Aon Employee Benefits 1 Risk. Reinsurance. Human Resources.

§  Tobin Murphy-Coles §  Commercial Director and Head of Software Innovation at Aon

Employee Benefits

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Multi-generational Workforces How to make sure your messages are heard

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Summary of Generations

Source: Barclays: Talking about my generation - Sept 2013

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Channels of Choice: Web and Mobile

1 “Mobile Consumers 2015:The UK cut Game of phones” Deloitte 2 “Smartphone Adoption and Usage.” Pew Research Center. July 11, 2011.

Mobile gives customers the convenience to access and manage their benefits using a channel that fits their lifestyle and fills Internet access gaps

It’s what customers want What do UK adults own or have ready access to? 76% – Smartphones 79% – Laptops 60% – Tablets1

87% of smartphone users access the internet or email on their mobile device2

Web supports the largest customer base and provides the most robust functionality to access and manage their benefits

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We are Living in Exponential Times

Years it took to reach a market audience of 50 million

38 13 4

3 2

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We are Living in Exponential Times

How many monthly active users on

Whatsapp 1 billion

Snapchat 100 million

Facebook 1.59 billion

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Engaging the Brave New World Make yourself heard

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Gamification

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Aon Employee Benefits 26 European Pensions Council, Financial wellness | Aon Employee Benefits | February 2016 Proprietary & Confidential

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Health and Wealth The new game in

town

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Future State EX

PER

IEN

CE

INSI

GH

T

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Including Health and Wellbeing

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Combined Goals

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Aon Employee Benefits 30 European Pensions Council, Financial wellness | Aon Employee Benefits | February 2016 Proprietary & Confidential

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In Summary

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Stronger Employee Wellbeing Correlates with Higher Engagement

Source: Aon Hewitt Engagement Study

Wellbeing emotional, social, financial, physical

Engagement performance Health and engagement

Employees with strong wellbeing

are nearly

6× as likely

to be engaged

6 of 10 employees

report they are in good health in companies with

high engagement (65%+)

Nearly

4 of 10 employees

for companies with low engagement (<45%)

vs.

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About Aon

Aon plc (NYSE:AON) is a leading global provider of risk management, insurance brokerage and reinsurance brokerage, and human resources solutions and outsourcing services. Through its more than 72,000 colleagues worldwide, Aon unites to empower results for clients in over 120 countries via innovative risk and people solutions. For further information on our capabilities and to learn how we empower results for clients, please visit: http://aon.mediaroom.com/

© 2016 Aon UK Limited

No part of this publication may be reproduced, stored in a retrieval system or transmitted in any way or by any means, including photocopying or recording, without written permission of the copyright holder, application for which should be addressed to the copyright holder.

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