SCDL SEM 1

True/FalseQuestionManagement is always defined as dynamic, universal, ever-changing subject.Correct AnswerTrueYour AnswerTrue

True/FalseQuestionA budget as a plan of statement of expected results is expressed in numerical terms.Correct AnswerTrueYour AnswerFalse

Multiple Choice Multiple AnswerQuestionName the leading event management companies in IndiaCorrect AnswerMidas , Pinnacle , WizcraftYour AnswerMidas , Pinnacle , Wizcraft

Multiple Choice Single AnswerQuestionWho said, “Management is management of Men, Money, Machinery Materials and Information?”Correct AnswerAnonymousYour AnswerAnonymous

Multiple Choice Multiple AnswerQuestionA procedure has the following advantagesCorrect Answerensures uniformity of action , increases co-ordination , provides good standard for the manageYour Answerensures uniformity of action , increases co-ordination , provides good standard for the manage

Multiple Choice Single AnswerQuestionWhat is it that can be described as a readiness to co-operate warmly in the task and purposes of a given group organisation.Correct AnswerMoraleYour AnswerCo-ordination

Match The FollowingQuestionCorrect AnswerYour AnswerDisclosurestransparent

transparentShareholder democracymyth in Indiamyth in IndiaPlanningboard of directorsinvest time and effortsTrustcorporate governancefunction of board

Select The BlankQuestionThe retailing sector in India has been quite________.Correct Answerstaid and boringYour Answerstaid and boring

Multiple Choice Single AnswerQuestionIndia has been experiencing the unique stranglehold of our_____Correct Answertraditional kirana storesYour Answertraditional kirana stores

Multiple Choice Single AnswerQuestionEmotional Quotient increases with age commonly known asCorrect AnswermaturityYour Answermaturity

Select The BlankQuestionThe service sector has expanded because of the virtual stagnation of the________sector.Correct AnsweragriculturalYour Answeragricultural

Multiple Choice Single AnswerQuestionSpan of management depends upon the ability of whom?Correct AnswerEmployeesYour AnswerEnterprise

Multiple Choice Single AnswerQuestionWhat would essentially shape the growth and future of any economy?Correct Answer

Adequate and quality corporate governanceYour AnswerAdequate and quality corporate governance

Multiple Choice Single AnswerQuestionWho said, “Management is a multiple organ that manages a business, manages a manager and manages workers and work”?Correct AnswerPeter DruckerYour AnswerPeter Drucker

Select The BlankQuestion________ means draw prior conclusions about the probables of production, sales, profits in the future, on the basis of research.Correct AnswerForecastingYour AnswerForecasting

Select The BlankQuestionLimitations of business planning is that it has been considered as time consuming and ________ device.Correct AnswerexpensiveYour Answerrisk

Multiple Choice Multiple AnswerQuestionThe family owned businesses like Tata and Birla, also face major fears likeCorrect AnswerRight successor , Stumbling self-confidence , Lack of professional managementYour AnswerRight successor , Stumbling self-confidence , Lack of professional management

Multiple Choice Single AnswerQuestionWho said, “Management is the creation and maintenance of internal environment in an enterprise, where individuals working in groups can perform efficiently and effectively towards the attainment of grCorrect AnswerKoontz & O ‘DonellYour AnswerKoontz & O ‘Donell

Select The BlankQuestionManagement as a discipline does not require any________of practice.Correct AnswercertificateYour Answercertificate

Select The BlankQuestion________is at the core of corporate governance.Correct AnswertrustYour Answertrust

True/FalseQuestionFinancial institutions should maintain a close relationship to seek a seat on the board.Correct AnswerFalseYour AnswerFalse

True/FalseQuestionWrong medium of communication is a physical barrier.Correct AnswerFalseYour AnswerFalse

Multiple Choice Single AnswerQuestionOne of the internal environment factors that influences management isCorrect AnswerPlaceYour AnswerPlace

Multiple Choice Multiple AnswerQuestionServices are defined as the art and science of managingCorrect Answerthe expectations of others , the experiences of people , the demands of the customerYour Answerthe expectations of others , the experiences of people

Multiple Choice Multiple AnswerQuestionName the three important Generic Competitive Strategies.Correct AnswerOverall cost leadership , Differential , FocusYour AnswerDifferential , Focus , Strategy

True/FalseQuestionDelegation and decentralization are closely related to each other.Correct AnswerTrueYour AnswerTrue

Multiple Choice Single AnswerQuestionIt is said “Controlling can not take place in a vacuum”, which means there can be no controlling without previousCorrect AnswerplanningYour Answerdirection

True/FalseQuestionMorale is the sum total of various physical qualities.Correct AnswerFalseYour AnswerFalse

Select The BlankQuestionDirection is a ________ function performed by all the managers at all levels of the organisation.Correct AnswermanagerialYour Answermanagerial

Multiple Choice Multiple AnswerQuestionPrinciples of effective delegation are:Correct AnswerTrain the subordinates , Reward delegation , Appropriate reporting systemYour AnswerTrain the subordinates , Appropriate reporting system

Select The BlankQuestion________, weakness, threats, opportunities are the long form SWOT analysis.Correct AnswerstrengthYour AnswerStrength

Multiple Choice Multiple AnswerQuestionTo be called an SBU, a business unit must meet specific criteria such asCorrect Answerhaving a definable group of competitors , having a mission similar to other SBUs , preparing its own integrated plansYour Answerhaving a definable group of competitors , having its own mission and goals , preparing its own integrated plans

Multiple Choice Multiple AnswerQuestionThe family owned businesses like Tata and Birla, also face major fears likeCorrect Answer

Right successor , Stumbling self confidence , Lack of professional managementYour AnswerRight successor , Stumbling self confidence , Lack of professional management , Simplicity in restructuring

Match The FollowingQuestionCorrect AnswerYour AnswerAppley LManagement is management of people and not the direction of thingsManagement is management of people and not the direction of thingsDefinition of ManagementManagement is management of men, money, machinery, materials and informationManagement is management of men, money, machinery, materials and informationKoontz and O’DonellManagement is the creation and maintenance of internal environment in an enterpriseManagement is the creation and maintenance of internal environment in an enterprisePeter DruckerManagement is a multi-purpose organ that manages a business, manages workers and workManagement is a multi-purpose organ that manages a business, manages workers and work

Select The BlankQuestion________ are at a minimum where the morale is high.Correct AnswerGrievancesYour AnswerGrievances

True/FalseQuestionthe heart of administration is the directing function.Correct AnswerTrueYour AnswerTrue

Multiple Choice Multiple AnswerQuestionEmpathy is particularly important today as a component of leadership for the followingCorrect Answerrapid pace of globalisation , increasing use of teams , growing need to retain talentYour Answerrapid pace of globalisation , increasing use of teams , growing need to retain talent

Multiple Choice Multiple AnswerQuestionName the flagship companies under the group of “Aditya Birla”Correct AnswerHindalco , Indo-Gulf Fertilizers , Birla CorporationYour AnswerHindalco

Multiple Choice Multiple AnswerQuestionFredrick Winslow Taylor’s Mechanism of scientific management includes,Correct AnswerScientific task setting , Planning task setting , Standardization of toolsYour AnswerScientific task setting , Planning task setting , Standardization of tools

Multiple Choice Multiple AnswerQuestionFuture of Insurance sector would beCorrect Answernew players taking over the market , improved customer service , strong hold of nationalized playersYour Answernew players taking over the market , improved customer service , strong hold of nationalized players

Multiple Choice Single AnswerQuestionTo which practice is the term “corporate governance” given?Correct AnswerManagementYour AnswerManagement

Multiple Choice Single AnswerQuestionA senior family member and trusted professional manager acts as what to the business families scions trained abroad and then return to take over the business.Correct AnswermentorYour Answermentor

Select The BlankQuestionGovt. services comprise________, defence and social goods.Correct Answerpublic administrationYour Answerservice sector

True/FalseQuestionUnity of command means that employees should receive orders from one superior only.Correct AnswerTrueYour AnswerTrue

True/FalseQuestionPosture’ and Observance’ are not included under the ‘yogic’ exercisesCorrect AnswerFalse

Your AnswerFalse

Select The BlankQuestionManagement is a creative and________process.Correct AnswercontinuousYour Answercontinuous

True/FalseQuestionEvery manager in an organisation gives direction to his subordinates as a superior and receives direction as subordinate from his superior.Correct AnswerTrueYour AnswerTrue

Multiple Choice Single AnswerQuestionOne of the external environment factors that influences Management isCorrect AnswerLegalYour AnswerLegal

Multiple Choice Single AnswerQuestionIn addition to Place, Labor and Money which other internal environment Factor influences Management?Correct AnswerMachinesYour AnswerMachines

Multiple Choice Multiple AnswerQuestionName the physical aspects of an enterprise.Correct AnswerName , Location , AddressYour AnswerName , Manpower , Address

Multiple Choice Single AnswerQuestionWhat is it that in communication should not be done in vacuum, instead other people should be consulted.Correct AnswerplanningYour Answerplanning

Multiple Choice Multiple AnswerQuestion

Certain important motivational techniques areCorrect AnswerMonetary incentives , Job-based techniques , MBO techniquesYour AnswerSecurity technique , Monetary incentives , MBO techniques

Multiple Choice Multiple AnswerQuestionThe concept of SBU includesCorrect Answerunrelated products and businesses that are separated , the fact that each SBU has its own CEO , a scientific method of grouping the businessYour Answerunrelated products and businesses that are separated , the fact that each SBU has its own CEO , a scientific method of grouping the business

True/FalseQuestionDecision-making is a primary part of the managerial process.Correct AnswerTrueYour AnswerTrue

Multiple Choice Single AnswerQuestionOf which type of knowledge is science a body of?Correct AnswerOrganizedYour AnswerAssimilated

Multiple Choice Multiple AnswerQuestionTypes of degree of delegations are:Correct AnswerLow degree , Moderate degree , High degreeYour AnswerLow degree , Moderate degree , High degree

True/FalseQuestionThe unorganized sector is mainly concentrated in metropolitan cities.Correct AnswerFalseYour AnswerFalse

True/FalseQuestionLearning organizations should imitate a task force.Correct AnswerTrueYour AnswerTrue

Multiple Choice Single AnswerQuestionLearning organizations must cope with challenge andCorrect AnsweruncertaintyYour Answeruncertainty

Select The BlankQuestionLPG stands for liberalization, ________ and globalization.Correct AnswerPrivatizationYour AnswerPrivatization

Match The FollowingQuestionCorrect AnswerYour AnswerEmpathyIt is a component of leadership due to the rapid pace of globalisationIt is a component of leadership due to the rapid pace of globalisationSocial effectivenessThis component allows you to settle disputes amicablyThis component allows you to settle disputes amicablyAlfred BennetHe is the father of intelligence quotientHe is the father of intelligence quotientDaniel GolemanHe is an American Behavioural ScientistHe is an American Behavioural Scientist

Multiple Choice Multiple AnswerQuestionEvery company undertakes the process of forecasting by various competent authorities which can be listed asCorrect AnswerCII , RBI , CMIEYour AnswerCII , RBI , CMIE

Multiple Choice Single AnswerQuestionManagement is not just aCorrect AnswerProcessYour AnswerProcess

Select The BlankQuestionThe concept of value and the concept of maximization of value are related to________concept of Ethics.Correct AnswerConsequentialism

Your AnswerConsequentialism

Select The BlankQuestionEvents are occurrences designed for ________ interests.Correct AnswermarketingYour Answermarketing

Multiple Choice Single AnswerQuestionManagement is purposeful and what?Correct AnswerGoal orientedYour AnswerGoal oriented

Multiple Choice Single AnswerQuestionManagement is the combination of Arts, Science andCorrect AnswerProfessionYour AnswerProfession

Multiple Choice Single AnswerQuestionManagement isCorrect AnswerMultidisciplinaryYour AnswerMultidisciplinary

Select The BlankQuestionGeneral Insurance corporation was nationalized in________.Correct Answer1972Your Answer1972

True/FalseQuestionPlanning and control are closely interrelated and they do not determine the accuracy of decision-making.Correct AnswerFalseYour AnswerFalse

True/FalseQuestionThere are three central ideas associated with consequentialism.

Correct AnswerFalseYour AnswerFalse

Multiple Choice Single AnswerQuestionName one of the factors that govern the span of management.Correct AnswerType of workYour AnswerType of work

Multiple Choice Multiple AnswerQuestionRetailing categories based on ownership arrangement would beCorrect AnswerSuper Markets , Consumer Durables Stores , Departmental StoresYour AnswerSuper Markets , Consumer Durables Stores , Departmental Stores

Multiple Choice Single AnswerQuestionScience is a body of which type of Knowledge?Correct AnswerOrganizedYour AnswerAssimilated

True/FalseQuestionPeter Drucker various publications have sold about 5 -6 million copies worldwide.Correct AnswerTrueYour AnswerTrue

Select The BlankQuestionLatest approach signifies organization has a part of ________ system.Correct AnswerSocialYour AnswerSocial

Select The BlankQuestionNecessity of control in business organisation arises due to number of factors, one of which is ________ of organisations themselves.Correct AnswercomplexityYour Answercomplexity

Multiple Choice Single AnswerQuestionWhich of the options best describes the employment capacity of the retailing sector? It is theCorrect Answersecond largest employer after agricultureYour Answersecond largest employer after agricultureSelect The BlankQuestion________organizations have systems, mechanisms and processes in place.Correct AnswerLearningYour AnswerLearning

True/FalseQuestionIndian business families are still avoiding joint ventures and tie-ups.Correct AnswerFalseYour AnswerFalse

Select The BlankQuestionUnder the principles of effective delegation, it is said that never delegate and ________.Correct AnswerDisappearYour AnswerDisappear

True/FalseQuestionIn principle the chairman and the CGO have the same role to play.Correct AnswerFalseYour AnswerTrue

True/FalseQuestionValency is the extent to which the outcome of the activity and its success matters to the individual . (Level of motivation = Valency x Expectancy)Correct AnswerTrueYour AnswerTrue

Multiple Choice Multiple AnswerQuestionAdvantages of delegation of authority would be:Correct AnswerPrompt decision making , Opportunity to subordinates to grow and develop , Satisfaction to subordinates in terms of recognitionYour Answer

Prompt decision making , Opportunity to subordinates to grow and develop , Satisfaction to subordinates in terms of recognition

Multiple Choice Single AnswerQuestionA business unit must meet specific criteria, if it wants to be called an SBU. These areCorrect AnswerDefinable group of competitorsYour AnswerDefinable group of competitors

Multiple Choice Single AnswerQuestionWhat does Maslow propound about the five needs ?Correct AnswerHierarchyYour AnswerHierarchy

Multiple Choice Single AnswerQuestionName the technique which is said to be a ploy or a future course of action.Correct AnswerStrategyYour AnswerStrategy

Select The BlankQuestion________ is the ability to sense, understand and effectively apply emotion.Correct AnswerEmotional IntelligenceYour AnswerEmotional Quotient

Multiple Choice Single AnswerQuestionWho built the first practical mechanical calculator and predicted the specialization of mental work?Correct AnswerCharles BabbageYour AnswerCharles Babbage

Match The FollowingQuestionCorrect AnswerYour AnswerManagement and Leadership studiesValue based managementSwami BudhanandaMaharshi Institute of ManagementEighteen centres in India and AbroadEighteen centres in India and AbroadAmritanandamayi Math’s centreDr. S.K. Chakraborty

Value based managementIndian Vedanta PhilosophySwami BudhanandaDr. S.K. Chakraborty

Multiple Choice Multiple AnswerQuestionSome of the public insurance companies areCorrect AnswerLIC , Oriental Insurance , General InsuranceYour AnswerLIC , Oriental Insurance , General Insurance

True/FalseQuestionFocus on savings and high bargaining interests of the consumer is an obstacle in retail development in India.Correct AnswerTrueYour AnswerTrue

Select The BlankQuestionBrands are associated with lifestyles and people’s________.Correct AnsweraspirationsYour Answeraspirations

Multiple Choice Single AnswerQuestionManagement isCorrect AnswerCreativeYour AnswerCreative

Multiple Choice Multiple AnswerQuestionThe external environmental factors that influence management areCorrect AnswerEconomic , Political , TechnologicalYour AnswerEconomic , Political , Technological

True/FalseQuestionEvent management has to pay only entertainment tax not the service tax.Correct AnswerFalseYour AnswerFalse

Multiple Choice Single AnswerQuestionName the service which has two prime necessities like co-ordination and infiltration.Correct AnswerStaffYour AnswerStaff

Select The BlankQuestion________ decisions relate to the day to day operations of the enterprise generally taken by middle and lower level management.Correct AnswerOperativeYour AnswerOrganisational

Multiple Choice Single AnswerQuestionSuccessful consultants should promote their consultancy through what ?Correct AnswerNetworkYour AnswerNetwork

True/FalseQuestionDecision-Making is a process of making a choice of poor alternatives.Correct AnswerFalseYour AnswerFalse

Select The BlankQuestionMBO was invented by ________.Correct AnswerPeter DruckerYour AnswerPeter Drucker

Multiple Choice Single AnswerQuestionProfession requires definite period of what?Correct AnswerLearningYour AnswerPractice

Multiple Choice Multiple AnswerQuestionBarriers to delegation of authority would be :Correct AnswerLack of trust in subordinates , Fear of loosing status by managers , Over-confidence among managers

Your AnswerLack of trust in subordinates , Prompt decision making , Over-confidence among managers

Multiple Choice Single AnswerQuestionOrganization is apart of which type of system?Correct AnswerSocialYour AnswerScientific

Multiple Choice Multiple AnswerQuestionDavid C Mc Celland identified three motives those areCorrect AnswerAffiliation , Power , AchievementYour AnswerAffiliation , Power , Achievement

Multiple Choice Multiple AnswerQuestionInternational consultancy is said to beCorrect AnswerGlamorous , Challenging , TrendyYour AnswerGlamorous , Challenging , Reliant

Select The BlankQuestionFailure to give ________ to goal setters is a weakness of MBO.Correct AnswerguidelinesYour Answerguidelines

True/FalseQuestionManagement is the combination of Arts,Science and Profession.Correct AnswerTrueYour AnswerTrue

Select The BlankQuestionUnder the types of motivators, non-financial motivators are encouragement, freedom ________.Correct AnswerrecognitionYour Answerrecognition

Multiple Choice Single AnswerQuestionWho said, the heart of administration is the directing function.

Correct AnswerDimockYour AnswerDimock

True/FalseQuestionManagement is that important process which continues till the objectives set by the administrator are actually achieved.Correct AnswerTrueYour AnswerFalse

True/FalseQuestionCommunication is a composite (a) information given and received (b) a listening effort by some of them involved.Correct AnswerFalseYour AnswerTrue

Multiple Choice Multiple AnswerQuestionA vision statement should have the following componentsCorrect Answerability to inspire people , achievable , precise and objectiveYour Answerability to inspire people , achievable , precise and objective

Multiple Choice Single AnswerQuestionOne of the key features of services is that they areCorrect AnswerintangibleYour Answernon-perishable

Select The BlankQuestionThe process of control is complete only when the organisation take ________ action.Correct AnswercorrectiveYour Answereffective

Multiple Choice Multiple AnswerQuestionThe factors coming under philosophy of scientific management are:Correct AnswerCo-operation , Maximum output , HarmonyYour AnswerCo-operation , Maximum output , Harmony

Multiple Choice Single AnswerQuestionWho is the most effective person are alike in one crucial way, they all have a high degree of emotional intelligence.Correct AnswerEntrepreneurYour AnswerEntrepreneur

Multiple Choice Multiple AnswerQuestionThe activities of the communicator while communicating a message will include,Correct Answerideation , encoding , transmissionYour Answerencoding , response , transmission

Multiple Choice Multiple AnswerQuestionFeatures of Management are as followsCorrect Answergoal oriented , universal , continuous processYour Answergoal oriented , universal , continuous process

Multiple Choice Single AnswerQuestionProfessional managers help organizations in chalking out which type of strategies?Correct AnswerCorporateYour AnswerCorporate

Select The BlankQuestion________provides a corporate responsibility and it is the application of a proven and systematic body of knowledge.Correct AnswerProfessionYour AnswerManagement

True/FalseQuestionManagement as a discipline needs certificate of practice.Correct AnswerFalseYour AnswerFalse

Multiple Choice Multiple AnswerQuestionFor most hi-tech service industries the major components areCorrect AnswerInfrastructure , Knowledge , labour

Your AnswerInfrastructure , Knowledge , Information technology

Match The FollowingQuestionCorrect AnswerYour AnswerManagementCreativeDynamicProfessional ManagerDynamicProfessionArtSkillScienceCode of ConductProfessionCreativePredictive PowerScienceSkill

True/FalseQuestionScience is a body of organized knowledgeCorrect AnswerTrueYour AnswerTrue

Select The BlankQuestionA superior should always establish a ________ control so that his subordinates report to him periodically.Correct AnswerFeedbackYour AnswerAppropriate

Multiple Choice Single AnswerQuestionIt is said that communication is a meaningfulCorrect AnswerinteractionYour Answerinteraction

Multiple Choice Single AnswerQuestionWhat does the insurance company compensate for if and when the event insured against an incident occurs?Correct AnswerLossesYour AnswerLosses

Multiple Choice Single AnswerQuestionManagement exists at which levels of the organization?Correct AnswerAllYour AnswerAll

True/FalseQuestionThe Indian consumer does not see shopping as an end in itself.Correct AnswerFalseYour AnswerTrue

True/FalseQuestionRetailers cannot just take their global retailing formats and try to transpose them onto the India scenario.Correct AnswerTrueYour AnswerTrue

Multiple Choice Single AnswerQuestionOne of the factors which learning organizations possess is a climate of openness and the other factor isCorrect AnswertrustYour Answertrust

Multiple Choice Single AnswerQuestionIt is one of the good control system which not only points out the deviations but also pinpoints them where they are important to its operations isCorrect AnswerFocus on strategic pointsYour AnswerFocus on strategic points

True/FalseQuestionProfession needs certificate of practiceCorrect AnswerTrueYour AnswerFalse

True/FalseQuestion‘Span of control’ is also referred to as span of management.Correct AnswerTrue

Your AnswerTrue

True/FalseQuestionLearning from mistakes is often more powerful than learning from success.Correct AnswerTrueYour AnswerTrue

Multiple Choice Single AnswerQuestionThe philosophy of Vedanta is compared to which animal in the dream of the person, who wakes the dreamer and makes you realise your self discovered reality.Correct AnswerLionYour AnswerLion

Select The BlankQuestionThe statement “We sell for Less” is deliberately ambiguous, it raises the question; ‘Less than what’, this is called as, ________ to communication.Correct AnswerSemantic barrierYour AnswerSemantic barrier

True/FalseQuestionThe theory of Bureaucracy was first propounded by Henry L.Gantt.Correct AnswerFalseYour AnswerTrue

Match The FollowingQuestionCorrect AnswerYour AnswerMaking sense of situationsorganizing information and thoughtsorganizing information and thoughtsCreativitybrainstorming, associating ideasembedding new knowledge into mental modelsInquiryinterviewing, seeking informationinterviewing, seeking informationMaking choicesdeciding courses of actionsdeciding courses of actions

Select The BlankQuestionLearning from mistakes is often more powerful than learning from________.Correct AnswerSuccessYour AnswerSuccess


True/FalseQuestionEmotional distress shrinks working memory.Correct AnswerTrueYour AnswerTrue

Select The BlankQuestionA new sector has emerged in modern times, known as ________ management.Correct AnswerEventYour AnswerEvent

Multiple Choice Multiple AnswerQuestionA direct consequence of retailing has taken place due to the emergence of :-Correct AnswerApparel retailing stores , Pharmaceutical retailing stores , Books, Music and Lifestyle retailing storesYour AnswerApparel retailing stores , Pharmaceutical retailing stores , Books, Music and Lifestyle retailing stores

Multiple Choice Single AnswerQuestionWhere is the attack on business families coming from?Correct AnswerTransnationalYour AnswerTransnational

Multiple Choice Multiple AnswerQuestionWhat type of skills does management require?Correct AnswerConceptual , Human relations , TechnicalYour AnswerConceptual , Human relations , Technical


Multiple Choice Multiple AnswerQuestionName the books on management written by Peter Drucker :-Correct AnswerFrontiers of Management , The practice of management , Management, tasks, responsibilityYour AnswerDrucker on Asia , Frontiers of Management , Management, tasks, responsibility

True/FalseQuestionActuary is one who specializes in the mathematics of insurance.Correct AnswerTrueYour AnswerFalse


True/FalseQuestion“Measuring Intellectual Capital” is one of the examples of performance measurement.Correct AnswerTrueYour AnswerFalse


Select The BlankQuestionIndividuals are encouraged to develop ________, to speak out, to challenge actions.Correct AnswerIdeasYour AnswerGoals

Multiple Choice Single AnswerQuestionWhat is the set-up of an organization?Correct AnswerRelationshipsYour AnswerRelationships

Select The BlankQuestionMorale is the term usually applied to armed forces during war time and athletics teams. It refers to team spirit and ________ of people for a common purpose.Correct AnswerTogethernessYour AnswerTogetherness

True/FalseQuestionThe essence of control is that it is aimed at results and not necessarily at people as such.Correct AnswerTrueYour AnswerTrue

Multiple Choice Multiple AnswerQuestionServices are defined as the art and science of managing :-Correct AnswerThe expectations of others , The experiences of people , The demands of the customerYour AnswerThe expectations of others , The demands of the customer , People and their resources

Multiple Choice Multiple AnswerQuestionVirtuous acts include:-Correct AnswerHonesty , Integrity , ToleranceYour AnswerHonesty , Tolerance , Leadership

True/FalseQuestionInternational artists’ performance in India is diminishing in recent times.Correct AnswerFalseYour AnswerFalse

True/FalseQuestionThe service sector has not corporatised itself.Correct AnswerFalse

Your AnswerFalse

Multiple Choice Single AnswerQuestionWhich segment of event management has the potential to gross the largest in India?Correct AnswerLive entertainmentYour AnswerTalent bank

Multiple Choice Multiple AnswerQuestionFew of the management principles given by Henry Fayol are:-Correct AnswerAuthority and responsibility , Division of work , DisciplineYour AnswerDivision of work , Discipline , Authority and responsibility

Match The FollowingQuestionCorrect AnswerYour AnswerManagement requires learningArt requires knowledgeHas no centralized rule-making authorityScience is developedOver a period of timeArt requires knowledgeManagement as a disciplineHas no centralized rule-making authorityThat manages a businessManagement is a multipurpose organThat manages a businessManagement is what management doesManagement is understood by performanceManagement is what management doesOver a period of time

Multiple Choice Single AnswerQuestionTo become a successful consultant, name the skill required :-Correct AnswerNegotiationYour AnswerExperience

Multiple Choice Multiple AnswerQuestionAdvantages of SBU’s are :-Correct AnswerQuick response to environmental changes , Increased focus on products and market , Facilitating development of General ManagersYour Answer

Quick response to environmental changes , Increased focus on products and market , Facilitating development of General Managers

Match The FollowingQuestionCorrect AnswerYour AnswerZurichHero groupHero groupING GroupVyasa BankVyasa BankSTANDARD LIFEHDFCHDFCAMPSanmarSanmar

True/FalseQuestionAccording to Swami Vivekananda people have intuition or sacred power to face difficult task.Correct AnswerTrueYour AnswerTrue

Multiple Choice Multiple AnswerQuestionThe family owned businesses like Tata and Birla, also face major fears like :-Correct AnswerRight successor , Stumbling self-confidence , Lack of professional managementYour AnswerRight successor , Stumbling self-confidence , Lack of professional management

Multiple Choice Multiple AnswerQuestionIn the various versus of Gita, there are many practical messages for which level of people in management?Correct AnswerLeaders , Team leadersYour AnswerLeaders

Multiple Choice Multiple AnswerQuestionThe potential external threats faced by an organization are :-Correct AnswerEntry of low cost foreign players , Adverse demographic changes , Slower market growthYour AnswerEntry of low cost foreign players , Adverse demographic changes , Faster market growth

Multiple Choice Single AnswerQuestion

How many rules govern Indian and Foreign insurance companies?Correct Answer12Your Answer12

Select The BlankQuestionManagement as a discipline is the function of ________.Correct AnswerCreativityYour AnswerCreativity

Multiple Choice Single AnswerQuestionWhat require a high level of optimism and persistence despite rejection?Correct AnswerSelf-MotivationYour AnswerSelf-Motivation

Select The BlankQuestionHenry Fayol was trained as a ________ engineer.Correct AnswerMiningYour AnswerMining

Select The BlankQuestion________ is the result of human limitation to the span of management.Correct AnswerDelegationYour AnswerOrganization

Select The BlankQuestionIn management process, the most misinterpreted word is ________.Correct AnswerOrganizingYour AnswerPlanning

Select The BlankQuestionTo enhance emotional intelligence, ________ must refocus their training to include the limbic system.Correct AnswerOrganisationsYour AnswerOrganisations

True/FalseQuestionTaj Mahal are living symbols of ‘creation and result of management practices’.Correct AnswerTrueYour AnswerFalse

True/FalseQuestionThe strategic factor in social integration is the development and selection of leaders.Correct AnswerTrueYour AnswerTrue

Multiple Choice Single AnswerQuestionWho said, “Management is a multiple organ that manages a business, manages a manager and manages workers and work”?Correct AnswerPeter DruckerYour AnswerPeter Drucker



Select The BlankQuestion________ establishes, cause and effect relationship.Correct AnswerScienceYour AnswerScience

Select The BlankQuestionBusiness ________ is the calculation of probable events to provide against future.Correct AnswerForecasting

Your AnswerControlling

True/FalseQuestionThe technique of control is associated with planning, as a part of scientific management.Correct AnswerTrueYour AnswerTrue

Multiple Choice Multiple AnswerQuestionThe major books on social and political analysis by Peter Drucker are :-Correct AnswerThe future of industrial man , The age of discontinuity , Drucker on AsiaYour AnswerThe future of industrial man , The age of discontinuity , Drucker on Asia

Multiple Choice Multiple AnswerQuestionName the various characteristics of science :-Correct AnswerOrganized knowledge , Cause and effect relationship , Predictive powerYour AnswerOrganized knowledge , Cause and effect relationship , Predictive power

True/FalseQuestionGood motivation lead to low morale. High morale is the manifestation of a weak or defective motivating process.Correct AnswerFalseYour AnswerFalse

True/FalseQuestionManagement exists only at the top levels of the organization.Correct AnswerFalseYour AnswerFalse

Select The BlankQuestionThe ________ principle, which is the inherent process in organization through which authority, the antecedent co-coordinative principle, permeates the entire organized structure.Correct AnswerScalarYour AnswerScalar

Multiple Choice Single AnswerQuestionLearning organizations must cope with challenge and :-Correct AnswerUncertaintyYour AnswerUncertainty

Multiple Choice Single AnswerQuestionHow many event management companies are there in Pune?Correct Answer215Your Answer215


Multiple Choice Multiple AnswerQuestionHuman thoughts are classified as :-Correct AnswerInactive , Active , TransactiveYour AnswerInactive , Active , Transactive

Multiple Choice Single AnswerQuestionWhich of the options mentioned below would be categorized as a Franchisee store?Correct AnswerFootwear storesYour AnswerFootwear stores

Multiple Choice Multiple AnswerQuestionThe process of forecasting is based on :-Correct AnswerFuture trends , Current analysis , Past performanceYour AnswerFuture trends , Current analysis , Production trends forecasts

Multiple Choice Multiple AnswerQuestionThe characteristics of knowledge worker would be :-Correct AnswerEgoistic , Right consciousYour AnswerHumble , Duty conscious , Right conscious

Multiple Choice Multiple AnswerQuestionAny morale improvement programme of management must embrace the following rules :-Correct AnswerEncourage initiative , Respect individual , Be fair and justYour AnswerRespect individual , Be fair and just , Encourage initiative



Multiple Choice Single AnswerQuestionName the specialization where the economists consider necessary for efficiency in the use of labour :-Correct AnswerDivision of workYour AnswerDivision of work

True/FalseQuestionDecreased productivity is a cost of low IQ.Correct AnswerFalseYour AnswerFalse



Multiple Choice Single AnswerQuestionName the department which plays a major role in developing a learning organization :-Correct AnswerMISYour AnswerHRM

Select The BlankQuestionObjectives’ is a wider term and ________ is part and parcel of it.Correct AnswerMissionYour AnswerVision

True/FalseQuestionThe non-executive directors on the board of the company should be 50%.Correct AnswerTrueYour AnswerFalse

Multiple Choice Multiple AnswerQuestionName the flagship companies under the Business family “Munjals” :-Correct AnswerHero Honda , Hero CyclesYour AnswerHero Honda , Hero Cycles

Match The FollowingQuestionCorrect AnswerYour AnswerKnowledge based decision-making.Instead of intuitionInstead of intuitionProfessional managers may have only salary-stakeQuestion of accountability of PerformanceQuestion of accountability of PerformanceManagement can be applied everywhereManagement is universalManagement is universalManagement is dynamicChanges as per timeChanges as per timeManager does not require any specific qualificationAnybody can become a managerAnybody can become a manager

Multiple Choice Single AnswerQuestionWho said, “Management is a multiple organ that manages a business, manages a manager and manages

workers and work”?Correct AnswerPeter DruckerYour AnswerPeter Drucker

Multiple Choice Single AnswerQuestionWho is the ‘founder of Human Relation’?Correct AnswerElton MayoYour AnswerElton Mayo

Multiple Choice Single AnswerQuestionWhat should be included in the new governance charter?Correct AnswerQualified and independent audit committeeYour AnswerRewards for corporate governance

Select The BlankQuestionManagers should be effective ________ so that they may influence the activities of subordinates without dissatisfying them.Correct AnswerLeadersYour AnswerLeaders

True/FalseQuestionPosture’ and Observance’ are not included under the ‘yogic’ exercisesCorrect AnswerFalseYour AnswerFalse

Select The BlankQuestionManagement is a creative and ________ process.Correct AnswerContinuousYour AnswerContinuous

Select The BlankQuestionCharles Babbage built the first prototype of modern ________.Correct AnswerComputersYour AnswerComputers

Multiple Choice Multiple AnswerQuestionThe term ‘span of control’ is also referred to as:-Correct AnswerSpan of management , Span of supervision , Span of authorityYour AnswerSpan of management , Span of supervision , Span of authority

Select The BlankQuestion________ is practiced like all other managerial functions at all levels of management.Correct AnswerAll level exerciseYour AnswerAll level decision making

Multiple Choice Multiple AnswerQuestionEvery person has different ways and means of performing art, similarly, every individual has different styles of management and these are categorized as :-Correct AnswerDemocratic , Autocratic , BeaurocraticYour AnswerDemocratic , Autocratic , Beaurocratic

Multiple Choice Single AnswerQuestionWho is the father of Intelligence Quotient ?Correct AnswerAlfred BennetYour AnswerAlfred Bennet

Match The FollowingQuestionCorrect AnswerYour AnswerManagement requires learningArt requires knowledgeArt requires knowledgeScience is developedOver a period of timeManagement is what management doesManagement as a disciplineHas no centralized rule-making authorityThat manages a businessManagement is a multipurpose organThat manages a businessHas no centralized rule-making authorityManagement is understood by performanceManagement is what management doesOver a period of time

True/FalseQuestion

Parting with authority means parting with friendship.Correct AnswerFalseYour AnswerFalse

True/FalseQuestionIndian companies because of confused status have lacked self-confidence.Correct AnswerTrueYour AnswerTrue

Multiple Choice Multiple AnswerQuestionResearch indicates that the limbic system learns best through :-Correct AnswerMotivation , Extended practice , FeedbackYour AnswerMotivation , Feedback , Response

Multiple Choice Single AnswerQuestionAccording to Abraham Maslow, human needs can be classified into how many types?Correct AnswerFiveYour AnswerFive

Multiple Choice Single AnswerQuestionWhich of the options best describes the employment capacity of the retailing sector? It is the :-Correct AnswerSecond largest employer after agricultureYour AnswerLargest employer of people in the country

Multiple Choice Single AnswerQuestionIn which type of income class, does the insurance sector have to face the challenge of making insurance a buying priority?Correct AnswerLower-middleYour AnswerLower-middle

Select The BlankQuestion________ organizations have systems, mechanisms and processes in place.Correct AnswerLearningYour AnswerModern


Select The BlankQuestionThe Indian consumer was shying away from larger formal stores and supermarket chains because of low/lack of ________.Correct AnswerPer capita incomeYour AnswerPer capita income

True/FalseQuestionFear among managers is not a barrier to delegation of authority.Correct AnswerFalseYour AnswerFalse

True/FalseQuestionFocus on savings and high bargaining interests of the consumer is an obstacle in retail development in India.Correct AnswerTrueYour AnswerTrue

Select The BlankQuestionHenry Fayol finds ________ and responsibility to be related, with the latter arising from the former.Correct AnswerAuthorityYour AnswerAuthority

Multiple Choice Multiple AnswerQuestionThe key management processes in the learning organizations would be :-Correct AnswerCompetitor analysis , Performance measurement , Capability planningYour AnswerCompetitor analysis , Performance measurement , Capability planning

Multiple Choice Multiple AnswerQuestionThe following are the elements of controlCorrect Answer

authority and knowledge , guidance and direction , constraint and restraintYour Answerauthority and knowledge , guidance and direction , constraint and restraint , comparison and correctiveness

Select The BlankQuestionA superior should always establish a ________ control so that his subordinates report to him periodically.Correct AnswerFeedbackYour AnswerFeedback

Multiple Choice Single AnswerQuestionWhich type of strategies do professional managers help organizations in chalking out?Correct AnswercorporateYour Answermulti-disciplinary

True/FalseQuestionDeontological ethics believe that mature persons have inadequate capacity to reason.Correct AnswerFalseYour AnswerTrue


Multiple Choice Multiple AnswerQuestionName the leading ad agencies in India that have a separate event section.Correct AnswerVigennet , Ogilvy , MathersYour AnswerVigennet , Ogilvy , Mathers

Multiple Choice Single AnswerQuestionWhat would be the percentage of equity participation under the rules governing foreign companies?Correct Answer0.26Your Answer0.26

Select The BlankQuestionFrederic W.Taylor’s middle name is ________.Correct AnswerWinslowYour AnswerWinslow


Multiple Choice Multiple AnswerQuestionLimitation of control areCorrect Answerexternal factors , fixing of responsibility , variation and its causesYour Answerexternal factors , internal factors , fixing of responsibility

Multiple Choice Multiple AnswerQuestionThe various tools employed by the companies to improve and sustain employee moraleCorrect Answerbuilding of responsibility , rotation of jobs , job enrichmentYour Answerretention of authority , building of responsibility , rotation of jobs , job enrichment

Multiple Choice Multiple AnswerQuestionInternational consultancy is said to beCorrect AnswerGlamorous , Challenging , TrendyYour AnswerGlamorous , Trendy , Reliant

Select The BlankQuestionMBO was invented by ________.Correct AnswerPeter DruckerYour AnswerPeter Drucker

Match The FollowingQuestionCorrect AnswerYour AnswerPotential external opportunitiesComplacency among rival firms

Complacency among rival firmsBPRBusiness process reengineeringBusiness process reengineeringTQMTotal quality managementTotal quality managementPotential internal strengthsA distinctive competenceA distinctive competence


Multiple Choice Multiple AnswerQuestionSome of the management functions mentioned by Henry Fayol are :Correct AnswerPlanning , Control , Co-ordinationYour AnswerPlanning , Control , Co-ordination

True/FalseQuestionThe unorganized sector is mainly concentrated in metropolitan cities.Correct AnswerFalseYour AnswerFalse

Multiple Choice Single AnswerQuestionSome managements who are very much intimated by consulting firms, what are they likely to looseCorrect AnswerConfidenceYour AnswerConfidence

Select The BlankQuestion________ provide all types of help required to make the business more efficient and profitable.Correct AnswerConsultantsYour AnswerConsultants

True/FalseQuestionDemand forecast is one of the popular forecasts.

Correct AnswerTrueYour AnswerTrue

True/FalseQuestionCommunication is a composite (a) information given and received (b) a listening effort by some of them involved.Correct AnswerFalseYour AnswerTrue

Multiple Choice Multiple AnswerQuestionSome tips for improving written communication would beCorrect AnswerAvoid unnecessary words , Use simple words and phrases , Use short and familiar wordsYour AnswerAvoid unnecessary words , Use simple words and phrases , Use short and familiar words

True/FalseQuestionThe theory of Bureaucracy was first propounded by Henry L.Gantt.Correct AnswerFalseYour AnswerFalse

Multiple Choice Single AnswerQuestionIn which type of income class, does the insurance sector have to face the challenge of making insurance a buying priority?Correct Answerlower-middleYour Answerlower-middle

Multiple Choice Multiple AnswerQuestionThe different kinds of relationships for selecting the span of control would be :Correct AnswerOne to one , Cross relationship , Direct groupYour AnswerOne to one , Cross relationship , Direct group

Multiple Choice Single AnswerQuestionManagement is said to be the combination of three factors, arts, science and the third isCorrect AnswerprofessionYour Answerprofession

Multiple Choice Multiple AnswerQuestionFunctional authority works only when,Correct AnswerAssignment is clarified , The subordinates are allowed to participate , Feedback control is establishedYour AnswerAssignment is clarified , The subordinates are allowed to participate , Feedback control is established

Multiple Choice Single AnswerQuestionThe fundamental objective of corporate governance is essentiallyCorrect Answerenhancement of long term shareholder valueYour Answerprotecting the interest of other shareholders

True/FalseQuestionPolicy is supposed to be immutable, unchanging and eternal.Correct AnswerTrueYour AnswerTrue

Multiple Choice Multiple AnswerQuestionA procedure has the following advantagesCorrect Answerensures uniformity of action , increases co-ordination , provides good standard for the manageYour Answerensures uniformity of action , increases co-ordination , provides good standard for the manage

True/FalseQuestionManagement is always defined as dynamic, universal, ever-changing subject.Correct AnswerTrueYour AnswerTrue

Multiple Choice Multiple AnswerQuestionUnder principle of effective communication what should be fully understood by all concerned.Correct Answertasks , policies , responsibilitiesYour Answertasks , policies , responsibilities

Multiple Choice Single AnswerQuestionOne of the popular forecast isCorrect AnswerDemandYour AnswerDemand

Match The FollowingQuestionCorrect AnswerYour AnswerKautilyaConception of administration and managementPolitical, Social and Economic Management of stateSwami VivekanandaPolitical, Social and Economic Management of stateDivine power to face challengesSamartha RamdasSetting goals and accomplishing it.Conception of administration and managementKing AkbarCreator of social progress and prosperitySetting goals and accomplishing it.

Select The BlankQuestionCostliness of the ________ is the overriding factor determining the extent of decentralization.Correct AnswerDecisionYour AnswerStaffing

Multiple Choice Single AnswerQuestionWhat is essential for the management to get things done in the organization?Correct AnswerDelegationYour AnswerDelegation

True/FalseQuestionIndian companies because of confused status have lacked self-confidence.Correct AnswerTrueYour AnswerTrue

Select The BlankQuestionCharles Babbage built the first prototype of modern ________.Correct AnswerComputersYour AnswerComputers

Select The BlankQuestionConsultants must conduct diagnosis to redefine ________.Correct AnswerProblem

Your AnswerProblem

True/FalseQuestionLower level managers need EQ most.Correct AnswerFalseYour AnswerTrue

Multiple Choice Single AnswerQuestionCompanies seeking to improve have taken a plethora of initiatives such asCorrect AnswerTQMYour AnswerTQM

Multiple Choice Multiple AnswerQuestionSome of the limitations of business planning areCorrect AnswerTime Consuming , Expensive device , Heavy cost of planningYour AnswerTime Consuming , Expensive device , Heavy cost of planning

Select The BlankQuestionEvents are occurrences designed for ________ interests.Correct AnswermarketingYour Answermarketing

Select The BlankQuestionPositive motivation makes people willing to do their work in the best way they can and improve their ________.Correct AnswerperformanceYour Answerproductivity

Multiple Choice Single AnswerQuestionTo which practice is the term “corporate governance” given?Correct AnswerManagementYour AnswerManagement

Select The BlankQuestion

Under the types of motivators, non-financial motivators are encouragement, freedom ________.Correct AnswerrecognitionYour Answerrecognition

Multiple Choice Single AnswerQuestionWhat type of industry is consultingCorrect AnswerKnowledgeYour AnswerSpecialist

Multiple Choice Single AnswerQuestionWhich Indian pharma company has recently started an SBU?Correct AnswerRanbaxyYour AnswerRanbaxy

Select The BlankQuestion________is a tool for corporate governance.Correct AnswercommunicationYour Answercommunication

Multiple Choice Single AnswerQuestionWhat does control maintain between output and effort?Correct AnswerEquilibriumYour AnswerBalance

True/FalseQuestionHorizontal co-ordination takes place sideways.Correct AnswerTrueYour AnswerTrue

Match The FollowingQuestionCorrect AnswerYour AnswerWho is the father of the three-needs theory?McClelland

Who discovered the Expectancy theory?Vroom

What is a basic need?FoodVroomWhat is an esteem need?Self-esteem

Who propounded Theory X?McGregor

Multiple Choice Multiple AnswerQuestionThe non-financial type of motivators would beCorrect Answerencouragement , freedom , recognitionYour Answerencouragement , freedom , recognition

Select The BlankQuestionNew companies feel that________is the most appropriate type of alliance.Correct AnswerJoint-ventureYour AnswerJoint-venture

Multiple Choice Single AnswerQuestionWhat is that the consultant must be able to recognise about the client’s future needs ?Correct AnswerVisionYour AnswerGoal

Select The BlankQuestionLearning organizations are adaptive to their________environmentCorrect AnswerexternalYour Answerexternal

Match The FollowingQuestionCorrect AnswerYour AnswerVipassanaMeditationMeditationVisionaryMissionaryMissionary

Knowledge WorkerWisdom WorkerWisdom WorkerTamasRajasRajasKarmaDestinyDestiny

Select The BlankQuestionEvent ________ has various ________ opportunities.Correct AnswermanagementYour AnswermanagementCorrect AnswerCareerYour AnswerCareer

Multiple Choice Multiple AnswerQuestionSome of the public insurance companies areCorrect AnswerLIC , Oriental Insurance , General InsuranceYour AnswerLIC , General Insurance , Allianz AG

Multiple Choice Multiple AnswerQuestionFedrick Winslow Taylor’s Mechanism of Scientific Management includesCorrect Answerscientific task setting , planning the task , standardization of tools and equipmentsYour Answerscientific task setting , planning the task , standardization of tools and equipments

Select The BlankQuestionUnder the principles of effective delegation, it is said that never delegate and ________.Correct AnswerDisappearYour AnswerDisappear

Select The BlankQuestionThe higher the ________ level of the employee, the lower the ________ satisfaction.Correct AnswereducationalYour AnswereducationalCorrect Answerjob

Your Answerjob

Multiple Choice Single AnswerQuestionWho said, “Management is management of Men, Money, Machinery Materials and Information?”Correct AnswerAnonymousYour AnswerPeter Drucker

Select The BlankQuestion________ is the result of human limitation to the span of management.Correct AnswerDelegationYour AnswerDelegation

Multiple Choice Single AnswerQuestionLearning organizations must possess what type of culture?Correct AnswerLearningYour AnswerLearning

Select The BlankQuestionA ________ faced by the retail business is the ________ aspect.Correct AnswerchallengeYour AnswerchallengeCorrect AnswerculturalYour Answercultural

Multiple Choice Multiple AnswerQuestionThe different A’s of the service sector areCorrect Answeracceptability , awareness , availabilityYour Answeracceptability , awareness , availability

Multiple Choice Multiple AnswerQuestionSome of the external factors that limit control areCorrect Answergovt. policies , market changes , economic changesYour Answergovt. policies , organizational policies , market changes

True/FalseQuestionthe heart of administration is the directing function.Correct AnswerTrueYour AnswerTrue

True/FalseQuestionService denotes physical transfer of goods.Correct AnswerFalseYour AnswerTrue

True/FalseQuestionFor effective control, different departments should have uniform systems of control.Correct AnswerFalseYour AnswerTrue

Multiple Choice Single AnswerQuestionAs organizations increase their products, market diversity etc, for what type of people does the demand increase?Correct AnswerGeneral ManagersYour AnswerGeneral Managers

Multiple Choice Multiple AnswerQuestionThe objective in corporate governance areCorrect Answershareholders value maximization , growth , stabilityYour Answershareholders value maximization , growth , stability

Multiple Choice Single AnswerQuestionName the department which plays a major role in developing a learning organizationCorrect AnswerMISYour AnswerSales

Multiple Choice Multiple AnswerQuestionCommunication barriers in the international environment areCorrect AnswerLoss by transmission , Loss by poor retention , Poor listening

Your AnswerLoss by transmission , Loss by poor retention , Poor listening

Multiple Choice Single AnswerQuestionWhat criterion is that which the SBU must meet which is neither too large nor too small?Correct AnswerProper sizeYour AnswerProper size

Select The BlankQuestionManagement is a creative and________process.Correct AnswercontinuousYour Answercontinuous

Multiple Choice Multiple AnswerQuestionThe old control techniques which were used through years areCorrect Answerunity of policies , break-even analysis , budgetary controlYour Answerunity of policies , break-even analysis , budgetary control

Select The BlankQuestionIndividuals have different ________ of management categories such as democratic, ________, bureaucratic, etc.Correct AnswerstylesYour AnswerstylesCorrect AnswerautocraticYour Answerautocratic

True/FalseQuestionEconomic considerations do not affect the choice of span.Correct AnswerFalseYour AnswerTrue

Multiple Choice Single AnswerQuestionHow many event management companies are there in Pune?Correct Answer215Your Answer215

True/FalseQuestionDeveloping effective control is one of the weaknesses of MBOCorrect AnswerFalseYour AnswerFalse

Multiple Choice Multiple AnswerQuestionThe summary of important trends in retailing areCorrect Answermarket concentration , global players vs. local players , non store retailingYour Answermarket concentration , global players vs. local players , non store retailing

Multiple Choice Single AnswerQuestionWho is the father of Intelligence Quotient ?Correct AnswerAlfred BennetYour AnswerAlfred Bennet

Multiple Choice Multiple AnswerQuestionResearch into the average Indian buying habits have brought about the following factsCorrect Answerthey prefer to pay in cash , they like to touch and feel the merchandise , they want attention to be given to all members of their groupYour Answerthey prefer to pay in cash , they like to touch and feel the merchandise , they want attention to be given to all members of their group

Multiple Choice Single AnswerQuestionWhere is the attack on business families coming fromCorrect AnswerTransnationalsYour AnswerTransnationals

Select The BlankQuestionDirection is a ________ function performed by all the managers at all levels of the organisation.Correct AnswermanagerialYour Answercomplex

Multiple Choice Multiple AnswerQuestionIn the insurance sector the rules governing Indian companies areCorrect Answermin. paid up capital of Rs. 1 billion , domestic player cannot be subsidiary of foreign co. , no dealing in

non-insurance and non-life as single entityYour Answermin. paid up capital of Rs. 1 billion , 26% equity participation , no dealing in non-insurance and non-life as single entity

True/FalseQuestionDevelopment of the retail sector requires a slow change in our mindset.Correct AnswerTrueYour AnswerTrue

True/FalseQuestionSuccession planning is not a function of the Board of Directors.Correct AnswerFalseYour AnswerTrue

True/FalseQuestionIndian business families are still avoiding joint ventures and tie-ups.Correct AnswerFalseYour AnswerTrue

Multiple Choice Multiple AnswerQuestionRetailing categories based on ownership arrangement would beCorrect AnswerSuper Markets , Consumer Durables Stores , Departmental StoresYour AnswerSuper Markets , Departmental Stores , Shopping Malls

Multiple Choice Single AnswerQuestionWhich of the following is a necessary by product of good managerial directing ?Correct AnswerCo-ordinationYour AnswerMonitoring

Multiple Choice Multiple AnswerQuestionFunctional authority works only when,Correct AnswerAssignment is clarified , The subordinates are allowed to participate , Feedback control is establishedYour AnswerAssignment is clarified , The subordinates are allowed to participate , Feedback control is established

Multiple Choice Multiple AnswerQuestionUnethical acts are results of the following factors:Correct Answerunawareness and insensitivity to issues , selfishness , faulty reasoningYour Answerunawareness and insensitivity to issues , selfishness , faulty reasoning

Multiple Choice Multiple AnswerQuestionLimitation of control areCorrect Answerexternal factors , fixing of responsibility , variation and its causesYour Answerexternal factors , fixing of responsibility , variation and its causes

Multiple Choice Single AnswerQuestionName the service which has two prime necessities like co-ordination and infiltration.Correct AnswerStaffYour AnswerStaff

Multiple Choice Single AnswerQuestionHow many forces of competition are there according to Michael E. Porter?Correct AnswerFiveYour AnswerFive

Multiple Choice Multiple AnswerQuestionThe internal environment factors that influence management areCorrect Answerlabour , machines , placeYour Answerlabour , machines , place


Multiple Choice Single AnswerQuestionHow many billion dollars is our Retailing sector estimated to be?Correct Answer$ 180 billion

Your Answer$ 180 billion

True/FalseQuestionMotivation of subordinates to meet the expectations of the manager is a feature of direction.Correct AnswerFalseYour AnswerFalse

Multiple Choice Multiple AnswerQuestionName the tactics used in the intensity of rivalry amongst existing competitors.Correct AnswerPrice competition , Advertising battles , Product introductionYour AnswerSubstitute products , Price competition , Advertising battles

Multiple Choice Single AnswerQuestionWhich concept of ethics tries to explore the traits which help a person to lead a life that is satisfying from an ethical point of view?Correct AnswerEthics of VirtueYour AnswerEthics of Virtue

Multiple Choice Single AnswerQuestionWhat is the challenge insurance will face like any other service sector?Correct AnswerBrandingYour AnswerBranding

True/FalseQuestionVision without mission is incomplete and mission without vision is meaningless.Correct AnswerTrueYour AnswerTrue

Select The BlankQuestionDifferent rates are levied by different states for ________ tax.Correct AnswerentertainmentYour Answerentertainment

True/FalseQuestion

Science is a body of organized knowledgeCorrect AnswerTrueYour AnswerTrue

Multiple Choice Single AnswerQuestionName the group of related businesses that can be taken for the sake of strategic planning, distinct from the rest of the businessesCorrect Answerstrategic business unitsYour Answerstrategic business units

Select The BlankQuestionBrands are associated with lifestyles and people’s________.Correct AnsweraspirationsYour Answeraspirations

Multiple Choice Single AnswerQuestionOrganization is apart of which type of system?Correct AnswerSocialYour AnswerSocial

Select The BlankQuestionAdvantage of delegation of authority results in prompt ________.Correct AnswerDecision-makingYour AnswerDecision-making

Match The FollowingQuestionCorrect AnswerYour AnswerPrinciple of effective delegationTo believe in feedback, interaction and result orientation.To believe in feedback, interaction and result orientation.High degree of delegationThe task is specified to a subordinate and is told to report back with resultsThe task is specified to a subordinate and is told to report back with resultsFunctional authorityThis is clarifying the assignment, which is delegated to a department.This is clarifying the assignment, which is delegated to a department.Need for delegationSuperior needs to concentrate on important and vital issues.Superior needs to concentrate on important and vital issues.

Multiple Choice Multiple AnswerQuestionAdvantages of delegation of authority would be:Correct AnswerPrompt decision making , Opportunity to subordinates to grow and develop , Satisfaction to subordinates in terms of recognitionYour AnswerPrompt decision making , Opportunity to subordinates to grow and develop , Satisfaction to subordinates in terms of recognition

Select The BlankQuestionSpan of control is also referred to as the span of ________.Correct AnswerSupervisionYour AnswerSupervision

Select The BlankQuestionOne of the merits of ________ is that it recognizes importance of various individual needs and motivation, and yields a contingency model.Correct AnswerVroom’s theoryYour AnswerHerzberg’s theory

Multiple Choice Single AnswerQuestionA senior family member and trusted professional manager acts as what to the business families scions trained abroad and then return to take over the business.Correct AnswermentorYour Answermentor

Select The BlankQuestion________means that private and foreign investors can participate in the Indian Insurance Sector.Correct AnswerLiberalizationYour AnswerLiberalization

Select The BlankQuestionChesterd Bernard developed a theory of organization and ________ functions.Correct AnswerExecutiveYour AnswerExecutive

Match The FollowingQuestionCorrect Answer

Your AnswerUnit of commandThis means that employees should receive orders from one superior onlyThis means that employees should receive orders from one superior onlyScalar chainChain of superiors from the highest to the lowest ranksChain of superiors from the highest to the lowest ranksEquityLoyalty, devotion on the part of managers should be there when dealing with subordinatesThis means each group of activities with the same objective must have one head and one planEsprit De CorpsIn union there is strength’In union there is strength’

Multiple Choice Single AnswerQuestionThe main role of management consultant to the organisation is to provideCorrect AnswerRecommendationsYour AnswerInformation

Multiple Choice Multiple AnswerQuestionThe potential external opportunities faced by an organization areCorrect Answeradditional customer groups , faster market groups , falling trade barriersYour Answeradditional customer groups , falling trade barriers

Multiple Choice Multiple AnswerQuestionThe service sector has grown because of reasons mentioned belowCorrect Answertendency of distributing specialized knowledge and technology capital for labour in the manufacturing industry , technology no longer gives a competitive edge to manufacturing activities in the global scenario , as income increases, consumer demands for services increase faster than those for goodsYour Answeras income increases, consumer demands for services increase faster than those for goods , a change in customer demand pattern from traditional to modern, global stds


True/FalseQuestionManagement is the combination of Arts, Science and profession.Correct AnswerTrue

Your AnswerTrue

Select The BlankQuestionActuary is one who specializes in the________of insurance.Correct AnswermathematicsYour Answermathematics

True/FalseQuestionOne of the oldest technique of checking performance is the personal observation.Correct AnswerTrueYour AnswerTrue

True/FalseQuestionDelegation and decentralization are closely related to each other.Correct AnswerTrueYour AnswerTrue

Multiple Choice Multiple AnswerQuestionIn the complex new liberalized economy business families face common problems such asCorrect AnswerUnproductive labour , Falling share value , Transnational attachYour AnswerUnproductive labour , Falling share value , Transnational attach

Multiple Choice Single AnswerQuestionWhat articulates the long-term goals of an enterprise ?Correct AnswerVission StatementYour AnswerVission Statement

Multiple Choice Multiple AnswerQuestionSome of the popular forecasts areCorrect AnswerDemand forecast , Sales forecast , Specific industry forecastYour AnswerDemand forecast , Sales forecast , Specific industry forecast

True/FalseQuestionYou should never measure the process and develop tools that will measure your progress.

Correct AnswerFalseYour AnswerFalse

Select The BlankQuestionMany families were running the business with a law ________ stake of 15% to 20%.Correct AnswerCapitalYour AnswerCapital


True/FalseQuestionDirection initiates at the bottom level in the organisation and follows to top through the hierarchy.Correct AnswerFalseYour AnswerFalse

Select The BlankQuestionHigh morale is likely to be associated with superior motivation and low morale with ________, and a lack of drive.Correct AnswerfrustrationYour Answerstress

Multiple Choice Multiple AnswerQuestionResearch indicates that the limbic system learns best throughCorrect Answermotivation , extended practice , feedbackYour Answermotivation , extended practice , feedback

Multiple Choice Multiple AnswerQuestionAdvantages of learning organizations should beCorrect AnswerFree exchange and flow of information , Commitment to learning, personal development , Climate of openness and trustYour AnswerFree exchange and flow of information , Commitment to learning, personal development , Climate of openness and trust

True/FalseQuestionMorale is the sum total of various physical qualities.Correct AnswerFalseYour AnswerTrue

Multiple Choice Multiple AnswerQuestionThe products that are grouped under SBU share a commonCorrect Answerunderlying technology , market , skillYour Answermarket , skill

Multiple Choice Single AnswerQuestionWhat requires a high level of optimism and persistence despite rejection?Correct AnswerSelf MotivationYour AnswerSelf Motivation

True/FalseQuestionStrong corporate governance is indispensable to resilient and vibrant capital markets.Correct AnswerTrueYour AnswerTrue

Multiple Choice Single AnswerQuestionThe service may or may not be tied to which type of good?Correct AnswerPhysicalYour AnswerIntangible

Select The BlankQuestionOrganization is like an ________ influenced by ________-building process.Correct AnswerindividualYour AnswerimageCorrect AnswerimageYour AnswerSystemic

Select The BlankQuestion50.The last few years have shown a ________ of film ________ shows.

Correct AnsweropportunitiesYour AnswerRecurrenceCorrect AnswercelebrityYour Answercelebrity

Multiple Choice Single AnswerQuestionWhere is the attack on business families coming from?Correct AnswerTransnationalsYour AnswerTransnationals

True/FalseQuestionProduct differentiation is not a barrier to entry.Correct AnswerFalseYour AnswerTrue


Select The BlankQuestionThere has been an increased ________ on ________.Correct AnswerrelianceYour AnswerEmphasisCorrect AnswerconsultantsYour Answerreliance

Multiple Choice Multiple AnswerQuestionThe different A’s of the service sector areCorrect Answeracceptability , awareness , availabilityYour Answeracceptability , awareness , availability

True/FalseQuestion

Management exists only at the top levels of the organization.Correct AnswerFalseYour AnswerFalse

Select The BlankQuestionIn the Needs- satisfaction chain, every ________ is a ________Correct AnswerstepYour AnswerstepCorrect AnswerMotivatorYour AnswerMotivator

Multiple Choice Single AnswerQuestionOrganization is a set-up of what?Correct AnswerRelationshipsYour AnswerRelationships

Match The FollowingQuestionCorrect AnswerYour AnswerProblem PerceptionBounded RationalityWeaknessesBenefitsWeaknessesBounded RationalityTakeoverTurnaroundTurnaroundBudgetsStrategiesRulesPoliciesRulesStrategies

Multiple Choice Multiple AnswerQuestionBusiness families have adapted themselves to the new realities such asCorrect Answercustomer relationship management , reliable after sales service , new product launchYour Answercustomer relationship management , reliable after sales service , new product launch


Multiple Choice Multiple AnswerQuestionThe Indian customers has been shying away from large stores and supermarket chains due toCorrect Answerpoverty and low literacy rates , expensive supply chains , low per capita income , low taxesYour Answerpoverty and low literacy rates , low per capita income

True/FalseQuestionIndia never had its own management practice.Correct AnswerFalseYour AnswerFalse

Multiple Choice Single AnswerQuestionThe need for co-ordination is created when managers do what to specialized activities?Correct AnswerDivideYour AnswerDistribute

Select The BlankQuestionSelf-motivation requires a ________ level of ________.Correct AnswerHighYour AnswerHighCorrect AnsweroptimismYour Answeroptimism

Multiple Choice Multiple AnswerQuestionThe bureaucratic type of leadership is normally criticized forCorrect Answernepotism , delaysYour Answernepotism , autocratic

Multiple Choice Multiple AnswerQuestionThe various problems faced by event management industries are

Correct Answerentertainment tax rates , large no. of permissions required , service taxesYour Answerentertainment tax rates , large no. of permissions required , service taxes

True/FalseQuestionIndian business families have focused more on their areas of core competence.Correct AnswerFalseYour AnswerFalse

Multiple Choice Single AnswerQuestionWho said, “Management is a multiple organ that manages a business, manages a manager and manages workers and work”?Correct AnswerPeter DruckerYour AnswerHarold Konntz

Select The BlankQuestionHenry P. Towne outlined the Importance of ________ as a ________Correct AnswermanagementYour AnswermanagementCorrect AnswerscienceYour Answerscience

Multiple Choice Multiple AnswerQuestionComponents of planning would includeCorrect Answerobjectives , budgets , proceduresYour Answerobjectives , procedures , people

Multiple Choice Single AnswerQuestionManagement is not just aCorrect AnswerProcessYour AnswerProcess

Multiple Choice Single AnswerQuestionAccording to Sehznick, “ the major task of a leader is not only to make a policy, but to build it into organization’s what?”Correct Answer

Corporate CultureYour AnswerCorporate Culture

True/FalseQuestionDirection is also done by top and middle level managers.Correct AnswerTrueYour AnswerTrue

Multiple Choice Single AnswerQuestionWhat does the insurance company compensate, when an event insured against occurs?Correct AnswerLossesYour AnswerLosses

Multiple Choice Single AnswerQuestionWho is the Father of Competitive Strategy?Correct AnswerMichael E. PorterYour AnswerPeter F. Drucker

True/FalseQuestionGreater co-ordination is not needed in sequential rather than pooled interdependence.Correct AnswerFalseYour AnswerFalse

Select The BlankQuestion________ is telling ________ what to do.Correct AnswerDirectionYour AnswerDirectionCorrect AnswerpeopleYour AnswerSubordinates

Match The FollowingQuestionCorrect AnswerYour AnswerThe process of control is completeonly when corrective action is taken.via information collected.

Control highlights omissions if any.And makes it possible to take Corrective measures.And makes it possible to take Corrective measures.Control is related to the future.though it lives in the present.of the nature of corrective action to be taken.Changes can be anticipatedvia information collected.though it lives in the present.Control gives the correct pictureof the nature of corrective action to be taken.only when corrective action is taken.

True/FalseQuestionOrganisational morale is basically the individual mental condition.Correct AnswerFalseYour AnswerFalse


Select The BlankQuestion________ is a systematic and knowledge of ________ and living.Correct AnswerVedantaYour AnswerVedantaCorrect AnswerLifeYour AnswerLife

Multiple Choice Single AnswerQuestionWho propounded theory X and theory Y?Correct AnswerMcGregorYour AnswerHenry Fayol

Multiple Choice Multiple AnswerQuestionService sector has expanded relentlessly in the past decade due to related events in the 1990’sCorrect Answerexplosion of information tech. , slow growth of manufacturing industry , virtual stagnation in agriculture

Your Answerexplosion of information tech. , slow growth of manufacturing industry , virtual stagnation in agriculture

Multiple Choice Single AnswerQuestionOne of the internal environment factors that influences management isCorrect AnswerPlaceYour AnswerLocation

Select The BlankQuestionActuary ________ and deciding of a specific ________ is the biggest problem.Correct AnswerscienceYour AnswerpremiumCorrect AnswerpremiumYour AnswerCompensation

True/FalseQuestionIf you want it done right, do it yourself, is a fallacyCorrect AnswerTrueYour AnswerFalse

Select The BlankQuestionSelf-________ matters a lot to ________Correct AnswerregulationYour AnswerregulationCorrect AnswerLeadersYour AnswerLeaders

Multiple Choice Multiple AnswerQuestionSome of the major strategies adopted by business families for their survival and growth areCorrect Answerappointment of professional mangers , joint ventures and tie-ups , technology up gradationYour Answerappointment of professional mangers , technology up gradation

Multiple Choice Single AnswerQuestionOne of the external environment factors that influences Management isCorrect Answer

LegalYour AnswerSkills

Multiple Choice Single AnswerQuestionFor most hi-tech service industries, the two ingredients are:Correct AnswerOnly a and cYour AnswerOnly a and c

Multiple Choice Single AnswerQuestionWritten communication is aCorrect AnswerNon-Direct CommunicationYour AnswerNon-Direct Communication

Multiple Choice Single AnswerQuestionThe most effective way of communicationCorrect AnswerWrittenYour AnswerVerbal

Multiple Choice Single AnswerQuestionIt can be used as legal record which may be used in the court of lawCorrect AnswerWritten communicationYour AnswerWritten communication

Multiple Choice Single AnswerQuestionBarrier for written communication can beCorrect AnswerLanguageYour AnswerLanguage

Multiple Choice Single AnswerQuestionThese are permanent records for businessCorrect AnswerBusiness lettersYour AnswerBusiness letters

Match The FollowingQuestion

Correct AnswerYour AnswerWritten CommunicationNon- Direct communicationNon- Direct communicationBusiness letterlegal evidencelegal evidenceOutward NumberFurther referenceFurther referenceInward addressReceivers addressReceivers addressHead AddressSenders AddressSenders Address

Multiple Choice Multiple AnswerQuestionEssentials of a good plan areCorrect Answermust be continuous , should be time bound , must motivate peopleYour Answermust be continuous , should be time bound , must motivate people


Match The FollowingQuestionCorrect AnswerYour AnswerOrganizing…Process…ManagementPhilosophy…Management…SpanException…Principle…. DegreeControl…Span…ProcessDelegation…. Degree…Principle

Multiple Choice Single AnswerQuestionThe extent of decentralization depends of which factor ?Correct AnswerCostlinessYour AnswerCostliness

True/FalseQuestionDelegation and decentralization are closely relatedCorrect AnswerTrueYour AnswerTrue

Multiple Choice Single AnswerQuestionWho said, direction is telling people what to do?Correct AnswerDaleYour AnswerDale

Multiple Choice Single AnswerQuestionWhat is essential for an order is to be carried out effectively?Correct AnswerAcceptanceYour AnswerAcceptance

Multiple Choice Single AnswerQuestionDirection helps integrate whose efforts?Correct AnswerIndividualYour AnswerIndividual

True/FalseQuestionNecessary rigidity is required in the control design.Correct AnswerFalseYour AnswerFalse

Multiple Choice Multiple AnswerQuestionSome of the important techniques of coordination areCorrect Answerhierarchy , effective communication , indoctrinationYour Answerhierarchy , effective communication , indoctrination

True/FalseQuestionOne needs to se e the big picture.Correct AnswerTrueYour AnswerTrue

True/FalseQuestionThe 3-needs theory is about motivators in an organization.Correct AnswerTrueYour AnswerTrue

True/FalseQuestionService sector has expanded because of explosion in information technology.Correct AnswerTrueYour AnswerTrue

Multiple Choice Multiple AnswerQuestionFranchisee stores can be further categorized intoCorrect Answerapparel stores , jewellery stores , footwear storesYour Answerapparel stores , jewellery stores , footwear stores

Multiple Choice Single AnswerQuestionWhat is event management?Correct AnswerInteractive advertisingYour AnswerInteractive advertising

Multiple Choice Single AnswerQuestionWhat is the core of corporate governance?Correct AnswerTrustYour AnswerTrust

True/FalseQuestionThere are five channels through which corporate governance may bear.Correct AnswerTrueYour AnswerTrue

Multiple Choice Multiple AnswerQuestionKey ethical principles include the followingCorrect Answerfulfilling commitments , caring and compassion , being accountable for decisionYour Answerfulfilling commitments , caring and compassion , being accountable for decision

Multiple Choice Multiple AnswerQuestionUnethical acts are results of the following factorsCorrect Answerunawareness and insensitivity to issue , faulty reasoning , selfishnessYour Answerunawareness and insensitivity to issue , faulty reasoning , selfishness

True/FalseQuestionAn SBU is a relatively independent business unit.Correct AnswerTrueYour AnswerTrue

Multiple Choice Single AnswerQuestionLearning organizations must develop a capacity for fast-paced innovation and learn to love what?Correct AnswerChangeYour AnswerChange

Multiple Choice Multiple AnswerQuestionThe different disciplines mentioned in the fifth discipline fieldbook by Peter Sange areCorrect Answerpersonal mastery , mental models , shared visionYour Answerpersonal mastery , mental models , shared vision

Multiple Choice Single AnswerQuestionWho mentioned that everyone has a divine power to face the challenges?Correct AnswerVivekanandaYour AnswerVivekananda

Multiple Choice Multiple AnswerQuestionHuman beings are classified under different mental conditions such asCorrect Answerrestless equilibrium , imperfect equilibrium , perfect equilibriumYour Answerrestless equilibrium , imperfect equilibrium , perfect equilibrium

Multiple Choice Single AnswerQuestionSuccessful consultants should promote their consultancy through what?Correct AnswerNetworkYour AnswerNetwork

True/FalseQuestionDecentralization would not be preferred in large-sized units.Correct AnswerFalseYour AnswerFalse

Select The BlankQuestionPlanning ________ risk factors and ________ wasteCorrect AnsweranticipatesYour AnsweranticipatesCorrect AnswereliminatesYour Answereliminates

Select The BlankQuestionThe need for co-ordination is felt to ________ the ________ of an organizationCorrect AnswerintegrateYour AnswerintegrateCorrect AnsweractivitiesYour Answeractivities

Select The BlankQuestion________ motivating, supervising, directing, guiding of employees, are ________ of control.Correct AnswerLeadingYour AnswerLeadingCorrect AnswerelementsYour Answerelements

Select The BlankQuestion________ maintains the ________ between ends and means, outputs and efforts.

Correct AnswerControlYour AnswerControlCorrect AnswerEquilibriumYour AnswerEquilibrium

Select The BlankQuestion________ leader believes in helping, ________, protecting, and keeping followers happy?Correct AnswerPaternalisticYour AnswerPaternalisticCorrect AnswerguidingYour Answerguiding

Select The BlankQuestionTheory X assumes People must be ________ or controlled to do work to achieve ________Correct AnswercoercedYour AnswercoercedCorrect AnswerobjectivesYour Answerobjectives

Select The BlankQuestionMorale generally ________ to esprit de ________.Correct AnswerrefersYour AnswerrefersCorrect AnswercorpsYour Answercorps

Select The BlankQuestion________ services comprise of social and personal services and ________.Correct AnswerConsumerYour AnswerConsumerCorrect Answerhotels

Your Answerhotels

Select The BlankQuestionIndian ________ must keep in mind that Indians enjoy ________ for options.Correct AnswerretailersYour AnswerretailersCorrect AnswerscoutingYour Answerscouting

Select The BlankQuestionAn objective of corporate governance is ________ of ________ value.Correct AnswerenhancementYour AnswerenhancementCorrect AnswershareholderYour Answershareholder

Select The BlankQuestion________ is ________ management doesCorrect AnswermanagementYour AnswerOrganizationCorrect AnswerwhatYour Answerwhat

Multiple Choice Single AnswerQuestionCorporate governance may bear on performance through which of the following?Correct AnswerAll of theseYour AnswerAll of these

Multiple Choice Multiple AnswerQuestionThe tools and techniques used in the learning organizations areCorrect Answercreativity, brainstorming , observing outcomes , reframing knowledgeYour Answercreativity, brainstorming , observing outcomes , reframing knowledge

Multiple Choice Multiple AnswerQuestionCollective learning requires skills for sharing information and knowledge, the key skills mentioned areCorrect Answerlistening and observing , holistic perspective , coping with challenge and uncertaintyYour Answerknowledgeable colleagues , listening and observing , holistic perspective , coping with challenge and uncertainty

Multiple Choice Single AnswerQuestionThe Indian customer likes to be served:Correct AnswerAll of theseYour AnswerAll of these

Multiple Choice Single AnswerQuestionThe best leader is someone who is?Correct AnswerCoolYour AnswerCool

Multiple Choice Single AnswerQuestionLife Insurance Corporation was nationalized in 1956 by merging how many private insurance companies?Correct Answer245Your Answer245

Select The BlankQuestion________ offer a definite ________ to the planning process.Correct AnswerRulesYour AnswerRulesCorrect AnswerdirectionYour Answerdirection

True/FalseQuestionTo avoid order and clarity there should be unity of command.Correct AnswerFalseYour AnswerTrue

Multiple Choice Multiple AnswerQuestion

The different leadership styles areCorrect AnswerAutocratic , democratic , laissez – faireYour AnswerAutocratic , benevolent , democratic , laissez – faire

Select The BlankQuestionCompanies seeking to improve have taken a plethora of initiatives such as ________ and ________Correct AnswerTQMYour AnswerTQMCorrect AnswerBPRYour AnswerBPR

Multiple Choice Single AnswerQuestionWhat has led to the stumbling of Indian companies?Correct AnswerSelf-confidenceYour AnswerSelf-confidence

Select The BlankQuestion________ divide work into specialized ________.Correct AnswerManagersYour AnswerManagersCorrect AnswerfunctionsYour Answerfunctions

Multiple Choice Multiple AnswerQuestionThe internal environment factors that influence management areCorrect Answerlabour , machines , placeYour Answerlabour , machines

Multiple Choice Single AnswerQuestionCo-ordination must be visualized from which stage of planning and policymaking?Correct AnswerEarlyYour AnswerEarly

True/FalseQuestionManagement consultants do not assist implementation.Correct AnswerFalseYour AnswerFalse

Select The BlankQuestion________ management includes ________ of tools and equipments.Correct AnswerScientificYour AnswerScientificCorrect AnswerStandardizationYour AnswerStandardization

Select The BlankQuestionA ________ faced by the retail business is the ________ aspect.Correct AnswerchallengeYour AnswerchallengeCorrect AnswerculturalYour Answercultural

Select The BlankQuestion________ should ________ its resources in key areasCorrect AnswerSBUYour AnswerSBUCorrect AnswerManageYour AnswerManage

True/FalseQuestionFrederick W. Taylor was born before Henry FayolCorrect AnswerFalseYour AnswerFalse

Multiple Choice Single AnswerQuestionWho said, “Management is the creation and maintenance of internal environment in an enterprise, where

individuals working in groups can perform efficiently and effectively towards the attainment of grCorrect AnswerKoontz & O ‘DonellYour AnswerKoontz & O ‘Donell

Multiple Choice Single AnswerQuestionWithout an efficient what can, direction not be fully effective?Correct AnswerControlYour AnswerControl

Multiple Choice Multiple AnswerQuestionVarious areas of operations in Event Management areCorrect Answercelebrity mangement , high profile weddings, birthday parties , concertsYour Answercelebrity mangement , high profile weddings, birthday parties , Talent search , concerts

Multiple Choice Multiple AnswerQuestionA responsible leader does not limitCorrect Answerdiscussions , development of alternatives , interactionsYour Answerdiscussions , development of alternatives , interactions

Multiple Choice Single AnswerQuestionAchieving one’s potential is what type of need?Correct AnswerSelf-actualizationYour AnswerSelf-actualization

Select The BlankQuestion________ involves the setting of ________ which will have to prevail in the OrganizationCorrect AnswerObjectivesYour AnswerPoliciesCorrect AnswerstandardsYour Answerstandards

Multiple Choice Single AnswerQuestionWho said, “Management is a multiple organ that manages a business, manages a manager and manages workers and work”?Correct Answer

Peter DruckerYour AnswerPeter Drucker

Multiple Choice Single AnswerQuestionWhat is the meaning of no physical transfer of goods in Service?Correct AnswerIntangibilityYour AnswerIntangibility

Match The FollowingQuestionCorrect AnswerYour AnswerWhose success story has taught us a lesson?JapanJapanWhich King insisted upon setting the goals?AkbarAkbarWho mentioned that everybody has a divine power to face challenges?VivekanandaVivekanandaWho was the mentor of Chandragupta Maurya?KautilyaKautilyaWho popularize Transcendental Meditation?MaharishiMaharishi

True/FalseQuestionDirection should not be a very continuous activity.Correct AnswerFalseYour AnswerFalse

True/FalseQuestionDelegation of authority does not allow subordinate to developCorrect AnswerFalseYour AnswerFalse


Multiple Choice Single AnswerQuestionWho is called “the Father of Modern Management Theory”?Correct AnswerHenry FayolYour AnswerHenry Fayol

Multiple Choice Single AnswerQuestionDirection helps facilitate what in the organization?Correct AnswerChangeYour AnswerChange

Select The BlankQuestion________ corporate governance is ________ to resilient and vibrant capital markets.Correct AnswerStrongYour AnswerStrongCorrect AnswerindispensableYour Answerindispensable

Match The FollowingQuestionCorrect AnswerYour AnswerEQ refers to the qualitiesThat mark the people who excel in real life.That mark the people who excel in real life.Science is proving that EQ more than IQUnderpins many of the best decisions.Underpins many of the best decisions.Emotional distress shrinks working memoryAnd so diminishes the ability to think clearly.And so diminishes the ability to think clearly.self-motivation requires a high level of optimismAnd persistence despite rejection.And persistence despite rejection.Empathy involves reading unstated emotional cuesBeing able to sense what others are feelingBeing able to sense what others are feeling

Multiple Choice Multiple AnswerQuestionDue to liberalization the changes that has taken place can be summarized asCorrect Answercompetition , pressure on prices , market revolutionYour Answercompetition , pressure on prices , market revolution

Select The BlankQuestionCorporate governance should aim at better ________, ________ and accountability.Correct AnswertransparencyYour AnswertransparencyCorrect AnswerethicsYour Answerethics

True/FalseQuestionEconomic considerations do not affect the choice of span.Correct AnswerFalseYour AnswerFalse

Select The BlankQuestion________ can be viewed as an extension of ________.Correct AnswerDecentralizationYour AnswerDecentralizationCorrect AnswerdelegationYour Answerdelegation

Select The BlankQuestion________ can defined as the ________ of what is good and right for business.Correct AnswerBusiness EthicsYour AnswerBusiness EthicsCorrect AnswerstudyYour Answerstudy

Multiple Choice Single AnswerQuestionWhere is the attack on business families coming from?Correct AnswerTransnationalsYour AnswerTransnationals

Multiple Choice Multiple AnswerQuestionThe old control techniques which were used through years are

Correct Answerunity of policies , break-even analysis , budgetary controlYour Answerunity of policies , break-even analysis , budgetary control

Multiple Choice Multiple AnswerQuestionSteps that a whistle blower should take into considerationCorrect Answerstick to facts , consult lawyer , determine the type of wrongYour Answerstick to facts , consult lawyer , determine the type of wrong

Multiple Choice Multiple AnswerQuestionBudgetary control involves budgets such asCorrect Answersales , production , cashYour Answersales , production , cash

True/FalseQuestionEvent management is a modern activity.Correct AnswerTrueYour AnswerTrue

Multiple Choice Multiple AnswerQuestionWhich among the following are barriers to communication?Correct AnswerNoise, time and distance , Semantic barriers , Wrong MediumYour AnswerNoise, time and distance , Semantic barriers , Wrong Medium

Multiple Choice Single AnswerQuestionWhat is concerned for the good and right for the society?Correct AnswerEthicsYour AnswerEthics

Multiple Choice Multiple AnswerQuestionThe important characteristics of direction areCorrect Answerhelps utilize capabilities , initiates action , irreplaceable taskYour Answerhelps utilize capabilities , initiates action , irreplaceable task

Multiple Choice Multiple AnswerQuestionPrinciples of effective communication would beCorrect Answerclear in use of language , attentive listening , use of right mediumYour Answerclear in use of language , attentive listening , use of right medium

True/FalseQuestionThe objective of paternalistic leadership to help, guide, protect followers.Correct AnswerTrueYour AnswerTrue

Multiple Choice Multiple AnswerQuestionThe channels through which corporate governance may bear on performance areCorrect Answermanagerial incentives , disciplining , corporate restructuringYour Answermanagerial incentives , disciplining , corporate restructuring



Multiple Choice Multiple AnswerQuestionThe features of art is as followsCorrect Answerskill , knowledge , creativityYour Answerskill , knowledge , creativity

Multiple Choice Multiple AnswerQuestionScience as a discipline has the following featuresCorrect Answerbody of organized knowledge , establishes cause and effect relationshipYour Answerbody of organized knowledge , establishes cause and effect relationship

True/FalseQuestionManagement is conditionalCorrect AnswerFalseYour AnswerTrue

True/FalseQuestionScience is a body of organized knowledge.Correct AnswerTrueYour AnswerTrue

Multiple Choice Single AnswerQuestionWho formulated the l4 Principles of Management?Correct AnswerHenry FayolYour AnswerHenry Fayol

Multiple Choice Multiple AnswerQuestionSome of the popular forecasts areCorrect Answerdemand forecast , sales forecastYour Answerdemand forecast , sales forecast


True/FalseQuestionDrucker emphasized an MBO philosophy for self-helpCorrect AnswerFalseYour AnswerTrue

Match The FollowingQuestionCorrect AnswerYour AnswerControlStandardDesign

MeasurementPerformancePerformanceMotivatingEmployeesEmployeesDeviationsActionStandardFlexibleDesignAction

Multiple Choice Single AnswerQuestionWhat does control set up for the organization?Correct AnswerStandardsYour AnswerStandards

True/FalseQuestionNecessary rigidity is required in the control design.Correct AnswerFalseYour AnswerTrue

True/FalseQuestionControl has to be flexible.Correct AnswerTrueYour AnswerTrue

True/FalseQuestionControl helps management in knowing which department needs less attention.Correct AnswerFalseYour AnswerFalse

Multiple Choice Single AnswerQuestionBy creating independent units what can be done to the need for coordination?Correct AnswerReducedYour AnswerReduced

Multiple Choice Single AnswerQuestion

What does coordination do to corporate and individual goals?Correct AnswerHarmonizesYour AnswerHarmonizes

True/FalseQuestionUnder planning targets of each department need not be compared with targets of all other departments.Correct AnswerFalseYour AnswerTrue

Multiple Choice Multiple AnswerQuestionThe different leadership styles areCorrect AnswerAutocratic , democratic , laissez – faireYour AnswerAutocratic , democratic , laissez – faire

Multiple Choice Multiple AnswerQuestionSome of the traits of leaderships are as followsCorrect Answeremotional stability , communication skill , knowledge of human relationsYour Answeremotional stability , communication skill , knowledge of human relations

Multiple Choice Multiple AnswerQuestionUnder hard boiled type of autocratic leadership, the employees tend to becomeCorrect Answerqresentful , uarrelsomeYour Answerqresentful , uarrelsome

Multiple Choice Single AnswerQuestionWhich need includes the basic human needs of food, clothing and shelter?Correct AnswerPhysiological needsYour AnswerSocial affiliation need

Multiple Choice Multiple AnswerQuestionSome of the general motivators areCorrect Answerjob security , freedom at workplace , interesting workYour Answerjob security , freedom at workplace , interesting work

Multiple Choice Single AnswerQuestionMany organizational problems have their root cause in what?Correct AnswerMisunderstandingsYour AnswerMisunderstandings

Multiple Choice Multiple AnswerQuestionThe different types of psychological barriers to communication will beCorrect Answerego , status consciousness , closed mindYour Answerego , status consciousness , closed mind

Multiple Choice Multiple AnswerQuestionThe functional management challenges in service sector areCorrect Answerhuman resource , marketing and advertising , finance and taxationYour Answerhuman resource , marketing and advertising , finance and taxation

Multiple Choice Single AnswerQuestionWhat proportion is the organized sector of the retail market?Correct Answer2 %Your Answer2 %

True/FalseQuestionMass activities have started in modern times .Correct AnswerFalseYour AnswerTrue

Multiple Choice Single AnswerQuestionCorporate Governance is the term given to which practices?Correct AnswerManagementYour AnswerManagement

True/FalseQuestionThere are three central ideas associated with consequentialism.Correct AnswerFalseYour AnswerFalse

Multiple Choice Single AnswerQuestionWhat is an independent business with a coherent set of products, strategies, and objectives, calledCorrect AnswerStrategic Business UnitYour AnswerStrategic Business Unit

True/FalseQuestionEQ was first brought to attention by Benott Simon .Correct AnswerFalseYour AnswerFalse

Match The FollowingQuestionCorrect AnswerYour AnswerTatasIndian HotelsBPLNambiarsBPLBombay DyeingNulsi WadiaBombay DyeingIndian HotelsAzeem PremjiWiproWiproSinghaniasRaymondsRaymonds

Multiple Choice Single AnswerQuestionWhat is the role of management consultants?Correct AnswerAll of theseYour AnswerOnly a and b

Select The BlankQuestion________ is a scientific process of looking ________, which is based on past performanceCorrect AnswerForecastingYour AnswerForecastingCorrect AnswerforwardYour Answerforward

Select The BlankQuestion________ is crucial to an organisaton’s ________.Correct AnswerDirectingYour AnswerDirectingCorrect AnswersuccessYour Answersuccess

Select The BlankQuestionControl through the ________ information will enable proper ________ of plans.Correct AnswerfeedbackYour AnswerfeedbackCorrect AnswerimplementationYour Answerimplementation

Select The BlankQuestionTheory Y assumes that people will exercise self-________ and control towards achieving ________ they are committed to.Correct AnswerdirectionYour AnswerdirectionCorrect AnswerobjectivesYour Answerobjectives

Select The BlankQuestionThe higher the ________ level of the employee, the lower the ________ satisfaction.Correct AnswereducationalYour AnswereducationalCorrect AnswerjobYour Answerjob

Select The BlankQuestion________ is concerned with what is Good and right for ________.Correct AnswerEthicsYour Answer

EthicsCorrect AnswersocietyYour Answersociety

Select The BlankQuestionMake sure to follow the proper ________ in reporting the ________.Correct AnswerGuidelinesYour AnswerGuidelinesCorrect AnswerwrongdoingYour Answerwrongdoing

Select The BlankQuestionAn ________ is a Group of related ________Correct AnswerSBUYour AnswerSBUCorrect AnswerbusinessesYour Answerbusinesses

Select The BlankQuestionEmotional ________ is the Realization to ________.Correct AnswerintelligenceYour AnswerintelligenceCorrect AnswersenseYour AnswerPurpose

Multiple Choice Multiple AnswerQuestionThe aspects of corporate governance areCorrect Answerattracting public attention , indispensable , trustYour Answerattracting public attention , indispensable

Select The BlankQuestionWith ________ and government regulations, moving ahead requires ________ like Joint VenturesCorrect Answerglobalization

Your AnswerglobalizationCorrect AnswerstrategiesYour Answerstrategies

Select The BlankQuestionOrganizations where people continually expand their ________ to create results are called ________Correct AnswercapacityYour AnswercapacityCorrect AnswerLearning organizationsYour AnswerProgressive organization

Multiple Choice Single AnswerQuestionWhich among the following are the functions of board of directors?Correct AnswerAll of the aboveYour AnswerAll of the above

Multiple Choice Single AnswerQuestionWhose behavior does control guide and integrate?Correct AnswerEmployeesYour AnswerEmployees

Multiple Choice Multiple AnswerQuestionScience as a discipline has the following featuresCorrect Answerbody of organized knowledge , establishes cause and effect relationshipYour Answerbody of organized knowledge , establishes cause and effect relationship

Multiple Choice Multiple AnswerQuestionThe activities of the communicator while communicating a message will includeCorrect Answerideation , encoding , transmissionYour Answerideation , encoding , response , transmission

True/FalseQuestionManagement is conditionalCorrect Answer

FalseYour AnswerTrue

Multiple Choice Single AnswerQuestionWhat is the keynote of Indian thought?Correct AnswerBalanceYour AnswerBalance

Multiple Choice Single AnswerQuestionOne of the popular forecasts is?Correct AnswerDemandYour AnswerDemand

Multiple Choice Multiple AnswerQuestionFew of the ethical concepts are stated as underCorrect Answerethical subjectivism , ethical relativismYour Answerethical subjectivism , ethical relativism

Multiple Choice Multiple AnswerQuestionIt is agreed that control is vital to an organization due to the following reasonsCorrect Answerpositive impact , detection of weaknesses , proper implementation of plansYour Answerpositive impact , detection of weaknesses , proper implementation of plans

Multiple Choice Multiple AnswerQuestionThe aspects of corporate governance areCorrect Answerattracting public attention , indispensable , trustYour Answerattracting public attention , indispensable

Multiple Choice Multiple AnswerQuestionTo be called an SBU, a business unit must meet specific criteriaCorrect Answerhave definable group of competitors , have its own mission , prepare its own integrated plansYour Answerhave definable group of competitors , have its own mission , prepare its own integrated plans


________ can be viewed as an extension of ________.Correct AnswerDecentralizationYour AnswerdelegationCorrect AnswerdelegationYour AnswerDecentralization

Multiple Choice Multiple AnswerQuestionInternal coordination will be coordination betweenCorrect Answerbranch offices , workers and managers , coordination with employees of same dept.Your Answerbranch offices , workers and managers , coordination with employees of same dept.

Match The FollowingQuestionCorrect AnswerYour AnswerChallenge faced by the retail businessLooking beyond priceLooking beyond priceBrands are no longer productsThey are associated with life styles and people’s aspirationsThey are associated with life styles and people’s aspirationsObstacle to retail development in IndiaExpensive supply chainsExpensive supply chainsA favorable factor which will help the further development of retail sector in IndiaAwareness being created by satellite TV channels about global products.Awareness being created by satellite TV channels about global products.An average Indian buying habitPrefer to pay in cashPrefer to pay in cash

Multiple Choice Multiple AnswerQuestionIn the insurance sector the rules governing the foreign companiesCorrect Answer26% equity participation , can affect only special resolutions , cannot appoint majority directors on the co. boardYour Answer26% equity participation , can affect only special resolutions , cannot appoint majority directors on the co. board

Match The FollowingQuestionCorrect AnswerYour AnswerSniffingFlavorFlavor

De mergerDownsizingDownsizingConsultantsAdvisorsAdvisorsMergersAcquisitionsAcquisitionsTrendyGlamorousGlamorous

Select The BlankQuestionA consultant should have ________ of travel ________ the globe.Correct AnswertenacityYour AnswertenacityCorrect AnsweracrossYour Answeracross

Select The BlankQuestion________ the insurance ________ and forecasting Insurable population is must.Correct AnswerPlanningYour AnswerPlanningCorrect AnswerproductYour Answerproduct

Select The BlankQuestion________ is a ________ processCorrect AnswerManagementYour AnswerManagementCorrect AnswercontinuousYour Answercontinuous

Multiple Choice Single AnswerQuestionWhat is the fundamental tool employed by managers in directing their subordinates ?Correct AnswerOrder

Your AnswerOrder

True/FalseQuestionMBO method has been evolved by Peter Drucker (1955).Correct AnswerTrueYour AnswerTrue

True/FalseQuestionControl techniques affect the degree of decentralization.Correct AnswerTrueYour AnswerTrue

Select The BlankQuestionThe term ________ refers to a specific administrative directive prescribing the sequential manner in which a repetitive activity is to be initiated and completed in a goal – oriented manner.Correct AnswerprocedureYour Answerprocedure

Multiple Choice Single AnswerQuestionWhose feelings and difficulties should the manager know for direction to become effective ?Correct AnswerSubordinatesYour AnswerSubordinates

True/FalseQuestionIn delegation a superior transfer some duties and responsibilities to his subordinates.Correct AnswerFalseYour AnswerFalse

Multiple Choice Single AnswerQuestionUnder the disadvantages of strategic business units what is that which is difficult to maintain in its uniformity?Correct AnswerCorporate imageYour AnswerCorporate image

Select The BlankQuestionA superior should always establish a ________ control so that his subordinates report to him periodically.Correct AnswerFeedbackYour AnswerFeedback

Multiple Choice Multiple AnswerQuestionPrinciples of effective delegation are:Correct AnswerTrain the subordinates , Reward delegation , Appropriate reporting systemYour AnswerTrain the subordinates , Reward delegation , Appropriate reporting system

Multiple Choice Single AnswerQuestionWhat did chanakya write ?Correct AnswerArthashastraYour AnswerArthashastra

Multiple Choice Multiple AnswerQuestionUnethical acts are results of the following factors:Correct Answerunawareness and insensitivity to issues , selfishness , faulty reasoningYour Answerunawareness and insensitivity to issues , selfishness , faulty reasoning

Multiple Choice Single AnswerQuestionHow many forces of competition are there according to Michael E. Porter?Correct AnswerFiveYour AnswerFive

Select The BlankQuestionTo solve the HR issues, one of the remedy is to emphasis on overall ________ development through training and exposure.Correct AnswerPersonalityYour AnswerProfessional

Select The BlankQuestionProducer services are trade,________communication and financial services.Correct Answertransport

Your Answertransport

Multiple Choice Multiple AnswerQuestionThe various tools for corporate governance areCorrect Answeraudit , professionalism , proper functioning of the boardYour Answeraudit , professionalism , proper functioning of the board

True/FalseQuestionEconomic consideration do not affect the choice of span.Correct AnswerFalseYour AnswerFalse

Multiple Choice Single AnswerQuestionTo become a successful consultant, name the skill requiredCorrect AnswernegotiationYour Answernegotiation

Select The BlankQuestion________ says you are the product of your past and you are bound by past activities.Correct AnswerLaw of destinyYour AnswerLaw of Karma

Select The BlankQuestionTo establish contact with the creator ________ helps us to transfer our minds and reach at the goal.Correct AnswerYogic processes, social norms and valuesYour AnswerYogic processes, social norms and values

Multiple Choice Single AnswerQuestionSome managements who are very much intimated by consulting firms, what are they likely to looseCorrect AnswerConfidenceYour AnswerConfidence

True/FalseQuestionLearning from mistakes is often more powerful than learning from success.

Correct AnswerTrueYour AnswerTrue

Multiple Choice Multiple AnswerQuestionThe defination of decision involves following characteristicsCorrect AnswerInvolves Rationality , Involves Commitment , Involves Mental ProcessYour AnswerInvolves Rationality , Involves Commitment , Involves Mental Process


Multiple Choice Multiple AnswerQuestionThe old control techniques which were used through years areCorrect AnswerUnity of policies , break-even analysis , budgetary controlYour AnswerUnity of policies , current date analysis , break-even analysis

Multiple Choice Single AnswerQuestionName the need under the level of hierarchy which has the highest potency and a person who lacks basic necessities of life will primarily be motivated by such needsCorrect AnswerphysiologicalYour Answerphysiological

Select The BlankQuestion________ is effective only in big organizations.Correct AnswerDecentralizationYour AnswerDecentralization

Multiple Choice Multiple AnswerQuestionBudgetary control involves budgets such asCorrect Answersales , production , cashYour Answersales , production , cash

Select The BlankQuestionThe concept of corporate governance has been attracting________in India.Correct Answerpublic attentionYour Answerpublic attention

Select The BlankQuestionThe retailing sector in India has been quite________.Correct Answerstaid and boringYour Answerstaid and boring

Multiple Choice Single AnswerQuestionName one of the disadvantages of strategic business unitsCorrect AnswerDistortion of informationYour AnswerDistortion of information


Select The BlankQuestionMaharishi Institute of Management has ________ centres in India and abroad.Correct Answer18Your Answer20

Multiple Choice Multiple AnswerQuestionUnder McKinsey’s 7 S model, the soft S’s are:Correct AnswerStyle , Staff , SkillsYour AnswerStyle , Staff , Skills

Multiple Choice Multiple AnswerQuestionThe factors measuring the morale of the workers and ascertain whether it is increasing or diminishing can be listed asCorrect AnswerAbsenteeism , No. of accidents , Grievances

Your AnswerAbsenteeism , No. of accidents , Grievances

Multiple Choice Single AnswerQuestionThe Indian retail sector is behind Taiwan although its retail industry is estimated to be around $40 billion only, this is because of itsCorrect Answer81% penetrationYour Answer81% penetration

True/FalseQuestionManagement is the combination of Arts, Science and profession.Correct AnswerTrueYour AnswerTrue

True/FalseQuestion‘Span of control’ is also referred to as span of management.Correct AnswerTrueYour AnswerTrue

Match The FollowingQuestionCorrect AnswerYour AnswerKnowledge based decision-making.Instead of intuitionInstead of intuitionProfessional managers may have only salary-stakeQuestion of accountability of PerformanceQuestion of accountability of PerformanceManagement can be applied everywhereManagement is universalManagement is universalManagement is dynamicChanges as per timeChanges as per timeManager does not require any specific qualificationAnybody can become a managerAnybody can become a manager

Multiple Choice Multiple AnswerQuestionThe general management challenges faced by the service sector areCorrect AnswerCommunicating the concept , Differentiating factors , Revenue modelYour AnswerCommunicating the concept , Differentiating factors , Revenue model

Multiple Choice Single AnswerQuestionOne of the internal environment factors that influences management isCorrect AnswerPlaceYour AnswerLocation

Select The BlankQuestion________ provide all types of help required to make the business more efficient and profitable.Correct AnswerConsultantsYour AnswerConsultants

Multiple Choice Multiple AnswerQuestionThe key management processes in the learning organizations would beCorrect Answercompetitor analysis , performance measurement , capability planningYour Answercompetitor analysis , performance measurement , capability planning

Multiple Choice Single AnswerQuestionManagement is said to be the combination of three factors, arts, science and the third isCorrect AnswerprofessionYour Answerprofession

True/FalseQuestionTaj Mahal are living symbols of ‘creation and result of management practices’.Correct AnswerTrueYour AnswerTrue

True/FalseQuestionFinancial institutions should maintain a close relationship to seek a seat on the board.Correct AnswerFalseYour AnswerFalse

True/FalseQuestionEthics of statute tries to explore the traits which help the person to lead a life that is satisfying from an ethical point of view.Correct AnswerFalse

Your AnswerTrue

Match The FollowingQuestionCorrect AnswerYour AnswerPhilosophy of scientific managementDevelopment of each man to his capacity and abilityDevelopment of each man to his capacity and abilitySix industrial activitiesTechnical, commercial, financial, accounting, security managementTechnical, commercial, financial, accounting, security managementFive management functionsPlanning, organizing, commanding, co-ordination, controlPlanning, organizing, commanding, co-ordination, controlFour supervisors at implementation departmentGang boss, speed boss, repair boss, inspectorGang boss, speed boss, repair boss, inspector

Multiple Choice Single AnswerQuestionOne of the causes of low morale would beCorrect AnswerNo delegation of authorityYour AnswerNo delegation of authority

Multiple Choice Single AnswerQuestionA business unit must meet specific criteria, if it wants to be called an SBU. These areCorrect AnswerDefinable group of competitorsYour AnswerDefinable group of competitors

Multiple Choice Multiple AnswerQuestionAn SBU is an independent business with a coherent set ofCorrect Answerproducts , competitors , objectivesYour Answerproducts , competitors , objectives

Select The BlankQuestionIn management process, the most misinterpreted word is ________.Correct AnswerOrganizingYour AnswerOrganizing

True/FalseQuestionManagement is that important process which continues till the objectives set by the administrator are

actually achieved.Correct AnswerTrueYour AnswerFalse

Multiple Choice Multiple AnswerQuestionName the flagship companies under the Business family “Munjals”Correct AnswerHero Honda , Hero CyclesYour AnswerHero Honda , Hero Cycles

Multiple Choice Multiple AnswerQuestionThe old control techniques which were used through years areCorrect AnswerUnity of policies , break-even analysis , budgetary controlYour AnswerUnity of policies , break-even analysis , budgetary control

Multiple Choice Single AnswerQuestionName the technique which is said to be a ploy or a future course of action.Correct AnswerStrategyYour AnswerStrategy

Multiple Choice Multiple AnswerQuestionThe main strategies adopted by business families for growth areCorrect AnswerRaising their capital , Appoint professional manager , Technology upgradationYour AnswerRaising their capital , Appoint professional manager , Technology upgradation

Multiple Choice Single AnswerQuestionManagement is purposeful and what?Correct AnswerGoal orientedYour AnswerGoal oriented

Multiple Choice Multiple AnswerQuestionSelect the guidelines for effective decision making.Correct AnswerAdopt a diagnostic approach to decision making , Involve subordinates in decision making process , Evaluate the resultsYour AnswerAdopt a diagnostic approach to decision making , Involve subordinates in decision making process , Evaluate the results

Select The BlankQuestion________is at the core of corporate governance.Correct AnswertrustYour Answerplanning

Match The FollowingQuestionCorrect AnswerYour AnswerEmpathyIt is a component of leadership due to the rapid pace of globalisationIt is a component of leadership due to the rapid pace of globalisationSocial effectivenessThis component allows you to settle disputes amicablyThis component allows you to settle disputes amicablyAlfred BennetHe is the father of intelligence quotientHe is the father of intelligence quotientDaniel GolemanHe is an American Behavioural ScientistHe is an American Behavioural Scientist

Multiple Choice Single AnswerQuestionAudit is an effective tool of corporate governance and can act/enableCorrect Answerself-regulationYour Answerself-regulation

Multiple Choice Single AnswerQuestionWhich among the following is an event management company?Correct AnswerPlanet EYour AnswerPlanet E


Multiple Choice Single AnswerQuestionSome managements who are very much intimated by consulting firms, what are they likely to looseCorrect AnswerConfidence

Your AnswerConfidence

Multiple Choice Single AnswerQuestionManagement exists at which levels of the organization?Correct AnswerAllYour AnswerAll

Multiple Choice Single AnswerQuestionProfession requires definite period of what?Correct AnswerLearningYour AnswerLearning

Multiple Choice Single AnswerQuestionMotivating a worker is to create a need and what else on the part of a worker to better his present performance.Correct AnswerDesireYour AnswerDesire

Multiple Choice Single AnswerQuestionScience is a body of which type of Knowledge?Correct AnswerOrganizedYour AnswerOrganized


Multiple Choice Multiple AnswerQuestionManagement is multidisciplinary, it includes knowledge/ information fromCorrect Answereconomics , maths , psychologyYour Answereconomics , maths , psychology


The process of control is complete only when the organisation take ________ action.Correct AnswercorrectiveYour Answercorrective

Multiple Choice Multiple AnswerQuestionEmpathy is particularly important today as a component of leadership for the followingCorrect Answerrapid pace of globalisation , increasing use of teams , growing need to retain talentYour Answerrapid pace of globalisation , increasing use of teams , growing need to retain talent

True/FalseQuestionThe purpose of control is not to appraise current and completed action but to provide a basis for regulating future activities.Correct AnswerFalseYour AnswerTrue

Select The BlankQuestionBusiness ethics can be defined as the study of what is________for the business.Correct Answergood and rightYour Answerprofitable

Select The BlankQuestionTo solve the HR issues, one of the remedy is to emphasis on overall ________ development through training and exposure.Correct AnswerPersonalityYour AnswerPersonality

Multiple Choice Single AnswerQuestionCorporatization of the service sector is essentiallyCorrect Answerprofessionally managed servicesYour Answerprofessionally managed services

Select The BlankQuestionWith liberalization markets are undergoing fundamental changes including ________ and pressure on prices.Correct Answercompetition

Your Answersales

Multiple Choice Single AnswerQuestionOne of the external factors that influence management isCorrect AnswerLegalYour AnswerLegal

Select The BlankQuestionManagement as a discipline is the function of________.Correct AnswercreativityYour Answerscience

Multiple Choice Single AnswerQuestionManagement is not just aCorrect AnswerProcessYour AnswerPerformance

True/FalseQuestionDecreased productivity is a cost of low IQ.Correct AnswerFalseYour AnswerFalse

Select The BlankQuestionA rule governing Indian companies states that policy holder’s funds must be________only in India.Correct AnswerinvestedYour Answerinvested

True/FalseQuestionThe financial structure is not one of the five channels of corporate governance.Correct AnswerFalseYour AnswerFalse

Match The FollowingQuestionCorrect Answer

Your AnswerGoalsIt is a dream with a deadline and articulates the long-term goals of the enterprise.More specific, financial, non-financial issues reached with a stretch.MBOMore specific, financial, non-financial issues reached with a stretch.The philosophy that emphasizes self-control and self directionMissionThe philosophy that emphasizes self-control and self directionThe basically indicate the purpose of businessVisionThe basically indicate the purpose of businessIt is a dream with a deadline and articulates the long-term goals of the enterprise.

Select The BlankQuestionA set of actions that you start with and must maintain is also called as ________.Correct AnswerStrategyYour AnswerStrategy

Select The BlankQuestionBeing more attuned to the feelings of those you work with is a benefit of ________.Correct AnswerEmotional QuotientYour AnswerEmotional Quotient

True/FalseQuestionThe 7 S Framework first appeared in ‘The Art of Japanese management’ by Richard Pascale and Anthony Athos in 1981.Correct AnswerTrueYour AnswerTrue

Multiple Choice Single AnswerQuestionWhat does decoding mean ?Correct AnswerMessage interpretationYour AnswerMessage interpretation

Multiple Choice Multiple AnswerQuestionSome tips for improving written communication would beCorrect AnswerAvoid unnecessary words , Use simple words and phrases , Use short and familiar wordsYour AnswerAvoid unnecessary words , Use simple words and phrases

Multiple Choice Multiple AnswerQuestionTypes of degree of delegations are:Correct AnswerLow degree , Moderate degree , High degreeYour AnswerLow degree , Moderate degree , High degree

True/FalseQuestionUnder pre-requisites of planning performance budgeting is meaningful without control.Correct AnswerFalseYour AnswerTrue

Multiple Choice Single AnswerQuestionIn addition to Place, Labor and Money which other internal environment Factor influences Management?Correct AnswerMachinesYour AnswerMachines

Multiple Choice Multiple AnswerQuestionThe products that are grouped under strategic business units share common factors, likeCorrect Answerunderlying technology , the market , the skillYour Answerunderlying technology , the market , the skill

Multiple Choice Single AnswerQuestion Profession requires definite period of what?Correct Answer LearningYour Answer Learning

Multiple Choice Multiple AnswerQuestion Features of Management are as followsCorrect Answer goal oriented , universal , continuous processYour Answer goal oriented , universal , continuous process

Multiple Choice Multiple AnswerQuestion Management is multidisciplinary, it includes knowledge/ information fromCorrect Answer economics , maths , psychologyYour Answer economics , maths , psychology

Multiple Choice Multiple AnswerQuestion The features of art is as followsCorrect Answer skill , knowledge , creativityYour Answer skill , knowledge , creativity

Match The FollowingQuestion Correct Answer Your Answer

Art Skill SkillCode of Conduct Profession ProfessionPredictive Power Science ScienceManagement Creative CreativeProfessional Manager Dynamic Dynamic

Match The FollowingQuestion Correct Answer Your AnswerSocial Science Management ClimaticGlobal Climatic KnowledgeManagement is Way of life DirectingOrganizing Directing Way of lifeScience Knowledge Management

Multiple Choice Single AnswerQuestion Who built the first practical mechanical calculator and predicted the specialization of mental work; suggested profit sharing?Correct Answer Charles BabbageYour Answer Charles Babbage

Multiple Choice Single AnswerQuestion Who is called “the Father of Modern Management Theory”?Correct Answer Henry FayolYour Answer Henry Fayol

Multiple Choice Multiple AnswerQuestion Fedrick Winslow Taylor’s Philosophy of Scientific Management areCorrect Answer cooperation , maximum outputYour Answer cooperation , individualism , maximum output

True/FalseQuestion There are four hard ‘ S’s in the 7 S Model.Correct Answer FalseYour Answer False

Multiple Choice Multiple AnswerQuestion Limitations of planning will beCorrect Answer depends on internal variables , depends on reliability of informationYour Answer depends on internal variables , eliminates risk , depends on reliability of information

True/FalseQuestion Danger of inflexibility is another weakness of MBO.Correct Answer TrueYour Answer True

Multiple Choice Multiple AnswerQuestion Characteristic of formal organizationCorrect Answer arbitrary structure , determined objectives and policies , well defined rules and regulationsYour Answer arbitrary structure , determined objectives and policies , well defined rules and regulations

Multiple Choice Multiple AnswerQuestion Characteristics of informal organizationCorrect Answer spontaneous development , informal authorityYour Answer spontaneous development , informal authority

True/FalseQuestion Delegation and decentralization are closely relatedCorrect Answer TrueYour Answer True

Multiple Choice Single AnswerQuestion What constitutes the life-spark of an enterprise?Correct Answer DirectingYour Answer Directing

Multiple Choice Multiple AnswerQuestion The new techniques of control which has emerged areCorrect Answer management audit , Critical path method , Programme evaluation and review techniqueYour Answer management audit , Critical path method , Programme evaluation and review technique

Multiple Choice Multiple AnswerQuestion Some of the external factors that limit control areCorrect Answer govt. policies , market changes , economic changesYour Answer govt. policies , market changes , economic changes

True/FalseQuestion Direction includes issuing orders.Correct Answer TrueYour Answer True

Multiple Choice Multiple AnswerQuestion Different types of coordination areCorrect Answer internal coordination , external coordination , vertical coordinationYour Answer internal coordination , external coordination , vertical coordination

Multiple Choice Multiple AnswerQuestion External coordination will beCorrect Answer coordination with customers , coordination with government , coordination with suppliersYour Answer coordination with customers , coordination with government , coordination with suppliers

True/FalseQuestion Without co-ordination individuals and organizations would begin perusal of their own specialized interests.Correct Answer TrueYour Answer True

Multiple Choice Multiple AnswerQuestion The various tools employed by the companies to improve and sustain employee moraleCorrect Answer building responsibility , rotation of jobs , job enrichmentYour Answer building responsibility , rotation of jobs , job enrichment

Multiple Choice Single AnswerQuestion What hampers organizational communication?Correct Answer BarriersYour Answer Barriers

True/FalseQuestion Using the right medium is a barrier to communication.

Correct Answer FalseYour Answer False

True/FalseQuestion Lack of communication leads to loss of trust and confidence.Correct Answer TrueYour Answer True

Multiple Choice Single AnswerQuestion Which among the following is a event management company?Correct Answer Planet EYour Answer Planet E

Multiple Choice Single AnswerQuestion Which segment of event management has the potential to gross largest in India?Correct Answer Live EntertainmentYour Answer Live Entertainment

Multiple Choice Multiple AnswerQuestion Some of the leading companies in the event management sector areCorrect Answer Balaji Alliance Ltd. , Cine Yug , Midas EventsYour Answer Balaji Alliance Ltd. , Cine Yug , Midas Events

Multiple Choice Single AnswerQuestion How many channels are there through which corporate governance may bear on performance?Correct Answer FiveYour Answer Five

Multiple Choice Multiple AnswerQuestion The functions of the board of directors areCorrect Answer succession planning , establishing performance standards , determination of board policiesYour Answer succession planning , establishing performance standards , determination of board policies

Multiple Choice Single AnswerQuestion Which Indian Pharma Company has recently started an SBU?Correct Answer RanbaxyYour Answer Ranbaxy

Multiple Choice Single AnswerQuestion What is lacking in Indian business companies management?Correct Answer ProfessionalismYour Answer Professionalism

Multiple Choice Single AnswerQuestion What type of planning Indian business families are doing?Correct Answer SuccessionYour Answer Succession

Select The BlankQuestion It’s a ________ degree of delegation in which a ________ states a task to subordinate.Correct Answer moderateYour Answer moderate

Correct Answer superiorYour Answer superior

Select The BlankQuestion A ________ should always be clear about what is to be ________ to subordinates.Correct Answer superiorYour Answer superiorCorrect Answer delegatedYour Answer delegated

Select The BlankQuestion ________ can be viewed as an extension of ________.Correct Answer DecentralizationYour Answer DecentralizationCorrect Answer delegationYour Answer delegation

Select The BlankQuestion For an organization to function effectively certain ________ and objectives must be ________ set.Correct Answer goalsYour Answer goalsCorrect Answer clearlyYour Answer clearly

Select The BlankQuestion ________ is but a follow –up to the other functions of ________.Correct Answer ControlYour Answer ControlCorrect Answer managementYour Answer management

Select The BlankQuestion Organizational morale is basically a ________ condition of groups and ________.Correct Answer mentalYour Answer mentalCorrect Answer individualsYour Answer individuals

Select The BlankQuestion Actuary ________ and deciding of a specific ________ is the biggest problem.Correct Answer scienceYour Answer scienceCorrect Answer premiumYour Answer premium

Select The BlankQuestion ________ is concerned with what is Good and right for ________.Correct Answer EthicsYour Answer EthicsCorrect Answer societyYour Answer society

Select The BlankQuestion ________ has difficulty in maintaining a ________ corporate imageCorrect Answer SBUYour Answer SBUCorrect Answer UniformYour Answer Uniform

True/FalseQuestion Standard Batteries is a flagship company of the Thapar group.Correct Answer FalseYour Answer False

Multiple Choice Single AnswerQuestion Learning organizations must cope with challenge and what else?Correct Answer UncertaintyYour Answer Uncertainty

Multiple Choice Multiple AnswerQuestion What are some of the challenges faced by retail sector?Correct Answer Looking beyond price , The people factor , The technological edgeYour Answer Looking beyond price , The people factor , The technological edge

Multiple Choice Single AnswerQuestion Services cannot be stalked and delivered on the spot. This means services are:Correct Answer Non InventoriableYour Answer Non Inventoriable

True/FalseQuestion Economic consideration do not affect the choice of span.Correct Answer FalseYour Answer False

Select The BlankQuestion Necessity of control in business organization arises due to number of factors, one of which is ________ of organizations themselves.Correct Answer ComplexityYour Answer Improper action

Multiple Choice Single AnswerQuestion Who mentioned that everyone has a divine power to face the challenges?Correct Answer VivekanandaYour Answer Vivekananda

True/FalseQuestion Henry Fayol’s contribution is classified into ten industrial and management principles.Correct Answer FalseYour Answer False

Multiple Choice Single AnswerQuestion What is it that in communication should not be done in vacuum, instead other people should be consulted?Correct Answer PlanningYour Answer Planning

Multiple Choice Multiple AnswerQuestion Key ethical principles include the following:-Correct Answer Caring and compassion , Being fair and open minded , Fulfilling commitmentsYour Answer Caring and compassion , Being fair and open minded , Fulfilling commitments

Multiple Choice Multiple AnswerQuestion Name the factors determining decentralization of authority :-Correct Answer Size of the organization , Uniformity of policy , History of the enterpriseYour Answer Size of the organization , Uniformity of policy , History of the enterprise

Multiple Choice Multiple AnswerQuestion Under principle of effective communication what should be fully understood by all concerned?Correct Answer Tasks , Policies , ResponsibilitiesYour Answer Tasks , Policies , Responsibilities

Multiple Choice Single AnswerQuestion A practical method with a goal to purify mind and eliminate tensions is known as :-Correct Answer VipassanaYour Answer Vipassana


Knowledge based decision-making. Instead of intuition Instead of intuition

Professional managers may have only salary-stake Question of accountability of Performance Question of accountability of Performance

Management can be applied everywhere Management is universal Management is universal

Management is dynamic Changes as per time Changes as per time

Manager does not require any specific qualification Anybody can become a manager Anybody can become a manager

Multiple Choice Single AnswerQuestion Communication forms the link between every individual and between one group and the other groups. What are the main facts which flow through individuals at various levels?Correct Answer Concepts, opinionsYour Answer Concepts, co-ordination

True/FalseQuestion The theory of Bureaucracy was first propounded by Henry L.Gantt.Correct Answer FalseYour Answer False

Multiple Choice Multiple AnswerQuestion The characteristics of professional managers are :-Correct Answer Focus , Objectivity , CreativityYour Answer Focus , Control , Creativity

Select The BlankQuestion ________ provide all types of help required to make the business more efficient and profitable.

Correct Answer ConsultantsYour Answer Consultants

Multiple Choice Single AnswerQuestion One of the external environment factors that influences Management isCorrect Answer LegalYour Answer Legal

Multiple Choice Multiple AnswerQuestion Components of planning would include :-Correct Answer Objectives , Budgets , ProceduresYour Answer Objectives , Budgets , Procedures

Select The BlankQuestion New companies feel that ________ is the most appropriate type of alliance.Correct Answer Joint-ventureYour Answer Joint-venture

Select The BlankQuestion Services need efficient ________, transport roads and power just as much as industry and agriculture.Correct Answer TelecomYour Answer Manpower

Multiple Choice Multiple AnswerQuestion Some of the famous philosophies given by our legends to smoother the pressures of managers are :-Correct Answer Vipassana , Meditation , YogaYour Answer Vipassana , Meditation , Yoga

Select The BlankQuestion The scope for retailing in India is great as it is dominated by the ________.Correct Answer Unorganized sectorYour Answer Unorganized sector

Select The BlankQuestion Planning depends on authenticity and ________ of information.Correct Answer ReliabilityYour Answer Reliability


Management is the combination of what ? Arts, Science and Profession Arts, Science and Profession

What is Koontz & O’Donell’s definition of management ? Management is the creation and maintenance of internal environment in an organization Management is the creation and maintenance of internal environment in an organization

What is Peter Drucker’s definition of management? Management is a multi-purpose Organ that manages a business Management is a multi-purpose Organ that manages a business

One of the features of management is Management is purposeful and Goal-oriented Management is purposeful and Goal-oriented

Management is influenced by which external Environmental factors By political, legal, social, cultural factors By political, legal, social, cultural factors

True/FalseQuestion Policy is supposed to be immutable, unchanging and eternal.Correct Answer TrueYour Answer False

True/FalseQuestion Motivation of subordinates to meet the expectations of the manager is a feature of direction.Correct Answer FalseYour Answer False

Select The BlankQuestion ________ degree of delegation is that in which a superior states a particular task to his subordinates and tells them to investigate on that task and report back.Correct Answer LowYour Answer Low

Multiple Choice Single AnswerQuestion What type of industry is consulting?Correct Answer KnowledgeYour Answer Service

Select The BlankQuestion The concept of corporate governance has been attracting ________ in India.Correct Answer Public attentionYour Answer Public attention

Select The BlankQuestion The ________ appeared in the book, In search of Excellence.Correct Answer 7 S modelYour Answer 7 S model

Multiple Choice Single AnswerQuestion Planning on what is said as good as no planningCorrect Answer PaperYour Answer Paper

Multiple Choice Single AnswerQuestion Which among the following is a component of planning?Correct Answer RulesYour Answer Discussions

Multiple Choice Single AnswerQuestion What is the meaning of no physical transferability of services?Correct Answer IntangibilityYour Answer Intangibility

True/FalseQuestion Management consultants do not assist implementation.Correct Answer FalseYour Answer False

Multiple Choice Multiple AnswerQuestion The lack of communication leads to :-Correct Answer Information gap , Disintegration , Deviation from performanceYour Answer Information gap , Disintegration , Deviation from performance

Multiple Choice Single AnswerQuestion Which is the most appropriate type of alliance which the new companies often overestimate?Correct Answer Joint-ventureYour Answer Joint-venture

Multiple Choice Multiple AnswerQuestion The different kinds of relationships for selecting the span of control would be :-Correct Answer One to one , Cross relationship , Direct groupYour Answer One to one , Cross relationship , Direct group

Multiple Choice Single AnswerQuestion Which famous management consultancy first adopted the 7 S model?Correct Answer McKinsey & Co.Your Answer McKinsey & Co.

True/FalseQuestion Planning can eliminate risk, but can not minimize it.Correct Answer FalseYour Answer False

Multiple Choice Single AnswerQuestion Communication is a two way process, it starts with :-Correct Answer CommunicatorYour Answer Communicator

Select The BlankQuestion Under the types of motivators, non-financial motivators are encouragement, freedom ________.Correct Answer RecognitionYour Answer Recognition

True/FalseQuestion Financial institutions should maintain a close relationship to seek a seat on the board.Correct Answer FalseYour Answer False

True/FalseQuestion Wrong medium of communication is a physical barrier.Correct Answer FalseYour Answer True

True/FalseQuestion Successful consultants must be foreign culture savvy.Correct Answer TrueYour Answer True

Multiple Choice Multiple AnswerQuestion Under mechanism of scientific management, scientific task setting includes :-Correct Answer Time study , Motion study , Method studyYour Answer Time study , Motion study , Method study

Multiple Choice Single AnswerQuestion One of the internal environment factors that influences management isCorrect Answer PlaceYour Answer Place

Select The BlankQuestion The purpose of life is to raise from ________ to rajasCorrect Answer TamasYour Answer Tamas

Multiple Choice Multiple AnswerQuestion Certain important motivational techniques are :-Correct Answer Monetary incentives , Job-based techniques , MBO techniquesYour Answer Security technique , Monetary incentives , Job-based techniques

Multiple Choice Single AnswerQuestion What does an SBU do to unrelated products and businesses?Correct Answer It dissolves themYour Answer It separates them

Multiple Choice Multiple AnswerQuestion The summary of important trends in retailing isCorrect Answer efficiency and focus , non store retailing , global players vs local playersYour Answer non store retailing , global players vs local players , efficiency and focus


EQ The qualities that mark the people who excel in real life The qualities that mark the people who excel in real life

Self-Motivation It requires a high level of optimism and persistence despite rejection It requires a high level of optimism and persistence despite rejection

Cost It signifies increased employees turnover It signifies increased employees turnover

Benefit Differentiating between positive and destructive emotions Differentiating between positive and destructive emotions

Multiple Choice Multiple AnswerQuestion Name the leading ad agencies in India that have a separate event section.Correct Answer Vigennet , Ogilvy , MathersYour Answer Vigennet , Ogilvy , Mathers

Multiple Choice Single AnswerQuestion Management isCorrect Answer CreativeYour Answer Creative

True/FalseQuestion Henry Fayol was born in England.Correct Answer FalseYour Answer False

Multiple Choice Single AnswerQuestion The service sector is the most diverse sector in the economy and one of the oldest professions present today areCorrect Answer Indian administrative servicesYour Answer Indian administrative services

True/FalseQuestion Insider trading issue is an important aspect of corporate governance.Correct Answer TrueYour Answer True

True/FalseQuestion Economic consideration do not affect the choice of span.Correct Answer FalseYour Answer False

Multiple Choice Multiple AnswerQuestion Name the following topics that gives an idea about the concept of organizing.Correct Answer Decentralization , Staffing process , Span of managementYour Answer Decentralization , Staffing process , Span of management

True/FalseQuestion Span of management is normally related to organization structure.Correct Answer TrueYour Answer True

Multiple Choice Single AnswerQuestion Where is the attack on business families coming fromCorrect Answer TransnationalsYour Answer Transnationals

Select The BlankQuestion ________ activities include co-ordination and control.Correct Answer ManagerialYour Answer Managerial

Multiple Choice Single AnswerQuestion Who emphasized that king, as a head of the state has to be virtuous and self disciplinedCorrect Answer SukrayacharyaYour Answer Sukrayacharya

Multiple Choice Single AnswerQuestion “The structure of consumer demand in India is like an iceberg”. What is the rationale behind this statement?Correct Answer we see only parts of ready potential on the surfaceYour Answer we see only parts of ready potential on the surface

True/FalseQuestion Samartha Ramdas contributed to the conception of administration and management

Correct Answer TrueYour Answer True

True/FalseQuestion Taj Mahal are living symbols of ‘creation and result of management practices’.Correct Answer TrueYour Answer True

Multiple Choice Single AnswerQuestion Who said, “Management is management of Men, Money, Machinery Materials and Information?”Correct Answer AnonymousYour Answer Anonymous

Multiple Choice Single AnswerQuestion Management is the combination of Arts, Science andCorrect Answer ProfessionYour Answer Profession

Multiple Choice Single AnswerQuestion Who said, “Management is the creation and maintenance of internal environment in an enterprise, where individuals working in groups can perform efficiently and effectively towards the attainment of grCorrect Answer Koontz & O ‘DonellYour Answer Koontz & O ‘Donell

Multiple Choice Single AnswerQuestion How many central ideas are associated with consequentialism?Correct Answer TwoYour Answer Two

True/FalseQuestion Vision without mission is incomplete and mission without vision is meaningless.Correct Answer TrueYour Answer True

Multiple Choice Single AnswerQuestion Who said, “Management is a multiple organ that manages a business, manages a manager and manages workers and work”?Correct Answer Peter DruckerYour Answer Peter Drucker

Select The BlankQuestion Control, like other elements of management process has to be ________ and not an emergency operationCorrect Answer continuousYour Answer continuous

Select The BlankQuestion The concept of value and the concept of maximization of value are related to________concept of Ethics.Correct Answer ConsequentialismYour Answer Consequentialism

Select The BlankQuestion Advantage of delegation of authority results in prompt ________.Correct Answer Decision-makingYour Answer Decision-making

Multiple Choice Single AnswerQuestion In addition to Place, Labor and Money which other internal environment Factor influences Management?Correct Answer MachinesYour Answer Machines

Multiple Choice Single AnswerQuestion Management isCorrect Answer MultidisciplinaryYour Answer Multidisciplinary

Select The BlankQuestion ________ thinks that all knowledge is not subjective and he is self-conceit to possess it.Correct Answer Knowledge workerYour Answer Knowledge worker

Select The BlankQuestion Events are occurrences designed for ________ interests.Correct Answer marketingYour Answer marketing

True/FalseQuestion Delegation has basically five degrees – zero, low, moderate, high and fifth degree.Correct Answer TrueYour Answer True

Select The BlankQuestion Business ethics can be defined as the study of what is________for the business.Correct Answer good and rightYour Answer good and right

Select The BlankQuestion The retailing sector in India has been quite________.Correct Answer staid and boringYour Answer staid and boring

Multiple Choice Single AnswerQuestion Management is said to be the combination of three factors, arts, science and the third isCorrect Answer professionYour Answer profession


Unit of command This means that employees should receive orders from one superior only This means that employees should receive orders from one superior only

Scalar chain Chain of superiors from the highest to the lowest ranks Chain of superiors from the highest to the lowest ranks

Equity Loyalty, devotion on the part of managers should be there when dealing with subordinates Loyalty, devotion on the part of managers should be there when dealing with subordinates

Esprit De Corps In union there is strength’ In union there is strength’

Multiple Choice Single AnswerQuestion Which concept of ethics tries to explore the traits which help a person to lead a life that is satisfying from an ethical point of view?Correct Answer Ethics of VirtueYour Answer Ethics of Virtue

Select The BlankQuestion In management process, the most misinterpreted word is ________.Correct Answer OrganizingYour Answer Organizing

Multiple Choice Single AnswerQuestion What does Maslow propound about the five needs ?Correct Answer HierarchyYour Answer Hierarchy

Multiple Choice Single AnswerQuestion Which ethical concept argues/emphasizes that all mature persons have adequate capacity to reason and that ethical rules can be desired from such reasons?Correct Answer Deontological EthicsYour Answer Deontological Ethics

Multiple Choice Single AnswerQuestion What is the challenge insurance will face like any other service sector?Correct Answer BrandingYour Answer Branding

Multiple Choice Multiple AnswerQuestion The steps included in the process of MBO areCorrect Answer Preliminary setting of goals at the top , Clarification of organisational goals , Recycling of objectivesYour Answer Preliminary setting of goals at the top , Clarification of organisational goals , Recycling of objectives

Multiple Choice Single AnswerQuestion What require a high level of optimism and persistence despite rejectionCorrect Answer Self-MotivationYour Answer Self-Motivation


Multiple Choice Multiple AnswerQuestion Name the flagship companies under the Business family “Munjals”Correct Answer Hero Honda , Hero CyclesYour Answer Hero Honda , Hero Cycles

Multiple Choice Multiple AnswerQuestion In the complex new liberalized economy business families face common problems such asCorrect Answer Unproductive labour , Falling share value , Transnational attachYour Answer Unproductive labour , Falling share value , Transnational attach

Select The BlankQuestion Henry Fayol finds ________ and responsibility to be related, with the latter arising from the former.Correct Answer AuthorityYour Answer Authority

Select The BlankQuestion Planning depends on authenticity and ________ of information.Correct Answer ReliabilityYour Answer Reliability


Multiple Choice Single AnswerQuestion In which type of income class, does the insurance sector have to face the challenge of making insurance a buying priority?Correct Answer lower-middleYour Answer lower-middle

Multiple Choice Multiple AnswerQuestion Empathy is particularly important today as a component of leadership for the followingCorrect Answer rapid pace of globalisation , increasing use of teams , growing need to retain talentYour Answer increasing use of teams , growing need to retain talent , rapid pace of globalisation



True/FalseQuestion The financial structure is not one of the five channels of corporate governance.Correct Answer FalseYour Answer False

Multiple Choice Single AnswerQuestion Who said, “Management is a multiple organ that manages a business, manages a manager and

manages workers and work”?Correct Answer Peter DruckerYour Answer Peter Drucker

Select The BlankQuestion Service sector has grown because of________.Correct Answer contractingYour Answer contracting


Multiple Choice Single AnswerQuestion This is one of the good control system where the system should confirm to the nature and needs of the activity or position sought to be controlledCorrect Answer SuitabilityYour Answer Suitability

Select The BlankQuestion It is said that, ‘Don’t follow practices of delegation on ________’.Correct Answer PaperYour Answer Paper

Multiple Choice Multiple AnswerQuestion Under mechanism of scientific management, scientific task setting includes :Correct Answer Time study , Motion study , Method studyYour Answer Time study , Motion study , Method study

Multiple Choice Multiple AnswerQuestion Franchisee stores can be categorized asCorrect Answer Gift and Card Stores , Apparel Stores , Jewellery StoresYour Answer Gift and Card Stores , Apparel Stores , Jewellery Stores

Multiple Choice Single AnswerQuestion Life Insurance Corporation was nationalized by merging how many private insurance companies?Correct Answer 245Your Answer 245


Multiple Choice Single AnswerQuestion Motivating a worker is to create a need and what else on the part of a worker to better his present performance.Correct Answer DesireYour Answer Desire


Internet Further development of retail sector in India Further development of retail sector in India

Important trends in retailing Market concentration Market concentration

Exclusive retailing Apparel retailing stores Apparel retailing stores

Retailing category based on shop area/location High street stores High street stores

Multiple Choice Multiple AnswerQuestion The objectives in corporate governance areCorrect Answer growth , stability , shareholders value maximizationYour Answer stability , shareholders value maximization , growth

True/FalseQuestion Wrong medium of communication is a physical barrier.Correct Answer FalseYour Answer False



Leading companies in this sector of event management Whizcraft Entertainment Ltd, Midas Events, Fountain Head Whizcraft Entertainment Ltd, Midas Events, Fountain Head

Problems faced by event management industry In addition to the entertainment tax, an event management company is also required to pay service tax In addition to the entertainment tax, an event management company is also required to pay service tax

Areas of operations in event management Celebrity management, television events Celebrity management, television events

Definition of event management Events are the occurrences designed for marketing interests Events are the occurrences designed for marketing interests


Multiple Choice Single AnswerQuestion What did chanakya write ?Correct Answer ArthashastraYour Answer Arthashastra


True/FalseQuestion Fear among managers is not a barrier to delegation of authority.Correct Answer FalseYour Answer False


Multiple Choice Single AnswerQuestion Companies like Godrej, Infosys are arranging which sessions for their employeesCorrect Answer YogaYour Answer Yoga

True/FalseQuestion Expectancy theory of motivation predicts that an individual will generally be a high performer when he see a high probability that his efforts will lead to high performance.Correct Answer TrueYour Answer True

Multiple Choice Multiple AnswerQuestion Peter Drucker is an expert on :Correct Answer Japanese art , History of technology , History of American statesmanYour Answer Japanese art , History of technology , History of American statesman

Select The BlankQuestion ________ decisions relate to the day to day operations of the enterprise generally taken by middle and lower level management.Correct Answer OperativeYour Answer Operative


Multiple Choice Multiple AnswerQuestion The tools and techniques used in learning organizations areCorrect Answer creativity, brainstorming , observing outcomes , reframing knowledgeYour Answer creativity, brainstorming , observing outcomes , reframing knowledge


Select The BlankQuestion ________ is effective only in big organizations.Correct Answer DecentralizationYour Answer Decentralization

Select The BlankQuestion Training your subordinate means ________ them.Correct Answer MotivatingYour Answer Motivating

True/FalseQuestion Indian companies because of confused status have lacked self-confidence.Correct Answer TrueYour Answer True

Select The BlankQuestion ________ with sympathy can reduce some of the daily frustrations in organised life and result in better communication.Correct Answer ListeningYour Answer Listening

Multiple Choice Multiple AnswerQuestion The lack of communication leads toCorrect Answer information gap , disintegration , deviation from performanceYour Answer information gap , disintegration , deviation from performance

Multiple Choice Single AnswerQuestion Which segment of event management has the potential to gross the largest in India?Correct Answer Live entertainmentYour Answer Live entertainment

Select The BlankQuestion Being more attuned to the feelings of those you work with is a benefit of ________.Correct Answer Emotional QuotientYour Answer Emotional Quotient


Multiple Choice Multiple AnswerQuestion Functional authority works only when,Correct Answer Assignment is clarified , The subordinates are allowed to participate , Feedback control is establishedYour Answer Assignment is clarified , The subordinates are allowed to participate , Feedback control is established


True/FalseQuestion the heart of administration is the directing function.Correct Answer TrueYour Answer True

True/FalseQuestion Learning organizations must adopt processes that encourage interaction across boundariesCorrect Answer TrueYour Answer True

Multiple Choice Single AnswerQuestion What is it when you are feeling and being in touch with subtle feeling about things ?Correct Answer Self awarenessYour Answer Empathy

Select The BlankQuestion Many families were running the business with a law ________ stake of 15% to 20%.Correct Answer CapitalYour Answer Capital

Multiple Choice Multiple AnswerQuestion An SBU is an independent business with a coherent set ofCorrect Answer products , competitors , objectivesYour Answer products , competitors , objectives

Multiple Choice Single AnswerQuestion In which type of income class, does the insurance sector have to face the challenge of making insurance a buying priority?Correct Answer lower-middleYour Answer lower-middle

Multiple Choice Multiple AnswerQuestion Empathy is particularly important today as a component of leadership for the followingCorrect Answer rapid pace of globalisation , increasing use of teams , growing need to retain talentYour Answer increasing use of teams , growing need to retain talent , rapid pace of globalisation



True/FalseQuestion The financial structure is not one of the five channels of corporate governance.Correct Answer FalseYour Answer False

Multiple Choice Single AnswerQuestion Who said, “Management is a multiple organ that manages a business, manages a manager and manages workers and work”?Correct Answer Peter DruckerYour Answer Peter Drucker

Select The BlankQuestion Service sector has grown because of________.

Correct Answer contractingYour Answer contracting


Multiple Choice Single AnswerQuestion This is one of the good control system where the system should confirm to the nature and needs of the activity or position sought to be controlledCorrect Answer SuitabilityYour Answer Suitability

Select The BlankQuestion It is said that, ‘Don’t follow practices of delegation on ________’.Correct Answer PaperYour Answer Paper

Multiple Choice Multiple AnswerQuestion Under mechanism of scientific management, scientific task setting includes :Correct Answer Time study , Motion study , Method studyYour Answer Time study , Motion study , Method study

Multiple Choice Multiple AnswerQuestion Franchisee stores can be categorized asCorrect Answer Gift and Card Stores , Apparel Stores , Jewellery StoresYour Answer Gift and Card Stores , Apparel Stores , Jewellery Stores

Multiple Choice Single AnswerQuestion Life Insurance Corporation was nationalized by merging how many private insurance companies?Correct Answer 245Your Answer 245


Multiple Choice Single AnswerQuestion Motivating a worker is to create a need and what else on the part of a worker to better his present performance.Correct Answer DesireYour Answer Desire


Internet Further development of retail sector in India Further development of retail sector in India

Important trends in retailing Market concentration Market concentration

Exclusive retailing Apparel retailing stores Apparel retailing stores

Retailing category based on shop area/location High street stores High street stores

Multiple Choice Multiple AnswerQuestion The objectives in corporate governance areCorrect Answer growth , stability , shareholders value maximizationYour Answer stability , shareholders value maximization , growth

True/FalseQuestion Wrong medium of communication is a physical barrier.Correct Answer FalseYour Answer False



Leading companies in this sector of event management Whizcraft Entertainment Ltd, Midas Events, Fountain Head Whizcraft Entertainment Ltd, Midas Events, Fountain Head

Problems faced by event management industry In addition to the entertainment tax, an event management company is also required to pay service tax In addition to the entertainment tax, an event management company is also required to pay service tax

Areas of operations in event management Celebrity management, television events Celebrity management, television events

Definition of event management Events are the occurrences designed for marketing interests Events are the occurrences designed for marketing interests


Multiple Choice Single AnswerQuestion What did chanakya write ?Correct Answer ArthashastraYour Answer Arthashastra


True/FalseQuestion Fear among managers is not a barrier to delegation of authority.

Correct Answer FalseYour Answer False


Multiple Choice Single AnswerQuestion Companies like Godrej, Infosys are arranging which sessions for their employeesCorrect Answer YogaYour Answer Yoga

True/FalseQuestion Expectancy theory of motivation predicts that an individual will generally be a high performer when he see a high probability that his efforts will lead to high performance.Correct Answer TrueYour Answer True

Multiple Choice Multiple AnswerQuestion Peter Drucker is an expert on :Correct Answer Japanese art , History of technology , History of American statesmanYour Answer Japanese art , History of technology , History of American statesman

Select The BlankQuestion ________ decisions relate to the day to day operations of the enterprise generally taken by middle and lower level management.Correct Answer OperativeYour Answer Operative


Multiple Choice Multiple AnswerQuestion The tools and techniques used in learning organizations areCorrect Answer creativity, brainstorming , observing outcomes , reframing knowledgeYour Answer creativity, brainstorming , observing outcomes , reframing knowledge


Select The BlankQuestion ________ is effective only in big organizations.Correct Answer DecentralizationYour Answer Decentralization

Select The BlankQuestion Training your subordinate means ________ them.

Correct Answer MotivatingYour Answer Motivating

True/FalseQuestion Indian companies because of confused status have lacked self-confidence.Correct Answer TrueYour Answer True

Select The BlankQuestion ________ with sympathy can reduce some of the daily frustrations in organised life and result in better communication.Correct Answer ListeningYour Answer Listening

Multiple Choice Multiple AnswerQuestion The lack of communication leads toCorrect Answer information gap , disintegration , deviation from performanceYour Answer information gap , disintegration , deviation from performance

Multiple Choice Single AnswerQuestion Which segment of event management has the potential to gross the largest in India?Correct Answer Live entertainmentYour Answer Live entertainment

Select The BlankQuestion Being more attuned to the feelings of those you work with is a benefit of ________.Correct Answer Emotional QuotientYour Answer Emotional Quotient


Multiple Choice Multiple AnswerQuestion Functional authority works only when,Correct Answer Assignment is clarified , The subordinates are allowed to participate , Feedback control is establishedYour Answer Assignment is clarified , The subordinates are allowed to participate , Feedback control is established


True/FalseQuestion the heart of administration is the directing function.Correct Answer TrueYour Answer True

True/FalseQuestion Learning organizations must adopt processes that encourage interaction across boundaries

Correct Answer TrueYour Answer True

Multiple Choice Single AnswerQuestion What is it when you are feeling and being in touch with subtle feeling about things ?Correct Answer Self awarenessYour Answer Empathy

Select The BlankQuestion Many families were running the business with a law ________ stake of 15% to 20%.Correct Answer CapitalYour Answer Capital

Multiple Choice Multiple AnswerQuestion An SBU is an independent business with a coherent set ofCorrect Answer products , competitors , objectivesYour Answer products , competitors , objectives

True/FalseQuestion Management is always defined as dynamic,

universal, ever-changing subject.Correct Answer

True

Your Answer True

True/FalseQuestion A budget as a plan of statement of expected

results is expressed in numerical terms.Correct Answer

True

Your Answer False

Multiple Choice Multiple AnswerQuestion Name the leading event management

companies in IndiaCorrect Answer

Midas , Pinnacle , Wizcraft

Your Answer Midas , Pinnacle , Wizcraft

Multiple Choice Single AnswerQuestion Who said, “Management is management of

Men, Money, Machinery Materials and Information?”

Correct Answer

Anonymous

Your Answer Anonymous

Multiple Choice Multiple AnswerQuestion A procedure has the following advantagesCorrect Answer

ensures uniformity of action , increases co-ordination , provides good standard for the manage

Your Answer ensures uniformity of action , increases co-ordination , provides good standard for the

manage

Multiple Choice Single AnswerQuestion What is it that can be described as a

readiness to co-operate warmly in the task and purposes of a given group organisation.

Correct Answer

Morale

Your Answer Co-ordination

Match The FollowingQuestion Correct

AnswerYour Answer

Disclosures

transparent

transparent

Shareholder democracy

myth in India

myth in India

Planning board of directors

invest time and efforts

Trust corporate governance

function of board

Select The BlankQuestion The retailing sector in India has been

quite________.Correct Answer

staid and boring

Your Answer staid and boring

Multiple Choice Single AnswerQuestion India has been experiencing the unique

stranglehold of our_____Correct Answer

traditional kirana stores

Your Answer traditional kirana stores

Multiple Choice Single AnswerQuestion Emotional Quotient increases with age

commonly known asCorrect Answer

maturity

Your Answer maturity

Select The BlankQuestion The service sector has expanded because

of the virtual stagnation of the________sector.

Correct Answer

agricultural

Your Answer agricultural

Multiple Choice Single AnswerQuestion Span of management depends upon the

ability of whom?Correct Employees

AnswerYour Answer Enterprise

Multiple Choice Single AnswerQuestion What would essentially shape the growth

and future of any economy?Correct Answer

Adequate and quality corporate governance

Your Answer Adequate and quality corporate governance

Multiple Choice Single AnswerQuestion Who said, “Management is a multiple organ

that manages a business, manages a manager and manages workers and work”?

Correct Answer

Peter Drucker

Your Answer Peter Drucker

Select The BlankQuestion ________ means draw prior conclusions

about the probables of production, sales, profits in the future, on the basis of research.

Correct Answer

Forecasting

Your Answer Forecasting

Select The BlankQuestion Limitations of business planning is that it

has been considered as time consuming and ________ device.

Correct Answer

expensive

Your Answer risk

Multiple Choice Multiple AnswerQuestion The family owned businesses like Tata and

Birla, also face major fears likeCorrect Answer

Right successor , Stumbling self-confidence , Lack of professional management

Your Answer Right successor , Stumbling self-confidence , Lack of professional management

Multiple Choice Single AnswerQuestion Who said, “Management is the creation and

maintenance of internal environment in an enterprise, where individuals working in groups can perform efficiently and effectively towards the attainment of gr

Correct Answer

Koontz & O ‘Donell

Your Answer Koontz & O ‘Donell

Select The Blank

Question Management as a discipline does not require any________of practice.

Correct Answer

certificate

Your Answer certificate

Select The BlankQuestion ________is at the core of corporate

governance.Correct Answer

trust

Your Answer trust

True/FalseQuestion Financial institutions should maintain a close

relationship to seek a seat on the board.Correct Answer

False

Your Answer False

True/FalseQuestion Wrong medium of communication is a

physical barrier.Correct Answer

False

Your Answer False

Multiple Choice Single AnswerQuestion One of the internal environment factors that

influences management isCorrect Answer

Place

Your Answer Place

Multiple Choice Multiple AnswerQuestion Services are defined as the art and science

of managingCorrect Answer

the expectations of others , the experiences of people , the demands of the customer

Your Answer the expectations of others , the experiences of people

Multiple Choice Multiple AnswerQuestion Name the three important Generic

Competitive Strategies.Correct Answer

Overall cost leadership , Differential , Focus

Your Answer Differential , Focus , Strategy

True/FalseQuestion Delegation and decentralization are closely

related to each other.Correct Answer

True

Your Answer True

Multiple Choice Single AnswerQuestion It is said “Controlling can not take place in a

vacuum”, which means there can be no controlling without previous

Correct Answer

planning

Your Answer direction

True/FalseQuestion Morale is the sum total of various physical

qualities.Correct Answer

False

Your Answer False

Select The BlankQuestion Direction is a ________ function performed

by all the managers at all levels of the organisation.

Correct Answer

managerial

Your Answer managerial

Multiple Choice Multiple AnswerQuestion Principles of effective delegation are:Correct Answer

Train the subordinates , Reward delegation , Appropriate reporting system

Your Answer Train the subordinates , Appropriate reporting system

Select The BlankQuestion ________, weakness, threats, opportunities

are the long form SWOT analysis.Correct Answer

strength

Your Answer StrengthMultiple Choice Multiple AnswerQuestion To be called an SBU, a business unit must

meet specific criteria such asCorrect Answer

having a definable group of competitors , having a mission similar to other SBUs , preparing its own integrated plans

Your Answer having a definable group of competitors , having its own mission and goals , preparing its own integrated plans

Multiple Choice Multiple AnswerQuestion The family owned businesses like Tata and

Birla, also face major fears likeCorrect Answer

Right successor , Stumbling self confidence , Lack of professional management

Your Answer Right successor , Stumbling self confidence , Lack of professional management , Simplicity in restructuring

Match The FollowingQuestion Correct

AnswerYour Answer

Appley L

Management is management of people and not the direction of things

Management is management of people and not the direction of things

Definition of Management

Management is management of men, money, machinery, materials and information

Management is management of men, money, machinery, materials and information

Koontz and O’Donell

Management is the creation and maintenance of internal environment in an enterprise

Management is the creation and maintenance of internal environment in an enterprise

Peter Drucker

Management is a multi-purpose organ that manages a business, manages workers and work

Management is a multi-purpose organ that manages a business, manages workers and work

Select The BlankQuestion ________ are at a minimum where the

morale is high.Correct Answer

Grievances

Your Answer Grievances

True/FalseQuestion the heart of administration is the directing

function.Correct Answer

True

Your Answer True

Multiple Choice Multiple AnswerQuestion Empathy is particularly important today as a

component of leadership for the followingCorrect Answer

rapid pace of globalisation , increasing use of teams , growing need to retain talent

Your Answer rapid pace of globalisation , increasing use of teams , growing need to retain talent

Multiple Choice Multiple AnswerQuestion Name the flagship companies under the

group of “Aditya Birla”Correct Answer

Hindalco , Indo-Gulf Fertilizers , Birla Corporation

Your Answer Hindalco

Multiple Choice Multiple AnswerQuestion Fredrick Winslow Taylor’s Mechanism of

scientific management includes,Correct Answer

Scientific task setting , Planning task setting , Standardization of tools

Your Answer Scientific task setting , Planning task setting , Standardization of tools

Multiple Choice Multiple AnswerQuestion Future of Insurance sector would beCorrect Answer

new players taking over the market , improved customer service , strong hold of nationalized players

Your Answer new players taking over the market , improved customer service , strong hold of nationalized players

Multiple Choice Single AnswerQuestion To which practice is the term “corporate

governance” given?Correct Answer

Management

Your Answer Management

Multiple Choice Single AnswerQuestion A senior family member and trusted

professional manager acts as what to the business families scions trained abroad and then return to take over the business.

Correct Answer

mentor

Your Answer mentor

Select The BlankQuestion Govt. services comprise________, defence

and social goods.Correct Answer

public administration

Your Answer service sector

True/FalseQuestion Unity of command means that employees

should receive orders from one superior only.

Correct Answer

True

Your Answer True

True/FalseQuestion Posture’ and Observance’ are not included

under the ‘yogic’ exercisesCorrect Answer

False

Your Answer False

Select The BlankQuestion Management is a creative

and________process.Correct Answer

continuous

Your Answer continuous

True/FalseQuestion Every manager in an organisation gives

direction to his subordinates as a superior and receives direction as subordinate from his superior.

Correct Answer

True

Your Answer True

Multiple Choice Multiple AnswerQuestionThe external environmental factors that influence management areCorrect AnswerEconomic , Political , TechnologicalYour AnswerEconomic , Political , TechnologicalTrue/FalseQuestionEvent management has to pay only entertainment tax not the service tax.Correct AnswerFalseYour AnswerFalseMultiple Choice Single AnswerQuestionName the service which has two prime necessities like co-ordination andinfiltration.Correct AnswerStaffYour AnswerStaff

Select The BlankQuestion________ decisions relate to the day to day operations of the enterprisegenerally taken by middle and lower level management.Correct AnswerOperativeYour AnswerOrganisationalMultiple Choice Single AnswerQuestionSuccessful consultants should promote their consultancy through what ?Correct AnswerNetworkYour AnswerNetworkTrue/FalseQuestionDecision-Making is a process of making a choice of poor alternatives.Correct AnswerFalseYour AnswerFalseSelect The BlankQuestionMBO was invented by ________.Correct AnswerPeter DruckerYour AnswerPeter DruckerMultiple Choice Single AnswerQuestionProfession requires definite period of what?Correct AnswerLearningYour AnswerPracticeMultiple Choice Multiple AnswerQuestionBarriers to delegation of authority would be :Correct AnswerLack of trust in subordinates , Fear of loosing status by managers ,Over-confidence among managersYour AnswerLack of trust in subordinates , Prompt decision making , Over-confidenceamong managersMultiple Choice Single AnswerQuestionOrganization is apart of which type of system?Correct AnswerSocialYour AnswerScientificMultiple Choice Multiple AnswerQuestionDavid C Mc Celland identified three motives those areCorrect Answer

Affiliation , Power , AchievementYour AnswerAffiliation , Power , AchievementMultiple Choice Multiple AnswerQuestionInternational consultancy is said to beCorrect AnswerGlamorous , Challenging , TrendyYour AnswerGlamorous , Challenging , ReliantSelect The BlankQuestionFailure to give ________ to goal setters is a weakness of MBO.Correct AnswerguidelinesYour AnswerguidelinesTrue/FalseQuestionManagement is the combination of Arts,Science and Profession.Correct AnswerTrueYour AnswerTrueSelect The BlankQuestionUnder the types of motivators, non-financial motivators are encouragement,freedom ________.Correct AnswerrecognitionYour AnswerrecognitionMultiple Choice Single AnswerQuestionWho said, the heart of administration is the directing function.Correct AnswerDimockYour AnswerDimockTrue/FalseQuestionManagement is that important process which continues till the objectives setby the administrator are actually achieved.Correct AnswerTrueYour AnswerFalseTrue/FalseQuestionCommunication is a composite (a) information given and received (b) alistening effort by some of them involved.Correct AnswerFalseYour AnswerTrueMultiple Choice Multiple Answer

QuestionA vision statement should have the following componentsCorrect Answerability to inspire people , achievable , precise and objectiveYour Answerability to inspire people , achievable , precise and objectiveMultiple Choice Single AnswerQuestionOne of the key features of services is that they areCorrect AnswerintangibleYour Answernon-perishableSelect The BlankQuestionThe process of control is complete only when the organisation take ________action.Correct AnswercorrectiveYour AnswereffectiveMultiple Choice Multiple AnswerQuestionThe factors coming under philosophy of scientific management are:Correct AnswerCo-operation , Maximum output , HarmonyYour AnswerCo-operation , Maximum output , HarmonyMultiple Choice Single AnswerQuestionWho is the most effective person are alike in one crucial way, they all havea high degree of emotional intelligence.Correct AnswerEntrepreneurYour AnswerEntrepreneurMultiple Choice Multiple AnswerQuestionThe activities of the communicator while communicating a message willinclude,Correct Answerideation , encoding , transmissionYour Answerencoding , response , transmissionMultiple Choice Multiple AnswerQuestionFeatures of Management are as followsCorrect Answergoal oriented , universal , continuous processYour Answergoal oriented , universal , continuous processMultiple Choice Single AnswerQuestionProfessional managers help organizations in chalking out which type ofstrategies?Correct Answer

CorporateYour AnswerCorporateSelect The BlankQuestion________provides a corporate responsibility and it is the application of aproven and systematic body of knowledge.Correct AnswerProfessionYour AnswerManagementTrue/FalseQuestionManagement as a discipline needs certificate of practice.Correct AnswerFalseYour AnswerFalseMultiple Choice Multiple AnswerQuestionFor most hi-tech service industries the major components areCorrect AnswerInfrastructure , Knowledge , labourYour AnswerInfrastructure , Knowledge , Information technologyMatch The FollowingQuestionCorrect AnswerYour Answer

ManagementCreativeDynamic

Professional ManagerDynamicProfession

ArtSkillScience

Code of ConductProfessionCreative

Predictive PowerScienceSkill

True/FalseQuestionScience is a body of organized knowledgeCorrect AnswerTrue

Your AnswerTrueSelect The BlankQuestionA superior should always establish a ________ control so that hissubordinates report to him periodically.Correct AnswerFeedbackYour AnswerAppropriateMultiple Choice Single AnswerQuestionIt is said that communication is a meaningfulCorrect AnswerinteractionYour AnswerinteractionMultiple Choice Single AnswerQuestionWhat does the insurance company compensate for if and when the event insuredagainst an incident occurs?Correct AnswerLossesYour AnswerLossesMultiple Choice Single AnswerQuestionManagement exists at which levels of the organization?Correct AnswerAllYour AnswerAllTrue/FalseQuestionThe Indian consumer does not see shopping as an end in itself.Correct AnswerFalseYour AnswerTrueTrue/FalseQuestionRetailers cannot just take their global retailing formats and try totranspose them onto the India scenario.Correct AnswerTrueYour AnswerTrueMultiple Choice Single AnswerQuestionOne of the factors which learning organizations possess is a climate ofopenness and the other factor isCorrect AnswertrustYour AnswertrustMultiple Choice Single Answer

QuestionIt is one of the good control system which not only points out thedeviations but also pinpoints them where they are important to itsoperations isCorrect AnswerFocus on strategic pointsYour AnswerFocus on strategic pointsTrue/FalseQuestionProfession needs certificate of practiceCorrect AnswerTrueYour AnswerFalseTrue/FalseQuestion‘Span of control’ is also referred to as span of management.Correct AnswerTrueYour AnswerTrueTrue/FalseQuestionLearning from mistakes is often more powerful than learning from success.Correct AnswerTrueYour AnswerTrueMultiple Choice Single AnswerQuestionThe philosophy of Vedanta is compared to which animal in the dream of theperson, who wakes the dreamer and makes you realise your self discoveredreality.Correct AnswerLionYour AnswerLionSelect The BlankQuestionThe statement “We sell for Less” is deliberately ambiguous, it raises thequestion; ‘Less than what’, this is called as, ________ to communication.Correct AnswerSemantic barrierYour AnswerSemantic barrierTrue/FalseQuestionThe theory of Bureaucracy was first propounded by Henry L.Gantt.Correct AnswerFalseYour AnswerTrueMatch The FollowingQuestion

Correct AnswerYour Answer

Making sense of situationsorganizing information and thoughtsorganizing information and thoughts

Creativitybrainstorming, associating ideasembedding new knowledge into mental models

Inquiryinterviewing, seeking informationinterviewing, seeking information

Making choicesdeciding courses of actionsdeciding courses of actions

Select The BlankQuestionLearning from mistakes is often more powerful than learning from________.Correct AnswerSuccessYour AnswerSuccess


Multiple Choice Single AnswerQuestionIn addition to Place, Labor and Money which other internal environmentFactor influences Management?Correct AnswerMachinesYour AnswerMachinesMultiple Choice Multiple AnswerQuestionName the physical aspects of an enterprise.Correct AnswerName , Location , AddressYour AnswerName , Manpower , AddressMultiple Choice Single AnswerQuestionWhat is it that in communication should not be done in vacuum, instead otherpeople should be consulted.

Correct AnswerplanningYour AnswerplanningMultiple Choice Multiple AnswerQuestionCertain important motivational techniques areCorrect AnswerMonetary incentives , Job-based techniques , MBO techniquesYour AnswerSecurity technique , Monetary incentives , MBO techniquesMultiple Choice Multiple AnswerQuestionThe concept of SBU includesCorrect Answerunrelated products and businesses that are separated , the fact that eachSBU has its own CEO , a scientific method of grouping the businessYour Answerunrelated products and businesses that are separated , the fact that eachSBU has its own CEO , a scientific method of grouping the businessTrue/FalseQuestionDecision-making is a primary part of the managerial process.Correct AnswerTrueYour AnswerTrueMultiple Choice Single AnswerQuestionOf which type of knowledge is science a body of?Correct AnswerOrganizedYour AnswerAssimilatedMultiple Choice Multiple AnswerQuestionTypes of degree of delegations are:Correct AnswerLow degree , Moderate degree , High degreeYour AnswerLow degree , Moderate degree , High degreeTrue/FalseQuestionThe unorganized sector is mainly concentrated in metropolitan cities.Correct AnswerFalseYour AnswerFalseTrue/FalseQuestionLearning organizations should imitate a task force.Correct AnswerTrueYour AnswerTrueMultiple Choice Single Answer

QuestionLearning organizations must cope with challenge andCorrect AnsweruncertaintyYour AnsweruncertaintySelect The BlankQuestionLPG stands for liberalization, ________ and globalization.Correct AnswerPrivatizationYour AnswerPrivatizationMatch The FollowingQuestionCorrect AnswerYour Answer

EmpathyIt is a component of leadership due to the rapid pace of globalisationIt is a component of leadership due to the rapid pace of globalisation

Social effectivenessThis component allows you to settle disputes amicablyThis component allows you to settle disputes amicably

Alfred BennetHe is the father of intelligence quotientHe is the father of intelligence quotient

Daniel GolemanHe is an American Behavioural ScientistHe is an American Behavioural Scientist

Multiple Choice Multiple AnswerQuestionEvery company undertakes the process of forecasting by various competentauthorities which can be listed asCorrect AnswerCII , RBI , CMIEYour AnswerCII , RBI , CMIEMultiple Choice Single AnswerQuestionManagement is not just aCorrect AnswerProcessYour AnswerProcessSelect The BlankQuestionThe concept of value and the concept of maximization of value are relatedto________concept of Ethics.Correct AnswerConsequentialism

Your AnswerConsequentialismSelect The BlankQuestionEvents are occurrences designed for ________ interests.Correct AnswermarketingYour AnswermarketingMultiple Choice Single AnswerQuestionManagement is purposeful and what?Correct AnswerGoal orientedYour AnswerGoal orientedMultiple Choice Single AnswerQuestionManagement is the combination of Arts, Science andCorrect AnswerProfessionYour AnswerProfessionMultiple Choice Single AnswerQuestionManagement isCorrect AnswerMultidisciplinaryYour AnswerMultidisciplinarySelect The BlankQuestionGeneral Insurance corporation was nationalized in________.Correct Answer1972Your Answer1972True/FalseQuestionPlanning and control are closely interrelated and they do not determine theaccuracy of decision-making.Correct AnswerFalseYour AnswerFalseTrue/FalseQuestionThere are three central ideas associated with consequentialism.Correct AnswerFalseYour AnswerFalseMultiple Choice Single AnswerQuestionName one of the factors that govern the span of management.Correct Answer

Type of workYour AnswerType of workMultiple Choice Multiple AnswerQuestionRetailing categories based on ownership arrangement would beCorrect AnswerSuper Markets , Consumer Durables Stores , Departmental StoresYour AnswerSuper Markets , Consumer Durables Stores , Departmental StoresMultiple Choice Single AnswerQuestionScience is a body of which type of Knowledge?Correct AnswerOrganizedYour AnswerAssimilatedTrue/FalseQuestionPeter Drucker various publications have sold about 5 -6 million copiesworldwide.Correct AnswerTrueYour AnswerTrueSelect The BlankQuestionLatest approach signifies organization has a part of ________ system.Correct AnswerSocialYour AnswerSocialSelect The BlankQuestionNecessity of control in business organisation arises due to number offactors, one of which is ________ of organisations themselves.Correct AnswercomplexityYour AnswercomplexityMultiple Choice Single AnswerQuestionWhich of the options best describes the employment capacity of the retailingsector? It is theCorrect Answersecond largest employer after agricultureYour Answersecond largest employer after agricultureSelect The BlankQuestion________organizations have systems, mechanisms and processes in place.Correct AnswerLearningYour AnswerLearningTrue/False

QuestionIndian business families are still avoiding joint ventures and tie-ups.Correct AnswerFalseYour AnswerFalseSelect The BlankQuestionUnder the principles of effective delegation, it is said that never delegateand ________.Correct AnswerDisappearYour AnswerDisappearTrue/FalseQuestionIn principle the chairman and the CGO have the same role to play.Correct AnswerFalseYour AnswerTrueTrue/FalseQuestionValency is the extent to which the outcome of the activity and its successmatters to the individual . (Level of motivation = Valency x Expectancy)Correct AnswerTrueYour AnswerTrueMultiple Choice Multiple AnswerQuestionAdvantages of delegation of authority would be:Correct AnswerPrompt decision making , Opportunity to subordinates to grow and develop ,Satisfaction to subordinates in terms of recognitionYour AnswerPrompt decision making , Opportunity to subordinates to grow and develop ,Satisfaction to subordinates in terms of recognitionMultiple Choice Single AnswerQuestionA business unit must meet specific criteria, if it wants to be called anSBU. These areCorrect AnswerDefinable group of competitorsYour AnswerDefinable group of competitors

Multiple Choice Single AnswerQuestionWhat does Maslow propound about the five needs ?Correct AnswerHierarchyYour AnswerHierarchyMultiple Choice Single AnswerQuestion

Name the technique which is said to be a ploy or a future course of action.Correct AnswerStrategyYour AnswerStrategySelect The BlankQuestion________ is the ability to sense, understand and effectively apply emotion.Correct AnswerEmotional IntelligenceYour AnswerEmotional QuotientMultiple Choice Single AnswerQuestionWho built the first practical mechanical calculator and predicted thespecialization of mental work?Correct AnswerCharles BabbageYour AnswerCharles BabbageMatch The FollowingQuestionCorrect AnswerYour Answer

Management and Leadership studiesValue based managementSwami Budhananda

Maharshi Institute of ManagementEighteen centres in India and AbroadEighteen centres in India and Abroad

Amritanandamayi Math’s centreDr. S.K. ChakrabortyValue based management

Indian Vedanta PhilosophySwami BudhanandaDr. S.K. Chakraborty

Multiple Choice Multiple AnswerQuestionSome of the public insurance companies areCorrect AnswerLIC , Oriental Insurance , General InsuranceYour AnswerLIC , Oriental Insurance , General InsuranceTrue/FalseQuestionFocus on savings and high bargaining interests of the consumer is anobstacle in retail development in India.Correct AnswerTrueYour Answer

TrueSelect The BlankQuestionBrands are associated with lifestyles and people’s________.Correct AnsweraspirationsYour AnsweraspirationsMultiple Choice Single AnswerQuestionManagement isCorrect AnswerCreativeYour AnswerCreative

Multiple Choice Single AnswerQuestion What type of industry is consultingCorrect Answer KnowledgeMultiple Choice Single AnswerQuestion Which Indian pharma company has recently started an SBU?Correct Answer RanbaxySelect The BlankQuestion ________is a tool for corporate governance.Correct Answer communicationMultiple Choice Single AnswerQuestion What does control maintain between output and effort?Correct Answer EquilibriumTrue/FalseQuestion Horizontal co-ordination takes place sideways.Correct Answer TrueMatch The FollowingQuestion Correct AnswerWho is the father of the three-needs theory? McClellandWho discovered the Expectancy theory? VroomWhat is a basic need? FoodWhat is an esteem need? Self-esteemWho propounded Theory X? McGregorMultiple Choice Multiple AnswerQuestion The non-financial type of motivators would beCorrect Answer encouragement , freedom , recognitionSelect The BlankQuestion New companies feel that________is the mostappropriate type of alliance.Correct Answer Joint-ventureMultiple Choice Single AnswerQuestion What is that the consultant must be able to recogniseabout the client’s future needs ?Correct Answer VisionSelect The BlankQuestion Learning organizations are adaptive totheir________environmentCorrect Answer externalMatch The FollowingQuestion Correct AnswerVipassana Meditation

Visionary MissionaryKnowledge Worker Wisdom WorkerTamas RajasKarma DestinySelect The BlankQuestion Event ________ has various ________ opportunities.Correct Answer managementCorrect Answer CareerMultiple Choice Multiple AnswerQuestion Some of the public insurance companies areCorrect Answer LIC , Oriental Insurance , General InsuranceMultiple Choice Multiple AnswerQuestion Fedrick Winslow Taylor’s Mechanism of ScientificManagement includesCorrect Answer scientific task setting , planning the task ,standardization of tools and equipmentsSelect The BlankQuestion Under the principles of effective delegation, it issaid that never delegate and ________.Correct Answer DisappearSelect The BlankQuestion The higher the ________ level of the employee, thelower the ________ satisfaction.Correct Answer educationalCorrect Answer jobMultiple Choice Single AnswerQuestion Who said, “Management is management of Men, Money,Machinery Materials and Information?”Correct Answer AnonymousSelect The BlankQuestion ________ is the result of human limitation to thespan of management.Correct Answer DelegationMultiple Choice Single AnswerQuestion Learning organizations must possess what type ofculture?Correct Answer LearningSelect The BlankQuestion A ________ faced by the retail business is the________ aspect.Correct Answer challengeCorrect Answer culturalMultiple Choice Multiple AnswerQuestion The different A’s of the service sector areCorrect Answer acceptability , awareness , availabilityMultiple Choice Multiple AnswerQuestion Some of the external factors that limit control areCorrect Answer govt. policies , market changes , economicchangesTrue/FalseQuestion the heart of administration is the directing function.Correct Answer TrueTrue/FalseQuestion Service denotes physical transfer of goods.Correct Answer FalseTrue/False

Question For effective control, different departments shouldhave uniform systems of control.Correct Answer FalseMultiple Choice Single AnswerQuestion As organizations increase their products, marketdiversity etc, for what type of people does the demand increase?Correct Answer General ManagersMultiple Choice Multiple AnswerQuestion The objective in corporate governance areCorrect Answer shareholders value maximization , growth , stabilityMultiple Choice Single AnswerQuestion Name the department which plays a major role indeveloping a learning organizationCorrect Answer MISMultiple Choice Multiple AnswerQuestion Communication barriers in the internationalenvironment areCorrect Answer Loss by transmission , Loss by poor retention , PoorlisteningMultiple Choice Single AnswerQuestion What criterion is that which the SBU must meet whichis neither too large nor too small?Correct Answer Proper sizeSelect The BlankQuestion Management is a creative and________process.Correct Answer continuousMultiple Choice Multiple AnswerQuestion The old control techniques which were used throughyears areCorrect Answer unity of policies , break-even analysis , budgetarycontrolSelect The BlankQuestion Individuals have different ________ of managementcategories such as democratic, ________, bureaucratic, etc.Correct Answer stylesCorrect Answer autocraticTrue/FalseQuestion Economic considerations do not affect the choice ofspan.Correct Answer FalseMultiple Choice Single AnswerQuestion How many event management companies are there in Pune?Correct Answer 215True/FalseQuestion Developing effective control is one of the weaknessesof MBOCorrect Answer FalseMultiple Choice Multiple AnswerQuestion The summary of important trends in retailing areCorrect Answer market concentration , global players vs. localplayers , non store retailingMultiple Choice Single AnswerQuestion Who is the father of Intelligence Quotient ?Correct Answer Alfred BennetMultiple Choice Multiple AnswerQuestion Research into the average Indian buying habits have

brought about the following factsCorrect Answer they prefer to pay in cash , they like to touch andfeel the merchandise , they want attention to be given to all membersof their groupMultiple Choice Single AnswerQuestion Where is the attack on business families coming fromCorrect Answer TransnationalsSelect The BlankQuestion Direction is a ________ function performed by all themanagers at all levels of the organisation.Correct Answer managerialMultiple Choice Multiple AnswerQuestion In the insurance sector the rules governing Indiancompanies areCorrect Answer min. paid up capital of Rs. 1 billion , domesticplayer cannot be subsidiary of foreign co. , no dealing in noninsuranceand non-life as single entityTrue/FalseQuestion Development of the retail sector requires a slowchange in our mindset.Correct Answer TrueTrue/FalseQuestion Succession planning is not a function of the Board ofDirectors.Correct Answer FalseTrue/FalseQuestion Indian business families are still avoiding jointventures and tie-ups.Correct Answer FalseMultiple Choice Multiple AnswerQuestion Retailing categories based on ownership arrangementwould beCorrect Answer Super Markets , Consumer Durables Stores ,Departmental Stores

Multiple Choice Single AnswerQuestion What criterion is that which the SBU must meet which is neither toolarge nortoo small?Correct Answer Proper sizeYour Answer Proper sizeTrue/FalseQuestion Emotional distress shrinks working memory.Correct Answer TrueYour Answer TrueMultiple Choice Single AnswerQuestion In addition to Place, Labor and Money which other internalenvironmentFactor influences Management?Correct Answer MachinesYour Answer MachinesTrue/FalseQuestion Before 1990, Global players were allowed to enter and operate inIndianMarket.Correct Answer False

Your Answer FalseMultiple Choice Single AnswerQuestion Name the department which plays a major role in developing alearningorganizationCorrect Answer MISYour Answer MISSelect The BlankQuestion Span of control is also referred to as the span of ________.Correct Answer SupervisionYour Answer SupervisionSelect The BlankQuestion Managerial function of control is the ________ and correction ofperformanceof various activities.Correct Answer measurementYour Answer measurementTrue/FalseQuestion Lower level managers need EQ most.Correct Answer FalseYour Answer TrueMultiple Choice Multiple AnswerQuestion Under the role of management consultant, consultant acts as aCorrect Answer Motivator , Leader , CounselorYour Answer Motivator , Leader , CounselorSelect The BlankQuestion The concept of corporate governance has been attracting________inIndia.Correct Answer public attentionYour Answer public attentionMultiple Choice Single AnswerQuestion A business unit must meet specific criteria, if it wants to becalled an SBU.These areCorrect Answer Definable group of competitorsYour Answer Definable group of competitorsMultiple Choice Multiple AnswerQuestion Some of the limitations of business planning areCorrect Answer Time Consuming , Expensive device , Heavy cost of planningYour Answer Time Consuming , Grievances , Expensive deviceTrue/FalseQuestion The 7 S Framework first appeared in ‘The Art of Japanesemanagement’ byRichard Pascale and Anthony Athos in 1981.Correct Answer TrueYour Answer TrueMultiple Choice Single AnswerQuestion Management isCorrect Answer MultidisciplinaryYour Answer MultidisciplinaryTrue/FalseQuestion Management is just a list of functions.Correct Answer FalseYour Answer FalseTrue/FalseQuestion According to Swami Vivekananda people have intuition or sacred

power toface difficult task.Correct Answer TrueYour Answer TrueTrue/FalseQuestion Anybody can become a managerCorrect Answer TrueYour Answer FalseMultiple Choice Multiple AnswerQuestion In the complex new liberalized economy business families facecommonproblems such asCorrect Answer Unproductive labour , Falling share value , TransnationalattachYour Answer Unproductive labour , Falling share value , Transnational attachSelect The BlankQuestion High morale is likely to be associated with superior motivation andlowmorale with ________, and a lack of drive.Correct Answer frustrationYour Answer frustrationMultiple Choice Single AnswerQuestion This is a type of motivational technique training given to thegroups ofmanagers themselves so that they may behave with and motivate theirsubordinates better.Correct Answer Sensitivity trainingYour Answer Management trainingMultiple Choice Multiple AnswerQuestion Advantages of SBU’s areCorrect Answer Quick response to environmental changes , Increased focus onproducts andmarket , Facilitating development of General ManagersYour Answer Quick response to environmental changes , Increased focus onproducts andmarket , Facilitating development of General ManagersMultiple Choice Multiple AnswerQuestion The experts who dealt in Behavioral Sciences are :Correct Answer Max Weber , Vilfredo Pareto , Elton MayoYour Answer Vilfredo Pareto , Elton MayoMatch The FollowingQuestion Correct Answer Your AnswerFeature of management Management is dynamic Management is dynamicFundamental functions ofmanagementPlanning, organizing,actuating and controllingManagement is an economicorgan of industrial societyCharacteristic of management Management is an endeavourto achieve the pre-determinedobjectivesPlanning, organizing, actuatingand controllingScope of management Management is an interdisciplinaryapproach

Management is an endeavourto achieve the pre-determinedobjectivesTrue/FalseQuestion Focus on savings and high bargaining interests of the consumer isanobstacle in retail development in India.Correct Answer TrueYour Answer TrueMultiple Choice Multiple AnswerQuestion EQ is born largely in the neurotransmitters if the brains limbicsystem thatgovernsCorrect Answer drives , impulses , feelingsYour Answer drives , impulses , feelingsMultiple Choice Multiple AnswerQuestion David C Mc Celland identified three motives those areCorrect Answer Affiliation , Power , AchievementYour Answer Affiliation , Power , AchievementMultiple Choice Single AnswerQuestion Why do ethical problems result in dilemmas for managers?Correct Answer because of the conflict between economic performance andsocialperformanceYour Answer because of the conflict between economic performance and socialperformanceTrue/FalseQuestion The essence of MBO is mutual consultation, mutual understanding andselfmotivationto work as a part of the team to achieve objectives.Correct Answer TrueYour Answer FalseMultiple Choice Single AnswerQuestion Span of management depends upon the ability of whom?Correct Answer EmployeesYour Answer EnvironmentMultiple Choice Single AnswerQuestion Name the industrial activity where ‘Buying, selling and exchangingtakesplace’.Correct Answer CommercialYour Answer CommercialMultiple Choice Multiple AnswerQuestion The characteristics of knowledge worker would beCorrect Answer egoistic , right consciousYour Answer egoistic , right consciousMultiple Choice Single AnswerQuestion Science is a body of which type of Knowledge?Correct Answer OrganizedYour Answer OrganizedSelect The BlankQuestion Learning from mistakes is often more powerful than learningfrom________.Correct Answer SuccessYour Answer ExperienceSelect The Blank

Question A set of actions that you start with and must maintain is alsocalled as________.Correct Answer StrategyYour Answer StrategyMultiple Choice Multiple AnswerQuestion What are the common challenges faced by the retail business?Correct Answer Special mindset to develop special strategies , Coping withthe changeYour Answer The cultural aspect , Special mindset to develop specialstrategies , Copingwith the changeTrue/FalseQuestion Unity of command means that employees should receive orders fromonesuperior only.Correct Answer TrueYour Answer TrueSelect The BlankQuestion To enhance emotional intelligence, ________ must refocus theirtraining toinclude the limbic system.Correct Answer OrganisationsYour Answer OrganisationsMultiple Choice Multiple AnswerQuestion The old control techniques which were used through years areCorrect Answer Unity of policies , break-even analysis , budgetary controlYour Answer Unity of policies , break-even analysis , budgetary controlMultiple Choice Multiple AnswerQuestion The names of the experts who have given recent contribution tomanagement are:Correct Answer William Ouchi , W.Edward Deming , Peter F.DruckerYour Answer William Ouchi , Elton Mayo , W.Edward Deming , Peter F.DruckerMatch The FollowingQuestion Correct Answer Your AnswerW.Edward Deming Introduced quality control inJapanIntroduced quality control inJapanHenry Fayol Referred to as ‘The father ofmodern management theory’Referred to as ‘The father ofmodern management theory’Federick W.Taylor Referred to as ‘The father ofscientific management’Referred to as ‘The father ofscientific management’Vilfredo Pareto Referred to as ‘The father ofthe social systems approach’to organization andmanagementReferred to as ‘The father ofthe social systems approach’ toorganization and managementTrue/FalseQuestion Professional management signifies separation of ownership and

managementCorrect Answer TrueYour Answer TrueSelect The BlankQuestion One of the fears family owned businesses fear is the successfulplanning tothe get the right person after the business ________.Correct Answer PioneerYour Answer PioneerMultiple Choice Single AnswerQuestion Which of the options best describes the employment capacity of theretailingsector? It is theCorrect Answer second largest employer after agricultureYour Answer second largest employer after agricultureMultiple Choice Single AnswerQuestion Management is the combination of Arts, Science andCorrect Answer ProfessionYour Answer ProfessionTrue/FalseQuestion Science is a body of organized knowledge.Correct Answer TrueYour Answer TrueSelect The BlankQuestion Costliness of the ________ is the overriding factor determining theextent ofdecentralization.Correct Answer DecisionYour Answer DecisionMultiple Choice Single AnswerQuestion The share of services in GDP changes with the economic cycle. Acyclicalupturn would thus result in

Multiple Choice Multiple AnswerQuestion The following are the elements of controlCorrect Answer authority and knowledge , guidance and direction , constraintand restraintYour Answer authority and knowledge , guidance and direction , constraintand restraint, comparison and correctivenessSelect The BlankQuestion A superior should always establish a ________ control so that hissubordinates report to him periodically.Correct Answer FeedbackYour Answer FeedbackMultiple Choice Single AnswerQuestion Which type of strategies do professional managers helporganizations inchalking out?Correct Answer corporateYour Answer multi-disciplinaryTrue/FalseQuestion Deontological ethics believe that mature persons have inadequatecapacity to reason.Correct Answer False

Your Answer TrueTrue/FalseQuestion Management exists only at the top levels of the organization.Correct Answer FalseYour Answer FalseMultiple Choice Multiple AnswerQuestion Name the leading ad agencies in India that have a separate eventsection.Correct Answer Vigennet , Ogilvy , MathersYour Answer Vigennet , Ogilvy , MathersMultiple Choice Single AnswerQuestion What would be the percentage of equity participation under therulesgoverning foreign companies?Correct Answer 0.26Your Answer 0.26Select The BlankQuestion Frederic W.Taylor’s middle name is ________.Correct Answer WinslowYour Answer WinslowSelect The BlankQuestion ________ means draw prior conclusions about the probables ofproduction, sales, profits in the future, on the basis of research.Correct Answer ForecastingYour Answer ForecastingMultiple Choice Multiple AnswerQuestion Limitation of control areCorrect Answer external factors , fixing of responsibility , variation andits causesYour Answer external factors , internal factors , fixing of responsibilityMultiple Choice Multiple AnswerQuestion The various tools employed by the companies to improve and sustainemployee moraleCorrect Answer building of responsibility , rotation of jobs , jobenrichmentYour Answer retention of authority , building of responsibility , rotationof jobs , jobenrichmentMultiple Choice Multiple AnswerQuestion International consultancy is said to beCorrect Answer Glamorous , Challenging , TrendyYour Answer Glamorous , Trendy , ReliantSelect The BlankQuestion MBO was invented by ________.Correct Answer Peter DruckerYour Answer Peter DruckerMatch The FollowingQuestion Correct Answer Your AnswerPotential externalopportunitiesComplacency among rivalfirmsComplacency among rivalfirmsBPR Business processreengineering

Business processreengineeringTQM Total quality management Total quality managementPotential internal strengths A distinctive competence A distinctivecompetenceMultiple Choice Single AnswerQuestion Who said, “Management is the creation and maintenance of internalenvironment in an enterprise, where individuals working in groups canperform efficiently and effectively towards the attainment of grCorrect Answer Koontz & O ‘DonellYour Answer Koontz & O ‘DonellMultiple Choice Multiple AnswerQuestion Some of the management functions mentioned by Henry Fayol are :Correct Answer Planning , Control , Co-ordinationYour Answer Planning , Control , Co-ordinationTrue/FalseQuestion The unorganized sector is mainly concentrated in metropolitancities.Correct Answer FalseYour Answer FalseMultiple Choice Single AnswerQuestion Some managements who are very much intimated by consulting firms,what are they likely to looseCorrect Answer ConfidenceYour Answer ConfidenceSelect The BlankQuestion ________ provide all types of help required to make the businessmoreefficient and profitable.Correct Answer ConsultantsYour Answer ConsultantsTrue/FalseQuestion Demand forecast is one of the popular forecasts.Correct Answer TrueYour Answer TrueTrue/FalseQuestion Communication is a composite (a) information given and received (b)alistening effort by some of them involved.Correct Answer FalseYour Answer TrueMultiple Choice Multiple AnswerQuestion Some tips for improving written communication would beCorrect Answer Avoid unnecessary words , Use simple words and phrases , Useshort andfamiliar wordsYour Answer Avoid unnecessary words , Use simple words and phrases , Useshort andfamiliar wordsTrue/FalseQuestion The theory of Bureaucracy was first propounded by Henry L.Gantt.Correct Answer FalseYour Answer FalseMultiple Choice Single AnswerQuestion In which type of income class, does the insurance sector have toface the

challenge of making insurance a buying priority?Correct Answer lower-middleYour Answer lower-middleMultiple Choice Multiple AnswerQuestion The different kinds of relationships for selecting the span ofcontrol wouldbe :Correct Answer One to one , Cross relationship , Direct groupYour Answer One to one , Cross relationship , Direct groupMultiple Choice Single AnswerQuestion Management is said to be the combination of three factors, arts,scienceand the third isCorrect Answer professionYour Answer professionMultiple Choice Multiple AnswerQuestion Functional authority works only when,Correct Answer Assignment is clarified , The subordinates are allowed toparticipate ,Feedback control is establishedYour Answer Assignment is clarified , The subordinates are allowed toparticipate ,Feedback control is establishedMultiple Choice Single AnswerQuestion The fundamental objective of corporate governance is essentiallyCorrect Answer enhancement of long term shareholder valueYour Answer protecting the interest of other shareholdersTrue/FalseQuestion Policy is supposed to be immutable, unchanging and eternal.Correct Answer TrueYour Answer TrueMultiple Choice Multiple AnswerQuestion A procedure has the following advantagesCorrect Answer ensures uniformity of action , increases co-ordination ,provides goodstandard for the manageYour Answer ensures uniformity of action , increases co-ordination ,provides goodstandard for the manageTrue/FalseQuestion Management is always defined as dynamic, universal, ever-changingsubject.Correct Answer TrueYour Answer TrueMultiple Choice Multiple AnswerQuestion Under principle of effective communication what should be fullyunderstood by all concerned.Correct Answer tasks , policies , responsibilitiesYour Answer tasks , policies , responsibilitiesMultiple Choice Single AnswerQuestion One of the popular forecast isCorrect Answer DemandYour Answer DemandMatch The FollowingQuestion Correct Answer Your AnswerKautilya Conception of administration

and managementPolitical, Social and EconomicManagement of stateSwami Vivekananda Political, Social andEconomic Management ofstateDivine power to facechallengesSamartha Ramdas Setting goals andaccomplishing it.Conception of administrationand managementKing Akbar Creator of social progressand prosperitySetting goals andaccomplishing it.Select The BlankQuestion Costliness of the ________ is the overriding factor determining theextentof decentralization.Correct Answer DecisionYour Answer StaffingMultiple Choice Single AnswerQuestion What is essential for the management to get things done in theorganization?Correct Answer DelegationYour Answer DelegationTrue/FalseQuestion Indian companies because of confused status have lackedselfconfidence.Correct Answer TrueYour Answer TrueSelect The BlankQuestion Charles Babbage built the first prototype of modern ________.Correct Answer ComputersYour Answer ComputersSelect The BlankQuestion Consultants must conduct diagnosis to redefine ________.Correct Answer ProblemYour Answer ProblemTrue/FalseQuestion Lower level managers need EQ most.Correct Answer FalseYour Answer TrueMultiple Choice Single AnswerQuestion Companies seeking to improve have taken a plethora of initiativessuch asCorrect Answer TQMYour Answer TQMMultiple Choice Multiple AnswerQuestion Some of the limitations of business planning areCorrect Answer Time Consuming , Expensive device , Heavy cost of planningYour Answer Time Consuming , Expensive device , Heavy cost of planningSelect The BlankQuestion Events are occurrences designed for ________ interests.Correct Answer marketing

Your Answer marketingSelect The BlankQuestion Positive motivation makes people willing to do their work in thebest waythey can and improve their ________.Correct Answer performanceYour Answer productivityMultiple Choice Single AnswerQuestion To which practice is the term “corporate governance” given?Correct Answer ManagementYour Answer ManagementSelect The BlankQuestion Under the types of motivators, non-financial motivators areencouragement, freedom ________.Correct Answer recognitionYour Answer recognition

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