Date post: | 07-Aug-2015 |
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Lifestyle |
Upload: | anushka-kapoor |
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Introduction to Fitness Industry• The fitness center industry started coming into its own in the
1970s and 1980s , when exercise, led by running and aerobics, became popular
• Fitness market is a healthy combination of products and services.
• Today fitness is driven towards health and well-being.
• The industry is not organized.
• Whether it is yoga centre, health centre, gyms or slimming centres, they are all providing services and to facilitate these services relevant products and equipments are being used.
Fitness Centers
• A fitness center could be used by the average person seeking workouts or by professional athletes, especially in specific disciplines.
• Most fitness centers try to accommodate many different types of exercise or sport facilities under one roof.
• Fitness centers usually occupy large spaces. It all depends on the amenities and activities they offer.
• They definitely create an atmosphere of comfort, and one that leads to opportunities for socializing.
Gyms• Gym is the shortened term for gymnasium.
• Today’s gyms offer a variety of indoor activities, amenities, and events.
• Some gyms focus solely on weight training or lifting. Others are equipped with cardiovascular machines, and/ or offer classes.
• Monthly membership fees at these facilities depend on the services and amenities you sign up for, number of months, and enrollment.
Gyms Fitness Centers
Facilities •Cardio•Heavy Weight, •Aerobics, •Hair Parlor, •Steam, •Sauna
Cardio, Heavy Weight, Aerobics, Hair Parlor, Steam, Sauna, Massage Parlor, Yoga, Spa, Juice Bar, Zumba, Personal Trainer,
Fee structure (monthly) 7,00 - 1,000 Rs. 1,000- 2,500 Rs
Example Body firm, oriental, shapeup etc
Nuyu , Talwalkars .Etc
Gyms covered Gym name Location Fee structure (yearly)
Body Firm Vaishali Nagar 5,000
Shapeup C- Scheme 6,000
Colosseum Malviya Nagar 8,000
Body And Soul Vaishali Nagar 7,000
Dips & Dumbells Chitrakoot 6,000
Oriental Sanganer 12,000
Gold Gym Vaishali Nagar 20,000
Talwalkars C- Scheme 13,000
Nuyu Vaishali Nagar 22,000
Gyms
Fitness Centers
According to our survey we got to know following points which we can relate from Maslow's need hierarchy theory:
Fitness industry fall under 2nd stage i.e psychological needs which
covers :
To Socialize For Motivation Self Esteem Confidence Achievement
How often customers visit to their gym?
• According to our survey 60% of customers visit their respective gyms more than three times
Gym membership
According to our survey majority of customers prefer monthly membership followed by the quarterly and yearly.
Purpose to visit the gym
10%
10%
40%7%
30%
3%
Purpose
Enhance Sports Performance
Train body for body building
Loose Weight
Medical Resons
Maintain Physical Condition
Socializing
•Majority of customers visit gym for losing weight.
•According to our survey we found new purpose of people for joining the gym is to socialise and making contacts with people for their profession and to enhance their circle
Location of the gym
60%20%
10%
10%
Miles
Within 2 milesWithin 2 - 10 milesWithin 11-15 milesWithin 16- 20 miles
Majority of the customers goes to that gym which is located within 2miles of their resident.
That is:They prefer gym which is located nearby, to save their time
Value added services preferred by the customers
20%
10%
5%
20%5%
20%
10%
10%
Services
Juice BarNutritional SupplementsNutritional SeminarsAerobic ClassesMartial Arts ClassesYoga ClassesNutrition Tracking SoftwareFitness Tracking softwares
According to our survey :
1. Juice Bar, 2. Yoga 3. Aerobic classes
are most value addedservices preferred bythe customers.
Importance of factors:Very Important
Important Neutral Somewhat Important
Not Important
Equipments 70% 30% - - -
Personal Trainers
15% 40% 15% 20% 10%
Price 20% 50% 10% 15% 5%
Amenities (locker rooms, pro shops, etc.)
15% 15% 40% 30% -
Referral from friend
- 30% 40% 15% 15%
Atmosphere 70% 30% - - -
Reputation 30% 30% 30% 10% -
Services providedHighly satisfied
Moderately satisfied
Neither satisfied nor dissatisfied
Dissatisfied Very dissatisfied
Gym cleanliness
40% 30% 15% - 15%
Locker room cleanliness
10% 30% 60% - -
Staff availability
30% 70% - - -
Equipment condition
15% 70% - 15% -
Gym security 20% 20% 60% - -Weight machines
20% 50% 30% - -
Cardiovascular equipment
35% 35% 15% 15% -
METHODOLOGY
Data was collected through two sources:
Questionnaires (Primary Data) :(Raw data collected by researcher/interviewer)
Raw data collected by our team contained both a) Open ended questionsb) Closed ended questions
Internet (Secondary Data)
•
Literature review
• Consumer behavior study is based on consumer buying behavior, with the customer playing three distinct roles of user, payer and buyer.
• The motive was to study the consumer behaviour of the clients in respect to demographic.
• According to demography Chitrakoot is not high locality area where people can afford an annual gym worth rs. 25000.
Whereas in vaishali nagar there are gyms provided from
rs.5000-22000.
• According to the changing consumer behavior designed special female fitness programes.
• Contrary to popular belief, weight and resistance training is very important for women of all ages.
Conclusions According to our survey we found:
•Most of the customers go more than 3 times a week to their respective gyms. •The major footfall is in between 6pm to 9 pm.
•Majority of customers take monthly subscription for gym followed by quarterly and annually.
•Majority of customers go to gyms to lose their weight.
Conclusion cont.
•Equipments play a vital role fitness industry.
•Price is half as important as the equipments.
•Services such as locker rooms , pro shops plays little role in gyms.
•Atmosphere of gym should be taken care of, as it plays a important role.