Securing Investment 2011 for Canada & USA
(c) GDP Global Development 1
Securing Investment 2011 Program for Canada & USA
Investment & Trade Promotion Program
Montréal, September 12-15
Venue
St Paul Hotel
355, rue McGill
Montréal, QC, H2Y 2E8
T: 514-380-2222
www.hotelstpaul.com
Program, 2 September 2011
Securing Investment 2011 for Canada & USA
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About this Program
Securing Investment 2011, for Canada & USA, is a four-day program which comprehensively
covers the main aspects of investment and trade promotion. The purpose is to deliver a
forum for training, team building and networking, based on best practices in investment and
trade promotion in Canada, USA. As well as acting as an essential briefing for participants
the program will also facilitate greater understanding amongst international economic
promoters at national, province, state and city level.
About this Program ................................................................................................................................. 2
The Program in Outline ........................................................................................................................... 3
Bios of Consultant Trainers and Guest Speakers .................................................................................... 5
AGENDA - The Program in Detail ............................................................................................................ 9
About GDP Global ................................................................................................................................. 17
Securing Investment 2011 for Canada & USA
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The Program in Outline
INTRODUCTION TO FOREIGN DIRECT INVESTMENT (FDI)
Morning Afternoon
Day One
Mon 12 Sept
1.0 WELCOME TO THE SECURING
INVESTMENT 2011 PROGRAM
1.1 GLOBAL ECONOMY AND FOREIGN DIRECT
INVESTMENT
1.2 THE IDEAL TRADE AND INVESTMENT
PROMOTION AGENCY
1.3 ELEVATOR SALES PITCH, SECTOR
COMPETITORS
1.4 UNDERSTANDING THE INVESTOR
1.5 GUEST PRESENTATION: FDI - THE
CONSULTANTS’ PERSPECTIVE
Guest Presenter:
Mr Albert de Luca,
Samson Bélair/Deloitte & Touche
1.6 CASE STUDY: HOW TO ASSESS REAL
INVESTMENT POTENTIAL
1.7 GUEST PRESENTATION: HOW
CATALONIA PROMOTES VALUE THROUGH
FDI AND INTERNATIONALISATION
Guest Presenter: Mr Isidre Sala, - ACC1Ó,
Barcelona
1.8 INVESTOR ENQUIRY CHALLENGE
Evening NETWORKING/SOCIAL PROGRAM (BUSINESS, SPORTS, CULTURAL)
IDENTIFYING INVESTORS, BUILDING RELATIONSHIPS, SECURING INVESTMENT
Morning Afternoon
Day Two
Tues 13 Sept
2.1 INVESTMENT PROMOTION STRATEGY -
PART 1
2.2 TECHNIQUES FOR EVALUATING PRIORITY
2.3 PROMOTING PRIORITY INDUSTRY
SECTORS
2.4 BUSINESS PLANNING TASK - HOW TO
PROMOTE A CANADIAN/US PROVINCE/STATE,
TERRITORY, CITY
2.5 GUEST PRESENTATION: ATTRACTING FDI
TO THE UK – NEW APPROACHES
Guest Presenter:
Mr Patrick Holdich, British Consul General
2.4 FEEDBACK AND ANALYSIS OF
ANALYSIS/PLANNING TASK
2.6 SECURING REAL INVESTMENT PROJECTS
– THEIR REAL VALUE TO THE ECONOMY
Evening PROGRAM DINNER (INFORMAL)
Securing Investment 2011 for Canada & USA
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RAISING YOUR ORGANISATION’S INVESTMENT PROMOTION GAME
Morning Afternoon
Day Three
Weds 14 Sept
3.1 MANAGING INVESTMENT ENQUIRIES
3.2 GUEST PRESENTATION: EXPERIENCES IN
PLACE PROMOTION IN NORTH AMERICA
Guest Presenter:
Ms Shirar O’Connor, The PONT Group
3.3 HOW CANADA AND OTHER IPAS ARE
RAISING THEIR GAME
Guest Presenter:
Mr Élie Farah, Montreal International
3.3 INVESTMENT PROMOTION STRATEGY -
PART 2
3.4 WORLD CAFÉ
3.5 HOW TO ESTABLISH KPIS, MONITOR
AND EVALUATE RESULTS
Evening FREE EVENING
FOCUS ON KEY SECTORS, TARGET COUNTRIES, INTERNET MARKETING
Morning Afternoon
Day Four
Thurs 15 Sept
4.1 EVALUATING SECTORS FROM AN
INTERNATIONAL PERSPECTIVE: Financial and
Business Services
Guest Presenter:
Mr John Rooke, VP Business Development, IFC
Montreal
Mr Carl Viel, Quebec International
4.2 THE USE OF THE AGENCY WEBSITE AND E-
MARKETING
4.3 PROMOTING TO TARGET COUNTRIES
Guest Presenter:
Mr Carl Viel, Quebec International
OPTIONAL VISIT PROGRAM
14:00-17:00: Visit to Montréal’s high tech
and creative clusters, to meet with
companies and promoters.
End of Programme
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Bios of Consultant Trainers and Guest Speakers
Albert De Luca
Position: Partner, Samson Bélair/Deloitte & Touche About Albert: Albert De Luca est un associé en Fiscalité pour le groupe recherche et
développement et incitatifs gouvernementaux pour la pratique de
l’Est du Canada de Deloitte. Il possède plus de 25 ans d’expérience
auprès d’entreprises de haute technologie et d’entreprises
manufacturières (R&D) et a offert des services de consultation en
fiscalité à des entreprises en matière d’ententes de partage des coûts,
de transfert de propriété intellectuelle et d’optimisation des crédits
d’impôt de R&D. Albert est membre du conseil d’administration de
l’Association de la recherche industrielle du Québec et a été membre
du Comité innovation pour le ministère du Développement
économique, de l’Innovation et de l’Exportation du Québec.
Élie Farah
Position: Élie Farah, Ing., Vice President, Investment Greater Montreal, Montreal International About Élie: In July 2004, Élie joined Montréal International as Vice President,
Investment Greater Montreal. Élie is a Member of the Order of
Engineers of Quebec. He is also a past Chairman of the Board of
BIOQuebec, the Quebec Biotechnology Association.
Born and raised in Egypt, Élie started his career with the Ciba-Geigy
Co. (1971-1975) in Egypt and Switzerland, where he occupied various
engineering positions. Upon moving to Canada in 1975, Élie joined the
General Superintendence Company (SGS) as Manager of its chemicals
and minerals division. From 1980 to 1982, he acted as International
Sales Administrator for Sidbec International.
Élie joined the Government of Quebec in 1982 and occupied until
1992 various functions related to economic development and the
attraction of foreign investment. In January 1992, he became
Industrial Commissioner for the Montreal Urban Community where
he assumed the responsibility of foreign investment attraction.
In February 1997, Élie joined LAB International Holdings as President
of its program management subsidiary, LAB Biosyn Corporation. In
January 2000, he became Vice President of Business & Corporate
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Development at Biophage Inc. He eventually was promoted to Chief
Executive Officer of the company in May 2002.
Élie graduated in 1971 from the Faculty of Engineering, Cairo
University with a B.A.Sc. in Chemical Engineering. In 1981, he
obtained a diploma in Administrative sciences from the École des
Hautes Études Commerciales, University of Montreal.
John Hanna
Position: Director, GDP Global About John: A UK national, John has over 20 years’ experience in economic
development at strategy and senior operational level. From 1989 to
1997 John held several investment promotion positions at the Welsh
Development Agency, including as Director of North America and
Director of Marketing.
John specialises in economic development, investment promotion and
inward investment strategies: defining and analysing target markets
re awareness and perceptions, clarifying and refining core objectives
and operational plans. John leads the company’s competence for
monitoring and evaluation of strategy and performance. John
provides training, coaching and facilitation in all of the above.
John holds a Bsc Hons from Kings College, University of London; a
Diploma in Export Marketing from the University of Buckingham, and
an MBA from Cardiff Business School.
Patrick Holdich
Position: British Consul General, Montreal About Patrick: Patrick Holdich took up his post as Consul-General in Montreal in
August 2009. He joined the UK’s Foreign and Commonwealth Office
Research Department in 1985 as research analyst for the United
States and Canada. His main postings have been in Canada, as Head
of the Political Section, 1992-7; and in London, as Head of the
Americas Research Group in the FCO from 1998-2006.
As Senior N American Analyst, he was a leading expert in London on the politics and foreign policies of the United States and Canada. He was a regular visitor to the US and Canada, and has close family and
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professional links to Quebec. In 1997 Patrick was appointed an Associate Fellow of the Institute for the Study of the Americas, London University. He is a regular participant in seminars/conferences organised by the Royal Institute of International Affairs (Chatham House) and other UK foreign policy centres. He has also been guest speaker at the Institute of US Studies (Univ. of London); the School of American Studies at Sussex Univ; the Department of Politics, University of Virginia; and the Department of History, University of Bordeaux. Patrick also has a depth of knowledge in the energy/cleantech sector. Patrick has a BA degree in Modern History from the University of North Wales (1978) and an MA in International History, 1914-1945, from the London School of Economics (1979). He was a lecturer in Modern History at Queen Mary College, University of London (1983-85).
Shirar O’Connor
Position: Principal, The PONT Group About Shirar: Shirar O’Connor-Mugler is The PONT Group’s economic development practice leader. As one of three principals of the firm, Shirar specializes in interstate investment, foreign direct investment, and trade. She has twenty years of experience providing strategic integrated marketing communications and business development counsel to public and private sector organizations. Shirar’s government-to-business experience includes positions as the US Marketing Director for UK Trade & Investment and Public Relations Manager for the Netherlands Foreign Investment Agency. Her business-to-business experience includes a position as the Americas Marketing Manager for Regus plc., and as European Manager of IDRC Europe (now known as CoreNet Global). Shirar has also worked for Washington DC advertising agency, Abramson Associates as well as New York based public relations firms Spring, O’Brien and Ruder Finn, where she worked on economic development accounts.
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John Rooke
Position: Vice-president, Business Development, International Financial Centre of Montréal (IFCMontréal) About John: John Rooke has extensive experience in the financial services sector.
Over the past 22 years, he has developed expertise in the areas of:
accounting; finance; commercial and residential real estate;
regulatory affairs in the securities markets; and international business
development.
Since early 2008 John has acted as Vice-president of Business
Development at the IFC Montreal. He began his career with Peat
Marwick Thorne (KPMG) (1987), and then worked with the Quebec
Securities Commission (now AMF) (1992-1997). He also held
economic development roles with Invest-Quebec and Montreal
International. In 10 years, he played an integral role in identifying new
opportunities in the United States and Canada and contributed in
attracting 90 foreign direct investment projects to Montreal
John holds a Bachelor in Accounting (Minor in Marketing), May 1987
University of Quebec in Montreal (UQAM). He is a Member of the
Canadian Securities Institute, also a member of the Brokers and Real
Estate Agent Association of Quebec, and a member of the Canadian
Securities Institute.
Carl Viel
Position: CEO, Quebec International About Carl: After nearly 20 years in the private sector, Carl has also held
managerial positions with various economic organizations, including
as vice-president of Montreal International and general manager of
Montreal InVivo, prior to joining POLE-QCA as CEO in 2008.
In parallel with his professional activities, Carl has been involved with a number of committees and charitable organizations, including as co-chairman of Rx&D Quebec from 1996 to 1999. As part of his extensive community involvement, Carl serves on the boards of Domaine Forget and the Violons du Roy and is also vice-chairman of the board of the Quebec City Youth Centre Foundation (CJQ). Carl has a Bachelors in Economics, Laval University. Programs in entrepreneurship (Massachusetts Institute of Technology), leadership (NTL Institute) and coaching (Niagara Institute).
Program in detail
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AGENDA - The Program in Detail
Monday September 12 DAY ONE: INTRODUCTION TO FOREIGN DIRECT INVESTMENT (FDI)1
OVERVIEW OF DAY ONE
KEY LEARNING POINTS Participants will benefit from: a detailed introduction to FDI and investment promotion a thorough explanation of current business issues and approaches to investment
promotion, for both experienced and new promoters of Canada and USA advice on how to engage with international investors and promotion locations, as
explained by top business consultants and European place marketers examples of the links between attracting FDI and stimulating local businesses
08:00 - 08:30 REGISTRATION 08:30-09:15 1.0 WELCOME TO THE SECURING INVESTMENT 2011 PROGRAM
09:15 - 10:00 1.1 GLOBAL ECONOMY AND FOREIGN DIRECT INVESTMENT An overview of globalised economies, in respect of trade, FDI, national economies, internationalisation of economies. Presenter: John Hanna
Historical and contemporary perspective of the global economy FDI flows, sources and destination of FDI globally
What FDI does and does not include. Technical definitions of FDI
FDI today and projections of FDI flows for the next few years
Canada’s and USA’s relative attractiveness and desirability for FDI
FDI investment types: from greenfield investment to M&A; expansions, co-locations; investments by sector and by business functions; new and transient forms of FDI
10:00-10:30 1.2 THE IDEAL TRADE AND INVESTMENT PROMOTION AGENCY Presenter: John Hanna Models of economic development and investment promotion that suit USA best. 10:30 - 11:15 COFFEE AND PROMOTION CHALLENGES 1.3 ELEVATOR SALES PITCH, SECTOR COMPETITORS 11:15-12:00
1 The program is subject to development to fit in with needs of participants and the availability of guest
presenters.
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Monday September 12 DAY ONE: INTRODUCTION TO FOREIGN DIRECT INVESTMENT (FDI)1
FEEDBACK ON ELEVATOR SALES PITCH, SECTOR COMPETITORS 12:00-12:30 1.4 UNDERSTANDING THE INVESTOR Presenter: John Hanna
Understanding the FDI investment drivers and the related investment promotion agency approaches to the promotion of resources, industries, services, talent, innovation, market access etc.
Corporate investment decision making
The typical site selection processes adopted by large and multinational companies
More subjective decision making processes
How to understand the approaches taken by investors, over time 12:30-13:30 LUNCH AND NETWORKING 13:30-14:15 1.5 FDI - THE CONSULTANTS’ PERSPECTIVE Guest Presenter: Albert De Luca, Partner, Samson Bélair/Deloitte & Touche
FDI trends and business drivers: statistics and trends for the Canada and the US, with a focus e.g. on US cross border investment
Hot buttons for investment attraction as understood by industrials
The significance of financial and tax factors relative to industrial factors
How to work with firms like ours - when to get us involved
14:15 – 15:00 1.6 HOW TO ASSESS REAL INVESTMENT POTENTIAL Guest Presenter: Albert De Luca, Partner, Samson Bélair/Deloitte & Touche Through practical case studies Albert will present how trade and investment promotion agency staff should review a business/investment plan, of a medium sized and large size company.
Information required to make an effective assessment
Steps to assess a company and its investment/business plans
When and how to seek input from professional business consultants and firms
15:00 – 15:30 TEA BREAK AND NETWORKING
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16:15 – 17:15 1.7 INVESTOR ENQUIRY CHALLENGE Presenter: John Hanna A high tempo session that uncovers secrets and challenges to managing investment enquiries effectively.
17:15 Q&A AND CLOSE OF DAY ONE 19:00 NETWORKING/SOCIAL PROGRAM (BUSINESS, SPORTS, CULTURAL) See separate notes for details
Tuesday September 13 DAY TWO: IDENTIFYING INVESTORS, BUILDING RELATIONSHIPS, SECURING INVESTMENT2
OVERVIEW OF DAY TWO
Participants will obtain from Day Two: a detailed explanation of the FDI promotion techniques that work today a structured approach to developing and promoting priority industry sectors experience in the application of techniques for promoting a location for investment big picture insights from international promotion agencies and, on the other side,
from key investors. 09:00 - 09:45 2.1 INVESTMENT PROMOTION STRATEGY – PART 1 Presenter: John Hanna
The main investment promotion strategies explained in detail
Focus on sector targeting, promoting technologies and industry clusters
Re-investment and business retention
International case studies
09:45 - 10:30 2.2 TECHNIQUES FOR EVALUATING PRIORITY INDUSTRY SECTORS
SWOT, PEST and other techniques required for sector evaluation
Presenter: John Hanna 10:30-11:00 COFFEE AND NETWORKING 11:00-11:45 2.3 PROMOTING PRIORITY INDUSTRY SECTORS Presenter: John Hanna
2 The program is subject to development to fit in with needs of participants and the availability of guest
presenters.
Program in detail
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Tuesday September 13 DAY TWO: IDENTIFYING INVESTORS, BUILDING RELATIONSHIPS, SECURING INVESTMENT2
Everything that an investment promotion agency must assemble for effective sector promotion.
From sector research to market positioning
Key investor/sales propositions and the typical investor information packet
How to create and use investment opportunity and investor targeting databases
The importance of sector specialists and sector teams
The role of financial and non financial incentives, investor service, and more 11:45-12:30 2.4 BUSINESS PLANNING TASK - HOW TO PROMOTE A CANADIAN/US PROVINCE/STATE, TERRITORY, CITY Facilitator: John Hanna
Participants take part in a “business game” style activity to explore the challenges and approaches to innovative and effective investor targeting activity. Working in groups participants devise and then present sector targeting plans.
Activities of the interactive workshop will cover: o SWOT analysis techniques o Setting investment promotion objectives, targets o Making investment promotion choices under different scenarios of
short/medium and long term, as well as according to budget levels 12:30-13:30 LUNCH AND NETWORKING
13:30 – 14:15 2.5 ATTRACTING FDI TO THE UK – NEW APPROACHES Guest Presentation: Patrick Holdich, British Consul General Insights to the ways in which the UK intends to promote and attract investment, in the light of a rapidly changing global economy
UK government priorities and organisation for attracting FDI
Sector emphasis – focus on the energy/cleantech sector 14:30-15:15 2.4 FEEDBACK AND ANALYSIS OF ANALYSIS/PLANNING TASK Facilitator: John Hanna 15:15-15:30 TEA BREAK
15:30-16:30 2.6 SECURING REAL INVESTMENT PROJECTS – THEIR REAL VALUE TO THE ECONOMY Presenter : John Hanna
We consider a number of successful (and less successful) investment decisions
What are the immediate and long term benefits of FDI projects
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Tuesday September 13 DAY TWO: IDENTIFYING INVESTORS, BUILDING RELATIONSHIPS, SECURING INVESTMENT2
16:30-17:00 Q&A AND CLOSE OF DAY TWO 19:30 PROGRAM DINNER (INFORMAL AND INCLUDED IN THE PROGRAM FEE)
Wednesday September 14 DAY THREE: RAISING YOUR ORGANISATION’S INVESTMENT PROMOTION GAME3
OVERVIEW OF DAY THREE
Participants will obtain from Day Three: an understanding of effective investment promotion strategy a briefing on the range of strategies IPAs should be using examples of medium and long term investment promotion plans as used by Canadian
and other locations an understanding of why and how agencies manage their work, and report their value
to stakeholders 09:00–09:15 3.1 MANAGING INVESTMENT ENQUIRIES The investment enquiry challenge Facilitator: John Hanna 09:15-10:15 3.2 EXPERIENCES IN PLACE PROMOTION IN NORTH AMERICA Guest Presentation: Shirar O’Connor Shirar advises on the essential planning tools and tips in place promotion in North America
How to create promotion campaigns and select the tools for the job?
The marketing toolkit – making choices to establish your promotional approach
What do the tools and techniques cost – how to create a promotion budget?
Which works well for investment promotion agencies? 10:15-11:15 COFFEE AND TEAMWORK - MANAGING INVESTMENT ENQUIRIES
3 The program is subject to development to fit in with needs of participants and the availability of guest
presenters.
Program in detail
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Wednesday September 14 DAY THREE: RAISING YOUR ORGANISATION’S INVESTMENT PROMOTION GAME3
11:15-11:45 3.2 HOW CANADIAN AND OTHER IPAS ARE RAISING THEIR GAME Facilitated by Carl Viel, Quebec International Guest Presenters from national/province/city promoters Élie Farah, Vice President, Investment Greater Montreal Guest presenters share their views on the various priorities for the country, and approaches to the formulation of economic promotion strategies at the national, provincial and city levels, referencing how this can link to the targeting of particular FDI prospects. 11:45–12:30 3.1 MANAGING INVESTMENT ENQUIRIES Feedback from the group from the investment enquiry challenge Facilitator: John Hanna 12:30-13:30 LUNCH AND NETWORKING 13:30-14:15 3.3 INVESTMENT PROMOTION STRATEGY – PART 2 Presenter: John Hanna
The role of financial and non-financial incentives
Business partnering opportunities
Policy advocacy
Others strategy choices 14:15 -15:15 3.4 WORLD CAFÉ Facilitator: John Hanna Participants consider different place marketing challenges affecting national and local economic development. Using the World Café technique they work together to develop alternatives and choices for each scenario relevant to them. 15:00-15:15 TEA BREAK 15:15 - 16:00 3.4 FEEDBACK PRESENTATION OF THE WORLD CAFE SESSION Facilitator: John Hanna 16:00-16:30 3.5 HOW TO ESTABLISH KPIS, MONITOR AND EVALUATE RESULTS Presenter: John Hanna
An explanation of standard KPIs and also new KPIs now in use by agencies.
The importance of setting targets and plans.
How to evaluate performance using IT tools, objective and subjective measurements.
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Wednesday September 14 DAY THREE: RAISING YOUR ORGANISATION’S INVESTMENT PROMOTION GAME3
16:30 Q&A AND CLOSE OF DAY THREE
FREE EVENING
Thursday September 15 DAY FOUR: FOCUS ON KEY SECTORS, TARGET COUNTRIES, INTERNET MARKETING4
OVERVIEW OF DAY FOUR
Participants will obtain from Day Four:
briefings on a selection of priority sectors for Canada
insights on key emerging or reshaping target markets
a global overview of best practice uses of the agency website, internet marketing and social media in investment promotion
an optional study tour in Montréal that will complete the full day
SESSIONS ON SECTORS
09:00 - 10:30 4.1 EVALUATING SECTORS FROM AN INTERNATIONAL PERSPECTIVE Guest Presenters: John Rooke, Vice-president, Business Development, International Financial Centre of Montréal (IFCMontréal) Three sector specialists (sectors to be determined according to interest) present ideas and approaches to the development of key sectors in Canada and USA
Sectors may include: Aviation/aerospace, business/financial services
Rationale for and objectives of each of the sectors for your region
What is driving investment opportunity for each sector to Canada and USA
How Canada and USA benchmarks against international competitors: SWOT
What Canadian and other promoters should therefore be doing to stimulate FDI led sector development in their region.
10:30-10:50 COFFEE AND NETWORKING 10:50-11:45 4.2 THE USE OF THE AGENCY WEBSITE, E-MARKETING AND SOCIAL MEDIA IN INVESTMENT PROMOTION Presenter: John Hanna
What investors need from a government agency website
The main components of a good investment promotion website
4 The program is subject to development to fit in with needs of participants and the availability of guest
presenters.
Program in detail
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Thursday September 15 DAY FOUR: FOCUS ON KEY SECTORS, TARGET COUNTRIES, INTERNET MARKETING4
Examples of world best practice in respect of website design and performance including such matters as:
o Website structure, information provision o Marketing, branding and innovation components of a website o Investor service via the website o Search engine optimisation SEO o E-enquiry handling systems via enquiry forms, email addresses etc.
Social Networking: what it is, who is using it, and how can it help to promote Canada and USA investment.
11:45-13:00 4.3 PROMOTING TO TARGET COUNTRIES Guest Presenter: Mr Carl Viel, CEO, Quebec International Guest presenters outline the business rationale for specific target countries/regions
What representation options exist and how are these used by other national promoters?
Investment promotion approaches to priority markets
A review of some/all of Japan, China, other Asian markets, India, Middle East, priority markets in Europe, the Americas
Economic, business and other criteria applicable to each market 13:00 Q&A AND CLOSE OF THE SECURING INVESTMENT FOR CANADA 2011 PROGRAM 13:15 BUFFET LUNCH 15:00 OPTIONAL VISIT PROGRAM (3 hours) Visit to Montréal’s high tech and creative clusters, to meet with companies and promoters.
About GDP Global
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About GDP Global
GDP Global is a specialised economic promotion consultancy. It provides consulting,
benchmarking, investment promotion and training services to trade and investment
promotion organisations worldwide. Its training activities are amongst the most dedicated
worldwide in respect of economic development. Recent assignments include public
participation programs in London twice a year (The Complete Investment Promotion
Program), dedicated client performance improvement programs throughout Europe, South
Africa and Australasia, and coordinated national training programs in Australia, New Zealand
and South East Europe.
GDP Global provides the full scope of Strategic Planning Consultancy. It also offers
investment promotion and lead generation services to clients, both directly and through a
network of GDP Global associate consultancies. Notable assignments include global
strategy rethink at a German state IPA, future strategy development in Australia, sector
targeting strategy for three regions of Turkey.
GDP Global also organises low cost Monitoring & Evaluation Programs annually of IPAs
through its IPA Benchmarking Program www.ipabenchmarking.com, operating since 2001.
The information derived on global best practice makes a unique contribution to its in-house
training workshops all over the world. The latest performance observations are available to
clients in confidential reports, and also the public in official public reports. GDP Global also
runs its special economic Zones Benchmarking Program, now in its fifth year.
GDP Global’s training arm - The European Academy of Business Development, aims to
provide professional, dedicated and cost effective training to agency clients. The European
Academy has delivered more than 55 public and in-house training and development
programs in 2005-11. More than 1,200 delegates globally participated in public and in house
programs, including i.a. CEOs, senior executives and project teams. Courses are held in
London, throughout Europe, South Africa, North and South America and in Australasia.
A more detailed explanation of the company and its principal consultants is provided at the
company website www.gdpglobal.com.