Sentiment can be a Thought View Belief

or Attitude towards something.

Mental attitude determined by feeling. It is a feeling of sympathy, sadness, or love

coloured by emotions. It is a personal belief or judgment that is not

founded on proof or certainty.

Sentiment falls into categories of expression and response, whether emotional, moralistic or opinionated.

When a sad movie or kind gesture moves you to tears, you're feeling sentimental.

When someone tells you how much they love you, they are expressing their sentiments.

When you are offended by an action and verbally condemn it, you are expressing your sentiments about it as an opinion.

1. Emotional SentimentThey are feelings.

Eg: Love, hate, sadness, anger, joy etc., Wishes of well being, luck and happiness are also forms of emotional sentiments.

2. Opinionated SentimentWhere opinions are given through words, behavior, or

actions.

3. Behavioral and Moralistic

Behavioral sentiment: Feeling of anger, sadness or

perhaps dissatisfaction.

Moralistic: Feelings of guilt and virtue, though emotions

that directly influence actions and behavior.

E.g.: feed the hungry and forgive others.

4. Expressive versus Responsive All sentiments, whether emotional, opinionated,

behavioral or moralistic, can be expressive or responsive. Expressive sentiments are those which people outwardly

convey to others. Responsive sentiments are those emotions, opinions or

moral quandaries a person internally experiences, as brought on by an external stimulus.

When people’s hearts race upon reading a romantic letter, for example, they are experiencing sentiments of happiness and love in response to the passionate, emotional words of the letter's author.

Eg. of Mother Sentiments

Family Father Mother Babies and

children Friendship Love Marriage Colours People …

Wheel of Emotions

Sentiments and professionalism have

a contradictory and complementary

relationship.

Are sentiments and professionalism related?

Are they in any way complimentary?

Are they in any way contradictory?

Take few minutes and write down your thoughts…

“It’s an attitude. Also, the way in which

an individual conducts oneself in

certain situations …”

“The way you speak, the way you dress,

the way you are organized, etc. It is

setting standards and complying with

them.”

Values are the most effective way to differentiate an individual or organization.

Professionalism is an attitude.The most important attitude!

Story of the Sheep.

DynamosCruisers

or Losers...

Work to learn Self motivated Continuous self-

improvement Sustained ambition Positive attitude Team player

Live off with existing skills Not working to expand ability Have a ‘job’ not a ‘career’.

Do not meet basic standards

Avoid responsibilityUnproductive.

Story: Teacher vs Student

When Bored at Work Makes sentimental attachments Chat with co-workers Surf the web, aimlessly Make personal calls Plan next vacation Go home “sick”

Shared valuesTeamwork Building professional relationshipTrustDedicationPerformanceHardworking

Professionalism is the key to career success

Adapt to new technologiesTake charge of your own learningEnhance your communication skillsMaster people skillsUse time productivelyAlways seek knowledge

Professionalism in the workplace

Take responsibility rather than making excuses or blaming each other

Openly share information

Collaborate on important issues

Focus on a common purpose-don’t get sidetracked by details

Be positive about the team members and their work

Unresponsive Glaring eye contact: “the look” Brevity or abruptness Snubbing or ignoring others Insults and put downs Blaming, discrediting and

discounting An aggressive and controlling

manner Threats Angry outbursts or loss of control

Most common causes of workplace anger are: Lack of professionalism Sentiment problems

An attitude Pride Responsibility Being a team player Openness to critiques Care about people & goals Accountability Investment Honesty, Trustworthiness, and

Loyalty

Enjoying the total experienceBuilding your entire careerManaging your timeAccepting responsibilityHaving nonnegotiable valuesPersonal enthusiasm and styleDeveloping ‘ownership’ of your

program

Passion for excellenceTeam cooperation and leadershipCompetenceToleranceRespect Trust

Excessive talking Sleeping in class Lack of team spirit Improper language Sentimental Sentimental attachments Desiring special treatment Tardiness and absenteeism Inappropriate dressing style Working on other assignments Reading unrelated materials

during class

What is the relationship between Professionalism and Sentiments?

Why is it important to improve your professionalism?