The Minnesota State Colleges and Universities system is an Equal Opportunity employer and educator.
Serving Adults in Transition –
Creating Opportunities for
Success
Minnesota State Colleges and
Universities:
Presentation to CTCE Group: February 16, 2010
The Minnesota State Colleges and Universities system is an Equal Opportunity employer and educator.
Workforce Development:
Best Practices Initiative - Office of the
Chancellor, Shari Olson, System Director
Slide 3
Unemploy
ed
Faces of the Unemployed
Family
Friend
Neighbor
Slide 4
Sharing our Story
Documenting Best Practices: A
qualitative approach to sharing best
practices
Slide 5
Sharing our Story
Q#1) Share 1-3 best practices in your
services to dislocated workers
Slide 6
Sharing our Story
Q#2) What’s working, what’s not
working
• agency-to-agency
• department-to-department
• college-to-the-system
Slide 7
Sharing our Story
Q#3) What are some of your questions
for DEED?
Slide 8
Lessons Learned
• You are brilliant!
• The “whole is greater” than the sum of its
parts.
• We can be part of the change – In
service to the working adult.
• Learning is forever.
• Learning is for all of us.
• There is tremendous opportunity to
collaborate at this time of declining
resources – are we?
Slide 9
Central Lakes College
• Location
– Brainerd
– Staples
• Enrollment
– +4,800
– 55% FT
• Diversity
– 4.4% students
of color
http://www.clcmn.edu/
Slide 10
Best Practice:
Central Lakes College
Partnered with Rural MN
Concentrated Employment
Program (CEP)
• In service to dislocated workers:
• CLC created short-term, hour-based, entry-level
training in:
1) Renewable-Sustainable energy
2) Retro-green Construction
3) Administrative Office Management
Slide 11
Century College
• Location
– White Bear Lake
• Enrollment
– +12,300
– 46.4% FT
• Diversity
– 26% students
of color
http://www.century.edu/
Slide 12
“WORKFORCE RESPONSE TEAM”
CENTURY COLLEGE
CAMPUS MODEL FOR SERVING DISPLACED WORKERS
Continuing Education
Academic Affairs
Student Services
Slide 13
“What’s Working, What’s Not
Working?” – We Need to Communicate
Outside of Our Traditional Boundaries
Share information across silos, across the
system
ACADEMICS
CAOs
BUSINESS OUTREACH
COAs
STUDENT SERVICES
CSSOs
Slide 14
Share Information Across the
College and Across the System
CAO/CSSO/DEANS CONFERENCES
LISTSERVS BEST PRACTICES
Slide 15
Best Practices at Century College
• Public Computer Access for
Community Members
• Launched October 2009
Slide 16
Best Practices: Century College
• Adopt-a-Workforce
• Innovations Council
• For More Information Contact:
Mary McKee and Jane Nicholson
Slide 17
Inver Hills Community College
• Location
– Inver Grove Heights
• Enrollment
– +8,353
– 39.3% FT
• Diversity
– 17.3% students
of color
http://www.inverhills.edu/
Slide 18
Best Practices:
Inver Hills Community College
Adult Success through Accelerated
Programs (ASAP)
Offers adult students accelerated options for
meeting goals by offering the following:
• Personalized educational planning
• Accelerated 8-week courses meeting once per
week
• CREDIT FOR PRIOR LEARNING
Commitment: 1-2 years depending on prior
experience
Cost: Varies by program and dependent on prior
experience
Slide 19
Best Practices:
Inver Hills Community College
• FREE Career Planning Workshop
Designed for adults – starting college,
returning to college, considering a new
career direction, or experiencing job
transition.
• Marketing initiatives and planning in
Customized Training division
• Technology programming for high school
students “After School Computer
Technology Academy”
Slide 20
Minneapolis Community &
Technical College
• Location
– Minneapolis
• Enrollment
– +12,761
– 41% FT
• Diversity
– 44.9% students
of color
http://www.minneapolis.edu/
Slide 21
Best Practices:Minneapolis Community & Technical College
Excellence in Manufacturing Program
• 6-week intensive program
• Sponsored by COLOPLAST
• Curriculum:
• Welding, CAD, CAM, Quality, Print
Reading, Lean Principles
• Final Project is a "Kaizen Event"
• See handout for more information
Slide 22
North Hennepin Community College
• Location:
– Brooklyn Park
• Enrollment:
– 9,900+
– 38% FT
• Diversity:
– 30% students of color
• http://www.nhcc.edu/
MB, BS, NH, BB, LGMB, BS, NH, BB, LG
Slide 23
Best Practice: North Hennepin Community College
• Collaboration between NHCC and Osseo
ABE (2006)
– NHCC: math paraprofessional, work-study,
space and technology
– Osseo ABE: teacher/coordinator,
administrative assistance
• Program to strengthen academic and
computer skills and help prepare learners
for college-level work - Online – FREE
• See FastTRAC Handout for more
information
Slide 24
• Receive one-on-one instructor feedback
• Learn valuable study strategies
• Explore careers and create an education
and career plan
• Strengthen reading, writing, math and
research skills
• Sample college courses, such as biology,
economics and psychology
65% of College Prep students move onto college credit courses
Best Practice: North Hennepin Community College
Slide 25
Best Practice: North Hennepin Community College
“I just re-tested on the math
portion of the placement test and I
have doubled my score!”
“Not only does the College Prep Center help
students to prepare themselves by learning or
re-learning in my case…it also saves us money
on not paying for the pre-college classes.”
January – June 2009 – served over 75 students
Goal FY 10: Serve over 200 students in College Prep
Slide 26
Pine Technical College
• Location
– Pine City
• Enrollment
– +1,148
– 36.5% FT
• Diversity
– 6.4% students
of color
http://www.pinetech.edu/
Slide 27
Best Practices:
Pine Technical College
ONLINE MONTHLY NEWSLETTER
IT PERSONAL PACE PROGRAM
• What is it?: IT training via WebX
• One-on-One
• 80 courses are available
• Current partners are Central Lakes
College & Century College
Slide 28
Best Practices:
Pine Technical College
Department of Labor Grant – Feb. 09
• Community-Based Job Training Grant
• Advanced Manufacturing grant
• $1.997 million
• 3-year project
• Serving:
– Dislocated Workers
– Incumbent Workers
– Elementary and Secondary Students
Slide 29
Riverland Community College
• Location
– Albert Lea
– Austin
– Owatonna
• Enrollment
– +4,932
– 39.6% FT
• Diversity
– 10.8% students
of color
http://www.riverland.edu/
Slide 30
Best Practices:
Riverland Community College
SKILLS FOR MANUFACTURING
• NEW 26 credit certificate program:
• Contract with Workforce Development Inc.
• Classes are held at all three locations
(Owatonna, Albert Lea, and Austin)
• Delivered in a block model with 1-2
courses offered at one time
Slide 31
Best Practices:
Riverland Community College
Customized Training Department invites
DEED Business Service Specialists to
attend bi-monthly meetings:
• Increases awareness of college programs
• BSS share intelligence about what is
needed w/in business community
• Creates a relationship of trust
Slide 32
Best Practices:
Riverland Community College
College in the Jail
• Offer one course per semester
• Enrollment is a mix of offenders and
traditional students
• College studied model at Temple
University (inside/out)
• Currently looking for scholarship sponsors
to continue the program
• Also offering credit-based programming in
Faribault and Waseca
Slide 33
South Central College
• Location
– North Mankato
– Faribault
• Enrollment
– +5,396
– 48.4% FT
• Diversity
– 6.7% students
of color
http://www.southcentral.edu/
Slide 34
Best Practices:
South Central College
KEY - CONTACT for SERVING Dislocated
Workers (DLW)
• Designated ONE person in Student
Services to be the “go-to-person” when
dislocated workers come into the college
with questions.
Slide 35
Best Practices:
South Central College
MARKETING EXAMPLE:
• High Demand Occupations
Marketing Brochure promotes
college programs in Workforce
Center language
Slide 36
Mesabi Range Community &
Technical College
• Location
• Virginia
• Enrollment
– +2,076
– 59.4% FT
• Diversity
– 7.9% students
of color
http://www.mesabirange.edu
Slide 37
Best Practices:
Mesabi Range Community &
Technical College
Legislative
Funding
$225,000/yr.
Workforce
Counselors
In NE MN
Region are all
Trained on
efolio
2002-2010
Evolution of
Efolio
Minnesota™
Slide 38
Best Practices:
Mesabi Range Community &
Technical College
Contacts to learn more about this project:
Lisa Kvas, eFolio Program Manager
Roxanne Richards, Director of CECT
Emily , eFolio Trainer
Slide 39
Fond du Lac Tribal and
Community College
• Location
• Cloquet
Enrollment
– +2,777
– 35% FT
• Diversity
– 21.4% students
of color
http://www.fdltcc.edu
Slide 40
Best Practices:
Fond du Lac Tribal and Community
College
• Candi meets with WFC counselor 1 x per
week
• Home Health Aide/NA – serving special
populations
• Leadership Certificate for DLW
– StrengthFinder + 4 hour workshop on strengths
– 7 courses from DDI curriculum
– 40 hours, 2-weeks, 8-noon, open enrollment
– Request made to offer it a second time (Fall 09)
Slide 41
Best Practices:
Fond du Lac Tribal and Community
College
• International Coaching Association –
Candi has completed online certification!
• Continuing Education Partnership with
Lake Superior College (LSC) –
– Develop revenue-sharing model
– Develop CE program jointly
– One marketing piece
Slide 42
Lake Superior College
• Location
• Duluth
• Enrollment
– +8,344
– 46.3% FT
• Diversity
– 7.4% students
of color
http://www.lsc.edu
Slide 43
Best Practices:
Lake Superior College
Center for Lifelong Learning –
• Created in 2008-09 by Vice President,
Steve Wagner
• Designed to serve the “working learner”
or dislocated worker
• Re-Careering Services Director – use the
Kuder Journey
• Credit for Prior Learning, CLEP, Credit-by-
Exam
• See Flexible Learning Options brochure
Slide 44
Hennepin Technical College
• Location
– Brooklyn Park
– Eden Prairie
• Enrollment
– +8,385
– 38% FT
• Diversity
– 27.4% students
of color
http://www.hennepintech.edu/
Slide 45
Best Practices:
Hennepin Technical College
WorkFast Programs – short-term
intense training programs that lead to
employment
• Quality, stackable training that
results in competitive skills leading to
new and enhanced opportunities for
graduates.
Slide 46
Best Practices:
Hennepin Technical College
Sampling of WorkFast Programs:
1) Bio-manufacturing & Medical Device
Manufacturing
2) Forklift Training
3) Cisco Certified Network Administrators
(CCNA)
4) JAVA Certification Training
5) Energy Efficiency Technician
6) Automated Machinery Tech / Automation
Robotics
Slide 47
Anoka Technical College
• Location
– Anoka
• Enrollment
– +3,000
– 44% FT
• Diversity
– 18% students
of color
http://www.anokatech.edu/
Slide 48
Best Practice:
Anoka Technical College
NEXT STEPS PROGRAM:
– Partnership project with Anoka County
Workforce Center
– Seamless educational opportunities for working
adults seeking career and retraining options.
– Gives people an opportunity to start taking
technical college classes at various times of the
semester.
– Medical Assistant, Information Technology,
Electronic Engineering Technology and
Construction Electrician programs
Slide 49
Center for American Progress
• Working Learners Report, June 09
• Louis Soares, Author
• Link to bio.
http://www.americanprogress.org/aboutus/
staff/SoaresLouis.html
Slide 50
Author of Working
Learners:
Educating our
entire workforce
for success in the
21st century
Louis Soares,
Director,
Postsecondary
Education Program,
Center for American
Progress
Slide 51
Center for American Progress
• Community Colleges and
Competitiveness: Generating
Economic Opportunity Through
Innovation in Postsecondary Education
• January 27, 2010 Keynote: Dr. Jill Biden
• LIVE VIDEO:
http://www.americanprogress.org/ev
ents/2010/01/commcoll.html
Slide 52
Articles by Louis Soares
Putting the Customer First in College, Nov. 2, 2009
Working Learners Need Innovative Education
Models, October 13, 2009
Working Learners, June 22, 2009
Work and Education Can Go Hand in Hand, 4/13/09
Innovation Is in the Details, March 31, 2009
A Postsecondary Degree or Credential in Every Pot, February 26, 2009
Making Students More College-Ready and Colleges
More Student-Ready, October 8, 2008
College-Ready Students, Student-Ready Colleges, August 12, 2008
There’s More to College than Just Getting In, 4/23/08
Hollywood Ending: Union Wins an Employee Victory, February 13, 2008
Stimulus that Works: Senate Correct to Focus on
Unemployment Insurance, February 6, 2008
Slide 53
Center for American Progress
• 3 new papers :
• 1) Re-imagining Community Colleges in
the 21st Century
• 2) Models Of Postsecondary Success For
Low-Income Adults And Youth:
Community College And Workforce
System Partnerships
• 3) Community College and Apprenticeship
as Collaborative Routes to Rewarding
Careers
• http://www.americanprogress.org/ev
Slide 54
Working Learners in Minnesota
* Center for Adult and Experiential Learning (CAEL) and National
Center for Higher Education Management Systems (2000)
Slide 55
Moving Forward
As we serve the working adults without 2-
year college degrees, diplomas, or
certificates be:
• An observer
• A listener
• An active participant
BE A COLLABORATOR…
BE A CHANGE AGENT
Slide 56
For More Information
Please contact:
Shari L. Olson, Ph.D.
System Director
American Recovery and Reinvestment Act
651-201-1670
“Education is the most powerful weapon you can
use to change the world.” Nelson Mandela