Date post: | 11-Jan-2015 |
Category: |
Documents |
Upload: | tom-moffitt |
View: | 546 times |
Download: | 5 times |
What did you get from Tuesday’s class discussion?
Automation increase underemployment/unemployment?
• Concerned that automation will increase unemployment…
What about realignment of work force?
Chapter 10
MotivatingEmployees
How do managers become top performers?
Surround themselves with top performers.
Rewards -
• Extrinsic (things)– Pay– Recognition– Benefits
• Intrinsic (internal)– Personal satisfaction
w/ work performed– Belief that work makes
a difference
Who was Frederick Taylor?
Father of scientific management.
• Time
• Methods
• Rules
Hawthorne effect – what is it?
Workers productivity increases when they are being studied because they feel special.
Effective for long term, permanent improvement?
Abraham Maslow’sHierarchy of Needs
• Physiological• Safety• Social needs• Self-esteem• Self-actualizing
Self-Actualizing
Self-esteem
Social needs
Safety
Physiological
Frederick HertzbergFactors of Motivation
• Hygiene Factors
(maintenance)– Company policy– Supervision– Working conditions– Interpersonal relations– Salary– Status– Job security
• Motivating factors– Work itself– Achievement– Recognition.– Responsibility– Personal/professional
growth
Maslow & Hertzberg
• What does the comparison imply?
• Are the needs consistently/permanently provided?
• What types of work are typical for the different levels?
Thinking about the modern work force, what appeals to workers
today?
What conclusions might you draw about motivating employees?
Motivational Theory – What is it?
Managers’ attitude/belief about workers
Douglas McGregor
• Characteristics of Theory X
• Characteristics of Theory Y
Theory X Theory Y
• Closely supervised• Dislikes work• Must be forced to
work• Primarily motivated by
fear & $$$$
• Likes to work• High performance if
committed• Seeks responsibility• Motivated by many
rewards, especially intrinsic
William OuchiTheory Z
What is it?
Characteristics?
• Modified American theory based on Japanese model.
• Long-term employment
• Collective decision-making
• Individual responsibility
• Holistic concern for employee (including family).
Motivational Theory – What is it?
• MBO (management by objectives) – bottom up.
• Expectancy theory – effort to accomplish depends on expectation of outcomes.
• Reinforcement theory – carrot & stick.
• Equity theory – performance depends on perception of fair treatment.
Putting theory into practice –
How?
• Job enrichment• Job enlargement• Job rotation• Open communications• Self-managed teams• Higher pay/better benefits• Promotion• More perks
Considering all the theories discussed, what conclusions can you draw that can be applied to employees & accomplishing work?
Do you believe people can be motivated?
Do you believe manager/leaders provide an environment (context) that enable people to be self-motivated?
Current Events
• Choose an article related to current topic.
• Relate article to current topic, i.e., why is the article relevant to our chapter topic being discussed?
What is your assignment for next week?