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SAP Solution Manager for SAP Business Suite 7

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Page 1: SAP Solution Manager for SAP Business Suite 7

Customer

SAP Solution Manager for SAP Business Suite 7

Solution Management for

Application Life-Cycle Management , SAP AG

Click here the latest version of this document

Page 2: SAP Solution Manager for SAP Business Suite 7

© SAP AG 2010. All rights reserved. / Page 2 Customer

End-to-end Application Lifecycle Management

for the SAP Business Suite

SAP Solution Manager for SAP Business Suite 7

Execute projects smoother with roadmaps

Implement faster with predefined implementation content

Test speedier with Change Impact Analysis

Go-live safer with SAP Enterprise Support services

Run better with Application Lifecycle Management

Page 3: SAP Solution Manager for SAP Business Suite 7

© SAP AG 2010. All rights reserved. / Page 3 Customer

Agenda

1. Solution Implementation for SAP Business Suite

Implementation Content

Landscape Verification

Maintenance Optimizer

Management of business functions

Business Process Change Analyzer

Learning Center

2. Getting started with SAP Solution Manager

Required release

Configuring SAP Solution Manager

Expert Guided Implementation Services

Page 4: SAP Solution Manager for SAP Business Suite 7

Business Continuity Business Process Improvement

Reduced Total

Cost of Operations

Protection of Investment

and Accelerated Innovation

Solution Implementation

Benefits

Standardized, integrated, and

controlled Application Life-Cycle

Management

Reduced downtime compared to full release upgrades

Reduced testing costs

Managed and improved business process KPI

New code becomes effective only where needed and

activated

Faster Return on Innovation due to selective activation

Innovation without upgrades

Faster implementation because only activated

parts need to be configured

Faster test preparation due to test case

templates

Increased business process availability

Higher quality based on intelligent testing

Reduced planned downtimes

Application

Life-Cycle

Management

Page 5: SAP Solution Manager for SAP Business Suite 7

© SAP AG 2010. All rights reserved. / Page 5 Customer

Solution Implementation

Process

Solution Implementation Represents the identification, adaptation and implementation of new and enhanced future-proof business

and technical scenarios

Is a part of the application lifecycle and is designed to decouple technical installation from business

innovation

Uses SAP Solution Manager to implement Innovation within the system landscape

Demand SAP Service Marketplace

SAP Community Network

SAP Solution Composer

Business and

Technical Aspects Project Administration

Business Blueprint

Implementation Content

Maintenance Optimizer

Installation Tools

Enterprise Service

Repository / ES workplace

Configuration Central Template

Configuration

Business Process

Configuration

Custom Development

Documentation

Composition Environment/

Business Process

Management

Test Management Test Management

capabilities

Requirements Design Build Test

Quality ManagerBusiness

Process ExpertSystem

Administrator

Business

Process ExpertBusiness

Deploy

System

Administrator

Deployment Quality Gate Management

capabilities

Page 6: SAP Solution Manager for SAP Business Suite 7

© SAP AG 2010. All rights reserved. / Page 6 Customer

Agenda

1. Solution Implementation for SAP Business Suite

Implementation Content

Landscape Verification

Maintenance Optimizer

Management of business functions

Business Process Change Analyzer

Learning Center

2. Getting started with SAP Solution Manager

Required release

Configuring SAP Solution Manager

Expert Guided Implementation Services

Page 7: SAP Solution Manager for SAP Business Suite 7

© SAP AG 2010. All rights reserved. / Page 7 Customer

Implementation Content for Lines of Business

Implementation Content:

Configuration content for processes and scenarios is shipped via

standard Solution Manager delivery supporting customers in the

configuration of their solutions

Benefit:

Solution Manager supports the different phases of an implementation

project, like Blueprinting and Realization

Process and scenario specific content is provided

Transactions and business functions are linked to the processes

Proven quality of the configuration information, i.e. IMG activities,

configuration transactions and configuration documentation, is

delivered as ―Extended Implementation Content for Lines of Business‖

Solution Manager Content

Business Process Repository

Page 8: SAP Solution Manager for SAP Business Suite 7

© SAP AG 2010. All rights reserved. / Page 8 Customer

Extended Implementation Content for Lines of

Business delivered in ST-ICO 150_700 SP27

LOB Area Investment Topic

HCM Administer HR Data (1)

Financials Duty Reduction & Trade Compliance (11)

Electronic Bill Presentment (4)

Gaining Efficiency in Finance (3)

Sourcing and Procurement Central Contract Management (3)

Operational Procurement (6)

Central Sourcing (3)

Manufacturing Operations Enterprise-Level Planning and Control (2)

Manufacturing Execution (12)

Supply Networks Collaborative Demand and Supply Planning (6)

CRM Perfect Order Processing (Lead to Cash) (4)

This content is located in SAP Solution Manager under the path:

Solutions/Applications -> Extended Implementation Content for Lines of Business

Page 9: SAP Solution Manager for SAP Business Suite 7

© SAP AG 2010. All rights reserved. / Page 9 Customer

Processes with extended content delivered in

ST-ICO 150_700 SP27

HC

M Administering Employee HR Data

Fin

anci

als

FI-AP: Electronic Bill Presentment and Payment Buy Side

FI-AR: Electronic Bill Presentment and Payment(B2B)

FI-AR: Electronic Bill Presentment and Payment(B2C)

FI-CA: Electronic Bill Presentment and Payment

FI-AR: Dispute Resolution

FI-AR: Credit Management

FI-AR: Collections Management

Customs Processing Import into Customs Procedures with Economic Impact

Customs Processing Re-Export

Intrastat Declarations for Arrivals

Intrastat Declarations for Dispatches

Preference Determination for Configurable Bill of Materials

Product Classification (Intrastat)

Reexport Control

Sanctioned Party List Screening for External Addresses from Files

Sanctioned Party List Screening for Finance

Sanctioned Party List Screening for Human Resources

Sanctioned Party List Screening in Customs Declarations/Shipments

Sou

rcin

g an

d P

rocu

rem

en

t

Developing Contracts

Evaluating Bids/RFx Responses

Inbound Processing and Receipt Confirmation without Warehouse Management

Monitoring Contracts

Processing Bidding Events

Processing Contracts and Sourcing Rules in ERP

Processing Follow-On Documents

Processing Purchase Orders in ERP

Processing Purchase Orders in SRM

Processing Purchase Requisitions in ERP

Searching for Sources of Supply Centrally

Verifying Logistics Invoices online

Man

ufa

ctu

rin

g O

pe

rati

on

s

AssemblyCross-Plant Performance ManagementElectronic SignatureFloor Stock ManagementGenealogy ManagementManufacturing Execution (Repetitive Manufacturing)Manufacturing Execution (Discrete Manufacturing)Production MonitoringQuality Assurance & ControlQuality Data CollectionQuality EngineeringWIP CompletionWIP ManagementWIP Start

Sup

ply

Ne

two

rks Availability Check

Demand Planning and ForecastingMultilevel Demand and Supply MatchResponsive Demand PlanningResponsive Replenishment PlanningSupply Network Planning Heuristic

CR

M

Lead Processing in CRMOpportunity Processing in CRMQuotation Processing with ERP Quotation in CRMSales Order Processing with ERP Sales Order in CRM

Page 10: SAP Solution Manager for SAP Business Suite 7

© SAP AG 2010. All rights reserved. / Page 10 Customer

Essential Content Improvements in 2010

Overview Improvements

List of IMG links completed

Reuse of IMG Docu

List in order of execution

Basic settings for processes added to

avoid redundant IMG links

List of transactions completed

Transactions moved to

optional process steps

Reference to additional

information added

Config docu: Step-by-step

procedures completed

Reduction to relevant

information

Correction of pathes and

references

1. Transaction 2.2 Process Configuration

2. 1 Basic settings

2. Configuration 3. Documentation

Page 11: SAP Solution Manager for SAP Business Suite 7

© SAP AG 2010. All rights reserved. / Page 11 Customer

Agenda

1. Solution Implementation for SAP Business Suite

Implementation Content

Landscape Verification

Maintenance Optimizer

Management of business functions

Business Process Change Analyzer

Learning Center

2. Getting started with SAP Solution Manager

Required release

Configuring SAP Solution Manager

Expert Guided Implementation Services

Page 12: SAP Solution Manager for SAP Business Suite 7

© SAP AG 2010. All rights reserved. / Page 12 Customer

SAP Landscape Verification 1.0

SAP Solution Manager Add-On

Using SAP Landscape Verification 1.0 helps to improve landscape

data quality as a major prerequisite for smooth installation of SAP

enhancement packages for SAP Business Suite.

New Solution: SAP Landscape Verification

Helps to analyze system landscape data in SAP Solution

Manager System Landscape (SMSY) in order to identify issues

in landscape description

Add-on installation - Details can be found here

SAP Landscape Verification promotes the ―landscape pattern‖ concept:

Hub and sidecar - Details can be found here

Correctness of landscape data is the key for a successful EHP installation:

A correct landscape configuration is a major prerequisite for error-free execution of MOPZ

Erroneous or incomplete landscape information can result in failure of the update procedure

Guidance is required to correctly enter all information needed during the update process

Page 13: SAP Solution Manager for SAP Business Suite 7

© SAP AG 2010. All rights reserved. / Page 13 Customer

Agenda

1. Solution Implementation for SAP Business Suite

Implementation Content

Landscape Verification

Maintenance Optimizer

Management of business functions

Business Process Change Analyzer

Learning Center

2. Getting started with SAP Solution Manager

Required release

Configuring SAP Solution Manager

Expert Guided Implementation Services

Page 14: SAP Solution Manager for SAP Business Suite 7

© SAP AG 2010. All rights reserved. / Page 14 Customer

Maintenance Optimizer

Advantages & Features

One central tool for planning, download and installation of

Support Packages, Enhancement Packages and

Upgrades

Maintenance Optimizer automatically calculates all files

needed for installation

Automated calculation of files depending on scoped

Business Functions

Can be used for Support Packages, Upgrades and

Enhancement Packages

Supports installation and upgrade of Java Patches, Add-

Ons, HR Support Packages and HR CLC Packages

Landscape awareness: Supports distributed landscapes,

Hubs, and the automatic delta calculation for connected

systems

Automatic download of calculated files into a central

download directory

Tight integration with SAP‘s implementation tools to

ensure a consistent end-to-end process

Easy-to-use guided procedure

Page 15: SAP Solution Manager for SAP Business Suite 7

© SAP AG 2010. All rights reserved. / Page 15 Customer

Agenda

1. Solution Implementation for SAP Business Suite

Implementation Content

Landscape Verification

Maintenance Optimizer

Management of business functions

Business Process Change Analyzer

Learning Center

2. Getting started with SAP Solution Manager

Required release

Configuring SAP Solution Manager

Expert Guided Implementation Services

Page 16: SAP Solution Manager for SAP Business Suite 7

© SAP AG 2010. All rights reserved. / Page 16 Customer

Management of Business Functions

in Business Blueprint and Configuration

Advantages Direct scoping of Business Functions before starting with the

Blueprint

Related Business Processes are highlighted after scoping*

Business Function Documentation Framework is available on each

Business Structure level

Automated calculation and download of files depending on scoped

Business Functions via Maintenance Optimizer

Central activation of Business Functions from SAP Solution Manager

Work Centers

Central configuration of managed systems

Direct Access to Business Function related test cases

Central storage of test information in SAP Solution Manager

Launch SAP’s Innovations

SAP Support Portal –EHP Infocenter

www.service.sap.com/erp-ehp

Related Processes and Capabilities: System Landscape Management

Solution Implementation

Project Related System Landscape

Business Blueprint

Business Function Scoping

Configuration

Testing

*planned

Page 17: SAP Solution Manager for SAP Business Suite 7

© SAP AG 2010. All rights reserved. / Page 17 Customer

Agenda

1. Solution Implementation for SAP Business Suite

Implementation Content

Landscape Verification

Maintenance Optimizer

Management of business functions

Business Process Change Analyzer

Learning Center

2. Getting started with SAP Solution Manager

Required release

Configuring SAP Solution Manager

Expert Guided Implementation Services

Page 18: SAP Solution Manager for SAP Business Suite 7

© SAP AG 2010. All rights reserved. / Page 18 Customer

SAP Solution Manager – BPCA

Impact Analysis of planned Business Functions activation

SAP

SAP delivers new functionality for the Business Suite via Enhancement

Packages (EHP).

Each EHP includes Business Functions that allow selective activation

SAP Solution Manager – Business Process Change Analyzer (BPCA)

BPCA provides functionality to identify Business Processes / Process Steps

affected by changed SAP objects, e.g. custom development, config changes

BPCA allows to identify process steps of mission-critical business processes

affected by planned EhP Business Function before activation

SAP Customer

After deployment of an EhP the customer can selectively activate Business

Functions based on customer interest

Customers are interested to find out which of their mission-critical business

processes are affected when activating a specific EhP Business Function

Page 19: SAP Solution Manager for SAP Business Suite 7

© SAP AG 2010. All rights reserved. / Page 19 Customer

SAP Solution Manager – BPCA

Impact Analysis of planned Business Functions activation

Support

PackageSupport

Package

EHPEHP

Time

SAP

System

Business Functions deployed via EHPs

Support

Package

Support

Package

Business Function 01 - inactive

Business Function 02 - activated

Business Function nn – inactive – planned activation

Order to Cash

Sales Order

Delivery

Goods Issue

Billing

Procure to Pay

Create Purchase Order

SAP Solution Manager

Business Process Change Analyzer (BPCA)

Create Sales Order

Goods Issue

Business Blueprint

BPCA identifies Business Processes affected

by planned Business Functions usage

before activation

Page 20: SAP Solution Manager for SAP Business Suite 7

© SAP AG 2010. All rights reserved. / Page 20 Customer

Agenda

1. Solution Implementation for the SAP Business Suite

Implementation Content

Landscape Verification

Maintenance Optimizer

Management of business functions

Business Process Change Analyzer

Learning Center

2. Getting started with SAP Solution Manager

Required release

Configuring SAP Solution Manager

Expert Guided Implementation Services

Page 21: SAP Solution Manager for SAP Business Suite 7

© SAP AG 2010. All rights reserved. / Page 21 Customer

Learning center

Maintenance Optimizer (general):

http://help.sap.com/saphelp_sm70ehp1_sp23/helpdata/en/46/418970cdb45fabe10000000a1553f7/

frameset.htm

Maintenance Optimizer for Support Package Stacks, Enhancement Packages, Upgrade,

Upgrade with Enhancement Package

http://help.sap.com/saphelp_sm70ehp1_sp23/helpdata/en/67/6b31ca8ae0409d9ed2d5e900068db

7/frameset.htm

Landscape Verification 1.0 for SAP Solution Manager

https://www.sdn.sap.com/irj/sdn/index?rid=/webcontent/uuid/70fc3790-7ec9-2d10-57ad-

95b2d0d1185d

Business Function Scoping:

http://help.sap.com/saphelp_sm70ehp1_sp23/helpdata/en/27/09b05a837e4da69f495dbee33a4f18/

frameset.htm

Change Impact Analysis for Business Functions:

http://help.sap.com/saphelp_sm70ehp1_sp23/helpdata/en/d7/e0f086fa3440c3bc2debad74ecda22/

frameset.htm

Central Activation of Business Functions:

http://help.sap.com/saphelp_sm70ehp1_sp23/helpdata/en/12/2d88848a62446181ce2c1bbafcc8c9/

frameset.htm

Page 22: SAP Solution Manager for SAP Business Suite 7

© SAP AG 2010. All rights reserved. / Page 22 Customer

Agenda

1. Solution Implementation for SAP Business Suite

Implementation Content

Landscape Verification

Maintenance Optimizer

Management of business functions

Business Process Change Analyzer

Learning Center

2. Getting started with SAP Solution Manager

Required release

Configuring SAP Solution Manager

Expert Guided Implementation Services

Page 23: SAP Solution Manager for SAP Business Suite 7

© SAP AG 2010. All rights reserved. / Page 23 Customer

SAP Solution Manager for SAP Business Suite

Required Release

Implementation Effort:

The effort for upgrading SAP Solution Manager to SPS23 is

roughly 1 day (if the system is already on EHP1, otherwise the

effort will be higher).

Please see slide 25 for details.

* SAP always recommends to apply the latest SAP Solution Manager Support Package

How to download the latest SP of ST-ICO 150_700:

You can download the latest content from the SAP Service

Marketplace via /installations —> Software Downloads —>

Support Packages and Patches —> Search for Support

Packages and Patches —> Then search with the search term

ST-ICO.

How to download SAP Solution Manager 7.0 EHP1

SPS23*:

Use Maintenance Optimizer to download the required software.

SP27 of ST-ICO 150_700 is automatically included when using

Maintenance Optimizer.

How to implement:

SAP offers Expert Guided Implementation Services for

Basic Configuration and Solution Implementation. Please see

slides 27 to 30 for details.

Please contact your ramp-up coach to organize dedicated

consulting support if needed.

Page 24: SAP Solution Manager for SAP Business Suite 7

© SAP AG 2010. All rights reserved. / Page 24 Customer

Agenda

1. Solution Implementation for SAP Business Suite

Implementation Content

Landscape Verification

Maintenance Optimizer

Management of business functions

Business Process Change Analyzer

Learning Center

2. Getting started with SAP Solution Manager

Required release

Configuring SAP Solution Manager

Expert Guided Implementation Services

Page 25: SAP Solution Manager for SAP Business Suite 7

© SAP AG 2010. All rights reserved. / Page 25 Customer

Configuring SAP Solution Manager

1. The customer‗s SAP Solution Manager system has to be on Support

Package level SP23 (SAP Solution Manager 7.0 EHP1 SP23) or higher*.

2. Transaction SOLMAN_SETUP has to be executed. This will automatically

configure all relevant basic settings.

3. If guidance is needed, we strongly recommend the Expert Guided

Implementation Service „Basic configuration and update― (see next

slides).

Time effort:

- Upgrade of existing SAP Solution Manager system: The effort for

upgrading SAP Solution Manager to SP23* is roughly 1 day (if the system is

already on EHP1, otherwise the effort will be higher).

- New installation of SAP Solution Manager 7.0 EHP1 SP23*: The effort

for setting up SAP Solution Manager „from scratch― heavily depends on the

customer‗s system landscape, the hardware used etc. A rough estimate for

a setup which can be used for Business Suite 7i2010 is 4 to 5 days.

* SAP always recommends to apply the latest SAP Solution Manager Support Package

Page 26: SAP Solution Manager for SAP Business Suite 7

© SAP AG 2010. All rights reserved. / Page 26 Customer

Agenda

1. Solution Implementation for SAP Business Suite

Implementation Content

Landscape Verification

Maintenance Optimizer

Management of business functions

Business Process Change Analyzer

Learning Center

2. Getting started with SAP Solution Manager

Required release

Configuring SAP Solution Manager

Expert Guided Implementation Services

Page 27: SAP Solution Manager for SAP Business Suite 7

© SAP AG 2010. All rights reserved. / Page 27 Customer

Expert-Guided Implementation

―Training on the Job‖ at Its Best

Training, practical experience, remote consulting

Day 1 Day 2 Day 3 Day 4 Day 5

SAP expert explains step-by-step

configuration using training materials

Execution, 2-3 hours on the same day

Participants have direct access to an

SAP expert who directly supports

them remotely, if necessary, during

the execution

Empowering, Web session, 1-2 hours each morning within one week

Participants execute demonstrated steps

within their own project, on their own

SAP Solution Manager software

Expertise on demand, during execution

Page 28: SAP Solution Manager for SAP Business Suite 7

© SAP AG 2010. All rights reserved. / Page 28 Customer

Benefits for You

As Our Valued SAP Customer or SAP Partner

Advantages

Direct configuration of your SAP Solution Manager

Implemented scenarios are ready for use after delivery

Execution of all activities in defined time frame

Unique combination of remote training and expertise on demand

Direct remote access to SAP expert

Cost-effective, step-by-step and short-term training, from experts for experts without any travel expense

Fixed time slot delivery matched to time zone

Available delivery slots published on the SAP

Service Marketplace Web site

Plan and self-register online based on your

team‘s project

Select your training

SAP Support Portal

Alias: SolutionManager

-> Services -> Expert Guided Implementation

Direct Link: SAP Support Portal - Expert Guided Implementation

Service Overview: Basic Configuration and Update

Solution Implementation

Business Process Monitoring

Change Request Management

Service Desk

Solution Documentation

CTS+

Data Volume Management Cockpit

Job Scheduling Management

End-User Experience Monitoring

Quality Gate Management

Service Level Reporting

Recommended for

Business Suite 7 projects

For Enterprise Support customers one day of the remote support service contingent for EHP evaluation will be used

Page 29: SAP Solution Manager for SAP Business Suite 7

© SAP AG 2010. All rights reserved. / Page 29 Customer

Expert Guided Implementation Services

Scope Description

Expert Guided Implementation for Solution Implementation

Content of the Expert Guided Implementation for Implementation Projects is to explain SAP‘s Accelerated SAP project methodology

and best practices in SAP Solution Manager. After the service you will know how to access the necessary project roadmap

documentation provided in SAP Solution Manager to implement new and enhanced business processes to you solution landscape in

the most efficient manner. You will be able to create an SAP Solution Manager project, link to your project roadmaps, assign your

own keywords and milestones, and create your business blueprint.

Prerequisites:

• Installation of SAP Solution Manager with EhP1 (latest SP recommended, including Initial and Basic Configuration)

• SAP Solution Manager has connection to SAP Network via RFC SAPOSS (OSS1 maintained.)

• SAP Solution Manager has network connection to the managed systems, which should be connected.

Expert Guided Implementation for Basic Configuration and Update

Allows customer to create baseline functionality for implementation of end-to-end solution operations

Balances the combination of training and expertise on demand

All basic scenarios created to enable customers to handle professional application lifecycle management with SAP Solution

managers

Benefits:

• Fast project setup, less investment of time – Combination of training and expertise on demand to shorten project time

• Work in your real system environment – Direct execution within SAP Solution Manager Enterprise Edition

• Enable the baseline functionality for further benefits – Fulfill conditions to profit most from services such as enterprise

support, safeguarding, or SAP MaxAttention support

• Access to broadly based expert knowledge – Direct access for individual dialogue with SAP experts

Page 30: SAP Solution Manager for SAP Business Suite 7

© SAP AG 2010. All rights reserved. / Page 30 Customer

Which customer needs which SAP services?

SolMan Release Applicable EGIs

No SAP Solution Manager in use EGI for Basic

Configuration and Update

EGI for Solution Impl. +

Coaching by SAP

Consulting

SAP Solution Manager (7.0 or lower) EGI for Basic

Configuration and Update

EGI for Solution Impl.

SAP Solution Manager 7.0 EHP1

< SP23

EGI for Basic

Configuration and Update

EGI for Solution Impl.

SP23 installed, but little knowledge EGI for Solution Impl.

SP23 installed and good knowledge No need


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