SCAC/AIAG
Supply Chain & Quality Conference
Academic and Industry Collaboration at
Darla Moore School of Business, Operations and Supply Chain Program
Jack Jensen, Professor and Co-director of the Operations and Supply Chain Center, USC
• Management Science Department – Faculty with excellent research record– Several undergraduate programs but
with few students– Job placement not a KPI– Little impact on the business
community
2006….The distant past!
• Management Science Department – Dr. Manoj Malhotra (Department
Chair) reimagines major that provides real value for Students and Business Community
– With the help of Industry Partners The Operations and Supply Chain Major (formally GSCOM) is born
– Dr. Sanjay Ahire (Professor and Master Black Belt) is hired to help develop
2006….The distant past!
• Teach the dual disciplines of Operations Management and Supply Chain Management
• Emphasis on Process Improvement • Teach business students to think
analytically and use industry-valued analytical tools
• Provide real (high stakes) work experience and industry level certifications for all students
Operations and Supply Chain: focused on creating job-ready professionals
The Center
Students(Our True
North)
Partner Firms
Faculty Experts
Students• Undergraduate & MBA• Broad academic experiences• Analytical• Hard-working and career-focused
Partner Firms• Diversified by industry• Prominent global and/or SC footprint• Can identify, resource, and manage 2 Projects/year• Advisory Board Membership• Desire to hire students as interns and full-time employees
Faculty• Unique: Can “teach” and “do”• Practical immersion into industry• Cutting-edge curriculum• Capacity to lead 18-20 projects
per semester• Top-Ranked leadership in applied
and scholarly research
Academic-Industry Collaboration
Working with us to drive academic relevance and provide industry experience
adidas BMWAtrium Health (CHS) Coca-Cola Bottling Co.Continental Tire Cummins Engine/TurboDaimler Mercedes Benz ElectroluxTextron Johnson & JohnsonMcLeod Health Nephron PharmaceuticalSchneider Electric SiemensSmith & Nephew SonocoTrane-Ingersoll/Rand UPSUTC Aerospace Systems
Our 19 Industry Partners
Academic Content
The Operations & Supply Chain program:
• Fundamentals • Operation and Supply Chain Management
• Process Management and Improvement• Lean Systems, Six-sigma Methodologies, and Business
Process Reengineering• Service Operations Management• Strategic Sourcing, Logistics and Distribution• Supply Chain Analysis, Modeling and Optimization• Supply Chain Planning & Control
• APICS-CPIM preparation for all 5 modules• Operations and Supply Chain Consulting Project
• Sonoco/USC Greenbelt
Operations and Supply Chain Consulting Project Course
• Front burner opportunity identified by Partner Firm and Scoped with Faculty Consultant
• Project Executed over the 14 week semester• Center Team: Five-student analysts and one or
more Faculty Mentors (lead consultant)• Client Team: Project Sponsor; Process Owner /
Project Coach; Other domain experts/process participants as needed
• About 800 person-hr analyst workload plus about 100 person-hrs of faculty mentor workload
• Project work: site-visits; video conferencing; WebEx sessions; teleconference calls; weekly updates
Operations and Supply Chain Consulting Project Course
• Faculty Consultants• Dr. Sanjay Ahire• Professor Pearse Gaffney • Dr. Sean Handley• Dr. Jack Jensen • Dr. Giuliano Marodin • Dr. Pelin Pekgun• Professor David Precht• Dr. Carrie Queenan
• Strategic Sourcing• Supply Chain Network Optimization• Warehousing/Distribution Center
Operations• Transportation/Shipping Operations
Improvement• Strategic Supply Chain – Business Linkages• Internal Operations Improvement in
Manufacturing• Internal Operations Improvement in
Services
CenterTypes of Projects
• Step 1: Academic TrainingProcess excellence (lean and six–sigma); theory of constraints; simulation; optimization; analytical modeling.
• Step 2: Industrial TrainingLean-Sigma Green Belt Training from Sonoco Products Co.: paralleling ASQ Green Belt (18 modules).
• Step 3: Consulting ProjectCompletion of a significant process improvement capstone project with partner firm; project evaluated by Company Execs and USC Lean-Sigma Champion.
Industry-Validated Lean Six-Sigma Green Belt Initiative
• Step 4: Body of Knowledge EvaluationLean-Sigma Green Belt Exam: 100 questions; closed-book, closed-notes; one attempt; passing threshold: 80%.
• Step 5: External Industry Evaluation Individual and team interviews by Sonoco Lean-Sigma Director and Black Belt team.
Industry-Validated Lean Six-Sigma Green Belt Initiative
• 750 students currently enrolled as Operations and Supply Chain majors
• 80% of our students complete at least 1 internship before graduation
• Close to 100% placement rate (most students placed before graduation)
• 244 Capstone Consulting projects completed to date– identified aggregate cost savings of more than 220
million dollars for Partner Firms
• 1000 Green Belts awarded since 2008• Ranked among the top 15 programs
nationally (Gartner)
2018Where we are today
Technology, Electronics, and Telecommunications:3M, ABB, Avaya, Belden, Cisco Systems, Corning, Dell, Eastman, Eaton, Goodrich, Honeywell, IBM, Ingersoll-Rand, Intel, Microsoft, Raytheon, Schneider Electric, Siemens, Tesla, Tyco
Aerospace, Automotive, and Heavy Equipment:Audi, BMW, Boeing, Bosch, Caterpillar, Continental Tire, Cummins, Delta, GE-Aviation, Lockheed, Michelin, Northrop Grumman, Rolls- Royce
Consulting:Accenture, Deloitte, Ernst & Young, IBM, McKinsey ConsultingManhattan Consulting, PricewaterhouseCoopers, Wipro
Healthcare:Boston Scientific, Carolinas Healthcare System, Genentech, Johnson & Johnson, Nephron, Ortho Clinical, Palmetto Health, Pfizer
Financial Services and Insurance:Bank of America, Blue Cross and Blue Shield, Colonial Life, JPMorgan Chase, Liberty Mutual, Unum
Retail and Consumer Products:Amazon, CH Robinson, Coca-Cola, L'Oréal, Lowe’s, Macy’s, Mars, Polo Ralph Lauren, Sysco, Target, The Limited
Employers of our Graduates
• Further strengthening the curriculum– Minor in Business Analytics– Adding APICS certification in Logistics,
Transportation, and Distribution (CLTD)• Goal: 100% of our students complete at least
1 internship before graduation• Continental Chair – focused on practice and
practiced-based research
Planning For Tomorrow
Sanjay Ahire, Ph.D., ASQ-Certified Six-Sigma Master Black BeltCo-Director, USC-Operations and Supply Chain CenterProfessor of Operations & Supply Chain ManagementTel: 803-767-7609 Fax: 803-777-6876Email: [email protected]
Jack Jensen, Ph.D.Co-Director, USC-Operations and Supply Chain CenterClinical Professor of Operations & Supply Chain ManagementTel: 803-777-6824 Fax: 803-777-6876Email: [email protected]
Contact Information
