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Security Awareness: Taking the Medicine and Liking It
Shirley C. PayneDirector for Security Coordination
University of Virginia
EDUCAUSE ConferenceOctober 4, 2002
Copyright Shirley C. Payne, 2002. This work is the intellectual property of the author. Permission is granted for this material to be shared for non-commercial, educational
purposes, provided that this copyright appears on the reproduced materials and notice is given that the copying is by permission of the author. To disseminate otherwise or to
republish requires written permission from the author.
Additional Contributor:
Scott Crittenden Publications & Communications Group
Information Technology & Communication Dept.University of Virginia
Agenda
U.Va.’s target audiences
Key components of security awareness program
Lots of examples
Publication tips
Critical success factors
TargetAudiences
StudentsFaculty
Healthcare Professionals
Local Citizens
Researchers
Staff
State/Local Govt.
Local Businesses
And, U.Va.’s Executive Management
U.Va.’s Security Awareness Program Consists of Many Components
Security Topic Incorporated Into Various Courses
System Administrator Security Education
Meeting Presentations
Articles, Web Ads & Handouts
Brochure Sample
Postcard Sample
Video
Many Components Working in Concert
Builds a Security Aware Community
Publication Tips
Take the message to your audience
Put the message everywhere
Write to short attention spans
Make it real
Make ‘em laugh
Repetition is good
WebsitesUniversity Cable ChannelLocal Broadcast TVRadioBus CardsStudent NewspaperFaculty/Staff NewspaperLocal NewspaperHelp DeskDining HallsInformation Tables
Critical Success Factors
Place computer security in broader context of general security and safety issues
Partner with other institutional entities, e.g. Police, HR, student organizations, hospital, etc.
Be consistent in your message, but tailor it for varied audiences
Ensure awareness program is supported by effective security policies
More Critical Success Factors
Tackle greatest vulnerabilities first
Obtain input from front-line technical staff
Target all levels of the institution, and perhaps beyond institutional boundaries
Capitalize on expertise throughout the institution and on the institution’s partners
Don’t stop
Additional Information & Assistance:
Security Awareness Program Toolkit
Shirley Payne(434) 924-4165