Unit 1- Effective Communication in Health and Social Care
Unit 1- Effective Communication in Health and Social CareLaura [email protected]
Download a QR reader You will need this later in the session.
Communication
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Class Rules
Mobiles off
Have fun
Be on time
Respect each other
Be involved
Work Hard
Take turns
No eating in class
Bring pens/pencils
Todays ObjectivesExplore requirements for unit 1Define communicationExamine different forms of communication
Unit 1- OverviewUnderstand effective communication and interpersonal interaction in health and social care
Understand factors that influence communication and interpersonal interaction in health and social care environments
Understand ways to overcome barriers in a health and social care environment
Be able to communicate and interact effectively in a health and social care environment.
What is communication?
Scan the QR code Write your definition and any examples.
https://padlet.com/lparry1620/ddeyve4tz10q
1) The imparting or exchanging of information by speaking, writing, or using some other medium(Oxford Dictionary, 2014)
2) The act or process of transmitting information (as about ideas, attitudes, emotions, or objective behaviour)
3) Exchange of information between individuals through a common system of signs, symbols, or behaviour. (Medical Dictionary, 2014)
Definition
How do we communicate?Write down a list of things you have done this morning from when you woke up until you arrived in college. What communication occurred?
Keep your list as we will be revisiting it later in this session
CommunicationService users are relying on your communication. Think of all of the different service users you may come into contact with in future job roles
We need to make sure this is correct! Why ?
TaskChoose a partner
Sit back to back
1 person will have a drawing
Their partner has to try and draw this picture by following verbal instructions
Effective CommunicationSummarise the effectiveness of your communication
Did you communicate effectively?What did this look like?How could you have improved your communication
Is it always possible?
What is a form of communication ?
Different forms of Communication
Forms of communication
WrittenMusic & DramaText MessagingArts & CraftsTechnologyOralTouchSymbolsSigning
Communication Forms
What different forms of communication have you used?Categorise each of your examples by the type of communication that was used.
Frequency of communication formsWork out your percentage use for each different form of communication.
%Work out :
What is the total number of times you have communicated?
How many for each category?
Divide the category by the total number X 100
Which form is the best ?
Complete the table for the positives and negatives for each form of communication
There are different advantages and disadvantages of these forms.
Independent LearningOver the next week you must record 1 example of goodcommunication and 1 example of bad communication
For each you need to think about:
How you felt ?What made it good or bad ?What would you change if it happened again ?Bring to your next lesson
Time to summariseWhat is communication?What is a form of communication? Name three examples.Why is communication important in Health and Care ?
Todays ObjectivesExplore requirements for unit 1Define communicationExamine different forms of communication