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Session #: 1012 - Spencer Thomas Group · Who is Verifone? An industry leader since 1981 providing...

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Copyright ©2015-2016 ADP, LLC. ALL RIGHTS RESERVED. Mission Possible: Achieving GlobalView and Streamline Go-Live Success March 15. 2016 1:30 – 2:30 Mary Schabdach, Joseph Ramos Session #: 1012
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Page 1: Session #: 1012 - Spencer Thomas Group · Who is Verifone? An industry leader since 1981 providing electronic payment solutions to a wide range of global clients, with the support

Copyright ©2015-2016 ADP, LLC. ALL RIGHTS RESERVED.

Mission Possible: Achieving GlobalView and Streamline Go-Live SuccessMarch 15. 2016 1:30 – 2:30Mary Schabdach, Joseph Ramos

Session #: 1012

Page 2: Session #: 1012 - Spencer Thomas Group · Who is Verifone? An industry leader since 1981 providing electronic payment solutions to a wide range of global clients, with the support

Copyright ©2015-2016 ADP, LLC. ALL RIGHTS RESERVED.

Your Speakers

• Mary Schabdach

• Joseph Ramos

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Page 3: Session #: 1012 - Spencer Thomas Group · Who is Verifone? An industry leader since 1981 providing electronic payment solutions to a wide range of global clients, with the support

Copyright ©2015-2016 ADP, LLC. ALL RIGHTS RESERVED.

The Mission

• Implement GlobalView in the USA• Implement Streamline in 40 countries• Integrate them both to Workday• Do it in < 2 years• Remain calm

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Page 4: Session #: 1012 - Spencer Thomas Group · Who is Verifone? An industry leader since 1981 providing electronic payment solutions to a wide range of global clients, with the support

Copyright ©2015-2016 ADP, LLC. ALL RIGHTS RESERVED.

What We Will Cover

• Verifone company overview

• Current and desired situation

• Resource planning

• Timeline planning

• Integration planning

• Lessons along the way

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Page 5: Session #: 1012 - Spencer Thomas Group · Who is Verifone? An industry leader since 1981 providing electronic payment solutions to a wide range of global clients, with the support

Copyright ©2015-2016 ADP, LLC. ALL RIGHTS RESERVED.

Who is Verifone?An industry leader since 1981 providing electronic payment solutions to a wide range of global clients, with the support of 5,000+ employees in 42 countries

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Page 6: Session #: 1012 - Spencer Thomas Group · Who is Verifone? An industry leader since 1981 providing electronic payment solutions to a wide range of global clients, with the support

Copyright ©2015-2016 ADP, LLC. ALL RIGHTS RESERVED.

Our Situation• Global Workday HCM deployed• 21 different payroll providers globally• Multiple payroll models (in-house and varying

degrees of managed services)• Multiple benefit providers• Multiple time and attendance systems• SSC’s live, but not fully stabilized

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Page 7: Session #: 1012 - Spencer Thomas Group · Who is Verifone? An industry leader since 1981 providing electronic payment solutions to a wide range of global clients, with the support

Copyright ©2015-2016 ADP, LLC. ALL RIGHTS RESERVED.

The Desired Situation:• One system to support global footprint and regulatory

compliance requirements• Target cost neutral over a three year time horizon, and

long term cost reduction• Global reporting• Data standardization• Deploy best practices across payroll organization• Visibility to all data • Cross functional partnership between HR, Regions &

Corporate

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Page 8: Session #: 1012 - Spencer Thomas Group · Who is Verifone? An industry leader since 1981 providing electronic payment solutions to a wide range of global clients, with the support

Copyright ©2015-2016 ADP, LLC. ALL RIGHTS RESERVED.

Sound Familiar?

Page 9: Session #: 1012 - Spencer Thomas Group · Who is Verifone? An industry leader since 1981 providing electronic payment solutions to a wide range of global clients, with the support

Copyright ©2015-2016 ADP, LLC. ALL RIGHTS RESERVED.

So, what next?

• Timeline planning

• Managing current vendors

• Resource planning

• Integration planning

• Lessons learned along the way

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Page 10: Session #: 1012 - Spencer Thomas Group · Who is Verifone? An industry leader since 1981 providing electronic payment solutions to a wide range of global clients, with the support

Copyright ©2015-2016 ADP, LLC. ALL RIGHTS RESERVED.

Timeline Planning

• Evaluate competing projects• Where are your big problems today?• Big bang versus phased approaches• Evaluate internal readiness and “buy-in” of key

stakeholders• Be realistic

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Page 11: Session #: 1012 - Spencer Thomas Group · Who is Verifone? An industry leader since 1981 providing electronic payment solutions to a wide range of global clients, with the support

Copyright ©2015-2016 ADP, LLC. ALL RIGHTS RESERVED.

Current Vendor Review• Collect all your current contracts

– Expect some to be old or missing

– Expect some to not be in English

• Review termination clauses

• Review current services being provided

• Evaluate “Beyond Payroll” services that may be being provided

• Communicate early to secure cooperation

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Page 12: Session #: 1012 - Spencer Thomas Group · Who is Verifone? An industry leader since 1981 providing electronic payment solutions to a wide range of global clients, with the support

Copyright ©2015-2016 ADP, LLC. ALL RIGHTS RESERVED.

Resource Planning• Identify project manager(s)• Identify oversight committee• Identify owners for HR, Payroll, Finance, IT, etc.• Evaluate current workload for available time• Consider local holidays, vacations, cultural events• Evaluate identified resources against desired timelines

for capacity issues• Consider third party help for any gaps and project

assistance

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Page 13: Session #: 1012 - Spencer Thomas Group · Who is Verifone? An industry leader since 1981 providing electronic payment solutions to a wide range of global clients, with the support

Copyright ©2015-2016 ADP, LLC. ALL RIGHTS RESERVED.

Integration Planning• Identify current HR system state

– Quality and completeness of data

– Adherence to policy and processes

– Local language considerations

• Are processes local, global, custom, standard?

• Consider phased approach: payroll then HR integration

• Accept that integration isn’t “off the shelf”

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Page 14: Session #: 1012 - Spencer Thomas Group · Who is Verifone? An industry leader since 1981 providing electronic payment solutions to a wide range of global clients, with the support

Copyright ©2015-2016 ADP, LLC. ALL RIGHTS RESERVED.

Lessons Learned

• Things often take longer then you think• Data is usually not as clean as you hope• Timelines will change• Changing systems make people nervous• Over communicate to all stakeholders• Build partnerships, not competitions• Investing in help pays off in the long run

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Page 15: Session #: 1012 - Spencer Thomas Group · Who is Verifone? An industry leader since 1981 providing electronic payment solutions to a wide range of global clients, with the support

Copyright ©2015-2016 ADP, LLC. ALL RIGHTS RESERVED.

DON'T FORGET TO COMPLETE THESESSION EVALUATION either bycompleting the printed form or using the session evaluation link in the ADP MOTM Conference App.

Thank You!

Come see us at booth # 12!


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