Securing our
Nation Emergency Management and
Disasters
Mike Shapland MBE D i rector, Interoperabi l i ty and Innovat ion
Tropical Cyclone Marcia
Photo: QPS Facebook
Tropical Cyclone Marcia
Photo: QPS Facebook
Tropical Cyclone Marcia
Photo: QPS Facebook
Tropical Cyclone Marcia
Photo: Ergon Energy
Tropical Cyclone Marcia
Photo: Ergon Energy
Tropical Cyclone Marcia
Photo: QPS Facebook
Tropical Cyclone Marcia
Photo: QFES Media
Tropical Cyclone Marcia
Photo: QFES Media
Tropical Cyclone Marcia
Photo: QFES Media
Tropical Cyclone Marcia
Photo: QFES Media
Tropical Cyclone Marcia
Photo: QFES Media
Tropical Cyclone Marcia
Photo: QFES Media
Tropical Cyclone Marcia
Photo: QFES Media
Tropical Cyclone Marcia
Photo: QFES Media
Tropical Cyclone Marcia
Photo: QFES Media
Lessons from a decade ago 9/11 Arlington County AAR
• ICS and Unified Command
• Cooperation with supporting agencies
• An effective Emergency Management plan.
• Employee Assistance programme
• Training exercises and shared experiences
• Control of self despatching
• Need for emergency operations centres
• Technical communications
• A standing logistics capacity
• Coordination with hospitals
Jan 2003 Canberra • Fuel management
• Fire access
• Arial operations
• Emergency Services Bureau headquarters
• Incident command and control
• Vehicles and equipment
• Rural Fire Control Manual
• Training and development
• Relationships - fire and land management
• Scaling up
• Public education and information
• Evacuation policy
• A more unified and independent ES organisation
Nine lessons for turning crisis into Triumph
• Know what really matters
• Communicate well with all
• Take responsibility for preventing a crisis
• Plan, test your plans, and review them
• Build support networks for the crisis
• Balance the head and the heart
• Get teams to really work
• Find your ‘champions’
• Look for chances to turn crisis to advantage
Hurricane Katrina • Manage expectations of government support
• Clear method of calling for assistance
• Evacuation in detail
• Triggers and off-the-shelf plans for aid
• Damage assessment teams
• The right communications and centres
• The right person in charge
• Use local knowledge
• Develop local resilience
“Issues identified previously include:
– a lack of trained staff,
– deficiencies in technology (especially a singular event management platform),
– a lack of standard operating procedures, and
– deficiencies in the exercising of plans.”
Lessons from a year ago
“The Inspector-General Emergency Management will provide vision,
direction and leadership to ensure organisational and systems
capability and performance ….”
“…establish and implement a performance standard and assurance
framework to direct, guide and focus the work of all agencies across
tiers of Government …”
A way forward
•ideals
•Priorities
•Shared responsibilities
Concept
•Victoria
•South Africa
•United Kingdom
•New Zealand
•USA
Research •Options
•Analysis
•Considerations
•Principles
Discussion Paper
•Discussion
•Debate
•Improvement
•Value
Advisory Panel
Queensland’s standard
Queensland’s standard
“Review the contribution of current GIS systems to disaster management outcomes.”
• Stakeholders have a shared understanding of, and ready access to, risk information for all types of events
• Communication system/s provides access to reliable, accurate, timely, and integrated information across all levels
• Decision making, tasking, communications and messaging are informed by accurate and current intelligence
• Common situational awareness is created at all levels through a process for sharing operational information and intelligence products, across all entities
A Hypothetical Review
Assurance Activities 2014-15
• Review of State Agency Integration at a Local and
District Level
• Review of Cyclone Sheltering Arrangements
• Review of Local Governments’ Emergency Warning
Capability
“When disaster strikes, access to information is as important as access to
food and water”.
International Federation of Red Cross and Red Crescent Societies - World Disasters Report 2013.
Questions?
ASK NOW OR CONTACT:
Location:
Level 23, State Law Building
50 Ann Street, Brisbane
Phone: (07) 3227 6588
Email: [email protected]
Web: www.igem.qld.gov.au