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Sense of Urgency

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ObjectivesAt the end of the session the participants will be able to know:

• Sense of Urgency as a Culture• What is Urgency?• Complacency• False Sense of Urgency• Time Management• Increasing Sense of Urgency

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Sense of Urgency as a Culture

We agree to make sense of urgency a habit. To act now than later. To

participate and dedicate one’s effort to achieve a common goal.

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What is Sense of Urgency?

Urgency is of pressing importance

Sense of Urgency is that in-built impulse you get when something needs to be done and you feel it needs to be done now.

Makes you get up and take the action necessary to see the thing through to completion.

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What are the common problems observed in

PIC concerning sense of urgency?

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Complacency

is a feeling of contentment or self satisfaction, especially when coupled with an unawareness of danger or trouble.

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Identifying Complacency

• Content with Status Quo; Irrationally afraid of the personal consequences of change.

• Do not alertly look for new opportunities or hazards facing the organization.

• They do what has worked for them in the past.

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Sources of Complacency

• No highly visible crisis existed.• The meeting was taking place in a room which

screamed “SUCCESS”.• Standards being set were far from high.• The organizational structure focused most on

people’s attention on narrow functional goals instead of broad business performance.

• Various internal planning and control systems were rigged.

• Performance Feedback• False sense of security

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Effects of Complacency

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False Urgency

It can be a recipe for making poor decisions and wasting a lot more time later. Pushing to “go fast” can actually slow things down.

A sense of urgency that is impatience, and is always overbooked.

It keep us from putting our energy into the right things at the right time.

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Identifying False Urgency

• Statements like “we need to move forward and make a decision.”

• Urge the group to quickly move to taking action to get results.

• Impatient to solutions periodically making short-cuts and making it as a usual part of the system.

• Activities that creates personal stress, both physical and psychological, which also hinders our creativity and access to greater clarity.

• Always practice let’s do tomorrow syndrome.

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Source of False Urgency• Results of failures or some form of intense pressure that

is put on a group.• Do not think that all is well; they think the situation they

are in is a mess.• Tend to be anxious, angry, frustrated and tired.• Behave in ways that can easily be mistaken for people

with a real sense of urgency because they are very active.• Actions tends to be more focus on the activity rather than

being productive.• Non decisive and excessive meetings after meetings.

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Effects of False Urgency

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What are the common practice on PIC

regarding Sense of Urgency?

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Increasing Sense of Urgency

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