SAP Technology Innovation Day - SAP CH Events JAM’s Visualization/ Exploration ... Tell us also...

SAP Technology Innovation Day Intelligent Process Operations Arne Speck, SAP (Switzerland) AG

September 11th, 2013

© 2013 SAP AG. All rights reserved. 2 Customer

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The Intelligent Process Orchestration Suite Providing real-time process insight and execution

Get guidance:

“Which decision option

is the best choice?”

Implement clearly

defined, flexible

workflows:

“What’s our best

practice to resolve a

critical situation?”

Detect, analyze & prioritize

events in real-time:

“Which situations

require an action?”

Intelligent

Process

Orchestration

powered by SAP



Intelligent

Process

Orchestration

powered by

SAP

Detect, analyze & prioritize

events in real-time:

“Which situations

require an action?”


Today’s environment brings a high level of complexity How do you keep tabs on your mission critical processes?

Sales Operations Business

Partner Finance

Several Systems

Several People /

Parties

Several Media

Breaks

Several Business

Rules

Best

Practices Own

Practices

Several Sources of

Information

Insight

???


SAP NetWeaver Process Orchestration

Integrated End2End processes

Operations

Partner

3rd Party ERP SRM

Best Practices /

Standard Software

System Integration

Own Practices


SAP NetWeaver Process Orchestration (PI)

Configure A2A and B2B integration

IT Select an

integration pattern

Determine

mappings, channels

& interfaces

Simplified configuration through enterprise

integration patterns Sender system Receiver system


Leverage B2B Add-On For Electronic Data Interchange (EDI) based B2B communication

SAP NetWeaver

Process Orchestration

B2B Add-On

Your Enterprise Your Business Partners

SAP Non-

SAP

B2B Add-On for SAP NetWeaver Process Orchestration

Supplementary component for exchanging business documents with business partners

Includes technical B2B protocol adapters

Supports all common EDI formats and versions

Delivers infrastructure services which are specific for B2B integration


SAP NetWeaver Process Orchestration (BPM)

Model processes instead of coding Using the graphical notation BPMN* to define process flows

*BPMN = Business Process Model and Notation

Activity

Gateway

Event



Operations

Partner

3rd Party ERP SRM

Rules / Decision Services

SAP Decision

Management and

Business Rules

Technology from SAP


SAP Business Rules Technologies:

Define rules to automate decisions

Define rules Maintain rules

Decision Tables Business users closest to processes can change the rules without IT

assistance

Import/export of

Microsoft Office

Excel spreadsheets

Business

process

expert



Operations

Partner

3rd Party ERP SRM

Event stream

(e.g. sensor

data)

SAP Sybase Event

Stream Processor


Sybase Event Stream Processor Situation awareness – know what’s going on and decide what to do

INPUT

STREAMS

Sensor data

Transactions

Events

Studio

(Authoring)

Reference

Data

SAP Sybase

Event Stream

Processor

Unlimited number of input streams

Incoming data passes through “continuous queries” in real-time

Output is event driven

Scalable for extreme throughput, millisecond latency


Today’s environment brings a high level of complexity How do you keep tabs on your mission critical processes?

Sales Operations Business

Partner Finance

How do you track

performance of key business

(operations) processes?

Can you detect and

respond rapidly to

threats and

opportunities?

How do you find out

when things go

wrong?

Are you able to

identify trends,

forecast events,

and adapt quickly?


Observe, measure and analyze Process using defined logical

business relevant Phases of the Process

Phase x

Partner

3rd Party ERP SRM

Phase y Phase z … …

SAP Operational

Process Intelligence

powered by SAP HANA


SAP Operational Process Intelligence Instance-level visibility, by Phases and Milestones

End-to-End Business Scenarios are abstracted to higher level “phases” for LoB

● Simplified, business-user consumable abstractions of complex “big” processes

● Provides business-level, semantical containers (phase) to describe the logical unites

of work aimed to achieve a common business goal in milestones

● Abstraction of underlying execution environment and process flow

● Agnostic of IT complexity (heterogenuous business process fragments and participants)

● Flexible to adapt at runtime

My Requests


Scenario Implementation Overview of implementation steps

Data replication Configure the

business scenario

Data correlation SAP HANA Studio

(Correlate logs to context & master

data)

Scenario definition and configuration in

SAP HANA Studio

Sybase ESP

SAP Business

Suite

SAP NW PO

SAP HANA Process Data

Correlation and Analysis

Define the phase

model

Replicate events and context data

Non-SAP


Scenario Evaluation Overview of “Phases, Milestones, Process Performance”

Gain an overview of

your processes

Drill-down in

process details

SAP Operational Process Intelligence – process details SAP Operational Process Intelligence – process overview


SAP Operational Process Intelligence Instance view featuring trends and forecasts

Scenario Instance View: business navigation in real-time

● Simplified, business-user consumable

abstractions of a complex E2E instance

● Status for phases based on start and end-event

● Completion percentage

● Elapsed time

● Forecast


SAP Operational Process Intelligence User Experience

Real-time process visibility to line-of-business users for faster and better-informed operational decisions:

● Harmonized, integrated and personalized

user experience

● All-new, modern SAPUI5-based UIs

● Responsive across devices

● Big-Screen Control Towers

● Desktop

● Tablet, mobile devices

● Flexibly-fast tile-view


SAP Operational Process Intelligence powered by SAP HANA Openness for further interactive data exploration

SAP JAM’s Visualization/ Exploration

SAP Visual Intelligence SAP Predictive Analysis

Visualize, discover, and share hidden insights


SAP Operational Process Intelligence powered by SAP HANA Understand the impact of operational business events as they unfold

Gain a complete view

Capture process

events from a variety of

data sources across

your business network

in real-time

Empower the

business

Provide business

context to your process

Access a personalized

view of your process

and the associated

performance

Act with

confidence

Make informed and

timely decisions

Act on early notification

of emerging

opportunities or threats

Find out what’s

important Analyze current

process data in context of past and future events

Action 2

Action 1

Action 3

100101 011010 100101



Get guidance:

“Which decision option

is the best choice?”

Intelligent

Process

Orchestration

powered by

SAP


SAP Decision Management and Business Rules Technology Optimized for different technology platforms

Technologies optimized for each platform (performance, type system etc.)

Tightly integrated with lifecycle management processes and tools

Common concepts and vocabulary

ABAP HANA JAVA

Decision Management and Business

Rules Technology from SAP



Implement clearly

defined, flexible

workflows:

“What’s our best

practice to resolve a

critical situation?”

Intelligent

Process

Orchestration

powered by

SAP


SAP NetWeaver Process Orchestration (BPM) The enabler for agile/dynamic processes

Adaptive Flow Management:

Use easy adaptable process

models to coordinate the flow of

activities.

The integration of Business

Rules enable to dynamically

adjust the flow of activities in

real-time.

Enhance your process control

via B2B collaboration


Intelligent business operations Leveraging big data

„Big“ Processes & Data Social Computing &

Networking Context Awareness

Process Visibility Decision Support Process Flexibility

to enhance situation

awareness

to make faster and better

operational decisions

to coordinate more flexible

processes

Act Decide Observe, Orient


Key Take Aways

Detect, analyze & prioritize events in real-time: “Which situations

require an action?” 1.

2. Get guidance: “Which decision option is the best choice?”

The Intelligent Process Orchestration Suite powered

by SAP allows organizations to…

3. Implement clearly defined, flexible workflows:

“What’s our best practice to resolve a critical situation?”

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2013.

A lucky winner will get a headphone

Beats by Dr. Dree Studio

Thank you

Arne Speck

Solution Expert

SAP (Schweiz) AG


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