Date post: | 14-Apr-2017 |
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Wearables Session3
Julien Iaconelli MBA2B
April15, 2016
Wearables Definition
According to me, wearables are not just trendy, they are a real
use for both hotel, operators and guests. Wearables are
accessories like t-shirts, glasses, watches etc. that have high
technologies and advanced features which are very practical.
My understanding of the concept
My idea of wearable
- high-tech sunglasses like co-branded with Marc Jacobs for
example that would allow the hotel to inform the guests on
resorts islands regarding the temperature. Like for example
when the sun is at its highest impact on the skin, when the
next excursions will start (scuba diving, jetski etc..).
It would also inform the guests on what are the menus, happy
hours, spa discounts and when there room is cleaned or if they
can have a late check out or receive an information they have
asked at the desk.
Conncected to the internet,
The sunglasses will have earplugs that will allow the guests to listen to their own playlist or music for example.
They will also be able to order directly from the bar and restaurant.The guests on resorts will also be able to program the language of the sunglasses program and have their messages directly translated to the reception to avoid any misunderstanding from both sides.
So the advantages for the hotel are that the reception is most likely to be
less crowded and they will have less people asking for the spa discounts
or for the menu so they have more free time to welcome guests and really
focus on the operational and functionning of the hotel, trying to give the
best possible service.
The advantages for the guests is that they can really feel alone and enjoy
their stay on the resort island withouht having to wait in line at reception
to have an information. They can have the best rates and discounts and
latest news regarding what is happening in the hotel and also have the
menus and happy hours all of this while wearing a trendy accessory that
will avoid them having their phone out at the beach because it is a well-
known fact that smartphones do not like high temperatures, so it will also
protect their device.