Panasonic

Application Note

Setup Reference guide for Panasonic

KX-NS1000 & KX-NS700

with TELUS IP Trunking Service

using Dedicated Connection with

Mediatrix Sentinel SBC

NS1000

NS700

2

Document Version 1.0

Oct, 2016

Executive Summary

This document is a reference for configuring TELUS IP Trunking Service onto Panasonic NS1000

and NS700 PBX's and includes the settings required for Incoming Call DDI routing and Outgoing Call

CLI presentation.

SIP trunk details such as account ID, authentication ID, password and DDI number will be provided

separately.

Attention:

This document was created based on the results of test environment accounts.

Panasonic cannot guarantee SIP Trunk operation in all environments, however as a result of

completing this Inter-Operability Test Panasonic will provide technical support for any issues

experienced and assist as far as possible in providing a resolution.

Please obtain relevant information from Service provider regarding the dedicated connection

before configuration of SIP trunks.

Panasonic will not be held liable for any information provided in this guidance document.

Information and Specifications in this document are subject to change without notice.

Documents Purpose:

This technical document is intended for assisting Panasonic certified dealers technical staff in

programming the SIP trunk gateway of the PBX.

This application note takes into consideration that a dedicated connection with Mediatrix Sentinel

SBC was used in this setup. Security issues and network infrastructure may change based on real

customer services being implemented.

3

System Requirements

Both the NS1000 and NS700 are supported with firmware Version 4.41011 or higher

is always compatible in the PBX operating system. Previous versions should not be used.

The SBC Media5 Corporation, Mediatrix Sentinel firmware version used was 2.0.36.672

All firmware being used for the Sentinel SBC will be compatible from the version mentioned or

higher. Any previous version will not be considered supported.

To use TELUS IP Trunking Service, the PBX activation licenses for IP trunk Gateway must be

installed in the system.

Please refer to the diagram below showing basic setup done during this IOT test procedure.

4

Programming Configuration Table of Contents

(1) Provisioning the SIP trunk: - Port Property - Page 4

(2) Incoming Call Routing: Page 9

(3) Outgoing Call CLI: Page 9

Note: Although programming is demonstrated in this document on NS1000 the same results

are also available on the NS700 with the identical program tables. Therefore it was not

necessary to demonstrate programming on both products.

(1) Provisioning the SIP Trunk Gateway

Move mouse over [V-SIPGW16] and click [Ous] and Select [Port Property]

5

SIP Trunk – Port Property continued

[Main] Tab

1 a. Channel Attribute: Basic Channel

b. Provider Name: Enter the trunk a logical name

c. SIP Server Name: Not required

d. SIP Server IP Address: 192.168.107.2 Enter your assigned Server IP address

(This will be the IP Address of SBC)

2 a. Channel Attribute: Additional channel for Slot 1 Channel 1 (If required)

3 a. Channel Attribute: Additional channel for Slot 1 Channel 1 (If required)

[Account] Tab

1. User name: Enter the SIP Account (User name) PSTN supplied by TELUS.

Please note that this is just the SIP Account (user name).

For example: SIP Account (User name) = PSTN

2. Authentication ID: Enter the Authentication ID (Random data)

For example: Authentication ID = 12345

3. Authentication Password: Enter the Authentication Password (Random data)

For example: Authentication Password= 12345

6

Note: The account information User Name is required by TELUS for this configuration as it is

incorporated into the header information therefore the PSTN was entered. For the PBX it is

mandatory to enter data in the Authentication ID and Password for gateway to operate properly,

therefore we have entered random data for this purpose only.

[Register] Tab

1. Register Ability should be set to disable

7

SIP Trunk – Port Property continued

[Calling Party] Tab

1 a. From Header – User Part: PBX-CLIP

b. P-Asserted – Identity header: Enable

[Voice/FAX] Tab

Port 1 IP Codec Priority 1st: G.711Mu

IP Codec Priority 2nd: None

IP Codec Priority 3rd: None

Note: Codec settings are prioritized and can be set to meet your requirements most test calls

were made using G.711Mu

8

[Supplementary Service] Tab

1 a. Blind Transfer (REFER): Yes

b. CNIP (Receive): Yes

2 a. CNIP (Receive): Yes

3 a. CNIP (Receive): Yes

(2) Incoming Call Routing

Go to [CO & Incoming call] and select [3.DDI /DID Table]

1. DDI/DID Number: Enter the DDI number in the format (as below)

Example: 587 xxx 0303

Enter: 587xxx0303

2. DDI/DID Name: Determined by the installer (optional setting)

3. DDI/DID Destination: Determined by the installer (extension number, group etc.)

9

(3) Outgoing Call CLI

Go to [4.Extension, 1.Wired Extension, 1.Extension Settings] & select [CLIP]

[CLIP] tab

Enter a valid CLI for each extension that requires it in the CLIP ID field

10

From Shelf Property [V-SIPGW16] change the following fields highlighted then reboot PBX.

This concludes the PBX configuration portion we will now continue by describing

the SBC portion of the configuration in conjunction with the PBX.

E

Use Port 5060

Enter Global IP Address

Select Fixed IP Address

11

The Mediatrix Sentinel SBC

The Mediatrix Sentinel has a feature set that can address and solve many security and survivability

requirements for Panasonic NS-1000 deployments, for instance:

Deployment behind a NAT/Firewall

Local trunk to PSTN via PRI or landlines available for the Panasonic NS-1000

Failover scenarios:

o Fallback to backup NS-1000 servers

Survivability scenarios:

o Act as registrar for local SIP phones in survivability scenarios

o Fallback to PSTN via PRI or landlines in survivability scenarios

o Ensure basic services: call transfer, conferences

o Route incoming PSTN calls using preconfigured routes and destinations

Summary

TELUS Trunk NS-1000 Deployment 12

Panasonic Customized Parameters 12

Logging On to the Mediatrix Unit Web Interface Information 13

Restoring the customized Panasonic_TELUS.xml file from Your PC 14

12

TELUS Trunk NS-1000 Deployment

This use case covers the configuration of a TELUS SIP Trunk when the Mediatrix Sentinel is located in the

LAN.

There is a Codec Whitelist rule for interop compatibility

The Mediatrix Sentinel is located in the LAN, behind a Near-End NAT.

Panasonic Customized Parameters

The Value column in the following table must be completed according to your deployment. Then, the

values must be copied in the Panasonic_Telus.xml which will be uploaded to your Mediatrix Sentinel.

Values table to complete

Parameter Description Value

%Wan_IP_Address_Subnet% Sentinel IP address / subnet mask

%Static_Default_Router_IP% Default network router IP

%DNS_1% DNS#1

%DNS_2% DNS#2

%SNTP_Server% SNTP server address

%Panasonic_IP-PBX_IP% Panasonic NS-1000 address

%Telus_Trunk_IP% TELUS Trunk IP

%SIP_Trunk_User% TELUS trunk username

%SIP_Trunk_Pwd% TELUS trunk password

%SIP_Domain% TELUS trunk domain

Note: Please ask your distributor or reseller for the Panasonic_Telus.xml template file.

13

Logging On to the Mediatrix Unit Web Interface Information

Information

For better performances, it is recommended to use the latest available version of Microsoft Internet

Explorer, Google Chrome or Mozilla Firefox.

Note: You may not be able to log on to the Management Interface if you are using older versions.

The computer's network card must be on the same subnet as the Mediatrix unit.

Steps

1) In your web browser, enter the IP address used by your Mediatrix unit to communicate with the

Management Interface.

If your computer is connected to the Ethernet port, commonly used to be connected to

the Local Area Network (LAN), i.e. Eth2 on most devices, use the 192.168.0.10 IP

address.

If your Mediatrix unit is configured to use a DHCP with IPv4, use the DHCP- provided IP

address.

2) Enter public as your username and leave the password field empty.

Note: The public username account has administrator rights.

Note: You can also use admin as a username and administrator as password.

3) Click Login.

Result

The Information page of the Management Interface is displayed.

14

Restoring the customized Panasonic_Telus.xml file from Your PC

Information

If you are not familiar with the meaning of the fields, click Show Help, located at the upper right corner of

the Web page, to display field description when hovering over the field name.

Steps

1) Go to Management > Backup / Restore.

2) If the Web pages are not encrypted (HTTPS), click Activate unsecure image transfer

through web browser, located at the top of the tables.

3) In the Transfer Images Through Web Browser table, browse to the location of the file you

wish to restore.

Note: The file name is case sensitive. Remember that a backup file cannot be restored on

an older firmware version than the one it was taken from.

4) Click Upload & Restore.

Note: A pop-up message will be displayed indicating that the unit will be automatically

restarted once the restore procedure is completed.

Result

The unit will be restarted. The customized template will be loaded from your PC, and used as the running

configuration. This completes the implementation of the SBC.

Conclusion

All tests met the expectations of all parties involved and although the above example may vary

with each customers network infrastructure requirements, the results should be the same.