SEG Awards ABC Level 3 Diploma in Work-Based Horticulture€¦ · SEG Awards ABC Level 3 Diploma in...

SEG Awards ABC Level 3

Diploma in Work-Based

Horticulture

Qualification Guidance – Pathways Production and Commercial Horticulture

Landscaping

Sports Turf – Greenkeeper

Sports Turf – Groundsman

Parks, Gardens and Green Space

England

601/2522/6

Wales

C00/0619/5

About Us At the Skills and Education SEG Awards (ABC)1 we continually

invest in high quality qualifications, assessments and services for our chosen sectors. As a UK leading sector specialist we continue to

support employers and skills providers to enable individuals to

achieve the skills and knowledge needed to raise professional standards across our sectors.

ABC has an on-line registration system to help customers register

learners on its qualifications, units and exams. In addition it provides features to view exam results, invoices, mark sheets and other

information about learners already registered.

The system is accessed via a web browser by connecting to our secure website using a username and password:

https://secure.ABCawards.co.uk/ors/secure_login.asp

Sources of Additional Information

The ABC website www.ABCawards.co.uk provides access to a wide variety of information.

Copyright

All rights reserved. No part of this publication may be reproduced,

stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise,

without the prior permission of the publishers.

This document may be copied by approved centres for the purpose of assessing learners. It may also be copied by learners for their own

use.

Specification Code, Date and Issue Number

The specification code is D9226-C3, D9227-C3, D9228-C3, D9229-C3

and D9230-C3. The date of this specification is September 2019. The Issue number is

3.3.

1 ABC Awards is a brand of the Skills and Education Group Awards, a recognised awarding organisation and part of the Skills and Education Group. Any reference to ABC Awards, its registered

address, company or charity number should be deemed to mean the Skills and Education Group

Awards.

https://secure.abcawards.co.uk/ors/secure_login.asphttp://www.abcawards.co.uk/

Contents

Introduction ............................................................................. 1

Aims ....................................................................................... 1

Target Group ........................................................................... 1

Progression Opportunities .......................................................... 2

Language ................................................................................ 2

Qualification Summary .............................................................. 3

Unit Details ............................................................................ 22

Promote Monitor and Maintain Health Safety and Security of

the Workplace ................................................................. 23

Estimate and Programme Resource Requirements ................ 35

Manage Your Own Resources ............................................. 43

Provide Nutrients to Plants or Crops ................................... 58

Monitor the Development of Crops or Plants ........................ 70

Plan and Manage the Control of Pests Diseases and Disorders 82

Specify the Maintenance of Landscapes .............................. 99

Monitor Landscape Maintenance and Inspect Landscape

Features and Facilities .................................................... 109

Evaluate Ground and Environmental Conditions to Establish

Grassed and Planted Areas .............................................. 125

Prepare Sites for Soft Landscape Establishment ................. 138

Establish Grass Swards ................................................... 149

Plan the Maintenance Repair and Renovation of Sports Turf

Areas ........................................................................... 160

Plan and Set Out Sports Areas ......................................... 174

Maintain Irrigation Systems ............................................ 184

Manage Information for Action ........................................ 196

Installing Drainage Systems ............................................ 213

D/502/1229 Installing Drainage Systems – Level 2 ............ 216

Maintain Drainage Systems ............................................. 224

T/502/1222 Maintain Drainage Systems – Level 2 .............. 226

Design and Install Drainage Systems ............................... 233

Monitor and Adjust Watering Systems for Crops or Plants ... 239

Manage Site Clearance and Preparation for Planting ........... 250

Prepare For and Maintain the Planting of Crops or Plants..... 265

Promote and Monitor the Growth of Crops or Plants ........... 279

Plan and Prepare Growing Media ...................................... 293

Plan and Collect Propagation Material ............................... 305

Prepare and Establish Propagation Material ....................... 317

Plan and Implement Seed Propagation ............................. 331

Plan and Monitor Harvesting Operations............................ 346

Prepare and Store Harvested Crops .................................. 360

Plan and Manage the Collection of Orders ......................... 371

Prepare Collected Orders for Dispatch .............................. 385

Prepare Monitor and Adjust Environmental Conditions for

Protected Crops or Plants ................................................ 396

Plant Nomenclature and Structure .................................... 407

Communicate Information within the Workplace ................ 412

Y/502/1195 Communicate Information within the Workplace –

Level 3 ......................................................................... 414

Plan and Maintain Supplies of Physical Resources within the

Work Area..................................................................... 421

Prepare and Maintain Equipment and Machines .................. 429

Transplant Large Root-Balled Plants ................................. 444

Prepare and Apply Pesticides ........................................... 456

Identify the Need For and Plan Habitat Management Work .. 475

Co-Ordinate and Oversee Habitat Management Work ......... 488

Monitor and Evaluate the Effectiveness of Habitat Management

Work ............................................................................ 502

Encourage and Motivate Volunteers .................................. 511

Manage the Work of Volunteers ....................................... 522

Establish and Maintain Conditions Appropriate To the Welfare of

Animals ........................................................................ 545

Lead the Work of Teams and Individuals to Achieve Their

Objectives ..................................................................... 552

Improve Customer Service .............................................. 558

Monitor and Solve Customer Service Problems .................. 566

Manage Budgets ............................................................ 575

Implement a Marketing Plan ............................................ 580

Maintain and Develop Decorative Horticultural Features ...... 585

Set and Mark Out Landscape Sites to Establish Grassed and

Planted Areas ................................................................ 599

Establish Planted Areas ................................................... 612

Plan and Maintain Planted Areas ...................................... 624

Plan and Renovate Planted Areas ..................................... 637

Prepare Sites for Landscape Works .................................. 649

Supporting Unit Information ............................................ 653

Laying Hard Surfaces for External Landscaping .................. 664

Construct Free Standing Walls ......................................... 674

Install Hard Landscape Features and Structures ................. 684

Plan and Construct Water Features .................................. 693

Construct Rock Gardens ................................................. 706

Repair and Restore Walls ................................................ 716

Restore Soft Landscape Areas ......................................... 722

Design Landscape Areas and Specify Materials and

Components .................................................................. 735

Assess the Characteristics of Sites ................................... 744

Prepare To Undertake and Report on a Field Survey ........... 760

Work With and Consult the Local Community .................... 771

Research and Plan Environmental Interpretations .............. 779

Conduct and Report on a Field Survey for People ............... 793

Conduct and Report on a Field Survey for Physical Features 802

Conduct and Report on a Field Survey for Animals ............. 811

Conduct and Report on a Field Survey for Habitat Types ..... 818

Conduct and Report on a Field Survey for Plants ................ 827

Conduct and Report on a Field Survey for Access Networks . 835

Exhume Coffins and Remains .......................................... 845

Work With Children and Young People during Environmental

Activities ....................................................................... 852

Deal With Accidents and Emergencies Involving Children and

Young People during Environmental Activities .................... 863

Plan Deliver and Evaluate Environmental Projects .............. 873

Appendices .......................................................................... 892

This is a live document and as such will be updated when required.

It is the responsibility of the approved centre to ensure the most

up-to-date version of the Qualification Guide is in use. Any

amendments will be published on our website and centres are

encouraged to check this site regularly.

1

Introduction

This qualification has been developed for the Higher Level Apprenticeship in Horticulture (England) framework.

It is designed for learners who are either pursuing a career in horticulture

or who wish to commence one. It enables learners to develop their skills,

knowledge and understanding by following one of six pathways. There are

mandatory units that all learners must take as well as specific units,

depending upon the pathway chosen.

The qualification covers the following areas: Production and Commercial

Horticulture; Horticulture; Landscaping; Sports Turf (Greenkeeper and

Groundsman); Parks, Gardens and Green Space; and Cemeteries.

Aims

The ABC Level 3 Diploma in Work-Based Horticulture aims to:

Provide learners with the opportunity to acquire the essential skills, knowledge

and understanding required to work in horticulture

Provide a stimulating and supportive learning environment for learners to

develop their competence to the horticulture industry

Develop underpinning knowledge within the subject area, by promoting and

encouraging the development of new techniques and learning activities.

Target Group

This qualification is designed for those learners who are aged 16 or over

and who are working in the Horticulture Sector, either in paid or unpaid

employment.

ABC expects approved centres to recruit with integrity on the basis of a

learner’s ability to contribute to and successfully complete all the

requirements of a unit(s) or the full qualification

2

Progression Opportunities

Learners who achieve this qualification could progress on to other pathways

within the ABC Level 3Diplomas in Work-Based Horticulture, into

employment, gain promotion to a more senior position within existing

employment or progress into an Apprenticeship in the sector.

In addition, achievement of ABC Level 3 qualifications may also provide a

solid foundation upon which to develop skills in supervising and managing

people supporting progression to higher levels of responsibility and opening

up the possibility of entrepreneurial activities such as starting one’s own

business.

Centres should be aware that Reasonable Adjustments which may be

permitted for assessment may in some instances limit a learner’s

progression into the sector. Centres must, therefore, inform learners of

any limits their learning difficulty may impose on future progression

Language

These specifications and associated assessment materials are in English

only.

3

Qualification Summary

Qualifications and Pathways

L3 Diploma in Work-Based Horticulture (Production and Commercial

Horticulture)

L3 Diploma in Work-Based Horticulture (Landscaping)

L3 Diploma in Work-Based Horticulture (Sports Turf – Groundsman)

L3 Diploma in Work-Based Horticulture (Sports Turf – Greenkeeper)

L3 Diploma in Work-Based Horticulture (Parks, Gardens and Green Space)

Qualification

Number 601/2522/6

Qualifications Wales

Number C00/0619/5

Regulated The qualifications identified above are all

regulated by Ofqual and Qualifications Wales

Assessment

Internal assessment, internal and external

moderation

Specific requirements and restrictions may

apply to individual units within qualifications.

Please check unit and qualification details for

specific information.

Grading Pass

Operational Start

Date 01/02/2014

Review Date 31/08/2020

Operational End Date

31/12/2019 - L3 Diploma in Work-Based

Horticulture (Production and Commercial

Horticulture)


Horticulture (Landscaping)


Horticulture (Sports Turf – Groundsman)


Horticulture (Sports Turf – Greenkeeper)

4


Horticulture (Parks, Gardens and Green Space)

Certification End Date


Horticulture (Production and Commercial

Horticulture)


Horticulture (Landscaping)


Horticulture (Sports Turf – Groundsman)


Horticulture (Sports Turf – Greenkeeper)


Horticulture (Parks, Gardens and Green Space)

ABC Sector Landbased

Ofqual SSA Sector 03.2 Horticulture and Forestry

Stakeholder Support Lantra

Contact See ABC website for the Centre Support Officer

responsible for these qualifications

5

Level 3 Diploma in Work-Based Horticulture (Production and

Commercial Horticulture Pathway)

Rules of Combination: Learners must achieve a minimum of 57 credits

from this pathway. This must include 32 credits from the mandatory

units. Learners may achieve a maximum of 9 credits at Level 2.

Unit Level Credit

Value

GLH

Production and Commercial Horticulture Pathway

Mandatory Units

Promote, monitor and maintain health, safety

and security [D/502/1523] 3 6 39

Estimate and programme resource

requirements [Y/502/0502] 3 4 26

Manage your own resources [F/501/2989] 2 7 70

Provide nutrients to plants or crops

[K/502/0956] 3 6 39

Monitor the development of crops or plants

[M/502/0957] 3 4 26

Plan and manage the control of pests, diseases

and disorders [R/502/1471] 3 5 33

Optional Units – Group B

Maintain irrigation systems [F/502/1272] 3 3 19

Manage information for action [A/501/2988] 3 7 46

Installing drainage systems [D/502/1229] 2 3 23

Maintain drainage systems [T/502/1222] 2 3 23

Design and install drainage systems

[R/502/1227] 3 4 26

Monitor and adjust watering systems for crops

or plants [Y/502/1228] 3 5 33

Manage site clearance and preparation for

planting [H/502/1281] 3 6 39

Prepare for and maintain the planting of crops

or plants [H/502/0955] 3 6 39

Promote and monitor the growth of crops or

plants [Y/502/1181] 3 4 26

Plan and prepare growing media [K/502/0858] 3 6 39

Plan and collect propagation material

[D/502/1182] 3 5 33

6

Prepare and establish propagation material

[T/502/1012] 3 6 39

Plan and implement seed propagation

[Y/502/0855] 3 7 46

Plan and monitor harvesting operations

[R/502/0952] 3 6 39

Prepare and store harvested crops

[Y/502/0953] 3 6 39

Plan and manage the collection of orders

[R/502/1180] 3 8 52

Prepare collected orders for dispatch

[A/502/1013] 3 6 39

Prepare, monitor and adjust environmental

conditions for protected crops or plants

[M/502/0859]

3 5 33

Plant nomenclature and structure [T/505/4978] 3 5 22

Communicate information within the workplace

[Y/502/1195] 3 2 13

Plan and maintain supplies of physical

resources within the work area [J/502/1449] 3 3 13

Prepare and maintain equipment and machines

[K/501/0492] 3 3 19

Transport large root-balled plants [A/502/1450] 3 4 26

Prepare and apply pesticides [J/502/1516] 3 7 46

Identify the need for and plan habitat

management work [T/502/1530] 3 4 26

Co-ordinate and oversee habitat management

work [A/502/1531] 3 4 26

Monitor and evaluate the effectiveness of

habitat management work [F/502/1532] 3 4 26

Encourage and motivate volunteers

[J/502/1645] 3 5 33

Manage the work of volunteers [D/502/1599] 3 6 39

Establish and maintain conditions appropriate

to the welfare of animals [K/502/1850] 2 3 23

Lead the work of teams and individuals to

achieve their objectives [K/505/4993] 3 4 26

Improve customer service [D/505/5011] 3 7 47

Monitor and solve customer service problems

[H/505/5012] 3 6 40

7

Manage budgets [D/505/5008] 4 5 20

Implement a marketing plan [R/505/5006] 3 4 26

8

Level 3 Diploma in Work-Based Horticulture (Landscaping

Pathway)

Rules of Combination: Learners must achieve a minimum of 57 credits

from this pathway. This must include 27 credits from the mandatory units

plus at least 10 credits from Group B (all remaining credits can be made

up from this group). Any remaining credits may be made up from units in

Group C. Learners may achieve a maximum of 9 credits at Level 2.

Unit Level Credit

Value

GLH

Landscaping Pathway

Mandatory Units


and security [D/502/1523] 3 6 39




Specify the maintenance of landscapes

[J/502/1225] 3 6 39

Monitor landscape maintenance and inspect

landscape features and facilities [K/502/1282] 3 4 26



[K/502/0956] 3 6 39


[M/502/0957] 3 4 26

Evaluate ground and environmental conditions

to establish grassed and planted areas

[L/502/0500]

3 3 19

Prepare sites for soft landscape establishment

[D/502/0503] 3 3 19

Establish grass swards [H/502/0857] 3 3 19





[R/502/1227] 3 4 26


or plants [Y/502/1228] 3 5 33

9


planting [H/502/1281] 3 6 39


[D/502/1182] 3 5 33


[T/502/1012] 3 6 39


[Y/502/0855] 3 7 46


Maintain and develop decorative horticultural

features [D/502/1280] 3 8 52

Set and mark out landscape sites to establish

grassed and planted areas [H/502/0499] 3 3 19

Establish planted areas [D/502/0856] 3 3 19

Plan and maintain planted areas [D/502/0498] 3 3 19

Plan and renovate planted areas [Y/502/0497] 3 3 19

Prepare sites for landscape works [H/502/1183] 3 6 39

Laying hard surfaces for external landscaping

[T/502/1186] 2 4 30

Construct free standing walls [A/502/1187] 2 4 30

Install hard landscape features and structures

[F/502/1188] 2 6 45

Plan and construct water features [F/502/1191] 3 6 39

Construct rock gardens [J/502/1189] 2 6 45

Repair and restore walls [M/502/1283] 3 4 26

Restore soft landscape areas [A/502/1190] 3 4 26

Optional Units – Group C


and disorders [R/502/1471] 3 5 33



[Y/502/1195] 3 2 13




[K/501/0492] 3 3 19





10



[H/505/5012] 3 6 40



Design landscape areas and specify materials

and components [L/501/0503] 3 9 59

Assess the characteristics of sites [K/501/0525] 3 9 59

Prepare to undertake and report on a field

survey [T/502/3276] 2 4 30

Work with and consult the local community

[L/502/3168] 2 3 23

11

Level 3 Diploma in Work-Based Horticulture (Sports Turf-

Groundsman Pathway)

Rules of Combination: Learners must achieve a minimum of 57 credits of

which 45 credits must be from the mandatory units. The remaining credit

can be made up of from units in Groups B and/or C. Please note learners

who choose unit T/502/3276 must complete 2 other units from Group C.

Learners may achieve a maximum of 9 credits at Level 2.

Unit Level Credit

Value

GLH

Sports Turf – Groundsman Pathway

Mandatory Units


and security [D/502/1523] 3 6 39






[L/502/0500]

3 3 19


[D/502/0503] 3 3 19


Plan the maintenance, repair and renovation of

sports turf areas [H/502/0504] 3 6 39

Plan and set out sports area [R/502/0501] 3 3 19





and disorders [R/502/1471] 3 5 33



[R/502/1227] 3 4 26


[K/501/0492] 3 3 19



[J/502/1645] 3 5 33

12









Prepare sites for landscape works

[H/502/1183] 3 6 39

Research and plan environmental

interpretations [R/502/3236] 3 5 33

Optional Units - Group C


survey [T/502/3276] 2 4 30

Conduct and report on a field survey for people

[M/502/3275] 2 4 30

Conduct and report on a field survey for

physical features [A/502/3277] 2 4 30


animals [F/502/3278] 2 4 30

Conduct and report on a field survey for habitat

types [F/502/3281] 2 4 30

Conduct and report on a field survey for plants

[A/502/3280] 2 4 30

Conduct and report on a field survey for access

networks [J/502/3279] 2 4 30

13

Level 3 Diploma in Work-Based Horticulture (Sports Turf-

Greenkeeper Pathway)

Rules of Combination: Learners must achieve a minimum of 57 credits of

which 45 credits must be from the mandatory units. The remaining credit

can be made up of from units in Groups B and/or C. Please note learners

who choose unit T/502/3276 must complete 2 other units from Group C.


Unit Level Credit

Value

GLH

Sports Turf – Greenkeeper Pathway

Mandatory Units


and security [D/5021523] 3 6 39






[L/502/0500]

3 3 19


[D/502/0503] 3 3 19









and disorders [R/502/1471] 3 5 33



[R/502/1227] 3 4 26


[K/501/0492] 3 3 19



[J/502/1645] 3 5 33

14









Prepare sites for landscape works [

H/502/1183] 3 6 39


interpretations (R/502/3236] 3 5 33



survey [T/502/3276] 2 4 30


[M/502/3275] 2 4 30




animals [F/502/3278] 2 4 30


types [F/502/3281] 2 4 30


[A/502/3280] 2 4 30


networks [J/502/3279] 2 4 30

15

Level 3 Diploma in Work-Based Horticulture (Parks, Gardens and

Green Space Pathway)

Rules of Combination: Learners must achieve 57 credits of which 22

credits must come from the mandatory units plus 15 credits must be

achieved for the optional units in Group B. Learners may achieve any

units from Group C and/or D to make up the credit. Please note learners

who choose unit T/502/3276 must complete 2 other units from Group D.


Unit Level Credit

Value

GLH

Parks, Gardens and Green Space Pathway

Mandatory Units


and security [D/5021523] 3 6 39





and disorders [R/502/1471] 3 5 33



[K/502/0956] 3 6 39


[M/502/0957] 3 4 26

Specify the maintenance of landscapes

[J/502/1225] 3 6 39

Monitor landscape maintenance and inspect

landscape features and facilities [K/502/1282] 3 4 26



[L/502/0500]

3 3 19


[D/502/0503] 3 3 19






16




[R/502/1227] 3 4 26


or plants [Y/502/1228] 3 5 33


planting [H/502/1281] 3 6 39

Prepare for and maintain the planting of crops

or plants [H/502/0955] 3 6 39

Promote and monitor the growth of crops or

plants [Y/502/1181] 3 4 26

Plan and prepare growing media [K/502/0858] 3 6 39


[D/502/1182] 3 5 33


[T/502/1012] 3 6 39


[Y/502/0855] 3 7 46

Plan and manage the collection of orders

[R/502/1180] 3 8 52

Prepare collected orders for dispatch

[A/502/1013] 3 6 39

Prepare, monitor and adjust environmental

conditions for protected crops or plants

[M/502/0859]

3 5 33


Maintain and develop decorative horticultural

features [D/502/1280] 3 8 52




Plan and maintain planted areas [D/502/0498] 3 3 19

Plan and renovate planted areas [Y/502/0497] 3 3 19

Prepare sites for landscape works [H/502/1183] 3 6 39

Laying hard surfaces for external landscaping

[T/502/1186] 2 4 30

Construct free standing walls [A/502/1187] 2 4 30

Install hard landscape features and structures

[F/502/1188] 2 6 45

17

Plan and construct water features [F/502/1191] 3 6 39

Construct rock gardens [J/502/1189] 2 6 45

Repair and restore walls [M/502/1283] 3 4 26

Restore soft landscape areas [A/502/1190] 3 4 26

Exhume coffins and remains [Y/502/0483] 2 4 30




[Y/502/1195] 3 2 13




[K/501/0492] 3 3 19



Identify the need for and plan habitat

management work [T/502/1530] 3 4 26

Co-ordinate and oversee habitat management

work [A/502/1531] 3 4 26

Monitor and evaluate the effectiveness of

habitat management work [F/502/1532] 3 4 26


[J/502/1645] 3 5 33






[H/505/5012] 3 6 40



Design landscape areas and specify materials

and components [L/501/0503] 3 9 59

Assess the characteristics of sites [K/501/0525] 3 9 59

Work with and consult the local community

[L/502/3168] 2 3 23


interpretations [R/502/3236] 3 5 33

Work with children and young people during

environmental activities [J/502/3282] 2 3 23

18

Deal with accidents and emergencies involving

children and young people during

environmental activities [L/502/3283]

2 4 30

Plan, deliver and evaluate environmental

projects [A/502/3232] 3 10 65

Optional Units - Group D


survey [T/502/3276] 2 4 30


[M/502/3275] 2 4 30




animals [F/502/3278] 2 4 30


types [F/502/3281] 2 4 30


[A/502/3280] 2 4 30


networks [J/502/3279] 2 4 30

19

Qualification

Purpose

D. Confirm occupational competence and/or 'licence

to practice'

D1. Confirm competence in an occupational role to

the standards required

Entry

Requirements

16+

Age Range Pre 16 16 – 18 18+ 19 +

LARS Reference 60125226

Recommended

GLH2

370

Recommended

TQT3

570

Credit Value 57

Type of Funding

Available See LARS (Learning Aim Rates Service)

Minimum

Qualification Fee See ABC website for current fees and charges

Unit Fee

Unit fees are based upon a unit’s individual credit

value. Please see the ABC website for the current

fee charged per credit

Additional

Information

Independent assessment is required for certain

units within each pathway if it is being used for an

apprenticeship

See ABC website for resources available for this

qualification

2 See Glossary of Terms 3 See Glossary of Terms

20

Independent Assessment Units

If the learner is completing this qualification as part of an apprenticeship,

they will be required to complete the knowledge aspect of certain units

within each pathway via independent assessment. The units that require

independent assessment are listed in the tables below for each pathway:

Production and Commercial Horticulture Pathway

Unit Knowledge

Credits

Promote, monitor, and maintain health and safety and

security

3

Estimate and programme resource requirements for

landscaping

3

Manage your own resources 2

Monitor the development of crops or plants 2

Landscaping Pathway

Unit Knowledge

Credits


security

3


landscaping

3


Monitor landscape maintenance and inspect landscape features and facilities

2

Sports Turf – Greenkeeper Pathway

Unit Knowledge

Credits


security

3


landscaping

3


Plan and set out sports areas 2

21

Sports Turf – Groundsman Pathway

Unit Knowledge

Credits


security

3


landscaping

3


Plan and set out sports areas 2

Parks, Gardens and Green Space Pathway

Unit Knowledge

Credits


security

3


landscaping

3


Plan and manage the control of pests, diseases and disorders

2

22

Unit Details

23

Promote Monitor and Maintain Health Safety and

Security of the Workplace

Unit Reference

D/502/1523

Level

3

Credit Value

6

Guided Learning

Hours

39

Unit Summary

The aim of this unit is to provide the learner with

the knowledge, understanding and skills required

for monitoring and maintaining the safety and

security of the workplace. It also covers carrying

out risk assessments, promoting good standards of

health and safety and understanding how to deal

with any accidents or health emergencies. This

unit requires independent assessment if part

of an Apprenticeship Framework (see

Methods of Assessment below)

Learning Outcomes

(1 to 7)

The learner will

Assessment Criteria

(1.1 to 7.4)

The learner can

1. Understand how to

monitor and maintain

the health, safety and

security of the work

area

1.1 Explain the legal and organisational

responsibilities in relation to health, safety and

security covering:

People

Equipment and materials

The work area

1.2 Explain the importance of carrying out risk

assessments for all work activities including

assessing risks from new and non-routine activities

24

1.3 Explain the importance of assessing security

issues associated with the work area covering:

Bio security

Building security

Data security

Personal security

1.4 Describe how to carry out and evaluate a risk

assessment

1.5 Explain the hierarchy of measures to control

risks (including elimination, substitution, relevant

engineering controls, safe systems of work,

training/instruction and personal protective

equipment)

1.6 Outline safe systems of work when people are

working alone or at risk of abuse

1.7 Explain safe methods and systems of working

with hazardous materials and equipment in line

with relevant legislation

1.8 Explain how hazardous and non-hazardous

waste should be managed in line with legislation


promote good

standards of health

and safety

2.1 Explain the methods of communicating health

and safety precautions to others entering the work

area

2.2 Explain how good standards of health and

safety contribute to the management and

efficiency of businesses or organisations


deal with health

emergency situations

3.1 Describe the types of accidents or incidents

which may occur and the correct actions to take

25

3.2 Explain the importance of not carrying out

actions beyond own capabilities

3.3 Explain the potential risks to others from an

emergency situation

3.4 Explain the reasons for offering support and

help to others involved in the accident or incident

and how this should be achieved

4. Understand the

records required and

their importance

4.1 Explain the responsibility for and types of

records required and the importance of accurate

record keeping

4.2 Explain the relevant legislative requirements

for completing records of accidents and incidents

5. Monitor and

maintain the health,

safety and security of

the work area

5.1 Carry out risk assessments in accordance with

relevant legal and organisational requirements

5.2 Evaluate the risks which have been identified

and implement appropriate control measures

6. Promote good

standards of health

and safety

6.1 Ensure appropriate clothing and protective

equipment is worn which is consistent with

recognised health and safety practice and in line

with risk assessment

6.2 Communicate any health and safety

precautions that are being applied in the work area

to others entering the area

6.3 Use approved safe methods of lifting and

handling when carrying out work

6.4 Ensure standard procedures for personal

hygiene are followed at all times

26

6.5 Adopt safe systems of work which are

consistent with organisational procedures and the

findings of the risk assessment

6.6 Take appropriate action if there is a danger of

accidents or injury

7. Respond to health

emergencies within

the work area

7.1 Implement procedures safely, correctly and

without delay in an emergency situation

7.2 Summon assistance immediately for any

health emergency and initiate action appropriate to

the condition and situation

7.3 Give assistance as required within the limits of

your capability, including suitable verbal support

7.4 Make the immediate vicinity as safe as

possible

27

Supporting Unit Information

D/502/1523 Promote, Monitor and Maintain Health, Safety and Security -

Level 3

Indicative Content

To successfully achieve this unit, learners need to provide evidence that they

have met the learning outcomes and assessment criteria for the unit.

Indicative content is offered as guidance to aid delivery of the unit and to

set the learning outcomes and assessment criteria in context.

Note 1: Examples are indicative of the range of considerations for

assessment criteria but are by no means all inclusive

LO1, LO2, LO3 and LO 4 are the key areas of knowledge for this unit

Learning Outcome 1. Understand how to monitor and maintain the

health, safety and security of the work area

1.1 Explain the legal and organisational responsibilities in relation

to health, safety and security covering the following

People explain the requirements of the Health and Safety at Work

Act, Regulations and Approved Codes of Practise. Explain both

employers and employees responsibilities to self and others and how

relevant Health and Safety regulations affect you and your work.

Explain how Health and safety law is enforced and explain the powers

of the Health and Safety Executive (HSE) inspectors

Explain the requirements of Provision and Use of Work Equipment

Regulations (PUWER) and Lifting Operations and Lifting Equipment

Regulations ( LOLER)

Explain the requirements with regard to the work area and how

everyone has a legal duty to look after themselves and others. Risk

assessments to be in place.

1.2 Explain the importance of carrying out risk assessments for all

work activities including assessing risks from new and non-

routine activities explain the legal requirements and how risk

assessments make the work place a safer place and explain the

28

difference between a generic and a dynamic risk assessment. A risk

assessment should identify the ways in which a task can go wrong and

what should be done to ensure it doesn’t.

1.3 Explain the importance of assessing security issues associated

with the work area covering the following

Bio-security - explain the dangers of cross contamination, and the

COSHH regulations

Building security - threat to staff, loss of stock, breach of security

Data security - threat to business and non-compliance with data

protection act

Personal security - threat to staff, explain PPE and safe areas and

need to behave in a safe and responsible manner.

1.4 Describe how to carry out and evaluate a risk assessment by

showing what actions have been taken out before the work actually

begins to prevent the staff who are undertaking the task from coming

to harm. Regular inspections need to be carried out to ensure the

workplace remains a safe place to work.

1.5 Explain the hierarchy of measures to control risks (including

elimination, substitution, relevant engineering controls, safe

systems of work, training/ instruction and personal protective

equipment) by using ERIC (Eliminate, Reduce, Isolate, Control)

methodology.

1.6 Outline safe systems of work when people are working alone or

at risk of abuse by stating Lone Worker Policy, emergency procedures

or ensuring adequate supervision and reporting in and out procedures.

1.7 Explain safe methods and systems of working with hazardous

materials and equipment in line with relevant legislation.

Control of Substances Hazardous to Health (COSHH) regulations

specify the precautions that your employer and you must take to

protect your health from the effects of harmful substances. The

COSHH assessment should contain all the information on the dangers

involved in using the substance and the precautions to be taken

including appropriate safe working methods and correct PPE.

1.8 Explain how hazardous and non-hazardous waste should be

managed in line with legislation by explaining that only designated

29

areas for disposal of waste are used; explain the difference between

organic and inorganic waste and the need for a licensed carrier of

waste to be employed.

Learning Outcome 2. Understand how to promote good standards

of health and safety

2.1 Explain the methods of communicating health and safety

precautions to others entering the work area such as clear

signage, site inductions, health and safety brief and toolbox talks, risk

assessments and wherever possible be accompanied with a trained

operative of member of staff.

2.2 Explain how good standards of health and safety contribute to

the management and efficiency of businesses or organisations

by making the work place a safer place to work this will ensure

maximum productivity and no lost time. The work place remains tidy

and orderly and operations will run smoothly.

Learning Outcome 3. Understand how to deal with health

emergency situations

3.1 Describe the types of accidents or incidents which may occur

and the correct actions to take for example minor cuts, bruises,

slips ,trips falls to more serious injury such as broken bones, scalds,

burns or even major injuries or death. Incidents could be fire, electric

shock or falls from height - this list is not by any means all inclusive.

All incidents should be reported and recorded in the accident book,

appropriate first aid administered or help summoned and any hazards

should be removed as soon as possible if safe to do so.

3.2 Explain the importance of not carrying out actions beyond own

capabilities such as untrained first aider could make the situation

worse, as could an untrained operative for example attempting to

extinguish a fire with the incorrect preventive materials.

3.3 Explain the potential risks to others from an emergency

situation such as fire, electric shock, overcome by fumes, unguarded

machinery etc.

30

3.4 Explain the reasons for offering support and help to others

involved in the accident or incident and how this should be

achieved by being calm and assuring. To help with the investigation

of the cause and to prevent a reoccurrence and to get aid to anyone in

distress or who is injured or effected anyway by the resulting accident

or incident.

Learning Outcome 4. Understand the records required and their

importance

4.1 Explain the responsibility for and types of records required and

the importance of accurate record keeping such as entries into the

accident book for all injuries and the need to report some injuries and

incidents to the HSE (one where lost working time is three days or

more). There may also be a claim so records need to be accurate.

4.2 Explain the relevant legislative requirements for completing

records of accidents and incidents such as the Health and Safety at

Work Act and more serious accidents are reportable to HSE under

RIDDOR (Reporting of Injuries, Diseases and Dangerous Occurrences

Regulations 1995).

LO5, LO6 and LO7 are the key areas of competence for this unit

Learning Outcome 5. Monitor and maintain the health, safety and

security of the work area

5.1 Carry out risk assessments in accordance with relevant legal

and organisational requirements refer to LO 1.4 and take into

account how risk assessments make your job safer, the importance of

regular site inspections, how safe working methods reduce accidents

and how minor events can combine to create a serious accident. Risks

assessments need to be both generic and dynamic.

5.2 Evaluate the risks which have been identified and implement

appropriate control measures refer to LO 5.1.

Learning Outcome 6. Promote good standards of health and safety

6.1 Ensure appropriate clothing and protective equipment is worn

which is consistent with recognised health and safety practice

31

and in line with risk assessment such as high visibility clothing,

head protection, hearing protection, eye protection, overalls, barrier

creams, gloves, protective footwear this list is not by any means all

inclusive and specialist PPE may be required dependent upon the task

and the findings of the risk assessment e.g. entry into confined spaces

requires specialist PPE.

6.2 Communicate any health and safety precautions that are being

applied in the work area to others entering the area by

communications, inductions and instructions, and by carefully placed

signage for designated areas.

6.3 Use approved safe methods of lifting and handling when

carrying out work by using lifting aids and complying with Manual

Handling Regulations and being trained to lift specific items.

6.4 Ensure standard procedures for personal hygiene are followed

at all times by demonstrating personal hygiene, recognising

hazardous substances, using PPE and the need for other preventive

measures such as barrier cream.

6.5 Adopt safe systems of work which are consistent with

organisational procedures and the findings of the risk

assessment by adopting safe working practise and following

instructions.

6.6 Take appropriate action if there is a danger of accidents or

injury refer to LO3.1

Learning Outcome 7. Respond to health emergencies within the

work area

7.1 Implement procedures safely, correctly and without delay in an

emergency situation refer to LO3.1

7.2 Summon assistance immediately for any health emergency and

initiate action appropriate to the condition and situation by the

most appropriate means of communication, shout, use telephone and

relay all relevant information so the most up to date information is

relayed

32

7.3 Give assistance as required within the limits of your capability,

including suitable verbal support refer to LO 3.4

7.4 Make the immediate vicinity as safe as possible by cordoning off

the area disconnecting any power sources, verbal communications and

remaining vigilant.

Teaching Strategies And Learning Activities

Centres should adopt a delivery approach which supports the development

of their particular learners. The aims and aspirations of all learners,

including those with identified special needs, including learning

difficulties/disabilities, should be considered and appropriate support

mechanisms put in place.

Methods Of Assessment

This unit will be internally assessed, internally and externally moderated via

a learner’s portfolio and other related evidence, against the unit outcomes

and assessment criteria.

The assessment of some knowledge and understanding may take place in a

non-work based environment e.g. training centre, however it must link

directly to workplace performance and include performance evidence. This

unit requires independent assessment if this is being used as part of

an Apprenticeship Framework. The questions can be found on this

qualifications page on the ABC Awards website.

All learners must complete a portfolio of evidence that shows achievement

of all the relevant learning outcomes and assessment criteria.

Minimum requirements when assessing this unit

ABC expects that staff will be appropriately qualified to assess learners

against the outcomes and criteria within the units. Generally teaching staff

should be qualified and/or vocationally experienced to at least a level above

that which they are teaching.

It is important that practical assessment activities are supervised

appropriately.

33

Evidence Of Achievement

Evidence presented to support achievement is not prescribed for each

learning outcome. It could typically include

Product evidence

Observation reports

Oral/written questions and answers

Reports/notes

Worksheets/job sheets/workbooks

Witness statements

Taped evidence (video or audio)

Photographic evidence

Case studies/assignments/projects

Interview/professional discussion

Site risk assessment

Tool / equipment inventory lists / maintenance schedules

Pictorial identifications

Letters / emails seeking clarification / confirmation of understanding

Internet research / copies of items with relevant knowledge highlighted

This is not an exhaustive list and learners should be encouraged to develop

the most appropriate evidence to demonstrate their achievement of the

learning outcomes and assessment criteria.

All evidence must be clearly signposted and made available for the external

moderator upon request.

All internal assessments must be accompanied by a signed Declaration of

Authenticity (this document is available on the ABC web site).

Additional Information

Useful sources of reference

The Health and Safety Executive website http://www.hse.gov.uk/ has useful information about identifying what health and safety legislation

applies to areas of work and lists of Acts, Statutory instruments and legal publications

http://www.hse.gov.uk/

34

The Office of Public Information website http://www.opsi.gov.uk has

year by year lists of UK Acts and Statutory Instruments The website http://www.netregs.gov.uk/ provides helpful guidance

about environmental regulations. The Provision and Use of Work Equipment Regulations PUWER

All plant or equipment used at work, either in the office or in the field, comes under PUWER

See ABC website for further information

http://www.opsi.gov.uk/http://www.netregs.gov.uk/

35

Estimate and Programme Resource Requirements

Unit Reference

Y/502/0502

Level

3

Credit Value

4

Guided Learning

Hours

26

Unit Summary

This unit will provide the learner with the skills,

knowledge and understanding required for

estimating resource requirements and

programming work for soft, hard and interior

landscapes. This unit requires independent

assessment if part of an Apprenticeship

Framework (see Methods of Assessment

below)

Learning Outcomes

(1 to 4)

The learner will

Assessment Criteria

(1.1 to 4.5)

The learner can

1. Be able to estimate

the resources

1.1 Identify the nature, extent, required outcome

and standards of proposed work clearly and

accurately

1.2 Identify required resources appropriate to the

work

1.3 Ensure timing of resource enable work to

proceed without delay

2.1 Confirm the work programme takes full

account of the resources required to proceed

36

2. Be able to

sequence and

programme work

2.2 Provide a sequence of work which meets

agreed targets and enables the work to be

completed on time, safely and to the standard

required

2.3 Communicate the work programme effectively

and in time to all relevant people


estimate resource

requirements and

programme work

3.1 Explain project planning and methods of

estimating resource requirements

3.2 Compare the effects of timing of resource

provision on costs and completion

3.3 Assess methods to optimise resource usage

and timing and minimise waste

3.4 Evaluate the implications of estimating and

arranging resources for projects

4. Understand the

sequence and

programming of work

4.1 Explain the methods of sequencing work to

achieve targets and realistic work rates for the

work type programmed

4.2 Evaluate the use of performance measures

4.3 Describe the possible causes of disruption to

work programmes and their effects on quality and

timing

4.4 Explain the potential hazards that may be

encountered and the measures to take to reduce

these

4.5 Explain current health and safety legislation,

codes of practice and any additional requirements

which apply to this area of work

37


Y/502/0502 Estimate and Programme Resource Requirements - Level 3

Indicative Content

To successfully achieve this unit, learners need to provide evidence that they

have met the learning outcomes and assessment criteria for the unit.



Note 1: Cross references are first to the learning Outcome (LO) e.g. LO1 and

then to the Assessment criteria number listed e.g. LO 1.3


assessment criteria but are by no means all inclusive

These are the key areas of competence for this unit

Learning Outcome 1. Be able to estimate the resources

1.1 Identify nature, extent required outcomes and standards of

work clearly and accurately e.g. client

brief/plan/specification/requirements, own survey /design / objectives

1.2 Resources to be identified appropriate to the work e.g.

labour e.g. skills required – labourers, landscapers, machine

operators.

equipment e.g. numbers, type, size, number, hours required.

materials e.g. type, quantity, quality.

finance to meet costs of e.g. labour, equipment, materials,

professional fees, services (phone, water, power), welfare,

contingencies.

specific expertise e.g. equipment operators, builders, landscapers,

labourers, Local Authority requirements.

1.3 Ensure timing of resources enable work to proceed without

delay e.g. prepare activity/flow chart, orders placed for materials /

equipment, labour availability, finances in place.

38

Learning Outcome 2. Be able to sequence and programme work

2.1 Confirm the work programme takes full account of the

resources required to proceed e.g. check work programme takes

account of required resources - refer to

LO 1.2

2.2 Provide a sequence of work which meets agreed targets and

enables work to be completed on time, safely and to the

standard required e.g. activity / flow chart, commencement and

completion dates, sequential completion dates, delivery of equipment /

materials to target dates, labour requirements for sequenced work.

2.3 Communicate the work programme effectively and in time to all

relevant people e.g. provide programme information / target dates to

client, suppliers and labour force, place orders for materials /

equipment to meet target dates.

These are the key areas of knowledge for this unit

Learning Outcome 3. Understand how to estimate resource

requirements and programme work

3.1 Explain project planning and methods of estimating resource

requirements e.g.

Labour e.g. Number of hours required for each pay scale,

contingency for over run / sickness / holiday / waiting time.

Equipment e.g. For each type the - required working hours, running

costs, contingency for over run / breakdown / waiting time.

Materials e.g. Minimum amounts required, additions for breakage /

waste, storage / security.

Finance e.g. All labour (variations in rates of pay, holidays /

sickness), materials, equipment all types and number required),

welfare, site costs, contingency / overrun costs.

Specific expertise e.g. Know capabilities of each operator then fill

gaps, local authority requirements.

3.2 Compare the effects of timing of resource provision on costs

and completion e.g. monitor deliveries against work programme,

work progress against planed programme / flow chart and costs

against budget.

39

3.3 Assess methods to optimise resource usage and timing and

minimise waste e.g. maintain records of hours of productive work

(labour and equipment), check deliveries against orders, actual use of

materials and make comparison against programmed requirements.

3.4 Evaluate the implications of estimating and arranging resources

for projects e.g.

horticultural items e.g. delivery and maintenance of viability of living

material, soil and weather conditions, appropriate labour availability.

landscape items e.g. delivery sequence, wastage, ground conditions,

appropriate labour availability.

Learning Outcome 4. Understand the sequence and programming

of work

4.1 Explain the methods of sequencing work to achieve targets and

realistic work rates for the work type programmed e.g. refer to

LO 2.2, LO 3.2 & 3.3

4.2 Evaluate the use of performance measures e.g. output rates of

labour and equipment, wastage, progress against programme,

deliveries against orders.

4.3 Describe the possible causes of disruption to work programmes

and their effects on quality and timing e.g. weather, soil / ground

conditions, late deliveries, labour absences, change to specification,

equipment malfunction, delay in authorisation, client interruptions /

amendments.

4.4 Explain the potential hazards that may be encountered and the

measures to take to reduce these e.g. presence of services, debris

/ rubbish, use of equipment / tools / materials, terrain, materials,

petroleum products. Measures for reduction e.g. locate services (CAT

scan) and give warnings / isolate, use competent staff, follow

manufacturer’s guidelines / instructions, risk assessments followed, use

PPE (steel toe cap boots, gloves, protective clothing as required).

4.5 Explain current health and safety legislation, codes of practice

and any additional requirements e.g.

Health and Safety at Work etc. Act 1974 e.g. management of health

and safety and safety at work

40

Risk assessments e.g. working practices

Codes of Practice e.g. pesticide application, use of equipment

Exposure records e.g. noise, vibration

COSHH Regulations e.g. risk assessments and use, fuel

Hazardous Waste Regulations e.g. waste disposal

Storage e.g. fuels, materials

PPE e.g. safety boots, ear defenders, protective clothing

Environmental Protection Act. E.g. environmental protection

Water Pollution Act e.g. water protection

RIDDOR e.g. reporting requirements

PUWER e.g. use of plant and equipment

LOLER e.g. lifting operations and lifting equipment

Welfare at Work e.g. staff facilities

Any additional requirements

Teaching Strategies And Learning Activities

Centres should adopt a delivery approach which supports the development

of their particular learners. The aims and aspirations of all learners,

including those with identified special needs, including learning

difficulties/disabilities, should be considered and appropriate support

mechanisms put in place.

Learning Outcomes (LO) 1 and 2

Delivery of these learning outcomes is by supervised practical work activities

giving learners the opportunity, first to practice the various tasks involved

and then to be observed correctly doing each task to demonstrate

achievement of the assessment criteria.

Learners not holding statutory qualifications to use equipment and materials

to be supervised by person who is qualified to do so.

Prior to, during and after completion of activities, photographs or video could

be taken to provide evidence of progress.

Learning Outcomes (LO) 3 and 4

Delivery of these learning outcomes is by generation of knowledge evidence

which could be linked to the practical work e.g. by observation of work

activities and witness testimony, answering oral or written questions,

assignments or internet research cross referenced to the knowledge

evidence.

41

Methods Of Assessment

This unit will be internally assessed, internally and externally moderated via

a learner’s portfolio and other related evidence, against the unit outcomes

and assessment criteria.

The assessment of some knowledge and understanding may take place in a

non-work based environment e.g. training centre, however it must link

directly to workplace performance and include performance evidence. This

unit requires independent assessment if this is being used as part of

an Apprenticeship Framework. The questions can be found on this

qualifications page on the ABC Awards website.

All learners must complete a portfolio of evidence that shows achievement

of all the relevant learning outcomes and assessment criteria

Centres will need to devise assessment tasks which should be practical

where possible e.g. Learning Outcomes 1, 2 and 3 link together and can be

assessed practically by observation or by generation of diverse evidence.

These could also link to Learning Outcomes 4, 5 and 6 to allow knowledge

evidence to be gathered during the practical activities

It is important that practical assessment activities are supervised

appropriately.

Simulation will not be acceptable where the unit is included in

qualifications which verify competent performance.

Minimum requirements when assessing this unit

ABC expects that staff will be appropriately qualified to assess learners

against the outcomes and criteria within the units. Generally teaching staff

should be qualified and/or vocationally experienced to at least a level above

that which they are teaching.

Evidence Of Achievement

Evidence presented to support achievement is not prescribed for each

learning outcome. It could typically include

Product evidence

Observation reports

42

Oral/written questions and answers

Reports/notes

Worksheets/job sheets/planting plans/workbooks

Witness statements

Taped evidence (video or audio)

Photographic evidence

Case studies/assignments/projects

Interview/professional discussion

Site risk assessment

Tool / equipment inventory and safety checklists / maintenance

schedules

Pictorial identifications

Letters / emails seeking clarification / confirmation of understanding

Internet research / copies of items with relevant knowledge highlighted

This is not an exhaustive list and learners should be encouraged to develop

the most appropriate evidence to demonstrate their achievement of the

learning outcomes and assessment criteria.

Additional Information

Useful sources of reference

The Health and Safety Executive website http://www.hse.gov.uk/ has useful information about identifying what health and safety legislation

applies to areas of work and lists of Acts, Statutory instruments and legal publications

The Office of Public Information website http://www.opsi.gov.uk has year by year lists of UK Acts and Statutory Instruments

The website http://www.netregs.gov.uk/ provides helpful guidance

about environmental regulations. The Environment Agency website http://www.environment-

agency.gov.uk provides guidance about environmental permitting, pollution and emissions, waste and water etc

The Code of Practice - Protecting our Water, Soil and Air has a useful

list of references in Section 9

See ABC website for further information

http://www.hse.gov.uk/http://www.opsi.gov.uk/http://www.netregs.gov.uk/http://www.environment-agency.gov.uk/http://www.environment-agency.gov.uk/

43

Manage Your Own Resources

Unit Reference

F/501/2989

Level

2

Credit Value

7

Guided Learning

Hours

70

Unit Summary

This unit is mainly about making sure learners

have the personal resources (particularly

knowledge, understanding, skills and time) to

undertake their work role and reviewing their

performance against agreed objectives. It also

covers identifying and undertaking activities to

develop their knowledge, skills and understanding

where gaps have been identified. This unit

requires independent assessment if part of an

Apprenticeship Framework (see Methods of

Assessment below)

Learning Outcomes

(1 to 5)

The learner will

Assessment Criteria

(1.1 to 5.9)

The learner can

1. Manage their own

resources

1.1 Identify and agree the requirements of their

work-role with those they report to

1.2 Discuss and agree personal work objectives

with those they report to and how they will

measure progress

1.3 Identify any gaps between the requirements of

their work-role and their current knowledge,

understanding and skills

44

1.4 Discuss and agree, with those they report to, a

development plan to address any identified gaps in

their current knowledge, understanding and skills

1.5 Undertake the activities identified in their

development plan and discuss, with those they

report to, how they have contributed to their

performance

1.6 Get regular and useful feedback on their

performance from those who are in a good position

to judge it and provide you with objective and valid

feedback

1.7 Discuss and agree, with those they report to,

any changes to their personal work objectives and

development plan in the light of performance,

feedback received, any development activities

undertaken and any wider changes

1.8 Check, on a regular basis, how they are using

their time at work and identify possible

improvements

1.9 Ensure that their performance consistently

meets or goes beyond agreed requirements

2. Use appropriate

behaviours to manage

their own resource

2.1 Demonstrate that they recognise changes in

circumstances promptly and adjust plans and

activities accordingly

2.2 Demonstrate that they prioritise objectives and

plan work to make best use of time and resources

2.3 Demonstrate that they take personal

responsibility for making things happen

2.4 Demonstrate that they take pride in delivering

high quality work

45

2.5 Demonstrate that they agree achievable

objectives for themselves and give a consistent

and reliable performance

2.6 Demonstrate that they can find practical ways

to overcome barriers

2.7 Demonstrate that they make best use of

available resources and proactively seek new

sources of support when necessary

3. Know and

understand how to

manage their own

resources using

general knowledge

3.1 Demonstrate why managing their resources

(particularly knowledge, understanding, skills and

time) is important

3.2 Demonstrate how to identify the requirements

of a work-role

3.3 Demonstrate how to set work objectives which

are SMART (Specific, Measurable, Achievable,

Realistic and Time-bound)

3.4 Demonstrate how to measure progress against

work objectives

3.5 Demonstrate how to identify development

needs to address any identified gaps between the

requirements of their work-role and their current

knowledge, understanding and skills

3.6 Demonstrate what an effective development

plan should contain

3.7 Demonstrate the type of development

activities which can be undertaken to address

identified gaps in knowledge, understanding and

skills

46

3.8 Demonstrate how to identify whether/how

development activities have contributed to their

performance

3.9 Demonstrate how to get and make effective

use of feedback on their performance

3.10 Demonstrate how to update work objectives

and development plans in the light of performance,

feedback received, any development activities

undertaken and any wider changes

3.11 Demonstrate how to record the use of their

time and identify possible improvements

4. Know and

understand how to

manage their own

resources using

industry and sector

specific knowledge

4.1 Show that they know and understand the

industry/sector requirements for the development

or maintenance of knowledge, understanding and

skills

5. Know and

understand how to

manage their own

resources using

context specific

knowledge

5.1 Show that they know the agreed requirements

of their work-role including the limits of their

responsibilities

5.2 Show that they know their agreed personal

work objectives

5.3 Show that they know the reporting lines in

their organisation

5.4 Show that they know and understand their

current knowledge, understanding and skills

5.5 Show that they can identify gaps in their

current knowledge, understanding and skills

47

5.6 Show that they know and understand their

personal development plan

5.7 Show that they know their organisation’s

policy and procedures in terms of personal

development

5.8 Show that they know the available

development opportunities and resources in their

organisation

5.9 Show that they understand possible sources of

feedback in their organisation

48


F/501/2989 Manage Your Own Resources – Level 2

Indicative Content

To successfully achieve this unit, learners need to provide evidence that

they have met the learning outcomes and assessment criteria for the unit.



Note 1: Cross references are first to the Learning Outcome (LO) e.g.) LO1

and then to Assessment Criteria number listed e.g. LO1.3.


assessment criteria but are by no means exclusive.

Note 3: The example used in this indicative content is for a landscape

maintenance operative.

LO1 and LO2 are the key areas of competence for this unit

Learning Outcome 1. Manage their own resources

1.1 Identify and agree the requirements of their work-role with

those they report to include to travel to a range of landscape sites

on a daily basis transporting a ride-on machine with a van and trailer

and operating a range of hand tools and machines to complete tasks

such as grass cutting, edging off, hedge cutting, pruning and border

maintenance, spraying herbicides to hard standing and marking out a

range of sports pitches to the required standard. The requirements of

the work role are in the job description and agreed with the line

manager.

1.2 Discuss and agree personal work objectives with those they

report to and how they will measure progress to include to be

able to edge off and cut grassed areas with hand tools and pedestrian

machinery to the required height and standard for the contract and

progressing onto ride-on machines and other tasks as skills develop.

49

Regular appraisals with line manager which could be monthly at first

during the probation period and then six monthly or annually to review

overall performance and to measure progress against work objectives.

See LO1.1 for further details.

1.3 Identify any gaps between the requirements of their work-role

and their current knowledge, understanding and skills to

include a training course for using tractors and ride-on mowers as well

as training courses such as health and safety, manual handling,

emergency first aid and PA1 and PA6 training for the use of herbicides

and machinery maintenance training to maintain machines on a daily

basis. The gaps in their knowledge and skills are identified by client

feedback and observations made by other employees including

managers when undertaking staff appraisals.

1.4 Discuss and agree, with those they report to, a development

plan to address any identified gaps in their current knowledge,

understanding and skills to include discussions and agreements for

an initial training plan takes place during appraisals with their line

manager to target specific on-site training using tools and equipment

to complete work to the required standard and specification and to

identify training courses to gain certificates needed to undertake

specific tasks such as chemical control of weeds. Specialist knowledge

of landscape sites and specifications to be included in development plan

with line manager. See LO1.1 and LO1.3 for details.

1.5 Undertake the activities identified in their development plan

and discuss, with those they report to, how they have

contributed to their performance to include monthly reviews or

team meetings that highlight staffing changes that dictate new roles or

tasks for the staff member or extra training to be given on specific

tasks where the employee is being asked to take on new responsibility.

Feedback and follow up interviews are then needed with line manager

to establish progress in their role and this feeds into staff appraisals.

See LO1.1 and LO1.2 for further details.

1.6 Get regular and useful feedback on their performance from

those who are in a good position to judge it and provide you

with objective and valid feedback to include unofficial discussions

and advice given by other work colleagues and in particular their line

manager who will act as a mentor and oversee the on the job training

50

and development of the staff member. Official feedback to come in

during staff appraisals with line manager and from clients and

customers where the work has been carried out.

1.7 Discuss and agree, with those they report to, any changes to

their personal work objectives and development plan in the

light of performance, feedback received, any development

activities undertaken and any wider changes see LO1.5 for further

details.

1.8 Check, on a regular basis, how they are using their time at work

and identify possible improvements to include checking work

schedules and observing how efficiently the work is being done and if

there are complaints from customers or other colleagues if the work is

not up to standard. Completion of a schedule will analyse the specific

use of time and resources but feedback from other employees and

clients will identify how effective their time management is.

1.9 Ensure that their performance consistently meets or goes

beyond agreed requirements to include feedback from client

officers, customers and line manager to ensure that all standards are

met on all sites and that the work carried out is consistent and

regular. See LO1.8 for details.

Learning Outcome 2. Use appropriate behaviours to manage their

own resources

2.1 Demonstrate that they recognise changes in circumstances

promptly and adjust plans and activities accordingly to include

dealing with essential deadlines for contracts and prioritising work to

achieve the objectives set. To change plans so that work scheduled

each day promotes work efficiency so that work does not fall behind

schedule or fail to meet the specification. To be able to do extra work

to bring in extra revenue such as variation orders.

2.2 Demonstrate that they prioritise objectives and plan work to

make best use of time and resources to include prioritising the

most important areas and working in specific areas on certain days to

reduce travel time and add to work efficiency. See LO2.1 for further

details.

51

2.3 Demonstrate that they take personal responsibility for making

things happen to include seeing a job on a site through to

completion including site checks at the end to ensure that the work

meets the specification and checking the standard of work with the

customer before proceeding onto the next job. A customer satisfaction

form or a survey will give written feedback on completed work.

2.4 Demonstrate that they take pride in delivering high quality

work to include see LO2.3 for further details.

2.5 Demonstrate that they agree achievable objectives for

themselves and give a consistent and reliable performance to

include setting deadlines for work to be completed to the agreed

standard when giving feedback to both their line manager and clients

and then meeting the objectives set and to the agreed specification.

2.6 Demonstrate that they can find practical ways to overcome

barriers to include dealing with difficult customers and completing

work to avoid further complaint. Re-arranging work around the

breakdown of machines and equipment so that other tasks can be

completed so that the work does not fall behind schedule which may

include working with other colleagues to secure machinery and

equipment on short term loan to complete necessary tasks to complete

the contract. Meeting directly with clients and the production of action

plans are practical ways to overcome barriers as well as getting

technical expertise from sources both internal and external to the

organisation.

2.7 Demonstrate that they make best use of available resources

and proactively seek new sources of support when necessary to

include see LO2.6 for further details.

LO3, LO4, and LO5 are the key areas of knowledge for this unit

Learning Outcome 3. Know and understand how to manage their

own resources using general knowledge

3.1 Demonstrate why managing their resource (particularly

knowledge, understanding, skills and time) is importan

Date post:	20-Sep-2020
Category:	Documents
Upload:	others
View:	0 times
Download:	0 times

SEG Awards ABC Level 3 Diploma in Work-Based Horticulture€¦ · SEG Awards ABC Level 3 Diploma in...

Documents