Schiphol Charges Conditions 1 Nov 11

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Schiphol Airport

Charges and Conditions

1 November 2011

31 May 2011


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Contents

Contents ....................................................................................................................................... 2

Schiphol Airport Charges and Conditions........................................................................................ 4

Article 1 Definitions.................................................................................................................... 4

Article 2 Landing and take-off .................................................................................................. 5

Article 3 Landing and take-off charges.................................................................................... 5

Article 4 Noise categories .......................................................................................................... 6

Article 5 Passengers .................................................................................................................... 7

Article 6 Passenger charges ....................................................................................................... 7

Article 7 Unforeseen circumstances.......................................................................................... 7

Article 8 Aircraft parking ........................................................................................................... 7

Article 9

Aircraft parking charges............................................................................................. 8

Article 10 Service........................................................................................................................... 8

Article 11 Payment obligations ................................................................................................... 8

Article 12 Applicable law and settlement of disputes.............................................................. 8

Article 13 Provision of fleet and loading data .......................................................................... 8

Article 14 Obligations................................................................................................................. 10

Article 15 Surcharge Regulation Concerning the Use of Chapter 2 Aircraft........................ 10

Article 16 Turnover Tax .............................................................................................................. 10

Article 17 Notice charges and conditions................................................................................. 11

Article 18 Compliance with charges and conditions............................................................... 11

Article 19

Incentives.................................................................................................................... 11

Article 20 Appendices................................................................................................................. 11

Article 21 Effective Date ............................................................................................................ 11

Appendix I Airport Charges (in euros)....................................................................................... 12

Appendix II Conservative Classification of Noise Categories................................................. 13

Appendix III Airline Reward Programme..................................................................................... 14

Appendix IV Freighter Reward Programme ................................................................................ 19

Bijlage V Cargo Sustainability Incentive Programme.......................................................... 21

Levies and taxes at Amsterdam Airport Schiphol......................................................................... 23

PRM Levy .......................................................................................................................................... 24

Governmental Levies ...................................................................................................................... 25

General Information....................................................................................................................... 26


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N.V. Luchthaven SchipholAmsterdam Airport Schiphol

Schiphol Airport Charges and Conditions

N.V. Luchthaven Schiphol, operator of the designated airport Schiphol;

in regard to article 8.25d, of the Aviation Act;

AMMENDS:

charges and conditions for activities of the airport operator for the use of the designated airportSchiphol by airlines, as well as a natural or legal person other than the airline that operates flights

This text is a translation of the original Dutch document. In the event of a difference of understanding,the Dutch text will prevail.


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o. Passenger Occupant of an aircraft, not belonging to the aircrafts crew and co- flying dead-heading crew.

p. Crew Anybody on board of the aircraft carrying out activities which are ofdirect importance for the operation of the aircraft or carrying outactivities on behalf of the passengers or the load.

q. Transit Passenger A passenger arriving at the airport on a through flight andsubsequently leaving the airport on the same aircraft or on areplacement aircraft, used following a breakdown of the former,without having left the customs area.

r. Transfer Passenger A passenger arriving at and departing from the airport on a differentaircraft or on the same aircraft under a different flight number, whose

main purpose for using the airport is to effect a transfer (origin destination) without leaving the customs area for a period exceeding 24hours.

s. State aircraft State owned aircraft used in military, customs and police services.

t. Cargo Freight, transported under Airway Bill, which is loaded or unloaded atthe airport, including express cargo en military mail and excluding mailand trucked cargo.

u. Mail Mail which is loaded or unloaded at the airport, excluding military mail.

Article 2 Landing and take-off

Section 1 For aircraft landing at and taking off from the airport, a landing and take off charge ispayable to the Company, the amount of which is determined by the following factors:

I the aircrafts weight (to be hereinafter referred to as the charge according to weight)II the noise certification of the aircraft (to be hereinafter referred to as the charge

according to noise)III the point in time of arrival at and departure from the airport (to be hereinafter referred

to as the charge according to point in time)

Section 2 To calculate the charge as referred to in Section 1, Sub I, II, and III of this article, adistinction is made between point to point flights, cargo flights and local and instructionflights.

Section 3 To calculate the charge as referred to in Section 1, Sub I, II, III of this article a distinction ismade between connected and disconnected handling.

Article 3 Landing and take-off charges

Section 1 The basic compensation is applicable for a landing or a take-off by an aircraft defined innoise category B (see Article 4) between 6:00am and 11:00pm local time. This basiccompensation serves as a starting point for determining the charge according to noise andpoint in time, as described in Section 2 of this article.

In the event of a point-to-point flight with connected handling the basic compensation fora landing or take-off is calculated according to aircraft weight:a. for aircraft not weighing more than 20,000 kg MTOW, the charge is 95.20b. for aircraft weighing more than 20,000 kg, the charge is 4.76 per 1,000 kg (or part

thereof)

In the event of a point-to-point flight with disconnected handling the basic compensationfor a landing or take-off is calculated according to aircraft weight:a. for aircraft not weighing more than 20,000 kg MTOW, the charge is 76.20


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b. for aircraft weighing more than 20,000 kg, the charge is 3.81 per 1,000 kg (or partthereof)

In the event of a cargo flight the basic compensation for a landing or take-off is calculatedaccording to the aircraft weight:a. for aircraft not weighing more than 20,000 kg MTOW, the charge is 49.60b. for aircraft weighing more than 20,000 kg, the charge is 2.48 per 1,000 kg (or part

thereof)

In the event of a local or instruction flight with connected handling the basic compensationfor a landing or take-off is calculated according to the aircraft weight:a. for aircraft not weighing more than 20,000 kg MTOW, the charge is 57.20b. for aircraft weighing more than 20,000 kg, the charge is 2.86 per 1,000 kg (or part

thereof)

In the event of a local or instruction flight with disconnected handling the basiccompensation for a landing or take-off is calculated according to the aircraft weight:a. for aircraft not weighing more than 20,000 kg MTOW, the charge is 45.60b. for aircraft weighing more than 20,000 kg, the charge is 2.28 per 1,000 kg (or part

thereof)

Section 2 Over and above the basic compensation, there are surcharges or discounts, which applyaccording to noise and point in time. These are outlined as follows:

I Charges according to noise (see Article 4):- noise category MCC3 (Marginally Compliant Chapter 3): basic compensation

increased by 60% for each landing or take-off- noise category A: basic compensation increased by 40% for each landing or take-off- noise category B: basic compensation applies for each landing or take-off- noise category C: basic compensation reduced by 20% for each landing or take-off

II Charges according to point in time:For take-offs between 11:00pm and 6:00am local time all charges as mentioned above willbe increased by 50%. For landings between 11:00pm and 6:00am local time all charges asmentioned above will be increased by 27%.For landings and take-offs between 11:00pm and 6:00am local time with aircraft in categoryMCC3, all charges as mentioned above (in section 2, I and II) will be increased by an extra50%.

Al the amounts are rounded off to cents. See attachment I for an overview of the charges.

Article 4 Noise categories

Section 1 The charge applicable according to the amount of noise generated, is related to the extentto which individual aircraft engage available capacity within Schiphol's noise contours. Thebasis is the noise production in EPNdB values per aircraft, according to the certification asacknowledged and accepted by ICAO. The EPNdB must be defined within the Chapter 3certified aircraft category. The EPNdB is calculated by subtracting the sum of the threeChapter 3 limit values (in accordance with ICAO document ANNEX 16, Volume 1) by the sumof the three EPNdB noise certification values. The following noise categories have beendefined:

- noise category MCC3: 0 EPNdB > -5 (Marginally Compliant Chapter 3)- noise category A: -5 EPNdB > -9 (relatively noisy aircraft);- noise category B: -9 EPNdB > -18 (average noise producing aircraft);- noise category C: EPNdB -18 (relatively-low-noise aircraft).

Amsterdam Airport Schiphol establishes the noise categories, in accordance with article 17.

Section 2 For aircraft, which are not Chapter 3 certified, the following is applicable:- Chapter 2 aircraft: noise category MCC3- all helicopters noise category B- all aircraft < 6 tonnes MTOW and


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all (turbo)prop aircraft 9 tonnes MTOW. noise category C

For the surcharge regulation regarding Chapter 2 aircraft see Article 15.

Section 3 If the noise certification values of an aircraft are not available for Amsterdam AirportSchiphol the charges according to noise will be based on the most unfavourableconfiguration of that aircraft type (see Attachment II for an overview per aircraft type).

Article 5 Passengers

Section 1 In the event of passenger transportation, passenger related charges are payable, namelythe Passenger Service Charge and the Security Service Charge, the amount of which isdetermined by the number of passengers on board the aircraft upon departure from theairport (to be hereinafter referred to as the charges for passengers).

Section 2 To calculate the charges as referred to in Section 1 a distinction is made between departinglocal passengers and departing transfer passengers.

Section 3 The charges for passengers as referred to in Section 1 are not payable for:

a. transit passengers;b. passengers under two years of age;c. passengers on state aircraft.

Section 4 The charges for passengers are payable by the owner of the aircraft.

Section 5 To calculate the charges for passengers, the owner of the aircraft, or the person acting onhis/her behalf, should provide the Company with a written statement for each flight,showing the number of passengers on board the aircraft upon departure. This statementshould be submitted in a manner that is verifiable by the Company. The number of transferpassengers and the number of passengers as referred to in Section 3, subdivided intocategories a and b are required to be stated. In case of non compliance, calculation of thecharge will be made in accordance with seating capacity of the relevant aircraft type on anall economy basis.

Article 6 Passenger charges

The charges for passengers as referred to in Article 5, Section 1, are as follows:a. the Passenger Service Charge: 14.52 per departing local passenger and 6.10 per

departing transfer passengerb. the Security Service Charge: 12.68 per departing local passenger and 7.10 per departing

transfer passenger

Article 7 Unforeseen circumstances

Section 1 If, after having taken off from the airport, an aircraft returns without having landed atanother airport - due to bad weather conditions, engine trouble, or any other unforeseencauses - the charges listed in Article 2 and Article 5 will not be levied.

Section 2 Furthermore, Schiphol Airport has the discretion to waive the charges as listed in Article 2and Article 5 in case of, in its opinion, other unforeseen circumstances than mentioned insection 1 of this article.

Article 8 Aircraft parking

For parking an aircraft in designated general use areas of the airport, a parking charge per 24 hour

period or part thereof will be due in accordance with the provisions laid down in Article 9.


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Article 9 Aircraft parking charges

Section 1 Except for the provisions laid down in Section 2, a parking fee of 1.67 per 1,000 kilogramsof weight (MTOW) is payable for parking each 24 hours or part thereof.

Section 2 No charge is due if parking takes place for a period of less than six hours and fifteen

minutes. A parking period is defined as the total time the aircraft stays at the airport, lessthe period of time the aircraft is positioned at an aircraft stand not controlled by theCompany, minus six hours and fifteen minutes.

Article 10 Service

The rates listed in Articles 3, 6, and 9 do not include the costs for any assistance rendered during theparking procedure (including anchorage) or during departure of the aircraft. The way in which theservice referred to above is provided will be determined by the Company as will the fees payable forthese services.

Article 11 Payment obligations

Section 1 The owner of the aircraft, the holder and the user thereof, and the person acting as anauthorised representative of the owner, the holder or user thereof, are responsible forpayment of the charges referred to in Articles 2, 5, 8 and 10, subject to the provisions ofArticle 14.

Section 2 All rates listed are exclusive of any taxes or levies payable thereon.

Article 12 Applicable law and settlement of disputes

Section 1 All rights, obligations and disputes arising under the present Schiphol Airport Charges andConditions and appendices are exclusively subject to the provisions of Dutch law.

Section 2 Within a period legally defined, users can submit a request to the Board of the NetherlandsCompetition Authority, in order to determine whether the charges and conditions arecontrary to the rules laid down by or pursuant to the law (please refer to Aviation Actarticle 8.25f and AAS Operation Decree article 6).

Section 3 Any other disputes will be submitted only to the judgement of the authorised Court in theDistrict of Haarlem, the Netherlands.

Article 13 Provision of fleet and loading data

Section 1 Provision of Aircraft Fleet DataThe natural or legal person owning or holding a civil aviation aircraft and having disposal thereof for thepurpose of participating in air traffic, under own responsibility, owner, is required to provide a fullstatement of the aircraft, containing the following specifications:

1. Manufacturer, type and model2. Serial number of the aircraft3. Nationality and registration marks (aircraft registration)4. MTOW (in kilos)5. Configuration6. Noise certification values (EPNdB Fly-over, Lateral, Approach)7. Motortype

Also, a statement of the aircraft which should be regarded as state aircraft should be provided. This

statement has to be provided to the Airport Administration prior to the (first) flight with the specificaircraft. Only aircraft owned by the state qualify as state aircraft. Furthermore, the natural or legal


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person owning or holding the aircraft should state in writing that the aircraft is only used as a stateaircraft.

ValidityTo demonstrate the validity of the MTOW and the noise certification values, copies of the relevant pagesfrom the approved Airplane Flight Manual should accompany this specification. From the approvedAirplane Flight Manual both the pages with limitations showing the MTOW (Limitations) and the section

describing the aircraft and the engines installed and noise certification values (Appendices andsupplements external noise), as well as the page with the list of valid pages (List of Valid Pages) withdate and serial number(s), have to be provided. To demonstrate the validity of the noise certificationvalues a copy of the official noise certificate can be provided as well.In addition, the owner is required to report all changes occurring in its fleet and/or changes in anaircrafts/motor type configuration immediately and is required to present the copies of the approvedAirplane Flight Manual and/or official noise certificate as described above.

Conservative ValuesShould the MTOW data of an aircraft that has landed at the airport not be available, the highest weightof the aircraft type concerned will be charged. If noise certification values are not available, the noisecategory will be based on the most unfavourable configuration of the aircraft type concerned (seeconservative classification of noise categories in Attachment II). If the MTOW is not certified, the chargewill be based on the Maximum Design Taxi Weight, or the Maximum Flight Weight with Flaps in Take

off Position. In the event of non compliance with the above conditions, credit invoices of differencesarising from the application of the conservative values cannot be made.

Section 2 Provision of Loading Data

Data to be providedFor each calendar day the airline company is required to provide a specification of all aircraft departingfrom and arriving at the airport on that day and to provide the number of passengers and loading onboard of these aircraft. Loading relates to baggage, cargo and mail. Even in the event a handling agentprovides the load data, the airline will continue to be responsible for correct, complete and timely supplyof the data. The provision of data is required for all flights operating at the airport, also if there are nopassengers and/or cargo on board.

How to provide loading dataThe information is required to be provided electronically. Electronic Data Interchange (EDI) in flightreporting should be used.

Flight reporting refers to up-to-date reports of the loading of the arriving or departing aircraftat Schiphol via SITA by means of Load Messages (LDM) and Passenger Transfer Messages (PTM).

In the event an airline company does not have a link to EDI in flightreporting, the information can beprovided electronically in an Excel file. This file should be provided in a specific format, so that theinformation is suitable for automatic processing in CISS (Central Information System Schiphol). This Excelformat can be obtained from the Airport Administration. The loading data should be provided via EDI ofby email to the Airport Administration every day before 9.30am local time([email protected]; SITA: SPLLA7X).

InspectionThe passenger data should be based on the flight coupons and/or should no physical flight coupons havebeen handed out to (some of) the passengers, on an 'ITKT' or comparable list for e-tickets.The Company reserves the right to inspect the flight coupons and/or e-ticket list in order to verify thecompleted forms. Consequently these coupons and/or e-ticket list should be available at the office of theairline or handling company at Schiphol Centrum for at least 24 hours after departure of the aircraft. Inthe event of an inspection, a 'load sheet' or comparable document, on which total passenger numbersare mentioned, must be available together with an 'inbound' list or transfer passenger list, on which theorigin and ultimate destination of transfer passengers are stated. Alternatively, the total number ofpassengers and the transfer passenger list may also be shown in the automated system of the airline. Inaddition a list with ticket codes used by the Airline Company is required to be available.Should the need arise, in consultation with the airline any discrepancies noted may be debited orcredited for a period of maximum 12 months prior to the date on which the discrepancy was established.Any claims emanating from the discrepancies established between the load data provided and theinvoicing thereof must be submitted to Schiphol Group in writing together with the onus of proof.

Schiphol reserves the right to require an audit certificate in case structural discrepancies are found whenthe load data which is provided is inspected. For the sake of clarity, please note that 'If-Seats-Available-Passengers' and travel agents are not exempt from paying the passenger-related charges.


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Article 14 Obligations

All charges referred to in article 2, 5, 8 and 10 should be paid in full to the Apron Office of the Companywith a credit card prior to departure of the aircraft.

The Company and the airline can agree on an alternative way of payment, like weekly pre-payments or a

weekly invoice with complementary guarantees in the form of a bank guarantee or deposit, for theservices provided by the Company to the airline.

The Company has the discretion to allow a certain credit limit to an airline, in a manner to be chosen bythe Company. In determining the credit limit, the company takes the credit worthiness and paymentbehaviour of the airline into account. The maximum payment term is within three weeks from the dateon the invoice. When this term is exceeded, an interest charge of 1% on a monthly basis applies to theamount of the invoice.

The Company can terminate a payment agreement unilaterally and restrict the credit limit when thepayment behaviour or credit worthiness of the airline gives reason to do so.

ClaimsClaims on invoices should always be received within three weeks after the date of the invoice. Any

change in the invoice amount or postponement of payment is not permitted, nor is it permitted toreturn the invoice without preliminary consultation.

Aircraft Leased OutIn case of an aircraft being leased out for a period exceeding six months, it is possible to send the invoiceto the lessee concerned on request of the owner/lessor. In order to receive the invoice, the lessee shouldwrite in advance. Until then however, the owner/lessor is fully liable for all sums payable.In the event the lessee of an aircraft would like to stand surety for one or more flights, the completedform Guarantee per flight should be submitted to the Account Management department. This form isavailable at the Account Management department.

Unforeseen CircumstancesIn the event a flight as defined in Article 7 is levied, the relevant airline can request exemption ofpayment in writing at the Account Management department within three weeks after date of invoice.

Article 15 Surcharge Regulation Concerning the Use of Chapter 2 Aircraft

Total BanAs of 1 April 2002 a total ban on Chapter 2 operations is in force at Schiphol Airport. This ban is based onEuropean legislation.

SurchargeIf, in spite of the above ban, Chapter 2 aircraft land at Schiphol Airport an additional surcharge on thelanding charges will apply.The basis for calculating the surcharge is as follows:- up to 100 tonnes MTOW 1,837.80 per landing

- from 100 tonnes MTOW 2,756.70 per landing

Chapter 2 AircraftA Chapter 2 aircraft is defined as a civil subsonic aircraft, noise certified on the grounds of the standardsas referred to in Annex 16, volume 1, Chapter 2, to the ICAO convention (third edition, 1993). On firstrequest, the owner/operator of an aircraft should provide a copy of the noise certificate of the aircraftoperated at Schiphol Airport.

Article 16 Turnover Tax

Under Dutch Tax Legislation (Turnover Tax Act 1968), turnover tax is levied on all rates and amountsstated, with the exception of governmental levies as mentioned in these explanatory notes. The current

turnover tax rate is levied on the landing and take-off charges, parking charges, Passenger ServiceCharge and Security Service Charge.


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Zero RateHowever if landing and take-off charges, parking charges, the Passenger Service Charge and the SecurityService Charge are charged to the airlines mentioned in 'J.P. Airlinefleets International' (annual editionof Buchner & Co in Zurich), the zero rate of turnover tax will apply to these airlines. However, if anairline does not operate (a part of) its aircraft fleet as public transport in international air traffic, thecurrent turnover tax rate will apply for those aircraft.

Article 17 Notice charges and conditions

Section 1 The airport gives notice of the charges and conditions before the time period to which thecharges and conditions relate. Further rules are laid down, by or pursuant to a generaladministrative order, regarding the manner in which and date on which notice is to begiven. (AAS Operation Decree, article 3 and 4)

Section 2 The notice of the charges and conditions will be made by making the charges andconditions available for inspection, in any case at the offices of the airport operator at theairport, by announcing the determination of the charges and conditions in at least onedaily, weekly or national newspaper or in any other appropriate manner, so that the userswill be reached in the best possible way, and by sending the charges and conditions to users

on request at the addresses given by them.

Article 18 Compliance with charges and conditions

Costs incurred because of non compliance with any condition mentioned may be charged to the owner.

Article 19 Incentives

There are three incentive programmes applicable at Schiphol airport: the Airline Reward Programmefor passenger airlines, the Freighter Reward Programme and the Cargo Sustainability Incentive

Programme for cargo airlines. Please refer to appendix III, IV and V for the content of theseprogrammes.

Article 20 Appendices

The appendices I to V attached to this Schiphol Airport Charges and Conditions are an integral part ofSchiphol Airport Charges and Conditions. The following part Levies and taxes at Amsterdam AirportSchiphol is just added for informative purposes for the users.

Article 21 Effective Date

These Schiphol Airport Charges and Condition are effective as of 1 November 2011.

N.V. Luchthaven SchipholThe Board of ManagementDate: 31 May 2011


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Appendix I Airport Charges (in euros)

Landing and take-off

charges day day day day

(charge per 1.000 kg) landing/

take-off l an di ng t ak e-o ff

landing/


landing/


landing/


Point-to-point flight

Connected handling 7.62 14.51 17.14 6.66 8.46 10.00 4.76 6.05 7.14 3.81 4.84 5.71

Disconnected handling 6.09 11.61 13.71 5.33 6.77 8.00 3.81 4.84 5.71 3.05 3.87 4.57

Local/instruction flight

Connected handling 4.57 8.71 10.28 4.00 5.08 6.00 2.86 3.63 4.28 2.28 2.90 3.43

Disconnected handling 3.66 6.96 8.23 3.20 4.06 4.80 2.28 2.90 3.43 1.83 2.32 2.74

Cargo flight 3.96 7.54 8.91 3.47 4.40 5.20 2.48 3.14 3.71 1.98 2.51 2.97

Category MCC3 Category A Category B Category C

night night night night

Minimum charge based on an MTOW of 20 tonnes

Day: 06.00 23.00 hrsNight: 23.00 06.00 hrs

Chapter 2 surcharge per landing:

Up to 100.000 kg: 1,837.80

Over 100.000 kg: 2,756.70

Passenger Charges

Passenger Service Charge

per departing local passenger 14.52

per departing transfer passenger 6.10

Security Service Charge

per departing local passenger 12.68

per departing transfer passenger 7.10

Parking Charge

per 1.000 kg per period of 24 hours 1.67


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Appendix II Conservative Classification of Noise Categories

Noise category MCC3

(basic compensation +60%)

Noise category A

(basic compensation +40%)

Noise category B

(basic compensation)

Noise category C

(basic compensation -20%)

Airbus A300 Airbus A310Airbus A321

Airbus A319Airbus A320Airbus A330

Airbus 318Airbus A340-200/300/500/600Airbus A380

B707B727B737-100/200/400B767-200/300B747-100/200/300/SP

B737-300//500B747-400

B737-600/700/800/900B757-200/300B767-400B777-200/300er

B717

Antonov all typesBAC 1-11DC-8DC-9DC-10Ilyushin all typesTupolev all typesYak42

BAe types not mentionedFokker 27Lockheed all typesMD-81/82/83/87/88Tristar all types

ATR42ATR72BAe 146/AVRO RJ seriesBombardier CRJ700Bombardier 900Canadair CL600Canadair RJ 700/900Dash all typesEmbraer 170/175/190/195Fokker 50Fokker 100MD-11Shorts 360

BAe ATPBAe JetstreamBombardier Global ExpressCanadair CL601/604Canadair RJ 100/200Dornier 328/JET/propEmbraer EMB-120 (Brasilia)Embraer 135/145Fokker 70MD-90Saab all types

Gulfstream II/IIIHawker 700 (HS 125-700)

Cessna 650Falcon 10/20/50

Cessna 500 other typesFalcon 200/900/2000/7xHawker 800 (BAe 125-800)

IAI other typesLearjet 31/35/36/45/55/60

Beech all typesCessna 560 XLCessna 750

Dornier 228Gulfstream IV/VHawker 750/800 XPIAI Galaxy/Astra 1125/AstraSPXPiper 31 NA

All other aircraft notmentioned in noisecategories MCC3, A, B of C

All helicopters Alle aircraft < 6 ton MTOW

Alle (turbo-)props 9 tonMTOW


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Summary Reward per (additional) departing passenger

Year 1 Year 2 Year 3

Short-haul and medium-haul

New destination for Amsterdam Airport

Schiphol

9.00 6.75 4.50

Long-haul

New destination for Amsterdam Airport

Schiphol

or

New destination for airline

or

New flights added to airlines existing route

or

Capacity increase to airlines existing route

or

New destination combined with an airlines

existing route

9.00 plus start-up

bonus

9.00

9.00 for all

additional passengers

9.00 for alladditional passengers

9.00 for all

additional passengers

on the combined route

6.75

6.75

-

-

-

4.50

4.50

-

-

-

Off-peak

New flight departing during off-peak period 9.00 6.75 2.25

Please refer to article 8 for rewards per transfer passenger.

For more information:

Terms and conditions apply to the Airline Reward Programme. If you are interested in using theprogramme or if you would like to receive the full details, please contact the Aviation MarketingDepartment:

Amsterdam Airport SchipholAviation Marketing DepartmentP.O. Box 75011117 ZG Schiphol AirportThe Netherlands

Tel: 00 31 20 601 3924Fax: 0031 20 601 3454E-mail: [email protected]: www.schiphol.com/routedevelopment


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Terms & Conditions of the Airline Reward Programme Amsterdam Airport Schiphol

1. The programme makes a distinction between short and medium haul flights and long haul flights.

2. The Airline Reward Programme only applies to regular scheduled passenger flights. Scheduledcharter operations are eligible if the schedules are publicly published and can be booked bypassengers directly other than via a tour operator.

3. With regard to short-haul and medium-haul flights the following applies:a. Every airline operating a minimum of 3 weekly flights to a new destination for Amsterdam

Airport Schiphol for a period of 20 weeks or longer will be eligible for the Airline RewardProgramme.

b. The new destination may be launched with fewer than 3 weekly flights, but must have onaverage reached a minimum of 3 weekly flights in the period of 20 weeks or longer fromthe start.

c. To qualify for the reward in the second and third year, the 3 weekly flights must beoperated year-round throughout the second and third year.

d. An airline proposing to launch a new short or medium-haul destination and wishes to beeligible for the Airline Reward Programme may not have operated to that destination inthe previous twelve months.

e. The twelve month period does not apply in the case that an airline decides to operate a

route which another airline has (recently) ceased to operate.f. Short & medium-haul flights include all flights to Europe, North Africa and the Levant.g. The reward equals 9.00 per departing passenger carried in the first year after the launch

of the new destination.h. For the second year of operation after the launch of the new destination, the reward

amounts to 6.75 per departing passenger.i. For the third year of operation after the launch of the new destination, the reward

amounts to 4.50 per departing passenger.

4. With regard to long-haul flights the following applies:a. Every airline starting a minimum of 1 weekly flight on a new long-haul route for that

airline, or adding flights to its existing long-haul passenger route for a period of 20 weeksor longer will be eligible for the Airline Reward Programme.

b. A new long-haul route is defined as a destination outside Europe, North Africa and theLevant that has not been served on a non-stop basis from Amsterdam Airport Schiphol.

c. In the case an airline changes its route schedule; either by adding or altering a destinationserved (in the case of a multi-stop operation), the Airline Reward Programme only appliesfor the additional passengers carried on the combined route in the first year.

d. An airline which changes a seasonal service to a year-round operation will qualify for theAirline Reward Programme for the extra passengers added, as of the moment the operationcan be considered as a year round operation.

e. The reward equals 9.00 per departing passenger carried in the first year after the start ofthe new or additional flights.

f. For the second year of operation after the start of a new long-haul route, the rewardamounts to 6.75 per departing passenger.

g. For the third year of operation after the start of a new long-haul route, the rewardamounts to 4.50 per departing passenger.

h. Every airline adding new flights to its existing route or increasing seat capacity on anexisting long-haul route will be eligible for the Airline Reward Programme and will berewarded for the additional number of passengers in comparison to the previous year. Thisonly applies for the first full year of new flights or additional seat capacity by the airline.

i. A new long-haul destination for Amsterdam Airport Schiphol that is served on a year-roundbasis will be rewarded with a bonus in the first year based on the seat capacity of theaircraft operated as follows (based on daily operation):> 150 seats 50,000151 to 200 70,000201 to 250 90,000251 to 300 110,000301 to 350 130,000351 to 400 150,000401 plus 175,000In the case of a less than daily operation this reward will be calculated on a pro-rata basis.

5. With regard to off-peak flights the following applies:


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a. The airline will be eligible for a reward on additional departing flights in the defined off-peak periods under the condition that there is an increase in total number of departingflights operated by the airline.

b. The reward will be based on the number of passengers on the new departing flights in thedefined off-peak periods, whereas the amount of the reward is calculated based on theincrease in total number of departing passengers transported by the airline, as compared tosituation before the addition of the new flights.

c.

The reward equals 9.00 per departing passenger carried in the first year after the additionof the new flight.

d. For the second year of operation after the addition of the new flight, the reward amountsto 6.75 per departing passenger.

e. For the third year of operation after the addition of the new flight, the reward amounts to 2.25 per departing passenger.

f. These calculations will be performed on a season to season basis (summer compared tosummer and winter compared to winter).

g. The airline must have operated at least 80% of its new flights in the off-peak period (byflight number).

h. The airline has to operate a minimum of 1 weekly flight for a period of at least 20 weeks infirst year.

i. To qualify for the reward in the second and third year, the additional flights must beoperated year-round throughout the second and third year.

j.

To determine off-peak periods at the airport, AAS will use the official document SlotDeclaration as published by Stichting Airport Coordination Netherlands (Dutch slotcoordination). The Slot Declaration is formally approved by the Operationeel SchipholOverleg. The slot declaration is altered per season.

k. If the airline adds a new flight in year 1 in a period that is determined as off-peak by AAS inyear 1 and keeps operating this flight in year 2 and 3, the airline will be eligible for areward in year 2 and 3, regardless of the new determination of the off-peak periods in year2 and 3.

l. Amsterdam Airport Schiphol will publish prior to the IATA Slot Coordination Conferencewhich periods are to apply for the Off-Peak Incentive Programme.

m. The specific off-peak periods are set by applying the following procedure: AAS will use thedeparture off-peak brackets to determine the off-peak incentive periods. An off-peakbracket is defined as a 20 minute period where there are equal or less than 15 slots fordeparting flights declared.

n.

Flights operated in the night period (23:00 06:00 hours local time) and in the period from06:00 10:00 hours local time are excluded from this programme due to environmentalpolicy and airport infrastructure constraints.

6. The Airline Reward Programme only applies to an airline if its passenger volume at AmsterdamAirport Schiphol has grown in total in comparison to the previous year.

7. Application for the Off-Peak Incentive Programme for new flights, as described in article 5,excludes the airline from participation for these same flights to the rewards, as described in article3 and 4, and vice versa.

8. The reward per passenger as mentioned in article 3, 4 and 5 and in the summary table is applicablefor departing local boarding passengers. The reward per departing transfer passenger amounts to42% of the reward per departing local boarding passenger.

9. The Airline Reward Programme has a maximum reward of 4 million per airline per year.

10. Changes of a route between alliance-partners or joint ventures are excluded from the AirlineReward Programme.

11. If an airline contracts another airline, either as a franchise, operating company or as (full) leaseoperation, this will be considered to be one airline company.

12. Marginally compliant Chapter-3 aircraft are excluded from the Airline Reward Programme. Theseare aircraft which are certified in accordance with the noise standards of ICAO Annex 16 Chapter3, for which the margin of the sum of the three certification noise levels, relative to the sum of thethree applicable ICAO Annex 16 Chapter 3 certification noise limits, is less than 5 EPNdB.

13. The airline is responsible for obtaining the necessary slots and traffic rights.


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14. The application for the Airline Reward Programme by the airline must be done in writing.

15. Any flight for which an application is made to the Airline Reward Programme must have beenoperated for a period of at least 20 weeks as a non-stop service. If the airline wishes to be eligiblefor the reward in the second and third year it must be confirmed by the airline that itintendstocontinue the route for a minimum of one moreyear after itsfirst year of operation.

16.

If two airlines apply for the same short or medium-haul destination, the Airline RewardProgramme will apply to the first airline to announce and open the route for sales.

17. The reward for the first year of operation of the new/extra flights will be paid no more than 60days after one full year of operation (or after the date that the operation was ceased if thisoccurred within the full year). The reward for the second year of operation of the new/extraflights will be paid no more than 60 days after the second year of operation and the reward forthe third year of operation of the new/extra flights will be paid no more than 60 days after thethird year of operation.

18. There will be no interest compensation applicable on the reward.

19. The airline must fully comply with the terms and conditions published in the Schiphol AirportCharges & Conditions of Amsterdam Airport Schiphol.

20. The reward will not be paid to the airline in the case the airline has not followed the paymentobligations as mentioned in the Schiphol Airport Charges & Conditions of Amsterdam AirportSchiphol.

21. Amsterdam Airport Schiphol reserves the right to use the Airline Reward Programme and allrelated matters for promotional purposes.

22. Amsterdam Airport Schiphol reserves the right to review and modify the application and rewardsof the Airline Reward Programme, and may withdraw it.

23. Amsterdam Airport Schiphol reserves the right to refuse any application to the Airline RewardProgramme that does not meet the terms and conditions mentioned above.

24.

Amsterdam Airport Schiphols decision on all above matters relating to the Airline RewardProgramme is final.

25. Amsterdam Airport Schiphol shall not be liable for any costs, expenses or damages in relation to orresulting from the above programme.

26. The above programme is subject to and may be modified or terminated in accordance with allapplicable laws and mandatory or other directions of competent authorities.

27. This Airline Reward Programme is valid as of 1 November 2011.


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Appendix IV Freighter Reward Programme

Continuous development of our Intercontinental network is of great importance to Amsterdam AirportSchiphol. To establish sustainable growth we seek for solid partnerships.

Freighter Reward Programmeby Amsterdam Airport Schiphol

Amsterdam Airport Schiphol has introduced a programme that encourages growth of existing routes andthe start up of new freighter services into our airport. Through this Freighter Reward Programme airlinesare financially rewarded for increasing full freighter flights at Amsterdam Airport Schiphol.

The programme applies for freighter flights.

New flightsEvery airline starting a weekly (or more frequent) year-round freighter flight on a new route forthat airline or adding year-round frequencies to its own existing freight route will be eligible for

a reward. This reward ranges from 300 to 750 per new or additional take-off, depending onthe type of aircraft. This reward will be given for the first year of operation of the new oradditional flights.

For more information:Terms and conditions apply to the Freighter Reward Programme (see page 2).If you are interested in using the programme or if you would like to receive the full details, pleasecontact the Schiphol Cargo Department:

Amsterdam Airport SchipholCargo Marketing DepartmentP.O. Box 75011118 ZG Schiphol Airport

The Netherlands

Tel: 00 31 20 601 4530Fax: 0031 20 601 2936E-mail: [email protected]: www.schipholgroup.com/cargo


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Terms & Conditions of the Freighter Reward Programme

The Freighter Reward Programme is valid as of 1 November 2011.

The Freighter Reward Programme only applies to full freighter flights.

The Freighter Reward Programme only applies to freighters exceeding 150 tonnes MTOW.

Freighters visiting Amsterdam Airport Schiphol for refueling only are excluded from the FreighterReward Programme.

Changes of a route between alliance-partners or joint ventures are excluded from the FreighterReward Programme.

If an airline contracts another airline, either as a franchise, operating company or as (full) leaseoperation, this will be considered to be one airline company.

In the case an airline changes its route schedule, either by adding or altering a destination served (inthe case of a multi-stop operation), the number of departing flights from Amsterdam AirportSchiphol will be considered leading. The Freighter Reward Programme will only apply if the totalnumber of departing flights by the airline has increased.

Marginally compliant Chapter-3 aircraft are excluded from the Freighter Reward Programme. Theseaircraft are defined as certified in accordance with the noise standards of ICAO Annex 16 Chapter 3,for which the margin of the sum of the three certification noise levels, relative to the sum of thethree applicable ICAO Annex 16 Chapter 3 certification noise limits, is less than 5 EPNdB.

The reward per take-off depends on the type of aircraft:

o

MTOW 150 to 300 tonnes 300o MTOW > 300 tonnes 750

The maximum reward per airline per year is 150,000

The airline is responsible for obtaining the necessary slots and traffic rights.

The application for the Freighter Reward Programme by the airline must be done in writing.

Any flight for which an application is made to the Freighter Reward Programme must have beenoperated for one year as a non-stop service and it must be confirmed by the airline that it intends tocontinue the route for a minimum of one more year after its first year of operation.

An airline which decides to extend a seasonal service to a year-round operation will qualify for theFreighter Reward Programme for the extra flights added, as of the moment the operation can beconsidered as a year round operation.

The reward will be paid no more than 60 days after one full year of operation.

There will be no interest compensation applicable on the reward.

The airline must fully comply with the terms and conditions published in the Schiphol AirportCharges & Conditions of Amsterdam Airport Schiphol.

The reward will not be paid to the airline in case the airline has not followed the paymentobligations as mentioned in the Schiphol Airport Charges & Conditions of Amsterdam AirportSchiphol.

Application for the Freighter Reward Programme excludes the airline from participation to any otherreward programme.

Amsterdam Airport Schiphol reserves the right to use the Freighter Reward Programme and allrelated matters for promotional purposes.

Amsterdam Airport Schiphol reserves the right to review and modify the application and rebates ofthe Freighter Reward Programme on a yearly basis and may withdraw it.

Amsterdam Airport Schiphol reserves the right to refuse any application to the Freighter RewardProgramme that does not meet the terms and conditions mentioned above.

Amsterdam Airport Schiphols decision on all above or other matters relating to the Freighter

Reward Programme is final. Amsterdam Airport Schiphol shall not be liable for any costs, expenses or damages in relation to or

resulting from the above programme.

The above programme is subject to and may be modified or terminated in accordance with allapplicable laws and mandatory or other directions of competent authorities.


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Bijlage V Cargo Sustainability Incentive Programme

Together with the Dutch Government, Amsterdam Airport Schiphol has committed to implement anactive policy stimulating the use of more silent aircraft as well as a preference for day time operations(between 06.00 and 23.00 hours).

As part of this policy, Schiphol wants to stimulate airlines to renew their fleet deployed at Schiphol. Forthis reason, an incentive programme is introduced to reward airlines in case MCC3 aircraft aresubstituted by more modern, quieter aircraft. Through this programme, airlines are financially rewardedfor replacing their MCC3 full freighter flights at Amsterdam Airport Schiphol.

RewardEvery airline substituting its scheduled full freighter flights with Marginally Compliant Chapter 3aircraft by flights with category B or C wide body full freighter aircraft will be eligible for areward of 400 per departure for the replaced flights. This reward will be given for the firstyear of operation with the new aircraft.

For more information:Terms and conditions apply to the Cargo Sustainability Incentive Programme (see page 2).If you are interested in using the programme or if you would like to receive the full details, pleasecontact the Schiphol Cargo Department:

Amsterdam Airport SchipholCargo Marketing DepartmentP.O. Box 75011118 ZG Schiphol AirportThe Netherlands

Tel: 00 31 20 601 4530Fax: 0031 20 601 2936E-mail: [email protected]

Website: www.schipholgroup.com/cargo


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Terms & Conditions of the Cargo Sustainability Incentive Programme

The Cargo Sustainability Incentive Programme is valid as of 1 November 2011.

The Cargo Sustainability Incentive Programme only applies to scheduled full freighter flights.

Freighters visiting Amsterdam Airport Schiphol for refuelling only are excluded from the CargoSustainability Incentive Programme.

If an airline contracts another airline, either as a franchise, operating company or as (full) leaseoperation, this will be considered to be one airline company.

Marginally compliant Chapter-3 (MCC3) aircraft are defined as certified in accordance with the noisestandards of ICAO Annex 16 Chapter 3, for which the margin of the sum of the three certificationnoise levels, relative to the sum of the three applicable ICAO Annex 16 Chapter 3 certification noiselimits, is less than 5 EPNdB.

The reward per take-off amounts to 400

The reward is eligible for the total number of MCC3 flights which is replaced by flights with categoryB or C wide body full freighter aircraft during the day (06.00 - 23.00 hrs).

The total number of replaced flights is calculated as the decrease in the number of flights with MCC3aircraft, with a maximum of the increase in the total number of flights with category B and C widebody full freighter aircraft during the day (06.00 - 23.00 hrs).

The maximum reward per airline per year is 150,000

The airline is responsible for obtaining the necessary slots and traffic rights.

The application for the Cargo Sustainability Incentive Programme by the airline must be done inwriting.

Any flight for which an application is made to the Cargo Sustainability Incentive Programme musthave been operated for one year as a non-stop service and it must be confirmed by the airline thatitintendsto continue the route for a minimum of one moreyear after itsfirst year of operation.

The reward will be paid no more than 60 days after one full year of operation with the replacingaircraft.

There will be no interest compensation applicable on the reward.

The airline must fully comply with the terms and conditions published in the Schiphol AirportCharges & Conditions of Amsterdam Airport Schiphol.

The reward will not be paid to the airline in case the airline has not followed the paymentobligations as mentioned in the Schiphol Airport Charges & Conditions of Amsterdam AirportSchiphol.

Application for the Cargo Sustainability Incentive Programme excludes the airline from participationto any other reward programme for the same flights.

Amsterdam Airport Schiphol reserves the right to use the Cargo Sustainability Incentive Programmeand all related matters for promotional purposes.

Amsterdam Airport Schiphol reserves the right to review, modify and withdraw the application andrebates of the Substitution Incentive Programme in the consultation process.

Amsterdam Airport Schiphol reserves the right to refuse any application to the Cargo SustainabilityIncentive Programme that does not meet the terms and conditions mentioned above.

Amsterdam Airport Schiphols decision on all above or other matters relating to the CargoSustainability Incentive Programme is final.

Amsterdam Airport Schiphol shall not be liable for any costs, expenses or damages in relation to orresulting from the above programme.

The above programme is subject to and may be modified or terminated in accordance with allapplicable laws and mandatory or other directions of competent authorities.


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Levies and taxes at Amsterdam Airport Schiphol

On the next pages, an explanation is given on the levies and taxes, not being airport charges andconditions, which apply at Schiphol Airport and which are invoiced and collected by Schiphol airport. Itconcerns the levies and taxes which are imposed by the government or which are set in cooperation with

the airlines.

Levies and taxes at Amsterdam Airport Schiphol......................................................................... 23PRM Levy .......................................................................................................................................... 24Governmental Levies ...................................................................................................................... 25General Information....................................................................................................................... 26


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PRM Levy

As of July 2008, the EU Regulation 1107/2006 concerning the rights of disabled persons and persons withreduced mobility when travelling by air is effective. Specified in this regulation are not only the rights ofthese persons, but also the extent of assistance required in order to offer them opportunities in air travelwhich are equal to all other citizens. The managing body of the airport has the overall responsibility to

ensure that the provision of this assistance is met.

Together with the major airlines operating at Schiphol airport, the Schiphol Airline Operators Committee(SAOC) and the CG Raad (Board of chronic invalids and disabled persons) a PRM Committee wasestablished in 2006. This Committee has decided to outsource the assistance of disabled persons andpersons with reduced mobility (PRM).

The EU regulation states that in the interest of social inclusion, persons concerned should receiveassistance without additional charge. The assistance should be financed in such a way as to spread theburden equitably among all passengers using the airport. The managing body of the airport may, on anon-discriminatory basis, levy a specific charge on airport users for the purpose of funding this assistance.For this reason, Schiphol will introduce a PRM levy which will be charged to all airlines operating atAmsterdam Airport Schiphol. The levy is cost-related and includes the costs of outsourcing and theoverhead costs made by the airport. In cooperation with the airlines represented in the PRM Committee,

the PRM levy was established at 0,37 per departing passenger effective as of 1 April 2011.

Airlines operating at Amsterdam Airport Schiphol will be charged based on the number of passengersthey transport from the airport. The levy has to be paid for all departing passengers, both local boardingpassengers and transfer passengers. Only transit passengers and infants (< 2 years) are excluded.Definitions of passenger types are in accordance with the definitions as stated in the article 1 of thedocument Schiphol Airport Charges & Conditions.

The PRM levy will be recalculated every year. Differences in costs for PRM handling, which will primarilyfollow from differences between the expected and actual number of PRMs, will be settled in the levy forthe following year.

For the payment of the PRM levy, the (payment) obligations as described in Article 13 and Article 16 ofthe document Schiphol Airport Charges & Conditions apply accordingly.


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Governmental Levies

The governmental levies at Schiphol Airport which are invoiced by Schiphol Airport, consist of:1. the Governmental Noise/Insulation levy2. the Governmental Planning Compensation levy

For information on these levies, please feel free to contact the authorities and ministries. For questionsregarding invoicing of the Governmental Noise/Insulation levy and the Governmental PlanningCompensation levy, please contact the Airport Administration.

1. Governmental Noise/Insulation LevyThe determination of the noise levy is in accordance with the Order, Civil Aircraft Noise Disturbance Levy(Heffingenbesluit Geluidshinder Burgerluchtvaartuigen) of October 8, 1982, no. 584.article 77 of theAviation Act. The levy will be collected by a designated NVLS official. Collection of the noise levy takesplace on behalf of the Ministry of Transport Order of December 27, 1982, no. LV/L 26486, by AmsterdamAirport Schiphol and is in accordance with the collection of the airport charges.The F-factor, which is part of the calculation of the noise levy calculation, is set at 75.25 as of 1 January2011. As of 1 January 2012, the F-factor amounts to 77.50. Please note that, in order to calculate thenoise levy and for invoicing purposes (see article 13 on provision of aircraft fleet data), the noise

certification values are required by Schiphol Airport. In the event the noise certification values are notprovided, the noise levy will be based on the conservative classification of noise categories, which isavailable at the Airport Administration. The Governmental Noise/Insulation levy is charged per landing.

If you want to appeal to the decision based on article 77a, section 3, of the Luchtvaartwet (AviationAct), you can appeal, based on article 22j of the Algemene wet inzake rijksbelastingen (law regardingnational tax), in writing within 6 weeks after the date of the invoice or after the payment, withholdingor settlement. The appeal can be addressed to the Inspection Verkeer en Waterstaat, Toezicht BeheerEenheid, Unit Juridische Zaken, Postbus 10700, 2501 HS Den Haag (=The Transport and WaterManagement Inspectorate).

2. Governmental Planning Compensation levyThe Governmental Planning Compensation levy amounts to 0.50 per metric ton of the Maximum Take

Off Weight (MTOW). This levy is necessary to refund the expenditures prefinanced by the governmentfor claims, the demolition of buildings and the relocation of houseboats in the surroundings ofAmsterdam Airport Schiphol. The Governmental Planning Compensation levy is charged per landing.


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General Information

Amsterdam Airport SchipholOffice address Evert van de Beekstraat 202

1118 CP SchipholPostal address P.O. Box 7501

1118 ZG Schiphol

Bank ABN-AMRO Bank, account 48.67.49.304P.O. Box 75851118 ZH SchipholSwift code ABNANL2AIbannr: NL20ABNA0486749304

Chamber of Commerce Amsterdam trade register number 34029174

Relevant Departments

For information on invoices:

Airport Administration telephone +31.20.601.2416SITA SPLLA7Xe-mail [email protected]

For information on aviation offers and day-to-day operational issues:Account Management telephone +31.20.601.2580

e-mail [email protected]

For information on urgent operational issues:Airside Operations / Apron Office telephone +31.20.601.2116


For market information:Aviation Marketing telephone +31.20.601.4530


For general information on airport charges:Pricing & Regulatory Affairs telephone +31.20.601.2689


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Schiphol Charges Conditions 1 Nov 11

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