Services designed for your
Power Plant
solar.schneider-electric.com
Schneider Electric Solar Business Services
© 2018 Schneider Electric. All rights reserved. All trademarks are owned by Schneider Electric Industries SAS or its affiliated companies. All information is preliminary and will need to be confirmed at the time of order.
Solar inverter supplier
in the O&M space
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Our vision, our missions
2.8+ GW Monitored by Schneider Electric
Global Presence over 110 countries
Field Services experts, 200 Solar services specialists
Local Operation Expertise
Our experts are providing continuous high level support to our teams and
customers in order to ensure that PV plants are optimally performing.
Since 2000, 10 GW of power is connected to the grid with Schneider Electric
utility-scale inverters.
Reliable Service Provider
Services contracted on more than 15 countries.
Our lexible contracts are designed to meet customer needs.
15+ years of experience in Solar
3.5+ GWin O&M
A true global solar partner
Maximize energy production efficiently
Bring smart solutions to your daily operations
Avoid downtime
Our missions
We are Solar Specialists and We
Keep Your Energy On
Who are we?
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Illustration of potential design of Vigo 51
Solar Business Services Hubs Worldwide
Bangkok
Madrid
Denver
Regional Hubs
Regional Hubs Headquarter
Dedicated Solar Field Service Engineers
Training centers
What is the Regional Hub accountable for?
• 24/7 Hotline with L1 / L2 Services Operation Specialists
• Scheduler & Dispatcher
• Dedicated Field Services Engineers
• Dedicated Control Room
• Single Point of Contact for Spare Parts
Schneider Electric Field Service Engineers
Control Room in Madrid
North America
Europe Middle
East & South Africa
Asia PaciicGrenoble
Vancouver
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SmartGen Power System (SPS) Central inverters
NA version
IEC version
Power Plant Services
Utility Scale Inverters
ELITE ULTRA
Sta
nd
ard
Customer support
Technical support
Scheduling and dispatching
Periodic inspections and cleaning
Minor preventive maintenance
Major preventive maintenance
Corrective maintenance
Spare parts availability
Schneider university - customer training
Reporting
Inverter technical availability guarantee
Ad
vanced Engineering and advanced reports
Site supervision and control
VIP Access
You can choose a long-term contract to secure and sustain your assets throughout their lifecycle or an on-demand service
to match speciic needs.
Included irm services Optional services
SmartGen series
XC series
GT series
We can support your commissioning, supply spare parts, perform preventive maintenance and corrective maintenance, audit
your site, train your ield technicians or provide on-site / remote technical support whenever needed.
Poles allow you to maintain
1 meter distance to hazzard
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Safety is our priority
We ensure our experts have a full knowledge of safety rules
Sophisticated LOTO (Lockout-Tagout)
• No Live work allowed
Multiple LOTO points to isolate speciic areas, creating a way
to work on the inverter without full PPE
Ability to access certain areas of the inverter without shutting
down operation of the complete skid
• Opening critical cabinet doors will trigger the inverter to stop
power production
Access control
• Password protection controls the access rights of users and
ield service engineers
• All information is pushed to the Cloud for remote diagnosis
and degradation monitoring (if system is connected to the Cloud).
A safety form to ensure safe situations on site
• Receive work order
• Study the mission
• Get ready
** Identify the work to be done
** Prepare the work plan
** Prepare the safety equipment
• Arrive to site
• Prepare to execute work
task
• Perform site safety
inspection
• Download form “Solar
Service Schneider Electric”
• Fill the form
• Create the pdf report
• Send report to yourself via
• Share with dispatcher
• Save the report in your
device
• Attach report to work order
Office Site iAuditor DSI
Compliance with standards
For SmartGen inverters
1. Standard IEC 62271-202: High-voltage switchgear and control
gear - Part 202: High-voltage/ low-voltage prefabricated substation.
2. Standard IEC 62271-200: High-voltage switchgear and control
gear - Part 200: AC metal-enclosed switchgear and control gear for
rated voltages above 1 kV and up to and including 52 kV.
3. UL 1741 V/f abnormality and HiPot test.
4. CSA C22.2 107.1 HiPot test.
For PV Box (+ 1&2 from SmartGen)
5. Sandard IEC 61439: Low-voltage switchgear
and control gear assemblies.
6. Standard IEC 60076: Power transformers -
Part 1: General.
7. Standard EN779:2012 -> Particulate air filters for
general ventilation - Determination of the filtration
performance.
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Situational awareness at PV plant and inverter
level with the following bricks
Advanced security to protect your
assets
Situation awareness of your power
plant operations
Fully adjustable and scalable platforms
to meet your specific power plants
design and size
Connected 24/7 to bring intelligence in
the control room
Our web-based monitoring applications include a complete suite of tools for professional users enabling:
We collaborate with trusted partners such as
All in the Cloud
Digital Services
PV Plant Control & Monitoring
PV Plant Power Management & Grid Integration Compliance
Connected Inverters
Our hypervision platform
brings intelligence in
your day-to-day operations
Optimize the eficiency of the PV plant
and interact with the grid utility thanks to
our Power Plant Controller solution
Human Machine Interface to
operate the cloud-connected
SmartGen Power System.
PV Plant Monitoring Platform
Inverter HMI
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We train your ield technicians for operational excellence with
standard operational level courses and advanced preventive
and corrective maintenance courses.
Our competency centers deliver proof certiicate at completion.
Beneit from tailor-made courses in one of our training centers
North America (NAM)
Europe Middle East & South Africa (EMEA)
Asia Paciic (APAC) (opening soon)
Additional Services
Our worldwide footprint is designed to optimize logistics low and supply chain eficiency
Spare Parts Availability
Documented spare parts and irmware evolution through service bulletins
Robust Supply Chain
Quality assurance process applied on all spare parts
Management of component obsolescence and backwards compatibility
Re-engineering of printed circuit boards and power electronics sub-assemblies
Customer inventory management capabilities
Monitoring of supply chain performance
Country and regional spare parts logistics centers
Professional packaging
Controlled storage conditions and shelf life management
Our experts around the globe transform data into
information to improve energy and operational
eficiency.
Thanks to our smart algorithms, the advantages
of collecting, analyzing and structuring data are
numerous, from reducing downtime to preventing
equipment failure and extending equipment life time.
Cloud-based analytics and
service support
Condition-based maintenance
capabilities thanks to actual
operating data
Advanced remote troubleshooting
FRU Deinition
Useful Life Analysis
Random Failure Analysis
Degradation Monitoring
Hardware and Software requirements
Diagnostics and First-time Fix
Reliability Testing
Service Procedure
Spare Parts Strategy
Service Logging Requirements
For each FRU these aspects are analyzed
Field Replacement Unit (FRU) approach
We propose standard operational level courses for advanced
preventive and corrective maintenance trainings, with hands-
on sessions.
We have spare part concept fully designed for services
Advanced Analytics
Spare Parts
Schneider Electric University
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Why partner with Schneider Electric Solar Business?
Our solutions are designed for fast, easy and eficient servicing
We have adapted our footprint to better attend your needs
Minimize your total cost of ownership with our service offers
Advanced analytics capabilities to reduce component failures
Optimal irst time ix rate
24 hours max after detection to ix an issue
>25% Downtime reduction extraordinary eficiency
Email contact: [email protected]
Schneider Electric Solar Business
North America
Denver - USA
8100 S Akron St #300
Englewood
Co 80112
Schneider Electric Solar Business
Asia Paciic
Bangkok 10310 - THAILAND
Rungrojthanakul Bldg, 11th Floor
46 Ratchadapisek Road
Huaykwang District
Schneider Electric Solar Business
Europe Middle East and South Africa
Madrid - SPAIN
Calle Valgrande, 6
Alcobendas
Hubs Contact
Schneider Electric Industries SAS
www.solar.schneider-electric.com
©2018 Schneider Electric. All Rights Reserved.All trademarks are owned by Schneider Electric Industries SAS or its affiliated companies.
Head Ofice
35 rue Joseph Monier
92500 Rueil Malmaison Cedex
France
Phone: + 33 (0) 1 4129 70 00
