Questions or comments regarding this newsletter, contact Marketing at 800.554.1872 © 2013 IDS, Inc.

SEPTEMBER 2013

How does IDS fulfill its mission of empowering lenders and using innovative technology?

Empowering Lenders

IDS believes that options empower. This is why we offer customizations that allow lenders to have greater con-trol over the software and its capabilities. IDS Imple-mentation Specialist Falon Gilson sees the importance of enabling clients both established and new, stating: “We provide a product that becomes a tool in lenders hands, therefore it is imperative that they are empow-ered to use the program for their custom needs.”

Ways in which we empower lenders include:

» Initial on-site training» Knowledgeable customer service representatives» Software tools that put the lender in control of their

doc package creation» Ability to change software settings and user permissions» Customized entry fields, audits, and integrations

Innovative Technology

IDS uses the combination of technological tools and in-house expertise to continually innovate our software and services. As a result, idsDoc is a truly original prod-uct. idsDoc and all of its components are 100% inter-nally developed. On-hand compliance and fulfillment staff provide beneficial expertise and productivity to the doc prep process, positions that are often outsourced by our competitors. Our interfaces, E-Sign platform, stor-age cabinet, reporting pieces, and behind the scenes programs are all specially developed with the latest in technology to address lenders’ needs as they arise.

THE ids IDENTITY

1986 19981992 20041987 19991993 20051988 20001994 2006 20101989 20011995 2007 20111990 20021996 2008 20121991 20031997 2009 2013

IDS, Inc.Founded

2250

DOS desktop software version released

Moved to Brickyard Plaza bldg 2, SLC, UT

Began with small scale customizations

Windows software version available, began use of FTP

Escrow auto calculation tool introduced

Audit system incorporated

idsDoc becomes web-based

MERS registration tool added

Inclusion of the 1003

Began offering initial disclosure packages

E-Sign Platform tool introduced

IDS, Inc., purchases office and relocates to Draper, UT

9

Doc Order Growth

THEN & NOWIDS Timeline:

IDS, Inc., has seen many changes over the history of 27 years, with the changes in technology increasing the abilities and efficiencies of the idsDoc system.

IDS began producing doc packages through manual calculations and providing Xerox printers to clients to allow them to print locally. Moving from floppy disks, to CDs, and finally to web, idsDoc continues to evolve with the changes in technology and lenders’ needs.

When housing prices began to drop in 2006 and when the housing bub-ble burst in 2008, IDS was minimally affected due to the strength and stability of our quality clients.

Evolution of items

up to 24 hrs.

5-10 min.

1-2 min.

less than 30 sec.

1-2 min.

5-10 min.

up to 24 hrs.

employees

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Office relocates to Millcreek, UT

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