Settlement Services

What is settlement?

• TO KNOW THE PLACE WHERE YOU LIVE • MAKE A HOME• FEEL COMFORTABLE

What is a settlement worker /counselor?• A PERSON WHO HELPS YOU FEEL MORE

COMFORTABLE IN YOUR NEW HOME (CANADA)

NorQuest College Settlement Services

Jessica Martinez PerezSocial Worker

Room 203 Westmount CampusJessica.Perez@norquest.ca

780 644 6717

TO MAKE AN APPOINTMENT

• PLEASE WRITE YOUR NAME IN ONE OF THE BLANK SPACES ON THE SCHEDULE

• COME BACK AT THE TIME AND ON THE DAY OF YOUR APPOINTMENT

What does a settlement worker do?

• Print and help you complete forms:

Immigration forms, housing applications, child care subsidy applicationsleisure access program, etc.

What does a settlement worker do?• Read letters (CIC OR Canada Revenue Agency)

• Telephone calls (doctor’s office, CIC, CRA.) Keep in mind privacy

What does a settlement worker do?

INFORMATION on:

• Services for immigrants in Edmonton• Basic needs resources (food, housing, clothes)• Health care in Canada, how to find a doctor in

Edmonton• Housing• Community services and groups• Programs for immigrants and immigrant families• Parenting in two cultures and resources for

parents• Immigration • Legal aid offices• Counseling services and support groups

Settlement Agencies in Edmonton

• Services for newcomers to Canada. • Services to help you settle and adjust to

your new life in Canada