Inbound and Outbound Information and Communication Flows:Perspectives from Community Multimedia Centres in Mozambique.
Sara Vannin i , I sabe l l a RegaNewMinE Lab – New Media in
Educat ion Un ive r s i t à de l l a Sv i z ze ra i ta l i ana ,
Lugano , Sw i t ze r land
RE-ACT
Social REpresentations of Community Multimedia Centres in
Mozambique and ACT ions for improvement
RE-ACT
UNESCO, 2000
… fos ter ing equ i tab le access to information and knowledge fo r
deve lopment , reduce the d ig i ta l d iv ide , promote soc ia l inc lus ion , pub l i c
participation , educat ion , agr i cu l ture , hea l th , e tc . .
Community Multimedia CentresinMozambique(2011)
Local Perspectives on
Information and Communication?
Social Representations
M o s c o v i c i , 1 9 7 6
Social Representations
M o s c o v i c i , 1 9 7 6
systems of values, ideas and
practices, that are shared among a given group
2 functions of SR M o s c o v i c i , 1 9 7 6
to establish how peopleinterpret their world
to enable people tocommunicate with the othermembers of the community
Semiotic triangle of Social Representationsobject
subject
groupB a u e r & G a s ke l l , 1 9 9 9
Information and Communication
J a ko b s o n , 1 9 6 0
(de)Codification of linguistic signs
S a u s s u re , 1 9 1 6
57 staff members93 CMC whole users72 radio-only users
8 non-users
110+ hours
Semi-structured interviews
Values Ideas Practices PeopleBenefits of the CMC;Benefits of ICTs;Motivation to work in CMC;Motivation to use CMC;Reasons not to use CMC.
Definitions of CMC, Community Radio, Telecentre, computer, Internet ;Improvements needed in/ challenges for the CMC;Local denomination of CMC;Services of the Community Radio;Services of the Telecentre;Services working properly.
Community involvement/ support in the CMC;Promotion of CMC;Synergies the CMC is able to create;Usages of the Community Radio;Usages of the Telecentre.
Interviewee media exposure;Staff Training.
CMC interpretative model
Values Ideas Practices PeopleBenefits of the CMC;Benefits of ICTs;Motivation to work in CMC;Motivation to use CMC;Reasons not to use CMC.
Definitions of CMC, Community Radio, Telecentre, computer, Internet ;Improvements needed in/ challenges for the CMC;Local denomination of CMC;Services of the Community Radio;Services of the Telecentre;Services working properly.
Community involvement/ support in the CMC;Promotion of CMC;Synergies the CMC is able to create;Usages of the Community Radio;Usages of the Telecentre.
Interviewee media exposure;Staff Training.
CMC interpretative model
In-boundOut-boundShared within the community
In-bound
Shared Out-bound
Tot
Radio 45.1% 36.6% 5.5% 87.2%
Communication
0.0% 20.9% 3.0% 23.8%
Information 45.1% 15.7% 2.6% 63.4%
Telecentre 6.8% 0.4% 0.4% 7.7%
Communication
0.0% 0.4% 0.4% 0.9%
Information 6.8% 0.0% 0.0% 6.8%
ICTs 3.8% 0.0% 1.3% 5.1%
Communication
0.0% 0.0% 1.3% 1.3%
Information 3.8% 0.0% 0.0% 3.8%
TOT % 55.7% 37.0% 7.2% 100.0%
TOT count 131 87 17 235
Results
In-bound
Shared Out-bound
Tot
Radio 45.1% 36.6% 5.5% 87.2%
Communication
0.0% 20.9% 3.0% 23.8%
Information 45.1% 15.7% 2.6% 63.4%
Telecentre 6.8% 0.4% 0.4% 7.7%
Communication
0.0% 0.4% 0.4% 0.9%
Information 6.8% 0.0% 0.0% 6.8%
ICTs 3.8% 0.0% 1.3% 5.1%
Communication
0.0% 0.0% 1.3% 1.3%
Information 3.8% 0.0% 0.0% 3.8%
TOT % 55.7% 37.0% 7.2% 100.0%
TOT count 131 87 17 235
Results
news
“…the people here need to know what is happening. They need to get information about other part of the world…”
Chitima, Non-user3
news
local
“everyone pays attention because they have programs in Portuguese and programs in the Emakwa language, it is for that that the communities listen”
Chiure, User1
local
e-government
“I think the radio created this space to let people stay close to the Government, and to let them know that not everything that is happening is against the population and when the Government does something, they know that the Radio is going to broadcast it”
Chiure, User3
e-government
economic development
“most of all for the agriculture, it is one of the mass communication mean to tell when is the appropriate sowing time, when is the appropriate time for the harvest,what the peasant has to prepare for the land to be productive”
Cuamba, Non-user2
economic development
Informal learning
children rights
programs for young people about talents and debates
programs for women (rights)
Informal learning
In-bound
Shared Out-bound
Tot
Radio 45.1% 36.6% 5.5% 87.2%
Communication
0.0% 20.9% 3.0% 23.8%
Information 45.1% 15.7% 2.6% 63.4%
Telecentre 6.8% 0.4% 0.4% 7.7%
Communication
0.0% 0.4% 0.4% 0.9%
Information 6.8% 0.0% 0.0% 6.8%
ICTs 3.8% 0.0% 1.3% 5.1%
Communication
0.0% 0.0% 1.3% 1.3%
Information 3.8% 0.0% 0.0% 3.8%
TOT % 55.7% 37.0% 7.2% 100.0%
TOT count 131 87 17 235
Results
“before having the radio when someone died you had to send someone to notice it to the family, but now if someone dies, you can just transmit an announcement through the radio”
Chitima, Staff1
“it is important because without the radio there is no communication with the people of the community that live more distant”
Cuamba, User8
In-bound
Shared Out-bound
Tot
Radio 45.1% 36.6% 5.5% 87.2%
Communication
0.0% 20.9% 3.0% 23.8%
Information 45.1% 15.7% 2.6% 63.4%
Telecentre 6.8% 0.4% 0.4% 7.7%
Communication
0.0% 0.4% 0.4% 0.9%
Information 6.8% 0.0% 0.0% 6.8%
ICTs 3.8% 0.0% 1.3% 5.1%
Communication
0.0% 0.0% 1.3% 1.3%
Information 3.8% 0.0% 0.0% 3.8%
TOT % 55.7% 37.0% 7.2% 100.0%
TOT count 131 87 17 235
Results
Geographically restricted
“before the radio was here it was an extinguished world, you did not know whether we existed”
Chiure, User8
“there in Nampula they are listening that someone died in the island so it is very
important to have the radio”Ilha de Moçambique, User2
Geographically restricted
Community RadioI&C Enabler for
All
In-bound
Shared Out-bound
Tot
Radio 45.1% 36.6% 5.5% 87.2%
Communication
0.0% 20.9% 3.0% 23.8%
Information 45.1% 15.7% 2.6% 63.4%
Telecentre 6.8% 0.4% 0.4% 7.7%
Communication
0.0% 0.4% 0.4% 0.9%
Information 6.8% 0.0% 0.0% 6.8%
ICTs 3.8% 0.0% 1.3% 5.1%
Communication
0.0% 0.0% 1.3% 1.3%
Information 3.8% 0.0% 0.0% 3.8%
TOT % 55.7% 37.0% 7.2% 100.0%
TOT count 131 87 17 235
Results
“…in the computer there is a lot of information we can get”
Cuamba, Non-user1
“because people go there, in the Internet, and look for information, and inform the community, and the community is fulfilled in listening to the things that who went to use the Internet found”
Cuamba, Non-User4
In-bound
Shared Out-bound
Tot
Radio 45.1% 36.6% 5.5% 87.2%
Communication
0.0% 20.9% 3.0% 23.8%
Information 45.1% 15.7% 2.6% 63.4%
Telecentre 6.8% 0.4% 0.4% 7.7%
Communication
0.0% 0.4% 0.4% 0.9%
Information 6.8% 0.0% 0.0% 6.8%
ICTs 3.8% 0.0% 1.3% 5.1%
Communication
0.0% 0.0% 1.3% 1.3%
Information 3.8% 0.0% 0.0% 3.8%
TOT % 55.7% 37.0% 7.2% 100.0%
TOT count 131 87 17 235
Results
In-bound
Shared Out-bound
Tot
Radio 45.1% 36.6% 5.5% 87.2%
Communication
0.0% 20.9% 3.0% 23.8%
Information 45.1% 15.7% 2.6% 63.4%
Telecentre 6.8% 0.4% 0.4% 7.7%
Communication
0.0% 0.4% 0.4% 0.9%
Information 6.8% 0.0% 0.0% 6.8%
ICTs 3.8% 0.0% 1.3% 5.1%
Communication
0.0% 0.0% 1.3% 1.3%
Information 3.8% 0.0% 0.0% 3.8%
TOT % 55.7% 37.0% 7.2% 100.0%
TOT count 131 87 17 235
Results
“…we want to talk to you, we want to talk to people and have friends abroad…”
Chiure, User3
TelecentreI&C for élites?
In-bound
Shared Out-bound
Tot
Radio 45.1% 36.6% 5.5% 87.2%
Communication
0.0% 20.9% 3.0% 23.8%
Information 45.1% 15.7% 2.6% 63.4%
Telecentre 6.8% 0.4% 0.4% 7.7%
Communication
0.0% 0.4% 0.4% 0.9%
Information 6.8% 0.0% 0.0% 6.8%
ICTs 3.8% 0.0% 1.3% 5.1%
Communication
0.0% 0.0% 1.3% 1.3%
Information 3.8% 0.0% 0.0% 3.8%
TOT % 55.7% 37.0% 7.2% 100.0%
TOT count 131 87 17 235
Results
Thank you!sara .vannin i@usi .ch
www. reac t -p ro jec t . chwww.newmine .o rg