Seth Okai - RIBA Enterprises

Proving The Benefits of Beta Testing

To B or Not To B

www.eurostarconferences.com

@esconfs#esconfs@NBSbeta

Proving The Benefits of Beta Testing

To

or

Not to

Who am I?

Cards on the table time

Arm yourself

Support & Encouragement

“Feed him, what’s the worst that could happen?”

“It's easier to ask for forgiveness than it is to get

permission”

Grace Hopper

Some of the challengesyou’ve faced.

Barriers to Beta testing

Barriers to Beta testing

Sensitive developments

Stakeholders won’t listen to feedback

Developers won’t listen to feedback

Product not ready for customer use

Not enough time to include feedback in development

Barriers to Beta testing

I’m not influential

The developers and QA team do the testing

Competitors

End users will find the bugs for us

Not enough time to Beta test before release

Sometimes you have to investigate to get results

“That’s a lot of awesome!”

“Think about that – for every 1 time we mess up, we have to be awesome 3

times” Emma Humphrey NBS Interface Design Team

Awesome

Barriers to Beta testing

Sensitive developments

Stakeholders won’t listen to feedback

Developers won’t listen to feedback

Product not ready for customer use

Not enough time to include feedback in development

Barriers to Beta testing

Benefits of Beta testing

Sensitive developments

Stakeholders won’t listen to feedback

Developers won’t listen to feedback

Product not ready for customer use

Not enough time to include feedback in development

NDA/Mutual Confidentiality

Reduce project risk

Fit for purpose

Preparation for market release

Identify potential issues, development ideas for future versions.

Barriers to Beta testing

Benefits of Beta testing

I’m not influential

The developers and QA team do the testing

Competitors

End users will find the bugs for us

Not enough time to Beta test before release

Report the cold hard facts

Real-world testing, Reduce product failure rate

Competitor research

Invite users to help you improve

Beta testing is part of the cake, not the cherry on the top.

Make it fit your test environment

Share Ideas and Support

Don’t ignore feedback channels!

Time to Talk

Time to have that chat with your employer.

Let’s discuss what you have seen and what you can do next.

Get ready to show your hand

Hopefully you’ve just improved your chances of progressing your implementation plans.

Credits:Command & Conquer series and Battle for Middle-Earth images belong to Westwood Studios and EA Games.Low hand cards -

http://4.bp.blogspot.com/_w8GB5Vlku_A/TE7p1VoG6ZI/AAAAAAAAAug/HTgcD5VdYbA/s400/texas+hold+'em.jpgArm yourself - http://1.bp.blogspot.com/-Rzb00nrwqnM/Tqz4bcO9_LI/AAAAAAAAADA/jRhZxCkIf8Q/s320/Black+knight.jpgSupport & flying the Beta flag (Help is at hand) -

http://img.thesun.co.uk/aidemitlum/archive/00393/beatles1_393514a.jpgWarning - http://image.spreadshirt.net/image-server/v1/compositions/8274989/views/1,width=280,height=280,appearanceId=2.png/warning-abrasive-persona-unacceptable-opinions_design.png2B or not 2B (original image) - http://m.friendfeed-media.com/b686ee5d5b6cd49abb2955e58d984f51f9a1c98dHamlet - http://www.moxiesoft.com/wp-content/uploads/Hamlet.jpgStorm Trooper & Gizmo (Original image) - http://cdn.sobadsogood.net/wp-content/uploads/funny-stormtrooper-photos-10.jpgGrace Hopper Image -

http://www.oregonquarterly.com/autumn2010/images/photo_oldor_hopper.jpgGrace Hopper quote - http://en.wikiquote.org/wiki/Grace_HopperWall barrier - http://38north.org/wp-content/uploads/2012/01/iStock_000010796709Small-300x199.jpgSchrodinger’s Cat - http://www.philosophy.christopher-roberts.co.uk/wp-content/uploads/2010/10/Schrodingers-cat.jpgNo perfect people (Original image) - http://cbglades.com/wp-content/uploads/2012/05/PerfectPeople3.jpgOvercome the barriers - Over the barriers -http://battleofconcepts.com.br/blog/wp-content/uploads/2013/09/Desafio.jpg

Square peg - http://transubstantiation.files.wordpress.com/2013/01/round-hole-square-peg.png?w=300Mars orbiter (Original image) - http://upload.wikimedia.org/wikipedia/commons/8/83/Mars_Climate_Orbiter_-_mishap_diagram.pngAngry mob - http://25.media.tumblr.com/tumblr_lgpfc1DfU01qeweuno1_500.jpgHigh hand cards - http://dkander.files.wordpress.com/2012/10/poker-hand.jpgThank you multi lingual - http://www.warwickinc.com/wp-content/uploads/2012/01/iStock_000014390625XSmall.jpg