Saving Paper and Cutting Costs by Automating Accounts Payable Invoicing ProcessesOracle WebCenter Imaging Customers in Action - July 2013 Edition

Automating the capture of documents, classifying and routing them appro-priately, and integrating this digitized content directly within critical business processes can transform the way a company does business. Payments can be made faster, documents can be accessed within the native context of business applications and the risks associated with storing, handling and ac-cessing paper documents are removed.

While the benefits of automation may seem clear, the true measure of suc-cess is demonstrated in real-life business scenarios. With that in mind, we’ve compiled this collection of Oracle WebCenter Imaging solution customers to showcase the specific benefits that each of them have realized. Each of these customers is using Oracle WebCenter technology to simplify processes that rely on content such as forms, faxes, images or other documents. Whether it is Accounts Payable invoicing, Order Automation, HR On-boarding or another content-enabled business application – Oracle WebCenter stream-lines business operations and makes a significant, positive impact on the company’s bottom line.

Take a look at these various customer case studies and see for yourself how Oracle WebCenter Imaging can make a real difference.

Lance Shaw Senior Principal Director, Oracle WebCenter Product Marketing

Table of ConTenTs

1

CUSTOMER QUOTES

2 HYUNDAI

2 DEVELOPMENT DIMENSIONS INTERNATIONAL

2 TEXAS INDUSTRIES, INC.

2 STANDARD FORWARDING

CASE STUDIES

3 STANDARD FORWARDING

5 DEVELOPMENT DIMENSIONS INTERNATIONAL

9 TEXAS INDUSTRIES, INC.

12 REGENCY CENTERS

PRESS RELEASES

14 GARTNER RESEARCH: ORACLE A LEADER IN ECM

15 FORRESTER RESEARCH: ORACLE A LEADER IN ECM WAVE

THOUGHT LEADERSHIP

16 ROI CASE STUDY: EMBRY-RIDDLE

21 GARTNER ECM MAGIC QUADRANT DETAILS

CUSTOMER QUOTES

Reducing Costs. Delivering New Efficiencies

“We chose Oracle Exalogic, Oracle Exadata, and Oracle WebCenter Content to support our new document centralization system over their competitors as they offer stable storage for petabytes of data and high processing speeds. We have cut the overall time spent each day on document-related work by around 85%, saved up to US$1.1 million in paper and printing costs, laid the foundation for a smart work environment, and supported our future growth in the competitive car industry,”

-- Kang Tae-jin, manager, General Affairs Team, Hyundai Motor Company.

“We are very pleased with the way Oracle WebCenter Imaging enabled us to achieve process efficiencies by capturing receipt images up front and making them accessible to managers and other approvers all along the workflow. We also like that we can retrieve images not only from Oracle Internet Expenses, but also from Oracle Payables, as well as within Oracle WebCenter Imaging itself.”

– Mike Fieldhammer, Corporate Controller, Development Dimensions International

“Entering and manually processing more than 180,000 vendor invoices annually was time and labor intensive. With Oracle Imaging and Process Management, we have automated and centralized invoice entry and processing at our corporate office, improving productivity by 80% and reducing invoice processing cycle times by 84%—a very important efficiency gain.”

– Terry Marshall, Vice President of Information Services, Texas Industries, Inc.

“The combination of Oracle Application Development Framework, Oracle WebCenter content management solutions, and Redstone Content Solutions’ expertise enabled us to elevate customer service to new levels, while improving operational efficiency. We’ve cut invoicing costs by more than US$350,000 annually and can provide better service to more customers, while using the same resources.”

– Kevin Mishler, IT Director, Standard Forwarding LLC

2

Standard Forwarding Cuts Invoice Costs by US$350,000 Annually and Transforms Customer Service

Standard Forwarding LLC is a less-than-truckload (LTL) carrier with 17 terminals throughout the Midwest. A wholly owned entity of DHL Freight, the road-freight arm of Deutsche Post DHL, Standard Forwarding provides overnight service within and between Illinois, Iowa, Wisconsin, Indiana, Minnesota, southern Michigan, and cities in Missouri and Nebraska. It operates a modern fleet with 325 tractors and 790 trailers.

In 2012, it was named Great Lakes/Midwest LTL Carrier of the Year for the fifth consecutive year in Mastio & Company’s annual Value and Loyalty Benchmarking Study.

Over the years, technology - including onboard systems and track-and-trace capabilities - has been fundamental to the company’s continued success. Standard Forwarding, seeking to improve the efficiency of its document-intensive invoicing process and to expand self-service functionality for customers, worked with Oracle Partner Redstone Content Solutions to transform its invoicing process and customer-service capabilities.

Standard Forwarding deployed Oracle WebCenter Content to automate the paper-based invoice creation process, saving approximately US$350,000 annually in processing, paper, and personnel costs. Redstone Content Solutions also created and helped Standard Forwarding launch a new, easy-to-navigate Website with expanded capabilities that enable customers to conveniently manage every phase of the shipment lifecycle from a single location. Redstone Content Solutions used Oracle Application Development Framework (Oracle ADF), Oracle WebCenter Capture, Oracle WebLogic Server, and Oracle WebCenter Content to build the powerful new solution.

CHALLENGES• Extend the company’s leadership role in the transportation industry by continually

improving operational efficiency and customer service and support capabilities

• Reduce the cost of compiling and posting invoices for the company’s LTL transport services by eliminating a paper-based process that required terminals to ship documentation to headquarters for scanning and processing

• Minimize administrative process duplication to improve operational efficiency and the company’s ability to provide cost-competitive, transport services

OrACLE CuSTOMEr:

Standard ForwardingEast Moline, IL

INDuSTry:

Transportation Logistics

EMPLOyEES:

680

OrACLE PrODuCTS AND SErVICES: • Oracle WebCenter Content

• Oracle WebCenter Capture

• Oracle Application Development Framework

• Oracle WebLogic Server

•Java Platform, Enterprise Edition

CASE STUDIES

3

SOLUTIONS• Automated document capture required for invoicing with Oracle WebCenter Capture,

accelerating invoicing for the company’s LTL services

• Saved the company more than US$350,000 annually in invoice processing and personnel costs

• Created a consolidated, image repository for bills of lading, shipment delivery receipts, and other company records, reducing physical storage costs and accelerating access to documentation

• Used Oracle ADF, Oracle WebCenter Content, and Oracle WebLogic Server to create a new Website with expanded self-service capabilities that let customers manage the entire shipment lifecycle, from quoting through delivery confirmation, via a single location

• Gave customers the power to track their shipments online, reducing calls to the customer service department and enabling them to focus on more complex inquiries

• Enabled the company to continue to provide high-quality customer service with the same number of personnel, even as volume has increased significantly

• Developed the Website using Oracle’s standards-based integration framework, making it easy to integrate with other systems, including the company’s proprietary enterprise resource planning (ERP) applications, and ensuring the ability to seamlessly add new functionality, moving forward

• Created a modular architecture to deploy, update, and conduct maintenance on a single module without impacting other parts of the Web-based solution

WHY ORACLE• Standard Forwarding selected Oracle’s WebCenter solutions because they offer

a complete, open, and integrated portfolio of content, portal, and Web experience management technology in a single suite enabling scalability and streamlined deployment of new capabilities in the future.

• Redstone Content Solutions relied on Oracle ADF, which is built on top of Java Platform Enterprise Edition, to create the company’s new content environment. Oracle ADF significantly improves developer productivity with integrated infrastructure solutions for various layers of the application environment

CASE STUDIES

4

Development Dimensions International Gains Efficiency at Lower Cost by Upgrading Enterprise Applications and Adding Imaging SolutionSince 1970, Development Dimensions International, Inc. (DDI) has been helping hundreds of organizations around the world - including half of the Fortune 500 companies - close the gap between where their businesses need to go and the talent they must have to take them there. With associates in 42 offices in 26 countries, the company’s expertise includes designing and implementing employee selection systems and identifying and developing talent, from front-line workers to executive leadership.

Just as DDI helps its clients to develop and optimize their resources, the company is focused on doing the same within its own organization, including enabling effectively gathering and sharing information across its enterprise. A shared services model and paperless office environment are an important part of that strategy.

To advance this objective, the company upgraded its Oracle E-Business Suite environment to Oracle E-Business Suite Release 12.1, and rolled out Oracle Internet Expenses globally, as well as deployed a new imaging and document capture solution—Oracle WebCenter Content. The implementation enabled DDI to lay a foundation for expanding its shared services center of excellence environments across North America, Europe, and Asia; accelerate expense report review and approval processes; cut the costs and labor associated with managing paper-based expense transactions; and eliminate the need to photocopy, fax, and courier paper documents. It also reduced physical document storage requirements and costs, and enabled DDI to accelerate client-billable expense processing and invoice creation.

Further, the company achieved platform consolidation, reducing IT complexity by eliminating third-party legacy document management systems, and the cost of supporting them. DDI has now standardized on Oracle to further simplify its infrastructure, and it seeks Oracle solutions first when launching new initiatives.

rEDuCING IT COMPLEXITy

DDI is working toward implementing a paperless office environment that will optimize efficiency and reduce administrative expenses across the enterprise - from invoice and expense processing in accounting, to employee on-boarding and benefit enrollment in human resources, to contracts in the legal department .

OrACLE CuSTOMEr:

Development Dimensions International Pittsburgh, Pennsylvania INDuSTry:Professional Services

EMPLOyEES:

1,100

OrACLE PrODuCTS AND SErVICES: • Oracle WebCenter Imaging

• Oracle WebCenter Capture

• Oracle WebCenter Distributed Capture

• Oracle E-Business Suite Re-lease 12.1

• Oracle Financials

• Oracle Internet Expenses

• Oracle Human Resources

• Oracle Supply Chain Planning

• Oracle Manufacturing

CASE STUDIES

5

The organization realized that an imaging solution and expense management system that was integrated into its enterprise resource planning (ERP) environment was critical. DDI started this initiative with an imaging solution that tightly integrated with Oracle Internet Expenses to enable employees to create and managers to approve expense reports as quickly as possible to enable them to get back to activities that make DDI successful and profitable. Such a solution would also support DDI’s financial audit and transparency requirements.

The company previously used a third-party system to manage employee expenses, a solution that was extremely complex to maintain, as it was not built on a standards-based architecture. It also required complex integration with Oracle E-Business Suite Release 12.1, including 17 custom interfaces. Any upgrades required significant time and IT resources to complete.

As DDI continued to grow, it experienced escalating costs associated with searching, storing, and recreating critical, expense-related documents for its operations around the globe. Every year, employees spent thousands of hours and the company expended significant financial resources distributing client-billable expense receipts across several departments globally. This largely manual system delayed employee reimbursement and client billing and prohibited the rollout of shared services centers, designed to elevate efficiency and customer service.

CHArTING A NEW COurSE

DDI launched a multiphased initiative to accelerate expense processing and set a foundation for an expanded, shared-services environment. First, it began to upgrade to Oracle E-Business Suite Release 12.1 from an unsupported version. As part of this initiative, it implemented Oracle Internet Expenses in North America to accelerate expense report submission, approval, processing, and payment, and control expenses with flexible audit tools. The solution automated the approval workflow and accelerated and ensured accurate expense attribution in client invoices. Users can access Oracle Internet Expenses through several channels, including a standard Web-browser interface. In addition, support for multiple currencies, as well as local tax, per diem, and mileage calculations, make Oracle Internet Expenses an ideal foundation for expanding the global company’s shared services environment. At the same time, DDI began implementing a new document-capture solution. It deployed Oracle WebCenter Imaging, a solution that enabled the company to overcome the limitations of its legacy system with an open, enterprise architecture that facilitates a flexible deployment. As part of the rollout, it integrated Oracle WebCenter Imaging with Oracle Internet Expenses. Oracle WebCenter Imaging operates as an infrastructure-supporting solution, as opposed to an application unto itself—so the company can leverage it as a shared service that extends wherever imaging is required throughout the enterprise.

CASE STUDIES

6

DDI is benefitting from the solution’s advanced capture, intelligent extraction, and process-management capabilities. In addition, it takes advantage of the tight integration with application interfaces to streamline operations by exposing imaging and workflow capabilities by using familiar menus and hotkeys within application user interfaces. The platform gives users greater flexibility in capturing any type of information with software, including fax server, e-forms, data extraction, and ERP reports, as well as and hardware, including scanners and storage hardware.

“We are very pleased with the way Oracle WebCenter Imaging enabled us to achieve process efficiencies by capturing receipt images up front and making them accessible to managers and other approvers all along the workflow. We also like that we can retrieve the images, not only from Oracle Internet Expenses, but also from Oracle Payables, as well as within Oracle WebCenter Imaging itself. Making receipt images available immediately to users and approvers has enabled us to improve data integrity and transparency,” said Mike Fieldhammer, corporate controller, Development Dimensions International.

The solution has significantly reduced the time staff members spend retrieving physical receipts and documents, and enables DDI to run complex document searches in Oracle WebCenter Content, using advanced query criteria, a feature that is extremely popular with the company’s global invoice coordinators who work on client billable expenses.

rEALIZING IMMEDIATE BENEFITS

The company’s integrated document capture and expense management system is yielding several efficiency gains. For example, DDI cut administrative costs associated with managing paper-based transactions, as well as operational costs associated with photocopying, faxing, and couriering documents. Further, the company decreased its physical storage requirements and costs. Moving forward, DDI looks to increase transaction volume and accelerate revenue recognition by reducing processing time for client-billable expenses.

In addition, DDI estimates that it is saving the equivalent of one full-time staff member in IT management. The team can now apply time it previously spent managing and maintaining custom interfaces to more strategic initiatives.

The out-of-the-box configurable solution features monitoring dashboards that provide DDI with real-time insight into process activity to identify and alleviate operational bottlenecks. In addition, the company gained the ability to track, access, and manage information more efficiently to assist with regulatory compliance related to information protection and privacy.

CASE STUDIES

7

CHALLENGES• Advance DDI’s global, shared services strategy to help it to reduce costs, improve

administrative efficiency, and expand its ability to deliver world-class talent acquisition and development services

• Enable the company to more efficiently capture and process employee expenses, eliminating manual processes and accelerating reimbursement, as well as customer billing

• Reduce IT complexity and management costs by eliminating custom integrations between the company’s business-critical applications and systems

SOLuTIONS• Upgraded to Oracle E-Business Suite Release 12.1 and deployed Oracle Internet

Expenses and Oracle WebCenter Imaging to create an IT infrastructure that can support a global, shared services environment and a future, paperless-office model

• Replaced a third-party, expense-management system that required 17 custom interfaces with Oracle Internet Expenses, which features out-of-the-box integration to Oracle E-Business Suite modules, reducing IT complexity and management costs

• Accelerated the expense report creation, review, and approval process for employees and managers, improving productivity and enabling employees to focus more time on core responsibilities, including the delivery of innovative staffing and talent development services

• Reduced costs associated with photocopying, faxing, and courier services associated with expense reporting and client billing

• Reduced paper storage requirements and the costs associated with them

• Improved ability to rapidly locate documents, thanks to Oracle WebCenter’s advanced indexing capabilities, saving time and accelerating customer invoice creation

WHy OrACLE

According to Bill Koch, vice president and chief financial officer, Development Dimensions International, “Reducing integration complexity was one of our fundamental drivers for these initiatives,” Koch said. “As such, prebuilt integration between the Oracle solutions, coupled with their strong functionalties, factored heavily into our decision process. In addition, Oracle’s stability as a partner and vendor was also important.”

CASE STUDIES

8

Texas Industries, Inc. Centralizes and Automates Payables, Increases Productivity 80%Texas Industries, Inc. (TXI) is a leading supplier of cement, aggregate, and consumer product building materials for residential, commercial, and public works projects. With operating subsidiaries in six states, TXI is the largest producer of cement in Texas and a major producer in California. TXI is a major supplier of stone, sand, gravel, and expanded shale and clay products, and one of the largest producers of bagged cement and concrete products in the Southwest.

In 2005, TXI deployed Oracle E-Business Suite to streamline its administrative processes and increase efficiency companywide. The implementation was also instrumental in enabling the asset-intensive company to optimize preventative maintenance of equipment required to run its three major cement plants.

More recently, to address a recurring challenge of decentralized and manual processes for entering 180,000 vendor invoices annually, TXI deployed Oracle WebCenter Imaging 11g. Previously, invoice entry was a time- and resource-intensive process that entailed significant personnel requirements. Oracle WebCenter Imaging centralized the invoice processing system and routed documents electronically rather than sending paper invoices between offices. TXI gained significant efficiencies by reducing the number of hands required to touch an invoice before it is paid. Further, the company expanded visibility into its total spend to leverage better pricing, as it can more quickly pay invoices and take advantage of vendor discounts.

TXI is working to simplify its IT maintenance and support efforts by moving more middleware and applications to Oracle. To keep its IT environment running smoothly, TXI relies on Oracle Premier Support and My Oracle Support for expert advice and knowledge management, complete lifecycle management, proactive problem diagnosis and resolution, and expert configuration management.

CHALLENGES• Increase the efficiency of core business processes, such as invoice processing, to

support the organization’s desire to maintain its role as the Southwest’s leader in delivering high-quality, low-cost products to the construction industry

• Meet the audit and regulatory requirements for achieving Sarbanes-Oxley (SOX) compliance

• Ensure cement plants and machinery are up and running reliably, a vital requirement for an asset-intensive company that operates three cement plants and stocked US$50 million in spare parts

• Streamline entry of 180,000 invoices annually to accelerate processing, reduce errors, cut invoice storage and routing costs, and increase visibility into payables liabilities

OrACLE CuSTOMEr:

Texas Industries, Inc.Dallas, TX INDuSTry:Engineering and Construction

EMPLOyEES:

2,000

OrACLE PrODuCTS AND SErVICES: • Oracle WebCenter Imaging

• Oracle WebCenter Capture

• Oracle WebCenter Forms Recognition

• Oracle E-Business Suite

• Oracle Financials

• Oracle Internet Expenses

• Oracle iProcurement

• Oracle Enterprise Asset Man-agement

• Oracle iSupplier Portal

• Oracle Database 11g

• Oracle Portal

CASE STUDIES

9

SOLuTIONS• Replaced a disparate, home-grown enterprise resource planning system with

Oracle E-Business Suite, helping to achieve SOX compliance and improve efficiency companywide, while also reducing IT maintenance burden

• Deployed Oracle iProcurement and moved to electronic purchase orders for 10 of the company’s top vendors, with plans to include more the following year, helping to accelerate processing and strengthen governance by keeping all order data in one system

• Streamlined accounting and purchasing activities by centralizing processes in one system that provides relevant information to all production facilities

• Deployed Oracle Enterprise Asset Management and leveraged its work order and scheduling capabilities for a more proactive maintenance approach and to optimize TXI’s workforce, helping reduce equipment maintenance costs and ensure uninterrupted cement production

• Provided employees with single sign-on, enabling convenient access to applications and corporate content on the company’s intranet using Oracle Portal

• Enabled customers to view and pay invoices and track shipments via TXI Online, which has contributed to a reduction in days sales outstanding

• Worked with Oracle Partner O2Works to complete the Oracle E-Business Suite implementation in a phased rollout

• Replaced a resource-intensive, paper-based, decentralized process for invoice entry with a centralized solution leveraging Oracle WebCenter Imaging 11g

• Worked with Oracle Partner Keste to develop a smart routing solution that enables users to capture invoices electronically with Oracle WebCenter Capture and then uses Oracle WebCenter Forms Recognition and the Oracle WebCenter Imaging workflow to send the invoices through to Oracle Financials for approvals and processing

• Significantly lowered resource needs for payable processing through centralization and improved efficiency

• Improved cash flow and visibility into payables liabilities, which is vital to strategic financial decision-making

• Tightened controls and consolidated purchasing, enabling the company to optimize its US$500 million annual spend, much of which is for raw materials and parts used in its manufacturing plants, by taking advantage of total-spend visibility to negotiate volume discounts with vendors

CASE STUDIES

10

• Enabled the company to process invoices faster and pay bills earlier, allowing it to take advantage of additional vendor discounts

• Tracked to increase productivity by 80% and reduce invoice processing cycle times by 84%—from 20 to 30 days to just 3 to 5 days, on average

• Achieved a 25% reduction in paper invoice storage costs now that invoices are captured digitally, and enabled a 50% reduction in shipping costs, as the company no longer has to send paper invoices between headquarters and production facilities for approvals

• Expected a significant reduction in the risk of duplicate processing through a more consistent process and detailed audit trail

• Supported future growth by enabling the payables process to scale with little extra cost or effort

• Benefited from Oracle Premier Support and My Oracle Support, which helps the organization ensure optimal performance of its Oracle implementations through real-time advice and self-service tools, complete lifecycle management support, proactive problem diagnosis and resolution, and expert configuration management

WHy OrACLE

TXI considered other ERP vendors but already had an investment in Oracle Database. It also relied on several third-party applications that use Oracle Database, which made the Oracle E-Business Suite the best option regarding the ease of integration. The company benefits from having a single vendor for most of its databases, applications, and middleware, so Oracle WebCenter Imaging 11g was a logical choice for that project, as well.

“Having a single vendor helps reduce the cost and effort required, since we only have to make one phone call. Also, when it comes time for upgrades, a single vendor simplifies that process, as well” said Terry Marshall, vice president of information services, Texas Industries, Inc.

IMPLEMENTATION PrOCESS

TXI initially deployed Oracle E-Business Suite in 2005, rolling out modules in a phased approach, as business needs arose. The process began with Oracle Financials and Oracle Internet Expenses. More recently, TXI added Oracle iProcurement to facilitate a move from a decentralized to a centralized purchasing process. While implementing Oracle WebCenter Imaging 11g, TXI also completed a migration from Red Hat Linux to Oracle Linux.

CASE STUDIES

11

Regency Centers Corporation Accelerates Year-End Expense Reconciliation and BillingRegency Centers Corporation is a leading national owner, operator, and developer of grocery-anchored and community shopping centers. As of September 30, 2011, the company owns 367 centers, totaling nearly 50 million square feet, located in top markets throughout the United States. Founded in 1963 and operating as a fully integrated real estate company, Regency is a qualified real estate investment trust that is self-administered and self-managed, operating from 17 regional offices around the country.

Regency grew rapidly over much of the last decade. To keep up with the monthly and yearly administrative processes required to manage thousands of tenants, including reconciling yearly pass-through expenses, Regency upgraded to Oracle’s JD Edwards EnterpriseOne Version 9.0 and deployed other Oracle products, such as Oracle Imaging and Process Management and Oracle BI Publisher, to streamline invoice processing and reporting. Regency worked with its trusted Oracle Partner Information & Computing Services, Inc. (ICS) on the upgrade and configuration, working to minimize customizations, which will simplify IT management and maintenance efforts moving forward.

CHALLENGES• Ensure continued support of vital business applications that drive the real estate

developer’s key business processes, including property management and tenant payment processing

• Streamline year-end expense recognition and calculation, enabling faster tenant billing

• Move to a Web-based platform to deliver greater mobility and convenience to employees

• Minimize system customizations to reduce IT management costs and burden moving forward

SOLuTIONS• Worked with Oracle Partner ICS to upgrade to Oracle’s JD Edwards EnterpriseOne

Version 9.0, migrating to a more user-friendly, Web-based platform and realizing numerous new efficiencies in property management and tenant payment processing

• Improved the organization’s ability to efficiently and accurately manage complex expense scenarios with the expense participation capabilities in JD Edwards EnterpriseOne Real Estate Management 9.0

• Enabled faster and more accurate tenant billing for year-end expenses, accelerating collections of millions of dollars in revenue

OrACLE CuSTOMEr:

regency Centers, Inc.Jacksonville, FL INDuSTry:Professional Services

EMPLOyEES:

400

OrACLE PrODuCTS AND SErVICES: • Oracle WebCenter Imaging

•JD Edwards EnterpriseOne Financials 9.0

•JD Edwards EnterpriseOne Project Costing

•JD Edwards EnterpiseOne Real Estate Management

• Oracle Business Intelligence Publisher

• Oracle Essbase

CASE STUDIES

12

SOLuTIONS (continued)• Gained full audit and drill-down capabilities that facilitate understanding various

aspects of calculations for expense participation generation

• Accelerated and improved vendor invoice accuracy with Oracle WebCenter Imaging, which increases process integrity by identifying potential duplicate bills while enabling rapid approval of electronic invoice documents

• Helped to ensure on-time payments to hundreds of vendors, including contractors and utilities, despite a 40% reduction in accounts payable staff over the last 10 years

• Leveraged Oracle Essbase to generate monthly production statistics, benefiting from the solution’s ad-hoc query capabilities, which are especially useful during the month-end financial close

• Gained the ability to print accounts payable checks during a business continuity check or disaster recovery situation with Oracle Business Intelligence Publisher, eliminating the need for a third-party tool that required a separate printer and supplies

• Worked with ICS to configure the system to the company’s requirements while keeping customizations to a minimum and to make future upgrades and IT management easier and less costly

WHy OrACLE

A long-time JD Edwards EnterpriseOne customer, Regency is dedicated to working with Oracle as its primary back-office and operations IT vendor.

CASE STUDIES

13

Gartner Positions Oracle in Leaders Quadrant for Enterprise Content Management

redwood Shores, Calif. – Jan. 31, 2013

NEWS FACTS

Gartner, Inc. has named Oracle a Leader in its latest “Magic Quadrant for Enterprise Content Management.” (1)

This was the third 2012 Magic Quadrant in which Oracle WebCenter was named a Leader. It was also recognized as a Leader in the “Magic Quadrant for Web Content Management” and the “Magic Quadrant for Horizontal Portals.”

Gartner’s Magic Quadrant reports position vendors within a particular quadrant based on their completeness of vision and ability to execute.

According to Gartner, “Leaders have the highest combined scores for Ability to Execute and Completeness of Vision. They are doing well and are prepared for the future with a clearly articulated vision. In the context of ECM, they have strong channel partners, presence in multiple regions, consistent financial performance, broad platform support and good customer support. In addition, they dominate in one or more technology or vertical market. Leaders deliver a suite that addresses market demand for direct delivery of the majority of core components, though these are not necessarily owned by them, tightly integrated, unique or best-of-breed in each area. We place more emphasis this year on demonstrated enterprise deployments; integration with other business applications and content repositories; incorporation of Web 2.0 and XML capabilities; and vertical-process and horizontal-solution focus. Leaders should drive market transformation. There are six Leaders in this year’s Magic Quadrant.”

By delivering unified content management capabilities that ensure seamless access to the right information in the appropriate business context, Oracle WebCenter Content, a component of Oracle WebCenter, helps organizations implement a strategic content infrastructure for managing documents, images, and rich media files while delivering contextual integration with enterprise applications.

Oracle WebCenter is the engagement platform powering exceptional experiences for customers, employees and partners. It connects people and information by bringing together the most complete portfolio of portal, Web experience management, content, social, and collaboration technologies into a single integrated product suite.

(1) Gartner, Inc., “Magic Quadrant for Enterprise Content Management,” by Mark R. Gil-bert, Karen M. Shegda, Kenneth Chin, Gavin Tay, Hanns Koehler-Kruener, October 18, 2012

PRESS RELEASES

14

Oracle WebCenter Named a Leader in Enterprise Content Management by Independent Research Firm

redwood Shores, Calif. – Jan. 3, 2012

NEWS FACTS• Oracle has been named a Leader in the November 2011 report, “The Forrester

Wave™: Enterprise Content Management, Q4 2011.” (1)

• Forrester evaluated 12 vendors against 66 criteria, categorized into three main groups: Current Offering, Strategy and Market Presence.

• Based on Forrester’s assessment, Oracle WebCenter received high marks due to its broad set of capabilities for managing foundational, business, transactional and persuasive content types.

• According to the report, “Oracle ranks as Leader in all content technology segments due to its broad set of capabilities.”

• The report continued, “Oracle WebCenter, which includes Oracle’s new portal platform, weaves ECM into the fabric of the portal application. By integrating ECM into the Oracle WebCenter portfolio, Oracle’s ECM functionality provides the foundation for many content-centric business solutions, such as contract management or team collaboration. The Oracle WebCenter portfolio is made available to all of the core Oracle products, thus providing ECM functionality to other Oracle products, such as Siebel or PeopleSoft. Oracle’s ability to surface ECM functionality in Oracle WebCenter provides organizations with the ability to implement an enterprise portal with extensive ECM capabilities.”

• A component of Oracle Fusion Middleware 11g, Oracle WebCenter is the platform for user engagement. It is a complete, open and integrated portfolio of portal, web experience management, content

SuPPOrTING QuOTE

“Many organizations are faced with a difficult balancing act as they try to address increasingly complex content management issues while meeting the demands from information workers for simple and easy to use content management tools,” said Andy MacMillan, vice president, Product Management, Oracle. “We believe that Forrester Research’s recognition of Oracle as a Leader highlights our commitment to delivering a complete and unified portfolio of tools that help our customers address these challenges by seamlessly connecting people and information.”

(1) Forrester research Inc., “The Forrester Wave™: Enter-prise Content Management, Q4 2011,” November 1, 2011

PRESS RELEASES

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THOuGHT LEADErSHIP

16

THOUGHT LEADERSHIP

17

THOuGHT LEADErSHIP

18

THOUGHT LEADERSHIP

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THOuGHT LEADErSHIP

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Gartner Positions Oracle in Leaders Quadrant for Enterprise Content Management

OrACLE SuMMAry

“Through a mixture of native development and acquisitions, Oracle has brought content management together with portal, Web and collaboration capabilities within its Oracle WebCenter strategy and platform. Oracle WebCenter Content subsumes Oracle Enterprise Content Management Suite 11g, which continues to expand its footprint in the ECM market. Oracle’s strong global sales presence and broad technology stack make it a Leader.

STrENGTHS • Integration of Oracle WebCenter with Oracle’s software stack — including the rest

of the WebCenter portfolio and out-of-box integrations with Oracle E-Business Suite, PeopleSoft, Siebel and Oracle Fusion Applications — can provide substantial benefits to Oracle customers, much as Microsoft SharePoint provides value through integration with Office and Outlook.

• The size and capabilities of Oracle’s sales force, product development and support organizations provide it with significant opportunities to continue growing its content management business and increase its market share.

• Oracle has growing visibility in the ECM market. It also has a strong presence in the adjacent portal market, which can help clients wanting a range of user-facing information tools

THOUGHT LEADERSHIP

21

CONTACT uS

To see how Oracle customers have achieved the savings cited in this brochure, please visit oracle.com/goto/webcenter/ap, or call +1.800.OrACLE1 to speak to an Oracle representative.

OuTSIDE NOrTH AMErICA

Visit oracle.com/corporate/contact/ global.html to find the phone number for your local Oracle office.

Oracle CorporationWOrldWide Headquarters500 Oracle Parkway Redwood Shores CA 94065 U.S.A.

WOrldWide inquiriesPhone: +1.650.506.7000 +1.800.ORACLE1

Fax: +1.650.506.7200

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