A Quarterly Newsletter For Enriching Your Health | www.sata.com.sg MIC (P) 028/10/2013 | December 2014 “We are honoured to be recognised with this prestigious award. We will continue to refine our governance practices in the coming years” Mr Ang Hao Yao Chairman of SATA CommHealth SATA CommHealth Chairman Mr Ang Hao Yao (third from left), holding the award on stage with CEO Dr K Thomas Abraham (second from left), Mr Chan Chun Sing (fourth from left), Minister for Social and Family Development and Second Minister for Defence, Charity Council Chairman Mrs Fang Ai Lian (fifth from left) and other award winners. SATA CommHealth wins Special Commendation Award for good governance practices governance and their excellent work, while inspiring others to emulate their best practices. The CGA recognises charities in three award categories: • CGA for small charities/Institutions of a Public Character (IPCs) (Gross annual receipts of less than $1 million in the 2 immediate preceding financial years) • CGA for medium charities/IPCs (Gross annual receipts of between $1 million and $10 million in the 2 immediate preceding financial years) • CGA for large charities/IPCs (Gross annual receipts of $10 million or more in the 2 immediate preceding financial years) SATA CommHealth was presented with a plaque (left image) under the Special Commendation Awards which were given to selected charities for excellence in specific ar- eas of governance. Board succession and renewal plans in SATA CommHealth are aligned to its mission and gaps in expertise and competencies are addressed by sourcing for appropriate candidates. To improve its effectiveness and succession planning, Board Evaluation is also used to review board performance on an ongoing basis. Its strategic management and positioning in the healthcare sector is continuously reviewed and it even involves repositioning when the need arises. With its partnership and involvement with regional health systems and likeminded community partners, SATA CommHealth has been aligning and adjusting its market fo- cus on new areas like intermediate and long term care (ILTC) and provide new services to the community. q T he Charity Council awarded SATA CommHealth the Special Commendation Award for Board Renewal and Strategic Repositioning at the Charity Governance Awards (CGA) 2014 presentation ceremony on 13 November. CGA recognises charities that have adopted the highest standards of SATA CommHealth wishes everyone a Merry Christmas and Happy New Year!
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A Quarterly Newsletter For Enriching Your Health | www.sata.com.sg MIC (P) 028/10/2013 | December 2014
“We are honoured to be recognised with this prestigious award. We will continue to refine our governance practices in the coming years”
Mr Ang Hao YaoChairman of SATA CommHealth
SATA CommHealth Chairman Mr Ang Hao Yao (third from left), holding the award on stage with CEO Dr K Thomas Abraham (second from left), Mr Chan Chun Sing (fourth from left), Minister for Social and Family Development and Second Minister for Defence, Charity Council Chairman Mrs Fang Ai Lian (fifth from left) and other award winners.
SATA CommHealth wins Special Commendation Award for good governance practices
governance and their excellent work, while inspiring others to emulate their best practices. The CGA recognises charities in three award categories:• CGA for small charities/Institutions of a Public Character (IPCs) (Gross annual receipts of less than $1 million in the 2 immediate preceding financial years)• CGA for medium charities/IPCs (Gross annual receipts of between $1 million and $10 million in the 2 immediate preceding financial years)• CGA for large charities/IPCs (Gross annual receipts of $10 million or more in the 2 immediate preceding financial years)
SATA CommHealth was presented with a plaque (left image) under the Special Commendation Awards which were given to selected charities for excellence in specific ar-eas of governance.
Board succession and renewal plans in SATA CommHealth are aligned to its mission and gaps in expertise and competencies are addressed by sourcing for appropriate candidates. To improve its effectiveness and succession planning, Board Evaluation is also used to review board performance on an ongoing basis.
Its strategic management and positioning in the healthcare sector is continuously reviewed and it even involves repositioning when the need arises.
With its partnership and involvement with regional health systems and likeminded community partners, SATA CommHealth has been aligning and adjusting its market fo-cus on new areas like intermediate and long term care (ILTC) and provide new services to the community. q
The Charity Council awarded SATA CommHealth the Special Commendation Award for Board
Renewal and Strategic Repositioning at the Charity Governance Awards (CGA) 2014 presentation ceremony on 13 November. CGA recognises charities that have adopted the highest standards of
SATA CommHealth wishes everyone a Merry Christmas and Happy New Year!
ABOUT USSince its inception in 1947, SATACommHealth has evolved over the years to become a one-stop primary healthcare organisation. It provides a comprehensive range of health screening and general practitioner services at its four Medical Centres, three X-ray buses, a Doctors-On-Wheels mobile clinic and aMammo-On-Wheels mobilemammography service.
VISIONTo be the leading charity for theadvancement of lifelong health in the community.
MISSIONPromoting lifelong health, serving the community.
SERVICESGENERAL CONSULTATION FOR:Acute ailments, chronic diseasesSPECIALIST SERVICES:Cardiology, radiology, respiratorymedicine, physiotherapyHEALTH SCREENING SERVICES:Pre-employment, social visit pass, visa application, work permitPREVENTIVE HEALTH SERVICES:Health screenings, vaccinationsDIAGNOSTIC IMAGINGSERVICES:Fluoroscopy, mammography,ultrasound, X-RaySPECIALISED TESTS:Audiometry, ECG, echocardiography,industrial tests, spirometry, treadmill, Bone Mineral Densitometry scanPHYSIOTHERAPY SERVICESOnly at Bedok and WoodlandsLABORATORY SERVICESAvailable at all Medical Centres
MEDICAL CENTRE LOCATIONSBEDOK351 Chai Chee St Singapore 468982ANG MO KIOBlk 715 Ang Mo Kio Ave 6#01-4008/4010 Singapore 560715JURONGBlk 135 Jurong Gateway Rd#04-345 Singapore 600135WOODLANDS900 South Woodlands Dr#04-01 Woodlands Civic CentreSingapore 730900
EDITORIAL TEAMEDITOR: Andrew YapSUB-EDITOR: Esther KongADVISOR: Dr K Thomas Abraham
COMMUNITY HEALTH DAY
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Free Tonometry Test On Community Health Day
SATA CommHealth Uttamram Medical Centre at Chai Chee Street witnessed a buzz of activity on Sunday 24th
August. On that day, SATA CommHealth held its Community Health Day (CHD) at its premises to provide free health checks to needy elderly and the public. Basic health checks such as body mass index, blood pressure, blood glucose, tonometry, cholesterol test, chest X-Ray were offered to the walk-in participants. Specialised services namely physiotherapy assessment, mammogram and vaccinations were also available during the event. Deputy Speaker of Parliament and Member of Parliament for Marine Parade GRC Mr Seah Kian Peng graced the event as Guest-of- Honour. He toured the medical centre and was given a brief on the medical equipment and services that were available at SATA CommHealth.
Mdm Seng Puay Hwang, aged 55, knew about the event from the advertisement in the newspapers and immediately called to book her mammogram appointment. “I thought it was a very good opportunity. It is affordable and convenient for me to go for a mammogram check at Chai Chee after reading about this event,” said the mother of three who stays in Bedok area. q
Residents In The West Received Free Health
Screening In November
SATA CommHealth Chairman, Mr Ang Hao Yao (second from right) showing Mr Seah Kian Peng (right), Deputy Speaker of Parliament and MP for Marine Parade GRC, around the Uttamram Medical Centre.
Mdm Seng Puay Hwang (left) with her husband at the Tonometry room after they have finished their free basic health checks and mammogram.
Residents in the west were given free health checks on 9th November, Sunday. Another SATA CommHealth
Community Health Day (CHD), the third CHD in 2014, was held at the Jurong Medical Centre. This event provided free basic health screening and highly subsidised specialised services such as mammogram and vaccinations to the public at this half-day event. In support of World Osteoporosis Day, SATA CommHealth offered osteoporosis assessment for men and women aged 45 and above at the event to recommend those who were eligible for a thorough screening before recommending a Bone Mineral Density (BMD) scan.
Mr Tharman Shanmugaratnam, Deputy Prime Minister, Minister for Finance and Member of Parliament for Jurong GRC, arrived at 9.30am as the Guest-Of-Honour for the event. He toured around the medical centre and mingled with residents present.
One of the participants who went for the health checks was retiree Mr Teng Gau Chin, aged 65. Mr Teng lives in Bukit Batok and was informed of the event through its Community Club. The former National Environment Agency employee said: “I am keen to check my health but most places are expensive. This event helps me to save some money and it is beneficial to the elderly like us.” q
Mr Tharman Shanmugaratnam (extreme left), Deputy Prime Minister, Minister for Finance and MP for Jurong GRC in the physiotherapy room with SATA CommHealth CEO, Dr K Thomas Abraham (second from left) and physiotherapists (in blue).
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CONTINUING MEDICAL EDUCATION TALKS
A Series Of CME Talks Spanning September To October
Cancer Awareness
SATA CommHealth kicked off the series of CME talks with three talks being held on 19th September, 1st October and 27th October respectively. These short talks that culminated in non-core CME points for doctors and medical professionals attending the talks. The talks held in the SATA CommHealth Auditorium at its Corporate Headquarters, were
part of the Continuing Medical Education (CME) series of talks delivered by renowned medical professionals.
September’s talk was focused on two intertwined topics ‘Cancer Screening Saves Lives: Fact or Fiction? and Role of Radiotherapy in Cancer Care’. We were honoured to have two established doctors namely, Dr Zee Ying Kiat, Consultant, Medical Oncologist at Parkway Cancer Centre and Gleneagles/Mount Elizabeth Hospitals and Dr Edward Yang Tuck Loong, Senior Consultant, Radiation Oncology, Parkway Cancer Centre, Gleneagles Hospitals who spoke on topics that dealt with cancer detection and cancer treatment. We wish to thank both Dr Zee and Dr Yang for their views on the topic and their valuable time.
The next talk was held at the Jurong East Community Health Centre on 1 October dealt with ECG Interpretation of Common Cardiac Conditions. The talk was well received with more than 16 doctors attending the talk. The speaker was Dr Jayaram Lingamanaicker, Senior Consultant Cardiologist at Mount Elizabeth Medical Centre. He shared some of his past cases diagnosed with the audience with many showed a keen interest in the topic with numerous questions regarding the most common chronic diseases affecting many Singaporeans. They left the talk satisfied after gaining a deeper understanding of this topic.
Mr Zee Ying Kiat giving a talk on the facts of cancer screening. A talk on radiotherapy by Dr Edward Yang at the CME talk on 19th September.
CME Talk on 1st October was held at Jurong East Community Health Centre.
The audience were all ears as Dr Jayaram Lingamanaicker spoke on common cardiac conditions in the Jurong East Community Health Centre training room.
The last talk in October focused on Management of Screen Detected Breast Lesions. The speaker was Dr Subash Kumar, Senior Consultant at KKH. Dr Kumar had interesting insights to share with the audience as it was one topic that allowed many doctors to gain a deeper understanding into this area. On top of that, the topic struck a chord with numerous medical issues faced by general practitioners. On the whole, many who attended felt that the talk was impactful and relevant in today’s context. Thanks to Dr Subash Kumar for sharing his knowledge with SATA CommHealth and its invited guests. q
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ANNUAL EVENT
SATA CommHealth Dinner and Dance 2014
Mr Lawrence Wong (left), Minister for Culture, Community and Youth & Second Minister for Communications and Information received by SATA CommHealth Chairman Mr Ang Hao Yao (right) and CEO Dr K Thomas Abraham (middle) upon his arrival for the annual event.
Minister Lawrence Wong (second from right) waving to staff and guests at the banquet hall.
Mr Ang Hao Yao (middle) and Dr K Thomas Abraham (right) presenting an appreciation plaque to Minister Lawrence Wong (left) for his presence at the event.
Mdm Tham Hong Soon (second from left), receiving her 55th year long service certificate from Minister Lawrence Wong (extreme left), Mr Ang Hao Yao (third from left) and Dr K Thomas Abraham (extreme right).
Dr Tan Chi Chiu (left), Vice Chairman of SATA CommHealth, presenting a lucky draw prize to one of the delighted winners.
A staff trying to lift up Lydia, the comedian, during the hilarious and entertaining segment.
Staff posing for shots at the photo booth.The ladies in their colourful outfits at the reception receiving staff and guests at the event.
Staff performance on the event night. Staff, management and guests seated and ready for a night of entertainment.
Skit and dance performance by staff at the event.
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SATA CommHealth Dinner and Dance 2014
The ladies in their colourful outfits at the reception receiving staff and guests at the event. One of the staff dropping her lucky draw slip into
the lucky draw box at the reception.
Staff, management and guests seated and ready for a night of entertainment.
Skit and dance performance by staff at the event. Zumba in the house performed by a group of SATA CommHealth staff.
SATA CommHealth Vice Chairman Mr Alvin Tan (right) presenting a lucky draw prize to Dr Cheryl Latha Glenn, Assistant Director (Family Medicine) of SATA CommHealth.
Mr Derek Ang (second from left), CentreManager of Jurong Medical Centre received the Best Medical Centre Award trophy on behalf of the winning centre from Minister Lawrence Wong (extreme left), Mr Ang Hao Yao (third from left) and Dr K Thomas Abraham (extreme right).
Retiring Board Member Mr Foong Hock Meng (second from left) presented with a token of appreciation from Minister Lawrence Wong (extreme left), Mr Ang Hao Yao (third from left) and Dr K Thomas Abraham (extreme right).
Staff contesting for the Best Dressed Female and Male of the night.
Retiring Vice Chairman of SATA CommHealth Prof Ho Yew Kee (second from left) receiving a token of appreciation from Minister Lawrence Wong (extreme left), Mr Ang Hao Yao (third from left) and Dr K Thomas Abraham (extreme right).
Dancing along with Lydia
HAPPENINGS @ MEDICAL CENTRES
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INTERACTIONS
SATA CommHealth recently revamped its corporate website to utilise the latest web technologies for customers to easily find essential information on
corporate and regular health screening, various types of vaccinations, for booking of medical appointments, operating hours, Google location maps and corporate information. Using the latest web templates, it offers ease of navigation and as a one-stop resource for patients and visitors.
During SATA CommHealth’s Dinner and Dance 2014, the announcement of the
Best Medical Centre new award created a buzz of excitement within the seated audience in the banquet hall. The new award for the Best Medical Centre was about to be presented to the medical centre that scored the best in a patient survey.
The factors that gave Jurong
Best Medical Centre Award
SATA CommHealth Launches Revamped Website with e-Shop!
A section for Healthy Life Card members with access to many membership privileges is also available. For added convenience, visitors to the web site can easily sign up as a member by simply clicking onto the links and filling in the subscription form.
The revamped site features a spanking new e-Shop for convenient online shopping for many health and medical equipment/supplies with fast local delivery. Now SATA CommHealth customers have a trusted source at their fingertips when they need any medical supplies! qRevamped SATA CommHealth website homepage.
Varieties of medical items can be found in the e-Shop.
Mr Derek Ang (left), Centre Manager of Jurong Medical Centre received the Best Medical Centre Award trophy on behalf of the winning centre from SATA CommHealth Chairman, Mr Ang Hao Yao (middle) and CEO Dr K Thomas Abraham (right).
centre has achieved a significant revenue change for the year in 2014 versus 2013 coupled with the best staff productivity ratings. They have also earned the highest number of compliments with the least absenteeism among the staff.
The Best Medical Centre award trophy was donated by SATA CommHealth Chairman Mr Ang Hao Yao. Congratulations to all staff from Jurong East Medical Centre on your achievement! q
Medical Centre the winning edge were that it offered the best customer satisfaction by making patients feel comfortable and also assured that they received the best possible medical care while at the centre. On top of that, the
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Start Your Year In Good Health With A Health Screening
HEALTH SCREENING PACKAGE
2014 is ending soon and it is time to make plans for the new year! Is a full body screening in your planning list? If not, consider keeping tabs on your health and staying healthy for the upcoming year ahead. SATA CommHealth provides basic
to extensive health screening packages. Call us for more details and to book a health screening appointment. q The package prices may change without prior notice. Terms and conditions apply. For more details, please call us at 6244 6688 (Hotline) or visit www.sata.com.sg.
7 | HealthLine | December 2014
PUBLIC AWARENESS
Write To UsINTERACTIONS
Community Events UpdateHave you attended any Community Health Day events organised by SATA CommHealth? Keen to know when and where will our next community event be held? Email us your contact details (name, contact/ mobile number and mailing address) at [email protected]. We will keep you in the loop of all our upcoming events such asCommunity Health Days where you get to enjoy complimentary health screening services at SATA CommHealth Medical Centres. q
Health Talks At Yuhua Pioneer Generation Carnival
inform and guide residents on services for elderly and spoke on falls prevention and the correct use of walking aids to the pioneer generation and their families at the event. qMs Grace Fu (third from left) and SATA CommHealth staff at the Yuhua
Pioneer General Carnival.
SATA CommHealth staff giving English and Mandarin talks on falls prevention and physiotherapy information to residents at the event.
Acarnival was held at Yuhua CC on 21st and 27th September with the aim to provide more information and the available services which are
educational and beneficial to the pioneer generation. Member of Parliament for Yuhua SMC, Ms Grace Fu, was present at the carnival as Guest-Of-Honour. SATA CommHealth was invited to participate in the carnival to
8 | HealthLine | December 2014
Copyright 2014 @ SATA CommHealth. All rights reserved. No part of this publication may be reproduced, stored on a retrieval system or transmitted in any form by any means - electronic, mechanical, photocopying, recording or otherwise - without the written permission of SATA CommHealth. SATA CommHealth, the publisher and printers will be indemnified against the loss of expenses resulting from claims or suits from libel, violation of right of privacy, plagiarism and copyright infringement. Opinions expressed by contributors are not necessarily those of SATA CommHealth, the editor, and publisher. While every reasonable care and effort has been made to ensure the accuracy of all information contained in this publication, the editor and publisher cannot be liable for loss incurred in any way whatsoever by any company or individual relying on the information herein. For serious conditions, readers are advised to seek professional advice and assistance.
SERVICES
Having difficulties to travel to your doctor or medical centre for treatment? SATA CommHealth offers a new medical transportation service for those who are incapacitated due to age or illness to travel by public transport. This service also caters to the wheelchair bound to travel to SATA CommHealth Medical Centres or a centre of your choice for medical consultation and treatment.
Our Homecare team offers a range of medical services at your doorstep, including home nursing such as wound care and dressing, home medical, home care supplies and other medical equipment rental (e.g. wheelchairs, walking aids and nebulisers).
Medical Services At Your Doorstep
SATA CommHealth’s Homecare service aims to augment the current shortage of homecare services in Singapore.
With an ageing population, this new service will also be a boon to the elderly and needy in the community. It reaches out mainly to immobile, physically impaired, post-surgery/ illness and aged sick who are incapable of performing activities of daily living by addressing their medical needs. The needy will be accorded discounted services.
