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Sensory Branding: Understanding what aesthetics and language make ads more effective.

Date post: 12-Nov-2014
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Dr. Frank Schab of Six Degrees presentation from the 2010 Meeting of The Advertising Effectiveness Council of the Advertising Research Foundation in Manhattan, NY. Presentation about the methods that Six Degrees uses to help ad development teams understand what aesthetics and language to use to make ads more effective.
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six degrees | a sensory branding agency six degrees Managing Sensory Cues Advertising Research Foundation Presentation June 2010
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Page 1: Sensory Branding: Understanding what aesthetics and language make ads more effective.

six degrees | a sensory branding agency

six degrees Managing Sensory CuesAdvertising Research Foundation PresentationJune 2010

Page 2: Sensory Branding: Understanding what aesthetics and language make ads more effective.

About Six Degrees

Page 3: Sensory Branding: Understanding what aesthetics and language make ads more effective.

six degrees | a sensory branding agency

3About us

Founded in 1999

Based in Scottsdale, AZ

Support national and international brands

Broad international experience (17+ countries)

Page 4: Sensory Branding: Understanding what aesthetics and language make ads more effective.

six degrees | a sensory branding agency

4our services

RESEARCH STRATEGY TRANSLATION CREATIVE

Insight miningBrand image & positioning

Competitive intelligence

Brand strategyMarketing strategyCampaign strategy

SensoryQBrand cascading

Messaging blueprint

PrintWebVideo

BroadcastTradeshows

Page 5: Sensory Branding: Understanding what aesthetics and language make ads more effective.

six degrees | a sensory branding agency

5Partial Client List

Page 6: Sensory Branding: Understanding what aesthetics and language make ads more effective.

SensoryQ

Page 7: Sensory Branding: Understanding what aesthetics and language make ads more effective.

six degrees | a sensory branding agency

7The Problem with Words

responsive

sporty

youthfulplayful

leader

rugged

reliable

sophisticated

superior

Leading edge

high quality

advanced

luxurious

Page 8: Sensory Branding: Understanding what aesthetics and language make ads more effective.

six degrees | a sensory branding agency

Strong?

Page 9: Sensory Branding: Understanding what aesthetics and language make ads more effective.

six degrees | a sensory branding agency

Contemporary Sophistication?

Page 10: Sensory Branding: Understanding what aesthetics and language make ads more effective.

six degrees | a sensory branding agency

10The Problem with Words

rugged

responsive

sporty

youthfulplayful

leaderreliable

sophisticated

superior

Leading edge

high quality

advanced

luxurious

Words are imprecise!

Page 11: Sensory Branding: Understanding what aesthetics and language make ads more effective.

six degrees | a sensory branding agency

11Also…

Page 12: Sensory Branding: Understanding what aesthetics and language make ads more effective.

six degrees | a sensory branding agency

12Sensory Research Tool

Page 13: Sensory Branding: Understanding what aesthetics and language make ads more effective.

six degrees | a sensory branding agency

13What it is

A research tool that identifies sensory stimuli and sensory cues that resonate with the target audience

• In response to brands• In response to attributes• Qualitative and quantitative (online)

Page 14: Sensory Branding: Understanding what aesthetics and language make ads more effective.

six degrees | a sensory branding agency

14How it can be used

Sensory positioning

Brand image assessment

Brand differentiation

Insight mining

Advertising

Package design

Web optimization

Page 15: Sensory Branding: Understanding what aesthetics and language make ads more effective.

six degrees | a sensory branding agency

15

Thousands of images

Page 16: Sensory Branding: Understanding what aesthetics and language make ads more effective.

six degrees | a sensory branding agency

16Many different

categories

Page 17: Sensory Branding: Understanding what aesthetics and language make ads more effective.

six degrees | a sensory branding agency

17Sensory Cues

Each image has a profile

on 130+ sensory cues

Page 18: Sensory Branding: Understanding what aesthetics and language make ads more effective.

six degrees | a sensory branding agency

18Sensory Cue Profile

Page 19: Sensory Branding: Understanding what aesthetics and language make ads more effective.

six degrees | a sensory branding agency

19Sunglasses

Page 20: Sensory Branding: Understanding what aesthetics and language make ads more effective.

six degrees | a sensory branding agency

20Sensory Model

Page 21: Sensory Branding: Understanding what aesthetics and language make ads more effective.

six degrees | a sensory branding agency

21Sensory Cues

Page 22: Sensory Branding: Understanding what aesthetics and language make ads more effective.

six degrees | a sensory branding agency

22Other Stimuli

Metals

Woods

Fabrics

Salt & pepper shakers

Music

Page 23: Sensory Branding: Understanding what aesthetics and language make ads more effective.

Case Study 1

Page 24: Sensory Branding: Understanding what aesthetics and language make ads more effective.

six degrees | a sensory branding agency

24Case Study

Page 25: Sensory Branding: Understanding what aesthetics and language make ads more effective.

six degrees | a sensory branding agency

25Brand Attributes

Professional and Personal

Reliable and Proven

Safe, Effective, Affordable

Dynamic Leader

Page 26: Sensory Branding: Understanding what aesthetics and language make ads more effective.

six degrees | a sensory branding agency

26Existing ads

?Professional and Personal

Reliable and Proven

Safe, Effective, Affordable

Dynamic Leader

Page 27: Sensory Branding: Understanding what aesthetics and language make ads more effective.

six degrees | a sensory branding agency

27Brand Attributes

Professional and Personal

Reliable and Proven

Safe, Effective, Affordable

Dynamic Leader

What are the sensory cues that trigger the perception of

these attributes in the target audience?

Page 28: Sensory Branding: Understanding what aesthetics and language make ads more effective.

six degrees | a sensory branding agency

28SensoryQ Research

Qualitative research with women who are interested in hair removal and do not reject laser hair removal option

Focus groups with 3 different segments

Sub-teams select images & cross-present to each other

Image categories:

Women Salt & pepper shakers

Men Sun glasses

Lamps Watches

Women’s shoes Interiors

Chairs

Page 29: Sensory Branding: Understanding what aesthetics and language make ads more effective.

six degrees | a sensory branding agency

29Sensory Model

Most Dominant Sensory Cues

Lighting Form/ShapeSoft angular &

roundedReflected flowing

verticalColor sleekMuted

Composition Texture/Finishassymetrical smoothclean glossyintegrated elementsnaturalartfulcontemporary

Personalityfriendly, but somewhat aloofquietly confidentcontemplativesophisticated

Page 30: Sensory Branding: Understanding what aesthetics and language make ads more effective.

six degrees | a sensory branding agency

30Print ads

Page 31: Sensory Branding: Understanding what aesthetics and language make ads more effective.

six degrees | a sensory branding agency

31TV ad

Page 32: Sensory Branding: Understanding what aesthetics and language make ads more effective.

six degrees | a sensory branding agency

32Collateral

Page 33: Sensory Branding: Understanding what aesthetics and language make ads more effective.

six degrees | a sensory branding agency

33Web

Page 34: Sensory Branding: Understanding what aesthetics and language make ads more effective.

six degrees | a sensory branding agency

34Poster

Page 35: Sensory Branding: Understanding what aesthetics and language make ads more effective.

six degrees | a sensory branding agency

35Retail design

Page 36: Sensory Branding: Understanding what aesthetics and language make ads more effective.

six degrees | a sensory branding agency

36Results

1. ALC recorded their best sales month in company history, one

month after launch of new campaign

2. Web bookings increased 60%

3. Average spend per customer increased 33%

4. Sales reps commented that “the new look and professional ads

helped make their job easier”

5. New look got standing ovation at the national sales meeting

Page 37: Sensory Branding: Understanding what aesthetics and language make ads more effective.

Case Study 2

Page 38: Sensory Branding: Understanding what aesthetics and language make ads more effective.

six degrees | a sensory branding agency

38Case Study

Brand X

a well known cosmetics brand

Page 39: Sensory Branding: Understanding what aesthetics and language make ads more effective.

six degrees | a sensory branding agency

39Brand Attributes

Clean, Fresh & Natural

Fun, Up-Beat & Spirited

Simple Beauty

Beautifully Natural

Page 40: Sensory Branding: Understanding what aesthetics and language make ads more effective.

six degrees | a sensory branding agency

40Objective: Understand…

To what extent does Brand X visually push our brand attributes?

To what extent do our competitors visually own our brand attributes?

How to improve retail packaging to better communicate our brand attributes

Page 41: Sensory Branding: Understanding what aesthetics and language make ads more effective.

six degrees | a sensory branding agency

41Methodology

SensoryQ 20-min online survey

1,250 female cosmetics buyers/users

Ages 12-65, segmented by age, ethnicity & shopper type

Visualize each brand attribute and then each of 3 brands (Brand X and 2 competitors)

Open-ended rationale on image selections

Select best-fitting image from of the following galleries:

activities colors interiors shoes (women)animals fonts men sunglassesarchitecture interactions packaging women

Page 42: Sensory Branding: Understanding what aesthetics and language make ads more effective.

six degrees | a sensory branding agency

42Women

Page 43: Sensory Branding: Understanding what aesthetics and language make ads more effective.

six degrees | a sensory branding agency

43Fonts

Page 44: Sensory Branding: Understanding what aesthetics and language make ads more effective.

six degrees | a sensory branding agency

44Interiors

Page 45: Sensory Branding: Understanding what aesthetics and language make ads more effective.

six degrees | a sensory branding agency

45Women’s shoes

Page 46: Sensory Branding: Understanding what aesthetics and language make ads more effective.

six degrees | a sensory branding agency

46Brand Attributes

Simple BeautyCleanFresh

Natural

FunUpbeatSpirited

Beautifully Natural

correlation Clean Fresh Natural Simple Beauty Fun Upbeat Spirited Beautifully Natural

Clean Fresh Natural - 0.68 0.12 0.79

Simple Beauty 0.68 - 0.06 0.84

Fun Upbeat Spirited 0.12 0.06 - 0.06

Page 47: Sensory Branding: Understanding what aesthetics and language make ads more effective.

six degrees | a sensory branding agency

47Brand X vs Competitors

vs Roll-Up

Roll-Up:Clean, Fresh, Natural

Simple BeautyFun, Upbeat, Spirited

Beautifully Natural

Brand X Competitor 1 Competitor 2

correlation Roll-up Brand X Competitor 1 Competitor 2

Roll-up - 0.48 0.46 0.68

Brand X 0.48 - 0.81 0.56

Competitor 1 0.46 0.81 - 0.49

Page 48: Sensory Branding: Understanding what aesthetics and language make ads more effective.

six degrees | a sensory branding agency

48Brand Attribute

Leverage

Point of ParityClean, Fresh, Natural

Simple BeautyBeautifully Natural

Brand X Competitor 1 Competitor 2

correlation POP Brand X Competitor 1 Competitor 2

POP - 0.41 0.39 0.69

Brand X 0.41 - 0.81 0.56

Competitor 1 0.39 0.81 - 0.49

Page 49: Sensory Branding: Understanding what aesthetics and language make ads more effective.

six degrees | a sensory branding agency

49Brands vs Fun, Upbeat &

Spirited

Fun, Upbeat, Spirited Brand X Competitor 1 Competitor 2

Correlation Fun, Upbeat, Spirited Brand X Competitor 1 Competitor 2

Fun, Upbeat, Spirited - 0.33 0.32 0.17

Brand X 0.33 - 0.81 0.56

Competitor 1 0.32 0.81 - 0.49

Page 50: Sensory Branding: Understanding what aesthetics and language make ads more effective.

six degrees | a sensory branding agency

50Brand association with

brand attributes

Brand Fun, Upbeat, Spirited POP Equity Elements

Brand X 0.33 0.41

Competitor 1 0.32 0.39

Competitor 2 0.18 0.69

0

0.10

0.20

0.30

0.40

0.50

0.60

0.70

0.80

Brand X Competitor 1 Competitor 2

POP Elements

Fun, Upbeat, Spirited

Page 51: Sensory Branding: Understanding what aesthetics and language make ads more effective.

six degrees | a sensory branding agency

51Sensory Model: Fun,

Upbeat & Spirited

sensory cues

Color

Vibrant

Non-Metallic

Opaque

Light

Solid

Lighting

Natural

Single Source

Bright

Composition

Dynamic

Personality

Friendly

Vibrant

Approachable

Confident

Relaxed

Form/Shape

Rigid

Sturdy

Angular

Complex

Simple

Texture/Finish

Hard

Smooth

Cues highlighted in blue are unique to this equity element when compared to POPs

Page 52: Sensory Branding: Understanding what aesthetics and language make ads more effective.

six degrees | a sensory branding agency

52Suggested packaging

mods

Concept 1 Concept 2

Concept 3

Vibrant

Clean

Confident

Approachable

Relaxed

Friendly

Simple

Page 53: Sensory Branding: Understanding what aesthetics and language make ads more effective.

six degrees | a sensory branding agency

six degrees Thank youwww.six-degrees.com


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