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Shelve more with less –with Lean
Nancy KressUniversity of Nevada Las
Vegas
What you will learn about Lean:
Lean conceptsPractical examples
Why it works
The Reality
• Books still circulate• Semester ends, students
return books• Semester ends, students
unavailable to shelve books
What is “Lean?”
• Efficiency of work• Organize processes to add value
to the customer
• Do more with less
Do more with less WHAT?
• Correction• Waiting• Inventory• Excessive motion• Transportation
Auto manufacturing : Shelving books
Bookstacks : Supermarket
Basic Lean Principles• Specify VALUE by specific service/product• Identify the VALUE STREAM for the
service/product• Make value FLOW without interruptions• Let the customer PULL value from the
producer• Pursue PERFECTION
Lean Principle #1:
VALUE• A service or product provided to
the customer – that they would willingly pay for
VALUE• Product = BOOK IN CATALOG
• Right time = NOW, AT THE SHELF
• Right price = FREE
Wasteful Shelving Activities
Correction: Checking work for errorsDo it right the first time!
Lean Principle #2: VALUE STREAM• Activities required to provide a product or service into the hands
of the customer
VALUE STREAM
Wasteful Shelving Activities
Waiting: Sorting books
Wasteful Shelving Activities
Transportation: book run
Lean Principle #3:FLOW
• Completion of tasks along the value stream with no delays or
stoppages
Wasteful Shelving Activities
Transportation: moving carts
Lean Principle #4:PULL
• The customer identifies the product or service they need, and gets is exactly when they need it.
Wasteful Shelving Activity
Inventory: any form of batch processing
Lean Principle #5:PERFECTION
• The complete elimination of any activities along the value stream
that don’t add value.
ReferencesKress, N. (2007). Lean thinking in libraries. Journal of Access Services, 4 (no. 3/4)
Madison, D. (2005). Process mapping, process improvement, and process management: A practical guide for enhancing work and information flow. Chico, Calif: Paton Press.
Womack, J., & Jones, D. (2003) Lean thinking: banish waste and create wealth in your corporation. New York: Free Press.