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European Pharmaceutical & Medical Devices Recruitment Specialists
January 2015 Capability Presentation 1 1
Harriet Lawford
Manager, SEC Pharma
Contents
Introduction
Client List
Geographical Coverage
Sector Expertise
Recruitment Process & Candidate Resourcing
Account Management & Quality
Specific Services
Summary
This presentation will cover the following topics:
January 2015 Capability Presentation 2
Our Specialist Areas
January 2015 Capability Presentation 3
SEC Pharma – Specialist Recruitment for Pharma
Search,
contingency and
contract / interim
models
Established in
2000
55 experienced
consultants,
speaking 21
languages
Leading edge
Technology for
candidate
sourcing
Active in over
20 European
countries
Specialist focus
on skill areas
January 2015 Capability Presentation 4
Our Global Presence
SEC Recruitment provides talent acquisition services in over 20 countries.
As part of our clients’ requirements and business plans, we have taken the strategic decision of opening offices across the globe to deliver even more efficient services to our clients.
We have also ensured compliance by securing licences where required, to meet both local and international regulations, this includes the German AUG, Swiss and Singaporean Licences.
Switzerland
SEC Recruitment Schweiz AG
Löberenstrasse 47
6300 Zug
Switzerland
Germany
SEC Recruitment
Rindermarkt 1
80333 München
Germany
United Kingdom
SEC Recruitment Ltd
Woolverstone House 61-62 Berners Street London W1T 3NJ United Kingdom
Our global offices include:
Singapore
SEC Pharma Pte Ltd
371 Beach Road
#15-09 Keypoint
199597
Singapore
January 2015 Capability Presentation 5
Capability Presentation
Our Global Reach
6
European Coverage
Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, France, Finland, Germany, Gibraltar, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Russia, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Ukraine & United Kingdom
Asia Pacific Region
Australia, China, Hong Kong, India, Japan, Malaysia, Mongolia, Philippines, Republic of China (Taiwan), Singapore & Thailand
North America
Canada, Mexico & United States
Africa
Congo, Mauritius, Nigeria, Morocco & South Africa
Middle East
Israel, Jordan, Saudi Arabia, Turkey & United Arab Emirates
January 2015
Skills Capability & Coverage
January 2015 Capability Presentation 7
Clinical
Operations
Clinical
Development
Data
Management
SAS
ProgrammingStatistics
Regulatory
AffairsPVG
Medical
Affairs
Quality
Assurance
Sales &
Marketing
Medical
Comms.HE&OR
Manufacturing
/ EngineeringClinical IT
United Kingdom
France
Germany
Switzerland
Austria
Italy
Spain
Belgium
Netherlands
Ireland
Sweden
Denmark
Poland
Romania
Bulgaria
Czech Republic
Serbia
Croatia
Slovakia
Hungary
Very High High Medium No / Little Demand
Skills Capability & Coverage - Pharma Specific
Skills Capability & Coverage
January 2015 Capability Presentation 8
Medical Devices
United Kingdom
Ireland
France
Germany
Switzerland
Austria
Italy
Spain
Belgium
Netherlands
Sweden
Denmark
Poland
Romania
Bulgaria
Czech Republic
Serbia
Croatia
Slovakia
Hungary
Very High High Medium No / Little Demand
Skills Capability & Coverage - Engineering & Manufacturing
Commissioning Qualification ValidationComputer Systems
ValidationQuality Control Quality Assurance
Geographical IT Skill Coverage
January 2015 Capability Presentation 9
SAP / JDE Siebel AS / 400Business
IntelligenceDWH / ETL
Senior
Appointments
PC
Development
IT
InfrastructureTesting
Data
Management
OLAP /
Reporting
Direct /
Digital
Marketing
Data
Analysis /
Modelling
Market
Research
Customer
Insight
United Kingdom
France
Germany
Switzerland
Austria
Italy
Spain
Belgium
Netherlands
Luxembourg
Sweden
Denmark
Poland
Romania
Bulgaria
Czech Republic
Serbia
Croatia
Slovakia
Hungary
Very High High Medium No / Little Demand
Geographical IT Skill Coverage
Our Specialist Areas
Sales & Marketing
Regulatory Affairs
Quality Assurance
Product Engineering
Clinical Affairs
Health Economics
Pharmacoeconomics
Outcomes Research
Market Access
Pricing & Re-Imbursement
Patient Reported Outcomes
Statistics
Modelling & Simulation
Pharmacokinetcs /
Pharmacodynamics
Epidemiology
Biostatistics
Statistical Programming
CDISC, SDTM & ADaM
SAS Programming &
Development
Data Management &
Electronic Data Capture
Clinical Programming
Brand Management
Product Management
Marketing
Medical Information
Medical Communications
Medical Writing
Account / Event
Management
Medical Education
Medical Devices Biometrics
Commercial
Medical Comms. Health Economics
10 Capability Presentation January 2015
Our Specialist Areas
January 2015 Capability Presentation 11
VP Medical Affairs
Head of Medical Affairs
Medical Affairs Director
Medical Affairs Manager
Medical Adviser
Medical Science Liaisons
Clinical Monitoring
Clinical Operations
Study Start-Up
Management
Study Management
Program Management
Line-Management & Senior
Appointments
VP Clinical Development
Head of Clinical
Development
Clinical Development
Director
Research Physician
Medical Monitor
Clinical Scientist
Clinical Outsourcing
Management
CRO & Vendors
Management
Business Area Manager
Business Development
Director
Contract & Proposal
Management
Pharmaceutical & CRO
Sales
Medical Affairs Clinical Development
Clinical Operations
BD, Contracts & Proposals
Clinical Outsourcing
Our Specialist Areas
January 2015 Capability Presentation 12
Data Entry
Case Processing
Signal Detection
Safety Profiling / Risk
Management
Safety Issue Management
Review & Implementation
of PV
Management of Safety
Data
Safety Team Management
CMC
Development
Life Cycle Management
Regulatory Liaison
Regulatory Strategy
Regulatory Operations
Regulatory Intelligence
Regulatory Compliance
Corporate GMP QA
Raw Materials
Quality Systems
Management
Microbiology
3rd Party QA Management
Biopharmaceuticals QA
Medical Devices QA
QA Auditors
Computer System
Validation
Upstream Processing
Downstream Processing
Technology Transfer
Analytical Chemistry
GMP Engineering
- Commissioning
- Validation
- Control & Automation
- Mechanical
- Electrical & Instrumentation
Processing Engineering
Project Management
Operations
Supply Chain
Maintenance
Drug Safety QA / QC
Regulatory Affairs
Manufacturing & Production
R&D
SEC Technology & Analytics
Business Intelligence
Data Warehousing
Credit Risk Analytics
Market Research
Marketing Analytics
Web Analytics
SPSS/SQL Analytics
Customer Relationship Management
SAP
SalesForce
Siebel
Oracle
JD Edwards
MS Dynamics
Java
IT Infrastructure
Software Development
Business Services
Project Management
Insurance, Financial Services, Marketing and
Consultancy
ERP/CRM, IT Infrastructure and Software Development
January 2015 Capability Presentation 13
Route to Market
Initial candidate shortlist
SEC interviews and filtering
Shortlist
Final selection
Research & preparation
Requirement understanding
Candidate search
Screening & filtering
Shortlist
Candidate profiles for client
Interview & selection organisation
Post-interview discussion
Reference checking
Offer & acceptance management
Counter-offer response
2-10 week process
January 2015 14 Capability Presentation
Account Management & Quality
Nominated
Account
Manager
Skill focussed
consultants
Contact &
communication
process agreed
Escalation
procedure if
required
Telephone and
face-to-face
meetings as
required
Reporting
monthly or
quarterly Account Management process
agreed with each client
Internal Key Account Management process
ISO 9000 certified
January 2015 Capability Presentation 15
Our Services
Permanent
Contingency
% of salary package
on start date
Retained
Staged payments
throughout process
Contract /
Freelance
Contractors /
Freelancers
Hourly charge
PAYE workers
Day or hourly rate
Candidate sourcing & selection
Weekly payrolling of candidate
Full in-country compliance:
German (AUG), Swiss and Singaporean Licence
Insurance & protection
Account Management
Payroll Process Outsourcing (PPO)
January 2015 Capability Presentation 16
SEC has been providing contingent workforce solutions since 1987.
We implemented a streamlined partnership solution to:
Identify and/or manage your contingent workforce
Manage all contracts and administration
Provide legal, tax and contractual information
Manage payroll in-house
Implement processes that will meet your company’s goals
Consolidate suppliers
Enrol all workers on the SEC Contingent Care Program
Our Payroll Process Outsourcing model will enable you to:
Save Money: Reduce cost per hire on pre-selected/existing workforce
Mitigate Risks: Remove issues of deemed Employment - Right to work - Tax & Social Security obligations met
Reduce Administration, Cost & Time: Consolidated Invoicing - No contracts to administer - No back office
Avoid Complex Contract Legislation: Legal and financial obligations met = Compliance
Contingent Worker Care Program: Quality of Service - A happy worker is far more productive
Simple and Hassle Free: Simple - Efficient - Peace of mind
Critical Access to the European Market: Increase talent pool - Staying ahead of the competition for talent
17 January 2015
Payroll Process Outsourcing (PPO)
Capability Presentation
Why SEC Pharma?
Old fashioned values are at the Heart of SEC:
Trust, Honesty, Integrity & Commitment
Market Leaders
• One of the largest European pharmaceutical recruitment specialists (70% of our business is in Europe)
• Proven track record in sourcing candidates to an International Client Base
• German AUG Licence and Swiss Licence Holders • Singapore Office and Licence • International set up based on Client requirement • Award winning apprentice programme
Candidate Sourcing
• Extensive database of candidates – 15 years in development
• Specialist Consultant by Vertical skill set • Multilingual Consultant Base • Large emphasis on ‘passive’ candidates • Advanced technology identify additional
candidates in timely manner • Ability to Video Interview candidates
Adding Value
• Testimonials are available from our Customers • Access to Market Analysis e.g. Salary Survey • Access to Central London Client Suite Free of
Charge • Consultant to the Board (ex AstraZeneca) for
additional support to Customers • Payroll Process Outsourcing (PPO)
Personal Approach
• Recruitment is personally handled by a dedicated, experienced Consultant
• High touch personal service – Consultants really believe in what they are doing
• Dedicated Account Management team • Internal Training and Development • Client/Consultant relationship built on trust • Longevity of service across our Consultant base
offering continuity and expertise to our clients
January 2015 18 Capability Presentation
Testimonials
January 2015 Capability Presentation 19
“Throughout the years, I have established very good relationships with quite a number of people from SEC and have never been
disappointed. I really like this – and that they do not call me every day to enquire about roles they might be able to support.
Additionally, they usually know what kind of candidates I need after I have given them just a title and some keywords and they do
not try to sell their candidates above the salary limits. These are just some of the reasons why SEC is one of my favourite suppliers
and always will be.”
Corporate Recruiter, Catalent Pharma Solutions
“Actelion has been successfully collaborating with SEC for several years in the area of talent sourcing for both permanent and
contractual / contingency positions. This collaboration enabled us to attract and engage successful employees to our organisation,
who delivered expected results and integrated well in our corporate culture. We have established a true partnership with SEC in
identification of the right talent for Actelion, thorough selection of candidates based on our competency model, and engagement
throughout the entire process up to on-boarding of new hires. SEC represents to us one of the most efficient recruitment partners
based on the key performance indicators related to the time, quality and investment. We are happy to continue our fruitful
partnership!”
Human Resources Director, Actelion
SEC customers gave an overall customer satisfaction score of 76 out of 100
When asked if they would recommend SEC’s services to another company or personal contact, customers gave a satisfaction score of 81 out of 100
We also received high customer satisfaction ratings in several areas including:
Delivery realistic promise, 82 out of 100
Account team with relevant knowledge, 82 out of 100
Understanding your business and sector, 80 out of 100
Customer Satisfaction Survey
January 2015 Capability Presentation 20
Contact Us
UK, London
SEC Recruitment Ltd Woolverstone House 61-62 Berners Street London W1T 3NJ United Kingdom
+44 (0) 20 7255 6600
Switzerland
SEC Recruitment Schweiz AG Löberenstrasse 47 6300 Zug Switzerland
+41 (0)44 5803 717
Singapore
SEC Pharma Pte Ltd 371 Beach Road #15-09 Keypoint 199597 Singapore
+65 92 979 345
Germany
SEC Recruitment Rindermarkt 1 80333 München Germany
+49 (0) 69 2222 2888
January 2015 Capability Presentation 21
Harriet Lawford Manager, SEC Pharma Email: [email protected]