Date post: | 19-Jan-2017 |
Category: |
Leadership & Management |
Upload: | phil-gerbyshak |
View: | 1,008 times |
Download: | 3 times |
What are you hiring for?
Develop Questions (and Answers)
to uncover these skills and behaviors
Progressive Discipline Works Best
TERMINATOR!
Marketing Your Service Desk
Culture Matters
Listen First
Market to Your Team First
Invest in Training and Development
Market to IT Second
FISH! Philosophy
Market to Everyone Else Last
Ice Cream Can Help You Win
Friends and Influence People
Your Calls to Action
Write out your job description
and the questions and answers to the questions
Schedule your weeklies
and your 5 pennies of feedback
Spell out your discipline policyand share it with your
team
Market your successes
to your team, to your department, to your entire
company