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Service Model Project

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[Engineering Management 2011-1] Mid Report The fourth Telecommunication Corp. Service Model Project Team [Be ambitious] 2010147132 이현경 2010147097 박상헌 2010147130 이현성 2010122067 김경수 2010147002 조주현
Transcript
1.3 Motivation ................................................................................................................................................ 4
1.5 Methodology ........................................................................................................................................... 5
2.1.2 PEST Analysis in Practice .................................................................................................... 7
2.2 5-Forces Analysis .................................................................................................................................. 8
2.2.2 5-Forces Analysis in Practice ............................................................................................ 8
2.3 3C Analysis ............................................................................................................................................... 9
2.3.2 3C Analysis in Practice ...................................................................................................... 11
2.4 SWOT Analysis .................................................................................................................................... 14
2.4.2 SWOT Analysis in Practice .............................................................................................. 15
2.5 Summary ................................................................................................................................................ 15
3. Appendix .............................................................................. 16
: , , ,
„Be ambitious
. ,
methodology (ambitious)
(creatively) (critically) .
1.2 Introduction to Project
: 4 ,

: 2011.3.18 ~ 2011.5.31
Key Question :
1. 4 • ,
?
2. ?
3.
?
4

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. "5
..." " .
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5 ,
200 . 150, 1 6 .
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5 11% . 10 18
. 50%
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."
, . : " ,
." 3 4
7 .
. [(c) MBC (www.imnews.com)]
.
4 , 4
.
(Mission -> Vision -> Goal -> Objective
.)
5
1.5 Methodology
We try to use I.E methodologies below on proper state to optimize our objects.
Defining Our Project : Mission, Vision, Goal, Objective, Strategy
Analysis about Present Status : 5-Forces analysis, PEST analysis, 3C analysis
Analysis Preference : Data Mining, Outsourcing on survey
Picturing Strategy : Cross-SWOT, Benchmarking
Embodying Strategy : As-Is & Solution
1.6 Work Breakdown Structure
), S(Society, ), T(Technology, )
. ,
.
Objective

Description
PEST . PEST
(Political), (Economical), (Socio-Cultural), (Technological)
.
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.
: ,
.
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.
: , , •
.
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PEST
. , , ,
.

.
7
Politics
(MVNO)
- , 4 ,

Economy
3 (KMI)~31 ( ) , KMI

Society
, .
-

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,
. 5 /
/// .


Description
, , , ,
.

.

5-Forces . 5-Forces

.

- 3 ,
SKT .
-
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9
.
- .

WIBRO (VoIP) ,
/
.

-
.
2.3 3C Analysis
2.3.1 3C Analysis
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.
Objective

Description
3C , , ,
.
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,
(NEEDS) .
10
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2.3.2.1 Competitor Analysis
3 4
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(1) 3 100% , SKT-KT-LGT
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.
(3) SKT, KT, LGT WCDMA ,

.
.

. (“ ”, IT Soc Magazine,
2008 )
(5) , ,
.


12
2.3.2.2 Customer Analysis
4
.
(1) .
(2) .
(3) .
( : IT SoC Magazine)
(4) , .
13
4 4 KMI
.
(1)
.
(2) WCDMA WIBRO
.
(3) , , 4
.
(4) KMI .
: WIBRO / .
SKT(T) KT(olleh) LGT(U+) KMI
12,000 12,000 11,900 8,000
1 1.8 1.8 1.8 1.6
55,000 55,000 45,000 28,000
:
.
( : , / : 70%(
))
WIBRO ,

(5) KMI .
14
SWOT (Strength), (Weakness), (Opportunity), (Threat)
.
/ , /
,
.

.
Example
Strength Weakness
-
-
Oppotunity Threat
-
-
Helpful Harmful

-

-
External
Origin

.
.

.
2.5 Summary
As-Is Analysis 4
.
PEST Analysis , , ,
4 , ·
4 .
.
5-Forces Analysis , , ,
, , 4
,
.
.
3C Analysis , (Competitor) ,
(Customer) , 4
KMI (Company) ··
, .
16
(Opportunity), (Threat) ,
.
, 4
., To-Be Analysis As-Is

.
- , IT SoC Magazine, 2008. 4.
- , (), 2009. 11.
- BcN , ,
, 2008. 11.
KAIST , 2003.
, , 2008.
, 2008.
[Articles]
- „, “ 4 , ”, , 2010. 10. 1

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