SGI Ferry Community Consultation Feedback Business Results · SGI Ferry Community Consultation...

SGI Ferry Community Consultation FeedbackBusiness Results

November/December 2015

Introduction

Research Objectives

The Gulf Island Routes 5 and 9 will be receiving two new ferries in 2017 creating an opportunity to redesign service schedules to be more efficient and to more effectively serve the island residents, property owners and visitors. As a result market research is required at three points in time to provide direction to the redesign of the service schedules.

Community Consultation Feedback: following phase 1 of the research (Needs Assessment Survey), the second phase of research is designed to gather feedback on re-designed ferry schedules from various users of these routes. These users include residents of the Southern Gulf Islands, traveling either between islands or between the islands and mainland, recreational property owners, business owners and non-resident visitors.

This phase of the research was conducted in November and December 2015 with results from the “open link” survey presented in this report.

The final phase will analyze feedback from a Preferred Schedule Survey which will be used to select the final service options, and is planned for Spring 2016.

2

Methodology

During this consultation phase of the research, open houses and other forms of communication were used by BC Ferries to encourage review and feedback of the re-designed schedule options by various types of users of the ferry service. Respondents were provided with an easily accessible web survey link in which they could choose to provide feedback on the schedule or schedules of interest to them.

A total of 690 ferry customers responded, approximately half of whom are full time residents of the Southern Gulf Islands, with the rest comprising recreational property owners, business owners and non-resident visitors.

During the consultation a smaller web survey was conducted amongst a random telephone recruited representative sample of 367 residents from the Southern Gulf Islands. At the data processing stage results of the resident population were weighted back into proportion according to census data.

As part of both the open link and random surveys respondents were given the opportunity to respond from the point of view of a business owner/operator using the service. Results from business users in both surveys have been combined and presented in this report.

Results from non-business users are presented in separate reports.

Summary of Findings

Types of Service Users Responding

During the consultation, approximately 10% of all

respondents completed based on business use with

about nine out of ten businesses based on one of the

Southern Gulf Islands.

The primary business location of respondents includes

36% Pender, 30% Salt Spring, 15% Galiano, 7%

Saturna, 6% Mayne, 4% Metro Vancouver, 2%

Vancouver Island, and the remaining 1% from

elsewhere.

Overall, almost half of businesses responding to the

survey tend to use Swartz Bay terminal most often

(47%) compared with one-in-five that favours

Tsawwassen and one-third that use both equally.

Schedules

Tsawwassen to Southern Gulf Islands

Off-Peak: Opinion is somewhat divided with about one-

third or more satisfied in each case versus one-third

dissatisfied. For about one-in-five opinion is neutral, with

mean satisfaction scores averaging 3 out of 5.

3

Comments: About half comment on ways to improve the

off-peak schedules, most commonly asking for direct

routes to their destination (18%); half chose not to

comment, agreeing with the proposed schedules (49%).

Shoulder: More than four-in-ten satisfied with each

schedule compared with about one-third dissatisfied and

one-in-five neutral. Mean satisfaction scores average 3.1 or

more out of 5.

Comments: One-third comment on ways to improve the

shoulder schedules, most commonly asking for direct

routes to their destination (21%); two-thirds chose not to


Peak: Generally satisfied with peak schedules on Monday,

Thursday, Saturday and Sunday, but somewhat divided on

Tuesday, Wednesday and Friday, though mean scores

average between 3.0 and 3.6 out of 5.

Comments: One-quarter comment on ways to improve

the peak schedules, most commonly suggesting that

weekend schedules are inconvenient (9%) and that there

should be later evening departures on weekdays (9%);

three-quarters chose not to comment, agreeing with the

proposed schedules (75%).

Summary of Findings

Southern Gulf Islands to Tsawwassen

Off-Peak: Opinion is somewhat divided with more than

one-third satisfied with each schedule versus about one-

third dissatisfied. For about one-quarter opinion is neutral,

with mean satisfaction scores averaging 3 out of 5.

Comments: One-quarter comment on ways to improve

the off-peak schedules, most commonly asking for direct

routes to their destination (14%); three-quarters chose not

to comment, agreeing with the proposed schedules.

Shoulder: More than four-in-ten satisfied in each case

compared with about one-third dissatisfied and one-

quarter to one-third neutral. Mean satisfaction scores

average 3.2 or more out of 5.

Comments: One-in-five comment on ways to improve the

shoulder schedules, most commonly asking for direct

routes to their destination (14%); in all, 81% chose not to

comment, agreeing with the proposed schedules.

Peak: Generally satisfied with peak schedules on Monday,

Thursday, Friday, Saturday and Sunday, but somewhat

divided on Tuesday, Wednesday and Friday, though mean

scores average 3.2 or more out of 5.

4

Comments: Just 16% comment on ways to improve the

peak schedules, most commonly asking for direct routes to

their destination (7%) and suggesting the evening sailing

is too late (7%); in all, 84% chose not to comment,

agreeing with the proposed schedules.

Swartz Bay to Southern Gulf Islands

Off-Peak: Generally satisfied with all schedules, with

mean scores averaging 3.3 or more out of 5.

Comments: Less than half comment on ways to improve

the off-peak schedules, most commonly requesting

improved transfers and connection times (21%); more

than half chose not to comment, agreeing with the


Shoulder: Generally satisfied with all schedules, with


Comments: Almost one-third comment on ways to

improve the shoulder schedules, most commonly asking for

direct routes to their destination (13%); more than two-

thirds chose not to comment, agreeing with the proposed

schedules (69%).

Summary of Findings

Peak: Generally satisfied with schedules on Saturday

and Sunday, but somewhat divided on Monday to

Thursday and Friday, though mean scores average 3.1

or more out of 5.

Comments: Less than half comment on ways to

improve the peak schedules, most commonly requesting


than half chose not to comment, agreeing with the


Southern Gulf Islands to Swartz Bay

Off-Peak: Generally satisfied with all schedules, with


Comments: About one-quarter comment on ways to

improve the off-peak schedules, most commonly asking

for direct routes to their destination (10%) or requesting

improved transfers and connection times (10%); almost

three-quarters chose not to comment, agreeing with the


Shoulder: Generally satisfied with all schedules, with


5

Comments: One-in-five comment on ways to improve

the peak schedules, most commonly requesting improved

transfers and connection times (8%); eight-in-ten chose

not to comment, agreeing with the proposed schedules

(80%).

Peak: Generally satisfied with all schedules, with mean

scores averaging 3.3 or more out of 5.

Comments: More than one-quarter comment on ways to

improve the schedules, most commonly requesting


than two-thirds chose not to comment, agreeing with the


Inter-Island Travel

Overall, more than four-in-ten businesses owners or

operators spend time traveling between islands (42%).

The large majority of those that travel inter-island return

to their business on the same day (80%).

Summary of Findings

6

Three-quarters that travel inter-island do so once per

month or more during the off-peak travel season, with

frequency increasing to 87% traveling once a month or

more during the shoulder season and 84% during the peak

season.

One-quarter travel once per week or more during the off-

peak travel season compared with 38% doing so during

the shoulder season and 36% during the peak season.

Off-Peak Arrivals: More than three-quarters chose not to


Off-Peak Departures: Almost three-quarters chose not

to comment, agreeing with the proposed schedules (73%).

Shoulder Arrivals: More than eight-in-ten chose not to


Shoulder Departures: More than eight-in-ten chose not

to comment, agreeing with the proposed schedules (84%).

Peak Arrivals: Two-thirds chose not to comment,

agreeing with the proposed schedules (67%).

Peak Departures: Almost two-thirds chose not to


7

Summary of Mean Satisfaction Scores

Season TSA to SGI SGI to TSA SWB to SGI SGI to SWB

Off-Peak 3.0 3.1 3.5 3.7

Shoulder 3.2 3.4 3.4 3.5

Peak 3.4 3.6 3.4 3.4

Summary of Mean Satisfaction Scores

8

Detailed Findings

9

Respondent Types

• The large majority of those business owners and operators responding to the survey are based on one of the Southern Gulf Islands, with fewer than one-in-ten from Vancouver Island or the Lower Mainland.

Southern Gulf Island Residents and Visitors

Total(107)

%

Salt SpringIsland(35)%

PenderIsland(42)%

MayneIsland(7*)%

GalianoIsland(16*)

%

SaturnaIsland(7*)%

Business or Organization Located on one of the Southern Gulf Islands

93 91 93 86 100 100

Business or Organization Located on Vancouver Island or Metro Vancouver

7 9 7 14 - -

Q.1) Which of the following best describes you?

*Interpret with caution – small base sizes

10

Major Terminal Travel to/from Most Frequently

47% 20% 34%

Swartz Bay (Victoria) Tsawwassen (Vancouver) Both

Total

Base: Total businesses (n=107)

Q.2) What major terminal do you travel from most frequently?

• Overall, almost half of businesses responding to the survey tend to use Swartz Bay terminal most often compared with one-in-five that favours Tsawwassen and one-third that use both equally.

11

Primary Business Location

36%

30%

15%

7%

6%

4%

2%

1%

Base: Total residents and visitors (n=107)

Q.3) Where is your business or organization based?

• The majority of respondents that own or operate businesses in the Southern Gulf Islands are based on either Pender Island or Salt Spring Island.

Pender Island

Salt Spring Island

Galiano Island

Saturna Island

Mayne Island

Metro Vancouver

Vancouver Island

Elsewhere

Southern Gulf Islands

Elsewhere

12

Tsawwassen to Southern Gulf Islands

21%

19%

18%

18%

21%

23%

19%

21%

28%

19%

19%

23%

23%

21%

21%

18%

23%

21%

25%

28%

25%

28%

20%

21%

26%

26%

23%

19%

25%

19%

25%

18%

21%

18%

21%

26%

21%

28%

25%

14%

7%

14%

18%

12%

4

11%

14%

7%

13%

7%

7%

11%

21%

28%

19%

16%

21%

28%

16%

18%

12%

17%

26%

9%

7%

5

7%

7%

4

5

5

4

6

5

7%

9%

Monday to Thursday (n=57)

Friday (n=57)

Saturday (n=57)

Sunday (n=57)


Friday (n=57)

Saturday (n=57)

Sunday (n=57)

Monday to/and Thursday (n=57)

Tuesday and Wednesday (n=54)

Friday (n=57)

Saturday (n=57)

Sunday (n=57)

5 Very satisfied 4 3 2 1 Very dissatisfied Not stated

Shoulder

Q.5) On a scale of 1 to 5 (1 being very dissatisfied and 5 being very satisfied), how satisfied are you with the proposed off-peak/shoulder/peak sailing opportunities on…

• Off-Peak: Opinion is somewhat divided on the off-peak schedules with about one-third or more satisfied in each case versus a similar proportion dissatisfied. For about one-in-five opinion is neutral, with mean satisfaction scores averaging 3 out of 5.

• Shoulder: Respondents are somewhat more satisfied with the shoulder schedules with more than four-in-ten satisfied in each case, compared with about one-third dissatisfied and one-in-five neutral. Mean satisfaction scores average 3.1 or more out of 5.

• Peak: Respondents are generally satisfied with peak schedules on Monday, Thursday, Saturday and Sunday, but somewhat divided on Tuesday, Wednesday and Friday, though mean scores average 3 or more out of 5.

Peak

Off-Peak42% 3.1

40% 3.0

35% 3.0

40% 3.1

42% 3.1

47% 3.1

47% 3.3

46% 3.2

56% 3.6

39% 3.1

40% 3.0

49% 3.5

49% 3.5

Total Satisfied

MeanSatisfaction

13

• About half of all business users of this service comment on ways to improve the off-peak schedules, most commonly suggesting inter-island travel is made difficult due to the low trip frequency (18%), asking for direct routes to their destination (16%) or suggesting that weekend schedules are inconvenient (14%). Half chose not to comment, agreeing with the proposed schedules.

• About one-third of business users comment on ways to improve the shoulder schedules, most commonly asking for direct routes to their destination (21%), suggesting inter-island travel is made difficult due to the low trip frequency (11%), or that weekend schedules are inconvenient (11%). Two-thirds chose not to comment, agreeing with the proposed schedules.

• One-quarter of business users comment on ways to improve the peak schedules, most commonly suggesting that weekend schedules are inconvenient (9%) or that there should be later evening departures Monday to Friday (9%). Three-quarters chose not to comment, agreeing with the proposed schedules.

Comments Regarding TSA to SGI Schedules

SGI Businesses that use Tsawwassen

Off-Peak(57)%

Shoulder(57)%

Peak(57)%

Gaps too long between sailings/ increase trip frequency/ makes inter island trips difficult

18 11 5

Need direct routes/ no transfers/ no multi-island stops 16 21 5

Weekend schedules are inconvenient 14 11 9

Improve transfers/ connection times/ through fare should have assured boarding

11 4 4

Monday to Friday should have later evening departures 9 4 9

Later morning departures/ first sailing is too early 5 - 2

Monday to Friday should have earlier morning departures 5 2 2

Evening sailing is too late 5 7 2

Earlier weekend morning departures 4 4 -

Offer more mid-day/ mid-afternoon sailings 2 2 -

Later weekend evening departures - - 4

No comments – I agree with the schedules proposed 49 65 75

Q.6) Please provide any comments on how to improve these schedules.

14

21%

16%

14%

14%

23%

25%

19%

23%

32%

22%

37%

30%

35%

21%

23%

26%

21%

18%

25%

23%

26%

23%

22%

23%

30%

32%

30%

25%

28%

26%

30%

26%

32%

25%

25%

17%

16%

18%

11%

9%

12%

14%

12%

9%

4

7%

7%

10%

15%

5

5

5

18%

23%

14%

21%

18%

14%

9%

12%

5

17%

12%

11%

7%

2

2

4

5

4

7%

11%

7%

5

7%

7%

7%

11%


Friday (n=57)

Saturday (n=57)

Sunday (n=57)


Friday (n=57)

Saturday (n=57)

Sunday (n=57)

Monday to/and Thursday (n=57)


Friday (n=57)

Saturday (n=57)

Sunday (n=57)


Shoulder


Peak

Off-Peak42% 3.2

39% 3.0

40% 3.1

35% 2.9

40% 3.2

49% 3.5

42% 3.4

49% 3.4

55% 3.7

44% 3.2

60% 3.7

60% 3.7

67% 3.9

Total Satisfied

MeanSatisfaction

Southern Gulf Islands to Tsawwassen

• Off-Peak: Opinion is somewhat divide on the off-peak schedules with more than one-third satisfied in each case versus about one-third dissatisfied. For one-quarter or more opinion is neutral, with mean satisfaction scores averaging about 3 out of 5.

• Shoulder: Respondents are generally satisfied with the shoulder schedules with more than four-in-ten satisfied in each case compared with about one-in-five dissatisfied and one-quarter to one-third neutral. Mean satisfaction scores average 3.2 or more out of 5.

• Peak: Respondents are generally satisfied with peak schedules on Monday, Thursday, Friday, Saturday and Sunday, but somewhat divided on Tuesday, Wednesday, though mean scores average 3.2 or more out of 5.

15

Comments Regarding SGI to TSA Schedules

SGI Businesses that use Tsawwassen

Off-Peak(57)%

Shoulder(57)%

Peak(57)%


Earlier weekend morning departures 5 2 2

Monday to Friday should have later evening departures 5 4 -


5 2 2


4 4 2

Later morning departures/ first sailing is too early 2 - 2

Later weekend evening departures 2 4 2

Offer more mid-day/ mid-afternoon sailings 2 - -



Monday to Friday should have earlier morning departures - 2 -



• One-quarter of business users of this service comment on ways to improve the off-peak schedules, most commonly asking for direct routes to their destination (14%).

• About one-in-five business users comment on ways to improve the shoulder schedules, most commonly asking for direct routes to their destination (14%).

• Just 16% of business users comment on ways to improve the peak schedules, most commonly asking for direct routes to their destination (7%) or suggesting the evening sailing is too late (7%).

• Overall, three-quarters or more chose not to comment, agreeing with the proposed schedules.

16

23%

21%

26%

21%

18%

18%

26%

21%

21%

15%

21%

26%

26%

30%

30%

28%

28%

28%

26%

31%

28%

30%

33%

31%

23%

20%

20%

25%

21%

18%

18%

21%

18%

18%

18%

18%

10%

13%

8%

8%

12%

15%

10%

3

12%

10%

8%

8%

15%

12%

8%

10%

15%

10%

7%

13%

18%

21%

10%

10%

3

5

8%

8%

7%

12%

13%

10%

3

7%

10%

7%


Friday (n=61)

Saturday (n=61)

Sunday (n=61)


Friday (n=61)

Saturday (n=61)

Sunday (n=61)


Friday (n=61)

Saturday (n=61)

Sunday (n=61)


Shoulder


Peak

Off-Peak49% 3.3

51% 3.4

56% 3.6

49% 3.5

46% 3.3

46% 3.3

53% 3.6

53% 3.5

49% 3.2

44% 3.1

54% 3.5

57% 3.6

Total Satisfied

MeanSatisfaction

Swartz Bay to Southern Gulf Islands

• Off-Peak: Respondents are generally satisfied with the off-peak schedules, with mean satisfaction scores averaging 3.3 or more out of 5.

• Shoulder: Respondents are generally satisfied with the shoulder schedules, with mean satisfaction scores averaging 3.3 or more out of 5.

• Peak: Respondents are generally satisfied with peak schedules on Saturday and Sunday, but somewhat divided on Monday to Thursday and Friday, though mean scores average 3.1 or more out of 5.

17

Comments Regarding SWB to SGI Schedules

SGI Businesses that use SwartzBay

Off-Peak(61)%

Shoulder(61)%

Peak(61)%


21 8 15


Monday to Friday should have later evening departures 13 7 13

Offer more mid-day/ mid-afternoon sailings 8 5 5


8 7 7

Later weekend evening departures 8 2 10

Later morning departures/ first sailing is too early 3 - -



Monday to Friday should have earlier morning departures 2 - -



• Less than half of all business users of this service comment on ways to improve the off-peak schedules, most commonly requesting improved transfers and connection times (21%), asking for direct routes to their destination (13%) or suggesting later evening departures on weekdays (13%). More than half chose not to comment, agreeing with the proposed schedules.

• Almost one-third of business users comment on ways to improve the shoulder schedules, most commonly asking for direct routes to their destination (13%). More than two-thirds chose not to comment, agreeing with the proposed schedules.

• Less than half of all business users comment on ways to improve the peak schedules, most commonly requesting improved transfers and connection times (15%), asking for direct routes to their destination (13%) or suggesting later evening departures on weekdays (13%). More than half chose not to comment, agreeing with the proposed schedules.

18

23%

31%

25%

33%

23%

28%

21%

31%

21%

20%

26%

25%

30%

33%

30%

30%

25%

26%

26%

26%

26%

25%

23%

31%

23%

28%

26%

25%

26%

26%

23%

21%

23%

21%

23%

21%

20%

18%

18%

7%

3

7%

7%

10%

7%

10%

8%

15%

12%

5

10%

7%

8%

3

7%

2

13%

8%

12%

7%

13%

10%

12%

16%

12%

3

8%

7%

8%

5

10%

8%

7%

3

15%

7%

8%

7%


Friday (n=61)

Saturday (n=61)

Sunday (n=61)


Friday (n=61)

Saturday (n=61)

Sunday (n=61)



Friday (n=61)

Saturday (n=61)

Sunday (n=61)


Shoulder


Peak

Off-Peak56% 3.6

61% 3.9

54% 3.6

57% 3.9

49% 3.4

54% 3.7

48% 3.4

57% 3.7

46% 3.3

43% 3.4

57% 3.6

48% 3.3

57% 3.6

Total Satisfied

MeanSatisfaction

Southern Gulf Islands to Swartz Bay

• Off-Peak: Respondents are generally satisfied with the off-peak schedules, with mean satisfaction scores averaging 3.6 or more out of 5.

• Shoulder: Respondents are generally satisfied with the shoulder schedules, with mean satisfaction scores averaging 3.4 or more out of 5.

• Peak: Respondents are generally satisfied with peak schedules, with mean scores averaging 3.3 or more out of 5.

19

Comments Regarding SGI to SWB Schedules

SGI Businesses that use Swartz Bay

Off-Peak(61)%

Shoulder(61)%

Peak(61)%



10 8 15


Earlier weekend morning departures 5 5 7

Offer more mid-day/ mid-afternoon sailings 3 5 -

Monday to Friday should have later evening departures 3 - 3


3 5 5

Evening sailing is too late 2 - -

Monday to Friday should have earlier morning departures 2 5 7

Later weekend evening departures - 2 3



• About one-quarter of business users of this service comment on ways to improve the off-peak schedules, most commonly asking for direct routes to their destination (10%) or requesting improved transfers and connection times (10%).

• One-in-five business users comment on ways to improve the shoulder schedules, most commonly requesting improved transfers and connection times (8%).

• More than one-quarter of business users comment on ways to improve the peak schedules, most commonly requesting improved transfers and connection times (15%), or asking for direct routes to their destination (13%).

• More than two-thirds overall chose not to comment, agreeing with the proposed schedules.

20

• Overall, more than four-in-ten businesses owners or operators spend time traveling between islands (42%).

Travel Between the Southern Gulf Islands

42% 58%

Yes No

Total

Base: Total businesses (n=107)

Q.29a) Do you travel between the Southern Gulf Islands

21

• The large majority of those that travel inter-island return to their business on the same day (80%).

Same Day Return Trip to other Southern Gulf Islands

80% 20%

Yes No

Total

Base: Businesses who travel between the SGITotal (n=45)

Q.29b) Is your return trip generally the same day?

9%

9%

18%

22%

27%

16%

7%

9%

22%

24%

24%

13%

4%

9%

13%

27%

20%

27%

More than 3 times per week

2-3 times per week

1 time per week

2-3 times per month

1 time per month

Less than once per month

22

Frequency of Inter-Island Travel Total Businesses

Base: Businesses that travel inter island (n=45)

Q.30) How frequently do you travel inter-island?

PeakJuly & August

Shoulder May – June /

September – OctoberOff-Peak

November – April

• Overall, about three-quarters of those that stated they travel inter-island, do so once per month or more during the off-peak travel season, with frequency increasing somewhat during the shoulder and peak seasons.

• One-quarter travel once per week or more during the off-peak season increasing to more than one-third during the shoulder and peak seasons.

• Off-peak: 73% travel once a month or more and 26% travel once a week or more.

• Shoulder: 87% travel once a month or more and 38% travel once a week or more.

• Peak: 84% travel once a month or more and 36% travel once a week or more.

23

Comments Regarding SGI Arrival & Departure Schedules

Off-Peak Shoulder Peak

Arrivals(45)%

Departures(40)%

Arrivals(45)%

Departures(45)%

Arrivals(45)%

Departures(45)%

Gaps are too long between sailings/ increase trip frequency/ makes inter-island day trips difficult

20 20 16 11 29 24

Monday to Friday should have later evening departures 7 - - - 4 2

Weekend schedules are inconvenient 7 18 9 4 11 4

Need direct routes/ no transfers/ no multi-island stops 7 8 4 - 9 9

Later weekend evening departures 4 - 2 2 - -

Later morning departures/ first sailing is too early 4 - - - - -

Earlier weekend morning departures 2 3 - 2 - 2


2 8 - 4 4 7

Evening sailing is too late - 3 2 - - 4

Monday to Friday should have earlier morning departures - 3 - 2 2 7

Offer more mid-day/ mid-afternoon sailings - - - - 2 2

No comments – I agree with the schedules proposed 78 73 84 84 67 64

Q.31a – 33b) Please provide any comments on how to improve these schedules

• Between one-quarter and one-third of those that travel inter-island comment on ways to improve the schedules, most commonly suggesting that inter-island travel is made difficult due to the low trip frequency.

• Other comments of note include those that suggest the weekend schedules are inconvenient and asking for direct routes to their destination.

• Two-thirds or more chose not to comment, agreeing with the proposed schedules.

Demographics

25

• Respondent samples in this data set are a blend of results from those in the open link survey and random survey that answered based on business use.

• Those from the random survey were self identified as businesses and those from the open link are self-selected.

• As an uncontrolled sample they cannot be linked to any known population data and therefore remain unweighted.

Demographic Profile

Total(107)

%

Occupation

Employed 96

Small business owner 53

Self-employed 43

Employed full-time (30 hours or more per week) 26

Employed part-time (<30 hours per week) 7

Prefer not too say 4

General Purpose of Travel

Business trip 35

Work commute 29

Personal business 10

Tourism 5

Appointment 2

Shopping 1

Visit friends / family 1

Other 18

Method of Boarding

Private vehicle (car, truck, SUV, van, motorcycle, etc.) 78

Commercial Vehicle (straight truck/tractor trailer) 16

Walk-on 7

continued

26

Demographic Profile (cont’d)

Total(107)

%

Gender

Male 51

Female 42

Not Stated 7

Age Group

18-24 years -

25-34 years 5

35-44 years 7

45-54 years 24

55-64 years 38

65-75 years 18

75+ years 2

Not Stated 7

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