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Session03-BCCS

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    Level Setting DefinitionsLevel Setting Definitions

    Standards (Source: International Standards Organization - ISO)Documented agreements containing technical specifications or other precise criteriato be used consistently as rules, guidelines or definitions of characteristics, to ensurethat materials, products, processes and services are fit for their purpose.

    Regul ations (Source: Georgetown Law School)A type of "delegated legislation" promulgated by a state, federal or local administrativeagency given authority to do so by the appropriate legislature. Regulations generallyare very specific in nature, they are also referred to as "rules" or simply "administrativelaw."

    B est Practic es (Source: Business Dictionary. COM)M ethods and techniques that have consistently shown results superior than thoseachieved with other means, and which are used as benchmarks to strive for.

    T here is, however, no practice that is best for everyone or in every situation, and no best practice remains best for very long as people keep on finding better waysof doing things.

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    Regul ationsRegul ations , Best Practices & Standards, Best Practices & Standards

    Regulatory (US)FFIEC - F ederal F inancial Institutions Examination Council O CC - Office of the Controller of the Currency

    FINR A - T he F inancial Industry Regulatory Authority

    SEC - Securities and Exchange CommissionH IPAA - H ealth Insurance Portability and Accountability Act SOX - Sarbanes-Oxley+ Others

    Regulatory (International)FSA - F inancial Services Authority (UK)MA S - Monetary Authority of SingaporeBasel II G10 Countries (Basel, Switzerland June 2004 )

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    Regulations,Regulations, B est Practic esB est Practic es & Standards& Standards

    Best PracticesA SIS International - Preparedness & Continuity Management Best

    Practice Standard DRII/BCI - Professional Practices for Business Continuity Planners

    BCI - T he BCI Good Practice Guidelines 2007 (United Kingdom)DRJ/DRII - Generally Accepted Practices (GAP)Basel Committee on Banking Supervision - H igh Level Principles for

    Business Continuity ( 2006 )

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    Regulations, Best Practices &Regulations, Best Practices & StandardsStandards

    Standards NFP A1600 - Standard on Disaster / Emergency Management and BusinessContinuity Programs (A NSI/US)BS 25999 - Business Continuity Management (BSI/UK)

    -1 Code of Practice-2 Specification

    ISO

    /PA

    S 22399 - Incident Preparedness & Continuity Management (ISO /International)T itle I X PL 110 -53 - V oluntary Certification against yet to be Announced Standards (US)ISO 247 6 2 Guide for Information and Communications T echnology for Disaster

    Recovery (ISO /International)H B 292:2 006 - A Practitioners Guide to Business Continuity Management (A ustralia)CS A Z1600 - Standard on Emergency Management and Business Continuity

    Programs (Canada)T R 1 9:2 00 4 - BCM F ramework & T echnical Reference (Singapore)SI 24 001 :200 7 - Security & Continuity Management Systems (Israel)

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    Recent EventsRecent Events

    July 2008 Repligen Corp. (biopharmaceutical) becomes the first US firm to be certified

    in BS 25999 BSI Certification Status

    22 firms certified worldwide160 active applications

    S&P announced they will enhance their ratings process for nonfinancialcompanies through an enterprise risk management review (creating a moresystematic framework for an inherently subjective topic)

    A ugust 2 008 BS 25777 introduced Code of Practice for Information and

    Communications T echnology ContinuitySimilar to IS O 247 6 2 Guide for IC T and DR

    DH S signed agreement with A NSI- A SQ National A ccreditation Board(A NA B ) to establish and oversee the implementation and accreditation of T itle IX

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    Recent Events (contd)Recent Events (contd)

    A ugust 2 008 (contd) A SIS announces plans for a new US Business Continuity

    and Risk standardSolicits the support of A NSI organization

    A SIS is an A NSI accredited Standards Development O rganization (SD O )

    DRII protests and rallies others to do the same

    Carnegie M ellon Cert Resiliency F ramework Code of Practice Standards Crosswalk (11 standards) published

    O ctober 2 008

    A NSI H omeland Security Standards Panel discussionSubject was Public law 110 -53 T itle X I voluntary standards

    A SIS hosted stakeholder deliberation meeting and then re-affirms its direction in developing a new A NSI standard

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    B S25999: A Cas e St u dyT uesday, M arch 1 7, 2 00 9

    T im M athewsDirector, Enterprise Resiliency

    EducationalT

    esting Service

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    Todays agenda:

    W hy pursue a standard?W hy BS 25999?W hat is the process?W hat have we learned?

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    Wh y pursue a standard?

    Support t h e Corporate Strategy

    Esta b lish and maintain trust enhance and preserve the BrandSuppl y chain risk management

    Critical vendors and suppliers ma y experience a disaster W hat do we know a bout their resilienc y?

    Competitive advantage ma y increase or maintain margin vis--vis competition

    Certified BCMS is a differentiator (RFI,RFP and Contract) May reduce the burdens of internal and external audits from

    your ke y customers.SLA and scope expectation management

    Key customers are vague As DHS voluntar y compliance percolates through thebusiness communit y, there will be a W al-Mart effect

    Training and knowledge transfer

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    Wh y pursue a standard?

    Effective Risk Management

    De b t valuation and risk ratings S&P (and Mood ys)

    Enterprise Risk Management ( ERM) will be added as anelement of all corporate ratingsRequires that a firm address all its risksOperational risk is a critical element encompassingsecurit y, resilience , etc

    ..the extent to which companies are adopting standards, would bolster the view that management has a proactiveculture and attitude towards risk. However it s too earl y .to know what weight we d place on that evidence.

    Firms must show the y are addressing risks in a systematic manner Tort Negligence: Industr y standards inform prudent practice andaffirmative defense. 93 W TC bom b ing decision

    Port Authorit y held more lia b le than terrorists ($100M)

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    Wh y pursue a standard?

    Compliance and Governance

    DHS voluntar y mandate - Title IXVarious compliance requirements

    Regulator y Periodic external financial control audits Insura b ility audits Independent client audits

    Common framework for communication of capa b ilities Business development Suppl y chain Inter-compan y (parent and su bs)

    Integrated recover y planning and exercises (with su bs, ke y suppliers and clients)Leverage plan development and maintenance activities

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    Wh y BS 25999?

    Accepted Standard that esta b lishes the process, principles andterminolog y of business continuity m a nag ement (BCM)BS 25999-1 Code of Practice provides guidance andrecommendationsBS 25999-2 Detailed Specification appears to meet or exceedthe pu b lished DHS criteriaProvides a non-prescriptive, generic model to follow in creatingand maintaining preparedness processes and activitiesETS Enterprise Resilienc y program aligned well to the standardGaps were straight forward to implement

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    BS25999-2 Certification Timeline

    Standard (Criteria) A ssessment (Evidence) Certification+ =

    Research

    Self-assessment

    Pre-assessment

    Stage 1 audit

    Stage 2 audit

    Remediation

    Surveillance

    3 months

    1 month

    4 months

    4/08 8 /08

    7 months

    9/08 4/0 9

    2 days

    2 days

    10 days

    2 months

    annual recurring

    2 days

    6 weeks

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    L essons L earned

    A reall y good and effective BC program does not necessaril y meet the standard.Learn standards speak

    shall = will Do what you sa y you do write it down!

    BC/DR planning software ma y introduce a documentmanagement gapInternal Audit is not an I ntern al AuditYou cannot dance around the Maximum Tolera b le Period of Disruption (MTOTB)Risk Assessment must be part of your programW ho needs a CAPA?Light on the Technolog y aspects of recover y planningDot the i s and cross the t s the devil is in the details!

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    Presented byKaren Hughes

    Director of Homeland Securit y Standards

    March 17, 2009

    F lagg Management Conference

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    Flagg Management ConferenceMarch 17, 2009 Slide 20

    A genda

    ANSI-HSSP OverviewTitle IX ProgramTrajector y of ISO/PAS 22399

    Business Case for Certification

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    Flagg Management ConferenceMarch 17, 2009 Slide 21

    AN SI-Homeland Security Standards Panel

    Mission:Identif y and facilitate the development and enhancement of homeland securit y standards

    Serve as private/pu blic sector partnership for standardsissues that cut cross-sector Provide a forum for information sharing on homelandsecurit y standards issue, as well as the overall standardsdevelopment and conformit y assessment processes

    Facilitate dialogue and networking on ke y issues for homeland securit y stakeholders

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    Flagg Management ConferenceMarch 17, 2009 Slide 22

    V oluntary Private Sector PreparednessA ccreditation & Certification Program

    GoalImprove private sector preparedness in disaster management, emergenc y management, and businesscontinuit y to enhance nationwide resilience in an all hazardsenvironment

    BackgroundMandated by the I mp l ementin g Recommend a tions of the9/11 Commission Act of 2007 to e sta b lish a common set of criteria for private sector preparedness

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    Flagg Management ConferenceMarch 17, 2009 Slide 23

    V oluntary Private Sector PreparednessA ccreditation & Certification Program

    Key Guiding PrinciplesParticipation is voluntar yProvide method to independentl y certif y preparedness of privatesector entities

    Administered by non-government entit y (ANAB)DHS designation of one or more standards to be used inassessing private sector preparednessIncorporate existing regulator y requirements and existing effortsCertification of private sector entities will be performed by non-government certif ying bodies

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    Flagg Management ConferenceMarch 17, 2009 Slide 24

    V oluntary Private Sector PreparednessA ccreditation & Certification Program

    Possi b le StandardsInternational

    ISO 22399

    ISO 22301National

    NFPA 1600 (USA)BS 25999 (UK)CSA Z1600 (Canada)

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    Flagg Management ConferenceMarch 17, 2009 Slide 25

    ISO/P A S 22399:2007

    ISO/TC 223 Societal Securit yScopeInternational standardization in the area of societal securit y, aimed atincreasing crisis management and business continuit y capa bilities,amongst all interested parties.StructureW G 1 Framework standard on societal securit y managementW G 2 Terminolog yW G 3 Command and control, coordination and cooperationW G 4 Preparedness and continuit yMembershipParticipating countries: 37Observing countries: 17

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    Flagg Management ConferenceMarch 17, 2009 Slide 26

    ISO/P A S 22399:2007

    ISO/TC 223 W ork ProgramISO/PAS 22399:2007Societal securit y - Guideline for incident preparedness andoperational continuit y management

    Next Steps:Development of ISO 22301 Management s ystemstandard focused on preparedness and continuit y managementConversion of ISO 22399 from PAS to Draft InternationalStandard as a guide to ISO 22301

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    Flagg Management ConferenceMarch 17, 2009 Slide 27

    InterCEP

    International Center for Enterprise PreparednessCatal yst focused on Private Sector Preparedness &Corporate Resilience

    W orking G roupsSuppl y Chain ManagementLegal Lia bility MitigationInsurance Acknowledgement

    Rating Agenc y AcknowledgementOnline Clearinghouse of information

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    Flagg Management ConferenceMarch 17, 2009 Slide 28

    B usiness Case for Certification

    According to the Institute for Business & Home Safet y, anestimated 25% of businesses do not reopen following amajor disaster.

    Compliance with preparedness standards canMinimize impact of business disruptionsReduce overall costsEnhance corporate reputation

    Emplo yee protectionLink between good practice/standards (what to do) andbenefits (wh y to do it)

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    Flagg Management ConferenceMarch 17, 2009 Slide 29

    F urther Information

    F or additional information about:AN SI: www.ansi.org/hsspANA B : www.anab.org

    InterCEP: www.nyu.edu/intercep

    PS-Prep: www.fema.gov/business/certification/index.htmISO: www.iso.org

    HSSD: www.hssd.us/

    Questions can be directed to:

    Karen Hughes

    Program Director, Homeland Security Standards

    ([email protected] ; 212-642-4992)


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