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Selecting the Right Desktop Conferencing System for Your Campus (166270631)

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7/29/2019 Selecting the Right Desktop Conferencing System for Your Campus (166270631) http://slidepdf.com/reader/full/selecting-the-right-desktop-conferencing-system-for-your-campus-166270631 1/33 Southeast Regional Conference Wednesday, May 29, 2013 Slides Available: http://bit.ly/serc13-desktop Selecting the Right Desktop Conferencing System for Your Campus David Gannon Associate Director, Academic Computing & Media Services Bryant University Rob Moore Instructional Designer UNC-Chapel Hill School of Government Enoch Park Director of Distance Learning Pfeiffer University
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Southeast Regional Conference

Wednesday, May 29, 2013

Slides Available: http://bit.ly/serc13-desktop  

Selecting the Right Desktop

Conferencing System for Your

CampusDavid GannonAssociate Director, Academic Computing & Media Services

Bryant University

Rob MooreInstructional Designer

UNC-Chapel Hill School of Government

Enoch ParkDirector of Distance Learning

Pfeiffer University

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Agenda

Use Cases

Target Audience

Functionality

License

Integration

Lessons Learned

Slides Available:http://bit.ly/serc13-desktop 

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Why are we even looking at this in the first place?

Use Cases

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Use Cases – Bryant University

 Academic Distance learning – Graduate School

Virtual office hours

Guest speakers  Administrative

Teleconferencing

Virtual meetings

Recorded informational sessions

Interviews

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Use Cases – UNC Chapel Hill

Main campus (Blackboard Collaborate)

Campus support

Web conferencing solution for students,

faculty and staff School of Government (Adobe Connect)

Using the state web conferencing contract

Webinars, e-learning modules hosting for course content/delivery

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Use Cases – Pfeiffer University

 Accommodating current (and potential) end-user requirements

Claiming the selection power back to

campus Product lifecycle & risks

Lessons learned from LMS market

Web 2.0 products

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Questions?

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Who are we trying to serve?

Target Audience

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Target Audience – Bryant University

Graduate school

 All faculty/staff/students

Executive Development Center (EDC)

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Target Audience – UNC Chapel Hill

Main campus Undergraduate and graduate students

Faculty and staff 

School of Government

Course delivery: Webinars and e-learning

modules – state and local government

officials Client consultation: Use campus solution

(currently Blackboard Collaborate)

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Target Audience – Pfeiffer University

Student population Undergraduate / Graduate / Adult / Public

On-Campus / Distance Learning

Level of Technology Proficiency Faculty

On-Campus / Distance Learning

Level of Technology Proficiency

Staff / Departments

Outreach / General Public

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Questions?

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What are the needs for the selecting solution?

Functionality

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Functionality – Bryant University

Real time audio & video streaming Recording capability

Use for both academic and administrative

purposes Screen & application sharing

IP & telephone access

Branding

Integration with current systems

Mobile access

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Functionality – UNC Chapel Hill

Main campus Private rooms

 Ability to be supported by main campus

 Ability to be integrated into campus LMS so that

faculty/staff can make own rooms

School of Government

 Ability to customize layout

 Ability to record and archive meeting recordings

High quality recordings (audio/images)

Interactive experience

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Functionality – Pfeiffer University

 Audio Video

Extensions/ Connectivity

Branding and layout

Screen share / Application share

Mobile Access – App for iOS and Android

 Adaptive use of bandwidth

Download/ embedding options

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Questions?

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How much will this cost to support and maintain?

License

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License – Bryant University

How is pricing calculated? Who can use and who is counted

 Additional costs for on-site/hosted

Storage & bandwidth limitations

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License – UNC Chapel Hill

Main campus is covering cost for Blackboard Collaborate as a campus

service

School of Government has 2 named usersrooms (500/375 concurrent users)

Unlimited storage space for archived

webinars, e-learning module content

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License – Pfeiffer University

Cost calculation Named user (meeting hosts) license

Virtually unlimited size of attendance

Hosting options Hosted service vs on-premise

Maintenance

Bandwidth requirement TCO

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Questions?

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How will this work with our existing infrastructure (e.g. single-sign-on, LMS)

Integration

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Integration  – Bryant University

LMS (Blackboard) Email & calendaring system (Exchange)

Single sign on

Mobile

Other applications (Office)

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Integration  – UNC Chapel Hill

Main campus LMS (Sakai)

Super Admins have ability to create rooms

School of Government

Instructional Support are the two named

users and manage the room and publishing

of e-learning modules

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Integration – Pfeiffer University

Connection to the existing system Less emphasis on automatic LMS integration

Support structure

System support by hosting service provider  Training

Vendor support for ongoing / on-demand

training / knowledge base

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Questions?

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What are potential trouble areas or sports to consider and be aware of?

Lessons Learned

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Lessons Learned – Bryant University

Institutional Strategy “Advertising” and training are vital! 

Compatibility with other systems

No phone access HD capability

Mobile solutions – for all platforms?

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Lessons Learned – UNC Chapel Hill

School of Government Demand ≠ Usage 

Faculty use their conference line more than

the virtual meeting rooms Current actual use of virtual meeting rooms

does not warrant separate contract outside of 

campus supported solution

Using the state contract improved reliability,

increased capacity, and lowered costs

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Lessons Learned – Pfeiffer University

Be aware of potential system lock-in Stability / longevity of vendor 

Open source solutions and TCO

Informal assessment shows highsatisfaction among students

Flexibility & affordability can be helpful,

especially for smaller institutions

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Questions?

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Contact Information

David Gannon, Bryant UniversityAssociate Director, Academic Computing & Media Services

[email protected] 

http://www.twitter.com/Dave_RI 

http://www.linkedin.com/in/dagannon/  

Rob Moore, UNC-Chapel Hill School of GovernmentInstructional Designer

[email protected] 

http://www.twitter.com/mind_innovator 

http://www.linkedin.com/in/mindofaninnovator  

Enoch Park, Pfeiffer UniversityDirector of Distance Learning

[email protected] 

http://www.twitter.com/EPRI 


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