Service Standards - Kinetico Basic InstallationWATER SOFTENER ▪ Installed in mechanical room where rough in is already completed and ready for a softener installation ▪ Connect to existing standpipe or floor drain where accessible within 20 feet of softener location ▪ Installation of sediment filter and bypass valve ▪ All fittings, pipe and drain hoses to complete the installation of the softener ▪ Complete the customized set up for the softener, test equipment and present to customer ▪ Customer tutorial on how to use system, required maintenance, etc.

DECHLORINATOR ▪ Installed in mechanical room ▪ All fittings, pipe and drain hoses to complete the installation of the dechlorinator ▪ Test equipment ▪ Customer tutorial on how to use system, required maintenance, etc.

DRINKING WATER SYSTEM ▪ System installed under kitchen sink and water supplied to one faucet ▪ Drilling through stainless steel sink or wood countertops. DRILLING THROUGH STONE OR GRANITE COUNTERTOPS NOT INCLUDED. ▪ Drinking water systems will be tested and sanitized ▪ Install shut-off valve ▪ Customer tutorial on how to use system, required maintenance, etc.

Optional Services - Available at an Additional Chargeas needed based on customer’s plumbing setup, home construction, location or unique requirements

WATER SOFTENER ▪ Provide rough-in ▪ By-pass irrigation or kitchen sink cold line as required ▪ Extended drain lines beyond 20 feet ▪ Supply & install check valve(s) and expansion tank for new home construction

DECHLORINATOR ▪ By-pass lines where chlorine-free water is not required (such as outside faucets) ▪ When used with a water softener, by-pass lines to provide chlorine-free hard water (such as kitchen sink)

DRINKING WATER SYSTEM ▪ Installation of a drinking water system in your mechanical room ▪ Hookup to additional drinking water lines (such as fridge, lines to other sinks/faucets) ▪ Drilling through stone or granite countertops (will be referred to outside contractor)

OTHER ▪ Delivery to your home ▪ Trip charge for out of town installations ▪ Any additional work required will be quoted on site prior to execution

Professional Installationby Trail Appliances

Rough-In Guidelines for Contractors, Builders & HomeownersSOFTENERS • Provide a standard water softener plumbing loop in mechanical room at a location where softener will be placed • Provide check valve(s) and expansion tank as required by new home construction code • Bypass outside hose bibs/irrigation system • Bypass kitchen cold line (unless customer has purchased a reverse osmosis drinking water system) • Plumb in a stand pipe drain for softener • Electricity not required

DECHLORINATORS • If installed without a softener: provide a standard water softener plumbing loop in mechanical room • If installed with a softener: no additional rough-ins required • OPTIONAL installation with a softener, but without a reverse osmosis drinking water system: run independent kitchen cold line (and any other drinking water lines) to allow for hookup to dechlorinator only. This setup provides chlorine-free drinking water locations. • Electricity not required

DRINKING WATER SYSTEMS • One inch hole in countertop to be drilled by countertop supplier • All lines to be connected to the drinking water system must terminate where the drinking water system is to be installed • Standard installation is under the kitchen sink, however some people prefer equipment to be installed in their mechanical room. This needs to be confirmed with customer before rough-in proceeds • Any lines running to extra faucet or fridge locations should be 1/2” pex to ensure high flow from system

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