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Tivoli ® IBM Tivoli Monitoring for Microsoft Applications V6.2.0 Interim Feature 1:Microsoft SharePoint Server Agent V6.2.0.1

User’s Guide

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Tivoli ® IBM Tivoli Monitoring for Microsoft Applications V6.2.0 Interim Feature 1:Microsoft SharePoint Server Agent V6.2.0.1

User’s Guide

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NoteBefore using this information and the product it supports, read the information in Appendix D, “Notices,” on page 349.

This edition applies to version 6.2.0.1 of IBM Tivoli Monitoring for Microsoft Applications: Microsoft SharePointServer Agent (product number 5724-U17) and to all subsequent releases and modifications until otherwise indicatedin new editions.

© Copyright International Business Machines Corporation 2008, 2009.US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contractwith IBM Corp.

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Contents

Tables . . . . . . . . . . . . . . . vii

Chapter 1. Overview of the MonitoringAgent for Microsoft SharePoint Server . 1IBM Tivoli Monitoring overview. . . . . . . . 1Features of the monitoring agent . . . . . . . 1Functions of the monitoring agent . . . . . . . 1New in this release . . . . . . . . . . . . 3Components of the IBM Tivoli Monitoringenvironment . . . . . . . . . . . . . . 4User interface options . . . . . . . . . . . 4

Chapter 2. Requirements andagent-specific installation andconfiguration information for the

monitoring agent . . . . . . . . . . . 7Requirements for the monitoring agent . . . . . 7Installing language packs . . . . . . . . . . 9

Windows systems. . . . . . . . . . . . 9UNIX or Linux systems . . . . . . . . . . 9

Agent-specific installation and configuration . . . 10Configuration values . . . . . . . . . . 10Remote installation and configuration . . . . 11

Chapter 3. Workspaces reference . . . 13About workspaces . . . . . . . . . . . . 13More information about workspaces . . . . . . 13Cross-linked workspaces . . . . . . . . . . 13

Predefined workspaces . . . . . . . . . . 15Agent Navigator items . . . . . . . . . . 16Microsoft SharePoint Server Navigator item . . 16Alert Navigator item . . . . . . . . . . 17ASP NET Applications Navigator item . . . . 18Availability Navigator item . . . . . . . . 18Database Navigator item . . . . . . . . . 19Document Conversions Navigator item . . . . 19Event Log Navigator item . . . . . . . . 20Excel Services Navigator item . . . . . . . 20InfoPath Forms Services Navigator item . . . . 21MOSS Search Navigator item . . . . . . . 22MSPS Search Navigator item . . . . . . . 29Shared Service Provider Navigator item . . . . 34

SharePoint Publishing Navigator item . . . . 35Web Server Navigator item . . . . . . . . 36

Chapter 4. Attributes reference . . . . 37About attributes . . . . . . . . . . . . . 37More information about attributes. . . . . . . 37Attribute groups and attributes for the MonitoringAgent for Microsoft SharePoint Server . . . . . 37ASP NET Applications attribute group . . . . . 40Availability attribute group . . . . . . . . . 42Database attribute group . . . . . . . . . . 45Document Conversions attribute group . . . . . 46

Event Log attribute group . . . . . . . . . 47Excel Calculation Services attribute group . . . . 49

Excel Services Web Front End attribute group . . . 52Excel Web Access attribute group . . . . . . . 53InfoPath Forms Services attribute group . . . . . 54Office Search Archival Plugin attribute group . . . 60Office Search Gatherer attribute group . . . . . 63Office Search Gatherer Projects attribute group . . 72Office Search Indexer Catalogs attribute group . . 85Office Search Schema Plugin attribute group . . . 101Performance Object Status attribute group. . . . 103Search attribute group . . . . . . . . . . 106Search Archival Plugin attribute group . . . . . 110Search Catalogs attribute group . . . . . . . 112Search Gatherer attribute group . . . . . . . 116Search Gatherer Projects attribute group . . . . 126

Search Indexer Catalogs attribute group . . . . 138Search Schema Plugin attribute group . . . . . 142Search Topic Assistant attribute group . . . . . 144Shared Service Provider attribute group . . . . 146SharePoint Components attribute group . . . . 150SP Publishing Cache attribute group. . . . . . 151SP Search Archival Plugin attribute group . . . . 155SP Search Gatherer attribute group . . . . . . 158SP Search Gatherer Projects attribute group . . . 167SP Search Indexer Catalogs attribute group . . . 180SP Search Schema Plugin attribute group . . . . 196SPP Alerts Notification Service attribute group . . 198SPP Server Alert Manager attribute group . . . . 201SPP Server Alerts Plugin attribute group . . . . 207

Web Server attribute group . . . . . . . . . 215Disk capacity planning for historical data . . . . 216

Chapter 5. Situations reference. . . . 219About situations . . . . . . . . . . . . 219More information about situations . . . . . . 219Predefined situations . . . . . . . . . . . 220Microsoft SharePoint Server Navigator item . . . 222Alert Navigator item . . . . . . . . . . . 222ASP NET Applications Navigator item . . . . . 222Availability Navigator item . . . . . . . . . 222

KQP_SPP_Admin_Service_Down situation . . 222KQP_SPP_Timer_Service_Down situation . . . 222KQP_SPP_Alert_Service_Down situation . . . 223

KQP_Office_Search_Service_Down situation . . 224KQP_SP_Search_Service_Down situation . . . 224KQP_MSPS_Search_Service_Down situation . . 225KQP_MS_SSO_Service_Down situation . . . . 225KQP_WSS_Tracing_Service_Down situation . . 226

Database Navigator item . . . . . . . . . 226Document Conversions Navigator item. . . . . 226Event Log Navigator item . . . . . . . . . 226

KQP_InfoPath_Form_Actions situation . . . . 226KQP_InfoPath_Session_State situation . . . . 227KQP_SP_DB_Login_Failed situation . . . . . 228

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KQP_Insufficient_DB_Permission situation . . 228KQP_Alert_Noti_NoMAILServerRes situation 229KQP_Office_Protocol_Handler situation . . . 229KQP_WSS_Protocol_Handler situation . . . . 230KQP_Connection_To_SP_DB situation . . . . 230KQP_My_Site_Creation_Failure situation . . . 231KQP_Profile_Import_Failed situation . . . . 231KQP_User_Profile_Commit_Failed situation . . 232KQP_Membership_Import_Failed situation . . 232KQP_User_Profile_Sync_Failed situation . . . 233KQP_SSP_Admin_Site_Unavailable situation 233KQP_Sync_Job_Scheduler_Failed situation. . . 234KQP_SSP_Provisioning_Failed situation . . . 234KQP_Last_Query_Server_Removed situation 235KQP_SSP_DB_Sync_Failed situation . . . . . 236KQP_Alert_InvalidPortalSetting situation . . . 236

Excel Services Navigator item . . . . . . . . 237KQP_ECS_Active_Sessions situation . . . . . 237KQP_ECS_Session_Time_Out situation . . . . 237

InfoPath Forms Services Navigator item . . . . 238MOSS Search Navigator item . . . . . . . . 238

KQP_SP_RTB_SystemIOTraffic situation . . . 238KQP_SP_Doc_Delayed_Retry situation . . . . 238KQP_SP_Active_Queue_Length situation . . . 239KQP_SP_Search_Index_Size situation . . . . 239KQP_Office_RTB_SystemIOTraffic situation . . 240KQP_Office_Doc_Delayed_Retry situation . . . 241KQP_Office_Active_Queue_Length situation . . 241KQP_Office_Retries_Rate situation . . . . . 242KQP_Office_Search_Index_Size situation . . . 242

MSPS Search Navigator item . . . . . . . . 243KQP_MSPS_RBT_SystemIOTraffic situation . . 243KQP_MSPS_Search_DocDelayRetry situation 243KQP_MSPS_ActiveQueueLength situation. . . 244KQP_MSPS_Retries_Rate situation . . . . . 244

Shared Service Provider Navigator item . . . . 245SharePoint Publishing Navigator item . . . . . 245KQP_SP_Publish_CacheHitRatio situation . . . 245

Web Server Navigator item . . . . . . . . . 245

Chapter 6. Take Action commandsreference . . . . . . . . . . . . . 247About Take Action commands. . . . . . . . 247More information about Take Action commands 247Predefined Take Action commands . . . . . . 247Start Microsoft Single Sign-on Service action . . . 248Start Office Document Conversions LauncherService action . . . . . . . . . . . . . 249Start Office Document Conversions Load Balancer

Service action . . . . . . . . . . . . . 249Start Office SharePoint Server Search Service action 249Start SharePoint Portal Administration Serviceaction . . . . . . . . . . . . . . . . 250Start SharePoint Portal Alert Service action . . . 250Start SharePoint Portal Search Service action . . . 251Start SharePoint Timer Service action . . . . . 251Start Windows SharePoint Services AdministrationService action . . . . . . . . . . . . . 251Start Windows SharePoint Services Search Serviceaction . . . . . . . . . . . . . . . . 252

Start Windows SharePoint Services Timer Serviceaction . . . . . . . . . . . . . . . . 252Start Windows SharePoint Services Tracing Serviceaction . . . . . . . . . . . . . . . . 253Start Windows SharePoint Services VSS WriterService action . . . . . . . . . . . . . 253Stop Microsoft Single Sign-on Service action . . . 253Stop Office Document Conversions LauncherService action . . . . . . . . . . . . . 254Stop Office Document Conversions Load BalancerService action . . . . . . . . . . . . . 254Stop Office SharePoint Server Search Service action 255Stop SharePoint Portal Administration Serviceaction . . . . . . . . . . . . . . . . 255Stop SharePoint Portal Alert Service action . . . 255Stop SharePoint Portal Search Service action . . . 256Stop SharePoint Timer Service action . . . . . 256Stop Windows SharePoint Services AdministrationService action . . . . . . . . . . . . . 257Stop Windows SharePoint Services Search Serviceaction . . . . . . . . . . . . . . . . 257Stop Windows SharePoint Services Timer Serviceaction . . . . . . . . . . . . . . . . 257Stop Windows SharePoint Services Tracing Serviceaction . . . . . . . . . . . . . . . . 258Stop Windows SharePoint Services VSS WriterService action . . . . . . . . . . . . . 258

Chapter 7. Policies reference. . . . . 259About policies . . . . . . . . . . . . . 259More information about policies . . . . . . . 259Predefined policies . . . . . . . . . . . 259

Chapter 8. Tivoli Common Reportingfor the monitoring agent . . . . . . 261Category 1: Performance reports . . . . . . . 263

Document Conversion Status report . . . . . 263Document Conversion Status Subreport . . . 264Excel Services Performance report . . . . . 265Excel Services Performance Subreport . . . . 267Shared Service Provider Performance report . . 268Gatherer report . . . . . . . . . . . . 270Indexer Catalogs report . . . . . . . . . 271Archival Plug-in report . . . . . . . . . 273

Category 2: Alerts reports . . . . . . . . . 275Alert Notification Status report . . . . . . 275Alert Plug-in report . . . . . . . . . . 276Alert Plug-in Subreport . . . . . . . . . 278

Category 3: Availability reports . . . . . . . 279SharePoint Services Availability report . . . . 279SharePoint Services Availability Subreport . . . 279

Category 4: Memory Utilization reports . . . . 280Memory And Threads Usage report . . . . . 280Memory And Threads Usage Subreport . . . 282InfoPath Forms Memory Usage report . . . . 283SharePoint Publishing Cache report . . . . . 284SharePoint Publishing Cache Subreport. . . . 285

Category 5: Event Details reports. . . . . . . 286SharePoint Event Details report . . . . . . 286

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Chapter 9. Troubleshooting . . . . . 289Gathering product information for IBM SoftwareSupport . . . . . . . . . . . . . . . 289Built-in troubleshooting features . . . . . . . 289Problem classification. . . . . . . . . . . 290Trace logging . . . . . . . . . . . . . 290

Overview of log file management . . . . . 290

Principal trace log files . . . . . . . . . 291Setting RAS trace parameters . . . . . . . 293Problems and workarounds . . . . . . . . 295

Installation and configuration troubleshooting 295Remote deployment troubleshooting . . . . 297Agent troubleshooting . . . . . . . . . 298Workspace troubleshooting . . . . . . . . 301Situation troubleshooting . . . . . . . . 307Take Action commands troubleshooting . . . 310Tivoli Common Reporting troubleshooting . . 310

Support information . . . . . . . . . . . 312Informational, warning, and error messages . . . 312

Message format . . . . . . . . . . . 313Monitoring Agent for Microsoft SharePoint

Server messages . . . . . . . . . . . 313

Appendix A. IBM Tivoli EnterpriseConsole event mapping . . . . . . . 321

Appendix B. Documentation library 343Monitoring Agent for Microsoft SharePoint Serverlibrary. . . . . . . . . . . . . . . . 343Prerequisite publications. . . . . . . . . . 343

Related publications . . . . . . . . . . . 344Other sources of documentation . . . . . . . 344

Appendix C. Accessibility . . . . . . 347Navigating the interface using the keyboard . . . 347Magnifying what is displayed on the screen . . . 347

Appendix D. Notices . . . . . . . . 349Trademarks . . . . . . . . . . . . . . 351

Index . . . . . . . . . . . . . . . 353

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Tables

1. Supported operating system and applicationversions . . . . . . . . . . . . . . 7

2. Cross-linked workspaces . . . . . . . . 143. Capacity planning for historical data logged by IBM Tivoli Monitoring for MicrosoftApplications: Microsoft SharePoint ServerAgent . . . . . . . . . . . . . . 217

4. Supported databases . . . . . . . . . 2615. Information to gather before contacting IBM

Software Support . . . . . . . . . . 2896. Trace log files for troubleshooting agents 2917. Problems and solutions for installation and

configuration . . . . . . . . . . . 2968. General problems and solutions for

uninstallation . . . . . . . . . . . 297

9. Remote deployment problems and solutions 29810. Agent problems and solutions . . . . . . 298

11. Workspace problems and solutions . . . . 30112. General situation problems and solutions 30713. Problems with configuring situations that you

solve in the Situation Editor . . . . . . 30814. Problems with configuration of situations that

you solve in the Workspace area . . . . . 30915. Take Action commands problems and

solutions . . . . . . . . . . . . . 31016. Tivoli Common Reporting for Monitoring

Agent for Microsoft SharePoint Serverproblems and solutions . . . . . . . . 310

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Chapter 1. Overview of the Monitoring Agent for MicrosoftSharePoint Server

The Monitoring Agent for Microsoft SharePoint Server provides you with thecapability to monitor Microsoft SharePoint Server, and to perform basic actionswith Microsoft SharePoint Server. This chapter provides a description of thefeatures, components, and interface options for the Monitoring Agent for MicrosoftSharePoint Server.

IBM Tivoli Monitoring overview

IBM Tivoli Monitoring is the base software for the Monitoring Agent for MicrosoftSharePoint Server. IBM Tivoli Monitoring provides a way to monitor theavailability and performance of all the systems in your enterprise from one orseveral designated workstations. It also provides useful historical data that you canuse to track trends and to troubleshoot system problems.

You can use IBM Tivoli Monitoring to perform the following tasks:

v Monitor for alerts on the systems that you are managing by using predefinedsituations or custom situations.

v Establish your own performance thresholds.

v Trace the causes leading to an alert.

v Gather comprehensive data about system conditions.

v Use policies to perform actions, schedule work, and automate manual tasks.

The Tivoli Enterprise Portal is the interface for IBM Tivoli Monitoring products. Byproviding a consolidated view of your environment, the Tivoli Enterprise Portalpermits you to monitor and resolve performance issues throughout the enterprise.

See the IBM Tivoli Monitoring publications listed in “Prerequisite publications” onpage 343 for complete information about IBM Tivoli Monitoring and the TivoliEnterprise Portal.

Features of the monitoring agent

The Monitoring Agent for Microsoft SharePoint Server software can identify, notifyyou of, and correct common problems with the application that it monitors. Thesoftware includes the following features:

v Monitoring

v Data gathering

v Operations management

Functions of the monitoring agent

The Monitoring Agent for Microsoft SharePoint Server provides the followingfunctions:

Availability monitoringMonitors the following services, indicating when down:

v SharePoint Portal Administration Service

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v Microsoft® Single Sign-on service

v SharePoint Timer Service

v SharePoint Portal Search Service

v SharePoint Portal Alert Service

v Office SharePoint Server Search Service

v Office Document Conversions Load Balancer Service

v Office Document Conversions Launcher Service

v SharePoint Services VSS Writer Service

v Windows® SharePoint Services Tracing Service

v Windows SharePoint Services Timer Service

v Windows SharePoint Services Search Service

v Windows SharePoint Services Administration Service.

Error and event log monitoringMonitors for event sources affecting SharePoint Server availability orperformance.The following MOSS event sources are monitored by the agent:

v

Office Document Conversions Launcher Servicev Office Server Search

v Office SharePoint Server

v Office SharePoint Server Error Reporting

v SharePoint Products and Technologies Configuration Wizard

v SPAdmin

v Windows SharePoint Services 3

v Windows SharePoint Services 3 Error Reporting

v Windows SharePoint Services 3 Search

v Microsoft Single Sign-on Service

The following MSPS event sources are monitored by the agent:v SharePoint Portal Administration Service


v SHAREPOINTPORTAL

v SharePoint Portal Server

v SharePoint Portal Server Error Reporting

v Windows SharePoint Services 2.0

v Windows SharePoint Services 2.0 Error Reporting

v Microsoft SharePointPS Search Service


v

MSSQL$SHAREPOINTPORTALv SQLAgent$SHAREPOINTPORTAL

v SQLCTR$SHAREPOINTPORTAL

Performance monitoringCollects performance attributes in the following areas, providing situationswhere appropriate:

v Document Conversions

v Infopath Form Services

v Shared Service Provider

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v Excel Services

v SharePoint Publishing Cache

v Database

v Search

v Alert

v Web Server

v ASP NET Applications

ActionsProvides stop and start actions for the following services:

v SharePoint Portal Administration Service

v SharePoint Timer Service

v SharePoint Portal Search Service


v Office SharePoint Server Search

v Office Document Conversions Launcher Service

v Office Document Conversions Load Balancer Service


v SharePoint Services Search

v Windows SharePoint Services Timer Services

v Windows SharePoint Services Tracing

v Windows SharePoint Services VSS Writer

v Windows SharePoint Services Administration Service

ReportingProvides a history enablement file that enables the ability to generatereports for all attributes collected.

New in this releaseFor version 6.2.0.1 of the Monitoring Agent for Microsoft SharePoint Server, thefollowing enhancements have been made since version 6.2.0, including the fixpacks:

v Additional supported operating systems as listed in “Requirements for themonitoring agent” on page 7

v New attribute groups

– Web Server

– ASP NET Applications

v New workspaces

– Web Server


v New views

– Web Server


v New situations

– My_Site_Creation_Failure

– Profile_Import_Failed

– User_Profile_Commit_Failed

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– Membership_Import_Failed

– User_Profile_Sync_Failed

– SSP_Admin_Site_Unavailable

– Sync_Job_Scheduler_Failed

– SSP_Provisioning_Failed

– Last_Query_Server_Removed

– SSP_DB_Sync_Failed

– MSPS_Retries_Rate

– Office_Retries_Rate

– Alert_InvalidPortalSettings

– MS_SSO_Service_Down

– WSS_Tracing_Service_Down

v Updated kqp.baroc file to support TEC event mapping

v Integration with the Tivoli® Common Reporting infrastructure to create historicalreports from the data that is collected in the Tivoli Data Warehouse.

Components of the IBM Tivoli Monitoring environmentAfter you install and set up the Monitoring Agent for Microsoft SharePoint Server,you have an environment that contains the client, server, and monitoring agentimplementation for IBM Tivoli Monitoring that contains the following components:

v Tivoli Enterprise Portal client with a Java™-based user interface for viewing andmonitoring your enterprise.

v Tivoli Enterprise Portal Server that is placed between the client and the TivoliEnterprise Monitoring Server and enables retrieval, manipulation, and analysisof data from the monitoring agents. The Tivoli Enterprise Portal Server is thecentral repository for all user data.

v Tivoli Enterprise Monitoring Server that acts as a collection and control point for

alerts received from the monitoring agents, and collects their performance andavailability data. The Tivoli Enterprise Monitoring Server is also a repository forhistorical data.

v IBM Tivoli Enterprise Console is an optional component, which acts as a centralcollection point for events from a variety of sources, including those from otherTivoli software applications, Tivoli partner applications, custom applications,network management platforms, and relational database systems. You can viewthese events through the Tivoli Enterprise Portal (using the event viewer), andyou can forward events from IBM Tivoli Monitoring situations to the IBM TivoliEnterprise Console component.

v Tivoli Common Reporting is a separately installable feature available to users of Tivoli software that provides a consistent approach to generating andcustomizing reports. Some individual products provide reports that are designedfor use with Tivoli Common Reporting, and have a consistent look and feel.

User interface options

Installation of the base software and other integrated applications provides thefollowing interfaces that you can use to work with your resources and data:

Tivoli Enterprise Portal browser client interfaceThe browser client interface is automatically installed with the TivoliEnterprise Portal Server. To start the Tivoli Enterprise Portal browser client


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in your Internet browser, enter the URL for a specific Tivoli EnterprisePortal browser client installed on your Web server.

Tivoli Enterprise Portal desktop client interfaceThe desktop client interface is a Java-based graphical user interface (GUI)on a Windows or Linux® workstation.

IBM Tivoli Enterprise Console

An event management application that integrates system, network,database, and application management to help ensure the optimalavailability of an IT services for an organization.

Manage Tivoli Enterprise Monitoring Services windowThe window for the Manage Tivoli Enterprise Monitoring Services utility isused for configuring the agent and starting Tivoli services not alreadydesignated to start automatically.

Tivoli Common ReportingA Web user interface for specifying report parameters and other reportproperties, generating formatted reports, scheduling reports, and viewingreports. The user interface is based on the Tivoli Integrated Portal.

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Chapter 2. Requirements and agent-specific installation andconfiguration information for the monitoring agent

This chapter contains information about the requirements for the Monitoring Agentfor Microsoft SharePoint Server, and agent-specific information related toinstallation and configuration of the agent.

To install and configure the Monitoring Agent for Microsoft SharePoint Server, usethe procedures for installing monitoring agents in the IBM Tivoli MonitoringInstallation and Setup Guide along with the information in this chapter.

If you are performing a silent installation using a response file, see the informationabout performing a silent installation in the IBM Tivoli Monitoring Installation andSetup Guide.

Requirements for the monitoring agent

In addition to the requirements described in the IBM Tivoli Monitoring Installationand Setup Guide, the Monitoring Agent for Microsoft SharePoint Server has thefollowing requirements:

v The monitoring agent runs on any of these operating systems:

Table 1. Supported operating system and application versions

Operating system versions

Microsoft SharePoint Server

SharePoint 2003SP™ 3

SharePoint 2007SP 2

32 bit 32 bit 64 bit

Windows Server 2003 Web

Edition (32 bit)

Yes Yes No

Windows Server 2003 SE (32 bit) Yes Yes No

Windows Server 2003 EE (32 bit)with Service Pack 1 or ServicePack 2

Yes Yes No

Windows Server 2003 DatacenterEdition (32 bit)

Yes Yes No

Windows Server 2003 WebEdition (64 bit)

Yes No No

Windows Server 2003 SE (64 bit) Yes No No

Windows Server 2003 EE (64 bit) Yes No No


Yes No No


No Yes No

Windows Server 2008 SE (32 bit) No Yes No

Windows Server 2008 EE (32 bit) No Yes No


No Yes No


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Table 1. Supported operating system and application versions (continued)

Operating system versions

Microsoft SharePoint Server

SharePoint 2003SP™ 3

SharePoint 2007SP 2

32 bit 32 bit 64 bit


No No No

Windows Server 2008 SE (64 bit) No No No

Windows Server 2008 EE (64 bit) No No No


No No No

Windows Server 2008 onItanium2 (IA64)

No No No

Windows Server 2008 Datacenteron Itanium2 (IA64)

No No No

Virtual machine (Windows 2003,All editions, 32 bit) that are

created on Hyper-V Server 2008

Yes Yes No

Virtual machine (Windows 2003,All editions, 64 bit) that arecreated on Hyper-V Server 2008

Yes No No


No Yes No


No No No

The operating system user account must have administrative privileges. The

agent service runs under the operating system user account.

Note: For the most current information about the operating systems that aresupported, see http://www-306.ibm.com/software/sysmgmt/products/support/Tivoli_Supported_Platforms.html.

v This agent monitors the following versions:

– Microsoft SharePoint Server 2003, 2007

v A single computer that hosts the hub monitoring server, portal server, and amonitoring agent requires approximately 300 MB of space. A computer thathosts only the monitoring agent requires approximately 30 MB of space,including the specific enablement code for the monitoring agent. More space isrequired for each additional monitoring agent that you deploy on the

monitoring computer.v The monitoring agent must be connected to the following software:

– IBM® Tivoli Monitoring V6.2.0 Fix Pack 1 or later.

After you install the prerequisite software, install the following software, whichis required for the Monitoring Agent for Microsoft SharePoint Server to operate:

– Monitoring Agent for Microsoft SharePoint Server

– Monitoring Agent for Microsoft SharePoint Server for Tivoli EnterpriseMonitoring Server support


http://www-306.ibm.com/software/sysmgmt/products/support/Tivoli_Supported_Platforms.htmlhttp://www-306.ibm.com/software/sysmgmt/products/support/Tivoli_Supported_Platforms.htmlhttp://www-306.ibm.com/software/sysmgmt/products/support/Tivoli_Supported_Platforms.htmlhttp://www-306.ibm.com/software/sysmgmt/products/support/Tivoli_Supported_Platforms.html

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– Monitoring Agent for Microsoft SharePoint Server for Tivoli Enterprise PortalServer support

– Monitoring Agent for Microsoft SharePoint Server for Tivoli Enterprise PortalDesktop Client support

– Monitoring Agent for Microsoft SharePoint Server for Tivoli Enterprise PortalBrowser Client support

Installing language packs

To install a language pack for the agent support files on the Tivoli EnterpriseMonitoring Server, the Tivoli Enterprise Monitoring Agent, and the TivoliEnterprise Portal Server, first make sure that you have already installed theproduct in English, then perform the following steps depending on whichoperating system you are using.

Windows systems1. Double-click lpinstaller.bat in the language pack CD to launch the installation

program.

2. Select the language of the installer and click OK.3. Click Next on the Introduction panel.

4. Click Add/Update and click Next.

5. Select the folder in which the National Language Support package(NLSPackage) files are located.

Note: Usually the NLSPackage files are located in the nlspackage folderwhere the installer executable is located.

6. Select the language support for the agent of your choice and click Next.

Note: Hold down the Ctrl key for multiple selections.

7. Select the languages that you want to install and click Next.

8. Examine the installation summary page and click Next to begin installation.

9. Click Finish after installation completes to exit the installer.

10. Restart Tivoli Enterprise Portal Desktop Client, Tivoli Enterprise Portal Server,and Eclipse Help Server if any of these components are installed.

UNIX or Linux systems1. Run the following command to create a temporary directory on the computer.

Make sure that the full path of the directory does not contain any spaces:

mkdir dir_name

2. Mount the language pack CD to the temporary directory you just created.

3. Run the following command to launch the installation program:

cd dir_namelpinstaller.sh -c ITM Home Directory

Where ITM Home Directory is where you installed IBM Tivoli Monitoring.Usually it is /opt/IBM/ITM for AIX® and Linux.

4. Select the language of the installer and click OK.

5. Click Next on the Introduction panel.

6. Click Add/Update and click Next.

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7. Select the folder in which the National Language Support package(NLSPackage) files are located.

Note: Usually, the NLSPackage files are located in the nlspackage folderwhere the installer executable is located.

8. Select the language support for the agent of your choice and click Next.

Note: Hold down the Ctrl key for multiple selections.

9. Select the languages that you want to install and click Next.

10. Examine the installation summary page and click Next to begin installation.

11. Click Finish after installation completes to exit the installer.

12. Restart Tivoli Enterprise Portal Desktop Client, Tivoli Enterprise Portal Server,and Eclipse Help Server if any of these components are installed.

Agent-specific installation and configuration

In addition to the installation and configuration information in the IBM Tivoli Monitoring Installation and Setup Guide, use the information in this section to install

and configure the Monitoring Agent for Microsoft SharePoint Server.

No special setup is necessary to manage this application.

Configuration valuesFor both local and remote configuration, provide the configuration values for theagent to operate. When configuring an agent, a panel is displayed so you can entereach value. When there is a default value, this value is pre-entered into the field. If a field represents a password, two entry fields are displayed. You must enter thesame value in each field. The values you type are not displayed to help maintainthe security of these values.

The configuration for this agent is organized into the following groups:

SharePoint Database Configuration for MOSS(MOSS_APPLICATION_CONFIGURATION)

The configuration elements defined in this group are always present in theagent’s configuration.

This group defines information that applies to the entire agent.

Database PasswordDatabase Password

The type is password.

This value is optional.

Database User IDDatabase User ID

The type is string.


SharePoint Configuration Database DSN NameSharePoint Configuration Database DSN Name

The type is string.



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SharePoint Database Configuration for MSPS(SPS_APPLICATION_CONFIGURATION)

The configuration elements defined in this group are always present in theagent’s configuration.

This group defines information that applies to the entire agent.

Database PasswordDatabase Password

The type is password.


Database User IDDatabase User ID

The type is string.


SharePoint Configuration Database DSN NameSharePoint Configuration Database DSN Name

The type is string.


Remote installation and configurationWhen installing the agent remotely, you must provide the configuration values forthe agent to operate. See “Configuration values” on page 10.

See the tacmd describeSystemType section in the IBM Tivoli Monitoring CommandReference for information on displaying the configuration options that are availableto use with the configureSystem or addSystem commands.

You can install the monitoring agent remotely from the Tivoli Enterprise Portal orfrom the command line. To install from the portal, see the IBM Tivoli MonitoringInstallation and Setup Guide.

If using the command line, the following command is an example of remoteinstallation and configuration for Windows operating systems:

tacmd addSystem -t QP -n Primary:sample.node.name:NT-p MOSS_APPLICATION_CONFIGURATION.KQP_MOSS_DB_PWD=value

MOSS_APPLICATION_CONFIGURATION.KQP_MOSS_DB_USER=valueMOSS_APPLICATION_CONFIGURATION.KQP_MOSS_DSN=valueSPS_APPLICATION_CONFIGURATION.KQP_SPS_DB_PWD=valueSPS_APPLICATION_CONFIGURATION.KQP_SPS_DB_USER=valueSPS_APPLICATION_CONFIGURATION.KQP_SPS_DSN=value

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Chapter 3. Workspaces reference

This chapter contains an overview of workspaces, references for detailedinformation about workspaces, and descriptions of the predefined workspaces

included in this monitoring agent.

About workspaces

A workspace is the working area of the Tivoli Enterprise Portal applicationwindow. At the left of the workspace is a Navigator that you use to select theworkspace you want to see. As part of the application window, the right side of the status bar shows the Tivoli Enterprise Portal server name and port number towhich the displayed information applies, and the ID of the current user.

When you select an item in the Navigator tree, a default workspace is displayed.When you right-click a Navigator item, a menu that includes a Workspace item is

displayed. The Workspace item contains a list of workspaces for that Navigatoritem. Each workspace has at least one view. Some views have links to otherworkspaces.

This monitoring agent provides predefined workspaces. You cannot modify ordelete the predefined workspaces, but you can create new workspaces by editingthem and saving the changes with a different name.

A table view within a workspace corresponds to a group of attributes; the columnsin the table view show some or all of the attributes available in the attribute group.

More information about workspaces

For more information about creating, customizing, and working with workspaces,see the IBM Tivoli Monitoring User’s Guide.

For a list of the predefined workspaces for this monitoring agent and a descriptionof each workspace, refer to the Predefined workspaces section in this chapter andthe information in that section for each individual workspace.

Some attribute groups for this monitoring agent might not be represented in thepredefined workspaces or views for this agent. For a full list of the attributegroups, see the Attributes reference section.

Cross-linked workspaces

This section contains cross-links from the SharePoint Server agent workspaces tothe .NET Framework agent, the IIS Agent, and the SQL Server Agent workspaces.The table 2 contains source, target, and filtering criteria for the cross-linkedworkspaces.


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Table 2. Cross-linked workspaces

SourceNavigatorItem

SourceWorkspacesName

Source ViewName

TargetNavigatorItem

TargetWorkspaceName Filter

Target Agent Name: Microsoft IIS Agent

Web Server Web Server

Details

Web Server Web Server Data and File

TransferStatistics

Site Name

Web Server Web ServerDetails

Web Server Web Server ErrorStatistics

Site Name

Web Server Web ServerDetails

Web Server Web Server Connectionand LogonAttemptStatistics

Site Name

Target Agent Name: .Net Framework Agent

ASP NETApplications

ASP NETApplicationsDetails

ASP NETApplications

ASP NETApplications

ASP NETApplications

InstanceName

ASP NETApplications

ASP NETApplicationsDetails

ASP NETApplications

ASP NETApplications

ASP.NETApplicationsv1.1

InstanceName

Target Agent Name : Microsoft SQL Server Agent

Database DatabaseDetails

SharePointDatabaseInformation

Databases DatabasesInformation

DatabaseName*



Databases Log andSpaceInformation

DatabaseName*


SharePointDatabase

Information

Processes ProcessesInformation

DatabaseName*



Servers ServerSummary

N.A.



Servers ServerConfiguration

N.A.



Servers ServerStatistics

N.A.


SharePointDatabase

Information

ErrorlogAlerts

ErrorlogAlerts

N.A.



Databases Device Detail DatabaseName

Note: * indicates that the filter is added for SharePoint Server agent V6.2.0.1.


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Predefined workspaces

The Monitoring Agent for Microsoft SharePoint Server provides the followingpredefined workspaces, which are organized by Navigator item.

v Microsoft SharePoint Server Navigator item

– Microsoft SharePoint Server workspace

v Alert Navigator item

– Alert workspace

– Alert Plugin Details workspace

– Alerts API Details workspace

– Alerts Manager Details workspace

– Alerts Notification Service E-mail Status workspace

v ASP NET Applications Navigator item

– ASP NET Applications workspace

v Availability Navigator item

– Availability workspace

– Performance Object Status workspace

v Database Navigator item

– Database workspace

v Document Conversions Navigator item

– Document Conversions workspace

v Event Log Navigator item

– Event Log workspace

v Excel Services Navigator item

– Excel Calculation Services Session Status workspace

– Excel Services workspace

– Excel Web Access Request Status workspace– Excel Web Front End Request Status workspace

v InfoPath Forms Services Navigator item

– InfoPath Forms Data Connection Status workspace

– InfoPath Forms Services workspace

v MOSS Search Navigator item

– MOSS Search workspace

– Office Search Archival Plugin Details workspace

– Office Search Gatherer Documents Status workspace

– Office Search Gatherer Projects Details workspace

– Office Search Gatherer Projects Documents Crawl Status workspace– Office Search Gatherer Projects Documents Delayed Status workspace

– Office Search Gatherer Projects Documents Details workspace

– Office Search Indexer Catalog Details workspace

– Office Search Indexer Catalog Merge Status workspace

– Office Search Schema Plugin Details workspace

– SharePoint Search Archival Plugin Details workspace

– SharePoint Search Gatherer Details workspace

– SharePoint Search Gatherer Documents Status workspace

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– SharePoint Search Gatherer Projects Details workspace

– SharePoint Search Gatherer Projects Documents Crawl Status workspace

– SharePoint Search Gatherer Projects Documents Delayed Status workspace

– SharePoint Search Gatherer Projects Documents Details workspace

– SharePoint Search Indexer Catalog Details workspace

– SharePoint Search Indexer Catalog Merge Status workspace

– SharePoint Search Schema Plugin Details workspace

v MSPS Search Navigator item

– MSPS Search workspace

– Search Archival Plugin Details workspace

– Search Catalogs Details workspace

– Search Catalogs Query Status workspace

– Search Gatherer Details workspace

– Search Gatherer Documents Status workspace

– Search Gatherer Projects Adaptive Crawl Status workspace

– Search Gatherer Projects Details workspace

– Search Gatherer Projects Documents Crawl Status workspace

– Search Gatherer Projects Documents Delayed Status workspace

– Search Gatherer Projects Documents Details workspace

– Search Indexer Catalogs Details workspace

– Search Indexer Catalogs Document Status workspace

– Search Indexer Catalogs Status workspace

– Search Query Details workspace

– Search Schema Plugin Details workspace

– Search Topic Assistant Details workspace

v Shared Service Provider Navigator item

– Shared Service Provider workspace– SSP Site Latency and Throughput workspace

– SSP User Profiles and Profile Synchronization workspace

v SharePoint Publishing Navigator item

– SharePoint Publishing workspace

– SharePoint Publishing Cache workspace

– SharePoint Publishing Cache Hit Miss Status workspace

v Web Server Navigator item

– Web Server workspace

Agent Navigator itemsThis section contains descriptions of predefined workspaces. The workspaces areorganized by the Navigator item to which the workspaces are relevant.

Microsoft SharePoint Server Navigator item

Microsoft SharePoint Server workspaceThis workspace provides information about Microsoft Office SharePointServer 2007 (or MOSS 2007) and Microsoft SharePoint Portal Server 2003(or MSPS 2003), including installation and availability of services andprocesses.


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This workspace contains the following views:

SharePoint InformationThis report shows the information of the SharePoint ServerVersions, mode of installations, different roles, account information,log path, and central URL path.

Availability

This report shows the state of each component in the application.Each process is displayed using a descriptive name, the name of the running process, and the state of the process (UP, DOWN, orPROCESS_DATA_NOT_AVAILABLE). Each service is displayedusing a descriptive name, the short name of the service, and thestate of the service (UP, DOWN, or UNKNOWN).

Alert Navigator item

Alert workspaceThis workspace provides an overview of notifications that are processedand sent by the alert notification service. The following report and chartsare included in the workspace.


Notification Per SecThis plot chart shows the number of notifications sent per secondto users if the document has changed or search results for aparticular query have changed.

Notifications Sent StatusThis bar chart shows the number of notifications sent.

Notifications Currently ProcessedThis bar chart shows the notifications currently processed.

Notifications

This report gives detailed information of notifications sent.Alert Plugin Details workspace

This workspace provides overview of Alert Plugin. It shows the alertsstatus and documents status processed by Alert Plugin. The followingreport and charts are included in the workspace.


Documents StatusThis bar chart shows the total documents processed by the AlertPlugin and total failed documents.

Alerts StatusThis bar chart shows the total alerts loaded, added, deactivated

and deleted by the Alert Plugin.

Alert Plugin ReportThis report gives the detailed information about the Alert Plugin.

Alerts API Details workspaceThis workspace provides overview of Alert APIs. It shows the status of calls to Alert APIs. The following chart is included in the workspace.

This workspace contains the following view:


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Alerts API CallsThis bar chart shows the number of calls to Alert APIs foractivating, deactivating, deleting, manipulating and editing alerts.

Alerts Manager Details workspaceThis workspace provides overview of Alert Manager. It shows the status of calls to Alert APIs. The following report and charts are included in the

workspace.This workspace contains the following views:

Activate AlertThis plot chart shows the frequency of calls to ActivateAlert.

Activate User AlertsThis plot chart shows the frequency of calls to ActivateUserAlerts.

Alerts Manager ReportThis report shows the details of APIs related to Alert Manager.

Alerts Notification Service E-mail Status workspaceThis workspace provides an overview of notifications sent through e-mail.

This workspace contains the following views:E-mail Sent Per Sec

This plot chart shows the e-mails sent per second.

E-mail SizeThis bar chart shows the average size of e-mails and the size of thelargest e-mail sent.

Total E-mails SentThis bar chart shows the total number of e-mails sent asnotification.

ASP NET Applications Navigator item

ASP NET Applications workspaceThis workspace lists all the SharePoint sites that are hosted on IIS and theirproperties. These properties include Site ID, Site Name, Port, SSL Port,Name, and Host Name. Click the links that are available for the selectedsite to get the data from the .NET agent.


ASP NET ApplicationsThis report shows the properties of all the SharePoint sites. Theseproperties include Site ID, Site Name, Port, SSL Port, Name, andHost Name.

Availability Navigator itemAvailability workspace

The Availability workspace displays the overall health of the application.


AvailabilityDisplays the state of each component in the application. Eachservice is displayed using a descriptive name, the short name of the service, and the state of the service (UP, DOWN, orUNKNOWN). The state is UP if the service is running, DOWN if


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the service exists but is not running. UNKNOWN indicates that theservice is not installed, so these elements are filtered from the view.When the state of the component is DOWN (for a process, orservice) it is highlighted with a red background.

ProcessorDisplays the amount of CPU used by each process that is a

component of the application. This displays the 2 maincomponents of CPU usage, privileged time which is time spent inthe kernel on behalf of the process and user mode time, which isthe time spent running the process code.

ThreadsDisplays the number of threads used by each process that is acomponent of the application.

MemoryDisplays the amount of memory being consumed by each processthat is a component of the application. This total (virtual) size of the process and the size of the process in memory (working set)are displayed.

Performance Object Status workspaceThis workspace displays the overall health of the application.


Performance Object StatusThis report displays the status of the collection of data from theapplication. Normally this will display NO ERROR indicating thatthe agent is collecting application data correctly. If some of theagent’s other views are empty this view will help isolate the causeof the failure. PerfMon objects will display the object class name.

Database Navigator item

Database workspaceSharePoint DB Information found on the managed node. This includesSharePoint Database, database type, host name, version, and SQL Serverinstance.


SharePoint Database InformationSharePoint DB Information found on the managed node. Thisincludes SharePoint Database, database type, host name, version,and instance information.

Document Conversions Navigator item

Document Conversions workspaceThis workspace provides an overview of document conversions process.The following report and charts are included in the workspace.


Pending ConversionsThis bar chart shows the number of pending documentconversions. Too many pending documents can degrade theperformance of the current site, resulting in slower response.


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Incoming E-mails ProcessedThis plot chart shows the rate at which e-mail messages have beenreceived and processed by the SharePoint Server.

Document Conversions ReportThis report shows the details of the Document ConversionsActivity.

Event Log Navigator item

Event Log workspaceThe Event Log workspace shows the details for the recent events logged bythe application to the Windows Event Log. By default, the agent onlydisplays events that occur after the agent is started. Events are removedfrom the Event Log view 1 hour after they occur.


Event LogShows the recent Event Log entries for Microsoft SharePoint Server.

Excel Services Navigator itemExcel Calculation Services Session Status workspace

This workspace provides an overview of the Excel Calculation Servicessessions including the number of active sessions, average session time andnumber of sessions per second. The following report and charts areincluded in the workspace.


Active SessionsThis bar chart shows the number of active sessions. Excel servicestops responding when number of active sessions per user exceedsdefault value of Active Sessions.

Sessions Per SecThis plot chart shows the average number of sessions opened persecond. Large value of this degrades performance of ExcelCalculation Services.

Session ReportThis report gives detailed information of Excel Calculation Servicesessions. Sessions are opened for user to interact with workbook.

Excel Services workspaceThis workspace provides an overview of the Excel Calculation Service. Thefollowing report and charts are included in the workspace.


Workbook Cache SizeThis bar chart shows the total size of Excel Calculation Servicesworkbook cache in megabytes.

Requests with ErrorsThis plot chart shows number of requests that are returned witherrors. Higher rate of errors indicate unexpected behavior of anExcel Calculation Services that directly affects the performance.

Excel Services ReportThis report shows the Excel Calculation Services details.


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Excel Web Access Request Status workspaceThis workspace provides an overview of the Excel Web Access componentof Excel Calculation Services.


Excel Web Access Request TimeThis bar chart shows the Excel Web Access average request time

between the last two samples.

Average Chart Image Requests TimeThis bar chart shows the average time taken between the requestfor a chart image and the issuance of the response to the Web

browser by Excel Web Access.

Chart Image RequestsThis plot chart shows the number of requests for chart imagesserved by Excel Web Access per second.

Excel Web Front End Request Status workspaceThis workspace provides an overview of the Excel Web Front Endcomponent of Excel Calculation Services.


Active RequestsThis bar chart shows total number of active requests, which are

being processed by Excel Calculation Services.

Request Processing TimeThis bar chart shows average processing time for a request to ExcelWeb Front End component. Large value indicates high responsetime.

Requests Per SecThis plot chart shows total number of requests per second to ExcelWeb Front End component.

InfoPath Forms Services Navigator item

InfoPath Forms Data Connection Status workspaceThis workspace provides an overview of data connection. Data connectionis dynamic link between a form and a data source that stores or providesdata for that form. The following report and charts are included in theworkspace.


Query StatusThis plot chart shows data connection queries failure and startedrate. If there is rise in the value of Data Connection Query Started

rate and Data Connection Query Failure rate, user wait time willincrease to get the data from data source. If more than one queryruns on form load, initial form load time will be slow. Failure ratecan be due to one of three reasons: the user cancels the query if itis taking too long to execute, an issue occurs on the back-endimplementation of the data connection, or a network issue occurs

between the end user’s computer and the server.

Submit StatusThis plot chart shows the rate at which data connection of typesubmit started to store or process form data and rate at which it


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failed to store or process the form data. Failure rate can be due toone of three reasons: there are issues in a submit event handler, anissue occurs on the back-end implementation of the dataconnection, or a network issue occurs between the end user’scomputer and the server.

Data Connection Report

This report shows the overall health of data connection of the typequery and submit. 1. Data connection I/O operations are madesynchronously, which means that while they are running, the enduser is unable to interact with the form. 2. Queries thatautomatically run when the form is opened execute sequentially, sothe total time it takes to query multiple data sources is the sum of calling each individually.

InfoPath Forms Services workspaceThis workspace provides an overview of InfoPath forms, which arepublished to SharePoint sites. The following report and chart are includedin the workspace.


Memory UsageThis bar chart shows the memory consumed by form templatesand forms, which are opened by user for filling the data.

InfoPath Forms ReportThis report shows the status of InfoPath forms, which are open byuser for filling the data, in terms of memory used by forms,session and transaction rate.

MOSS Search Navigator item

MOSS Search workspaceThis workspace provides overview of the state of the crawling/indexing

activity and an overview of the performance of the Gatherer. The followingreport and charts are included in the workspace.


System IO Traffic RateThis plot chart shows the disk traffic rate in megabytes per seconddetected by back-off logic. Traffic rate indicates the load on theserver. High traffic rate can be seen when activities such ascrawling are performed.

Filtering Threads StatusThis bar chart shows the status of the filtering threads, which isuseful at the time of crawling activity.

Active Queue LengthThis bar chart shows the number of documents waiting to getfiltered by the filtering process. A low value indicates a healthyserver, which is able to process documents efficiently.

Search Gatherer ReportThis report gives detailed information of the Search gatherer.

Office Search Archival Plugin Details workspaceThis workspace provides overview of status of the Search Archival plugin,which is an internal component of SharePoint.


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Active DocumentsThis bar chart shows the number of documents using the activequeues of Search Archival plug-in of SharePoint.

Total DocumentsThis bar chart shows the number of documents that have used the

active queues of Search Archival plug-in of SharePoint.

Documents StatusThis bar chart shows the number of documents that were returnedwith error, blocked, or retried by the archival plug-in. ’ErrorDocuments’ is a counter used to track documents whose metadatafailed to process in the plug-in.

Archival Plugin ReportThis report gives detailed information of the Archival plug-in.

Office Search Gatherer Documents Status workspaceThis workspace shows the current status of the documents with respect tothe filtering process. It is helpful in tracking the number of documents that

have been delayed and those that returned errors after filtering.This workspace contains the following views:

Documents Filtered StatusThis bar chart shows a comparative view of the documentssuccessfully filtered as opposed to the total crawled documents.The values of both should be more or less equal, which indicatessuccessful crawling.

Documents Delayed StatusThis bar chart shows the number of documents that were delayed

because of site hit frequency rules (Delayed Documents) and thenumber of documents that would be retried after time-out

(Documents Delayed Retry).Documents Filtered Unsuccessfully

This bar chart shows the percentage of documents that were notfiltered successfully. A high percentage indicates a problem withthe filtering process.

Office Search Gatherer Projects Details workspaceThis workspace provides overview of the performance of the ongoingcrawling activity and helps to track the errors that may occur in theprocess.


Errors This bar chart shows all different types of errors received by the

gatherer for a crawl. A large number of errors indicates a problemwith the crawling of documents.

Crawls in ProgressThis plot chart shows the number of content sources that are beingcrawled currently. It shows the total time taken by the crawlingactivity to complete.

Incremental Crawls in ProgressThis plot chart shows the number of incremental crawls currentlyin progress.


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Gatherer activityThis bar chart shows the number of documents that are currently

being crawled.

Office Search Gatherer Projects Documents Crawl Status workspaceThis workspace shows the status of the crawling activity by displayinghow many documents were added, deleted, modified or renamed during

crawling. It also shows the number of successfully filtered documents.This workspace contains the following views:

Documents StatusThis bar chart shows the number of add, delete, modify andmove/rename notifications received by the server.

Processed DocumentsThis bar chart shows how many documents have been successfullyprocessed.

Office Search Gatherer Projects Documents Delayed Status workspaceThis workspace shows the status of pending and filtered documents witherrors.


Documents Filtered with ErrorThis bar chart shows the documents that returned error from thefiltering process of the SharePoint Search Service.

Pending DocumentsThis bar chart shows the number of documents that are waiting to

be processed. Waiting Documents indicates the total queue size of unprocessed documents.

Office Search Gatherer Projects Documents Details workspaceThis workspace gives overview of the status of crawling of documents, andhelps identify the errors and track the performance of the gatherer and

indexer. The following report and chart are included in the workspace.


Documents RetriesThis bar chart shows the total number of times a document accesshas been retried. Having this number high may indicate a problemwith accessing the data.

Documents Status ReportThis report shows the numerical values of the counters related to adocument’s status from Sharepoint search gatherer projectsperformance object.

Office Search Indexer Catalog Details workspace

This workspace provides health of Indexer catalogs in terms of Index size,unique keys generated for entities of catalogs, which are searchable andfailed queries. The following report and charts are included in theworkspace.


Disk Space UsageThis bar chart shows index size in megabytes. It shows the diskspace usage by indexer catalog.


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Percent Failed QueriesThis bar chart shows the percent of failed queries.

Unique Keys GeneratedThis bar chart shows the number of unique keys generated. Uniquekeys are the lists of IDs for the entities which are searchable.

Indexer Catalog Report

This report shows the progress of indexing process and health of indexer catalog.

Office Search Indexer Catalog Merge Status workspaceThis workspace provides progress of indexing process.


Documents FilteredThis bar chart shows number of documents filtered.

Memory UsageThis bar chart shows the memory consumed by wordlists.Wordlists are temporary, in-memory indexes used to cache data fora small number of documents.

Merge StatusThis bar chart shows the number of merges since the catalog wasloaded for different level of indexing process.

Office Search Schema Plugin Details workspaceThis workspace provides overview of status of the Office Search Schemaplugin, which is an internal component of SharePoint. The following reportand charts are included in the workspace.


Error DocumentsThis bar chart shows the number of documents that returned errors

from the plugin. A high value of this counter indicates a problemwith the Schema plugin component of SharePoint.

Documents ProcessedThis bar chart shows the total number of documents processed bythe Schema plugin.

Documents Processed Per SecThis plot chart shows the rate of documents being processed by theSchema plug-in of SharePoint.

Schema Plugin ReportThis report detailed information of Schema plugin.

SharePoint Search Archival Plugin Details workspace

This workspace provides overview of status of the SharePoint SearchArchival plugin, which is an internal component of SharePoint.



Total DocumentsThis bar chart shows the number of documents that have used theactive queues of Search Archival plug-in of SharePoint.


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Archival Plugin Report

This report gives detailed information of the Archival plug-in.SharePoint Search Gatherer Details workspace

This workspace provides overview of the state of the crawling/indexingactivity and an overview of the performance of the Gatherer. The followingreport and charts are included in the workspace.



Filtering Threads StatusThis bar chart shows the status of the filtering threads, which isuseful at the time of crawling activity. The threads may be idle,accessing network, inside plug-ins or blocked when the gathererservice backs off.


Search Gatherer ReportThis report gives detailed information of the Search gatherer.

SharePoint Search Gatherer Documents Status workspaceThis workspace shows the current status of the documents with respect tothe filtering process. It is helpful in tracking the number of documents thathave been delayed and those that returned errors after filtering.


Documents Filtered StatusThis bar chart shows a comparative view of the documentssuccessfully filtered as opposed to the total crawled documents.The values of both should be more or less equal, which indicatessuccessful crawling.


because of site hit frequency rules (Delayed Documents) and thenumber of documents that would be retried after time-out(Documents Delayed Retry).

Documents Filtered UnsuccessfullyThis bar chart shows the percentage of documents that were notfiltered successfully. A high percentage indicates a problem withthe filtering process.


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SharePoint Search Gatherer Projects Details workspaceThis workspace provides overview of the performance of the ongoingcrawling activity and helps to track the errors that may occur in theprocess.


Errors This bar chart shows all different types of errors received by the

Gatherer for a crawl. A large number of errors indicates a problemwith the crawling of documents.


Incremental Crawls in ProgressThis plot chart shows the number of incremental crawls currentlyin progress.


being crawled.SharePoint Search Gatherer Projects Documents Crawl Status workspace

This workspace shows the status of the crawling activity by displayinghow many documents were added, deleted, modified or renamed duringcrawling. It also shows the number of successfully filtered documents.



Processed DocumentsThis bar chart shows how many documents have been successfully

processed.

SharePoint Search Gatherer Projects Documents Delayed Status workspaceThis workspace shows the status of pending and filtered documents witherrors.





SharePoint Search Gatherer Projects Documents Details workspaceThis workspace gives overview of the status of crawling of documents, andhelps identify the errors and track the performance of the gatherer andindexer. The following report and chart are included in the workspace.



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Documents RetriesThis bar chart shows the total number of times a document accesshas been retried. Having this number high may indicate a problemwith accessing the data.

Documents Status ReportThis report shows the numerical values of the counters related to

documents status from Sharepoint search gatherer projectsperformance object.

SharePoint Search Indexer Catalog Details workspaceThis workspace provides health of Indexer catalogs in terms of Index size,unique keys generated for entities of catalogs, which are searchable andfailed queries. The following report and charts are included in theworkspace.


Disk Space UsageThis bar chart shows index size in megabytes. It shows the diskspace usage by indexer catalog.

Percent Failed QueriesThis bar chart shows the percent of failed queries.

Unique Keys GeneratedThis bar chart shows the number of unique keys generated. Uniquekeys are the lists of IDs for the entities which are searchable.

Indexer Catalog ReportThis report shows the progress of indexing process and health of indexer catalog.

SharePoint Search Indexer Catalog Merge Status workspaceThis workspace provides progress of indexing process.


Documents FilteredThis bar chart shows number of documents filtered.

Memory UsageThis bar chart shows the memory consumed by wordlists.Wordlists are temporary, in-memory indexes used to cache data fora small number of documents.

Merge StatusThis bar chart shows the number of merges since the catalog wasloaded for different level of indexing process.

SharePoint Search Schema Plugin Details workspaceThis workspace provides overview of status of the SharePoint SearchSchema plugin, which is an internal component of SharePoint. Thefollowing report and charts are included in the workspace.


Error DocumentsThis bar chart shows the number of documents that returned errorsfrom the plugin. A high value of this counter indicates a problemwith the Schema plugin component of SharePoint.


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Documents ProcessedThis bar chart shows the total number of documents processed bythe Schema plugin.

Documents Processed Per SecThis plot chart shows the rate of documents being processed by theSchema plug-in of SharePoint.

Schema Plugin ReportThis report detailed information of Schema plugin.

MSPS Search Navigator item

MSPS Search workspaceThis workspace provides overview of information about importantparameters with regards to the Search service, such as current connectionsand threads that process search queries.


Current® ConnectionsThis bar chart shows the number of connections that are currently

established between the Search service and its clients.

Threads StatusThis bar chart shows the comparative view of threads that areactually servicing queries and the total currently available threadsfor servicing queries from the clients. This gives an idea of theusage of the Search service by the users.

Search Archival Plugin Details workspaceThis workspace provides an overview of status of the Search Archivalplugin, which is an internal component of SharePoint.



Total DocumentsThis bar chart shows the number of documents that have used theactive queues of Search Archival plug-in of SharePoint.


Archival Plugin Report

This report gives detailed information of the Archival plug-in.

Search Catalogs Details workspaceThis workspace provides the health of Search catalogs in terms of catalogsize, unique keys generated for entities of catalogs which are searchableand persistent indexes.


Disk Space UsageThis bar chart shows catalog size in megabytes. It shows the diskspace usage by catalog.


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Persistent IndexesThis bar chart shows the number of persistent indexes. A persistentindex is a shadow index created by merging word lists andsometimes other shadow indexes into a single index.

Unique Keys GeneratedThis bar chart shows the number of unique keys generated. Unique

keys are the lists of IDs for the entities which are searchable.Search Catalogs Query Status workspace

This workspace provides the performance of queries posted to SearchCatalogs.


Failed Queries StatusThis bar chart shows the number of failed queries. If there is rise invalue of failed queries there will be performance issue in terms of throughput. Throughput is defined as how many queries thecatalog can process per second.

Percent Failed Queries

This bar chart shows the percent of failed queries.Failed Queries Per Sec

This plot chart shows the rate of queries failed. If there is rise invalue of failed queries per second there will be performance issuein terms of throughput. Throughput is defined as how manyqueries the catalog can process per second.

Query ReportThis report shows performance of queries in terms of queriesposted to Search catalogs, failed queries and succeeded queries.

Search Gatherer Details workspaceThis workspace provides overview of the state of the crawling and

indexing activities and an overview of the performance of the Gatherer.The following report and charts are included in the workspace.



Filtering Threads StatusThis bar chart shows the status of the filtering threads, which isuseful at the time of crawling activity. The threads may be idle,accessing network, inside plug-ins or blocked when the gathererservice backs off.


Gatherer ReportThis report gives the detailed information of the Search gatherer.

Search Gatherer Documents Status workspaceThis workspace shows the current status of the documents with respect to


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the filtering process. It is helpful in tracking the number of documents thathave been delayed and those that returned errors after filtering.


Documents Filtered StatusThis bar chart shows a comparative view of the documentssuccessfully filtered as opposed to the total crawled documents.

The bars should be more or less equal in length, which indicatessuccessful crawling.


because of site hit frequency rules (Delayed Documents) and thenumber of documents that would be retried after time-out(Documents Delayed Retry).

Documents Filtered UnsuccessfullyThis bar chart shows the percentage of documents that were notfiltered successfully. A high percentage indicates a problem withthe filtering process.

Search Gatherer Projects Adaptive Crawl Status workspaceThis workspace provides overview of the adaptive crawl of SPS 2003. Thefollowing graphs are included in the workspace.


Adaptive crawl statusThis bar chart shows the status of the adaptive crawl.

Incorrect Adaptive crawl behaviorThis bar chart shows how many documents are incorrectlyaccepted or rejected by adaptive crawl.

Search Gatherer Projects Details workspaceThis workspace provides an overview of the performance of the ongoing

crawling activity and helps to track the errors that may occur in theprocess.


Errors This bar chart shows all different types of errors received by thegatherer for a crawl. A large number of errors indicates a problemwith the crawling of documents.


Incremental Crawls in Progress

This plot chart shows the number of incremental crawls currentlyin progress.


being crawled.

Search Gatherer Projects Documents Crawl Status workspaceThis workspace shows the status of the crawling activity by displayinghow many documents were added, deleted, modified or renamed duringcrawling. It also shows the number of successfully filtered documents.


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Processed DocumentsThis bar chart shows how many documents have been successfully

processed.

Search Gatherer Projects Documents Delayed Status workspaceThis workspace shows the status of the pending and filtered documentswith errors.





Search Gatherer Projects Documents Details workspaceThis workspace gives overview of the status of crawling of documents, andhelps identify the errors and track the performance of the gatherer andindexer. The following report and chart are included in the workspace.


Documents RetriesThis bar chart shows the total number of times a document accesshas been retried. A high number indicates a problem withaccessing the data.

Documents Status ReportThis report gives detailed information of Sharepoint SearchGatherer Projects.

Search Indexer Catalogs Details workspaceThis workspace provides the index size and progress of the indexingprocess.


Disk Space UsageThis bar chart shows index size in megabytes. It shows the diskspace used by index.

Resource Intensive Process

This bar chart shows the number of propagations in progress.Unique Keys Generated

This bar chart shows the number of unique keys generated. Uniquekeys are the lists of IDs for the entities which are searchable.

Search Indexer Catalogs Document Status workspaceThis workspace provides information of filtered documents, documents inprogress, files to be filtered and number of documents.



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Indexing Process StatusThis bar chart shows the progress of indexing process in terms of document filtered, documents in progress and files to be filtered.

Number of DocumentsThis bar chart shows the number of documents in Search IndexerCatalogs.

Search Indexer Catalogs Status workspaceThis workspace provides the progress of the indexing process.


WordlistsThis bar chart shows the number of wordlists. Word lists aretemporary, in-memory indexes used to cache data for a smallnumber of documents.

Persistent IndexesThis bar chart shows the number of persistent indexes. A persistentindex is a shadow index created by merging word lists andsometimes other shadow indexes into a single index.

Active DocumentsThis bar chart shows the number of documents currently active incontent index. The collection of the word lists, the persistentindexes, and the master index is referred to as the content index.

Search Query Details workspaceThis workspace helps to measure the efficiency of the Search service torespond to user queries. The following report and charts are included inthe workspace.


Failed Query RateThis plot chart shows the rate of queries that have failed. It should

be low in value to indicate a healthy Search service.

Failed QueriesThis bar chart shows the number of queries that have failed.

Percent Failed QueriesThis plot chart shows the percent of failed queries.

Query ReportThis report gives detailed information of search queries.

Search Schema Plugin Details workspaceThis workspace provides an overview of the status of the Search Schemaplugin, which is an internal component of SharePoint. The following reportand charts are included in the workspace.


Error DocumentsThis bar chart shows the number of documents that returned errorsfrom the plugin. A high value

Date post:	05-Jul-2018
Category:	Documents
Upload:	mohamed-el-tokhy
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