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Sfs8 5 marketing social media

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Module 8.5 Marketing through Social Media Jim Beach & Chris Hanks
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Page 1: Sfs8 5 marketing social media

Module 8.5

Marketing through Social Media

Jim Beach & Chris Hanks

Page 2: Sfs8 5 marketing social media

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Personal View

“I am wearing socks!” “Maybe some coffee?” “Off to bed”

“Taking chunks of skin out of delicate areas hurts”

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Importance• 96% of Gen Y Has Joined a Social Network

• Social Media Bigger than Porn• 1 in 8 Couples Married Last Year Met

Online• FaceBook 4th Largest Country

• Boston College Quit Giving eMail Addresses

• Over 200 Million Blogs• 78% Trust Peer Recommendations – 14%

Trust Ads• 70% of 18-34 Year Olds Watch TV on Web,

Only 33% on TiVo, 25% on Their Phone

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Overall StrategyTo Please Your Customers = The Customer Is Always RightSatisfy Every Customer Need

With Social Media….

To Reach Them = Wherever They Are

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Overall Strategy (part 2)

SEO = Search Engine Optimization

SMO = Social Media Optimization

SEO = SALES Engine Optimization Slide 8-5.5

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Be Wherever Your Customers Are

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Who Are the Social Media Players?

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But We See It this Way!

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The IMPORTANT Social Media?

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MySpace

• Only Use MySpace if You Are a Band, Filmmaker, Comedian, etc.

• Declining Property with No Profit• Easily Replicated by Facebook• Will Be Dead Soon• Ignore

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YouTube• What Happens in Vegas Stays on YouTube!• Income of $250m on Costs of $700m• Over 100 Million Videos• Average Video Length 2 minutes 46 seconds• 77% Watch More Videos than They Planned

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YouTube• Average of Uploader 26.5 Years• 80% Amateur Created. 35% USA. <50%

English• Must Have Your Own Channel• Second Largest Search Engine in the World• On Google, 3rd or 4th Item Will Be Video

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YouTube Channels

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Twitter

• 140 Character Instant Blasts to Followers• Follow to Be Followed• Allows Users to Ask Questions of You

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Twitter

• Allows Instant Sales Promotions “Half Price for the next hour!”• 80% of Usage from Mobile Devices = Think About Bad Customer Experiences!• Fastest Search Engine – Iran • Customer Service Engine – Q&A

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LinkedIn

• The average LinkedIn member is 39 and makes $139,000 per year.• The Facebook for adults?• 80% of Companies Use LinkedIn as Their Primary Tool for Job Searches

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LinkedIn Profile

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LinkedIn Profile (part 2)Friend These People!

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Facebook• Most Facebook users are 18 to 35.• However, the fastest growing demographic is women over 55.• Super-easy Way to Build a Personal Webspace

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Facebook• “Groups” are Good for Discussion Forums and Inviting People to Your Events.•Make Your Group's Name Something Popular and Searchable.

• Create Both a Page and a Group• 1.5 Million Pieces of Content Shared Daily

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Building Friends on Facebook

• A Page Is a Home for Your Business. A Web Presence for a Person, Group, or Business.

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Building Your Friends List

• Try to Send Out 20 or 30 Friend Requests per day. Don't Go Above 50 or the Facebook gods May Chasten You.

• Find Friends by Searching for Common Interests

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Building Your Friends List• Let Facebook Find Friends for You by

Letting It Pull Addresses from Your e-Mail• You Can Buy an e-Mail List but It's

Considered a Little “black hat” or Tacky.

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Groups – 8,600 Entrepreneur Groups

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Making FriendsFriend These People!

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Once You Have Friends, Then What?

• Soft-Sell Them• Coupons, Offers for “My Closest Friends”• Tell Them When You Close a Big Deal• Keep Them Informed of Your Business

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Once You Have Friends, Then What?

• Inform Them• Make Them Laugh• Invite Them to Things• SHARE• BLOG

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Across All Social Media…..

• TweetDeck • Automater – Sends Feeds on a Schedule• Connect All with Website• Tagging People – Anything Can Be Tagged,

Message Sent, Allows You to Follow It – Great for a Press Release

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Across All Social Media…..

• Offer Incentives on Twitter – Exclusivity and Makes a Tweet Value-Added

• Keep Yourself on People’s Minds - “I sold a house today” Reminds Friends You Sell Houses

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Consolidators Like TweetDeck

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Universal Rules

• Have Something to Say = Value Add

• Users Have a Short Attention

• You Must Answer the “What's in it for me?” in a Compelling Way for the User.

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Universal Rules

• Must Be Natural to You!

• Try to Reserve Names in All, Consistently

• Blog Increases Traffic by 97%, and Drives SEO

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Scheduling Software for AutoTweeting

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Where Do You Find Content?• eMails Become Blogs • Forum Posts and Controversies Become Blogs• Video Your Events and Post• Interview Customers• Retask Company Data as a PR

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Where Do You Find Content?• Share Lessons You Learn• What Your Customers or Friends Are Tweeting

About = LISTEN• Yahoo Answers – Become an Expert• Shared Content – Funny, New, Relevant

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Tracking the Results

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THANKS!

Next: Lesson 6 WordPress

Buy or Review!

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