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1
livin Shildon
Community Plan 2012-2014
with the community at heart Revised March 2013
2
Equality and Diversity livin aims to ensure that Equality and Diversity lies at the heart of our business and allows our customers to access high quality services tailored to their individual diverse needs. It is our policy to provide access to services and employment equality to all, irrespective of age, race or ethnic origin, gender, marital or family status, religious or philosophical belief or political opinion, disability, nationality or sexual orientation. As part of our commitment we, and our working partners, aim to treat everyone as equal citizens and recognise, support and value the diversity of the communities in which they live.
Contact Us
Communities Team
livin, Farrell House, Arlington Way
DurhamGate, Spennymoor, Co Durham, DL16 6NL
0800 587 4538 (free from a landline) or 0300 111 2234 (low rate
call from a mobile phone depending on your network)
3
Based on the intelligence contained within each Community Plan livin has been able
to rank the local community based on; Bronze (potential), Silver (aspiring) or Gold
(performing).
This will enable livin to see which communities require more immediate and intensive
interventions whilst ensuring there are mechanisms in place to maintain Gold
standards.
Indicator Ranking
Housing Market Affordability SILVER
Tenancy Turnover BRONZE
Demand for livin housing GOLD
Average Repair Costs Per Property SILVER
Long Term Unemployment
(6 - 12 months) BRONZE
Average Household Income BRONZE
Rental Debit SILVER
Educational Attainment
(5 GCSE’s Grade C & Above)
BRONZE
Environmental Assessment SILVER
Overall Community Ranking
BRONZE
Community Ranking- Shildon
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Page No.
Section 1 Community Profile 8
1.1 Demographics 10
1.1.1 Population – now and in the future 10
1.1.2 Mosaic household profile 14
1.1.3 Religion and ethnicity 14
1.2 Housing 18
1.2.1 Housing tenure 18
1.2.2 Average house prices 20
1.2.3 Current supply and demand for housing 23
1.2.4 livin tenancy sustainment 29
1.2.5 Vacant / abandoned properties 30
1.2.6 Future demand for housing 33
1.2.7 Average cost of repairs to livin properties 35
1.2.8 Average cost of improvement programmes 35
for livin properties
1.3 Crime and Antisocial Behaviour 38
1.4 Economy and Employment 50
1.4.1 Economic activity 50
1.4.2 Jobseekers Allowance claimants 57
1.4.3 Department for Works and Pensions key 59
benefit claimants
1.4.4 Household income 59
1.4.5 Vehicle ownership and cost of travel 60
1.4.6 Rental debit in livin properties 62
1.5 Access to Services and Facilities 65
1.6 Health and Wellbeing 78
Contents
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Page No
1.7 Education and Training 85
1.8 Reputation and community cohesion 91
1.9 Local environment 93
Section 2 Community Priorities 100
Section 3 Review of the Community Plan 101
Appendix 1 livin Strategic Framework and Regulatory 1102
Requirements
Appendix 2 Methodology 108
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Page No.
Figure 1.1 Aerial overview of Shildon 9
Figure 1.2 Age Profile of population in Shildon 10
Figure 1.3 Household profile for Shildon 11
Figure 1.4 Population projections for Durham County 12
Figure 1.5 Age pyramid projections for Durham County 13
Figure 1.6 Housing tenure in Shildon 18
Figure 1.7 Average house prices in Shildon ( DL4 1 and DL4 2) 20
Figure 1.8 livin stock in Shildon 24
Figure 1.9 Age profile of livin lead tenants in Shildon 24
Figure 1.10 livin properties available for let during the period 26
1 October 2009 to 30 September 2010
in Shildon
Figure 1.11 livin tenancy sustainment in Shildon 29
Figure 1.12 Thickley Police Beat Area 38
Figure 1.13 Sunnydale Police Beat Area 39
Figure 1.14 Byerley Police Beat Area 39
Figure 1.15: Reported incidents of crime and antisocial behaviour 40
in Shildon during December 2010 to
August 2011
Figure 1.16: Reported incidents of crime and antisocial behaviour 41
in Shildon during September 2011 to December 2011
Figure 1.17 Reported cases of nuisance and antisocial behaviour to 42
livin within Shildon during the
period April 2010 to March 2011
Figure 1.18 Economic activity in Shildon 50
Figure 1.19 Occupation profile of 16 to 74 year olds in 55
Shildon
Figure 1.20 Economic inactivity in Shildon 56
Figure 1.21 Jobseekers Allowance claimants in Shildon 58
List of Figures
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Page No.
Figure 1.22 Breakdown of persons residing in Shildon 59
claiming key DWP benefits
Figure 1.23 Levels of health in Shildon 78
Figure 1.24 Educational attainment within Shildon 85
Figure 1.25 Route of Environmental Assessment 98
8
Shildon is situated in County Durham; approximately 14 miles south of Durham City
and 10 miles north of Darlington.
Shildon dates back to the Anglo-Saxon period, with evidence of a minor settlement in
821AD. Shildon owes it expansion to the growth of the West Durham coalfields and
the railway industry. The massive expansion of coal mining and the opening of
Shildon Colliery, and Shildon Lodge Colliery in the early 19th century saw the
population of Shildon increase in size.
Shildon is famous for its contribution to the development of the railways, and is
commonly referred to as “the Cradle of the Railways”. Development of the railways
and the need to move the coal more quickly and efficiently from the local coalfields
helped to transform Shildon into a major railway and
industrial engineering centre.
Although the railway line originally only carried coal,
an increasing demand led to the first passenger train
journey beginning its journey from Shildon in 1825.
That same year the Stockton and Darlington Railway
Company, led by Timothy Hackworth, established its workshop in the village of New
Shildon increasing the population to approximately 9,000. New Shildon was
subsequently merged with Old Shildon and the town of Shildon as it is currently
known today was formed.
Over the next 25 years, Timothy Hackworth designed and built several pioneering
locomotives. During this time, Shildon developed into a railway town and its workers
became highly skilled in heavy engineering.
By 1937, the population of Shildon had reached approximately 16,000. However the
closure of the wagon works in 1984 had a marked detrimental effect on the town.
There has been a lasting economic impact on the town with a number of local
businesses closing, and residents moving away from the town to seek employment
elsewhere.
In recognition of its railway heritage, the National Railway Museum the “Locomotion”
opened in 2004. The museum celebrates the role of Shildon in the development of
the railways and its significance as one of the world’s oldest railway towns. The
efforts of Timothy Hackworth and his contribution to the railway, including the
building of one of the first ever engines the Sans Pareil, is widely recognised within
the town, with his former home and workshop forming part of the Locomotion.
Section 1 Community Profile
Shildon is commonly
referred to as the “Cradle
of the Railways” in
recognition of its rich
railway heritage.
9
The town is still served by Shildon Railway Station, which sits on the Tees Valley
Line, running from nearby Bishop Auckland to Saltburn via Aycliffe, Darlington and
Middlesbrough.
Shildon was also the birthplace of the famous writer Sid Chaplin. Daniel Adamson,
an apprentice of Timothy Hackworth’s and renowned engineer in his own right, was
also born in Shildon.
Figure 1.1: Aerial overview of Shildon
Source: Ordnance Survey
Once part of the former “Sedgefield Borough”, Shildon is now served by the unitary
authority of Durham County Council and Shildon Town Council. It is also part of the
Bishop Auckland and Shildon Area Action Partnership (BASH AAP) which covers a
total of 36 settlements, including the towns of Shildon and Bishop Auckland and a
number of smaller villages.
10
1.1 Demographics
Any AAP data or statistics contained within this Plan relates to the Bishop Auckland
and Shildon AAP, as the town of Shildon is located in the area covered by this
Partnership.
1.1.1 Population - now and in the future
The population within the settlement of Shildon is
approximately 10,495. 48.4% of the total population
are male with the remaining 51.6% being female
(Census, 2001, Lower Level Super Output Area
(LLSOA), KS01, 008A, 008B, 008C, 008D, 008E,
008F).
Population data indicates that Shildon has a diverse range of age groups. The
population of residents aged 0 to 15 years (19.6%) remains in line with the Durham
County (19.1%) and North East (19.8%) averages.
The percentages of residents aged 16 to 24 years (9.6%) and 25 to 64 years
(51.6%) are marginally less than the Durham County and North East averages. To
facilitate good levels of economic activity within a community it is essential that a
high percentage of the population are of working age and contributing to the local
economy through employment or actively seeking work.
Population data indicates an ageing population within the community. The
percentage of residents aged 65 years or over (19.2%) living within Shildon is higher
than both the Durham County (16.5%) and North East averages (16.6%).
Figure 1.2: Age profile of population in Shildon
Source: Census 2001, LLSOA KS02, 008A, 008B, 008C, 008D, 008E, 008F
19.6
9.6
51.6
19.2
19.1
11.0
53.3
16.5
19.8
11.1
52.6
16.6
0
10
20
30
40
50
60
Persons aged0-15
Persons aged16-24
Persons aged25-64
Persons aged65 years or
over
%
Shildon
Durham County
North East
The population of Shildon
is approximately 10,495,
(Census, 2001)
11
Population numbers within the town have remained static with 2009 population
estimates indicating the total number of residents to now be 10,429 (ONS, 2009).
The percentage of residents aged 0 to 15 years (19.2%) is also estimated to have
remained comparable with the 2001 Census data (19.6%). However, 2009
population estimates clearly highlights the growth of an ageing population with the
percentage of residents of working age decreasing to 58.4%, and an increase to
22.4% for residents of retirement age (ONS, 2009). Working age is defined as 16 to
64 for males and 16 to 59 for females. Retirement age is defined as 65 years or
over for men and 60 years or over for females.
2001 Census data indicates that the main household types within Shildon are single
person households (33.8%), followed by households consisting of married couples
with no dependent children (19.4%) then married couples with dependent children
(14.1%).
The percentage of single person households (33.8%) within Shildon is higher than
both Durham County (29.2%) and North East (30.7%) averages.
The percentage of married households with dependent children (14.1%) is less than
the Durham County (17.7%) and North East averages (16.9%). The percentage of
married couples with no dependent children (19.4%) is also lower than the Durham
County average (21.7%) but comparable with the North East average (19.9%).
The percentage of cohabiting households with dependent children (4.4%) is
marginally higher than the Durham County (3.7%) and North East (3.6%) averages.
Figure 1.3: Household profile for Shildon Source: Census 2001, LLSOA KS02, 008A, 008B, 008C, 008D, 008E, 008F
14.1%
19.4%
4.4%
3.9% 7.9%
3.4%
33.8%
0.0% 11.9%
1.2% Married couple household with dependentchild(ren)
Married couple household with nodependent child(ren)
Cohabiting couple household withdependent child(ren)
Cohabiting couple household with nodependent child(ren)
Lone parent household with dependentchild(ren)
Lone parent household with no dependentchild(ren)
One person household
Multi person household: All student
Multi person household: All other
Multi person household: With dependentchild(ren)
12
Trend based projections from DCC indicate that countywide the population will
initially decline by 2016 before increasing to an estimated total of 501,625 in 2026
(Strategic Housing Market Assessment, DCC, 2010). Figure 1.4 illustrates the actual
population totals within Durham County for the period 1981 to 2007. Future
population figures up to the year 2026, as projected by DCC, are shown in pink on
the graph.
Figure 1.4: Population projections for Durham County
Source: Durham County Strategic Housing Market Assessment, 2010
The late 1950’s through to the early 1970’s saw a steady rise in the number of births
throughout the County. The progression of this ‘baby boom’ period has caused, and
will continue to cause, different challenges to the County’s population. Currently this
generation falls entirely within the economically
active age group (generally 16 to 64 years), but
shortly will begin the transition into retirement and
will be the main driver of a Countywide ageing
population over the coming years. Increasing life
expectancy will also contribute towards the County’s
growing elderly population. DCC’s age pyramid
(figure 1.5) highlights the expected increase in the
65 plus age group, together with a decline in the
economically active age group. The projection of an
increasing elderly population, coupled with an associated fall in the numbers of
persons that are economically active will see an increased demand on fiscal,
housing and health provisions throughout the County during the coming years.
2008-based projections: various trends for the overall population
465000
470000
475000
480000
485000
490000
495000
500000
505000
510000
515000
520000
525000
530000
535000
540000
545000
550000
555000
1981
1983
1985
1987
1989
1991
1993
1995
1997
1999
2001
2003
2005
2007
2009
2011
2013
2015
2017
2019
2021
2023
2025
Nu
mb
er
anticipatedactual
DCC
Principal
DCC Lower
95%
DCC NC
ONS
Principal
An ageing population, and
fall in the number of
persons economically
active by 2026 will place
an increased demand on
fiscal, housing and health
provisions throughout
Durham County.
13
To facilitate good levels of economic activity within a community it is essential that a
high percentage of the population are contributing to the local economy through
employment or by actively seeking work. To encourage and attract an economically
active population to reside in an area it is imperative for there to be a good supply of
local sustainable jobs, affordable housing and accessible services and facilities.
Figure 1.5: Age pyramid projections for Durham County
Source: Durham County Council, Strategic Housing Market Assessment, 2010
Evidence of an ageing population is already starting to emerge within Shildon with
the estimation that 22.4% of the population were of retirement age in 2009 (ONS,
2009). Additionally, over half of residents (58.4%) are of working age (16 to 64 for
males and 16 to 59 for females), many of whom by 20 to 30 years’ time will have
begun their transition into retirement, or be retired.
If efforts are not made to continually attract or encourage younger households to live
within the community through the provision of affordable and accessible housing,
sustainable employment and access to a wide range of services and facilities this will
exacerbate the growth of a an ageing population in the town. An ageing population
can result in decreasing levels of economic activity which in turn can have a
detrimental effect on sustainability and the local economy.
DCC estimates indicate that in 2010 there were 206,281 households countywide.
This number is expected to increase by 24.9% to a total of 257,651 households by
2030 (Strategic Housing Market Assessment, DCC, 2010). By 2030 single person
households (including single pensioners) are expected to double by 100.3% to
56,564; whereas two person households are only expected to increase by 18% to
14,087. Larger households of three persons or more are expected to reduce by
2008 based projections: the Age Pyramids for County Durham in 2008 and 2026 implied by
the DCC and ONS projections
40000 30000 20000 10000 0 10000 20000 30000 40000
0-4
5-9
10-14
15-19
20-24
25-29
30-34
35-39
40-44
45-49
50-54
55-59
60-64
65-69
70-74
75-79
80-84
85-90
90+
ag
e g
rou
ps
year 2008 year 2026
ONS 2026
ONS 2008
2026 DCC
2008 DCC
2 per. Mov. Avg.(2008 DCC)2 per. Mov. Avg.(ONS 2008)2 per. Mov. Avg.(2026 DCC)2 per. Mov. Avg.(ONS 2026)
14
26.9% to 19,281. This decrease in larger households, coupled with a significant
increase in single person households, will have a major impact on the supply and
demand of housing throughout the County.
1.1.2 Mosaic household profile
Utilisation of Mosaic Public Sector, provided by Experian, has enabled livin to
determine both an overall community profile for Shildon and a profile for livin tenants
only. These profiles will help livin to understand the key characteristics of the
community and its tenants with the aim of informing the efficient and effective
delivery of the identified actions contained within this Plan.
The community profile for Shildon as a whole indicates there to be higher than
average percentages of households classified in the following profile groups when
compared to the rest of Durham County:
Group K – Residents with sufficient incomes in right to buy housing
Group O – Families in low rise social housing with levels of benefit need
Group J – Owner occupiers in older-style housing in ex-industrial areas
Group I – Lower income workers in urban terraces in often diverse areas
Group M – Elderly people reliant on state support
Given the increasing ageing population within the town it is expected that the number
of households in Group M within the town will increase over the coming years.
The percentage of middle or high income, well-educated young persons or families
living within the town is expected to be lower than average when compared to the
rest of Durham County. There is also a lower than average percentage of couples
living in owner occupation with young families.
The Mosaic profile for livin tenants highlights that more than three quarters (74%) of
households living within livin’s homes are expected to consist of low income families
and elderly persons reliant on welfare benefits. Households in these two household
groups are more likely to have poorer levels of health and educational attainment.
It is expected that less than 1% of tenants in livin’s homes in Shildon are low income
workers living in urban terraces. Less than 1% of households living within livin’s
homes are young persons renting flats in high density social housing; however this
may be attributed to the low number of flats owned by livin within the town.
1.1.3 Religion and ethnicity
An understanding of the ethnic and religious structure of the local population enables
livin to ensure that its services are equally accessible, responsive and tailored to the
needs and requirements of all residents living within its local communities. It will also
15
help livin to ensure that any minority groups are consulted with during future
research and intelligence gathering, and allows for consideration of any specific
needs in relation to access for housing, health, and employability during the creation
of each community’s key priorities and Local Offers.
2001 Census data indicates that the main religion in Shildon is Christianity (85.4%).
0.06% stated their religion to be Buddhist and 0.04% to be Hindu. The remaining
population stated they had no religion or did not provide details (Census, 2001,
LLSOA KS02, 008A, 008B, 008C, 008D, 008E, 008F).
Ethnicity within Shildon predominantly consists of White British (99.2%). The
remaining 0.8% of the population is from other ethnic backgrounds including; Irish,
Other White, Mixed White and Black Caribbean, Mixed White and Black African,
Mixed White and Black Other Mixed, Asian or Asian British Indian, (Census, 2001,
LLSOA KS02, 008A, 008B, 008C, 008D, 008E, 008F).
2001 Census data indicates that 99.2% of residents living in Shildon were born in the
United Kingdom or Ireland. Only 0.4% of residents living within Shildon were born in
other countries within the European Union (as was defined on Census day).
However it is expected this percentage may have increased given the additional
membership to the EU by Eastern European countries since 2001. A further 0.5% of
residents living within the town were born in countries outside of the European
Union. (Census, 2001, LLSOA KS05, 008A, 008B, 008C, 008D, 008E, 008F).
Recent research conducted by DCC and NHS Darlington estimates that between
0.43% to 0.57% of Durham County’s population consist of people from Gypsy, Roma
and Traveller Households (Renaissance Research, 2010). Further analysis of these
figures is currently not possible due to a lack of further data and intelligence. DCC’s
Gypsy, Roma and Traveller site at East Howle, near to Ferryhill, is the only
permanent residential site within livin’s area of operation.
16
What does this mean for livin? It is important that the available housing stock within the town is able to meet the
housing demands of the current and future population. Currently over half of
households in Shildon (54.3%) consist of families or couples, the majority of whom
will have a housing need for larger sized quality homes with two bedrooms or more.
livin currently owns 1,178 properties within Shildon, with over two thirds (68%) of
these being one to three bedroom flats, or two to four bedroom houses, which can
be utilised to meet housing need for couples and families.
To facilitate good levels of economic activity in a community it is essential that a high
percentage of the population are contributing to the local economy through
employment or actively seeking work. To achieve this it is important that efforts are
made to continually attract and encourage younger households to move into Shildon
through the provision of affordable and accessible, housing and sustainable
employment. It is also necessary for there to be a range of accessible local services
and support organisations that can provide family centred support to these
households over the coming years.
livin owns a total of 19 bedsit bungalows and 322 one and two bedroom bungalows
in Shildon, together with a total of 36 one and two bedroom flats within a sheltered
housing scheme at West Close. This is 32% of livin’s total housing stock in the
community. The letting of these property types are normally restricted to persons
Key Demographic Characteristics:
61.2% of residents in Shildon are aged 16 to 64 years. This is lower than the
Durham County average of 64.3%.
There is an increasing aging population within the town with 19.2% of residents
being aged aged 65 years or more. This is higher than the Durham County
average of 16.5%.
33.8% of households consist of single persons. This is higher than the Durham
County average. County Council projections indicate that the number of single
households will significantly increase over the coming years.
54.3% of households in Shildon consist of couples or families.
Trend-based projections indicate that the Countywide population will increase
to an estimated total of 501,625 in 2026 (DCC, 2010).
99.2% of residents are White British.
The prominent religion in Shildon is Christianity (85.4%). 0.06% of residents are
Buddhists and 0.04% are Hindu.
17
aged 60 or over, or those with a medical need. Countywide, there is currently a high
demand for bungalows with two bedrooms or more and analysis of future population
trends and projections will expect this level of demand to continue.
Demand for one bedroom bungalows is typically low throughout all of livin’s
communities. Although demand for this property type is typically low consideration
must be given to the forthcoming Welfare Reform and its potential for increasing
demand for smaller sized properties for persons aged 61 years or under. To ensure
livin’s housing stock within Shildon continues to meet current and future levels of
demand it will be necessary for livin to complete a comprehensive review of the
provision and suitability of its current housing stock for older persons.
An analysis and understanding of the Mosaic Public Sector profile for Shildon will
enable livin to ensure that any specified actions within the Plan are tailored to meet
the needs and characteristics of the identified profile Groups living within the
community and in livin’s homes.
An understanding of the ethnic and religious structure of the local population will
enable livin to ensure that its services are equally accessible, responsive and
tailored to the needs and requirements of all residents living within its local
communities.
18
1.2 Housing
1.2.1 Housing tenure
Shildon has a wide range of housing tenures. This is very important as a diverse mix
of different housing tenures will positively contribute towards making the community
more sustainable, by meeting the needs of a cross section of the population.
Figure 1.6: Housing tenure in Shildon Source: Census, 2001, LLSOA KS02, 008A, 008B, 008C, 008D, 008E, 008F
The majority of households living in Shildon own
their properties (61.6%). This is lower than the
Durham County average which indicates that
66.9% of households own their own homes.
27.4% of households own their property outright
and 0.3% of households own their home through
a shared ownership scheme. 33.9% own their
home through a mortgage or loan scheme, this
being substantially lower than the Durham County average of 39.5%.
Social housing consists of domestic properties
which are owned by Registered Providers (RP’s),
or the Local Authority. All social housing in
Shildon that was previously owned by Sedgefield
Borough Council (SBC) is now owned and
managed by livin. 27.6% of households in
Shildon live in homes provided by livin, and a
27.4%
33.9% 0.3%
27.6%
3.5% 5.6%
1.7%
Owner Occupied: Owns outright
Owner Occupied: Owns with amortgage or loan
Owner occupied: Shared ownership
Rented from: Local Authority -including livin
Rented from: Housing Association /Registered Social Landlord
Rented from: Private landlord orletting agency
Rented from: Other
Only 61.6% of households in
Shildon own their property.
This is significantly lower
than the Durham County
average of 66.9%.
31.1% of households in
Shildon live in social
housing. This is significantly
higher than the Durham
County average of 25.4%.
19
further 3.5% of households live in homes provided by other RP’s including Home
Group, Railway Housing, and Durham Aged Mineworker’s Homes.
The percentage of households living in privately rented properties (5.6%) within
Shildon is comparable with the Durham County
average of 5.0%. In the past the private rented
sector has played an important role in the housing
market by offering accommodation for those
households unable to access owner occupation or
socially rented housing. Tighter controls and
restrictions on mortgages and financial lending are
likely to place an even higher future demand on the
private rented housing market from low income households or first time buyers.
Residents perceive the number of private lets within Shildon to have increased over
the past. Residents told livin that they are concerned that a high concentration of
private lets in specific areas, combined with poor tenancy management from some
private landlords has resulted in poorly maintained properties and an increasing
number of incidents of nuisance and antisocial behaviour. This was also a
prominent complaint at the recent Bishop Auckland and Shildon AAP Forum Event in
November 2011.
This issue has also been highlighted by the local
Police Beat Team, who advise that issues around
tenancy management in the private rented sector
have seen increasing complaints from local residents
at PACT meetings. Both residents and the Police
Beat Team highlighted a desire for a Landlord
Accreditation Scheme that would encourage and
support landlords in carrying out more stringent
background checks on prospective tenants and
promote good practices. Poor tenancy management
by private landlords was also highlighted as a key issue during consultation for the
Shildon Parish Plan resulting in the creation of a key priority to improve the quality of
rented properties.
There is a residential Gypsy, Roma and Traveller site located at East Howle
approximately 10 miles from Shildon. The site is provided by DCC and has 25
permanent pitches. It is the only permanent residential site within livin’s area of
operation. There are an additional two sites provided by DCC at neighbouring
Bishop Auckland and Coundon Grange.
Shildon currently exhibits a slightly unbalanced housing market. Levels of owner
occupation within the town are lower when compared to the rest of Durham County
and there are a higher percentage of households living in socially rented properties.
5.6% of households in
Shildon live in privately
rented properties. This is
comparable with the
Durham County average
of 5.0%
“There is a lot of
privately rented
housing in Shildon –
there needs to be more
regulation.”
Resident from Shildon
20
To facilitate and maintain sustainability within a community it is important for there to
be a varied range of housing options available to meet the demands and needs of
local residents.
1.2.2 Average house prices
Land Registry data for January to March 2010 indicates that the average house price
in DL4 1 and DL4 2 (covering Shildon) was £72,146. This price is over £25,000
lower than the Durham County average of £97,556 for the same period (Land
Registry, 2011).
Terraced house prices for Shildon for this
period were on average £65,530. The
average price of a terraced property in
Durham County for this period was £60,742,
costing on average £4,700 less than a similar
property within Shildon. The cost of purchasing a semidetached property within
Shildon is cheaper when compared to the rest of Durham County with this property
type costing an average of £16,600 less. It is however recognised that the differing
affluences and desirability of properties within the areas included in the postcodes
DL4 1 and DL4 2 will have a bearing on the local house prices for specific areas
within the town.
Information obtained from the Zoopla website over the past year, indicates that the
average sold property price within Shildon was £68,811, with terraced houses
costing from £25,000, to detached properties costing up to £230,000.
Figure 1.7: Average house prices in DL4 1 and DL4 2 (January to March 2010) Source: Land Registry, 2011
0 £65,530 78,762 0 122,833
£73,445 £60,742
£94,403
£178,711
£97,556
£0
£20,000
£40,000
£60,000
£80,000
£100,000
£120,000
£140,000
£160,000
£180,000
£200,000
Shildon (DL4 1and DL4 2)
Durham County
During January to March 2010
the average cost of buying a
home in Shildon was over
£25,000 less when compared to
the Durham County average.
21
Data from the Zoopla website indicates that the average value of properties within
the town has decreased by 20.6% when compared to the average value in 2007.
This is a total of approximately £19,153. Although the average values of properties
have decreased in general due to the current economic climate, this decrease is
more prominent in Shildon when compared to other neighbouring towns. When
compared to the 2007 average, property values in
Newton Aycliffe have decreased by 2.2%, a total of
£10,226, and in Bishop Auckland by 3.3%, totalling
£11,374.
Access to lending on homes is calculated using a
multiplier of 3.5 for single households and 2.9 for
households with two or more incomes. The County
Durham Strategic Housing Market Assessment
(DCC, 2010) assessed affordability between lower quartile house prices and lower
quartile earnings. Based on these figures buyers would need to borrow 4.6 times
their income (based on lower quartile earnings) to purchase a property (based on
lower quartile house prices) in the area of the former Sedgefield Borough.
For Shildon, buyers will need to borrow 4.9 times their own income to purchase a
property within the postcode areas of DL4 1 and DL4 2. This has resulted in a
ranking of SILVER. However, intelligence indicates that this figure may be
marginally higher given details of the sold house prices obtained from Zoopla for the
previous year. Full details of the methodology for this ranking can be found in
Appendix 2.
The cost of buying a home within Shildon is marginally more affordable when
compared to the County multiplier of 5.2 (Strategic
Housing Market Assessment, DCC, 2010).
Residents told livin that they perceive the cost of
buying a home in the town to have decreased over
the previous year, particularly for terraced properties.
They believe that the decreasing cost of a terraced
property within Shildon has contributed towards the
increasing number of buy to let properties being
purchased.
Shildon has been defined by DCC as a main town and is proposed as an area of
housing growth in South Durham. The County Durham Plan Core Strategy
Consultation Paper (DCC, 2011) proposes a future housing allocation of 700 houses
for the town. The Shildon Parish Plan highlights that as at the 1 April 2010, there
were 683 unimplemented housing consents for the town, of which 580 units are in
respect of the Spout Lane and Dale Road developments. It is expected that
development by Persimmon Homes will shortly begin on a development of three and
four bedroom homes within the town.
“House prices seem to
have dropped in the
town over the last year.”
Resident from Shildon
“There is little help
offered for first time
buyers.”
Resident from Shildon
22
Although there are a number of current Government incentives available nationwide
to help first time property buyers these are only available on new build properties. A
scheme called First Buy was introduced in September 2011. This scheme is jointly
funded by the Government and house builders and provides a 20% loan to top up
the first time buyer’s own deposit of 5%. This will allow buyers to take out a
mortgage for 75% of the property’s value. The loans will be free of charge for the
first five years and must be repaid when the property is resold. The funds will then
be recycled to fund more homes in the scheme. There is currently a HomeBuy
scheme located within Shildon. The nearest FirstBuy schemes (including shared
ownership) are located in Bishop Auckland, Newton Aycliffe and Spennymoor.
In March 2012 the Government also launched its New Buy scheme which sees three
leading high street lenders and seven of the country's biggest building firms offer
mortgages on newly-built properties to people with just a five per cent deposit.
Key Housing Market Characteristics:
Shildon has a wide range of Housing Tenures; this is important as a diverse mix
of tenures will contribute towards making an area more sustainable by meeting the
need of a cross section of the population.
61.3% of households own their property outright, or through a mortgage or loan
scheme. This is lower than the Durham County average of 66.7%.
The town has a substantially higher percentage of social housing (31.1%)
when compared to the rest of Durham County (25.4%).
5.6% of properties in Shildon are privately rented properties. The private rented
sector plays an important part in any local housing market as it is able to offer
accommodation for those unable to access owner occupation or social housing.
Land Registry data indicates that during January to March 2010 the average cost
of buying a property in Shildon was nearly £25,000 less when compared to the
Durham County average.
The average value of properties within Shildon has decreased by 20.6% when
compared to 2007 prices.
Shildon is defined as a main town within Durham County, and is seen to be an
area of housing growth. A future housing allocation of 700 homes is
expected in the town.
Residents are concerned about the increasing number of buy to let properties
within specific areas of the town.
23
What does this mean for livin?
Given that a third of households live in social housing, livin has a significant stake in
the housing market within this community. The majority of these households live in
homes provided by livin.
As one of the main social housing providers within the town it is important that livin
understand their essential role in helping to balance the local housing market whilst
also making efforts to help meet housing need, as identified in DCC’s Housing
Strategies. Shildon has been defined by DCC as a main town and is proposed as an
area of housing growth in South Durham which can provide potential development
opportunities for livin within the community. As a key strategic partner, livin will
actively support DCC with its aim to increase the number of housing allocations
within Shildon. This may be through the development and acquisition of housing
stock, potential redevelopment of low demand housing stock or the potential of
bringing non livin properties that are currently empty back into use.
livin will also need to consider the health of the local housing market and the ability
of households to meet their own housing need. Lack of access to owner occupation
due to the current economic climate, and the potential for restricted access to the
private rented sector due to unsuitable or limited stock can place an increased
pressure on livin’s housing stock within the town, particularly for young couples and
families.
1.2.3 Current supply and demand for housing
livin housing stock
livin currently owns and manages a total of 1,178
properties in Shildon (livin, 2011). Ownership of these
properties transferred to livin in March 2009 as part of a
stock transfer from the former Sedgefield Borough
Council. Since March 2009, there have been three
properties within Shildon purchased from livin through
the “Right to Buy” scheme. These properties were all
two bedroom houses.
livin’s properties within this community include bedsit bungalows, one to two
bedroom bungalows, one to three bedroom flats, two to three bedroom houses, and
one four bedroom house. There is also a sheltered housing scheme at West Close
which contains 36 one and two bedroom flats.
livin owns 1,178
properties in Shildon;
29% of these are
bungalows and 60%
are houses.
24
A breakdown of livin’s stock in Shildon and the age profile of lead tenants can be
seen in the following tables:
Property Types
Bedsit Bungalows 19
1 Bedroom Flats (Sheltered Scheme) 24
1 Bedroom Flat 41
1 Bedroom Bungalow 185
2 Bedroom Flats (Sheltered Scheme) 12
2 Bedroom Flat 56
2 Bedroom Bungalow 137
2 Bedroom House 415
3 Bedroom Flat 3
3 Bedroom House 285
4 Bedroom House 1
Total 1,178
Figure 1.8: livin stock in Shildon (as at 24 January 2012) Source: livin, 2011
Age Range (based on age of lead tenant)
16-19 15
20-29 120
30-39 114
40-49 159
50-59 162
60-69 215
70 & Over 365
Unknown (Void, non livin managed) 28
Total 1,178
Figure 1.9: Age profile of livin lead tenants in Shildon (as at 24 January 2012) Source: livin, 2011
It is important that stock levels within a community are able to meet current and
future demands for housing. A good range of housing stock located within a
community will help provide a greater level of choice
for housing applicants, including single persons,
couples, families and older persons. livin own a wide
range of property types ranging from bedsits and one
to three bedroom flats and bungalows, through to
larger two and three bedroom houses, making
Shildon a good choice for many applicants.
Currently 27% of livin’s housing stock in Shildon
consists of one and two bedroom bungalows; with a
further 60% of stock consisting of two and three bedroom houses, and one four
“The houses in the area
are nice and the
bungalows are lovely.”
Resident from Shildon
25
bedroom house. 8% of stock consists of one to three bedroom flats, and 3%
consists of one and two bedroom flats within livin’s sheltered housing scheme at
West Close. The remaining 2% of stock consists of bedsit bungalows.
The provision of bungalows within an area would normally be expected to help meet
the demands of an ageing population, or those wishing to remain in mainstream
housing through their later years. As demand throughout livin’s communities for
bedsits and one bedroom bungalows is typically low
there is the potential for these property types not to
meet future demand for housing within the area.
However it is important that livin consider the
forthcoming Welfare Reform and its potential for
again increasing demand for smaller sized
properties for persons aged 61 years or under.
The low number of lead tenants within the 16 to 19
age range may be the result of younger persons being unable to take their first steps
into renting a property of their own. This may be due to financial restrictions,
difficulties posed by the current economic climate, or their eligibility for social
housing. 49% of livin’s current lead tenants living in properties in Shildon are aged
60 years or over.
livin housing demand, need and turnover
Since 1 October 2009 livin has allocated properties through a Choice Based Lettings
(CBL) scheme, known as Durham Key Options (DKO). DKO is a partnership of local
housing providers across County Durham. CBL allows
applicants to place an interest, or “bid”, for the type of
property they require based on their circumstances.
Analysis of livin’s housing register in February 2011
found there to be good demand for social housing within
the community with 320 active applications being
received from residents already living in Shildon. This may be as a result of the
inability to obtain a mortgage or loan due to current lending restrictions, or restricted
access to the private rented sector as a result of limited stock levels or unsuitable
property types. A total of 137 of these applicants were banded by DKO in Bands A
to C+ due to them having a housing need. Of these 137 applicants, 19% are aged
17 to 25 years and 43% are aged 60 years or more.
During the period 1 October 2009 to 30 September 2010, there were 126 properties
available for let in Shildon making livin’s stock turnover within the community 10.7%.
This is a higher level of turnover when compared to the total turnover of all livin’s
housing stock (9%) for the same period. Based on national benchmarking figures
provided by HouseMark this level of stock turnover has resulted in the community
137 households from
Shildon that are
registered with
Durham Key Options
are in housing need.
“There is demand for
social housing - a lot of
time is spent waiting for
the right sized property.”
Resident from Shildon
26
being ranked as BRONZE for Tenancy Turnover. Full details of the methodology
used for this ranking can be found in Appendix 2.
To maintain sustainability within a community there will always be a need for some
level of tenancy turnover. It is important that turnover does not reach a level where it
becomes detrimental to housing demand, the area’s reputation or the local economy.
Likewise, levels of turnover must not be as low as to restrict access to social housing
for those households with a housing need.
Number of Properties Number of Bids
Bedsit Bungalow 3 99
1 Bedroom Bungalow 16 203
1 Bedroom Flat (Sheltered) 2 20
1 Bedroom Flat 12 168
2 Bedroom Bungalow 14 167
2 Bedroom Flat (Sheltered) 1 19
2 Bedroom Flat 10 102
2 Bedroom House 44 957
3 Bedroom House 24 261
Total 126 1,996
Figure 1.10: livin properties available for let during the period 1 October 2009 to 30 September 2010 in Shildon Source: livin, 2011
The types of properties available for let within Shildon during the period 1 October
2009 to 30 September 2010 were a mixture of one and two bedroom bungalows, one
and two bedroom flats and two and three bedroom houses. Only three bedsit
bungalows were available for let during this period. There was also turnover of only
three properties within livin’s sheltered scheme at West Close.
A limited turnover of properties and different property types within a community will
require a number of households to consider other housing options to meet their
housing need. Again for many households, including first time buyers or those in
receipt of a low income, buying their own home is not a viable option leading to an
increased demand on the private rented sector. High
market rents or a lack of availability of suitable
properties within this housing sector may ultimately
force some households to move out of the local area
in search of suitable accommodation.
There were a total of 1,996 bids received for these
126 properties highlighting a good level of demand for
livin’s properties within Shildon. As is typical
throughout all of livin’s communities, demand for
larger sized family homes is good within Shildon. This is reflected in the high
“livin provides good
quality housing.”
Resident from Shildon
27
number of bids received for the two and three bedroom properties that became
available for let.
Based on the total number of bids received per property the highest demand was for
two bedroom houses; receiving on average 22 bids per property. There were also
good levels of demand for livin’s one and two bedroom flats, and three bedroom
houses. Countywide there is currently an increased demand for bungalows with two
bedrooms or more (County Durham Strategic Housing Market Assessment, DCC,
2010). Demand for two bedroom bungalows within Shildon is good with a total of
187 bids being received for a total of 14 properties.
It is important to remember that policy decisions and legislation will affect the levels
of demand for particular house types. A high level of demand for two bedroom
houses and flats could be due to need and eligibility from several household groups
including families, couples, and single persons whereas three and four bedroom
properties will only be eligible for larger families, and bedsits and bungalows for older
persons or those with a medical need. If after one advertising cycle with DKO, a
bungalow or bedsit bungalow is unable to be let, livin may consider lowering the age
restriction to increase eligibility for more applicants. It is important that lettings
policies are regularly reassessed to reflect the supply of housing and the current
levels of demand with the aim of promoting sustainability within an area.
Demand for smaller properties, particularly one bedroom bungalows is typically low
throughout all of livin’s communities. Although the number of bids received for one
bedroom bungalows within Shildon may be seen as high this is due to 10 of these
properties being advertised for let on more than one bidding cycle with CBL. There
is significantly low demand for livin’s bedsit bungalows with all three properties being
required to be advertised with CBL on three or more occasions before being let. If
after one advertising cycle with DKO, a bedsit is unable to be let; livin may consider
lowering the age restriction to increase eligibility for more applicants which often
increases the number of bids received. As demand for these property types is
typically low throughout all of livin’s communities there is potential for these
properties to not meet future housing demand. This will require livin to conduct a
review of its housing stock for older persons. However, any such review must
consider the forthcoming Welfare Reform and its potential for again increasing
demand for smaller sized properties for persons aged 61 years or under.
Of the 126 properties available to let in Shildon during the period 1 October 2009 to
30 September 2010, 29 properties were required to be advertised with CBL on three
or more consecutive bidding cycles before being let. Although a number of bids may
have been received for these properties within each individual bidding cycle the
During the period 1 October 2009 to 30 September 2010 the highest demand
was for two bedroom houses.
28
property was not allocated for let due to applicants withdrawing their bid upon offer.
Properties that require advertisement with CBL on three or more consecutive bidding
cycles can often provide an indication of either unpopular property types, or
unpopular locations within an area. These properties included bedsit bungalows,
one bedroom bungalows, and one and two bedroom flats and two and three
bedroom houses. 13 of the properties were bedsits and one bedroom bungalows.
However, two of the bedsits and four of the one
bedroom bungalows have been adapted for disability
purposes, therefore potentially affecting the level of
demand. There were a total of eight, two and three
bedroom houses advertised with CBL on three or more
occasions during this period, with seven of these
properties being located on Jubilee Fields Estate.
During consultation a number of issues were raised in
relation to Jubilee Fields Estate. The estate is mixed
tenure with properties being owned by livin, private landlords and owner occupiers.
The majority of issues raised centred on the poor environmental appearance of the
estate, poorly maintained gardens and boundary walls and fences, and a perceived
increase in levels of nuisance and antisocial behaviour. The level of demand for
livin’s properties within the estate is lower when compared to other properties
located throughout Shildon. Intelligence highlights that the demand for two bedroom
houses on the estate is lower with a total of eight two bedroom properties being
advertised with DKO on three or more consecutive bidding cycles before being let.
Typically there is very high demand for this property type throughout all of livin’s
communities, with the majority being let after the first biding cycle. The estate also
has a higher level of tenancy turnover when compared to the rest of livin’s properties
in Shildon.
Data from DKO’s database indicates a reasonable level of overall demand from
applicants for livin’s housing stock within the town. Due to a good number of bids
received per property advertised, a low percentage of hard to let properties and a
number of applicants indicating Shildon to be an area of preference; the community
has been ranked as GOLD. Full details of the methodology used for this ranking can
be found in Appendix 2. Although the level of overall demand within Shildon has
been rated as Gold, it is important to recognise that there are differing levels of
demand within individual areas within the town.
During consultation residents expressed concerns about the increasing demand for
socially rented and private sector properties as a result of restricted access to owner
occupation for many households due to restricted mortgage products and financial
lending. An increased level of demand for social housing from couples and families
is evident from the high number of bids received by livin when two bedroom
properties become available for let in Shildon.
“There is a need for
affordable housing in
Shildon.”
Resident from Shildon
29
1.2.4 livin tenancy sustainment
There is a high percentage of long term tenancy
sustainment within the 1,178 properties owned by livin
in Shildon.
As at 11 January 2012, 32% of livin tenants have
sustained their current tenancy for a period of 0 to 4
years. A further 19% of tenants have sustained their
tenancy for a period of 5 to 9 years and 49% of tenants who have a tenancy in
Shildon have lived in their current home for 10 years or more.
Sustainability in a community requires an appropriate level of tenancy turnover. High
levels of long term tenancy sustainment within social housing can be for a multitude
of reasons. Although some may be favourable it is important to ensure that tenants
are not remaining in their current home due to restrictions in their housing options
(i.e. inability to purchase own property) or financial restrictions around the cost of
relocating.
Figure 1.11: livin tenancy sustainment in Shildon Source: livin, 2011 (not including void properties or non livin managed properties)
High tenancy sustainment can also result in housing stock becoming under
occupied. Larger households may over time reduce in size due to children growing
up and leaving home, relationships breakdowns, or bereavement. In addition to a
detrimental effect on the level of housing demand within an area there may be
financial implications to the tenant as a result of the forthcoming Welfare Reform
which aims to reduce benefit payments for tenants that under occupy their homes
(excluding persons aged over 62 years or over).
365
216
569
0
100
200
300
400
500
600
0-4 years 5-9 years 10 years or more
Num
ber
of
tenancie
s
49% of tenants who have
a livin tenancy in Shildon
have lived in their current
home for 10 years or
more.
30
1.2.5 Vacant / abandoned properties
High levels of void or empty properties can be a strong indicator of low demand for
housing within an area. Shildon has a low percentage of housing stock consisting of
empty and/or abandoned properties; indicating a reasonable overall level of demand
for housing within the town.
Data obtained from DCC’s Council Tax database in January 2012 indicates there to
be an overall total of 124 possible properties that have been empty and/or
abandoned (this figure may include properties that are currently for sale) for a period
of six months or more within Shildon. Based on a total of 4,880 domestic dwellings
(Census, 2001, LLSOA, KS16, 008A, 008B, 008C, 008D, 008E, 008F) this is 2.5% of
the total number of dwellings in the town. Data collection limitations have restricted
further detailed analysis of this information.
Feedback from consultation highlighted concerns from residents about the perceived
number of empty properties within the town, with specific reference to areas where
there are high numbers of privately rented properties.
31
What does this mean for livin?
Demand for livin’s housing stock in Shildon has been ranked as Gold. It is essential
that this ranking is maintained to this level over the coming years. However it is
important to recognise that there are differing levels of demand within individual
areas of the town.
Although there is a good level of demand for livin’s properties within Shildon the level
of tenancy turnover is higher than average when compared to livin’s overall annual
level of turnover. High levels of tenancy turnover within a community can be for a
multitude of reasons including poor environmental appearance or reputation,
affordability of living costs, low community cohesion, or increased incidents of crime
Key Supply and Demand Characteristics:
livin currently own 1,178 properties within Shildon; 60% are two to four
bedroom houses and 27% are one and two bedroom bungalows.
43% of bungalows have two bedrooms. There are no three or four bedroom
bungalows owned by livin in Shildon.
43% of applicants on the housing register with Durham Key Options that currently
live in Shildon are classed as having a housing need (Bands A to C+).
During 1 October 2009 to 30 September 2010, 126 properties became available
for let; making tenancy turnover within the community 10.7%.
Demand for properties with two or more bedrooms is high. There is a high
demand Countywide for these property types.
Demand is lower for one bedroom bungalows in Shildon and there is very low
demand for bedsit bungalows. Low demand for one bedroom bungalows is
typical in all of livin’s communities.
There were 29 properties that were hard to let during the period 1 October 2009
to 30 September 2010. The majority of these properties were one bedroom
bungalows. All of the bedsit bungalows that were available to let, were classed
as hard to let.
Demand for two and three bedroom properties in Jubilee Fields Estate is lower
when compared to other areas in the town.
49% of livin tenants living within Shildon have sustained their tenancy for a
period of 10 years or more.
Local residents are concerned about the affordability of properties for first time
buyers within Shildon and the increasing demand for social housing.
32
and antisocial behaviour. It is therefore important that livin investigate the reasons
behind this higher than average level of turnover within the community and
implement a range of measures to help increase tenancy sustainment.
The demand for livin’s properties within Jubilee Fields Estate is lower when
compared to the rest of the town. Demand for two and three bedroom houses within
Jubilee Fields Estate is lower when compared to the rest of Shildon. The level of
turnover within the area is also higher when compared to the rest of Shildon. The
area is seen to have a poorer reputation when compared to other areas in Shildon,
and there are concerns from residents about its overall environmental appearance
and the levels of nuisance and antisocial behaviour. livin is aware of the issues
surrounding the levels of turnover and demand within the estate and must consider
interventions to improve the overall appearance of the area, reduce levels of
nuisance and antisocial behaviour and improve the overall reputation of the area.
The projection of an ageing population throughout the County over the coming years,
in conjunction with high levels of demand for properties with two bedrooms or more,
highlights a clear need for livin to review its provision of current housing stock to
meet the current and future housing needs of the local population. It is important
that to maintain sustainability within an area there is a good supply of accessible
family homes. livin must consider that residents are concerned about the current
economic climate and how mortgage and lending restrictions are increasing the
levels of demand for social housing within Shildon. There must be consideration for
affordable housing that will meet the needs of the wider community.
livin currently own and manage a total of 322 bungalows within Shildon, with 137 of
these having two bedrooms. Countywide there is an increased demand for two
bedroom bungalows, and based on DCC’s future population projection it is expected
that this trend will continue. Shildon has a good level of supply for two bedroom
bungalows; therefore meeting the County Council’s identified need for this property
type. Demand for one bedroom bungalows within the town is low, this is typical
throughout all of livin’s communities. There is also very little demand for bedsit
bungalows. This highlights a need for livin to consider a review of its housing
provision for older persons. There are a number of other RP’s operating within
Shildon that also provide accommodation for older persons. It is important that if
conducting a review of its housing provision, livin recognises the potential effects on
demand that this additional provision of accommodation, and the forthcoming
Welfare Reform, will have for smaller property types.
Sustainability within a community requires an appropriate level of tenancy turnover.
It is important that consideration be given to the reasons behind high levels of
sustainment to ensure residents are not being forced to remain in their current home
due to restrictions in their housing options or financial circumstances. Likewise it is
also important to consider any trends in short term tenancy sustainment to
investigate the reasons behind this.
33
1.2.6 Future demand for housing
Population and household projections for a community can be utilised by a number
of different service providers to predict the future level of demand on their services.
In conjunction with other social, economic, and environmental indicators these
projections may be used to forecast the demand and need for housing in local
communities.
DCC have conducted a Strategic Housing Market Assessment (DCC, 2010) which
can be utilised by RP’s to help determine the expected level of demand for housing
over the coming years and assist them in developing future housing strategies.
Population and household projections within this Community Plan are based on this
assessment.
It is expected that the vast majority of older persons will decide to remain in their own
homes with mainstream housing providing the primary means of meeting this
demand. Local RP’s will be required to support this by providing extra support
services and help for people to adapt their homes to meet their changing needs.
Some vulnerable groups will require support or bespoke housing solutions and it is
expected that there will be a sharp growth in demand for specialist housing projects
for persons aged 75 years or older during the coming years. The decision of older
households to remain in their homes will influence the supply of housing available for
other household groups. As a result it is important that local RP’s recognise the
potential opportunities for supporting older households to downsize, thus releasing a
supply of larger family homes for other household groups.
In recognition of this increased demand on mainstream housing the Northern
Housing Consortium (NHC) published a guide to Age Friendly Communities in the
North: People and Places 2020. This publication is the result of a two year project
involving consultation with local communities and key consortium members, and
focuses on building an evidence base to demonstrate the significant impact housing
can have on the physical and mental health and wellbeing of older people.
During a consultation event at St Johns C of E Primary School, livin spoke to a
number of local children aged nine to eleven years old about their aspirations for
their future homes. Approximately half of the children stated that they would like to
continue to live within Shildon when they move to their own home. Some indicated a
desire to move to other nearby towns such as Bishop Auckland and Darlington. A
number of children told livin that they would like to live in a larger sized home due to
currently sharing a bedroom with other siblings.
During livin’s consultation local residents did not provide any comments relating to
energy saving measures or increasing energy efficiency within their homes. There
was no indication that increasing energy saving measures within a home would
increase the level of demand property. However, discussion with local children from
34
St Johns Primary School found them to have a good knowledge of the options
available to increase energy efficiency within their future homes. The majority of
children were not keen on the idea of solar panels on their homes, calling them
“ugly” and “unattractive” and they perceive wind turbines to be too “noisy” in the local
environment. The children came up with a range of ideas which could be used to
power their future homes, including the use of methane as an alternative to regular
domestic gas, and the novel idea of families using “pedal power” to power their
homes.
What does this mean for livin?
livin’s Development and Asset Management strategies must take into account future
population projections and consider the expected demand for social housing within
Shildon to ensure housing stock meets the future needs and demands of local
residents. This may require consideration of the potential for development
opportunities on existing livin sites, redevelopment of low demand housing stock, the
potential of bringing non livin properties that are currently empty back into use, or the
acquisition of new development sites to assist in meeting housing demand within a
community.
livin will also have to consider its current housing provision and how it will meet the
needs of an increasing elderly population whilst also finding bespoke solutions to
meet the individual needs of vulnerable groups. Anticipation of an ageing population
and typically low demand for livin’s bedsit bungalows, and one bedroom bungalows
Key Future Demand Characteristics:
An ageing population, and fall in the number of persons economically active by
2026 will place an increased demand on fiscal, housing and health
provisions.
By 2030 the County is expected to see:
single person households increase by 100.3%
two person households increase by 18%
three person households or more decrease by 26.9%
The majority of older persons will want to remain in their own homes through
their senior years. This will place an increased demand on mainstream and
social housing.
Increased future demand is expected for support services for vulnerable
groups, and a need for bespoke housing solutions or specialist housing
projects for persons aged 75 years or more. It is important that livin’s housing
stock is able to meet the future demands of an ageing population.
35
highlights the need for livin to consider reviewing its current provision of housing
stock for older persons. There may also be potential opportunities for housing
providers to support older households to downsize thus releasing a supply of larger
family homes for other household groups.
The current economic climate and the potential for increasing public awareness
surrounding the benefits of installing energy efficient measures within homes may
over the coming years begin to influence the levels of demand for livin’s properties.
This will require livin to investigate the potential benefits of installing a range of
energy efficient measures within its current properties and future developments. In
addition to helping reduce the consumption of energy in livin’s homes these
measures may also see cost saving benefits for tenants through reduced energy
bills.
1.2.7 Average cost of repairs to livin properties
The repair and maintenance of livin’s properties is essential to ensure that they
remain in excellent condition and to the high standards expected by tenants. Shildon
has been awarded a ranking of SILVER for average repair costs per property during
2009/2010 when compared to other livin communities. Full details of the
methodology used for this ranking can be found in Appendix 2.
During the period 1 April 2009 to 31 March 2010 livin, together with its repairs and
maintenance partner Mears, completed 4,198 repairs (including gas safety) to
properties in Shildon. 31% of these repairs were emergency repairs which required
immediate attention.
The average repair cost (including gas safety) per property across all of livin’s 19
communities for the period 1 April 2009 to 31 March 2010 was £604.
During 1 April 2010 to 31 March 2011, the number of completed repairs (including
gas safety) to livin properties in Shildon decreased to 4,043. 32% of these repairs
were emergency repairs which required immediate attention.
1.2.8 Average cost of improvement programmes for livin properties
Over the next few years, and as part of promises to tenants, livin is investing over
£100 million in a rolling programme of modernisation and improvements to the
properties that it owns.
The modernisation and improvement programme that livin is carrying out on its
properties is to a much higher standard of works than that of the Government's
Decent Homes Standard.
During 2009/2010, livin’s average repair cost per property in Shildon was £610,
during 2010/2011 this increased to £659 per property.
36
The improvements that livin are completing include:
New kitchens
New bathrooms
Central heating replacement
Electrical works
Internal and external door replacement
Roofing works
During a programme of works not all of livin’s properties will receive all of the above
improvements at the same time. There are a number of factors that determine which
improvement works are completed at the property during forthcoming programmes.
For example some properties may only receive new internal and external doors,
whereas others may be due new internal and external doors plus a replacement
kitchen and bathroom. A number of improvement programmes have already been
completed in Shildon.
During the period 2009/2010, livin and its partners completed internal
modernisations and improvements to 871 properties in Shildon at an average cost of
£4,062 per property. Improvements to the majority of these properties included new
external and internal doors, new kitchens and bathrooms, and electrical rewires. A
number of properties also received new heating
systems.
During 2010/2011 internal modernisations and
improvements were made to 367 properties at an
average cost of £4,904 per property. These properties
received a number of improvements including a full
electrical rewire and new heating system. Some
properties also received new kitchens and bathrooms.
During 2011/2012 livin expects to carry out a further
range of improvements to 123 of its properties in Shildon at an expected average
cost of £4,532 per property. These properties are expected to include a range of
improvements including a new kitchen or bathroom, internal and external doors, a
full electrical rewire or external roofing works.
What does this mean for livin?
Shildon has a reasonable repair cost per property resulting in a ranking of Silver.
However approximately one third of the repairs required to livin’s properties in the
town during 2009/2010 and 2010/2011 were emergencies. Investigation into the
During 2010/2011, livin improved 367 of its properties in Shildon at an average
cost of £4,904 per property.
“Good improvements
to livin properties.”
Resident from Shildon
37
causes of these repairs may be considered in an attempt to minimise the amount of
emergency repairs required within livin’s properties.
Since 2009, livin has conducted a wide range of improvement and modernisation
programmes to its properties within Shildon. It is expected that as a result of these
improvement programmes, together with the future programme scheduled for
completion during 2011/2012 there will be a reduction in the repair costs for these
properties during the coming years.
38
During December 2010 to December 2011 the police received 2,051 reported
incidents of crime and antisocial behaviour within Shildon.
(Police.uk, 2011)
1.3 Crime and Antisocial Behaviour
The community is located in the Police Beat areas of Byerley, Thickley and
Sunnydale. Although there is a local Police Office in Shildon, this is used as a base
for the Neighbourhood Beat Team and is not permanently staffed. The nearest
staffed Police stations are located in the neighbouring towns of Newton Aycliffe and
Bishop Auckland.
Figure 1.12: Thickley Police Beat Area Source: Police.uk
Jubilee Fields Estate is located within the Thickley Police Beat area. The area of New Shildon is located within the Byerley Police Beat area, and the areas of the town centre and Eldon Bank are located within the Sunnydale Police Beat area.
39
Figure 1.13: Sunnydale Police Beat Area Source: Police.uk
Figure 1.14: Byerley Police Beat Area Source: Police.uk
40
From the December 2010 to December 201, Durham Constabulary reported the
level of crime and disorder within the Police beat areas of Thickley and Sunnydale to
be “Above Average” when compared to the rest of the Police Beat Wards within
England and Wales. During the same period, the level of crime and antisocial
behaviour within the beat area of Byerley was reported to be “Average” when
compared to the rest of the Police Beat Wards within England and Wales.
During this period there were a total of 2,051 reported incidents of crime and
antisocial behaviour in Shildon (Police.uk, 2011). From September 2011, the Police
reclassified the types of crime and antisocial that incidents are reported against.
Figure 1.15: Reported incidents of crime and antisocial behaviour in Shildon during December 2010 to August 2011 Source: Police.uk, 2011
During the period December 2010 to August 2011, a total of 56.9% of complaints
were in relation to antisocial behaviour, 24.3% were in relation to “other” crimes
(including criminal damage, shoplifting and drugs), 8.4% were in relation to violent
crime, and 5.5% were in relation to vehicle crime. A further 4.8% were in relation to
burglary and the remaining 0.1% in relation to robbery.
10 10
3 5
11 6 7 5
10
0
99
105
115
123
75
88 89
101
0 1 0 0 0 0 0 0 0 4
11
5 4 9 10
20
5 9
13 10 12 14
21
10
18
7 12
28 33 32
38
52
35 35 32
54
0
20
40
60
80
100
120
140
Dec-10 Jan-11 Feb-11 Mar-11 Apr-11 May-11 Jun-11 Jul-11 Aug-11
Num
ber
of
incid
ents
Burglary
AntisocialBehaviour
Robbery
VehicleCrime
ViolentCrime
Othercrime
41
Figure 1.16: Reported incidents of crime and antisocial behaviour in Shildon during September 2011 to December 2011 Source: Police.uk, 2011
During the period September 2011 to December 2011, a total of 54.5% of complaints
were in relation to antisocial behaviour, 15% were in
relation to criminal damage, and 7.9% were in respect
of violent crime. A further 7.3% were in relation to
“other” theft, 4% were in relation to vehicle crime, 3.8%
were in respect of shop lifting and a further 2.6% in
respect of drugs. The remaining 4.8% were in respect
of burglary, robbery, public disorder and weapons, or
other reported incidents.
livin’s Support and Intervention Team received 37
complaints of nuisance or antisocial behaviour occurring within Shildon during the
period 1 April 2010 to 31 March 2011. The most frequent complaints received by
livin were due to loud music, offensive behaviour or
vandalism/damage to property.
Durham Constabulary’s reported crime figures
closely mirrors the issues raised by local residents
and the Police Beat Team during livin’s consultation.
Feedback from the household survey conducted for
the Shildon Parish Plan found that 61% of
respondents have experienced problems with
antisocial behaviour in the town.
0
20
40
60
80
100
120
Sep-11 Oct-11 Nov-11 Dec-11
Nu
mb
er o
f in
cid
ents
Burglary
Antisocial Behaviour
Robbery
Vehicle Crime
Violent Crime
Public Disorder & Weapons
Shop lifting
Criminal damage and arson
Other theft
Drugs
Other crime
“Kids hang around the
streets on a night
causing a nuisance and
making noise.”
Resident from Shildon
“I have had my car
vandalised.”
Resident from Shildon
42
Figure 1.17: Reported cases of nuisance and antisocial behaviour to livin within Shildon during the period April 2010 to March 2011 Source: livin, 2011
Both local residents and the town’s Police Beat Team highlighted a number of issues
relating to antisocial behaviour and damage to property within the town. Residents
also complained about groups of young people hanging around the streets on an
evening resulting in nuisance and antisocial behaviour. The Police Beat Team
confirms regular complaints from residents about young
people gathering on the streets on an evening and
weekend. However, the Police Beat Team report that
incidents of young people drinking alcohol within public
areas in the town have been seen to decrease.
A high number of young people gathering in public
places can often suggest a need for an enhanced
programme of diversionary activities (e.g. sporting
events or activities, play or craft activities and youth
clubs) within the local area. Research has proven that
the provision of diversionary activities that have been developed in conjunction with
0
12
0
0
0
8
1
1
0
0
0
0
0
0
0
6
2
0
0
1
0
2
1
0
2
0
0
1
0 2 4 6 8 10 12 14
Domestic noise
Loud music
Alarms noise
Pubs noise
Business noise
Offensive behaviour
Offensive gestures
Arguing, shouting and/or screaming
Fighting & loutish behaviour
Race (hate related incident)
Sexual (hate related incident)
Orientation (hate related incident)
Gender (hate related incident)
Disability (hate related incident)
Religion (hate related incident)
Vandalism & damage to property
Pets & animal nuisance
Nuisance from vehicles
Drugs / substance misuse, drug dealing
Alcohol related
Domestic abuse
Physical violence (other than above)
Litter / rubbish / fly tipping
Condition of property
Garden nuisance
Misuse of communal areas / public spaces
Prostitution / sexual acts / kerb crawling
Criminal behaviour / crime other than above
“4Real provide an
alcohol awareness
outreach service for
youths in Shildon.”
Police Beat Team
43
the young persons living in the targeted area can have
a positive overall effect on lowering levels of antisocial
and nuisance behaviour.
There was recognition that specific areas in Shildon,
including the town centre around Main Street and
Church Street, Jubilee Fields Estate and areas where
there are large numbers of privately rented properties
are more affected than others by incidents of nuisance
and antisocial behaviour. Residents told livin that they
are concerned about incidents of poor tenancy management, empty properties, and
increasing incidents of antisocial behaviour within the private rented sector and the
effect this is having on the reputation and appearance of Shildon. This was also
highlighted during consultation for the Shildon Parish Plan, and during the recent
Bishop Auckland and Shildon AAP Forum in November 2011.
Feedback from livin’s consultation events also found that residents perceive there to
be increasing incidents of drug use and related crime
and antisocial behaviour within Shildon. The Police
Beat Team highlighted increasing problems with
cannabis production and drug use within specific areas
of the town.
There were also complaints about parking issues on
Church Street and Main Street and around the local
schools, increasing incidents of fly tipping on local roads
into Shildon, and speeding on Eldon Bank. Both the
Police Beat Team and local residents also reported increasing thefts from gardens
and allotments during the summer months.
Mosaic profile data highlights that the majority of households living within the town
will have a higher than average perception or fear of
becoming a victim of crime or antisocial behaviour.
Household groups living in livin’s properties are expected to
have a high to very high fear of becoming a victim of crime
and antisocial behaviour within their local area.
This is confirmed in feedback from livin’s consultation
events which highlights that residents are fearful of
becoming a victim of crime or antisocial behaviour within
Shildon. Concerns are focused on the fear of homes being
burgled, the potential for damage to property, or a fear of harassment and
intimidation from young people gathering on the streets.
“There is antisocial
behaviour on Jubilee
Estate.”
Resident from Shildon
“There are problems
with illegal drugs in
some areas of
Shildon.”
Resident from Shildon
“Fly tipping is a
problem.”
Resident from Shildon
44
In an attempt to reduce the fear and perception of crime and antisocial behaviour
within the town, the local Police Beat Team provides
information to local residents about crime rates and
community safety initiatives, via community
newsletters and press articles in the Shildon Town
Crier and other local newspapers. Shildon
Community Safety Group provides support and
advice for local residents on local safety and
community initiatives.
There are a number of Neighbourhood Watch
groups operating within Shildon. Consultation for the Shildon Parish Plan found that
residents have limited knowledge of the schemes within their local areas. There is
also limited interest in becoming involved in these schemes due to personal
circumstances.
Consultation completed by DCC (Residents Survey,
2010) highlights that within the Bishop Auckland and
Shildon AAP area, 3% of residents feel unsafe in their
local area during the day. Together with the 4
Together Partnership, the Bishop and Auckland and
Shildon AAP have the highest fear of safety during the
daytime. Countywide, the average percentage of
residents that feel unsafe during the daytime within
their AAP area was 1%.
15% of Bishop Auckland and Shildon AAP residents stated they felt unsafe in their
local area during the evening, this being the highest out of all of the County’s 14
AAP’s. The average percentage of residents that feel
unsafe during the evening within their AAP area was
10% throughout the whole of the County. Countywide,
42% of residents completing the survey indicated the
main reason for feeling unsafe in their local area is due
to young people congregating on the street.
Although there are a number of facilities and activities
provided for children and young persons throughout
the town, both the Police Beat Teams and local
residents feel that these are sometimes underutilised.
Reasons for the young people not using the provided facilities and activities are
perceived to be affordability, the provision of activities that youths are not interested
in, and a lack of encouragement and support from some parents for their children to
join organised activities. During 2011/2012, one of the key priorities for the Bishop
Auckland and Shildon AAP was “Activities for children and young people”.
“More people walking
through estate -
nothing feels safe in
Shildon.”
Resident from Shildon
“There is graffiti and
damage to cars”.
Young person from
Shildon
“Older youths can be
intimidating when they
are in groups.”
Resident from Shildon
45
Information gained from livin’s consultation event at St Johns Primary School found
issues around crime and antisocial behaviour in their local community to be of
significant importance to local children. When asked
about feelings of safety within their local community a
number of the children told livin they sometimes feel
unsafe. Reasons for feeling unsafe included
awareness or experiences of drug and alcohol
related crime and antisocial behaviour, perceived
high levels of crime within the town, and complaints
of intimidation and harassment from older youths. All
of the children are aware of incidents of nuisance and
antisocial behaviour occurring in the areas around
where they live.
The majority of children said they often feel intimidated when using their local play
areas as a result of older youths gathering in the area on an evening and weekend
and therefore do not regularly use these facilities. The play area within Hackworth
Park, and grassed playing field in Jubilee Fields were highlighted to be a specific
problem. There were also comments about problems with older youths causing
intimidation to leaseholders and passers-by outside the shops in Jubilee Fields
Estate, as a result many of the children feel unsafe and are unwilling to walk past the
shops alone. The children are also aware of increasing incidents of harassment and
intimidation through text messaging and social media, particularly through Facebook.
Increasing incidents of graffiti in Shildon are of concern, with specific reference to
problems around Jubilee Fields Community Centre and the town centre.
The children have an awareness of drug and alcohol related issues within Shildon,
with a number perceiving these to be the cause of much of the crime and antisocial
behaviour being committed in the town. There were
specific comments about suspected drug use in
Hackworth Park and talk of used needles being found
in areas within the town.
Information obtained from livin’s survey of young
residents further confirms an increased awareness of
crime and antisocial behaviour in Shildon. The
majority of young persons (aged 11 to 19 years) that
completed the survey perceive there to be high levels
of crime and antisocial behaviour within the town.
Half of the respondents stated that they feel unsafe in
their local area during the day. Feelings of safety within the town decrease during
the evening with three quarters of respondents stating that they feel unsafe within
their local area.
“I am scared to use the
play areas as older
teenagers hang around
and it’s scary”.
Young person from Shildon
“People taking drugs in
Hackworth Park and
there are sometimes
used needles in
bushes”.
Young person from Shildon
46
At the Bishop Auckland and Shildon AAP Forum event held in November 2011, the
importance of increasing community safety was voted
for by members as one of the top three priorities for
the AAP to consider. As a result “Community Safety”
will be one of the AAP’s key priorities to tackle during
2012/2013.
During livin’s consultation events a number of local
residents highlighted problems with increasing
incidents of nuisance and antisocial behaviour
occurring within Jubilee Fields Estate. Residents are
concerned that these increasing incidents are having a
detrimental effect on the reputation of the area and have seen a number of
households move away from the area. During the period 1 April 2010 to 31 March
2011, over two thirds (68%) of nuisance and antisocial behaviour complaints
received by livin related to incidents on Jubilee Fields Estate.
In an attempt to combat incidents of crime and antisocial behaviour within the town
the Safe Durham Partnership has identified Shildon as one of its 12 High Impact
Localities (HILs). The Partnership has produced a comprehensive profile to help
fully understand the problems affecting the town. Using this profile, the Partnership
has developed a comprehensive action plan which identifies a range of interventions
and innovative ideas that are being utilised to combat crime and antisocial behaviour
in the town. livin is a contributing partner to the Safe Durham Partnership and has
close involvement with the work of the HIL.
“Scary – there is too
much crime”.
Young person from
Shildon
47
What does this mean for livin?
It is important that livin maintains its commitment to providing a robust and
responsive service for dealing with incidents of nuisance and antisocial behaviour in
local communities.
livin is aware that partnership working is essential when addressing and dealing with
both the fear of, and actual incidents of crime, nuisance and antisocial behaviour in
its communities. As such, livin will continue to actively work with local residents and
Key Crime and Antisocial Behaviour Characteristics:
For the period December 2010 to December 2011 the level of crime and disorder
within the Wards of Sunnydale and Thickley were considered by the Police to be
“Above Average” when compared to the rest of the Police Beat Wards in
England and Wales. The level of crime and disorder within the Byerley Ward for
the same period was considered to be “Average”.
During the same period there were 2,051 reported Police incidents of crime and
antisocial behaviour in Shildon. More than half were in respect of antisocial
behaviour.
During the period 1 April 2010 and 31 March 2011, livin’s Support and
Intervention Team received 37 complaints of nuisance or antisocial behaviour.
The majority of these complaints were in respect of loud noise, offensive
behaviour or vandalism/damage to property.
68% of nuisance or antisocial behaviour complaints made to livin related to
incidents on Jubilee Fields Estate.
Consultation highlights that local residents are concerned about antisocial
behaviour, damage to property and nuisance behaviour caused by local
youths in public areas.
A recent survey found that 3% of residents living in the Bishop Auckland and
Shildon AAP area feel unsafe in their local area during the day. 15% feel
unsafe during the evening; this is the highest percentage of all of the AAP’s
across Durham County.
There is an increased perception of crime and antisocial behaviour in the
town. Residents are fearful of becoming a victim of burglary, damage being
caused to their property, or harassment and intimidation from youths gathering in
public areas.
Local children are concerned about harassment and intimation from older
teenagers, graffiti and illegal drug use.
48
community groups, the Police, DCC and other agencies through the attendance of
staff members at PACT meetings, residents meetings and other local events to
promote its services, help reduce the fear of crime, nuisance and antisocial
behaviour and offer help and support to victims. livin is already a contributing
partner to the Safe Durham Partnership and plays an important role in supporting the
partnership to help people feel safer within their local communities. This is
particularly important given the higher than average number of households in the
community that fear becoming a victim of crime or antisocial behaviour within their
community.
livin will utilise a wide range of tools and powers to tackle incidents of nuisance and
antisocial behaviour within its communities. These can range from the effective use
of mediation to resolve low level neighbourhood disputes, through to the use of legal
injunctions or possession orders for more serious cases of antisocial behaviour.
Consideration is also currently being given to the potential use of restorative justice
practices as a further tool to help tackle incidents of nuisance and antisocial
behaviour within its communities.
Both consultation feedback and anecdotal evidence from livin’s staff members has
highlighted Jubilee Fields Estate to be an area of concern for incidents of nuisance
and antisocial behaviour. These incidents are seen to be detrimental to the
reputation of the estate and partly the reason for lower demand for livin’s properties
and higher levels of turnover. livin understands that to increase sustainability within
a community low levels of crime and antisocial behaviour are essential, as is a good
reputation for being a safe and pleasant place to live. It is important that by working
in partnership livin considers a range of interventions and tenancy support measures
that can be introduced within Jubilee Fields Estate to reduce the levels of nuisance
and antisocial behaviour and help create a more positive reputation for the area.
Although Jubilee Fields Community Centre and the Shildon Peoples Centre provides
youth provision for children and young persons in the area of Jubilee Fields Estate
there may be further opportunities for livin and other partner agencies, including
DCC, Bishop Auckland and Shildon AAP, Shildon Town Council and other
community organisations to help develop and support an enhanced youth
engagement service that can specifically target children and young people from the
estate. Although aware of the provision of youth groups in their local area a number
of children told livin that they do not regularly attend their local youth group.
Reasons for this were due to disinterest in the activities provided and the limited
range of equipment and facilities available. To encourage good levels of
participation, and ensure regular attendance it is important that activities are
developed in conjunction with local youths.
Residents have told livin that they are fearful of the potential for harassment and
intimidation from older teenagers gathering in groups in public places within the
town. Consultation with local primary school children also highlighted this issue with
49
many of the children feeling unsafe and unwilling to frequent specific areas within the
town, including local play areas, and the shops on Jubilee Fields Estate. To
enhance cohesion within a community there needs to be good intergenerational
relationships between residents, from young children and teenagers to elderly
persons. It is important that by working in partnership with key agencies and
community organisations livin consider ways to promote and support a range of
intergenerational activities within Shildon that will help enhance community cohesion
and reduce the fear and perception of crime and antisocial behaviour.
50
1.4 Economy and Employment
1.4.1 Economic Activity
“Economic activity relates to persons aged 16 to 74 years who are in employment, or
actively seeking employment and are available to start work within 2 weeks.”
(Source: Census, 2001)
Of this total economic activity 36.3% were in full time employment, this being
marginally lower than the Durham County average of 38.5%. 10.4% of residents
were in part time employment, this being comparable with the County average of
10.7%. 4.3% of residents were self-employed; this was lower than the Durham
County average of 5.4%.
It is acknowledged that as a result of the current economic climate the level of
economic activity within the town may have changed since this data was collated in
2001.
Figure 1.18: Economic activity in Shildon Source: Census 2001, LLSOA, KS09A, 008A, 008B, 008C, 008D, 008E, 008F
The 2010 Indices of Deprivation indicates that in relation to employment, 56.3% of
residents living in the Bishop Auckland and Shildon AAP area are deemed to be in
the top 10% nationally deprived and 83.8% in the top 30% nationally deprived
(Communities and Local Government (CLG), 2010).
36.3
10.4
4.3 5.0 1.0
38.5
10.7
5.4 3.7
1.8
0
5
10
15
20
25
30
35
40
45
EmployeesFull-time
EmployeesPart-time
SelfEmployed
Unemployed Full timeStudent
%
Shildon
Durham County
During 2001 economic activity within Shildon was 57%; this was marginally lower
than the Durham County average of 60.1%.
(Source: Census 2001)
51
This is significantly higher than the Durham County averages where 30.8% of
residents are deemed to be in the top 10%
nationally deprived and 64.7% in the top 30%.
There has been an increase in the level of
employment related deprivation since 2007, when
53.1% of residents were deemed to be in the top
10% most deprived.
The majority of businesses in the Bishop Auckland
and Shildon AAP area are classed as small with 10
or less employees. During the period 2006 to 2008,
the Bishop Auckland and Shildon AAP area was home to 9.9% of the total number of
businesses that were operating within Durham County. 81.3% of these businesses
employed 10 employees or less, whilst 18.7% employed 11 or more employees
(Annual Business Inquiry, 2008).
There are a number of industrial estates located within Shildon including Dabble
Duck, Hackworth, Lambton, George Reynolds, Furnace, and All Saints, all of which
are located to the south of the town. The estates are home to a number of local,
national and international businesses. Neighbouring Newton Aycliffe is home to the
second largest industrial estate in the area and is also home to a number of local,
national and international businesses. There are also large industrial estates located
at Darlington, Bishop Auckland, Sedgefield and Wynyard; all within easy access of
the town. NETpark in Sedgefield is seen to be one
of the fastest growing science, engineering and
technological business parks in the Country with
good access to the major roads of the A1 and A19.
Wynyard Park, located at nearby Wynyard, is home
to a number of local, national, and international
businesses. There are smaller estates located at
Bowburn, Meadowfield, Willington, Chilton and
Spennymoor. Development is also currently under
way on DurhamGate in Spennymoor, a large mixed-
use regeneration scheme which will incorporate
business, living and leisure.
livin currently own six commercial units within Shildon. Five of these properties are
located within Jubilee Fields Estate, and one is located on Church Street. Four of
these units are currently let on lease to local businesses or organisations. During
livin’s consultation events local children reported problems around the shops in
Jubilee Fields Estate caused by older teenagers causing nuisance to local
leaseholders.
The availability of local employment was a key issue highlighted by residents during
livin’s consultation events. Residents report that to obtain sustainable employment
“A poor economy with
high levels of
unemployment.”
Resident from Shildon
“Lack of employment
opportunities which
means moving around
to find employment.”
Resident from Shildon
52
there is an essential requirement to travel out of
Shildon, with many travelling to nearby towns such
as Bishop Auckland, Newton Aycliffe, Darlington
and Durham. Residents perceive the public
transport service out of the town to be restrictive
and highlighted it as being a substantial barrier to
employment for a number of households. Although
there are a number of local bus companies
providing services to neighbouring towns, and a
train station providing access to Bishop Auckland,
Newton Aycliffe and Darlington residents perceive these to be restrictive for their
needs. Residents are concerned that job opportunities for school leavers within the
community are poor; and have highlighted an increased need for apprenticeship and
training opportunities within local businesses.
When asked about their perception of employment opportunities within their local
area more than three quarters of the young people surveyed by livin think there are
limited employment opportunities within their local area. The majority also told livin
that think that they will experience difficulties finding employment when they leave
school or college.
During 2011/2012, “Unemployment and Job
Prospects” was a key priority for the Bishop
Auckland and Shildon AAP. During the 2011 AAP
Forum event the importance of sustainable
employment and enhanced job prospects within the
area, was again voted as one of the top three
priorities for the AAP to consider. As a result
“Employment and Job Prospects” will remain and
AAP priority 2012/2013.
The proposed retail and commercial developments
at neighbouring St Helens Auckland, the DurhamGate site in Spennymoor and
Hitachi factory in Newton Aycliffe, and are expected to help boost economic activity
and employment opportunities for local residents. To enable local residents to
benefit from the new employment opportunities that will be created by these
developments it is important for there to be a good quality public transport service
that is accessible to the community as a whole.
livin’s consultation also highlighted issues around the economic viability of the town
centre (Church Street and Main Street) due to changes in shopping habits and other
economic factors. Anecdotal evidence gathered for the Shildon Parish Plan
suggests that business turnover within the town centre is high. Residents are
concerned about the limited range of retail services provided and the increasing
number of takeaways operating within the town centre. Residents perceive that
“Young people can’t get
jobs due to lack of
experience or training.”
Resident from Shildon
“We need better shops;
we have to go out of
town to get many items.”
Resident from Shildon
53
unless more people shop locally and help contribute
to the local economy and businesses this will
worsen over the coming years.
Consultation for the Shildon Parish Plan found that
only 3% of respondents shop in Shildon. 94% of
respondents stated that they travel to nearby
Bishop Auckland, and Newton Aycliffe to access a
more varied choice of high street retailers and
larger supermarkets. Respondents perceive that
improving shopping facilities has the potential to
help increase the numbers of visitors to Shildon. The recent community appraisal
work conducted by DTZ for the Shildon Parish Plan also suggested that the
shopping “offer” within the town is poor. However, a recent Retail and Town Centre
Uses Study, conducted by DCC, concluded the business case for new retail
development within Shildon to be low due to existing proximity and access to
mainstream food store provision in Bishop Auckland and Newton Aycliffe, and the
new retail development at St Helens Auckland.
Information gathered during livin’s consultation event at St Johns Primary School
indicates that the majority of families travel outside the town for retail services.
Although some children stated they use the local Morrisons or Coop stores in
Shildon for their grocery shopping, there were a high number that use larger
supermarkets, such as Tesco and Asda, in neighbouring Bishop Auckland. There
was reference made to the limited choice of retail shops within Shildon, with the
majority highlighting a wish for a wider range of retail provision, including national
brand named stores. However, intelligence gathered from livin’s survey of young
persons aged 11 to 19 years indicates an increased tendency within this age group
to shop locally within Shildon.
The Locomotion National Railway Museum is a well-known local visitor attraction
situated on the outskirts of the town, near to the railway station. A One North East
report published in 2006, considered the local and regional economic impact of the
Locomotion. The report indicated there to be limited regional economic impact, as
for most people the Locomotion would not be their only reason for visiting the region.
A recent appraisal conducted by DTZ found there to be “few tangible links to the
town centre from Locomotion”, with the annual visitor survey revealing that a
significant majority of tourists do not visit the town centre or other areas of the town
during their visit to the museum (Shildon Parish Plan, 2010). This highlights a
potential for increasing links between the museum and town centre with the aims of
encouraging visitors into the town centre, and increasing the economic impact for
local businesses.
“Town centre is dead
after 1pm on a
Saturday.”
Resident from Shildon
54
Census data indicates that residents within Shildon are employed in a wide range of
different occupations (Census 2001, LLSOA, KS12A, 008A, 008B, 008C, 008D,
008E, 008F).
There is a marginally higher percentage (14.9%) of skilled trade workforce (including
Motor Mechanics, Electricians, Plumbers, Plasterers and Chefs) living in Shildon
when compared to the Durham County average
(12.7%).
There are a significantly lower percentage of
residents employed as professionals, such as
Doctors and Dentists (4.1%), or in associate
professional and technical roles (8.8%), and
management or senior roles (8.4%) when
compared to the rest of the County.
Low levels of employment within professional or
management/senior roles reflects the lower percentage of residents in the
community who hold an educational qualification at levels 3 to 5 (section 1.7) when
compared to the rest of Durham County. Level 3 qualifications are necessary for
progression to higher education or University. Qualifications at levels 4 to 5 are
equivalent to degree or professional level.
2001 census data highlighted that a high percentage of residents within this
community were employed within the process, plant and machine processing
industry. Over the past ten years this industry has
been one of the hardest hit resulting in many large
scale local employers, including Black and Decker and
Electrolux at Spennymoor relocating or ceasing to
trade. This reduction in local job opportunities within
the industry; combined with 44.5% of residents who
hold no educational qualifications can indicate a need
for an increased provision of skills based training
courses and educational opportunities. This can help
local residents to retrain or gain new qualifications,
skills and experience thus assisting them into long term employment.
Feedback from both livin’s consultation events and the Bishop Auckland and Shildon
AAP Forum event in November 2011, found that residents are keen to see more
Shildon has a high percentage of residents employed as process, plant and
machine operators or in elementary roles (e.g. bar staff or farm labourer) when
compared to the rest of Durham County.
(Source: Census, 2001)
“Need to look at more
training to help
employment
opportunities.”
Resident from Shildon
“Create more job
opportunities or
placements.”
Bishop Auckland and Shildon
AAP Forum member
55
training opportunities provided within the town, to help people gain new skills and
qualifications and obtain sustainable employment. There are currently a number of
local organisations providing training and educational opportunities for residents
including, Shildon Peoples Centre, Sunnydale Community College, and Jubilee
Fields Community Centre. There are also other local providers such as Bishop
Auckland College, which also provides outreach centres in Newton Aycliffe and
Spennymoor, S&D training in Bishop Auckland, and ITEC North East and South
West Durham Training on Newton Aycliffe Industrial Estate. Newton Aycliffe and
Shildon Extended Services works closely with the Local Learning Partnership (LLP)
and Sunnydale Community College to publicise and promote adult and family
learning activities within the local area. However residents talked about a limited
knowledge of the education and training opportunities available in and around
Shildon, and suggested the need for a more comprehensive approach from
providers to publicise their services and courses. These concerns were also
highlighted in the Shildon Parish Plan.
Figure 1.19: Occupation profile of 16 to 74 year olds in Shildon Source: Census, 2001, LLSOA KS12A, 008A, 008B, 008C, 008D, 008E, 008F
Economic inactivity in Shildon was higher when compared to the County average
(39.8%) with a total of 43.0% of the population not employed, and not actively
seeking work.
8.4
4.1
8.8
10.8
14.9
7.2
9.0
20.3
16.6
11.6 9.2 12.1 11.7 12.7 7.3 8.4 13.3 13.7 0
5
10
15
20
25
%
Shildon
DurhamCounty
56
“Economic inactivity relates to persons aged 16 to 74 years who are not in
employment, or not actively seeking employment and available to start work within 2
weeks.” (Source: Census, 2001)
The number of residents that are retired (15.7%) within Shildon was comparable with
the Durham County average (14.8%).
A significantly higher percentage of residents (13.0%) in the town were unable to
work due to being permanently sick and/or disabled when compared to the rest of
the County (10.3%). The percentage of residents looking after home/family (7.5%) is
also higher than the Durham County average (6.3%).
Figure 1.20: Economic inactivity in Shildon Source: Census, 2001, LLSOA KS12A, 008A, 008B, 008C, 008D, 008E, 008F
Analysis of Department for Works and Pensions (DWP) data from March 2011
highlights that overall Shildon has a lower percentage of persons who have been
claiming Jobseekers Allowance for up to six months
(68.5%) when compared to the County average
(73.5%). However the percentage of residents in the
Byerley Ward alone that have been claiming
Jobseekers Allowance for up to six months (72.5%) is
higher than the Durham County average.
Longer term unemployment within Shildon is higher
when compared to the Durham County average.
15.7
2.7
7.5
13.0
4.1
14.8
5.1
6.3
10.3
3.3
0
2
4
6
8
10
12
14
16
18
Retired Student Looking afterhome/family
Permanentlysick/disabled
Other
%
Shildon
DurhamCounty
There are high
percentages of residents
claiming Jobseekers
Allowance for six to 12
months when compared
to the Durham County
average.
57
22.2% of residents have been claiming Jobseekers Allowance for a period of six to
12 months when compared to 18% throughout the rest of Durham County and 17.3%
at National level.
This high percentage of residents claiming Jobseekers Allowance for a period of 6 to
12 months has resulted in Shildon being ranked as BRONZE. Full details of the
methodology for this ranking can be found in Appendix 2.
9.3% of residents within Shildon were reported to be claiming Jobseekers Allowance
for a period of 12 months or more. This is comparable with the Durham County
average of 8.4%.
Sustainable communities require high levels of economic activity; this can be
facilitated by a high percentage of the resident population being economically active.
Levels of unemployment for six to 12 months within Shildon is high when compared
to both County and National levels. It is important that local service providers work
in partnership to proactively identify and minimise the barriers to work experienced
by residents who have become unemployed, specifically those within the last six to
12 months.
At both livin’s consultation events and the Bishop Auckland and Shildon AAP forum
event in November 2011, a number of residents expressed concerns about a lack of
local employment opportunities and the need to reduce unemployment levels within
Shildon. In order to access employment the majority of residents are required to
travel out of the town to surrounding towns and cities. Many feel this to be a key
barrier to employment as for many households the ability to travel is restricted by the
cost of owning private transport and the restricted timetables and routes covered by
local bus companies. 2001 Census data indicates that 41% of residents within
Shildon do not own a car or van.
A high percentage of persons claiming Jobseekers Allowance within Shildon may be
attributed to the number of residents that were employed in process, plant and
machine processing businesses and the economic downturn that these industries
have seen over the past few years. Residents have told livin that a number of local
factories and businesses have been required to close. To reduce unemployment it
may be necessary for residents to retrain and learn new skills that will enable them
to enter new industries and gain sustainable
employment.
1.4.2 Jobseekers Allowance claimants During August 2010, there were a wide age range of persons that were claiming Jobseekers Allowance in Shildon (DWP, 2010).
There is a need to
provide help and
support for residents
aged between 16 to 24
years and 50+ to help
them into employment.
58
The percentage of persons aged 25 to 49 years claiming Jobseekers Allowance (47%) was substantially lower than the County average of 52%. 36% of persons claiming Jobseekers Allowance were aged between 16 to 24 years;
this being marginally higher than the County average of 34%. The percentage of
persons aged 50 years or more (17%) was also marginally higher than the Durham
County average of 14%. This highlights a need for service providers to target these
age groups when delivering future skills and training courses. It is important that
any provided skills and training courses will help the individual to meet their training
needs and gain sustainable employment.
During the period 2008 to 2010, the Bishop Auckland and Shildon AAP area saw a
decrease in the percentage of residents aged 16 to 18, who were not in education,
employment or training (Connexions, 2011).
Figure 1.21: Jobseeker Allowance claimants in Shildon Source: DWP, August 2010
Feedback from residents at livin’s consultation events, and the Bishop Auckland and
Shildon AAP Forum Event in November 2011 highlighted barriers to employment
experienced by young residents and school leavers, specifically around the lack of
local job opportunities and work experience. Residents stated that they would like to
see more apprenticeship and work experience opportunities provided within the local
area.
To help reduce unemployment in a community it may be necessary to provide
opportunities that allow residents to retrain and learn new skills that will enable them
to enter new industries and gain sustainable employment. Alternatively there may
36
47
17
34
52
14
0
10
20
30
40
50
60
Claimants Aged 16-24Claimants Aged 25-49 Claimants Aged 50+
%
Shildon
Durham County
59
be a need for increased opportunities for school leavers and younger residents to
obtain work placements in a business environment; this can help them gain the skills
and experience required to obtain sustainable future employment. livin recognises
the need for enhancing employment opportunities and is currently developing an
economic sustainability strategy to help provide training and employment
opportunities in its local communities. The strategy will also incorporate the “livin
Futures” partnership programme which has been established to provide
apprenticeships opportunities.
1.4.3 Department for Works and Pensions key benefit claimants
During August 2010, the total percentage of residents claiming a key DWP out of
work benefit was 10% higher than the Durham County average of 20%. The majority
of residents in Shildon claiming a key benefit were in receipt of Incapacity Benefit
(15%); this being significantly higher than the County average of 10%.
These figures are comparative with the intelligence contained in Section 1.6 which
indicates the general health of the population within Shildon to be notably poorer
when compared to the rest of the County.
The percentage of residents in Shildon claiming Jobseekers Allowance as a key
benefit (7%) is also higher than the County average of 4%.
Figure 1.22: Breakdown of persons residing in Shildon claiming key DWP benefits Source: DWP, August 2010
1.4.4 Household income
During 2001/2002 estimates of mean weekly household income (gross) in Shildon
was £63 per week lower than the North East average of £410 (ONS, 2005).
7
15
3 3 1 1 0 0
0
2
4
6
8
10
12
14
16
JobSeekers
IncapacityBenefits
LoneParent
Carer Others onIncomeRelatedBenefits
Disabled Bereaved Unknown
%
60
Based on this intelligence Shildon has been ranked as BRONZE for average
household income. Full details of the methodology for this ranking can be found in
Appendix 2.
For the Ward of Thickley alone, the mean weekly
household income was £90 per week lower than the
North East average, highlighting high levels of
deprivation within this particular area of Shildon.
Recent data obtained by DCC, for the Bishop
Auckland and Shildon AAP area also indicates a lower
than average level of household income. The average
level of household income within the AAP area is estimated to be £27,739; this being
over £2,800 less than the Durham County average of £30,614 (CACI, 2011, DCC).
The 2010 Indices of Deprivation indicates that in relation to income levels 21.5% of
residents living in the Bishop Auckland and Shildon AAP area are deemed to be in
the top 10% nationally deprived and 62.7% in the top 30% nationally deprived
(Communities and Local Government (CLG), 2010). This is significantly higher than
the Durham County averages where 9.0% of residents are deemed to be in the top
10% nationally deprived and 42.3% in the top 30%. Within Shildon alone, the
Thickley Ward is located within the top 10% most deprived in relation to income
levels.
As highlighted in Section 1.1.2, the Mosaic profile for Shildon suggests there to be a
higher than average percentage of households consisting of persons who are
unemployed, have a high level of welfare benefit dependency or employed in low
paid job roles when compared to the rest of Durham County. The Mosaic profile for
livin’s tenants expects that a high percentage of these households will be benefit
dependant families, or older persons in receipt of state pension or other welfare
benefits.
Although residents raised no specific concerns during livin’s consultation about
levels of household income, livin recognises that the effects of the recession and
current economic downturn, and high levels of unemployment will be felt by a large
number of households within its local communities. High levels of welfare benefit
dependency and increased levels of income deprivation; together with proposed
reforms to the Welfare Benefits System has the potential to see a significant effect
on the level of household incomes for a number of households.
1.4.5 Vehicle ownership and cost of travel In 2001, 41% of households in Shildon did not own a car or van; this being
significantly higher than the County average of 31.4%. 44.5% of households owned
one car or van, and the remaining 14.4% owned two or more cars or vans (Census,
2001, LLSOA, KS17, 008A, 008B, 008C, 008D, 008E, 008F).
During 2001/2002 the
weekly household
income in Shildon was
£63 less than the North
East average.
61
The 2001 census also indicated that 52.5% of residents in Shildon travel to work
driving a car or van (Census, 2001, LLSOA, KS15, 008A, 008B, 008C, 008D, 008E,
008F).
Although levels of vehicle ownership may have altered since 2001, the rising cost of
fuel and other related costs will now have a significant impact on vehicle usage,
particularly amongst low income households. Low levels of vehicle ownership or
restricted use can affect residents’ lifestyles by restricting access to services,
facilities and employment outside of the local area.
During livin’s consultation events some residents expressed concerns about the
need to travel outside of the local area for access to shopping, employment, and
specialist services such as colleges, universities and hospitals. A number of children
from St Johns Primary School also raised concerns
about affordability and requirement to utilise public
transport to access social and sport related activities
outside of the area. There are fears from residents
that ongoing budgetary reductions to public transport
will see a reduction in current services resulting in
many residents becoming more isolated and
detached from obtaining specialist services and will
become a significant barrier to gaining sustainable
employment. There were specific concerns about
access to services for older persons who are reliant
on public transport to meet their travel needs.
This reliance on travel places an increased need on a reliable and affordable public
transport system for households that do not own a vehicle. Currently there are a
number of local bus services provided within the town, with some providing access to
Bishop Auckland, Durham, Darlington and Middlesbrough. The main bus
interchange for the town is located on Church Street, to the east of the town. There
is also a railway station located at the bottom of Spout Lane. The station is located
on the Tees Valley Line, which runs from nearby Bishop Auckland to Saltburn via
Darlington and Middlesbrough.
“Poor bus service –
sometimes you have to
get an earlier bus in
case the one you want
doesn’t turn up.”
Resident from Shildon
62
1.4.6 Rental debit in livin properties
To assess the rent payments made by tenants within livin properties in Shildon an
analysis and comparison of livin’s rental debit figures for 2009/2010 and 2010/2011
have been used.
For the financial year 2009/2010, the total rental debit charge (rent charged for all of
livin’s properties in Shildon) was £3,856,408. At the end of this financial year there
were outstanding arrears (unpaid rent) of £56,442; making an unpaid rental debit
charge of 1.46%.
For the financial year 2010/2011 the total rental debit charge was £3,957,213. At the
end of this financial year there were outstanding arrears of £72,516; making an
unpaid rental debit charge of 1.83%.
Based on the unpaid rental debit charge of 1.83% for the financial year 2010/2011,
Shildon has been ranked as SILVER. Full details of the methodology for this ranking
can be found in Appendix 2.
Key Economic Characteristics:
During 2001, economic activity within Shildon was 57%; this is lower than the
Durham County average.
43.0% of residents in 2001 were not in employment, and not actively seeking
work. 13.0% of residents were economically inactive due to being permanently
sick or disabled; this is higher than the Durham County average.
In 2001, 36.9% of residents in Shildon were employed in elementary, or
process, plant and machinery roles, and 14.9% in skilled trades. These are
higher than the Durham County averages.
21.3% of residents were employed in professional, professional associate
and technical or management roles. This is lower than the Durham County
average.
During March 2011, the percentage of residents claiming Jobseekers
Allowance for up to 6 months was lower than the County average. However the
percentage of residents claiming Jobseekers Allowance for 6 months or
more was higher.
The percentage of persons aged 16 to 24 years, or 50 years or over that are
claiming jobseekers allowance is higher when compared to the County
average.
Household income in Shildon is estimated to be lower when compared to
County and North East averages.
63
Since 2009, livin have introduced and promoted a number of different payment
options to make paying rent as easy and accessible as possible for tenants. These
include Direct Debit or the option to pay their rent via payment card. Payment cards
can be accepted at over 60 local outlets (including Post Offices) wherever the
“Paypoint” sign is displayed. There are a number of outlets within Shildon that
accept “Paypoint” payments.
Currently 29% of tenants living within livin’s homes in Shildon pay their rent through
Direct Debit. This is lower than average when compared to the overall percentage of
livin’s tenants that pay their rent via this method (36.7%).
Although there were no specific comments made by residents during consultation
livin is aware that the rising level of housing costs, the current economic climate and
high levels of unemployment have the potential to increase the level of debt for many
households within the town.
What does this mean for livin?
Although livin will aim to reduce the outstanding rental debit year on year the current
economic climate and future reforms to the Welfare Benefit system will provide for
challenging times. Furthermore, it is expected that a high number of households
within livin’s homes will be in receipt of a low income, through either benefit
dependency or low paid employment. These challenges will require livin to work
proactively with tenants and other household members by providing a dedicated
Financial Inclusion Team to provide guidance or sign posting about money and debt
management.
High levels of economic deprivation , together with the effects of the recession and
current economic downturn are being felt by a large number of households within
livin’s local communities. As a result livin must be mindful that tenants and local
residents will potentially need support through these financial difficulties. This could
mean signposting tenants and residents to debt management and financial inclusion
support agencies.
livin must be aware of the contribution made by partners in supporting residents and
tenants to gain new skills and employment, and increase their economic wellbeing.
It must support local community organisations that offer these services by ensuring
their resources are fully utilised by local residents and that their existence is widely
publicised throughout the local area. When publicising local services and resources
it is important that appropriate methods of communication are utilised. Mosaic profile
data for both the community as a whole, and livin tenants, highlights that the majority
of households are more likely to access information and services through direct face
At the end of the financial year 2010/2011 livin’s outstanding rental debit figure
(unpaid rent) for properties in Shildon was £72,516.
64
to face contact, or via local papers (see section 1.5). It is expected that access to
information or services through the use of the internet will be low for all household
profiles within the town.
As part of its ongoing commitment to creating sustainable communities, livin has
appointed an employability coordinator and is currently developing an economic
sustainability strategy to help provide training and employment opportunities. The
strategy will also incorporate the “livin Futures” partnership programme which has
been established to provide apprenticeships opportunities.
Consultation has found there to be an identified need for the increased provision and
promotion of local skills and training courses that can help local residents attain new
skills and qualifications for employment. It is also evident from the analysis that any
employability work undertaken by livin must help reduce the number of persons
claiming Jobseekers Allowance. There should be extra emphasis placed on helping
residents aged 16 to 24 years and 50 years or over that are claiming Jobseekers
Allowance.
livin will also be required to understand the barriers to employment experienced by
local residents and tenants and assess the level of support it can offer. During
consultation events residents told livin that they are particularly concerned about the
requirement to travel outside of the area for employment and the potential this has
for becoming a major barrier to employment due to increasing costs of vehicle
ownership and what is perceived by many to be a restrictive public transport service.
In addition to high levels of long term unemployment within the town, there are a high
percentage of residents claiming Incapacity Benefit when compared to the rest of
Durham County. This will provide real challenges for livin when tackling health
related issues and increasing employability and access to work for tenants and local
residents.
65
1.5 Access to Services and Facilities
Health services
There is good access to health services within the town. Local GP’s surgeries are
located within the town centre, at Church Street and Burke Street. A number of
residents also utilise the Bishopgate Medical Centre at neighbouring Bishop
Auckland. Access to hospitals and specialist healthcare can be found at Bishop
Auckland, Durham, Darlington, Hartlepool and Stockton, all requiring access to
transport. There are also two pharmacies located in
the town at Cheapside and Church Street. The town
also provides access to a dentist. Although residents
are generally satisfied with the provision of health
care facilities within the community some highlighted
problems with access and the ability to obtain
appointments if they live outside the town centre and
do not have access to private transport.
Retail services
A number of retail stores are located within the
community; although access to transport is required for more specialist retail
services.
The majority of retail services within Shildon consists of smaller local businesses and
are located within the areas of Church Street and Main Street. There is a Morrisons
store and Coop located on Church Street, selling groceries and household goods,
together with an Original Factory Shop selling a range of household goods and
clothing. There are also a number of other small businesses including a Post Office,
bakery, butchers, travel agents and a number of charity shops.
The number of retailers trading on Church Street and Main Street has decreased
over the last few years with a number of commercial
properties being currently empty. The reduction in
the number of retailers located within the town
centre is a major concern for residents. Information
gathered during all livin’s consultation events and
during consultation with local children highlights that
a large number of residents in the community travel
to nearby Bishop Auckland, Darlington and Durham
to access a wider range of high street stores.
Residents are concerned that unless there are more
Shildon is a small town that provides access to a wide range of local services and
facilities.
“A shortage of shops
means there is no
variety.”
Resident from Shildon
“Hardly any shops so
we shop outside of
Shildon.”
Young person from Shildon
66
incentives for people to shop locally, through the
redevelopment of the town centre the situation will
continue to worsen resulting in even more local stores
closing and an ever increasing need for travel outside
of the community. This will result in increased travel
costs, and inconvenience for many residents,
specifically the elderly and those without access to
private transport.
Over recent years the number of traders attending the
weekly market in Church Street, has declined.
Originally the market provided access to a wide range of grocery produce and
household items. However a decline in the number of traders attending the market
has reduced the range of items that are now available.
During livin’s consultation event at St Johns Primary School the children talked about
the range of retail services available within the town. Many of the children told livin
that they travel out of the town to nearby Bishop Auckland, or Durham to access a
wider range of retail services and branded high street stores.
A number of residents raised concerns about the environmental appearance of
Church Street and Main Street, including problems with vehicles parking on
footpaths, and groups of youths causing nuisance and antisocial behaviour on an
evening and weekend. The Police Beat Team report regular complaints about
vehicles being parked illegally on Church Street, causing obstructions to pedestrians
and other road users.
There are also a small number of local businesses located on Coronation Avenue, in
Jubilee Fields Estate. During feedback from consultation there were concerns about
the appearance of these commercial properties and the area surrounding them due
to litter and broken glass. There were also complaints from some of the local
children about problems with older youths gathering outside of the shops causing
nuisance behaviour.
livin currently own six commercial properties within Shildon. Five of these properties
are located within Jubilee Fields Estate, and one is located on Church Street. During
livin’s consultation events local children reported problems around the shops in
Jubilee Fields Estate caused by older teenagers causing nuisance to local
leaseholders.
Community services and facilities
There is a good provision of community services and facilities within Shildon together
with a wide range of social and recreational activities.
“Good range of local
services”
Resident from Shildon
67
There is a wide community and voluntary provision from agencies such as CAVOS
and Age Concern within the town. The Citizens Advice Bureau also provides a
range of legal and financial services for local residents living within Shildon. There
were however comments from residents about the need for a more joined up
approach from local community groups and organisations to publicise the activities
and opportunities available within the area.
St Johns Church and Shildon Methodist Church
are both located within the town.
The Salvation Army also provides a range of
activities and services within Shildon from its Corps
and community centre in Cross Street. Local
residents can become involved in a number of
ways, through volunteering with fundraising
initiatives, attending church services and helping
with local activities. There are a range of health
and social events ran from the Corps, including
keep fit, band and song practice, a luncheon club, and activities for children and
young persons on a Friday evening.
Located on Church Street is one of DCC’s local libraries. There is free provision of
internet and email facilities and the library also contains a HealthZone information
point. HealthZone provides information and leaflets for local residents to help them
adopt a healthier lifestyle, learn more about an illness, or locate a local support
group. Publicity for HealthZone is conducted countywide by DCC. The library also
regularly hosts a range of community events, including coffee mornings, and skills
based courses in conjunction with the Local Learning Partnership.
There are a number of local community venues including Jubilee Fields Community
Centre, Shildon Peoples Centre and a smaller community centre located on Eldon
Bank. They provide a valuable service to local
residents and are often venues for youth groups,
residents meetings, coffee mornings and other
private and public functions. St Johns Church, in
Church Street, also provides a wide range of
activities for toddlers, children and young persons.
Although feedback from livin’s consultation events
highlights that a number of residents within the town
are aware of the existence of these venues, there is
often limited knowledge about the services provided.
The Shildon Town Crier can be utilised as a valuable
resource for communicating with local residents and
informing them about events and services in the town.
“The Community
Centre at Eldon Bank is
good but needs more
support.”
Resident from Shildon
“There needs to be
more encouragement
for people to volunteer.”
Resident from Shildon
68
There are also a number of residents groups active within Shildon. Currently livin
work with, and provide advice and support to the New Shildon Residents
Association.
Jubilee Fields Community Centre
Jubilee Fields Community Centre is a charity ran facility located in Jubilee Fields
Estate. The centre is managed by a voluntary committee consisting of residents that
live in the local area. The Centre has a fully equipped kitchen and dining room,
sports hall, lounge area and recently refurbished computer suite. The Centre is used
to host a wide range of community based activities, and the facilities are also
available for private or business hire. Jubilee Fields Community Centre is a popular
facility in the community and is utilised by a number of local residents.
The Centre provides a wide range of community activities seven days a week
including debt advice, health and fitness classes, luncheon club, mother and toddlers
classes, and indoor carpet bowls. The Centre also provides a weekly youth drop in
session and a Junior Club for children and young persons aged five to thirteen years
three times a week. Although the children that livin spoke to from St Johns Primary
School are aware of the provision of youth based activities at the Centre, they do not
regularly attend the provided activities.
Shildon Peoples Centre
The Shildon Peoples Centre, located on Main
Street, was formed in 2007 by a local group of
volunteers with the aim of promoting wellbeing in the
community. The Centre aims to help further
education, cultural, social and physical welfare, and
to foster a spirit of mutual service and friendship.
The Centre provides a wide range of community
services, including access to help, support, and
advice on education, employment, and healthy
eating, and access to drug and alcohol counselling with the help of NECA (North
East Council on Addictions). The educational program provided by the Centre works
closely with those who experience social isolation, have disabilities or special needs,
or long term employability issues. Courses range from basic computing skills, to
cake decorating, languages to arts and crafts. There are also regular education and
self-development courses are for improving employability and personal development.
The Centre also works with people for whom English is a second language offering
recognised ESOL qualifications in numeracy and literacy.
“Shildon Peoples
Centre is good but it
needs to tell people
what it is about and
what it offers.”
Resident from Shildon
69
The Centre provides a one-stop shop approach for information and referrals whilst
supporting voluntary and community groups in the
town, and works closely with CAVOS to help those who
are interested in becoming a volunteer in their local
community. Youth sessions for young persons aged
11 to 19 are held at the Centre during term time and
the Centre also organises activities during school
holidays. There is also a Cafe located within the
Centre which provides access to nutritious meals for
local residents, and can be utilised for private hire or
community based learning courses.
Sunnydale Lesiure Centre
Sunnydale Leisure Centre is located within Shildon and is owned and managed by
DCC. The Centre includes a newly refurbished fitness suite, dedicated exercise
studio, sports hall, sauna, and indoor bowling facilities. Externally the Centre also
provides access to an athletics track and full outfield equipment, football and rugby
pitches, an all-weather pitch and outdoor events arena. These facilities enable the
County Council to provide a wide range of health and sporting activities for a wide
range of age groups. The Centre and its facilities
are utilised by a number of local sports groups,
including the local Rugby League team Durham
Tigers and Shildon Running and Athletic Club. A
number of residents and local children spoke about
problems surrounding the affordability and cost of
access to the Centre’s facilities and the costs
associated with accessing other local activities
throughout the community.
Locomotion - National Railway Museum
The national railway museum, which was opened in
2004, celebrates the rich railway heritage associated with Shildon. The museum
celebrates the development of the railways in Shildon, together with the contributions
made by Timothy Hackworth and George Stephenson. The museum attracts more
than 100,000 visitors annually and provides a range of family orientated and
community activities, including themed events, holiday activities and exhibitions.
Shildon Civic Hall
Shildon Civic Hall is owned and managed by the Town Council and is located on
Main Street. The Civic Hall was built to contribute to, and foster the social and
recreational activities of the community. The main hall is available to hire for
members of the local community and community organisations, and can be used to
provide venues for public performances and civic and private functions. There is
“Sunnydale Leisure
Centre is important
and needs to be
kept.”
Resident from Shildon
“I often go to the leisure
centre at Aycliffe as I
like to swim – Shildon
doesn’t have a
swimming pool.”
Young resident from Shildon
70
also a restaurant located within the Civic Hall providing evening meals and Sunday
lunch.
Hackworth Park
The Park is managed by Shildon Town Council and provides a wide range of
recreational activities. Facilities include play areas, a skate park, bowling green,
tennis courts, and football pitch. The Rest House community building is also located
within the park and can be used for business, recreational or community events.
Shildon AFC
The club was formed in 1890 as Shildon Town and in 1892 were founder members
of the Auckland and District football league. Two years later they merged with two
other local teams, the Rangers and Heroes, and became “Shildon United”. Despite
winning a number of local titles the club folded in 1900 as a result of financial
problems.
Later that same year the Club was reformed as Shildon Athletic. The “Railwaymen”
as they are more commonly known joined the Northern League in 1903. In 1907 the
Club joined the semi-professional North Eastern League for a total of 25 years. The
team now plays as a member of the Northern League.
The Club’s home ground at Dean Street was originally known as the South Durham
Athletic Ground. The Dean Street turnstiles and distinctive grandstand were built in
1923, and in the early 1980’s new dressing rooms and social club were added to the
ground.
The Club is well known throughout Shildon, with home and away matches being well
attended by a loyal band of supporters. The Club hosts a number of community
events throughout the year, and works extensively
with younger members of the community through
the development of its Youth Academy.
Services and facilities for children and young
persons
There are three main recreational areas for
children and young persons within the town.
There is a well maintained community play area
and multi-use games area (MUGA) located at
Eldon Bank which is available for local children to
use. The play area provides an all-weather MUGA
that can be used for a range of sporting activities. There is also a grassed play area
and football pitch located within Jubilee Fields Estate.
“Sometimes I am
scared of going to the
parks as older kids
hang around in them
and cause trouble.”
Young person from Shildon
71
Hackworth Park is a popular facility, with many children stating that they use the
Park for recreational activities. The skate park was of particular interest to the
children, and a number state that they use the play areas located within the Park.
However, there were concerns from younger children about limited use of the play
areas on an evening and weekend due to harassment and intimidation, and damage
to play equipment by older youths. This complaint was
not specific to Hackworth Park alone, and related to all
play areas within the town.
There were also a number of complaints from local
children about the condition of some recreational areas
within the town as a result of dog fouling, litter and
broken glass. Some of the children also talked about
being “told off” by local residents for playing ball games
on local grassed areas. The children living on Jubilee
Fields Estate stated that they would like to see more
outdoor play facilities, including a purpose built play area, within the estate. This
was also highlighted during the Bishop Auckland and Shildon AAP Forum Meeting in
November 2011.
There are a number of youth based activities in the town provided by a range of local
service providers including, Sunnydale Leisure Centre, Shildon Peoples Centre,
Jubilee Fields Community Centre, Eldon Bank Community Centre, and St Johns
Church. During livin’s consultation event at St Johns Primary School a number of
children talked about their attendance at after school, and weekend activities within
the town. There was particular enthusiasm for health related activities with a number
of children attending the children’s gym at Sunnydale Leisure Centre. However,
some of the children travel out of the town to Newton Aycliffe and Bishop Auckland
to access a wider range of activities, including gymnastics, swimming and access to
specialist clubs such as football and rugby. Some of the children commented upon
the cost of attending sports and health related
facilities, and are aware of how these costs can
restrict access for low income households.
There are is also a good provision of local community
groups for young residents in Shildon to become
involved in including, St Johns Beavers, Cubs and
Scouts, All Saints, Beavers, Cubs and Scouts,
Guides, and Rangers. Shildon Peoples Centre also
provides access to the Tearaways Drama Group, a
dramatics group for young persons aged 11 to 19
years. The group provides local children with the opportunity to learn new skills,
from performing and presenting to back stage activities during the production of
regular plays and musicals. Both Shildon Running and Athletic Club and Shildon
“Local play group is
very good.”
Resident from Shildon
“I love to use the
children’s’ gym at
Sunnydale Leisure
Centre.”
Young person from
Shildon
72
AFC provide access to sporting opportunities for younger members of the
community.
Shildon Town Council and other local service providers also work proactively to
encourage and promote the involvement of
children and young persons in their services and
community activities, through the provision of
Shildon Children and Young Persons Action
Network (SCYPAN). SCYPAN has helped
establish a Youth Council within the town which
enables young people to express their views and
opinions and have a say in local services. There
are also opportunities for young residents in the
town to become Youth Councillors.
The community is served by Newton Aycliffe and Shildon Extended Services. They
provide a range of services for families such as parental support, adult learning,
activities for children, and access to specialist services. This service is available to
children, young people and families in Shildon. Extended Services works closely
with the Local Learning Partnership (LLP) and Sunnydale Community College to
publicise and promote adult and family learning activities within the local area.
The Surestart Children’s Centre at Byerley Road provides facilities and services for
families with young children. In addition the Centre also provides a range of family
orientated courses and support services, together with access to health visitors and
other health related professionals. The Centre is part of DCC’s One Point service
which aims to provide a one stop shop approach for
families and children.
Recent consultation for the Shildon Parish Plan found
there to be concerns from residents about the
provision of activities for children and older youths
within the town. This was also highlighted as a
concern during livin’s consultation events and during
the Bishop Auckland and Shildon AAP. Residents
perceive the need for there to be increased activities
for older teenagers provided within the town and feel
it important that proposed activities are developed in
conjunction with the local children and young persons to ensure good levels of
participation. Information from livin’s youth survey highlights that some of the older
teenagers livin in the town perceive there to be a lack of accessible activities for
them to participate in on an evening.
However, research and intelligence gathered for this Community Plan has
highlighted a good provision of services, activities and facilities within the town that
“Need more activities for
young people on a night to
reduce antisocial
behaviour.”
Resident from Shildon
“Isn’t many places to
go on a night.”
Young person from Shildon
73
can be utilised by local children and young people. This suggests the possibility that
residents are not fully aware of the provision in areas around where they live. Local
children seem to have a better knowledge of the provision of facilities and activities
available to them, but stated that they would like more input into the types of
activities provided. In an attempt to increase the knowledge and awareness of local
service provision for children and young persons the Youth Council, in conjunction
with SCYPAN, have produced the “Shildon Yella” a community newsletter produced
specifically for local children. The newsletter provides information about local events
and activities for children and young persons, with a free copy going to every
household in Shildon.
Residents are concerned about the sustainability of community funding for projects
and activities for children and young persons within the local area and have
highlighted examples where the funding for local projects or initiatives has been
reduced or ended. There were particular concerns about the limited funding for
activities for older teenagers, and the provision of outreach workers in the town. This
was also highlighted as an issue during the recent Bishop Auckland and Shildon
AAP Forum.
The importance of activities for children and young persons in the area has been a
former key priority for the Bishop Auckland and Shildon AAP. During 2011/2012 the
AAP has provided a number of funding grants to help develop, support and maintain
a youth based service provision within its local communities.
Technology and communication
Although the community is served by a broadband Internet connection access to this
service may be inaccessible for a number of households due to cost implications.
Internet access is available at Shildon Library, Jubilee Fields Community Centre and
Shildon Peoples Centre. Of a total of 16 young persons
aged between 11 to 19 years, over half (10) indicated
that they have access to the internet within their homes.
There are a number of local free papers and magazines
providing local community based news and information to
local residents. These include the Shildon Town Crier,
and the quarterly newsletter from Shildon Town Council.
Jubilee Fields Community Centre, and Shildon Peoples
Centre, also have websites providing information and
details of the services and facilities they offer.
Shildon Youth Council also maintains the “Shildon Big list” website which provides
current information about the events and activities for children and young persons
that are happening with the town.
“No bus services
after tea time or on a
Sunday.”
Bishop Auckland and
Shildon AAP Forum
member
74
Mosaic profile data indicates that the majority of households within the town are
more likely to access information and services through direct face to face contact, or
through indirect contact via local papers. Only households in Group I and N, which
equates to approximately 2% of livin’s total housing stock, are likely to access
information through SMS text messages.
Overall there is a low likelihood of residents within Shildon that will access services
on their own behalf. There is a very low likelihood that residents within livin’s homes
will access services on their own behalf. This is important when considering the
appropriate methods that can be utilised by livin, or its
partners, to promote and publicise local services and
encourage engagement in community activities.
Public transport
The community provides good transport links for
commuters with good access to major roads including the
A1, and M1 motorway. There are a range of local bus
services from the town centre which provides access to
Newton Aycliffe, Bishop Auckland, Durham and Darlington.
A recent survey of residents living within the Bishop Auckland and Shildon AAP area
indicated that 76% of residents were satisfied with public transport; this being
average when compared to the rest of AAP’s throughout the County (DCC, 2010).
However consultation conducted for the Shildon Parish Plan, together with feedback
gathered from livin’s consultation events and the recent
Bishop Auckland and Shildon AAP Forum indicates
there to be concerns from residents about the current
provision of public transport in and around Shildon.
During the AAP’s Forum event in November 2011,
issues around the current provision of public transport
were voted for by forum members as one of the top
three priorities for the AAP to tackle. As a result
“Transport” will be one of the AAP’s key priorities during
2012/2013, with particular emphasis being placed on
the need to provide suitable access to employment, and
to education for young persons.
Residents highlighted concerns about the reliability, cost and restrictions of the
current public transport service, and its necessity for providing essential access for
many residents to employment, specialist health services, hospitals, and further
education. Residents complained about what they perceive to be an unreliable
service, and perceive that recent cuts in service have made the accessing of key
services and employment opportunities difficult for resident without access to their
own transport. Furthermore, it is likely that at least 41% of households within the
“Bus service is
unreliable.”
Resident from Shildon
“There is a lack of
early and late buses
which are needed for
getting to work.”
Bishop Auckland and
Shildon AAP Forum
member
75
town do not own a car or van. Only 44% of the young persons surveyed by livin
state that they use public transport within the town.
Residents perceive the public transport provision from one end of Shildon to the
other to be poor. The main bus interchange for the
town is located on Church Street, to the east of the
town. Although there are a range of bus services
provided from the interchange, many residents raised
issues about the inability to access these services due
to poor transport links between the areas of New
Shildon and the interchange. There were also
complaints about the absence of a bus service on
Jubilee Estate on an evening and on Sundays.
The Shildon Community Bus group operates two accessible minibuses for voluntary and community groups within the town to use. The group is run entirely by volunteers, with all drivers also being volunteers.
There is a railway station located at the bottom of Spout Lane in Shildon. The
station is located on the Tees Valley Line, which runs from nearby Bishop Auckland
to Saltburn via Darlington and Middlesbrough.
It is important that access to public transport is available and affordable to all
residents within a community. The rising costs of fuel and vehicle maintenance will
continue to place an increased need on a reliable and regular public transport
system that serves the needs of the community as a whole.
Greener living
Shildon Town Council own a number of allotment sites within the town which can be
used to grow fresh vegetables, fruit and flowers. Although livin owns a number of
garden sites in other communities there are none located within Shildon. During
livin’s consultation events both residents and local children highlighted the
importance of being able to access affordable, fresh and healthy food to enable them
to live healthy lifestyles.
“Public transport to
link New Shildon to
other end of town is
not very good.”
Resident from Shildon
76
What does this mean for livin?
livin needs to be aware of the positive impact that local services and service
providers can have on sustaining local communities.
Key Services Characteristics:
Shildon has good access to healthcare services, including GP surgeries,
dentists and chemists.
Residents have highlighted a need for travel out of the area for specialist
goods, employment and further education and access to a wider range of
retail services.
The main retail area in the town is located on Church Street and Main Street.
Residents are concerned about the limited range of retail stores within the
town.
Eldon Bank Community Centre, Jubilee Fields Community Centre and Shildon
Peoples Centre are all located within the town. These facilities are utilised by a
number of local residents and provide a wide range of health, social and sport
related activities.
Sunnydale Leisure Centre is well utilised by a number of local residents,
children and older teenagers. However, some households are unable to afford
the cost of using the facility and its activities.
The “Locomotion” National Railway Museum is located within the town.
There are a number of play and recreational facilities for children and young
persons in the town, including Hackworth park, a multi-use games and play area
at Eldon Bank, and grassed playing field on Jubilee Fields Estate.
Some activities and facilities provided for children and young persons are
underutilised. Local children want to have a say in the activities that are
provided for them, and often feel intimidated by the older teenagers using the
play areas on an evening and weekend.
Satisfaction with the public transport service in the area is poor with many
residents perceiving the current provision to be restrictive for their needs.
The Shildon Town Crier, and Town Council newsletter provides local
community based news and information to local residents. A number of
service providers within the town also have their own website providing details of
the services and activities they provide.
77
livin must understand the pressures that local communities are under as a result of
service cuts, and work in partnership with organisations such as DCC to ensure that
the effects of any service reductions are minimal and that tenants, residents and
service providers are aware of their implications.
Restricted access to public transport within the town will not only increase the
barriers to employment experienced by livin tenants and local residents, but can also
restrict vital access to a wide range of retail services, education, sporting facilities
and healthcare; all of which are vital components of a sustainable community.
Shildon has a good provision of community based organisations and facilities
together with good levels of community involvement. Participation and community
involvement are key components of a sustainable community making it important
that livin considers it ability to promote, support and help develop opportunities for
volunteering within Shildon.
Within any community there should be a good provision of accessible and affordable
youth based activities that will actively encourage engagement, cohesion and
participation in health and social related activities. To encourage good levels of
participation it is important that activities are developed in conjunction with local
youths to ensure good levels of participation. Although there are a wide range of
activities and facilities within Shildon, local residents seem to have limited knowledge
of these.
To encourage and promote activities and facilities within the community there is a
suggested need for closer partnership working from all providers to jointly promote
their services and activities. As a major RP operating within the community livin is
ideally placed to help highlight and promote the services and facilities that are
available to local residents. However, it is important that any promotion or publicity
around raising awareness of local services and facilities that can be accessed by
residents is appropriate to their communication preferences. Mosaic profile data
indicates that the majority of households within the town are more likely to access
information and services through direct face to face contact, or through indirect
contact via local papers. The percentage of households that are likely to use the
internet to access information and services is expected to be low.
There are also opportunities for livin to enhance and capitalise on the community’s
rich industrial and railway heritage through the work of the Locomotion, local schools
and other community groups within the area.
78
1.6 Health and Wellbeing
The general level of health in Shildon is poorer than that of the County as a whole
(Census, 2001, LLSOA, KS08, 008A, 008B, 008C,
008D, 008E, 008F). The total percentage of
persons in “Good” general health is 3.9% lower
than the County average. The percentage of
residents who indicated that they were in “Not
Good” general health is 2% higher when compared
to the County average.
Figure 1.23: Levels of health within Shildon
Source: Census, 2001, LLSOA, KS08, 008A, 008B, 008C, 008D, 008E, 008F
A recent survey completed by DCC (Residents Survey, 2010) highlighted that within
the Bishop Auckland and Shildon AAP area, 72% of residents regarded their health
as either good or very good. This is comparable to the rest of Durham County
(74%).
2001 Census data indicates that 24% of persons of working age suffer from a limiting
long term illness (Census, 2001, LLSOA, KS08, 008A, 008B, 008C, 008D, 008E,
008F). This is significantly higher than the County average of 19.8%.
“A limiting long-term illness covers any long-term illness, health problem or disability
that limits daily activities or work. Working age is defined as persons aged between
16 to 64 years inclusive for men and 16 to 59 years inclusive for women.”
(Census 2001)
58.7
26.2
15.2
62.6
24.2
13.2
0
10
20
30
40
50
60
70
General health: Good General health: Fairlygood
General health: Notgood
%
Shildon
Durham
During 2001, the number
of persons in “Not Good”
health in Shildon was 2%
higher than the County
average.
79
Compared to national figures the overall level of health related deprivation within the
Bishop Auckland and Shildon AAP area is high. The 2010 Indices of Deprivation
highlights that 62.9% of residents living within the AAP area are deemed to be in the
top 10% nationally deprived. This percentage is significantly high when compared to
the Durham County average where only 27.5% of residents are deemed to be in the
top 10% nationally deprived (CLG, 2010). The level of health deprivation within the
AAP area has considerably worsened since the
2007 Indices of Deprivation during which it was
found that only 56.0% of residents living in the
AAP area were deemed to be in the top 10%
nationally deprived. The individual electoral
wards of Thickley, Byerley and Sunnydale are all
ranked as being within the top 10% nationally
deprived in relation to health.
The Bishop Auckland and Shildon AAP area also
has lower life expectancy rates for both males and females when compared to the
rest of Durham County or national averages. The life expectancy for males is the
fourth lowest in County Durham, and for females the sixth lowest. Although Mosaic
profile data does not indicate a higher risk of cardiovascular disease for households
living in livin’s homes (apart from older persons) there is a higher risk of household
members smoking which may cause long term health concerns.
The AAP area also has a high number of children that are overweight or obese when
compared to the rest of Durham County or national averages. The rate of obesity in
the Sunnydale Ward for children of Reception age is greater than the County
Durham average. The rate of obesity in the Thickley Ward for children of Year 6 age
is greater than the County Durham average (National Child Measurement
Programme, 2007/2008).
The percentage of Incapacity Benefit claimants living in Shildon is significantly above
average with data indicating that during August 2010, 15% of residents within
Shildon that were claiming a key DWP out of work benefit were claiming incapacity
benefit (DWP, 2010). This is 5% higher than the Durham County average and 6%
higher than the national average. There are also higher rates of diseases prevalent
within Shildon, for all categories except Asthma, when compared to the Durham
County or nation averages (Quality and Outcomes Framework, data, 2007/2008).
There are two GP surgeries and medical practices located within the town centre, at
Church Street and Burke Street, which provide access to health care for local
residents. There are also two pharmacies located at Cheapside and Church Street.
The town also provides access to a dentist. For a number of residents, including the
elderly or those with restricted mobility, living outside of the town centre there is a
requirement to travel to access these facilities.
“Travelling to local hospitals
is difficult especially when
the bus service is not very
frequent.”
Resident from Shildon
80
The nearest hospital is located at Bishop Auckland, although this does not provide
access to Accident and Emergency Services. Other local hospitals are located at
Durham and Darlington, both of which have Accident and Emergency departments.
Access to hospital services for residents living within Shildon is deemed to be good
with 100% of residents living within the town being able to access a hospital within
30 minutes when walking, taking public transport, cycling or travelling by car (NHS
Choices, 2009). Mosaic profile data indicates that over
50% of households in livin’s homes will be expected to
have a higher than average need for emergency hospital
admissions.
During livin’s consultation events some residents
expressed concerns about access to health services,
with some being unhappy with the waiting times, and
availability of appointments at their local GP surgeries.
However the majority of resident spoken to feel that the
level of service they receive from their local GP surgery
has improved. One resident highlighted the good work
being conducted by local GPs and other health service providers, within the local
community to promote the benefits of healthy eating for families. There were also
comments from residents about the requirement to travel out of the area for access
to hospitals, and the costs associated. To access emergency services or for
specialist treatments residents are often required to travel to Durham, Darlington
Sunderland or Hartlepool.
The Surestart Children’s Centre at Byerley Road provides a number of health based
services including advice and support on adopting a healthy lifestyle, healthy eating
and nutrition for children and families, and access to health visitors and other health
related professionals. The Centre is also now part of DCC’s One Point service which
aims to provide a one stop shop approach for families and children. The newly
created One Point service hub located in Newton Aycliffe can be accessed by
residents from Shildon, and offers a one stop shop approach with staff from Durham
County Council, the local Health Authority and others family related service
providers.
One of the aims of the Shildon Peoples Centre is to help improve the health and
wellbeing of local residents. The Centre provides help, support, and advice on
healthy eating and their Café provides a social gathering place for residents,
particularly those who are vulnerable because of age, health, low income or
disability. The Café not only supplies a wide range of nutritious meals but provides
residents with the opportunity to share experiences and best practices on healthy
eating and is often used by local community groups on a weekend or evening for
health related activities. For residents unable to access fresh healthy and nutritious
food and meals, there is a local café within the town centre that can provide home
delivery to those in need.
“Doctors are working
with local community
centres to promote
health and wellbeing.”
Resident from Shildon
81
During the Bishop Auckland and Shildon AAP Forum in November 2011, members
voted “Health” to be the 5th most important priority for the AAP to tackle, after the key
themes of Employment, Community Safety , Transport, and Activities for Children
and Young People. During this event forum members told the AAP that they would
like to see more opportunities for local residents to become involved in healthy
eating initiatives and projects, and for increased
education of the benefits of leading a healthier lifestyle
for families and young persons within Shildon.
Shildon is well served by a number of health and
sporting facilities; including a County Council managed
Leisure Centre, Sunnydale Sports Stadium and
Hackworth Park. There is also an open space
recreational area located at Jubilee Fields, and a
multiuse games area (MUGA) at Eldon Bank.
Hackworth Park which is owned and managed by Shildon Town Council provides a
number of outdoor sporting and recreational facilities for local residents. Facilities
and activities cater for a wide range of ages and include a bowling green, tennis
courts, football pitch and skate park. There are three play areas for children located
within the park together with the Rest House, a community building that can be hired
for business or recreational use.
Sunnydale Leisure Centre includes a newly
refurbished fitness suite, dedicated exercise studio,
sports hall, sauna, and indoor bowling facilities.
Externally the Centre also provides access to an
athletics track and full outfield equipment, football
and rugby pitches, an all-weather pitch and outdoor
events arena. These facilities enable the County
Council to provide a wide range of health and
sporting activities for a wide range of age groups.
Although there are a number of public play facilities
provided within Shildon, including a multi-use games area at Eldon Bank, and play
areas and football pitches at Hackworth Park and
Jubilee Fields these are sometimes felt to be
underutilised.
Consultation with children at St Johns Primary School
highlighted a very good level of awareness around the
need for a healthy lifestyle, and the key factors that
contribute towards increasing health levels. All of the
children were aware of the need for healthy eating
with many talking about the necessity of ensuring they
“Leisure Centre has
new gym facilities, and
holds community
events.”
Resident from Shildon
“The gym is a great
facility and all ages
use it.”
Resident from Shildon
“Need more
encouragement for
healthy eating.”
BASH AAP Forum
Member
82
eat plenty of fruit and vegetable during meal times and as
snacks. The children participate in a wide range of
sporting and leisure activities, many of which are located
in Shildon, and others that can be accessed in nearby
Newton Aycliffe and Bishop Auckland. Although 75% of
the young persons surveyed from Tearaways Drama
Group indicated that they regularly eat fresh fruit and
vegetables, only 44% regularly exercise for three times a
week or more.
When asked about the available health related activities
and facilities within Shildon the children were positive about the wide range on offer.
The Year 6 children were very positive about the children’s gym in Sunnydale
Leisure Centre with a number attending on a weekly basis. There is also good
participation in after school clubs and other local sporting activities including football,
rugby, swimming, gymnastics and drama.
However there is reluctance from a number of the
children to use local play facilities due to
intimidation from older teenagers, broken glass
and litter, dog faeces and damage to play
equipment. There was particular reference to play
areas in Hackworth Park being used by older
teenagers, and problems with dog faeces on the
playing field at Jubilee Fields resulting in some
parents stopping the children from using the
facilities.
Shildon Town Council own a number of allotment sites within the town which can be
used to grow fresh vegetables, fruit and flowers. Although livin owns a number of
garden sites in surrounding communities there are none located within Shildon.
The town centre provides good access to a range of fresh fruit and vegetables. A
range of fruit and vegetables can be accessed at the two supermarkets located on
Church Street, or via the local fruiters. The town also hosts a small weekly market
which also provides access to fresh fruit and vegetables.
“Need to eat healthy
fruit and vegetables,
and do lots of
exercise.”
Young person from
Shildon
“The parks are too far
away from my house and
groups of older kids
damage the swings.”
Young person from Shildon
83
What does this mean for livin?
There has been a long established connection between health and housing. As a
result of the Government’s Health Reform proposals a stronger role will emerge for
livin to act in partnership with local health providers to improve the health and
wellbeing of tenants and their families. Good levels of health can have positive
effects on educational achievement and can help increase the level of employment
within a community.
Statistical data and intelligence highlights there to poorer levels of health within
Shildon when compared to the rest of Durham County. There are also a higher
percentage of residents claiming Incapacity Benefit, together with more residents
defining themselves as having a long-term illness which limits their daily activities
when compared to the rest of Durham County. This will provide real challenges for
livin when tackling health related issues and increasing employability and access to
work for tenant and local residents within the community.
As a “frontline” service provider livin has privileged access to tenants and their
families. This can provide the potential for signposting to health related services and
enable targeted actions that can help enhance health levels within the community.
There may be a number of local and national projects, such as the Health Express,
that livin can support that will link to the preventative health agenda making it critical
Key Health Characteristics:
During 2001, general levels of health in Shildon were poorer when compared to
the County average.
24% of “working age” residents are suffering from a limiting long term illness.
This is significantly higher than the Durham County average.
There are high numbers of children that are overweight or obese living in the
Bishop Auckland and Shildon AAP area.
There is good access to health services within Shildon. However access to
travel is required for hospitals and specialist medical treatments.
Help and advice on healthy eating can be accessed at the local Surestart
Children’s Centre or Shildon Peoples Centre.
There is access within Shildon to a number of health related facilities and
activities; including a Leisure Centre with fitness suite and athletics track,
Hackworth Park, cricket fields, football fields and play areas.
Children are reluctant to use local play areas due to the harassment and
intimation from older teenagers and damage to play equipment.
84
that livin works in partnership with other local health based stakeholders to ensure
maximum use of resources. It is important that health related activities and facilities
within the community are accessible and affordable by all.
The intelligence contained within the Plan indicates evidence of an ageing population
within the town. An ageing population can often be a significant contributing factor to
poorer health levels within a community. As a result it is important that some health
related projects or initiatives within the town are specifically targeted towards elderly
residents. In addition there are higher than average levels of persons suffering from
health related conditions such as heart disease, high blood pressure, and obesity
(including childhood) within the community. Therefore it is important that livin
consider working in partnership with local health providers to consider ways to help
reduce the prevalence of these health related conditions within the town.
85
1.7 Education and Training
Levels of educational attainment for residents are
marginally lower within Shildon when compared to the
Durham County average (Census, 2001, LLSOA, KS13,
008A, 008B, 008C, 008D, 008E, 008F).
The percentage of residents attaining a level 1 (18.0%)
qualification is comparable with the Durham County average of 17.0%. The
percentage of residents attaining qualifications at level 2 (17.4%) is also comparable
when compared to the Durham County average (18.1%).
Level 1 qualifications include 1+'O' level passes; 1+ CSE/GCSE any grades; NVQ
level 1; or Foundation level GNVQ. Level 2 qualifications include 5+GCSEs (grades
A-C); 1+ 'A' levels/'AS' levels; NVQ level 2; or Intermediate GNVQ.
Based on 17.4% of residents attaining level 2 qualifications (5+ GCSEs A-C grades)
Shildon has been ranked as BRONZE for educational attainment. Full details of the
methodology for this ranking can be found in Appendix 2.
Figure 1.24: Educational attainment within Shildon Source: Census, 2001, LLSOA, KS13, 008A, 008B, 008C, 008D, 008D, 008E, 008F
5.0% of residents hold qualifications at level 3; this being less than the County
average of 7.4%. Level 3 qualifications are necessary for advancement into
44.5
18.0 17.4
5.0 7.8 7.3
36.0 17.0 18.1 7.4 14.5 7.1 0
5
10
15
20
25
30
35
40
45
50
%
Shildon
DurhamCounty
2001 census data
indicates that 44.5%
of residents have no
qualifications.
86
University, higher education or professional qualifications and include 2+ 'A' levels;
4+ 'AS' levels; NVQ level 3; or an Advanced GNVQ.
There are also a significantly lower percentage of residents (7.8%) that hold
qualifications at levels 4/5 when compared to the County average (14.5%). A level
4/5 qualification is equivalent to a First Degree, Higher Degree, NVQ levels 4 and 5,
HNC, HND, or professional qualifications including qualified teacher, medical doctor,
dentist, nurse, midwife, or health visitor. This low percentage of residents educated
to degree or professional level may be reflected in the lower percentage of residents
employed in roles as professionals (doctors, dentists, teachers) or in management or
senior roles. Mosaic profile data indicates that a high percentage of persons within
livin’s homes are unlikely to be educated to degree level.
The 2010 Indices of Deprivation indicates that in relation to education, 23.7% of
residents living in the Bishop Auckland and Shildon AAP area are deemed to be in
the top 10% nationally deprived (CLG, 2010). This is notably higher than the
Durham County average where only 15.3% of residents are deemed to be in the top
10% nationally deprived. However, the level of educational deprivation has seen a
marked improvement since the 2007 Indices of Deprivation during which 30.5% of
residents living in the Bishop Auckland and Shildon AAP area were deemed to be in
the top 10% nationally deprived (CLG, 2010).
Shildon is well served by a number of primary, and secondary schools. Within the
town there are three primary schools and one secondary school. There is access to
preschool facilities at Byerley Road Preschool and the Surestart Children’s Centre at
Byerley Road. The Surestart Children’s Centre provides access to information, help
and support, and preschool education and day care for local families with young
children.
Thornhill Primary School and Timothy Hackworth
Primary School are both located within the town.
Thornhill Primary School provides access to education
for children aged four to eleven years, and received an
“Outstanding” report at its last OFSTED inspection.
Timothy Hackworth Primary School provides access to
education for children aged three to eleven years and
received a “Good” OFSTED report at its last inspection. St Johns C of E Aided
Primary School is located on Jubilee Fields and provides access to education for
children aged three to eleven years. During its last OFSTED inspection, St Johns
There is a good level of access to preschool, nursery, primary and secondary
education within Shildon.
“All levels of
schooling available
within Shildon”
Resident from Shildon
87
Primary received an “Excellent” report. Access to nursery provision can be found at
both Timothy Hackworth Primary and St Johns Primary School.
Access to secondary education within the town can be found at Sunnydale
Community College. The College received a “Good” report during its last OFSTED
inspection, with a total of 48% of pupils gaining 5+ GCSE grades at A*-C.
A number of children travel out of Shildon to neighbouring Bishop Auckland to
access secondary education at King James I Academy and Bishop Barrington
School. King James I Academy is currently awaiting a new OFSTED report due to
its conversion to academy status, however latest results indicated that 53% of pupils
have gained 5+ GCSE grades at A*-C. Bishop Barrington received a “Good” report
at its last OFSTED inspection, with a total of 59% of pupils gaining 5+ GCSE grades
at A*-C (Directgov, 2011).
There are no “faith” schools located within Shildon that can accommodate pupils
aged twelve years or older. As a result a number of
local children attend faith schools at nearby Bishop
Auckland and Durham. St Johns RC School and
sixth form centre in Bishop Auckland received an
“outstanding” report in its last OFSTED report, with a
total of 63% of pupils gaining 5+ GCSE grades at A*-
C (Direct.gov, 2011). The school has now converted
to academy status and is awaiting a new report.
Recent changes to DCC’s school transport plan have
seen the removal of some funded transport
arrangements to faith schools in these areas.
The nearest further education colleges are located at Bishop Auckland, Durham and
Darlington, with all requiring access to public or private transport. In partnership with
Bishop Auckland College, Newton Aycliffe Community Learning Centre provides a
number of educational courses, including access to basic skills, first aid courses,
computer courses and Work Clubs. Bishop Auckland College also provide an
outreach learning centre at Merrington Lane, Spennymoor. Residents highlighted
concerns about the provision of public transport within the town, and how it is difficult
to access college or further educational opportunities due to a restrictive and costly
public transport service.
A survey of young residents aged 11 to 19 years highlights that education and
training opportunities are of significant importance to them, with more than three
quarters of the respondents indicating a desire to continue their education at college
or university upon leaving school.
“Good training in the
area – IT classes help
people like myself learn
new skills.”
Resident from Shildon
88
The Local Learning Partnership (LLP) for Shildon is a
partnership of local centres and learning providers
which aims to provide learning opportunities to
residents within the local community. The Shildon
Learning Partnership offers a range of non-
accredited and accredited courses ranging from
flower arranging and cooking, to exercise and
healthy eating in various community venues,
including community centres, Surestart Children’s
Centre, Shildon Peoples Centre, Shildon Library and
Sunnydale Community College. The Partnership also offers access to range of
basic skills courses, including computers, maths and English.
The Sunnydale Community Centre at Sunnydale
Community College provides a wide range of courses,
and qualifications for residents from Shildon and the
surrounding area. Courses range from basic
numeracy, literacy and IT, through to craft, art and
practical cookery lessons. The Centre also runs a
number of courses centred on health and wellbeing or
employability skills to help residents into work. There is
also a family learning course which provides access to
family based activities.
Shildon Peoples Centre, located on Main Street, provides a dedicated education
programme which works closely with local residents who experience social isolation,
have disabilities or special needs, or long term employability issues. Education and
self-development courses are run regularly for improving employability, personal
development and enjoyment, and the centre often works with residents for whom
English is a second language, offering recognised ESOL qualifications in numeracy
and literacy. Courses offered by the Centre range from
basic computing skills, to cake decorating.
S&D Training Ltd was established in 1985 following the
closure of the Shildon engineering works. It offers work
based learning courses such as Apprenticeships and
Foundation Learning for residents aged 16 to 24 years.
For residents aged 18 to 65 years S&D offer adult
employability training which is designed to help the
unemployed back into employment. Although originally
located on Jubilee Fields Estate, S&D Training has
recently moved to new offices in neighbouring Bishop
Auckland. S&D have a good reputation within the town as a training provider, with a
number of residents commenting upon their services.
“S&D Training
Centre is good.”
Resident from Shildon
“Shildon Peoples
Centre runs computer
courses and stuff for
kids.”
Resident from Shildon
“I am aware of courses
provided at Sunnydale
School.”
Resident from Shildon
89
The Pioneering Care Partnership (PCP) is a local charity whose aim is to improve
people’s health and wellbeing. The charity is responsible for running the Pioneering
Care Centre in neighbouring Newton Aycliffe and
provides a number of outreach projects in local
communities across County Durham and Darlington.
The Pioneering Care Centre provides free confidential
advice and guidance to anyone who is currently
unemployed and looking to return to volunteering,
training or employment, and provides a range of
community based learning courses.
Feedback from livin’s consultation found there to be
mixed levels of awareness of the training and educational opportunities provided
within Shildon and nearby Newton Aycliffe. Whilst a number of residents highlighted
the need for more training opportunities and skills based courses there were others
who had already attended some courses offered by providers within the town. This
suggests a need for increased publicity of the qualifications and skills based courses
available for local residents within the town and local area.
Respondents to the survey conducted for the Shildon Parish Plan 2010-2015 found
there to be a number factors that can restrict access to educational and training
opportunities, including transport, childcare and poor health.
“Not aware of
specific training
facilities.”
Resident from Shildon
Key Education Characteristics:
In 2001, 44.5% of residents held no formal educational qualifications; this is
significantly higher than the Durham County average.
17.4% of residents have attained qualifications at level 2 (5+ GCSE’s grades A-C
or equivalent). This is comparable to the Durham County average.
7.8% of residents are educated to Degree or Professional level. This is
significantly lower than the Durham County average.
There is good access to nursery, primary and secondary education within
Shildon.
Access to further and higher education colleges, or university requires
access to public or private transport.
Although there are a range of community based learning opportunities
available within Shildon, some residents are unaware of the current provision.
90
What does this mean for livin?
Education is a cornerstone of a sustainable community as it will promote financial
inclusion and help increase economic activity.
It is likely that at least 44.5% of residents have no formal educational qualifications.
Although livin cannot play a direct role in the provision of education there may be
opportunities to develop links with local education and training providers such as
Surestart Children’s Centres, local schools, and colleges, Local Learning
Partnerships and other community based organisations to help increase educational
opportunities for tenants and local residents.
As one the main RP’s operating within the community it is likely that a number of
children attending local primary and secondary schools, including St Johns C of E
Primary School and Sunnydale Community College, will reside in livin’s homes. It is
therefore important that livin established links and works in close partnership with
local schools to help increase educational attainment, inspire confidence and raise
the aspirations of the children and young persons within its communities.
Within the community there are a number of educational establishments and
community organisations that provide access to educational and skills based
courses for local residents. However feedback from both livin’s consultation events
and intelligence from the Shildon Parish Plan highlights a need for a more
comprehensive approach to publicising the courses and activities available in the
town. As a “frontline” service provider livin has privileged access to tenants and their
families. This can provide the potential for signposting to education and training
providers and enable targeted actions that can help enhance the level of educational
attainment within the community.
Intelligence suggests that there are higher percentages of residents aged 16 to 24
years or 50 years or over that are claiming Jobseekers Allowance. Therefore, there
should be extra emphasis placed on assisting and encouraging residents within
these age groups to access community based educational and skills based courses.
91
1.8 Reputation and community cohesion
To increase sustainability within a community it is
important that the area is seen as a good place to live.
Feedback gained from livin’s consultation events indicates
that the reputation of the town is divided, with some
residents stating that Shildon in general is a decent place
to live, but others stating that its reputation is decreasing
due to a number of socioeconomic issues.
There is however general consensus from residents that
specific areas within the town have a poorer reputation than others which has a
detrimental effect on the overall reputation of Shildon.
There were specific comments about areas with a
high concentration of privately rented terrace
properties, and Jubilee Fields Estate. There is
recognition from both local residents and the Police
Beat Team that the behaviour and attitude of a small
minority of residents living within the town diminishes
the reputation of the area as a whole. A number of
residents perceive the diminishing reputation of
Shildon to be as a result of increasing incidents of
crime and antisocial
behaviour and young
people gathering in group in public places on an
evening and weekend.
Information gained from livin’s survey of young
residents aged 11 to 19 years found that although the
majority like living in Shildon, more than half perceive
the town to have a poor reputation.
A poor reputation for an area can last for many years
and remain regardless of significant changes and improvements to social, economic
and environmental factors. A reputation even if it is a perception, can have a
detrimental effect on housing demand within a community. It can tarnish the
reputation of the local community and that of the RP’s
providing social housing within the area.
The level of community cohesion within Shildon is also
divided between residents. Depending on age, length of
time living in the town and the area lived in there were
conflicting comments about community cohesion and
interactions between residents. In specific areas,
particularly in the areas where there are high
“Shildon is a nice
place with a lot of nice
people but a small
percentage of
residents cause
havoc.”
Resident from Shildon
“Shildon’s
reputation is going
downhill.”
Resident from Shildon
“Good community spirit
but bad reputation
which needs to be
improved.”
Resident from Shildon
“There is very little
community spirit.”
Resident from Shildon
92
concentrations of privately rented properties and a transient population, community
cohesion is perceived to be low. There is a recognised divide of streets and estates
in “Old Shildon” and “New Shildon”. There is also a recognised link by both
residents and livin staff member between low levels of community cohesion, and
areas which have a poor reputation and environmental appearance, and high levels
of nuisance and antisocial behaviour.
However a number of residents were positive about the levels of community
interaction and cohesion within Shildon, with many highlighting good experiences
with neighbours. There is the view that the wide range of community facilities and
activities provided within the town provide an essential role in promoting and
sustaining cohesion within the town.
What does this mean to livin?
It is important that as one of the main RP’s in the community, livin has a role to play
as “place maker”. livin is aware that to increase the reputation of specific areas
within this community and to enhance community cohesion the involvement of local
residents and other service providers (including other RP’s) is imperative.
Throughout this Community Plan a number of concerns have been identified relating
to specific areas within the town, particularly those with a high concentration of
privately rented properties. There is also a poor perception of Jubilee Fields Estate
from both households living on the estate and those living in other areas of Shildon.
Issues on the estate include lower demand for livin’s properties, a poor
environmental appearance, and increased levels of nuisance and antisocial
behaviour from specific families and individuals. livin recognises the detrimental
effect these issues are having on the reputation of the estate and the level of
community cohesion and will be required to conduct a range of short and long term
interventions throughout the duration of this Community Plan to facilitate
improvement.
To enable the success of this Community Plan and the achievement of the Local
Offers it is important that local residents and community groups play an important
role. The involvement of the local community in delivering these Local Offers can
help empower local residents to make a difference in their local communities, and
develop partnership working to improve the overall reputation of the community and
enhance community cohesion.
93
The condition of public open spaces, poorly maintained properties and dog
fouling are concerns for local residents.
1.9 Local Environment
Feedback from livin’s consultation events highlighted concerns from residents
around the current appearance of public open spaces due to poor maintenance, litter
and dog fouling. There were also a number of comments received about the
maintenance of public footpaths and highways and poorly lit areas within the town
due to limited street lighting. There is recognition from residents that the quality of
the local environment differs within individual areas of the town, although many feel
that specific areas have been improved over the last few years due to interventions
and environmental improvement works by local agencies.
It is evident from information gathered during the livin’s consultation event at St
Johns Primary School that the children are concerned about the cleanliness and
environmental appearance of the areas around which they live and play. There are
concerns about the presence of litter, broken glass and dog fouling, together with
increasing incidents of graffiti. The children were particularly concerned about the
quality of local play areas as a result of damage to play equipment, litter and dog
fouling.
Similar environmental issues have also been raised in the Shildon Parish Plan, and
during the Bishop Auckland and Shildon AAP forum event in November 2011. A
survey conducted for the Shildon Parish Plan found that 60% of respondents were
unhappy with the environmental appearance of the town.
Public and open spaces
A large number of residents commented upon the
current condition of open spaces within Shildon,
highlighting a perceived need for more regular cutting
of grass verges and open spaces, together with
increased cutting of trees, bushes and undergrowth to
make the area look more attractive. Residents
perceive there to be a need for enhanced
improvement works including bulb planting, and the
frequent removal of leaves, grass clippings and litter.
There were also concerns about trees and bushes
obstructing public footpaths and street lights.
Both residents and the children from St Johns Primary School talked positively about
the condition of open spaces in Hackworth Park. A number of children told livin that
they often use the park for family walks or recreational activities. Residents were
“Shildon could do with
more flower beds and
plant pots around the
town to make the area
more attractive.”
Resident from Shildon
94
appreciative of efforts made by local school children to
plant bulbs and shrubs in specific areas, such as
Hackworth Park, and would like to see this extended
throughout the town. There were also requests for
enhancing the appearance of the local environment
through the increased provision of planters and natural
foliage.
There were a number of suggestions from residents and
children about ways to enhance the site of the former
Jubilee Pub within Jubilee Fields Estate. Due to escalating problems with antisocial
behaviour and disrepair to the property the site was purchased by livin and the
building demolished. The site is currently an undeveloped grassed area.
Litter and refuse
Residents are concerned about litter, rubbish and broken glass being found on public
highways and footpaths, public open spaces and within play areas. Concerns about
broken glass and litter in Jubilee Fields Estate and local play areas were raised by a
number of children from St Johns Primary School.
The issue of dog fouling and the failing of dog owners to remove faeces from public
areas was also a common complaint. Residents would like to see more litter and
dog waste bins installed throughout Shildon,
specifically in areas with public open spaces, in an
attempt to encourage residents to help keep the town
tidy and free from litter and waste.
Public footpaths and highways
There were also requests for an enhanced
maintenance programme of public footpaths and
highways by the County Council due to many being
littered with potholes and crumbling tarmac and/or
paving slabs. The Shildon Parish Plan has also
highlighted problems with unadopted highways being in a poor state of repair.
Further causes for concern were the limited number of car parking spaces within the
estates and surrounding areas. Residents are unhappy with parking facilities in the
town, and raised issues around vehicles obstructing pedestrian access by parking on
footpaths, and persons parking their vehicles in restricted areas in Church Street.
There were also comments about the need for improved external lighting on the
footpaths around Lilburn Close.
“We need more bins
to reduce litter and
dog fouling”.
Resident from Shildon
“There is broken glass
and dog dirt on the
playing field at Jubilee
Fields”.
Young person from
Shildon
95
Church Street and Main Street
Feedback from livin’s consultation highlighted a number of issues in the areas of
Church Street and Main Street, the main shopping area within the town. There were
complaints from both residents and local children
about the prominence of litter in this area of the
town.
Both the Police Beat Team and local residents
raised issues about cars being parked on the
public footpath and incorrect use of disabled
parking bays, resulting in obstructed access and
safety concerns for pedestrians.
There were comments received about the
environmental appearance of a number of commercial premises. Residents feel that
the area would benefit from improvements to shop frontages and would like to see
an enhanced street cleaning provision, especially outside of premises used as fast
food take aways.
Recreational facilities and play areas
When asked about the condition of recreational
facilities and play areas within Shildon there were
mixed response from both local residents and
school children.
Hackworth Park is seen to be an asset to the
town, with a number of residents appreciating the
facilities provided within the park, and its high level
of maintenance. However there were comments
about damage to play equipment within the park
and the presence of dog fouling on grassed areas
and footpaths.
A number of children were particularly concerned about incidents of damage and
graffiti to their local play areas and facilities. They also state that they often refrain
from using local play areas on an evening and weekend due to harassment and
intimidation from older teenagers. This seems to be a common complaint for all play
areas throughout the town.
A number of children told livin that they would like to see more play areas provided
for them throughout the town, specifically in Jubilee Fields Estate. There is currently
no dedicated play area within the estate with the nearest being found at either Eldon
Bank or Hackworth Park. Many of the children feel it too far to travel to access these
“Parking restrictions on
Church Street are
constantly abused and
people park on the
pavements.”
Resident from Shildon
“The frontage of some of
the shops could be
improved.”
Resident from Shildon
96
facilities. Although Jubilee Fields Estate has a
large grassed open space area, there are
complaints from residents about litter, broken
glass and dog faeces.
Poor maintenance and appearance of properties
A number of residents complained about the poor
appearance of empty properties located
throughout Shildon as a result of poor
maintenance, untidy gardens, and in some cases
fly tipping that is not removed. There were also a
number of complaints about the number of occupied privately rented properties that
are poorly maintained, with untidy gardens.
Residents highlighted this to be a particular problem within areas of Shildon where
there are high concentrations of privately rented properties and are concerned that
these properties are decreasing the overall appearance and reputation of the town.
livin Environmental Assessment
On the 20 January 2012 an Environmental Assessment of the community was
conducted by members of livin’s Communities Team. The Assessment was
completed by assessing a number of environmental indicators at five designated
“stopping” points on a pre-determined route through the town. At the designated
stopping points a number of environmental indicators were assessed and a number
of points awarded.
During the assessment there were a number of highlighted issues relating to the
condition of open spaces and public footpaths, parking facilities, litter and dog
fouling, together with poorly maintained gardens and properties in Jubilee Fields
Estate. There was evidence of litter and dog faeces at a number of stopping points
during the assessment, including the area of Lilburn Close, and throughout Jubilee
Fields Estate. There was also evidence of poorly maintained public footpaths and
highways due to cracked paving and potholes. The assessment identified parking
issues caused by a lack of available parking facilities in Maple Avenue. This is
resulting in a number of vehicles being parked on public footpaths causing
obstructions to pedestrians and other road users.
Within Jubilee Fields Estate there were a number of identified areas for concern.
These were similar to those raised by local residents including poorly maintained
properties, gardens, and boundary walls and fences. Increased evidence of litter
and dog fouling were also found within the estate. Areas of the public highway and
footpaths are in disrepair and some of the public grassed areas around Jubilee Road
and Lilac Court are in need of attention. There are also a number of overgrown
shrubs to the rear of Spruce Court.
“Older kids damage the
play park and cause
trouble.”
Young person from Shildon
97
Based on the points awarded at the pre-determined stopping points, the community
scored a total average value of 29. As a result the overall condition of the
community has been ranked as SILVER. The full methodology relating to the
Environmental Assessment can be found in Appendix 2.
98
Figure 1.25: Route of Environmental Assessment
99
What does this mean for livin?
A good Environmental Assessment scoring and overall Silver ranking is a good
result for Shildon. It means that the community does not require intensive support
and may only require targeted work in specific hotspot areas. It is important that livin
ensure that future Environmental Assessments are conducted at appropriate
intervals to ensure the community is able to maintain or improve its current ranking.
As a result of community feedback, and livin’s Environmental Assessment a number
of hotspot areas within Shildon have been identified. Although livin cannot play a
lead role in targeted environmental improvements in all hotspot areas within the
community it is important that a partnership approach be adopted with DCC, Shildon
Town Council, Bishop Auckland and Shildon AAP and other local service providers
and community groups to facilitate the enhancement and improvement of these
areas.
A number of environmental issues have been highlighted by local residents and livin
staff members in relation to Jubilee Fields Estate. As livin owns a large number of
properties within this estate it is important that it plays a lead role in conducting
environmental improvements. Improvement works will require close partnership
working with DCC in relation to repairs to public footpaths and highways. livin will
also be required to carry out an assessment of the current condition of the boundary
walls and fences at properties that it owns within Jubilee Fields to determine any
necessary improvements.
livin is committed to ensuring that its local communities remain clean, tidy and
pleasant places to live. As such it will adopt a robust approach to taking action on
those tenants who persist in breaching their Tenancy Agreement by allowing their
garden to become overgrown and untidy. As a number of properties within Jubilee
Fields have been identified as having poorly maintained gardens it is important that
livin conduct more frequent assessments of the environmental appearance of the
estate and takes a robust approach to dealing with tenants who do not keep their
gardens in an acceptable condition.
The limited availability of parking facilities is a problem for many local residents in
livin’s communities. Limited parking facilities are resulting in vehicles being parked
on public footpaths, and many residents with mobility problems are unable to park
their vehicle near to their property. Therefore, it will be necessary for livin to conduct
an assessment of current parking facilities within these areas to determine the
feasibility of implementing a course of action to improve existing facilities.
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Based on the information contained within this Community Plan livin has been able
to identify and assess a number of key strengths and challenges that are being faced
by residents living in Shildon.
To improve the levels of sustainability within this community it is important that key
strengths are maintained; together with conscientious efforts being made by livin,
other community stakeholders and local residents to address and reduce identified
challenges.
Taking into account these challenges livin has developed six key priorities for the
community:
The development of these key priorities and the creation of realistic Local Offers that
can be used by livin, community stakeholders and local residents to address and
achieve them will enable the maximisation of internal and external resources
available throughout the community.
Maintain a partnership approach to reduce incidents of crime and antisocial
behaviour, specifically in the area of Jubilee Fields Estate.
Develop a partnership approach to supporting a range of diversionary activities
for children and young persons.
Develop a partnership approach to reducing barriers to work and increasing
employment opportunities for local residents, specifically those aged 16 to 24
years, and 50 years and over (including supporting and promoting the provision
of local skills and training courses).
Help to influence and maintain services that benefit the needs of local residents
and the community as a whole (including play areas, youth engagement and
diversionary activities).
Develop a partnership approach to developing health based initiatives to help
residents to adopt and maintain healthier lifestyles to improve levels of health.
Assist with targeted environmental improvement to hotspot areas, specifically
in the area of Jubilee Fields Estate.
Section 2 Community Priorities
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The original actions contained within this Community Plan were revised in March
2013.
Based on what livin has learnt from your community, and our work with local partners
we have now developed a set of Local Offers for Shildon. The Local Offers have
taken into account the original actions from the community plan and the views of the
community obtained through consultation, leading to a new set of standards and
actions aimed at supporting and benefiting your area. Delivery of the Local Offers
will be monitored by livin tenants.
A copy of livin’s Local Offers for Shildon can be found on our website at
www.livin.co.uk.
This main Community Plan will be revised in 2014.
Section 3 Review of the Community Plan
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APPENDIX 1
livin STRATEGIC FRAMEWORK
&
REGULATORY REQUIREMENTS
103
livin Strategic Framework
livin’s role as a Registered Provider of social housing extends beyond managing
houses. This has been identified within livin’s Corporate Plan for 2012 to 2015 which
highlights the importance of improving the economic viability of local communities,
followed by social factors such as health and education, and enhancing the local
environment.
As such livin is focused on supporting the development of sustainable communities
for the current and future generation of residents. This is articulated through the
organisation’s vision, mission and personality which are;
Mission “working with the community at heart”
Vision “sustaining and growing safe, cohesive and vibrant communities through
excellent customer services”
Personality “Caring, supportive, helpful and community orientated”
It is acknowledged that livin can play a key role in contributing to the delivery of
sustainable communities. By developing strong and coordinated partnership working
with residents and key stakeholders livin will develop strategies to tackle:
Economic factors - addressing economic viability of communities by helping
people to improve their financial circumstances, become less dependent on
benefits, positively address employability and increase financial confidence.
Social factors – addressing social wellbeing, community safety and cohesion,
and health inequalities by improving health and wellbeing, secure access to
further opportunities and develop their aspirations.
Environmental factors – addressing environmental quality and sustainability by
enhancing the setting of homes and promoting and supporting green initiatives in
communities.
During April 2011, livin introduced the “Your Voice, Local Choice”, Local Offer
document to ensure that “the right services are delivered in the right place for the
right people”. The Local Offer is a list of ten pledges that livin has made to tenants in
order to deliver key priorities. Full details of the pledges contained in livin’s Local
Offer can be found on the website at livin.co.uk or alternatively a copy can be
requested by contacting livin on 0845 505 5500 or 0300 111 2234 (low rate from a
mobile depending on network).
In addition to helping livin work towards sustaining and growing safe, cohesive, and
vibrant communities the Community Plans will play an important role in shaping and
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articulating the Local Offer to tenants. They are the delivery mechanism for the
pledges contained within the Offer and will enable livin, community stakeholders and
local residents to tailor services and resources to the specific needs of each
individual community and enhance local service delivery. This relationship is
illustrated in the diagram below:
The development and implementation of the Community Plans represents a strategic
change in livin’s approach to supporting the sustainability of its communities and will
help deliver the corporate improvement themes of “Customer Focussed Services”
and “Efficient Assets” by:
improving lives, neighbourhoods and communities
improving customer involvement and empowerment, and
increasing the sustainability of tenancies and homes
The Plans will be utilised to inform and enhance livin’s strategic planning and asset
management framework whilst helping to deliver customer and community focused
investment. They have an impact on all areas of service delivery, renewal and
regeneration, and have departmental cross cutting themes.
Local Offer
Established guiding principles
Locality 1
Byers Green
Kirk Merrington
Middlestone Moor
Spennymoor Town
Locality 2
Dean Bank
Ferryhill Village &
Cleves Cross
West Cornforth
Bishop Middleham
Chilton & Chilton Lane
Locality 3
Trimdon Village
Trimdon Grange
Trimdon Colliery
Fishburn
Sedgefield
Locality 4
Shildon
Middridge
Locality 5
Aycliffe Old Town
Aycliffe New Town
Aycliffe Village
Community Plan Strategy
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Each Plan takes into account a whole spectrum of current national, regional and
local strategic agendas whilst retaining enough flexibility to address future emerging
policy and structural changes at all levels. They complement the Government’s
Localism Bill by facilitating and empowering local communities to improve local
services in their local area and careful consideration has also been given to relevant
strategies adopted by Durham County Council and the implications of the Homes
and Communities Agency (HCA) new role in regulating social landlords.
Tenant Services Authority Regulatory Requirements
The development and implementation of Community Plans also reflects livin’s
commitment to adhering to the Tenant Services Authority’s (TSA) current regulatory
regime. This regime requires livin to meet six separate service standards:
Tenant Involvement and Empowerment
Home
Tenancy
Neighbourhood and Community
Value for Money
Governance and Financial Viability
Comprehensive consultation to support each Plan will help livin to enhance customer
services and encourage local residents to become more responsible for local
services and the improvement of their communities thus addressing the Tenant
Involvement and Empowerment standard.
The Home standard will be addressed by assessing the current condition of the
current housing stock in each community to ensure that it is of high quality, well
maintained and suitable for demand.
It is crucial that the Tenancy standard be incorporated into the outcomes of the
Community Plan through the consideration and effective use of lettings policies, rent
management policies and the enhancement of tenancy sustainment.
As part of the Neighbourhood and Community standard livin is required to deliver on
three separate outcomes; local cooperation, antisocial behaviour and neighbourhood
management. All of these will outcomes will be considered and addressed within the
outcomes of each Plan.
The Plans will also address the Value for Money standard by ensuring that livin
prioritise resources based on the actual needs and requirements of local residents
whilst enabling confidence for external stakeholders and businesses to invest in the
communities.
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Durham County Council Strategic Framework
Durham County Council’s “Sustainable Communities” Strategy 2010-2030 is the
overarching plan for delivering long lasting improvements throughout the County. It
sets out five key strategic priority themes that will be focused on during the next 20
years:
Altogether Wealthier
Altogether Better for Children and Young People
Altogether Healthier
Altogether Safer
Altogether Greener
Whilst, Registered Providers are essential partners in delivering sustainable
communities, local authorities have the key strategic responsibility in this area. This
is particularly important for livin given its current geographical boundary within
County Durham and its relatively high levels of deprivation. Therefore the
organisation’s approach of aligning key elements of its Corporate Plan 2012 – 2015
to the priorities set out in Durham County Council’s Sustainable Communities
Strategy is vital in allowing the organisation to play its role as a key partner in
delivering sustainable communities.
The provision of sustainable communities and vibrant and successful towns sits
within the key strategic theme of “Altogether Wealthier” and places a significant
emphasis on local housing markets and improvements in employability and skills as
key drivers in this achievement. Although the provision of a successful housing
market is predominantly featured in the theme of “Altogether Wealthier” there can be
cross cutting themes across the other four priority themes as demonstrated in the
Community Plans.
The theme of housing being a key driver in creating sustainable communities is
further detailed in “Building Altogether Better Lives: A Housing Strategy for County
Durham 2010-2015” (DCC, 2010). This strategy focuses on the ability for housing
and other related services to create better life chances for persons living in County
Durham by delivering better housing markets and high quality housing stock through
enhanced partnership working.
National Housing Federation
Research conducted by the National Housing Federation (NHF) found that numerous
RP’s are now using their presence and impact within their local communities to
provide services outside of their core housing management activities.
These activities are centred on employment and enterprise services, education and
skills services, wellbeing services, poverty and social inclusion, safety and
community cohesion.
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During 2006/2007 the NHF found that RP’s nationally delivered 6,800
neighbourhood services (including facilities) and invested £435 million (£272 million
internal and £163 external) into resources outside of their core areas of activity. This
study highlighted the prominence that RP’s have within their local communities and
their perfect position to act as place makers in their neighbourhoods.
Further information and details relating to this research is contained within the full
NHF report, “The scale and scope of housing associations activity beyond housing”.
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APPENDIX 2
METHODOLOGY
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livin Communities With the help of livin’s Tenants Panel 19 local communities have been defined.
These 19 communities are loosely based around Durham Constabulary’s local
Police “Beat” patches and are detailed below:
Locality Community Estates
1
Byers Green Byers Green
Kirk Merrington Kirk Merrington
Middlestone Moor Middlestone Moor
Spennymoor Town Town Centre (inc Bessemer Park) York Hill Tudhoe Tudhoe Grange
2
Dean Bank Dean Bank
Ferryhill Village and Cleves Cross Ferryhill Village Cleves Cross
West Cornforth Topside Lowside
Bishop Middleham Bishop Middleham
Chilton and Chilton Lane The Poets Windlestone
3
Trimdon Village Trimdon Village
Trimdon Grange Trimdon Grange
Trimdon Colliery Trimdon Colliery
Fishburn Fishburn
Sedgefield Sedgefield
4
Shildon Central Shildon Jubilee Fields New Shildon
Middridge Middridge
5
Aycliffe Old Town Shafto Simpasture Central
Aycliffe New Town Horndale Agnew Burnhill Western
Aycliffe Village Aycliffe Village
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Data Sources
To successfully complete each individual Plan a wide range of quantitative and
qualitative data from an extended range of sources has been utilised. Data obtained
from these sources has focused on several social, economic and environmental
indicators. Census data has been obtained from the Lower Level Super Output
Areas 008A, 008B, 008C, 008D, 008E, 008F for the area of Shildon. Electoral Ward
data has been obtained for the Sunnydale, Thickley and Byerley wards.
Mosaic Public Sector classifies all consumers in the United Kingdom by allocating
them to one of 15 individual profile Groups. Each Group contains a number of key
characteristics and attributes which can be used by organisations to gain a detailed
and accurate understanding of consumer locations, their demographics, lifestyles
and behaviours. The utilisation of Mosaic Public Sector has enabled livin to
determine household profiles for individual communities. This profile will enable livin
to understand the key characteristics of its tenants, and the community as a whole,
with the aim of informing the efficient and effective delivery of the identified actions
contained within each Community Plan.
Further information on Mosaic Public Sector, provided by Experian can be found at
http://publicsector.experian.co.uk.
Qualitative data collection methods has required livin to hold a number of
consultation events within the community to gain the views and opinions of local
residents, children and young people together with anecdotal data from interviews
with members of livin’s staff and the local Police Beat Team.
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Social, Economic and Environmental Indicators
Several social, economic and environmental indicators have been established for
each community; with some being benchmarked against County and National data
averages. The table below shows the themes and topics each Community Plan has
explored and the data sources used to populate the required intelligence.
Themes Method
Housing
Quantitative- National statistics, livin stock data, DKO lettings data, Council tax data, Durham County Council strategic housing market assessment, House price websites and Land Registry data
Qualitative – Interviews and consultation events
Crime Rates and Perception of Crime
Quantitative – Durham Constabulary crime data and livin internal data, Mosaic profile data
Qualitative – Interviews and consultation events
Economy and Employment
Quantitative - National statistics and DWP Benefits data
Qualitative – Interviews and consultation events
Accessibility to Services and Facilities
Quantitative – Mosaic profile data
Qualitative – Interviews and consultation events
Health and Wellbeing
Quantitative - National Statistics, Mosaic profile data
Qualitative – Interviews and consultation events
Education and Training
Quantitative - National Statistics, Mosaic profile data, OFSTED reports
Qualitative – Interviews and consultation events
Reputation and Community Cohesion
Qualitative – Interviews and consultation events
Local Environment (including built environment, management of public areas)
Qualitative – Interviews, consultation events and environmental assessments
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Community Views and Opinions
The community in Shildon were invited to tell livin their views, concerns and opinions about their local community. A number of
consultation events took place in November and December 2011 at local community venues, including Jubilee Fields Community
Centre, Shildon Peoples Centre, Sunnydale Community College, and Shildon Civic Hall. Intelligence from local children and young
persons has been obtained during a special consultation event at St Johns C of E Primary School for children aged 9 to 11 years,
and through a survey conducted with young resident aged 11 to 19 years attending the local Tearaways Drama Group at Shildon
Peoples Centre.
Supporting evidence has also been sought from the Shildon Parish Plan 2010-2015 and the Bishop Auckland and Shildon AAP
Forum event held in November 2011. Anecdotal evidence to support the intelligence contained in this Community Plan has been
obtained from the Police Beat Team for Shildon and livin’s staff members.
The table below highlights the main concerns and areas for improvement highlighted during livin’s public consultation events:
Themes Community Comments
Housing
I love the house, very nice and a very good service from Mears
Sheltered accommodation, the lights need fixing
We enjoy using the sheltered accommodation facilities for craft sessions, which are well attended
The houses in the area are nice, bungalows are lovely
Too many houses empty, however lots of old properties could do with replacing in towns
Private property housing, prices have dropped in the area
Far too many rented houses
Too many houses rented by private landlords to people who do not respect the properties, this causes big problems
I feel I am looked after very well by livin
livin does provide good quality housing, but private letting does have a negative impact on all areas of the town
Too many outside investors developing properties
Housing in and around Shildon is quite poor - livin is not responsible for this alone but local landlords are
There is a lot of private housing in Shildon, there needs to be more regulation - one resident wishes his landlord had more input
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Too many properties let to people that don’t deserve them
Building system for housing is not good, no help offered for first time buyers
There is a demand for housing, a lot of time waiting for the right property size
Need affordable housing
Good improvements to livin properties
New build homes (private) aesthetically pleasing
Crime and Antisocial Behaviour
Private residents spoil streets, it used to be nice
ASB could be greatly improved as this is a problem in the area - when people are caught they are not punished enough and most reoffend
I have been a victim of burglary and I live in fear of it happening again
I have had my car vandalised which I reported to the police, but I had to pick up the cost
Nothing feels safe, more people cutting through the estate is a worry, they aren’t causing trouble now but the potential is there
Too many petty crimes, youths (male & female) can be intimidating when they are in groups
Not a lot around the area, it can be bad in some parts of town though, it's a worry living on my own but I would know who to ring if needed
Redworth Road- absentee landlords, break ins, drugs, empty houses, people going into empty houses and trashing them or using them to put rubbish in
Not a lot around the area, it can be bad in some parts of town though, it's a worry living on my own but I would know who to ring if needed
Parking is a big frustration; at the school it can be very dangerous.
Thornhill - elderly people fear crossing the road and leaving the house due to traffic and parking.
Double yellow lines are constantly abused in the town, people even park on the pavements at Booze Busters etc
No problem with youngsters
The crime & ASB is disgraceful, kids in gardens, and peoples sheds.
Allotments broken in, older kids cause trouble later on at night (Dale Road) - they all need jobs
Bits and pieces of ASB, PACT are well informed
We keep our doors locked just to be safe
Fly tipping a major problem, but otherwise no major ASB in the Shildon area
Police presence is reasonable there are problems with speeding at Eldon Bank
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I know who to contact in relation to ASB
High level of ASB, especially during the night, drugs are a big problem which leads to burglaries
Lack of visible uniformed police officers on the streets
Crime and ASB going on in all streets, burglaries etc.
Drug addicts dealing on streets
Residents afraid to come out of their gardens in fear of something happening
The place is full of dogs mess
People stealing metal to sell on, security camera should be put in place to monitor by passers
Kids hanging around the streets at night, causing a nuisance, making noise and graffiti on walls
ASB, drug dealers in the area, the police are aware and they visit regularly
Drug problem in some areas
Town centre need more PCSO' s
Jubilee estate - bad ASB
Youths make a nuisance and loud noise
Night time, youths gather in groups throughout Shildon
Economy and Employment
Not a lot of jobs, outsiders coming in, but for what?
Not many jobs - there are very few shops, just a few corner shops.
Would be nice if there were more shops, not only for jobs but to shop in as well
Lack of employment opportunities which means moving around to find employment
High unemployment with a poor economy
Like most places employment is a problem and needs to be improved
There is not a great deal of employment opportunities in Shildon
There is a lot of unemployment which is reflected in the area
Young people can't get jobs
Residents moving out of the area to find work
Lack of local employment
Need to look at training to help employment
Lot of unemployment
Lot of unemployment
Lack of local employment
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Access to Services and
Facilities
Poor bus service, they often aren’t on at all, - sometimes you have to get an earlier bus in case the bus you want doesn’t turn up
Care link in house is very good
The buses are unreliable, I used to visit Darlington hospital but I can’t now
More services needed and new development needs to be done
Access to IT is great, drop in sessions at the College
There is lots to do if people would take more interest
Good network in Shildon
Church good at signposting streets
All acceptable, a lot of people use the community centre in Shildon
Police- its good we have a local station, sometimes they are quite responsive, sometimes they are not.
Very poor transport service (Arriva) - either late of don’t turn up at all
Quite good bus service, could be more shops, local train station
Bus services leave a lot to be desired and banks closing makes journeys to nearby towns a necessity
The Sunnydale leisure centre is important and needs to be kept
Aware of services available, there seems to be less and less bus routes, why are they talking routes away?
Some bus routes are poor, especially towards the west close area (Sheltered Scheme) and cemetery area
Buses are never on time, shortage of some shops, there's no variety
Holyhill House- on Jubilee, teaches those who’ve been kicked out etc. how to look after themselves and others.
The old housing office could be a useful facility instead of letting it stand empty
The old labour house is useful for people to come and voice their views, it’s a good contact place and encourages community involvement
Shildon shopping area is good, no need to shop elsewhere
There is a lot of frustration in Shildon area due to buses
There has been a cut to services. New Shildon area - 51% people have no car in Shildon
Lack of banks, transport to link New Shildon to the other end of town is not good
The X14 has been taken off, so it is now quite difficult to get to James Cook, Redcar Market etc.
Shildon – time table and route, very little service running this route. More frequent!!?
The Community Centre at the bottom of Eldon Bank is a good centre, needs more support! I.e. in volunteering etc. It offers the community line dancing, youth clubs, bingo etc.
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The bus companies just cater for elderly people during more popular times of the day/week. Perhaps a survey could be done to see when these times are and try to meet those needs
There are a lot of older people living in the New Shildon area, with cuts to the bus service this means it is difficult for them to get around
We need more services, we only have the community centre
Buses reduced, banking facilities reduced. We need more shops, post office closed
There are more services for younger people than there are for the older generation, lost CAB which was a massive loss
Improve the look of shops in Church Street
Access to services excellent
Bus station, plenty of buses
Bus service is unreliable, shop facilities are ok, a pool room for kids? Somewhere for them to go
The gym is a great facility, all ages use it
Play group is very good; we could do with more shops.
Groups for young children in the afternoon would be good as they all seem to take place in the morning
Good range of services
Town centre dead after 1pm on Saturday
Good range of local shops
Morrisons and Co-op supermarkets
Plenty for children to do
Jubilee Fields Community centre
Shildon Peoples Centre run computer courses and stuff for kids
The skate park was a great idea but the youths abused it once skating went out of fashion. Need to try and update things like this
Shop fronts in Church Street need tidying up
Health and Wellbeing
Access to doctors is improved, quite satisfied now
Busy doctors, but usually ok for appointments
The Doctors is improving, you can get appointments on the usually
Doctors are fine
Hallgarth Surgery - very difficult to get appointments, unsure on home visits
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Doctors at Hallgarth Surgery have caused problems, but I understand this is being improved
Good network of activities, especially for the older people in the town
50/50 Hallgarth doctors keep changing no continuity
No continuity of doctors (Hallgarth Surgery) - it's a business now and not as stable as it used to be
Community centre working with doctors - healthy eating with kids but not with the elderly, needs more funding
Travelling to local hospitals is difficult especially when the bus service is not very frequent.
Some of the Doctors surgeries need to be improved- lengthy waiting times at Cheapside and Hallgarth.
We have good Dr's here, the dentists can be a little expensive
Good health services, access to services are ok
Leisure centre has new gym facilities, does community events
Good Doctors service at BishopGate near Morrisons, really good all round service
General health in the area has improved but people have to travel for local hospitals/appointments etc. to areas such as Sunderland and Hartlepool. When Darlington and Bishop are on their doorstep.
Good health services, access to services are ok
Leisure centre has new gym facilities, does community events
Education & Training
The schools are ok, they have good facilities, such as IT lessons
Training is good, I'm working now
Not aware of specific facilities
Sunnydale school is good and the students do well
Poor availability of adult training, gym facilities are too expensive
All levels of schooling available in Shildon
Good Training in the area, IT classes help people like myself learn new skills
Young people can't get jobs due to lack of experience and training
Shildon Peoples Centre run computer courses
Aware of Sunnydale classes, help with setting up computer would be nice
Our schools seem to have good results
We have good schools, S and D training Centre is good too
S and D, is good, they offer bricklaying etc. but it’s only a small facility - more investment would be good
Shildon Peoples Centre is useful but it could really do with a big sign to tell people what the centre is about and what is on offer
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Schools are good, computer courses for adults are helpful
Reputation and
Community Cohesion
Poor - got to leave the area to do things, lack of facilities as well.
Area physically looks horrible, big horrible car parks, we need a shopping arcade.
I love Shildon, I've lived here all my life
Private lets not being managed
Nice community spirit
Good community spirit, facilities accessible for all age groups, youth clubs etc.
Community spirit is lacking in the area, reputation cold be much improved
Shildon's reputation is going downhill because of the people that are moving here
I believe it is good, especially with the amount of investment put into housing stock
We need better shops, we have to go out of town to get many items
Parents of youngsters in the town need to have more control.
Gangs hang around the recreation ground until the early hours.
Community spirit has gone downhill around Shildon
Good neighbours are a huge help, they help me with the shopping and that makes the spirit in the area great
The police need to do more than 'move the kids along' this doesn’t solve them hanging around and causing trouble
Very little community spirit
Good community spirit, bad reputation and could be improved
Quiet community
Certain areas have poor reputation
Shildon is a nice place with lots of nice people, but a small percentage (not always local people) cause havoc
I like living in Shildon, although there are some areas I would not go
Some parts of Shildon's reputation may not be good but I like living here
Good community spirit
Shildon has good heritage, with its history of trains.
The youth are blamed for ruining a lot of the reputation of Shildon
Environment Lilburn is a very dark area and could use some street lights
More disabled parking spaces, the spaces that are available are being taken by non-badge holders (especially in the main street)
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The area needs improving, nice paths and walkways though, the museum is nice too.
Overgrowth gives drug addicts and dealers somewhere to hide
Area untidy, dog fouling and litter, need more bins
Ok to walk around - Old Shildon is nicer
We need new building to make the place look nicer, replacement of flowers, the kids pull them up.
Could do with flower beds, plant pots etc.
Street lights needed in Lilburn, very dark around Mr Fish Shop
Improvements could be made to make the area more attractive
Well maintained, but dog fouling becoming a problem
Good park areas, some areas need tidying up though
Leaves everywhere makes the area look untidy
There is an overgrowth of nettles and dock leaves near to Rowan Avenue, Magnolia and Maple - similar scenario reported in the Alexander Gardens area- Sunnydale.
Trees over hanging in Pears Terrace
The rec corner needs clearing, there is a large build-up of leaves near to the park - it is so big that the pile takes over the pathway and pushchairs can’t even get through it.
There are plenty of facilities, the problem is they are badly used by a lot of people, nice parks around
Generally good, but there are pockets of bland areas that could use some colour
Dog fouling is still a big issue for people in the area
The area generally looks nice, making an effort has a good impact on the community
Although we have designated litter pickers, some ignorant people tend to mess lovely areas
We need more dog fouling bins, one at the side of the community centre
More bins to reduce litter
Areas around the town are ok - neighbourhoods need improving.
It is visible that improvements have been made and there is an effort to keep the town looking nice
Have a lovely cemetery
It’s great to see daffodils being planted by local school children - perhaps we could have tulips etc. planted for a bit of differentiation but still getting the youngsters involved
Dog fouling is an issue although this has improved, we hope the effort to improve this remains particularly round the rec area
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Community Ranking Methodology
Based on the intelligence contained within this Community Plan livin has been able to rank the community based on; Bronze
(potential), Silver (aspiring) or Gold (performing). This will enable the identification of the communities which require more
immediate and more intensive interventions whilst ensuring there are mechanisms in place to maintain Gold standards.
The following are details of the methodology used by livin when determining the ranking for each community indicator:
Indicator Ranking
Housing Market
Affordability
Affordability ratios have been devised by comparing income to house prices in order to calculate how many times their average income an individual would be required to borrow to purchase their own property. It is particularly interesting to assess how well lower income households can access the housing market. To gauge access to entry level housing the data used is the lower quartile income of residents within the former area of Sedgefield Borough and the average price of terraced housing within the community (the assumption is that this house type is often the lower quartile house type). Data sources for this information were the Annual Survey of Hours and Earnings (ASHE) 2010 and land registry house price data. To assess the level of affordability it is important to rank the multiplier by the England average. In England during 2009 the lower quartile house price was 6.28 times the lower quartile full-time individual earnings (http://www.communities.gov.uk/publications/corporate/statistics/housingplanningstatistics2010). Access to lending on homes is still calculated using a multiplier of 3.5 for single households and 2.9 for dual income households, therefore a multiplier of 3.5 or less can be deemed as affordable.
Gold = Multiplier of 0 to 3.5 is affordable Silver = Multiplier of 3.6 to 6.3 Bronze = Multiplier of 6.4 and above
Tenancy
Turnover
Tenancy Turnover is determined by the percentage of houses available to let compared with the total housing stock in a community. It is recognised that this methodology is very simplistic and there are several factors that should be considered in conjunction with this ranking. These include:
Turnover rates in specific house types are generally higher than others (one bedroom bungalows) so consideration must be given to the total stock profile of the community.
Gold communities will normally have a lower tenancy turnover; however a Gold ranking could also indicate lack of access to housing and affordability issues requiring more households to have a housing need for socially rented properties in a particular community.
Gold = 5% turnover or less Silver = 8-9% turnover Bronze = 10% turnover or more
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It is important that when considering tenancy turnover; further investigation be given to the circumstances surrounding the ranking and circumstances that may have contributed towards a high level of turnover. Further investigation should also be made into stock types within the community and the accessibility and affordability of housing. To compile the percentage rates used to calculate this ranking consideration has been given to Housemark’s national Benchmarking figures
Demand for livin
housing
Demand for livin properties has been determined by the comparison of three indicators of demand taken from Durham Key Options (DKO) data. Each of these indicators has been scored accordingly with the overall score of all three determining the ranking allocated to the community:
Hard to let properties in a community: This is defined as properties that have been advertised in three or more bidding cycles with DKO before being let. It is important to note that the presence of low demand house types within a community can increase the percentage of hard to let properties. - No properties hard to let = 5 points - 1 to 2% of properties hard to let = 3 points - 3% or more properties hard to let = 1 point
Area of preference: Upon application households can choose their areas of choice. These indicate a “perception” of an area therefore producing a demand. Areas of preference between communities have been determined by analysing the number of applicants showing a preference for each community compared to the amount of applicants received by livin (by percentage). Applicants can indicate a preference for more than one area and it must be noted that area of preference is made at point of first application to DKO and is a snapshot in time. Often applicants do not update their areas of preference and these areas of preference may differ from their original indications during time spent on the housing register. - 50% or more applicants expressing the community as an area of preference = 5 points - 21 to 49% of applicants expressing the community as an area of preference = 3 points - 0 to 20% of applicants expressing the community as an area of preference = 1 point
Average (mean) bids per property by community - demand is evident by the volume of bids received for a property. It is noted that this method will disguise some house types or localised areas where the bids per property are very low and in some areas where there are exceptional number of bids per property. - 20 bids or more = 5 points - 10-19 bids = 3 points - 9 bids or less = 1 point
These three indicators considered together give livin a fair indication of demand for livin’s
Gold = 11 to 15 points Silver = 6 to 10 points Bronze = 1 to 5 points
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communities. However, anecdotal evidence from staff has uncovered that this methodology may disguise the actual experience of demand in livin’s communities by using a general mean average over all house types and sizes. This ranking together with the analysis does indicate areas of further in depth analysis.
Average Repair
Costs Per
Property
This has been calculated by analysing the total repair costs for livin properties within each of the 19 communities for the period 01 April 2009 to 31 March 2010. To calculate the average repair cost per property the total cost of all repairs for all livin properties in Shildon has been divided against the total number of stock livin owns within the community.
Gold = £599 or less Silver = £600 to £650 Bronze = £600 or more
Long Term
Unemployment
(6 to 12 months)
This ranking is based on data supplied by the DWP in March 2011 and relates to the percentage of persons residing in Shildon (including the Wards of Byerley, Sunnydale, and Thickley) claiming Jobseekers Allowance for a period of 6 to 12 months. This data has been compared to the overall percentage for Durham County of 18%. Data was obtained from the NOMIS Official Labour Market Statistics supplied by the Office for National Statistics.
Gold = 17% or less (lower than the County percentage) Silver = 18% (equivalent to the County percentage) Bronze = 19% or more (higher than the County percentage)
Average
Household
Income
This ranking is based on national statistics and relates to model-based average weekly household total income estimates for households in Shildon (including the Wards of Byerley, Sunnydale, and Thickley) for 2001/02. This data has been compared to the North East average weekly household total income estimate of £410.00. Data was obtained from the Office for National Statistics.
Gold = £411.00 or more Silver = £410.00 Bronze = £409.99 or less
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livin Rental
Debit
To assess the rent payments made by tenants within livin properties in Shildon an analysis and comparison of livin’s rental debit figures for 2009/2010 to 2010/2011 were utilised. The total rental debit charge is the total rent charged for all livin properties within Shildon throughout a financial year. At the end of the financial year the total amount of rent payments collected by livin is offset against the total rental debit. The total amount of rent payments collected by livin is calculated within the first week of the following financial year; this ensures that any housing benefit payments have been processed and credited to the relevant rent account. All housing benefit payments paid by DCC are received every 4 weeks and are paid in arrears. By offsetting the amount of rent paid throughout the year against the total rental debit charge for the year livin are able to calculate how much outstanding debt it has within each individual community. This outstanding debt is commonly referred to as “rent arrears”. This figure is then calculated as a percentage of the total rental debit charge and has been used to provide the community’s ranking. livin has not been able to base the ranking of rental debit against any validated local benchmarking figures.
Gold = 0 to 0.99% Silver = 1.00% to 1.99% Bronze = over 2.00%.
Educational
Attainment
(5 GCSE’s
Grade C &
Above)
This ranking is based on national statistics from the 2001 Census data and relates to the percentage of persons residing in Shildon that have an educational attainment of 5 GCSE’s Grade C and above. This data has been compared and ranked against the County and North East averages of 18%. Data obtained from the Office for National Statistics at www.statisics.co.uk
Gold = 19% or more Silver = 18% Bronze = 17% or less
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Environmental
Assessment
On 20 January 2012 staff from livin’s Communities Teams conducted an Environmental Assessment on a pre-determined route through the town. At each of the “stopping points” a number of economic indicators were scored. The maximum number of points that can be awarded at each stopping point is 35. Environmental indicators include:
Grassed areas & shrubs
Fly tipping & litter
Garages
Pathways, roads & parking
Trees
Boundary walls & fences
Gardens
The route through the town began at Auckland Terrace and continued onto Main Street, before turning at Cottage Road and continuing along Brown Street and Primitive Street. The route then continued along Church Street onto Albert Street before turning onto Jubilee Fields Estate. The route through the estate began on Jubilee Road, before turning onto Coronation Avenue then continuing down Maple Avenue. At the bottom of Maple Avenue the route continued back onto Jubilee Road and down Hilsdon Drive into Lilac Court. After Lilac Court the route crossed the railway line onto Dabble Duck Industrial Estate and onto Redworth Road. The route then continued across Redworth Road and onto Woodland View before re-joining Redworth Road and ending on Byerley Road. The total number of points attained throughout the assessment is then divided by the number of stopping points to provide an average total for the town. Shildon scored a total of 144 points (144 divided by 5 = average of 29). Full details of the Environmental Assessments can be found at: www.livin.co.uk
Gold = 30 to 35 points Silver = 21 to 29 points Bronze = 0 to 20 points
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Total Score for Shildon This score is based on a range of economic, social, and environmental indicators contained within the Community Plan for Shildon. These issues have been scored against strategic priorities from livin’s Corporate Plan 2012-2015. The maximum a community can score is 36. This is based on a maximum of 15 points for economic issues, 12 points for social issues and 9 points for environmental issues.
Contact Us:
livin, Farrell House, Arlington Way, DurhamGate, Spennymoor, Co Durham, DL16 6NL visit: livin.co.uk e: [email protected] t: 0800 587 4538 (free from a landline) or 0300 111 2344 (cheap rate from mobiles depending on your network
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5
10
15
Economic Social Environmental
Low level
issues
Prominent
issues
Substantial
issues
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