SCHAD Leverages IOT with Greater Toronto Airport Authority IoT, Value, and Happy Customers

Marc Turpin Director Technical Performance GTAA

Dave O’Reilly President & CEO of SCHAD

Introductions

Marc Turpin Director Technical Performance GTAA

25 years of airport facilities related experience from planning, engineering, design, construction, maintenance, property management and commercial development. He has been with Toronto Pearson Airport for the last 18 years and currently holds the position of Director of Technical Performance, with overall accountability for asset management. He is overseeing the implementation of MAXIMO as the new Enterprise Asset Management system for the airport.

Dave O’Reilly President & CEO of SCHAD

Dave has been guiding world-class organizations to adopt and gain benefit from mobile technology for over 15 years. He has introduced mobile in a wide range of industries, including manufacturing, transportation, utilities, retail and life sciences. SCHAD’s products bridge IoT data, specifically industrial process automation data, into IBM’s maintenance software ecosystem, providing an incredible wealth of information that speeds reactions and informs preventative and predictive planning. SCHAD’s customers are saving millions of dollars in improved MTTR and reduced downtime.

• ABOUT TORONTO PEARSON • Canada’s largest and busiest airport, in Canada’s largest and busiest city. • Currently handles over 400,000 flights and over 38.6 million passengers annually. • Handles 45% of Canada’s air cargo (500,000 tonnes per year) • 432,825 aircraft movements • 15th-busiest airport by flights • Only JFK in North America handles more flights

• MAINTENANCE AT TORONTO PEARSON • More than 6 million square feet of terminal space • Over 29,000 assets • Over 225,000 annual work orders

GTAA - Creating the continent’s premier entry point

• KEY FACTORS IN OUR SUCCESS WILL BE… •  Service reliability •  Anticipating and exceeding of the needs of our guests •  Further developing an atmosphere of welcome and relaxation •  Competitive costs and value to airlines and our shared passengers •  Sustainable growth

Creating the Continent’s premier entry point

About SCHAD

•  Heritage in Man to Machine •  Huge library of legacy drivers – PLC, SCADA, BMS etc •  The on-ramp to Watson IoT Platform & Watson IoT Platform Connect •  IBM’s partner in delivering the IoT vision

Who is SCHAD?

HVAC Lighting

People Movers

Manufacturing Equipment

Conveyors / Sorters

SCHAD Aggregator /

Gateway Building  Management  Systems

SCADA  &  MES  Systems

Pumps

Line drives

Airport Facilities

Variety, Volume and Velocity Of Data is Increasing

The  Internet  of  Things  (IoT)  is  the  network  of  physical  objects  or  “things”  embedded  with  electronics,  so*ware,  sensors,  and  connec-vity  to  enable  objects  to  exchange  

data  with  the  produc@on,  operator  and/or  other  connected  devices.  Experts  es@mate  that  the  IoT  will  

consist  of  almost  50  billion  objects  by  2020.  

Data

What do we need to do to leverage IoT?

Information

+

Context

“I am not feeling well”

“I am not feeling well. This is the second time today. My last service was last

week – they replaced a motor. My next service is scheduled for tomorrow. My PLC is telling me the issue is consistent

with excessive vibration.”

“Given my usage and environmental conditions and based on historical empirical evidence, there is a 90% possibility

that I will fail next week.”

•  Result: 22 minutes delay to passengers disembarking = •  unhappy customers, possible airline fees, delay to gate schedule

Without SCHAD Mobile Alarms

•  00.00 Boarding Bridge is left in oversteer •  00.20 Next plane arrives at gate •  00.22 Boarding bridge fault is discovered •  00.24 Technician is called •  00.30 Technician arrives and begins repairs •  00.40 PBB is fixed and returned to service •  00.42 Passengers disembark

•  00.00 Boarding Bridge is left in oversteer •  00.00 Technician is alerted automatically •  00.06 Technician arrives and begins repairs •  00.16 PBB is fixed and returned to service

•  Result: No delay, happy customers, no fees, no impact on gate schedule

•  00.20 Next plane arrives at gate •  00.22 Passengers disembark

With SCHAD Mobile Alarms

Proactive Reactive

Max

imo

CM PM

SC

AD

A

Alarms Metering

Supporting the journey •  From Reactive through Planned

and Predictive to Reliability-based Maintenance

•  Improving maintenance practises is an evolution

•  Bringing together data from SCADA and Maximo with mobility will achieve immediate benefits

•  The benefits, and the ROI, improve with tighter integration of people, process and systems

!

• FASTER REACTION • Reaction time to unplanned fault – 60% improvement • Mean Time To Repair – 30% improvement

• BETTER INFORMATION • 70% improvement in Data accuracy

• CHEAPER • 25% improvements in Productivity

• INCREASE IN PLANNED WORK ORDERS – 30% • CUSTOMER SATISFACTION!!!!

Business Value - Measured

•  550 mobile users are being enabled

•  Expanding integration to add many more systems and data points - 200,000 planned across Lifts/Elevators, Escalators, Parking, HVAC and many more

•  Continuous value delivery

Where next?

Creating the Continent’s premier entry point

“At the GTAA Passengers are our Passion. We want our customers to be delighted with airport operations, cleanliness and efficiency. Leveraging technology to enhance this experience is key. Working with EDI, a leading integrator and implementer of IBM Maximo & TRIRIGA, and SCHAD, the GTAA is delivering against this vision. By keeping technicians updated on the current operational state of assets we can react more quickly to unplanned downtime and plan better so we can predict the maintenance needs of the future, ensuring smooth customer transition from sidewalk to airborne. This is truly IoT at work.”

Pat Neville, P.Eng., Vice President Airport Planning & Technical Services

Greater Toronto Airports Authority

Airports

Logistics Automotive Manufacturing

Selected Customers

Marc Turpin Director Technical Performance GTAA

Dave O’Reilly President & CEO SCHAD

Thank you!

•  Gathering data •  Interpreting data – both short & long term

•  Acting upon data – both short & long term

What are the challenges

How do we acquire this data?

Manually   Hybrid  Mobile  Solu@on  

Automa@cally  Mobile  Technology  

Collect  

4. Improvement

3. Analytics

2. Data Store

Enterprise Reporting

Feed

Statistics/Models for Improvement

Work Orders, Excel, Browser, Planning

Identified Improvement

actions/projects

1.  Sensing-Monitoring

Meta-data model •  Contextualization •  Interrelationships

5. Sustainability & Reporting

Iden@fy  Act  

Improve  

Monitor

How  to  apply  

•  Predictive maintenance strategies are possible in complex environments.

•  Good information is key to a robust predictive strategy

•  Data should be gathered at the Genba (The spot), acted upon in real-time, and analysed perpetually

Summary

EXTEND7000 Mobile Maintenance

EXTEND7000 Mobile SCADA

EXTEND7000 Automated Meter Reading

Supporting all Maintenance Activities

Work Order Management •  Support for all Work Types

including CM and PM •  Linked documents •  Linked spare parts •  Record problems with

images and video •  Inspections and routes •  Meter-reading •  Calibration •  Process-centric UI design •  Automated labour recording •  Inventory/Storeroom

functionality •  Coming: SMS & CFR139

SCADA Interface •  Real-time Alarms

•  Filter and prioritise for root cause identification

•  Team workflow for escalations and delegation

•  Linked documents •  Location maps

•  View and control equipment state

•  Permissions-based access to PLC program parameters

•  Connect to PLCs or SCADA systems

Automatic Meter Reading •  Read values from SCADA tags

directly into Maximo asset meters

•  Condition Monitoring •  Meter-based PM

Maximising benefits

Work Order Management •  Improved data capture •  Immediate access to

documentation •  Direct parts ordering •  Reduced travel time •  Streamlined Intuitive UI

means better user acceptance and vastly reduced training

•  Supports your standard business processes

SCADA Interface •  Improved response

time •  Increased visibility of

machine state •  Immediate access to

related documentation

•  Reduced travel time

Automatic Meter Reading •  Better Reporting •  Trend capture for condition-

based scheduling

Benefits of Integration

•  Integrated asset view •  Eliminate unplanned

downtime •  Reduced MTTR •  Faster response to failure •  Improved data accuracy •  Massive time efficiency

improvements

Without EXTEND700

0

With EXTEND700

0

PM ACTIVITY (Proactive)

FAULT RECOVERY (MTTR) (Reactive)

~15’ ~20’ ~10’ ~10’ ~10’ ~5’

FAULT

~5’

<1’ <1’ <1’ ~3’ ~3’

Comparison Summary

~10’

~10’ ~5’ ~5’

~15’

~20’

~10’

<1’ <1’ <1’ ~3’ ~3’ ~9’ Total

With EXTEND7000

~75’ Total

Without EXTEND7000

88% less time spent on travel and data-recording

•  38 million passengers

•  432,825 aircraft movements

•  34th-busiest airport by total passenger traffic

•  23rd-busiest airport by international passenger traffic

•  15th-busiest airport by flights

•  Only JFK in North America handles more flights

Creating the continents premier entry point

Fully  integrated  to  Siemen  WINCC  SCADA  and  Siema=c  

S7  PLC’s

Integrated  Work  Order  Management  with  mul=ple  

EAM  systems  including  Maximo

Managing  wide  range  of  facili=es,  including  baggage-­‐handling Rapid  payback  based  on  reduced  headcount  needs  in  maintenance  while  delivering  improved  response  =mes

Real-­‐=me  connec=vity  to  mul=ple  SCADA  systems,  PLCs  

and  BMSs

Mobilising  mul=ple  Work  Order  Management  and  

Inventory  systems

State-­‐of-­‐the-­‐art  new  airport  for  Berlin Mobilising  maintenance  of  key  systems  including  baggage-­‐handling,  runway  ligh=ng,  airways

Tried  3  other  mobile  solu=ons:  SCHAD  chosen  due  to  UI  and  integra=on  with  automa=on  (SCADA/BMS)

27  live  users:  full  roll  out  thru  2015

Offline  and  Online  Mode

Process-­‐oriented  UI  for  improved  produc=vity  and  end-­‐user  sa=sfac=on