Service Comparison Virtual Office Malaysia
Reasons
Business Address Silver Gold Platinum
Prestigious Business Address ✓ ✓ ✓Receive Mails & Parcels ✓ ✓ ✓
Sent to you within 4 hours✓ ✓ ✓
Elegant Reception Service ✓ ✓ ✓
Calls Handling
✓ ✓✓ ✓✓ ✓
✓✓
Fax Service
✓✓
Facilities
1 Hour 5 Hours 8 Hours
5 Hours 8 Hours
3 Hours
Other Benefits
✓✓
WHY you should choose
vOffice8 We have served over 22,000 businesses since 2003
Over 4 locations in Malaysia and 40+ globally
Monthly community events and get together
Free Internet Access and Projector usage during meeting room usage
Enjoy lowest rate for additional services such as Company Incorporation, Co-working Membership, Event Space Rental, Accounting & Bookkeeping Service and Designing Services
Free call transfer worldwide
No hidden fee
+603 2788 3555
PLAN
elevateYOUR business
VIRTUALOFFICE
By joining Most Advanced Office in the world
SMS or Email Notification
Dedicated Local Telephone Number
Professional Call Answering
SMS or Email Notification
Call Screening and Transfer
Personalised Voicemail
Dedicated Local Fax Number
Instant Fax Forwarding to your Email
Access to our worldwide location*
Hot-desking / Workstation
Meeting Rooms
Executive Office Suite
Free International Call Transfer
Lowest Possible Rate
Smarter Business | Better Life
F
20 HoursPremium Tele-Conference Service
Local Global Network Global Network
Global Network Global Network
✓✓ ✓
*Usage per month
Smarter Business | Better Life 04prestigious
location
other locations
Kuala LumpurSelangor
Australia China Hongkong
Indonesia Philippines Vietnam
Level 9
Wisma UOA Damansara IIDamansara HeightsKuala Lumpur
A 13-storey prime office building with MSC status located in one of the most renownedand upmarket residential and commercial district of Kuala Lumpur. Home to a number of corporate headquarters and multinational companies, this iconic building is situated in an
affluent suburb of the Damansara enclave.
12
24
36
months plan
months plan
months plan
1,200.00
1,824.00Was RM2,400.00 Save 24%
2,304.00Was RM3,600.00 Save 36%
1,194.00
2,101.40
597.00
Was RM2,388.00 Save 12%
3,629.80Was RM4,776.00 Save 24%
4,585.00Was RM7,164.00 Save 36%
1,434.00
2,523.80
717.00
Was RM2,868.00 Save 12%
4,359.40Was RM5,736.00 Save 24%
5,506.60Was RM8,604.00 Save 36%
6
3
Prices shown in Ringgit Malaysia (RM) and exclude GST 6%. Enjoy discounted rate on selected plan (for new signup only).
-
-
s i l v e rADDRESS ONLY
199.00 239.00
g o l d p l a t i n u m
100.00
ADDRESS + PHONE ADDRESS + PHONE + FAX
months plan
months plan
per month per month per month
Smarter Business | Better Life 04prestigious
location
other locations
Kuala LumpurSelangor
Australia China Hongkong
Indonesia Philippines Vietnam
Level 5
Plaza mont KiaraMont KiaraKuala Lumpur
Plaza Mont Kiara is an impressive landmark right at the entrance of the prestigious Mont Kiara enclave, which is one of the hottest address in Kuala Lumpur. It is the one and only
kind of its own and it has been coined "The Resort Office", as its unique concept of combining an office complex with resort-like facilities for a new business lifestyle.
12
24
36
months plan
months plan
months plan
423.00
Was RM1,800.00 Save 24%
Was RM2,700.00 Save 36%
1,122.40
597.00
Was RM2,388.00 Save 12%
Was RM4,776.00 Save 24%
Was RM7,164.00 Save 36%
1,348.00
717.00
Was RM2,868.00 Save 12%
Was RM5,736.00 Save 24%
Was RM8,604.00 Save 36%
6
3
Prices shown in Ringgit Malaysia (RM) and exclude GST 6%. Enjoy discounted rate on selected plan (for new signup only).
-
s i l v e rADDRESS ONLY
199.00 239.00
g o l d p l a t i n u m
75 .00
ADDRESS + PHONE ADDRESS + PHONE + FAX
months plan
months plan
Was RM900.00 Save 53%
Was RM1,194.00 Save 6% Was RM1,434.00 Save 6%
1,368.00
1,728.00
2,101.40
3,629.80
4,585.00
2,523.80
4,359.40
5,506.60
-
Smarter Business | Better Life 04prestigious
location
other locations
Kuala LumpurSelangor
Australia China Hongkong
Indonesia Philippines Vietnam
Level 7
wisma gentingJalan Sultan IsmailKuala Lumpur
Located in Wisma Genting, Jalan Sultan Ismail and right in front of Raja Chulan Monorail station - which is also link with the LRT and Train from KL Sentral. Enjoy a fresh coffee at
Coffee Bean and enjoy the convenience of Maybank and Cimb bank just below us.
12
24
36
months plan
months plan
months plan
792.00
Was RM1,800.00 Save 24%
Was RM2,700.00 Save 36%
1,122.40
597.00
Was RM2,388.00 Save 12%
Was RM4,776.00 Save 24%
Was RM7,164.00 Save 36%
1,348.00
717.00
Was RM2,868.00 Save 12%
Was RM5,736.00 Save 24%
Was RM8,604.00 Save 36%
6
3
Prices shown in Ringgit Malaysia (RM) and exclude GST 6%. Enjoy discounted rate on selected plan (for new signup only).
-
s i l v e rADDRESS ONLY
199.00 239.00
g o l d p l a t i n u m
75 .00
ADDRESS + PHONE ADDRESS + PHONE + FAX
months plan
months plan
Was RM900.00 Save 12%
Was RM1,194.00 Save 6% Was RM1,434.00 Save 6%423.00
Was RM450.00 Save 6%
1,368.00
1,728.00
2,101.40
3,629.80
4,585.00
2,523.80
4,359.40
5,506.60
per month per month per month
12
24
36
months plan
months plan
months plan
792.00
Was RM1,800.00 Save 24%
Was RM2,700.00 Save 36%
1,122.40
597.00
Was RM2,388.00 Save 12%
Was RM4,776.00 Save 24%
Was RM7,164.00 Save 36%
1,348.00
717.00
Was RM2,868.00 Save 12%
Was RM5,736.00 Save 24%
Was RM8,604.00 Save 36%
6
3
Prices shown in Ringgit Malaysia (RM) and exclude GST 6%. Enjoy discounted rate on selected plan (for new signup only).
-
s i l v e rADDRESS ONLY
199.00 239.00
g o l d p l a t i n u m
75 .00
ADDRESS + PHONE ADDRESS + PHONE + FAX
months plan
months plan
Was RM900.00 Save 12%
Was RM1,194.00 Save 6% Was RM1,434.00 Save 6%423.00
Was RM450.00 Save 6%
1,368.00
1,728.00
2,101.40
3,629.80
4,585.00
2,523.80
4,359.40
5,506.60
Smarter Business | Better Life 04prestigious
location
other locations
Kuala LumpurSelangor
Australia China Hongkong
Indonesia Philippines Vietnam
Level 5
empire towerSubang JayaSelangor
This is our most popular center in Malaysia. Located in the best mixed development in Subang Jaya where our center form part of the Empire Shopping Gallery where you can find
a 4 star hotel, serviced apartment and office tower.
per month per month per month
Smarter Business | Better Life 04prestigious
location
Wisma UOADamansara II
PLAZA MONT KIARAWISMA GENTINGEMPIRE TOWER
choose your plan
CALL MANAGEMENTContact Person Email SMS
Can provide numberto caller?
Contact Number(to be transfered to)
If unreachable, please choose ONE of the options
Yes No
Yes No
Yes No
Yes No
Yes No
Yes No
AFTER OFFICE HOURS CALL HANDLING OPTIONS
Voicemail
Call Divert
MAIL HANDLING OPTIONS
SMS
DEDICATED FAX SERVICE
COMPANY INFORMATION
Company Name:
Nature of Business
Business Address:
Company Registration No:
Website:
Telephone No:
ACCOUNT OWNER INFORMATION
Full Name:
NRIC/Passport No:
Home Address:
State:
Date of Birth:
Email Address:
Number of Employees:
Fax No:
Postcode:
Mobile No:
PLAN
3 months
6 months
12 months
24 months
36 months
-
-
RM 1,200.00
RM 1,824.00
RM 2,304.00
SILVER
RM 597.00
RM 1,194.00
RM 2,101.40
RM 3,629.80
RM 4,585.00
GOLD
RM 717.00
RM 1,434.00
RM 2,523.80
RM 4,359.40
RM 5,506.60
PLATINUM ADD-ONS SERVICES
Mail ForwardingRefundable Deposit: RM 100.00Cost: Standard Postage + RM 2.00 Handling Fee
Business Identity PackageWith FREE business card design and printingCost: RM 599.00
Others
PAYMENT BY WAY OF BANKIN-IN / TELEGRAPHIC TRANSFERBank:
Account Name:
Account No.:
Swiftcode:
CIMB BANK BERHAD
VOFFICE DAMANSARA HEIGHTS SDN BHD
800 760 3212
CIBBMYKL (For International Transfer only)
PAYMENT BY CREDIT CARD / PAYPALYou may make your payment using a valid credit card through our Secured Payment Pageat https://voffice.com.my/paynow/ (additional 5% for bank service charge).
Please remember to fax (+603 2788 3666 ) or email ( ) the bank-in slip,ensuring that the following can be clearly read (1) Quotation Number, (2) Contact Number.
PAYMENT BY WAY OF CHEQUEPayment must be made payable to “vOffice Damansara Heights Sdn Bhd”. Please make sure you write the Quotation Number and your contact number at the back of the cheque.
Mail the cheque to: vOffice Damansara Heights Sdn BhdLevel 9, Unit 3, Wisma UOA Damansara II, Damansara Heights, 50490 Kuala Lumpur.
By signing below, I hereby confirm that the given information is true and accurate. Ihereby understand and accept the terms and conditions stipulated overleaf.
Signature: Company’s Stamp/Seal (if applicable)
NOTE:It is by law that we need at least aphotocopy of your IC / Passport orBusiness Registration Form (Form 9) before we can provision thisservice to you.Date:
Please be advised that all payment must be strictly paid to designated vOffice banking accounts, vOffice shall not be responsible for payment to any third party or third party banking account.
The rates indicated above are discounted and applicable for the first time only. Price shown exclude GST 6%.
general information
setup application
declaration
payment details
kuala lumpur
www.vOffice.com.my [email protected] / +603 2788 3555
Smarter Business | Better Life 04prestigious
location
Plaza Mont Kiara
wisma uoa damansara iiWISMA GENTINGEMPIRE TOWER
choose your plan
CALL MANAGEMENTContact Person Email SMS
Can provide numberto caller?
Contact Number(to be transfered to)
If unreachable, please choose ONE of the options
Yes No
Yes No
Yes No
Yes No
Yes No
Yes No
AFTER OFFICE HOURS CALL HANDLING OPTIONS
Voicemail
Call Divert
MAIL HANDLING OPTIONS
SMS
DEDICATED FAX SERVICE
COMPANY INFORMATION
Company Name:
Nature of Business
Business Address:
Company Registration No:
Website:
Telephone No:
ACCOUNT OWNER INFORMATION
Full Name:
NRIC/Passport No:
Home Address:
State:
Date of Birth:
Email Address:
Number of Employees:
Fax No:
Postcode:
Mobile No:
PLAN
3 months
6 months
12 months
24 months
36 months
-
-
RM 423.00
RM 1,368.00
RM 1,728.00
SILVER
RM 597.00
RM 1,122.40
RM 2,101.40
RM 3,629.80
RM 4,585.00
GOLD
RM 717.00
RM 1,348.00
RM 2,523.80
RM 4,359.40
RM 5,506.60
PLATINUM ADD-ONS SERVICES
Mail ForwardingRefundable Deposit: RM 100.00Cost: Standard Postage + RM 2.00 Handling Fee
Business Identity PackageWith FREE business card design and printingCost: RM 599.00
Others
PAYMENT BY WAY OF BANKIN-IN / TELEGRAPHIC TRANSFERBank:
Account Name:
Account No.:
Swiftcode:
MAYBANK (MALAYAN BANKING BERHAD)
FLEXI E-SOLUTIONS SDN BHD
5147 2110 2200
MBBEMYKL (For International Transfer only)
PAYMENT BY CREDIT CARD / PAYPALYou may make your payment using a valid credit card through our Secured Payment Pageat https://voffice.com.my/paynow/ (additional 5% for bank service charge).
Please remember to fax (+603 2788 3666 ) or email ( ) the bank-in slip,ensuring that the following can be clearly read (1) Quotation Number, (2) Contact Number.
PAYMENT BY WAY OF CHEQUEPayment must be made payable to “Flexi e-Solutions Sdn Bhd ”. Please make sure youwrite the Quotation Number and your contact number at the back of the cheque.
Mail the cheque to: Flexi e-Solutions Sdn BhdB-5-8, Plaza Mont Kiara, Mont Kiara, 50480 Kuala Lumpur
By signing below, I hereby confirm that the given information is true and accurate. Ihereby understand and accept the terms and conditions stipulated overleaf.
Signature: Company’s Stamp/Seal (if applicable)
NOTE:It is by law that we need at least aphotocopy of your IC / Passport orBusiness Registration Form (Form 9) before we can provision thisservice to you.Date:
Please be advised that all payment must be strictly paid to designated vOffice banking accounts, vOffice shall not be responsible for payment to any third party or third party banking account.
The rates indicated above are discounted and applicable for the first time only. Price shown exclude GST 6%.
general information
setup application
declaration
payment details
kuala lumpur
www.vOffice.com.my [email protected] / +603 2788 3555
Smarter Business | Better Life 04prestigious
location
Wisma Genting
wisma uoa damansara iiplaza Mont kiaraempire tower
choose your plan
CALL MANAGEMENTContact Person Email SMS
Can provide numberto caller?
Contact Number(to be transfered to)
If unreachable, please choose ONE of the options
Yes No
Yes No
Yes No
Yes No
Yes No
Yes No
AFTER OFFICE HOURS CALL HANDLING OPTIONS
Voicemail
Call Divert
MAIL HANDLING OPTIONS
SMS
DEDICATED FAX SERVICE
COMPANY INFORMATION
Company Name:
Nature of Business
Business Address:
Company Registration No:
Website:
Telephone No:
ACCOUNT OWNER INFORMATION
Full Name:
NRIC/Passport No:
Home Address:
State:
Date of Birth:
Email Address:
Number of Employees:
Fax No:
Postcode:
Mobile No:
PLAN
3 months
6 months
12 months
24 months
36 months
-
RM 792.00
RM 1,368.00
RM 1,728.00
SILVER
RM 597.00
RM 1,122.40
RM 2,101.40
RM 3,629.80
RM 4,585.00
GOLD
RM 717.00
RM 1,348.00
RM 2,523.80
RM 4,359.40
RM 5,506.60
PLATINUM ADD-ONS SERVICES
Mail ForwardingRefundable Deposit: RM 100.00Cost: Standard Postage + RM 2.00 Handling Fee
Business Identity PackageWith FREE business card design and printingCost: RM 599.00
Others
PAYMENT BY WAY OF BANKIN-IN / TELEGRAPHIC TRANSFERBank:
Account Name:
Account No.:
Swiftcode:
MAYBANK (MALAYAN BANKING BERHAD)
VOFFICE SDN BHD
5143 5650 8202
MBBEMYKL (For International Transfer only)
PAYMENT BY CREDIT CARD / PAYPALYou may make your payment using a valid credit card through our Secured Payment Pageat https://voffice.com.my/paynow/ (additional 5% for bank service charge).
Please remember to fax (+603 2788 3666 ) or email ( ) the bank-in slip,ensuring that the following can be clearly read (1) Quotation Number, (2) Contact Number.
PAYMENT BY WAY OF CHEQUEPayment must be made payable to “vOffice Sdn Bhd ”. Please make sure you write theQuotation Number and your contact number at the back of the cheque.
Mail the cheque to: vOffice Sdn BhdLevel 7-1, Wisma Genting (New Wing), 28, Jalan Sultan Ismail, 50250 Kuala Lumpur
By signing below, I hereby confirm that the given information is true and accurate. Ihereby understand and accept the terms and conditions stipulated overleaf.
Signature: Company’s Stamp/Seal (if applicable)
NOTE:It is by law that we need at least aphotocopy of your IC / Passport orBusiness Registration Form (Form 9) before we can provision thisservice to you.Date:
Please be advised that all payment must be strictly paid to designated vOffice banking accounts, vOffice shall not be responsible for payment to any third party or third party banking account.
The rates indicated above are discounted and applicable for the first time only. Price shown exclude GST 6%.
general information
setup application
declaration
payment details
kuala lumpur
www.vOffice.com.my [email protected] / +603 2788 3555
RM 423.00
Smarter Business | Better Life 04prestigious
location
Empire Tower
wisma uoa damansara iiplaza Mont kiaraWISMA GENTING
choose your plan
CALL MANAGEMENTContact Person Email SMS
Can provide numberto caller?
Contact Number(to be transfered to)
If unreachable, please choose ONE of the options
Yes No
Yes No
Yes No
Yes No
Yes No
Yes No
AFTER OFFICE HOURS CALL HANDLING OPTIONS
Voicemail
Call Divert
MAIL HANDLING OPTIONS
SMS
DEDICATED FAX SERVICE
COMPANY INFORMATION
Company Name:
Nature of Business
Business Address:
Company Registration No:
Website:
Telephone No:
ACCOUNT OWNER INFORMATION
Full Name:
NRIC/Passport No:
Home Address:
State:
Date of Birth:
Email Address:
Number of Employees:
Fax No:
Postcode:
Mobile No:
PLAN
3 months
6 months
12 months
24 months
36 months
-
RM 792.00
RM 1,368.00
RM 1,728.00
SILVER
RM 597.00
RM 1,122.40
RM 2,101.40
RM 3,629.80
RM 4,585.00
GOLD
RM 717.00
RM 1,348.00
RM 2,523.80
RM 4,359.40
RM 5,506.60
PLATINUM ADD-ONS SERVICES
Mail ForwardingRefundable Deposit: RM 100.00Cost: Standard Postage + RM 2.00 Handling Fee
Business Identity PackageWith FREE business card design and printingCost: RM 599.00
Others
PAYMENT BY WAY OF BANKIN-IN / TELEGRAPHIC TRANSFERBank:
Account Name:
Account No.:
Swiftcode:
MAYBANK (MALAYAN BANKING BERHAD)
FLEXI E-SOLUTIONS SDN BHD
5147 2110 2200
MBBEMYKL (For International Transfer only)
PAYMENT BY CREDIT CARD / PAYPALYou may make your payment using a valid credit card through our Secured Payment Pageat https://voffice.com.my/paynow/ (additional 5% for bank service charge).
Please remember to fax (+603 2788 3666 ) or email ( ) the bank-in slip,ensuring that the following can be clearly read (1) Quotation Number, (2) Contact Number.
PAYMENT BY WAY OF CHEQUEPayment must be made payable to “Flexi e-Solutions Sdn Bhd”. Please make sure youwrite the Quotation Number and your contact number at the back of the cheque.
Mail the cheque to: Flexi e-Solutions Sdn BhdA-5-9 Empire Tower, SS16/1, Subang Jaya, 47500 Selangor
By signing below, I hereby confirm that the given information is true and accurate. Ihereby understand and accept the terms and conditions stipulated overleaf.
Signature: Company’s Stamp/Seal (if applicable)
NOTE:It is by law that we need at least aphotocopy of your IC / Passport orBusiness Registration Form (Form 9) before we can provision thisservice to you.Date:
Please be advised that all payment must be strictly paid to designated vOffice banking accounts, vOffice shall not be responsible for payment to any third party or third party banking account.
The rates indicated above are discounted and applicable for the first time only. Price shown exclude GST 6%.
general information
setup application
declaration
payment details
selangor
www.vOffice.com.my [email protected] / +603 2788 3555
RM 423.00
Smarter Business | Better Life 04prestigious
location
Terms of UseAgreement
wisma uoa damansara iiplaza Mont kiarawisma gentingempire tower
By signing below, I hereby understand and accept the terms and conditions stated here.
Signature:
virtual office & other business solutions
1.0 OPERATING HOURS
Flexi e-Solutions Sdn Bhd hereinafter referred as FES will provide the stipulated service during business hours from 9:00 am to 7:30pm Monday to Friday and FES will adhere to any public holidays in accordance with the Malaysian law for the state of Kuala Lumpur, Malaysia. FES may also declare certain business day as off day(s) provided that if FES were to give prior notice of at least 5 working days in advance.
1.1 COMMUNICATIONS
FES primary communication channel shall be via email and emails sent through FES Corporate Email Server to the email address provided by the Client on the registration form shall be deem as delivered, accepted and understood from the time it is sent. It is the Client's responsibility to update FES with his/her latest working email address in the event of any changes differing from that stipulated in the registration form.
1.2 SALES AGREEMENT
The agreement made upon registration will be the services stipulated on your first term. Any request for modification and deviation from the original intended services without written consent from vOffice, shall not be considered and may incur addition-al costs. Upon renewal of your contract, services would be back to its standard package as listed on our official website.
1.3 USE OF THE ACCOMMODATION
The Client must only use the accommodation for office purposes, and only for the business stated in your Agreement or subsequently agreed with FES. You must not use the name vOffice, or any of its associated companies in any way in connection with your business. Booking of vOffice facilities are subject to availability.
1.4 TAKING CARE OF OUR PROPERTY
The Client must take good care of all parts of the business centre, its equipment, fittings, and furnishings used. You must not alter any part of it. You are liable for any damage caused by you or those in the business centre with your permission or at your invitation.
1.5 SUSPENSION OR TERMINATION
The Client understand that FES, in its sole discretion, may terminate, suspend your service(s) at any time, with or without notice(s), in relation to any outstanding invoice(s) or if any part of this Agreement is breached.
Upon such suspension or termination, you must immediately discontinue the use of our service(s) rendered to you and disclaim FES as your virtual office service provider. FES immediately reserved the rights to re-assign any services we offered to you to another party and FES will discard any mails, parcels, items which belong to the Client if the item is not collected after 14 days of such suspension or termina-tion. FES will not be liable for any losses or claims whatsoever that may arise from such instances.
Any usage of our service(s) after such termination or suspension shall be deemed as an act of trespassing.
1.6 LIABILITY
FES makes no representations or warranties, express or implied, of any kind to Client or third party regarding FES services. FES shall use reasonable efforts to provide the agreed upon services however, in no event, shall FES be liable to Client, or any third party, for any claims for loss or damages as a result of any action or inaction by FES.
1.7 FRAUDULENCE USE OF SERVICE
The Client agrees that he/she will not use FES name, services, and premises for any illegal, fraudulent, illicit, unfit, unethical purpose. FES is the sole arbitrator to decide on the validity of the Client purpose of using our services. It is agreed that FES is not responsible for any international civil and criminal law violations on Client's part.
FES accepts no legal responsibility or liability for the handling of call on the Client’s behalf (whether unregistered, registered, dertified or insured), or for any action, event or expense associated with or arising from the handling of the calls.
The Client reserved the rights to the privacy of your mails with FES but if it is deemed to be suspicious, we preserved the rights to unwrap or open the mail, parcel, courier or any questionable items delivered to our premises for the Client without the Client's prior agreement.
1.8 INDEMNITY
The Client indemnifies and agress to hold FES harmless from and againts any claims by the Client, and/or any employee, agent or invitee of the Client for any loss, damage, expense or claim, loss of information, damage or any errors including whether caused by any act or omission of FES.
2.0 PAYMENT TERMS
Our service to you will be auto renewed by itself at the original standard price before any discount or promotion for plan you have contracted at the end of each billing cycle unless you notify us of otherwise. Our billing system will automatically generate an invoice 21 days before the end of your plan billing cycle for the new renewal terms and the invoice shall be considered delivered and accepted by you unless inform us 72 hours after the invoice is sent to your email address on our system.
It is understood that the only way to confirm that you wish to cancel your service and obligation to us is by completing FES Official Service Cancellation Form which can be obtain from our website at www.vofice.com.my/cancel_my_service.pdf or by contacting us +603 2788 3555 to request for a fax copy of the cancellation form. You should receive an acknowledgement from us once we have verified and process your cancellation.
2.1 MODIFICATION OF SERVICES
FES may at any time modify or discontinue, temporarily or permanently, FES services (or any part of them) with or without notice and liability to anyone.Should price increases become necessary, FES will give the customer 21 days notice in writing / email.
2.2 CANCELLATION POLICY
Cancellation before activation of services may be eligible for a refund of up to 70%. Cancellation after activation of services and before the end of contract stated date will not be eligible for a refund. FES reserves the right to change the Cancellation Policy without prior notice.
3.0 CLIENT PRIVACY
FES guaranteed that all customers information will be kept with strict confidentiality and will not be sold or release to any 3rd party however FES is at it’s sole discretion to preserve the rights to release the Client information to a 3rd party if FES suspect or believe that the Client has breach any part of this Agreement.
3.1 MATTERS BEYOND OUR CONTROL
We shall not be held liable for any breach of these Terms and Conditions caused by circumstances out of our control, including fire, lightning, flood or extremely severe weather, explosion, war, disorder, industrial disputes (whether or not involving our employees) network failures, power failures or acts of local or central Government or other competent authorities.
3.2 JURISDICTION
The laws and jurisdiction of Kuala Lumpur, Malaysia shall govern any and all matters of dispute between FES and Client.
3.3 MISCELLANEOUS
Any telephone number assigned to Client by FES shall remain the property of FES.
It is understood that FES is only offering a service to you and is not affiliated nor related to the Client. FES will not be your guarantor and/or responsible for any loan, credits, borrowing of money. Should we receive any threat from any party that affects our employees (emotionally or physically), premises or businessoperation, FES will report the case to the Police immediately and FES reserved the rights to terminate your service immediately without any compensation.
FES may transfer our obligation to you to another location if necessary provided that FES give a 21 days advance notice.
FES may modify this Term of Use Agreement at its sole discretion and will be considered as accepted by you upon FES notification to you of that changes through our primary communication channel and did not receive any objection from you within 72 hours of notification.
FES will only provide storage of your mails, parcels or items for the time frame stipulated on the package/plan you sign up for and FES has the rights to discard any items not collected after that period of time plus 14 days grace period.
Any items delivered to our office via normal post, hand or courier which is not addressed clearly to the recipient or if the address differs from what we have on our records will be discarded. FES will certainly endeavor to identify the rightful owner but if FES failed to identify the recipient, we will not acknowledge the said items.