A monthly newsleer published by the Rental Housing Alliance Oregon September 2015 www.rhaoregon.org Formerly the Rental Housing Association of Greater Portland rha est. 1927 In this issue: The Value of Renters Ins. page 6 Are You Breaking The Law Without Knowing it? page 11 & 15 Landlording 101 page 13 Hoarding As A Fair Housing Issue page 16 Making Tenant-Requested Repairs: page 17 Managing Rental Properties in Todays Changing Market Taught by: Ron Garcia of The Garcia Group September 10, 2015 at 6:30pm September Means Back to School See Page 5 The Get Rich Slow Plan Taught by: Vince Kingston of Eagle Home Mortgage September 17, 2015 at 11:30am Termination Notices Taught by: Sam Johnson of Landlord Solutions September 22, 2015 at 6:30pm
Transcript
A monthly newsletter published by the Rental Housing Alliance Oregon
September 2015
www.rhaoregon.org
Formerly the Rental Housing Association of Greater Portland
rhaest. 1927
In this issue:
The Value of Renters Ins. page 6
Are You Breaking The Law Without Knowing it? page 11 & 15 Landlording 101 page 13
Hoarding As A Fair Housing Issue page 16
Making Tenant-Requested Repairs: page 17
Managing Rental Properties in Todays Changing MarketTaught by: Ron Garcia of The Garcia Group September 10, 2015 at 6:30pm
September Means Back to SchoolSee Page 5
The Get Rich Slow PlanTaught by: Vince Kingston of Eagle Home Mortgage September 17, 2015 at 11:30am
Termination NoticesTaught by: Sam Johnson of Landlord Solutions September 22, 2015 at 6:30pm
RENTAL ALLIANCE UPDATE September 2015 3www.rhaoregon.org
Table of Contents RHA Oregon Dinner Social | page 3
President’s Message | page 4
RHA Mark Your Calendar | page 5 The Value of Renter’s Insurance| page 6 A Starry Night, We Did It Again! | page 7 Are You A Real Landlord | page 9 - 10
Disparate Impact, or Breaking The Law | page 11 & 15
Landlording 101 |page 13 Carpet Stains: A Primer | page 14
Hoarding As A Fair Housing Issue: | page 16 Making Tenant-Request Repairs| page 17
The Preferred Service Guide | page 19-22
When: Wednesday September 16, 2015 at 6:00pmWhere: La Carreta Mexican Restaurant & Cantina, 4534 SE McLoughlin Blvd, Portland OR 97203 $19.00 per Person if Registered by September 11, 2015$24.00 per Person if Registered after September 11, 2015Call 503-254-4723 to register or visit the rhaoregon.org/store/category/events. If you register for a dinner meeting and do not show or do not cancel by the Friday before the dinner meeting you will be charged the full price of the Dinner.
Directions:From I-405North:Take I-405 N, to I-5 S and OR-99E S to SE Holgate Blvd., Take exit 300B toward U.S. 26 E/Oregon 99E/Omsi/Or-egon City, Keep left, follow signs for Oregon City. Keep right, follow signs for McLoughlin Boulevard/U.S. 26. Slight left onto OR-99E S/SE Martin Luther King Jr Blvd. Continue on SE Holgate Blvd. Drive to SE McLoughlin Blvd. Slight right onto SE Holgate Blvd, Turn right onto SE 17th Ave. Turn right onto SE McLoughlin Blvd. La Carreta will be on the rightFrom I-205 SouthTake exit 300B toward U.S. 26 E/Or-egon 99E/Omsi/Oregon City. Keep left, follow signs for Oregon City than Keep right and follow signs for McLoughlin Boulevard/U.S. 26. Continue on OR-99E S. Drive to SE McLoughlin Blvd, Slight left onto OR-99E S/SE Martin Luther King Jr Blvd, than another slight right onto SE Holgate Blvd. Turn right onto SE 17th Ave., and then turn right onto SE McLoughlin Blvd
Dinner SocialWednesday September 16 2015 at 6 pm
Maintenance Panel David Salholm Pyramid Heating and Cooling
Ken DeKorte DeKorte Electric Mike Gardner Real Estate Roofing & Mold Solutions
Tips and tricks on maintaining rental properties to retain residents and increase profits.This talented and experienced panel of property maintenance experts will answer your questions on how to do the maintenance work needed on rental properties. You will gain from their extensive knowledge in doing the work and preventing some problems. In the residential rental business, property maintenance can be a big part of your budget. Come and learn ways this panel gets the job done.
Mexican Buffet:
**Effective January 1, 2016 **There will be a Late Fee charge to accounts with an outstanding balance of 30 days late or more. The amount of the charge will depend on the balance
due on the account but will be no more than $35.oo. Example: $10.00 outstanding balance then late fee will be $10.00, if outstanding balance is $34.95 then late fee will be $34.95, all outstanding balances over
$35.00 the late fee will be $35.00
4 :RENTAL ALLIANCE UPDATE September 2015 www.rhaoregon.org
President’s Message
RHAOregon is committed to educating members to fair housing practices and policies.
RHA Oregon BOARD MEMBERS
PresidentJohn Sage, PH. (503)667-7971
President ElectRon Garcia, PH. (503)595-4747
Vice PresidentPhil Owen, (503) 244-7986
TreasurerElaine Elsea, PH. (503)258-0700
SecretaryLynne Whitney, PH. (503)284-5522
Past PresidentElizabeth Carpenter, PH. (503)314-6498
It was so great to see many of our members at the RHA Oregon Picnic at Oaks Park on August 12th. It was a warm day, but lots of fun was had by all. After the day was over, and clean up complete, I was in my car headed home when I realized that summer was drawing to a close. As I glanced over at my daughter, who attends the picnic with me every year, I wondered, What will she be learning in the coming year? What important life lessons had she learned over the course of the summer? What wisdom had she gained? Did she have good mentors for life’s journey? My thoughts then continued down this path, but in a different direction. I tend to think about RHA Oregon as something that is growing, changing, learning and even though we have been around since 1927, we still have new things to learn every day.
Being a property owner and landlord is much different today than it was in years past. The market and the rules have changed. New laws have been enacted and revised. Some of the ways we used to handle our business doesn’t work in the new marketplace. This can be a little scary for those of us who are used to doing things a certain way. Change is not always the easiest thing. However, change is inevitable!!!! Nostalgia is wonderful when you think back on your family. But being stuck in the past isn’t the best for you or your business. So now that I have made myself a little depressed, what do I do about it?
Well, fortunately for me and our members, RHA Oregon has classes starting up again in the fall. September 10th at 6:30 PM at the RHA Conference Annex, Ron Garcia with the Garcia Group is teaching: “Managing Rental Properties in Today’s Changing Market.” If I may borrow his own words about the class: “We all know the rental market is hot and rents are escalating. But like all investments, the greater the profit, the higher the risk. Landlording today is not the same job as it was 10 or 20 years ago. I discuss tactics and strategies I have adopted in my day to day property management business (about 400 units) to accommodate the new rental property climate. Tricks and secrets or just plain common sense? Attend and judge for yourself.” Not sure about you, but I am going to be signing up for this class!!
Next on September 17th at 11:30 am at the RHA Conference Annex, Vince Kingston with Eagle Home Mortgage will be the instructor for “The Get Rich Slow Plan”. This 1.5 hour class starts with a broad introduction to the fundamentals of real estate and financing options for acquiring residential real estate and goes on to elaborate specific strategies for safely acquiring and maintaining a modest rental property portfolio. Vince knows what he is talking about, so sign me up for another class.
I will enjoy learning everything that I can from the aforementioned instructors. I have always enjoyed learning new things. As a young man, I remember spending an afternoon at my grandmother’s house. She was quite old to my thinking, and she didn’t do fun things that I liked but every once in a while she would tell me stories about her life. How she traveled in a covered wagon to the
Presidents Message continued on page 8
RHA Oregon President John Sage
RENTAL ALLIANCE UPDATE September 2015 5www.rhaoregon.org
CLASSES LOCATION TIME INFORMATION
09/09 Online Tenant Screening Class RHA Conference Annex 11:00am
09/10 Managing Rental Properties in Today’s Changing Market RHA Conference Annex 6:30pm Taught by: Ron Garcia at RHA Conference Annex
10520 NE Weidler, Portland, OR 97220
09/11 Understanding Your Decision Point Report Webex 11:00am
09/17 The Get Rich Slow Plan RHA Conference Annex 11:30am Taught by: Vince Kingston at RHA Conference Annex, 10520 NE Weidler, Portland, OR 97220
09/22 Understanding Your Decision Point Report Webex 7:00pm
09/22 Termination Notices Standard TV & Appliance 6:30pm Taught by: Sam Johnson Standard TV & Appliance, 3600 SW Hall Blvd., Beaverton OR 97005
10/07 Online Tenant Screening Class RHA Conference Annex 11:00am
10/08 Bookkeeping For Landlords RHA Conference Annex 6:30pm Taught By: Elaine Elsea RHA Conference Annex, 10520 NE Weidler, Portland, OR 97220
10/09 Understanding Your Decision Point Report Webex 11:00am
10/23 Understanding Your Decision Point Report Webex 7:00pm
10/24 Landlording 101 Home Builders Association 9:00am Taught by: Mark Passannante, Home Builders Association, 15555 SW Bangy Rd, Lake Oswego OR
10/27/ Online Tenant Screening Class Webex 7:00pm
10/27 Bookkeeping for Landlords Standard TV & Appliance 6:30pm Taught by: Elaine Elsea, Standard TV & Appliance,3600 SW Hall Blvd., Beaverton, OR 97005
DATE EVENT LOCATION TIME INFORMATION
09/09 Board Meeting RHA Conference Annex 5:00pm
09/16 Dinner Social La Carreta 6:00pm See Page 3
09/24 New Member Meeting RHA Conference Annex 6:00pm
09/24 Mentor Session RHA Conference Annex 6:30pm
10/14 Board Meeting RHA Conference Annex 5:00pm
10/21 Dinner Social TBD 6:00pm See Page 3 of the October Update
10/22 New Member Meeting RHA Conference Annex 6:00pm
10/22 Mentor Session RHA Conference Annex 6:30pm If you register for a dinner meeting and DO NOT SHOW or DO NOT CANCEL by the Friday before the dinner meeting you will be charged the full price of the dinner Meeting
RHA Mark Your Calendar
Managing Rental Properties in Today’s Changing Market
Taught by: Ron GarciaWe all know the rental market is hot and rents
are escalating. But like all investments, the greater the profit, the higher the risk.
Landlording today is not the same job as it was 10 or 20 years ago. I discuss tactics and strategies I
have adopted in my day to day property management business (about 400 units) to
accommodate the new rental property climate. Tricks and secrets or just plain common sense?
Members $25 Non-Members $35
Termination NocticesTaught by: Sam Johnson
The Get Rich Slow Plan
Taught by: Vince Kingston This 1.5 hour class starts with a broad
introduction to the fundamentals of real estate and financing options for acquiring
residential real estate and goes on to elaborate specific strategies for safely
acquiring and maintaining a modest rental property portfolio.
Members $25 Non-Members $35
Learn the basics of termination notices. When they can be served, how they
can be served, and for what purposes a termination notice can be served. This
1.5 hour class will cover the most common termination notices offered by the Rental
Housing Alliance.
Members $25 Non-Members $35
Those with prior registration to the class will be seated first. Walk-ins will only be accommodated once the class has started and if space is available. Registered attendees who arrive 15 minutes after the start of class be aware that your chair may be filled. If you register for a class and then do not cancel at least 48 hours before the class and /or do not show you will be charged for the class.
6 :RENTAL ALLIANCE UPDATE September 2015 www.rhaoregon.org
THE VALUE OF RENTERS INSURANCEBy Mary Girsch-Bock, Property Manager.com
This question has been kicked around a lot in recent years: Should you require your tenants to obtain renters insurance?
While some property management companies require their residents to purchase renters insurance, the vast majority continue to merely suggest that insurance be purchased. Unfortunately, this method of persuasion has done little to convince residents to do so. In fact, according to a survey byInsuranceQuotes.com, six in 10 current home or apartment renters do not have renters insurance. Why not?
Lack of knowledge. Many renters
simply don’t realize that property insurance obtained by the owner will not cover the loss of their valuables in the event of a disaster (adverse weather, fire, theft, etc.). It will also not cover any loss from an accident that may happen in their home or apartment.
Perceived cost. Many people assume that renters insurance is expensive, when in fact, it’s very affordable. Current yearly premiums average between $200.00 and $300.00 annually—that’s less than 70 cents a day.Short of requiring residents to obtain renters insurance, here are ways to persuade your residents to purchase renters insurance:
o Make it easy. Work with a local insurance agent to provide detailed information about policy coverage and costs, and include that information with the move-in paperwork. For current residents, distribute an informational flyer with their monthly rental invoice or newsletter.
o Become adept in answering questions about coverage and costs. You can certainly refer tenants to an insurance professional if you do not have the answers, but knowing basic coverage details and costs may help to persuade a resident to purchase insurance. If they don’t receive the answers from you, there is no guarantee that they’ll actually call the insurance agent to get those answers.
o Hold an ‘insurance information night’ at the property. Invite all of your residents and have a local agent available to explain the process. Having applications on hand as well may persuade those present to purchase insurance. It might be wise to obtain a copy of the resident’s insurance policy and file it with their lease and other important documents. Be sure to give your current residents time to purchase renters insurance and follow up to ensure that they have done so.
A win-win for both the resident and the property manager, renters insurance allows everyone to have a little
peace of mind at minimal cost.
AppFolio provides web-based property manage-ment software that allows residential property managers to more effectively market, manage and grow their business. AppFolio's software solution includes complete accounting function-ality, integrated marketing, resident screening, online payments and property management. AppFolio is committed to industry education and is the provider of PropertyManager.com and GreenPropertyManagement.com-two online education resources for property managers. To learn more, please visit us at www.appfolio.com or call 866.648.1536.
RHA Oregon Regular and Dual Membership dues go to support a landlord lobbyist at the state level. RHA Oregon Affiliate Membership
dues do not support lobbying efforts for RHA
RENTAL ALLIANCE UPDATE September 2015 7www.rhaoregon.org
Acorn PM / Katie Poole-HussaAlita DoughertyAmericlean / Frank PorterBanner BankBeutler Exchange Group, LLCBluestone & Hockley/Sperry Van NessBT CONSTRUCTION / Brennan TaylorContract Furnishings Mart / Steve FrazierCW TrisefDeKorte Electric / Ken DeKorteEagle Home Mortgage / Vince KingstonFrom Here 2 There / Ami StevensFrost Integrated Pest ManagementFull Spectrum / Dana BrownThe Garcia Group / Ron GarciaGateway Property MgmtGoose Hollow WindowHSH Property Mgmt / Shauna & TobinInkberry / Pam MaioJohn's Waterproofing Co / Tamara & EricKeller Williams / Denise GodingLiberty Plumbing
LizC Real Estate / Liz CarpenterNational Tenant Network / Marcia GohmanPaul Davis RestorationPennie LanePhil OwenPORTLAND TAX CO / Elaine ElseaProfessional PublishingRainmakers / Cindy RobertReal Estate Roofing / Lynne WhitneyLaw Offices of Richard SchniederRobinson Financial GroupSeal Coat SpecialtiesStegmann Agency / John SageSue OwenUntappedUptown Property Mgmt / AJ ShepardWilliam & Tina BrownStandard TV & ApplianceTony KavanaghNW Pest ControlO'Meara Inc.- Terry Klein
A Special Thank You To The 2015 Starry Night Donators
Our second annual Starry Night event was a great success and many thanks go to all that helped this event come together. Special thanks to Bradford Fouts of Bradford’s Sport Lounge for providing the BBQ at a very gracious price. Cindy Robert of Rainmakers for donating the wine and AJ Shepard of Uptown Properties for donating the beer. Thanks to RHA Oregon friend Jason Atkinson, of J.A. Atkinson Enterprises, LLC, for again being our gracious and highly entertaining auctioneer. A great big thank you to all Board members and Affiliate/Vendor Members who contributed auction and raffle items for this great event and members who showed support by attending. This event would not have been as successful without you!
Beautiful weather, friends, food and plenty of auction action created a warm and friendly way for all of us to come together as a membership community while doing something good in our community. We raised more than
enough to get another family off the streets and into a rental property this year. We will be sending our friends at JOIN a check for $2,500.00 to make this happen and the rest will go into the JOIN account to help fund the lunches we prepare and serve each month at the JOIN day center where we feed 70 to 80 people.
Earlier this year, our good friend and Vice President, Robin Lashbaugh passed away. The Rental Housing Alliance Oregon is pleased to dedicate the office in Robin’s name and present his wife, Joanne Lashbaugh, a plaque at the Starry Night event. We will miss his unwavering support of RHA Oregon and the work that he so loved.
If you weren’t able to attend this year, please accept our invitation and mark your calendar for July 20, 2016, our next Starry Night event!
Lynne Whitney Ami Stevens Secretary and Chair Board Member and Chair of the Dinner Program of Marketing
A Starry Night Well, we did it again!
8 :RENTAL ALLIANCE UPDATE September 2015 www.rhaoregon.org
2015 RHA Oregon Office Closures
Office Hours Monday - Friday 9am - 5pm
Thursday January 1, 2015 - New Years Day
Monday May 25, 2015 - Memorial Day
Monday September 7, 2015 - Labor Day
Thursday November 26, 2015 - Thanksgiving Day
Friday November 27, 2015 Black Friday
Friday December 25, 2015 Christmas Day Phone: (503)254-4723 Fax (503) 254-4821
10520 NE Weidler St., Portland, OR 97220
Thursday October 8, 2015 6:30pm- 8:00pm at RHA Conference Annex 10520 NE Weidler Portland OR 97220
Tuesday October 27, 2015 6:30pm-8:00pm atStandard TV & Appliance 3600 SW Hall Blvd.
Beaverton OR 97005
Come learn the methods of keeping records and how to use that information. Learn how to read financial statements to see if your rental is making money for you and determine your net worth. A question and answer time will follow to assist you with your own issues of bookkeeping.
BOOKKEEPING FOR LANDLORDSTaught by Elaine Elsea of Portland Tax Company
Upcoming OCTOBER EducationPresidents Message continued from page 4
homestead that her family had in Kansas. What it was like to live on the same farm that I grew up on back in her day. How she got her driver’s license in the 1920’s at the store and the cost was 25 cents. And I remember one day as we were talking the subject of learning came up. I don’t remember what I had said to trigger her response, but I distinctly remember the response. She paused and then slowly turned her head and looked at me and said, “If you’re not learning something new, then you’re dead.” As those words rang in my ears that day, they ring in my ears every day. So guess I will be signing up for some classes and going back to school, the same as my daughter will this fall.
Sincerely, John Sage, President RHA Oregon Stegmann Insurance Agency Inc.
RENTAL ALLIANCE UPDATE September 2015 9www.rhaoregon.org
(continued on page 10)
ARE YOU A “REAL” LANDLORD? YOU KNOW YOU ARE A LANDLORD, IF... (TEST - PART 1)(The following are actual examples and experiences by real landlords. How many can you identify with?)
1. The first of the month makes you smile!
2. You silently and secretly screen everyone you meet.
3. You keep a stack of Pay-or-Vacate notices (or other rental notices) in the glove box.
4. You know more ways to get into an “unlocked” house than the neighborhood cat burglar.
5. Your kids can point out building code violations at the new shopping mall (or their friend’s house).
6. You hit the brakes when you see a run down property with tall weeds and a foreclosure notice on the door.
7. Your friends ask you if you want their “old” appliance.
8. You go to use a public restroom and the stool is continuously running water or it doesn’t flush, you fix the stool so it works.
9. You know every house in the neighborhood for sale or lease and the selling price or rent.
10. You go to buy a used car but instead make an offer on the lot. Or go to a yard sale and make an offer on the house.
11. Your dream vacation is going on jeffrey’s landlord cruise and spending the week talking about the best way to get rid of cat pee.
12. You go to Home Depot or Lowes and know more about the store layout than most of the employees.
13. At the hair salon, getting “shampooed” there is no where to look but up. I count 4 different styles of lighting (ceiling fan, track, flush mount, recessed), and notice peeling paint and water stains.
14. You walk into any room and you know how much they paid for that (ceiling fan) (light fixture) (water faucet).
15. You go to inspect your kids’ bedroom to see if it’s been cleaned, you bring a checklist and leave them a completed copy after the inspection.
16. You are on vacation and see a for sale sign and wonder if its a good rental market and meets your CAP rate.
17. You check into a hotel, you immediately check to see how good the bathroom grout work is -- and usually say “I would have done a better job!” :)
18. You’ve ever replaced a wax toilet ring without even using gloves.
19. You actually really know your states Landlord/Tenant statutes.
20. You take whatever a would be tenant is saying - with a grain of salt.
21 . You don’t believe a word they are saying - until you check it out for yourself.
22. All of your clothes have at least one paint smear on them.
23. You’re sitting in the doctors waiting room and you know they’ve used carpet tiles instead of real carpet.
24. Each of your cars has a paint spill that wont come out from what soaked thru the carpet pad/s.
25. You’re on vacation and deal with a broken AC, unmowed grass and late rent without the tenants ever realizing you are out of town.
26. Your wife buys you a t shirt for your birthday that says Court fee $50, Attorney fee $200.
27. Your friends call you about anything real estate related: taxes, occupancy, codes, prices, contracts, handyman referrals.
28. Your purse or pocket contains paint swatches, screws or bits of tile that you are trying to match.
29. You have entire wardrobes dedicated to work, and can match the paint smudges with the property they go to.
10 :RENTAL ALLIANCE UPDATE September 2015 www.rhaoregon.org
Thank You 2015 Picnic Sponsors! Gold Sponsors Bronze Sponsors
Americlean Anderson & AssociatesBroer & Passannante P.S. Beutler Exchange Group, LLCContract Furnishings Mart Frost Integrated Pest ControlThe Floor Store Law Offices of Richard B. SchneiderWarren Allen LLP LizC Real Estate Investments
National Tenant Network Silver Sponsors Real Estate Mold Solutions Robinson Financial Group Bluestone & Hockley Stegmann Agency BT Construction & Maintenance C & G Distributing State Farm Insurance
30. You refer to your tenants by their address or a descriptive name instead of their real name.
31. You carry around a paint can opener on your key chain.
32. You carry a toilet plunger, liquid drain cleaner and a water key in your car.
33. You ride the chair lift and quiz complete strangers about where they are staying and at what rate.
34. You get out of bed when you want to, not when some alarm clock tells you to get up.
35. You are jealous of every tiled commercial bathroom particularly those with the drain in the middle of the floor and try to figure how to get one of those installed in every rental bathroom.
36. You have replaced 3 central AC/Heat units in the last two weeks.
37. You can finish the tenants story(lie) before they do.
38. You stockpile stoves, refrigerators and water heaters.
39. You read the MrLandlord.com Q&A Forum with your first cup of coffee every morning.
40. You are thankful for a wonderful life of freedom and a retirement paid for by tenants!
How many of the above examples or experiences could you identify with? If more than half, then YES, you must be a real landlord.
ARE YOU A “REAL” LANDLORD? Continued from page 9
25Just three minutes from the RHA Oregon Office!
RENTAL ALLIANCE UPDATE September 2015 11www.rhaoregon.org
The Supreme Court ruled this month, June 2015, clarifying the disparate impact section of the Fair Housing Act. It is not part of the actual text of
the Fair Housing Act, but is a rule added by HUD because it turns out there was an unintended consequence of the wording of the Fair Housing Act.
The Supreme Court ruling had nothing to do with landlords as far as fair housing goes, but with zoning practices of municipalities and counties. Even so, now is a good time to look at disparate impact as it affects and applies to landlords.
Landlords mostly know that it is illegal to discriminate against tenants because of a tenant’s membership in a protected class. For example, we can’t refuse to grant reasonable accommodation to a disabled tenant for property modifications to accommodate the tenant’s
disability. We also may not illegally discriminate against a tenant because of his or her race, religion, national origin, familial status, disability, and in some places, sexual orientation and source of income. Disparate impact is a third form of discrimination and much more difficult to understand. In fact, a landlord may not realize he or she has broken the law until HUD enforcers kick down the door.
Disparate impact means that a rule or rental requirement has a “discriminatory effect” on some protected class or other. It is when rental rule or requirement seems to be neutral but disproportionately affects a protected class. The best way to explain it is with this example where the landlord actually won, but with a Pyrrhic Victory.
The Mountain Side Mobile Home park in Jefferson County, Colorado, which had 229 mobile home lots, had an occupancy policy of no more than three people per mobile
Disparate Impact, or Breaking the Law Without Knowing It By Robert L. Cain
(continued on page 15)
Hosted by RHA OregonWhether you’re a current member or interested in becoming a member come see what benefits the RHA has for you. Also stick around after the Member Information for the Mentoring Session and have your membership/landlord questions answered by experienced landlords.
Refreshments to be provided.
Call 503/254-4723 for more details and to let us know that you are coming.
Thursday September 24, 2015 New Member Meeting starts at 6pm, followed by the Mentor Session at 6:30pm RHA Oregon Conference Annex10530 NE WeidlerPortland, OR 97220
New Member Meeting Mentor Session
12 :RENTAL ALLIANCE UPDATE September 2015 www.rhaoregon.org
RENTAL ALLIANCE UPDATE September 2015 13www.rhaoregon.org
LANDLORDING 101All Day Class Saturday October 24, 2015
9 - 5:00pm (includes lunch)
NAME(S)
PHONE EMAIL
ADDRESS CITY STATE ZIP
Form of payment: Account (members only) Check OR Call RHA Oregon to register and pay by credit card.
TOTAL: $ 10520 NE Weidler, Portland, OR 97220 P: 503-254-4723 F: 503-254-4821
Mark Passannante, Instructor
Non-member payment must accompany registration form.
~ Six Continuing Education credits are available with this seminar ~ COST: $120 Members OR $170 Non-member
Register by Monday October 19, 2015 and receive an early registration discount of $20
Place: Home Builders Association
15555 Bangy Rd, Lake Oswego, OR 97035
Pre-registration is required. If you register for a class and then do not cancel at least 48 hours before the class
and/or do not show you will be charged the full price of the class.
Landlording 101 BookFrom the application process through terminating of tenancy, learn all the essentials of property management through a framework of forms geared for Oregon law. This class is instructed by the venerable Mark Passannante, Attorney at Law, Past President of RHA Oregon and property owner himself from whom you will learn valuable and successful manage-ment methods.
14 :RENTAL ALLIANCE UPDATE September 2015 www.rhaoregon.org
CARPET STAINS: A PRIMERPart Two: Do It Yourself! Materials produced by Americlean, of Portland, Oregon.
Over the next months, we’re going to provide you with some DIY remedies for common household carpet stains, using common household materials that most folks have on hand, or in a pinch can borrow from a neighbor. No special purchases required! Save these articles, we don’t have room to tell you everything in a single article and will refer back to past pieces.
First of all, there are some rules of thumb to keep in mind that we’ll refer back to in future installments of this series:
WHEN BLOTTING IS CALLED FOR, DO IT LIKE SO:1) Find a clean, white rag. Why white? Because a rag that isn’t white might have dyes in it that could transfer to your carpet. Why a rag and not a towel? Because “rag” suggests something disposable, while “towel” suggests mom’s fancy hand towels. Stain treatment is often a transfer process; we are moving
a stain from one absorbent material (carpet) to another, more absorbent material (rag). It will stain the rag or towel. Ruin something mom doesn’t care about.
2) Blot! Work from the outer
edges in, toward the center, with light pressure. A feather touch. Don’t push, don’t scrub. As we said in step 1, the idea is to encourage the spill to move into the more absorbent mate-rial (the towel), not to spread the stain outward or press it into the pad underneath.
DO NOT USE HEAT, unless we say otherwise. In many cases, heat (even from warm water) can set a stain, or at least encour-age it to spread.
DO NOT USE VINEGAR, unless we say otherwise. In some cases, vinegar will set stains, too (we know, all the DIY tips online include vinegar; it’s great for some things, but awful for others. Trust us on this).
DO NOT USE BLEACH, EVER. Never ever ever.DO NOT USE PEROXIDE, unless we say otherwise.DO NOT USE A GOAT (see last issue for details on goats).Coffee and Tea: Beer! Believe
it or not, beer is useful for more than forgetting your address; for small mistakes with coffee and tea, simply drizzle a little
beer over the stain (a light, very clear beer is best; something with a lot of color of its own might not work as well). In many cases, that will do it. If it’s not completely gone the first time, try it again. Blot after each application.
Oil and Grease: Cornstarch! Sprinkle some on the stain, let it sit for a few hours, and follow with vacuuming. This will draw quite a bit of the goo out of the carpet. If there’s any left, mix a light solution of 1/2tsp liquid dishwashing detergent (non bleach) and 1 qt water, dip your towel into it, and blot.
That’s all the room we have, so
please tune in next time for more DIY solutions! And, remem-ber: these tips are designed to yield the best results with the lowest risk of damage to carpet; sometimes they may not pull the entire stain out, and that’s okay; best to stop there and let your carpet cleaner try the more risky options! We all crave this kind of challenge, we really do. We’re a strange bunch.be reached by voice at 503-771-0054, email at [email protected], and is on the Web at iloveamericlean.com. Materials provided in this article are copyright 2015 by Americlean, Inc; advice given is not actually advice, so don’t blame us for anything that happens if you act on it.
JOIN- CONNECTING THE STREET TO A HOME.
JOIN is a non-profit social service agency that houses people experiencing homelessness who are actively sleeping on the street in Multnomah County.
RHA Members, JOIN NEEDS YOU!Join in for the heart warming feeling of helping the homeless. Here’s your opportunity to help with preparing or serving a healthy, nutritious meal to those in need.
If you have a spare couple of hours the second Tuesday of the Month we could use you! Serving takes about an hour, and preparing the meal a little more, but it is all worth it.
To JOIN in and help, contact Alita at (503)667-9288
RENTAL ALLIANCE UPDATE September 2015 15www.rhaoregon.org
home. The reason was because the sewer system could not accommodate more than three people per unit plus occasional guests in the units. In addition, because the units were so close together, more than three people per unit had a negative effect on the quality of life in the park.In September 1991, Jacqueline VanLoozenoord, her three children, and her “roommate and companion,” Michael Brace, moved into one of the mobile homes. They had purchased the home in place. Neither VanLoozenoord nor Brace submitted an application for tenancy before they moved in.
Shortly after the U-Haul was emptied, the park manager asked Brace how many residents were in the home. Brace said there were five, ignorant of the occupancy requirements because the seller had never disclosed them. The manager served the tenants with a notice to vacate.
The couple contacted HUD, which filed a complaint that was heard before an administrative judge, claiming disparate impact on families with children. Administrative judges are who hear the first go around on Fair Housing cases. Hired by HUD, they act as judge and jury, and are supposedly independent of the agency that hired them, even though they depend on the agency for their work.
In the end, Mountain Side Mobile Home park came out the victor, albeit after the case was appealed to the 10th Circuit Court, simply because they could show a legitimate business reason for their three-person rule, the capacity of the sewer system and the quality of life in the park. 56 F. 3d 1243 (10th Cir. 1995)
The park managers had no idea they might have fallen afoul of the Fair Housing Act when they instituted the policy. In fact, they had done everything right (which probably helped save them) because they conducted a survey of park residents and got advice from their attorneys who advised that the park hire an independent expert to evaluate the legitimacy of the policy. QCI Development Services did the study, without being told any information about the park’s occupancy policy, and came to the conclusion that because of the park’s
water and sewer system and size of the lots, recreational facilities and parking space, that the park should limit occupancy to three people per unit as the “absolute maximum.”
The point for landlords here, other than that most don’t have the financial wherewithal to fight a complaint to the US Circuit Court, is that every rental policy and rule needs to be looked at with a “discriminating eye” to see if it might conceivably have a “disparate impact” on prospective and current tenants.
Here are questions to answer that will help in the decision as to the degree of “disparate impact” policies may have.
What is the business reason for the policy?
Are there verifiable historical data for it?
An example would be data that show one specific group defaulting more than other tenants as a reason for higher deposits on poor credit scores. Anecdotal data don’t make the grade. Speculation doesn’t make the grade. “Common sense” is useless. It must be figures obtained from a reliable source. What is a reliable source? That may be something for the courts to
decide, too. Figure though, that data from the US, state, and local government qualify as credible and reliable, as would data from credit scoring companies. Can the objective of that policy be accomplished or served using another, less “adverse” policy?
If you have a policy that is at all subject to question as to its “disparate impact” on a protected class, get the data in order. Then call your lawyer and run it by him or her. If he or she agrees, get that opinion in writing.
Your own policies can have an unintended consequence on business simply because of failing to ask the simple question of how someone might possibly, in the tiniest cell of that person’s brain, be offended and construe that policy as having a disparate impact on a protected class even though the policy looks perfectly neutral on its face. You can break the law without ever knowing you did or intending to.
Disparate Impact: Continued from Page 11
16 :RENTAL ALLIANCE UPDATE September 2015 www.rhaoregon.org
A fire or ambulance crew can’t safely respond to a medical emergency in a single family home because the resident has belongings stacked up to the ceiling and blocking many windows or doors.
A tenant living in an apartment faces eviction when he or she fails to pass a follow-up inspection after several warnings about lease violations related to items that create a tripping hazard, fire danger, or limit access to maintenance staff. The tenant then contacts their case manager in a panic.
These are just two examples of possible complications in housing settings that could impact housing providers. Hoarding is distinct from simply building a collection, which is usually displayed with pride, or letting a few days of dishes and laundry pile up when life gets busy. A person who has been diagnosed with hoarding has a disability under the Fair Housing Act1. Hoarding has been added to the DSM-5, the latest version of the American Psychiatric Association’s classification and diagnostic tool, and is now recognized as diagnosable condition independent of other mental health conditions.
FHCO had received a few calls about potential hoarding situations by the time an invitation came in the spring of 2013 to participate in a collaborative Multnomah County conversation about the issue. Two graduate social work students serving as interns in the Multnomah County Office of Aging and Disability Services convened various agencies to meet for a “community assessment.” Attendees have included representatives of several nonprofit and for-profit housing providers, Aging and Disability and Adult Protective Services, Legal Aid, Animal Control, and Assessments and Tax. This Hoarding Task Force has continued to meet regularly, researching resources and bringing in experts to assist in coordinating services and developing best practices. The group is now beginning the process of staffing cases and developing a more formal protocol. The good news is that there are new cognitive behavioral therapy models that can be successful in treating hoarding.
Since hoarding disorder is a disability under the Fair
Housing Act, these individuals have the right to request a reasonable accommodation (RA) from a housing provider. This might include providing an agreed upon length of time to bring in a professional cleaner / organizer to help clear pathways, reduce pile heights, clear materials in front of heating vents, etc. More will probably be needed than a single deep clean. There may be several steps to the RA request, prioritizing the most immediate safety needs and then allowing a more gradual timeline for reducing other clutter, in conjunction with a professional organizer or mental health provider.
As with any RA request, housing providers need to evaluate the request and the verification of disability and respond in a timely manner. Housing providers are always well advised to review the legal reasons for denial, consult with a fair housing attorney, document the rationale for their decision, and feel comfortable defending it if a complaint / case follows when making a decision on a RA request. As always, regardless of the request that’s made or what the disability is, if a denial is made, HUD says a conversation should ensue about what would work for the individual with the disability.
Want to learn more? Suggested reading list:• Hoarding basics: www.psychiatry.org/hoarding-
disorder -- American Psychiatric Association: “Hoarding Disorder”
• “The Hoarding Handbook: A Guide for Human Services Professionals” – Bratiotis, Christina, et. al., New York: Oxford University Press, 2011
• “Task Forces Offer Hoarders a Way to Dig Out” – The New York Times, Jan Hoffman, 5/26/13
• “Obsessive compulsive and related disorders” – American Psychiatric Publishing
Hoarding as a Fair Housing Issue: Beyond Reality TV By Elizabeth Gray, FHCO Intake Specialist, Fair Housing Council of Oregon
RENTAL ALLIANCE UPDATE September 2015 17www.rhaoregon.org
When it comes to being a landlord, there are plenty of questions that you might not be sure how to answer – and probably never even thought of – until they come up. Then you’re left wondering what the right answer is. The more you can learn about every aspect of being a landlord, the better you’ll be able to handle issues that aren’t that common, or that come up suddenly, like tenant-requested repairs. Tenants can always request that something in their unit or on the apartment’s grounds be repaired, but not all repair requests are reasonable.
If you aren’t sure whether you’re going to honor a tenant’s repair request, there are some things to carefully consider. The first one of those is the law, of course. If a repair requested by a tenant is based on whether the apartment is safe to live in, that repair has to be done. Included are things like heat and running water. Every state (and some municipalities) have their rules about habitability of dwellings. If you’re not sure what’s absolutely required, it’s a good idea to check into the laws and codes before renting apartments to anyone.
Then you’ll know whether something a tenant reports to you for repair is an emergency in the sense that the apartment isn’t habitable until it’s fixed. Those kinds of repairs should never be refused, as they can get you into legal trouble. Just have the problem corrected as quickly as possible, and work with the tenant to make sure they understand that you take the problem seriously and will get it corrected. Problems that don’t affect habitability aren’t as urgent, but that doesn’t mean law-required repairs are the only ones you should be making.
Generally, if something was working when the tenant moved in, and it stops working while the tenant lives there, you should repair it so it works again. That’s just the best way to handle things, if you want to keep your tenants happy. If you have appliances that you don’t want to have to repair, make sure it’s written into the lease that the appliance is a luxury and the responsibility of maintenance, repair, or replacement lies with the tenant. You may also want to add a clause about deliberate damage or vandalism by a tenant, so you’re not stuck for expensive repairs for something the tenant clearly broke.
Of course, it’s not just the tenant’s apartment where things can break. If you have common areas like barbecue grills, a playground, a fitness center, a pool, or anything else where tenants can gather and do things, you’ll want to make sure
those areas are in working order. If a tenant lets you know there’s a problem with one of those areas, repairing it is the best choice. If it’s a big repair, though, you may have to close the area down for a few days so it can be fixed. That’s for the safety of all your tenants, and not the same thing as refusing a repair request.Reprinted with permission of American Apartment Owners Association offers products and services for landlords related to your rental housing investment, including rental forms, tenant debt collection, tenant background checks, insurance and financing. Find out more at www.joinaaoa.org.
Making Tenant-Requested Repairs: Can You Refuse? –AAOA
The Update is a monthly publication of Rental Housing Alliance Oregon •
10520 NE Weidler St, • Portland, OR 97220 • Phone 503-254-4723 • Fax 503-254-4821 •
www.rhaoregon.org • Hours: Monday through Friday 9am to 5 pm
Editorial Staff: Cari Pierce • - Graphic Designer Teresa Carlson
Publisher: The Rental Housing Alliance Oregon
The opinions expressed in this newsletter are those of the authors and do not reflect those of the Board of Directors or the newsletter editor or committee. All advertising inquiries should be directed to Cari Pierce at
503-254-4723.
Please notify the RHAOregon office of any ad-dress changes.
The Rental Housing Alliance Oregon is a group of rental housing owners and managers in the state of Oregon who have joined together for the purposes of:
• Providing information to improve the knowledge of rental owners and managers.
• Enhancing the reputation of “landlords” by promoting professional practices.
• Assisting local public officials on various community endeavors relating to public or private housing.
The RHAOregon Mission
18 :RENTAL ALLIANCE UPDATE September 2015 www.rhaoregon.org
entors
Our Members MatterCOME JOIN US! MENTORING SESSION
RHA Oregon
Refreshments Offered Thursday September 27, 2015 from 6:30pm
RHA Oregon Conference Annex 10520 NE Weidler Portland OR 97220.
• Not sure how to handle a tenant issue?• Do you have a landlord questions?• Help, what do I do?
RENTAL ALLIANCE UPDATE September 2015 19www.rhaoregon.org
PREFERRED VENDORS: . Dual and Affiliate members support the interest of rental housing through their membership in RHA
Peregrine Private CapitalCorpP.503-241-49495000 Meadows Rd. #230Lake Oswego, OR [email protected]
Tryon Equities LLC Michael Templeton 23214 SW Saint Charles Way, Sherwood, OR 97140 P. 503-713-7291Email: [email protected]
ACCOUNTING/BOOKKEEPING Balancing Point, Inc.,Sandy Buhite-LandisP.503-659-8803 C.503-504-946612500 SE Oatfield Rd Milwaukie 97222Email: [email protected]
Kendall Consulting Accountanting and Business Consultanting 1100 NE 28th Ave., Ste 101 Portland, OR 97232 P.503-206-5660 Email: [email protected]
Portland Tax Co.Full Service Tax and AccountingP. 503-258-0700 F. 503-256-1527
ADVERTISING / MARKETINGRental Housing JournalP.503-221-1260News for Ppty Managers & Ownerswww.thelandlordtimes.com Oregonian Media Group David Sandvig, P.503-221-84171500 SW 1st Ave., Ste 500, Portland 97201Email: [email protected]
Zillow.IncFind your next tenant1301 2nd Ave., Seattle, WA 97101www.zillow.com
APPLIANCE-RENT -SRVS- LEASE Azuma LeasingBJ Rosow, P.800-707-1188P.512-236-9000, F.512-239-90092905 San Gabriel St. #218Austin, TX 78705
APPLIANCE-SALES ONLY G&C Distributing CompanyTony Kavanagh, P.503-288-02211205 NE 33rd, Portland 97232 Standard TV & ApplianceJoe Mosee & Cathy MoseeP.503-619-0500, C.503-888-69273600 SW Hall Blvd, Beaverton 97005
ASPHALT PAVINGBenge IndustriesParking Lot Maintenance ServiceCorey Wilkerson P.503-803-1950Email: [email protected]
Hal’s Construction, Inc. CCB#34434Brian King, P.503-656-499920666 S HWY 213, Oregon City, OR 97045www.halsconstruction.comEmail: [email protected] ASSOCIATIONSMetro Area Smoke Free Housing ProjectP.503-718-6145www.smokefreeoregon.com
National Credit Systems, Inc.Mary Bass Regional Sales Director P. 1-800-530-2797
CONCRETEHal’s Construction, Inc. CCB# 34434Brian King, P.503-656-499920666 S HWY 213 Oregon City, OR97045www.halsconstruction.com
Metro Sidewalk RepairP. 503-875-7900Concrete Water Proofing, Maintenance & repair and new structure installation
DOORSGoose Hollow Window Co Inc. CCB# 53631Mary D. Mann P.503-620-0898Email: [email protected] Trust Trade Ally
DUCTLESS HEATING & COOLINGOregon Ductless, Inc. CCB#204219 Aaron McNally P. 503-410-1309Sales and installation of ductless heat pumpsServing all Portland Metro areasEmail: [email protected]
ELECTRICDeKorte Electric, Inc. DDB# 159954 P.503-288-2211 5331 SW Macadam #258-113 Portland, OR 97239
Freeman Electric CB#61648P.503-803-6859Call for RHA Member Discount
Rental Housing Maint Service CCB# 163427Gary Indra, P.503-678-2136 Fully Licensed to do it allEmail: [email protected]
Squires Electric Joe Squires P. 503-252-1609 1001 SE Division St., #1 Portland, OR 97202 www.SquiresElectric.com ENERGY EFFICIENCYEnergy Trust of Oregon Existing Multi Family 421 SW Oak St., Suite 300Portland, OR 97204, P. 1-877-510-2130 www.energytrust.org/multifamily
ESTATE PLANNINGLaw Offices of Richard Schneider, LLCP.503-241-1215 2455 NW Marshall St #11 Portland, OR 97210www.rbsllc.com
Chase Commercial Term LendingTom Barbour, P.503-598-3657Steve Mozinski, P.503-598-3661Email: [email protected]
Northwestern Mutual Financial & Retirement Planning Charlene Quaresma P.503-421-5058 www.charlenequaresma.nm.comEmail: [email protected] Vince Kingston Mortgage Loan Officer NMLS #291740 Eagle Home Mortgage P. 971-221-8525 direct Email: [email protected]
FIRE/WATER DAMAGE RESTORATIONPaul Davis Restoration Serving Greater Pdx, The Coast & Willamette ValleyP.888-728-4208, Em.503-822-5539 www.restorationportland.com
FIRE SAFETYTualatin Valley Fire & RescueEric T. McMullen P.503-612-70007401 SW Washo Ct. Ste 101Tualatin, OR 97062Email: [email protected]
FLOOR COVERINGContract Furnishings Mart - VancouverJennifer EvansP.360-896-6150, 800-267-615011013 NE 39th St Vancouver 98682 www.cfmfloors.com
Contract Furnishings Mart - Portland Roger HarmsP.503-230-1250, 800-275-6722915 SE Sandy Blvd Portland 97214 www.cfmfloors.com
Contract Furnishings Mart - Hillsboro Rebecca O’NeillP.503-716-48484865 NW 235th Ave Hillsboro, OR 97124 www.cfmfloors.com
Contract Furnishings Mart - TigardJim PlathP.503-542-8900, 800-935-125014190 SW 72nd Ave #110 Tigard, OR 97224 www.cfmfloors.com
Contract Furnishings Mart - Clackamas Patrick VonPegertP.503-656-5277, 877-656-523215140 SE 82nd Dr Clackamas, OR 97015Email: [email protected] Contract Furnishings Mart-Beaverton Garrett Anderson P. 503- 207-5230, 844-214-4220 6050 SW Arctic Dr, Beaverton, OR 97005Email: [email protected]
Eaton General Construction CCB# 154142Eric Eaton P.503-539-0811All Types of Floor Coveringwww.eatongeneral.com
J & B Hardwood Floors, IncJim Cripps, P.503-519-4920Email: [email protected]
The Floor StoreJoe BillarrealP.503-408-64885628 SE Woodstock BlvdPortland, OR 97206Email: [email protected]
FORMSRHAOregonAttorney drawn, Up-to-date Rental Forms P.503-254-4723 F.503-254-4821www.rhaoregon.org GENERAL CONTRACTORSUptown Properties CCB# 198205AJ Shepard P. 360-772-6355 Full Service General Contractor, Licensed & Bondedwww.uptownpm.com
HANDYMANBluestone & Hockley Real Estate ServicesChuck Hodges, P.503-222-38009320 SW Barbur Blvd Ste 300Portland, OR 97219Email: [email protected]
Certified Services CCB# 184070Full service repairs and MaintenanceMark Sandstrom P.503-313-7963 Email: [email protected] General Construction CCB# 154142P.503-539-0811Full Service General Contractorwww.eatongeneral.com
Let the advertiser know that you received their contact information through the Rental Housing Alliance Oregon
RENTAL ALLIANCE UPDATE September 2015 21www.rhaoregon.org
Dual and Affiliate members support the interest of rental housing through their membership in RHA:. PREFERRED VENDORS
PEST CONTROLAlpha Ecological Pest ControlAlexa Fornes, PDX 800.729.3764 1200 NE 112th Ave Vancouver, 98684 Frost Integrated Pest MgmtP.503-863-0973 Residential.Commercial.Multi Familywww.frostpestfreezone.com
NW Pest ControlBruce Beswick P.503-253-53259108 NE Sandy Blvd., Pdx, 97220www.goodbyebugs.comEmail: [email protected]
HEATING & COOLINGMidway Heating Co. CCB#24044P.503-252-400312625 SE Sherman St. Portland, OR 97233
Oregon Ductless, Inc. CCB#204219 Aaron McNally P. 503-410-1309Sales and installation of ductless heat pumpsServing all Portland Metro areasEmail: [email protected]
Pyramid Heating & Cooling CCB#59382P.503-786-9522 Serving the Portland Metro areaEmail: [email protected]
HEATING OILMidway Heating Co. CCB# 24044P.503-252-400312625 SE Sherman St. Portland, OR 97233 HEATING OIL TANKSoil SolutionsEnvironmental ServicesTank Locating, Sampling, Decommissioning and DEQ Certified Clean-upsP. 503-234-2118Email: info@soilsolutions-environmental.comwww.soilsolutions-environmental.com
HOUSING AUTHORITIESHousing Authority of PortlandJill Smith, P.503-802-8565135 SW Ash St. Portland, 97204
INSULATIONGoose Hollow Window Co inc CCB#53631Mary D. Mann P.503-620-0898Energy Trust Trade Allywww.goosehwc.comEmail: [email protected]
INSURANCEAmerican Family InsuranceAuto/Home/ Life/ CommericalLarry Thompson AgencyP.503-924-2200, F.503-924-220215573 SE Bangy Rd, Ste 220Lake Oswego, OR 97035
Robinson Financial GroupRita J. Robinson, P. 503-557-4997Group & Indiv. Health Insurance
State Farm InsurancePaul Toole, P.503-655-22066105 W ‘A’ St #B West Linn, 97068
John Sage, Insurance SpecialistStegmann Agency Farmers Insurance Insuring Property Owners for 25 years P.503-667-7971, F.503-666-8110202 SE 181st Ave #201, Portland, OR 97233Email: [email protected]
Wolter Van Doorninck,CPCU Elliot, Powell, Baden & BakerP.503-227-1771, F.503-274-76441521 SW Salmon, Portland, OR 97205www.epbb.comEmail: [email protected]
Titus & Associates Insurance and Financial Srvs Tim Titus P.971-224-5961 ext. 4820Our Apartment Owners Insurance Program is unlike the Competitionwww.titusins.comEmail: [email protected]
INVESTMENT SERVICESPeregrine Private Capital CorpP.503-241-49495000 Meadows Rd, #230Lake Oswego, OR 97070Email: [email protected]
JANITORIALJRV Janitorial Services, Inc. Commerical & Residential Services Turn over and House Keeping ServiceP. 971-344-4449, F. 503-328-6404Email: [email protected]
LOCK SMITH Pop-A-Lock of Portland & Vancouver24/7 Residential, Commercial & Automotive P.503-241-4922, F.503-395-2734 8931 SE Foster Rd., #101 Portland, OR 97266Email: [email protected]
MASON CONTRACTORSD&R Masonry Restoration Inc. CCB# 99196Ray Elkins, P.503-353-1650 8890 SE McLoughlin Blvd,Milwaukie, OR 97222www.drmasonry.com
MOLDReal Estate Mold SolutionsEd White, P.503-232-6653Free inspections, Testing and Remediationwww.realestatemoldsolutions.com
MOVERS-HOUSEEmmert Development CoTerry Emmert, P.503-655-993311811 SE Hwy 212, Clackamas, OR 97015
PAINT / PAINTINGG&G Construction Inc. CCB# 162743P.503-826-9404Maintenance & Painting Specialistse Email: [email protected]
22 :RENTAL ALLIANCE UPDATE September 2015 www.rhaoregon.org
PREFERRED VENDORS: Dual and Affiliate members support the interest of rental housing through their membership in RHA
The Alpine Group, Inc.Tiffany Laviolette P.503-641-46204750 SW Washington AveBeaverton, OR 97005 www.alpinepdx.com
Apartment Community Mgmt2010 Fairview Ave Fairview, OR 97206 P.503-766-3365www.acmportland.com
Bluestone & Hockley Real Estate ServiceCliff Hockley, P.503-222-38009320 SW Barbur Blvd. Ste300Portland, OR 97219
Fox Management, Inc.Tressa L Rossi P.503-280-0241C.503-750-8124 F.503-280-02422316 NE Glisan St Portland, 97232Email: [email protected]
Gateway Property MgmtP.503-303-8545 www.gatewaypdx.comProperty Management Done Right
HSH Property Management HONESTY, INTEGRITY, TRANSPARENCY P. 503-305-7204 or 503-305-7365 704 Main St., Ste. 305-5, Oregon City 97045 www.hshmgmt.com
Lakeside Property Mgmt CoMichelle Wrege,P.503-828-2283Finding Home Owners Qualified Tenantswww.lakesidepmc.com
Micro Property Mgmt.We focus on the small detailsP.503-473-3742Email: [email protected]
Prim & Prosperous Property Management P. 503-635-8926 Patricia Turner Email: [email protected]
Ron Garcia, Principal BrokerThe GARCIA Group P. 503.595.4747425 2nd St #230, Lake Oswego, OR 97034www.GarciaGRP.com
Titus & Associates Insurance & Financial SrvsTim Titus P.971-224-5961 ext. 4820Our Apartment Owners Insurance Program is unlike the Competitionwww.titusins.comEmail: [email protected]
Tryon Equities LLC Michael M Templeton Direct Participation Limited Representative P. 503.997-5264, F. 503.217.7413 Email:[email protected]
Voss Property ManagementRichard Voss, P.503-546-79026110 N Lombard St. PDX, 97203
RADONSoil SolutionsEnvironmental ServicesRadon Testing and MitigationP. 503-234-2118Email: info@soilsolutionsenvironmental.comsoilsolutionsenvironmental.com
REAL ESTATE SALESBluestone & HockleyReal Estate ServicesCliff Hockley P.503-222-38009320 SW Barbur Blvd Ste 300Portland, OR 97219
Chris AndersonJohn L. Scott Real EstateP. 503-783-2442Email: [email protected]
Denise L. GodingKeller Williams RealtyP.503-336-6378 C.503-799-2970www.denisegoding.com
Elizabeth Carpenter CRISPrinciple BrokerP.503-314-6498, F. [email protected], www.lizcrei.com
HFO Investment Real Estate Greg Frick, P.503-241-5541 1028 SE Water Ave, STE 270, Portland 97214 www.hfore.com
Premiere Property Group LLC Jim Lutz P. 503-750-6388, F. 971-228-8133 www.jimlutzccim.com Email: [email protected] Garcia GroupRon Garcia, P. 503-595-47475320 SW Macadam Ste 100Portland, OR 97239www.4-homes.com
RESTORATION/RECONSTRUCTIONEaton General Construction CB# 154142P.503-539-0811 Full Service General Contractorwww.eatongeneral.com
Paul Davis Restoration Serving Greater Pdx, The Coast & Willamette ValleyP.503-427-2671, Em.503-822-5539www.restorationportland.com
Rental Housing Maint Svcs CCB# 163427Gary Indra,P.503-678-2136Fully Licensed to do it allEmail: [email protected]
ROOFINGReal Estate Roofing Service CCB# 149575Lynne Whitney, P.503-284-5522Free Inspections, ReRoof and Repairs. www.realestateroofing.com
SEAL COATINGBenge IndustriesParking Lot Maintenance SvcsCorey Wilkerson, P.503-803-1950Email: [email protected]
Hal’s Construction Inc. CCB# 34434Brian King, P.503-656-499920666 S HWY 213Oregon City, OR 97045www.halsconstruction.comEmail: [email protected]
Seal Coat Specialties, LLC-OR CCB#197991 WA Seal CSL 882m3Asphalt maintenanceChuck JordanP.503-914-9837Email: [email protected]
SEWERSoil Solutions Environmental ServicesSewer inspection and repairP. 503-234-2118Email: info@soilsolutionsenvironmental.comwww.soilsolutionsenvironmental.com
SMALL BUSINESS SUPPORTFrom Here 2 ThereHelping solve business challengesto reach your goals.Ami Stevens, P.503-407-3663Email: [email protected]
STRIPINGBenge IndustriesParking Lot Maintenance ServicesCorey Wilkerson, P.503-803-1950Email: [email protected]
Seal Coat Specialties, LLC-OR CCB#197991 WA Seal CSL 882m3Asphalt maintenanceChuck JordanP. 503-914-9837Email: [email protected]
WATERPROOFING / CONCRETE REPAIRD&R Waterproofing, Inc.Ray Elkins, P.503-353-16508890 SE McLoughlin Blvd. Milwaukie, OR 97222www.drmasonry.com
WINDOWS / STORM WINDOWSGoose Hollow Window Co Inc CCB# 53631Mary D. Mann P.503-620-0898Energy Trust Trade Ally Email: [email protected]
Let the advertiser know that you received their contact information through the Rental Housing Alliance Oregon
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