Date post: | 30-Nov-2014 |
Category: |
Leadership & Management |
Upload: | vinod-kr-sharma |
View: | 89 times |
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We all have...
Desire
Great & Understanding parents
Perfect family
Best of friends
Look the BEST!
Perfect Body
Great colleagues
Great Workplace
BEST of EVERYTHING!
Desire to feel AWESOME is universal!
We will be focusing our discussion ...
Awesome Workplace
Awesome Workplace
Awesome Energy
Engaged Employees
Customers are HAPPY
Business is GOOD
Desire to be AWESOME is Universal
We all have desire to WIN
Employers & Employees shares the same We all have desire to WIN
Awesome workplace providesenvironment that unleashes Inherent
AMBITIONS
Awesomeness helps in sustaining SUCCESS
Awesomeness fuels INTERNAL & EXTERNAL
Loyalty
Making Workplace Awesome Is the responsibility of EVERYONE
You ought to be kidding.....
SERIOUSLY making workplace AWESOME is Everybody's JOB!
HOW?
Just Follow..
Systems Approach
Imagine Awesome Workplace like Employee Engagement System
INPUT PROCESS OUTPUT
INPUTS for Employee Engagement System
Awesome Workplace
Teamwork
Leadership
Trust in Leadership
Trust in Co-worker
Recognition
Feeling Valued
Job Satisfaction
Teamwork
Leadership Effectiveness
Trust in Leadership
Trust in Co-worker
Recognition
Feeling Valued
Job Satisfaction
Benefits
HAPPY & ENGAGED Employees
Engaged Employees
Believe Desire Vision Respect Efforts Skills
Motivated
Productive
Results
Loyal
That sounds interesting!
Does Every Organization has PERFECT Employee Engagement System?
Million dollar question?
NO
Broken
Employee Engagement Systems
Leading to....
Disengagement
Hostility
How to know whether Organization Engagement System is
PERFECT ?
Run diagnostics
But before THAT!!!
Definition of Best or Awesome place to
work
Best place to work where people simply love to work
Employee EngagementIs at an all-time LOW!
Employee Engagement System Indicators
ENGAGEMENT ANCHORS1.
ENGAGEMENT DRIVERS
2.
Engagement AnchorsDiagnostic in nature
Engagement DriversActionable in nature
MEASURE Employee Engagement Level
ENGAGEMENT ANCHORS
ENGAGEMENT ANCHORSCannot suggest ACTIONS for improving
Employee Engagement Level
ENGAGEMENT ANCHORSCategories
ENGAGEMENT ANCHORSAdvocacy
ENGAGEMENT ANCHORSDiscretionary Effort
ENGAGEMENT ANCHORSIntent
Advocacy IntentDiscretionary Effort
ENGAGEMENT+ + =
Insights about how to improve Employee Engagement Level
ENGAGEMENT DRIVERS
ACTIONS for improving Employee Engagement Level
ENGAGEMENT DRIVERS
All Engagement ANCHORS
Engagement DRIVERS
ENGAGED & HAPPY
Three states of Employee Engagement
1.
LOVE THEIR JOB
NOT ENGAGED 2.
Three states of Employee Engagement
CONFUSED
3.ACTIVELY DIS-ENGAGED
Three states of Employee Engagement
PRETEDNING TO OVERWORK
I AM THE ONLY ONE....
What to DO?
Not Engaged Employees
Organizations with higher levels of Engagement are more likely to PRODUCTIVE & FOCUSED
Higher Level of Engagement
Organizations with lower level of Engagement areHIGHLY UNPRODUCTIVE and
LACK FOCUS
Lower Level of Engagement
I am always thinking about ways to do my job better
I understand how my job helps the organization achieve success
I feel loyal to my immediate team or work group
1
2
3
Higher Level of Engagement
I am the only one who works very hard the organization
Always on a look out for praises for everything they do
I am underpaid
1
2
3
Lower Level of Engagement
Engagement DriversTOP
LEADERSHIP
Commitment
LEADERSHIP
Trustworthy
LEADERSHIP
Optimistic about future prospects
LEADERSHIP
Valuing People
LEADERSHIP
Trusting People
LEADERSHIP
Equal opportunity for GROWTH
LEADERSHIP
Now you know...
Awesome Organization
People feel VALUED
People feel VALUED
People have faith in their LEADERS
People feel VALUED
People have faith in their LEADERS
People were given equal OPPORTUNITIES
People feel VALUED
People have faith in their LEADERS
People were given equal OPPORTUNITIES
MOST preferred areas of ENGAGEMENT
RECOGNITION
RECOGNITIONFor
POWER
RECOGNITIONFor
POSITION
RECOGNITIONFor
AUTHORITY
RECOGNITIONappears
SCARY
RECOGNITIONShould ONLY be for....
RECOGNITIONFor
RESULTS
People were ValuedBased on their CONTRIBUTION
NOT on basis of theirPersonal Achievement
Fair and Equal treatmentFlexibility & Autonomy as long as they produce RESULTSPersonalised Praise & AppreciationAccess to New LearningAdditional Job ResponsibilityCelebrationsPromotionIncrements in accordance with workIncentives – Time off etc.
RECOGNITIONWhat do Employees want?
RECOGNITION - Very IMPORTANT!For general workforce
What is the Most Important Form of Recognition People want?
RECOGNITION - Very IMPORTANT!For Engaged Workforce
Frequency of Appreciation is Very IMPORTANT!
For Engaged Workforce
RECOGNITION is different For Engaged Workforce
And for Disengaged Workforce
Let us make our WORK PLACE
AWESOME!
IN AWESOME WORKPLACES ONE THING IS COMMON...
Forms the basis for
RELATIONSHIPS
Forms the basis for
TEAMWORK
Competence
Character
Competence
Ch
arac
ter
Co
mp
ete
nce
Character Intent
Integrity
Character Intent
AttitudeTransparencyOpenness
Attitude
Transparency
Openness
Character
Intent
AttitudeTransparencyOpenness
Character Intent
Integrity
Character Integrity
HonestyFairnessAuthenticity
Honesty is a VERYEXPENSIVE gift.Don’t expect it From CHEAP PEOPLE!
Honesty
Fairness is aPROFESSIONAL SkillThat MUST beDeveloped &exercised
Fairness
au.then.ti.ci.tyNoun, def:-1. Transparency2. Matching outer expression+ inner experience
Authenticity
Character
Integrity
HonestyFairnessAuthenticity
Character
Competence
Competence Capability
Results
Competence
Capability
Competence Capability
SkillKnowledgeExperience
Competence
Capability
SkillKnowledgeExperience
Competence
Results
Competence Results
ReputationCredibilityPerformance
Competence
Results
ReputationCredibilityPerformance
TRUST
CHARACTER COMPETENCE
INTENT INTEGRITY CAPABILITY RESULTS
ATTITUDE
TRANSPARENCY
OPENNESS
HONESTY
FAIRNESS
AUTHENTICITY
SKILL REPUTATION
KNOWLEDGE CREDIBILITY
EXPERIENCE PERFORMANCE
Now you know...
Secrets of creatingAWESOME WORKPLACE
Thank YouCA Vinod Kr. [email protected]