MembershipHandbook

caask.ca

Your CAA membership opens the door to a world of valuable benefits and savings that travel with you almost anywhere you go in North America, Mexico and even Europe!

We encourage you to take a few moments to read through this handbook and discover the many

advantages of being a CAA Member. This important information will help ensure you understand how to get the best service and value from your membership.

With the excellent roadside assistance and top quality travel, insurance and automotive services we provide, combined with the numerous opportunities to save, you will see that a CAA membership provides more than you think!

This handbook is an invaluable resource to keep in your vehicle. On the back you’ll find important phone numbers and contact information easily at hand for any assistance you may need.

If you have any questions or concerns, please visit our website, call us or visit the CAA office nearest you. We look forward to serving you.

Fred Titanich

President & CEOCAA Saskatchewan

CAA Saskatchewan Membership 2Your Membership Card . . . . . . . . . . . . . . . . . . . . . 2Your CAA Membership File . . . . . . . . . . . . . . . . . . 2

Membership Options 3Membership Services 4

Personal Accident Insurance . . . . . . . . . . . . . . . . . 4Personal Accident Insurance Rider . . . . . . . . . . . . . 4Trip Accident /Interruption Assistance . . . . . . . . . . 5

Automotive Services 7Roadside Assistance Services . . . . . . . . . . . . . . . . 7Car Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17Approved Auto Repair Service . . . . . . . . . . . . . . . .18CAA Battery Service . . . . . . . . . . . . . . . . . . . . . . .18

CAA Travel Agency 19 Exclusive CAA Group Departures . . . . . . . . . . . . . .20WestWorld Tours . . . . . . . . . . . . . . . . . . . . . . . . .20Great Excursions Company . . . . . . . . . . . . . . . . . .20CAA Vacations . . . . . . . . . . . . . . . . . . . . . . . . . . .20Travel Accident Insurance . . . . . . . . . . . . . . . . . . .21Corporate Travel . . . . . . . . . . . . . . . . . . . . . . . . .21CAA Dollars . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21

Worldwide Assistance 22Emergency Travel and Medical Assistance . . . . . . . .22Concierge Service . . . . . . . . . . . . . . . . . . . . . . . .23

Insurance Agency 24Types of Coverage . . . . . . . . . . . . . . . . . . . . . . . .24PlatesPluS Package Policy . . . . . . . . . . . . . . . . . .24CAA Home Insurance . . . . . . . . . . . . . . . . . . . . . .25Health & Dental . . . . . . . . . . . . . . . . . . . . . . . . . .26life Insurance . . . . . . . . . . . . . . . . . . . . . . . . . . .27Out-of-Province Medical . . . . . . . . . . . . . . . . . . . .27

Additional Services & Benefits 28 Safety Programs . . . . . . . . . . . . . . . . . . . . . . . . .28Westworld Saskatchewan Magazine . . . . . . . . . . . .28Automotive Consumer Information . . . . . . . . . . . .28Vehicle Inspection Service . . . . . . . . . . . . . . . . . .29Vehicle Registration and Driver licence Services . .29Theft Reward . . . . . . . . . . . . . . . . . . . . . . . . . . .29Auto Travel Services . . . . . . . . . . . . . . . . . . . . . .30Approved Hotels, Motels and Campgrounds . . . . . .30Hertz Car Rental Discounts . . . . . . . . . . . . . . . . . .31Wheelchair Access . . . . . . . . . . . . . . . . . . . . . . . .32CAA Travel Money Products . . . . . . . . . . . . . . . . . .32legal Advice and Bail Bond . . . . . . . . . . . . . . . . . .32Merchandise . . . . . . . . . . . . . . . . . . . . . . . . . . . .33Member Rewards . . . . . . . . . . . . . . . . . . . . . . . . .33

CAA Saskatchewan is a not-for-profit organization whose mission is to provide service excellence that satisfies customer needs, provides security and enhances peace of mind by providing the best in automotive, travel, and insurance products and services .

Table of ContentsFor more information visit our website at caask .ca

At time of publication, all the services and benefits featured in this handbook were in effect. However, these services may be cancelled or altered from time to time without prior notice from CAA Saskatchewan, its affiliates, or its suppliers. For the most up-to-date information, please visit caask.ca. All amounts described in this handbook are in Canadian currency.

CAA Saskatchewan has the right to revoke a membership for cause.

We may collect, use and disclose personal information regarding yourself and/or other individuals associated with your membership. For further information, please contact your nearest CAA Saskatchewan office.

® CAA, CAA emblem, CAA Plus, AARS and CAA Dollars registered trademarks are owned and use granted by the Canadian Automobile Association.

® TripTik, TourBook, CampBook, Show Your Card & Save registered trademarks are owned and use granted by the American Automobile Association.

Your CAA membership card is non-transferable and must be presented whenever you require assistance or information. Whether you are driving your vehicle or are a passenger in another vehicle, CAA covers you — our Member.

Your CAA membership card is your access to all the services and benefits outlined in this handbook for your selected level of coverage. Make sure you have it with you at all times.

Your Membership Card

CAA Saskatchewan believes strongly in your right to privacy. We limit the collection of names, addresses and marketing information about our Members to only that which is necessary to administer business, provide superior service, and offer opportunities that may be of interest to you. Any processing of CAA Member information by third parties is limited by and performed under strict supervision of CAA. If you would like to receive a complete copy of our privacy policy, or if you would like your information excluded from regular mailings, contact any CAA Saskatchewan office.

Your CAA Membership File

CAA Saskatchewan Membership

Associate: Provides eligible family members, including spouse or common-law

partner living at the same address, with the same level of membership benefits as the household’s Primary Member at a reduced cost.

*Seven day waiting period from membership purchase for enhanced towing and locksmith services.

Drive a little or drive a lot? Everyone is unique, so we offer different levels of membership, each with its own unique advantages that allow you to select the coverage that best meets the needs of you and your family.

Premier & Premier RV:Provides everything in a Plus and Plus RV membership with the addition of

complimentary two-day car rental with a tow, worldwide concierge service, worldwide travel & medical assistance, as well as Trip Interruption assistance and an extra allowable roadside assistance call each year.

Plus & Plus RV: Provides everything in a Basic membership with additional towing (up to 160 km),

fuel and locksmith service benefits, plus increased PAI, Trip Accident Assistance, and Travel Accident Insurance. With Plus RV, full service is also provided to your dual-wheel pick-up camper, raised-roof van, motorhome or recreational trailer (excluding livestock trailers). Benefits are also provided to Members with motorcycles.*

Basic: Provides roadside assistance (up to 5 km) including towing, battery boosts,

tire inflating & changing, fuel delivery and locksmith service, as well as Trip Tiks®, TourBooks® and maps; Trip Accident Assistance; Personal Accident Insurance (PAI); Travel Accident Insurance and discounted passport photos. Passport photos are free when travel is booked through a CAA Saskatchewan Travel Agency.

Membership Options

Student: When signing up for membership levels listed above, students

between the age of 16 and 24 receive a free SPC discount card. Available to Primary and Associate Members.

Membership Services

CAA Saskatchewan provides personal accident insurance (PAI) for Members through AssurePro Insurance Company Limited. AssurePro is a wholly owned subsidiary of CAA Saskatchewan and the Saskatchewan Motor Club. Included with your CAA Saskatchewan membership is a personal accident insurance policy that provides worldwide coverage against most travel and pedestrian accidents. CAA Members are covered in case of death, loss of sight, or dismemberment as a result of an accident as a pedestrian or in a motor vehicle, plane, ship, public transport, or farm machines designed to be ridden. Complete details of the benefits, exclusions and limitations provided can be found in the policy you received when you joined the Club or you can request a certificate of insurance from any CAA office.

CAA Basic Members are covered for $3,000 in the first year, increasing to a maximum of $5,000 by the fifth year of continuous coverage.

CAA Plus and Premier Members are covered for $6,000 in the first year, increasing to a maximum of $10,000 by the fifth year of continuous coverage.

Personal Accident Insurance Rider (PAIR)Members can increase their Personal Accident Insurance by four or 10 times their coverage limit for a nominal additional premium.

Personal Accident Insurance (PAI)

Your policy remains in effect as long as you are a CAA Saskatchewan Member. If you would like to increase your policy limit, contact your nearest CAA Saskatchewan office. For claims and inquiries, call 1-866-222-3021.

Basic Members4 X maximum limit of $20,00010 X maximum limit of $50,000

Plus/Premier Members4 X maximum limit of $40,00010 X maximum limit of $100,000

Trip Accident/Trip Interruption Assistance:

If your vehicle is disabled for more than 24 hours as a result of a motor vehicle collision 160 kilometres or more from home, Basic Members will be reimbursed up to $300, CAA Plus Members $600*, and CAA Premier Members $2,000* for restaurant meals, commercial lodging or alternate commercial transportation to your home or to your point of destination. Premier Members are also covered up to $2,000* if the trip is interrupted because of vehicle theft** and up to $600* if it’s due to vehicle mechanical failure***. If an unexpected illness or injury prevents the completion of the trip, the Vehicle Return benefit will reimburse Premier Members up to $500**** for transportation of the vehicle back to their primary residence.

Please note:

To be eligible for claims, the accident or theft must be reported to the local police and the Member must obtain a copy of the police report.

Only costs incurred within 72 hours of the time of the trip interruption are eligible for reimbursement.

Your claim must be submitted to CAA within 60 days. Original receipts are required for refund consideration and must be supplied with the Trip Accident Assistance application form, or Trip Interruption Claim for for Premier Members, available from any CAA office.

*Combined annual limit.

**The member must present a copy of the police report and original receipts for allowable expenses.

***The Member’s vehicle must have been deemed unsafe and/or inoperable. Proof of same condition must be provided by a licensed mechanical technician. Member must present original receipts of all eligible expenses.

****The Member must provide proof from a licensed medical facility or practitioner confirming the illness/injury and the Member’s inability to operate their motor vehicle. Original receipts of all eligible expenses required.

If meals, accommodation or transportation are provided privately to a Premier Member (i.e: by a friend or family member), and a signed receipt is submitted by the provider, we will reimburse those costs as follows:

Meals: up to $20.00 per Member, per day, for a maximum of three days (maximum $60 per Member)

Accommodations: up to $50.00 per claim, per day, for a maximum of three days (maximum $150.00)

Transportation: up to $50.00 per claim, per day, for a maximum of three days (maximum $150.00)

WHAT IS NOT COVEREDBenefits are not payable for travel that does not meet the definition of Covered Travel, and for any loss, injury, illness, delays and/or expenses due to:

1. War (whether declared or undeclared), acts of war, military duty, or hostilities of any kind (for example: invasion, rebellion, riots or insurrections).

2. Tire trouble.

3. Intentionally self-inflicted harm, including suicide.

4. Normal pregnancy or childbirth.

5. Mental or nervous health disorders.

6. Alcohol or substance abuse, or related illnesses.

7. An accident occurring when the vehicle is being driven by an unlicensed driver.

8. Personal property that is damaged or destroyed.

9. Any liability for injuries or property damage.

10. The commission or attempted commission of an illegal act.

11. Cost of repairs to the vehicle.

12. Cost of fuel.

13. Air and/or sea travel.

14. Carrier-caused delays.

15. Participation in professional athletic events or motor competition (including training).

16. Cost of meals, accommodations and substitute transportation resulting from delays caused by routine maintenance or minor repairs to the vehicle.

17. Cost of fuel and optional insurance when a rental car is required.

Roadside assistance is available 24 hours a day, seven days a week, across North America, to assist you when the vehicle you are either driving or riding in breaks down. Your CAA Saskatchewan membership coverage applies to the services listed below.

Roadside AssistanceAutomotive Services

*The vehicle will be towed to the responding facility, a facility on the return route, or to any destination you choose within five km for Basic Coverage and 160 km for Plus and Premier. Premier Members and Premier RV Members are entitled to one tow up to 320 km.

** Service is restricted to single dwelling entrances and does not include main security doors.

FREE

To nearest contractor or up to 320 km

(for one tow)to 160 km*

(for up to four tows)

Free Delivery & Fuel

Up to $100

FREE

FREE

Up to $500,000

Up to $2000 (accident & breakdown)

Up to $500

4

4

4

4

4

Up to $100

Free

Roadside Assistance

Towing

Fuel Delivery

Locksmith for Vehicle

TripTiks®, TourBooks®, MapsTravel Accident Insurance

Trip Interruption

Vehicle Return BenefitTwo-Day Complimentary Rental Car with Tow

Worldwide Concierge Service

Ride Assist

Worldwide Travel & Medical AssistanceDedicated Toll Free Telephone Number

Home Lockout Service**Commissioner & Notary Services

Hertz #1 Gold Club Membership

FREE

To nearest contractor or up to

160 km*

Free Delivery & Fuel

Up to $100

FREE

FREE

Up to $500,000

$600(accident only)

FREE

To nearest contractor or up to

5 km*

Free Delivery

Up to $50

FREE

FREE

Up to $100,000

$300 (accident only)

BENEFITS PREMIER PluS BASIC

For Roadside Assistance call: 1-800-222-4357

Any Member who is driving or travelling in an approved vehicle is eligible for service. Your CAA membership covers you, not your vehicle, and is non-transferable. It will not cover service to non-members, relatives, spouses or friends, nor will it be rendered to an unattended vehicle. Members will be required to show their membership card and photo identification at the time of service. If circumstances (acceptable to CAA) prevent you from being present, you must advise CAA that a representative will present your card when the driver arrives. Your representative may be required to produce two additional pieces of identification. Only one roadside assistance call per breakdown will be allowed.

Eligibility

Roadside Assistance applies to licensed four-wheel motor-driven vehicles of the passenger, pleasure or recreational type*, regardless of licence designation. Dual-wheel camper/motorhomes qualify for full service with the exception of towing/extrication and tire service for which a Plus RV or Premier RV membership is required. Dual-wheel unloaded pickup trucks qualify for all services except tire service. All trucks with campers in box require Plus RV or Premier RV. The Club or its contractor will refuse to tow an unregistered vehicle. Recovery of light duty trailers (excluding fifth-wheel trailers) being towed at the time of disablement can be provided at Member’s expense.

Motorcycle service is available under the terms of CAA Plus or Premier membership.

Excludes: Fleet vehicles, one ton trucks with flat bed instead of a regular box, cube van, commercial purpose vehicles and limos.

Eligible Vehicles

*Rented passenger and commercial vehicles are also eligible for service with the exception of taxis, limousines, school buses and off-road vehicles.

For Roadside Assistance visit: caask.ca/roadside

Roadside Assistance Services in complete detail

The following services will be provided to return your vehicle to a driveable condition. If these attempts are unsuccessful after reasonable effort by the service provider, towing service will be provided as per the terms of your membership.

Minor Mechanical Adjustments: Minor/temporary adjustments will be made in an attempt to enable your vehicle to operate safely under its own power.

Battery Boost: A battery boost will be provided in an attempt to start your vehicle. (The computer and electrical systems on some vehicles, such as BMW and Mercedes could be damaged by boosting. CAA Saskatchewan will not boost these vehicles but will provide towing service instead.) If any qualified vehicle cannot be started within a reasonable amount of time, the towing provision will apply.

Battery Service: CAA Saskatchewan will test, boost and replace your battery if needed through the Battery Service program. If the test shows a new battery is required, you can purchase one on the spot. (Only available in Regina and Saskatoon.) (Details on pg. 18)

Flat Tire: On any four-wheeled vehicle, your spare tire will be installed if it is inflated and serviceable. When this service is performed, the wheel lug nuts must be re-torqued after the vehicle has been driven 50 kilometres or before it is operated at highway

speeds. Also remember that there are limitations on the speed and distance a space saver spare tire can be driven. If the spare tire is flat, wheel lug nuts and/or the spare tire holder are seized, the security wheel lock system is damaged or missing, or the security key and the wheel cannot be removed, the vehicle will be towed in accordance with the terms of your membership.

Service does not include repairs; additional trips to deliver a repaired tire; installation or removal of tire chains; mounting, dismounting or shifting of tires; nor seasonal tire changeovers.

For Plus RV or Premier RV Members, a flat tire will be replaced with your inflated spare tire on a dual-wheel vehicle or trailer, with the same service limitations as listed above. CAA Plus or Premier coverage provides towing services for motorcycles.

Fuel Delivery: A sufficient supply of fuel will be delivered to your disabled vehicle to enable you to reach the nearest open service station or cardlock facility or your vehicle will be towed to a facility where fuel is available. The cost of the fuel will be at the Member’s expense and based on current pump prices at the time of delivery. CAA Saskatchewan cannot guarantee the availability of specific brands or octane ratings. CAA Plus and Premier Members receive a sufficient amount of fuel free of charge.

lockout Service: If your keys are locked inside the vehicle, a service provider will be sent to gain entrance.

If your keys are lost or broken, or the service provider cannot gain entrance to your vehicle, locksmith service up to $50 CAA Basic - $100 for CAA Plus and Premier Members - will be provided. In cases where the vehicle cannot be made operable, towing service will be provided in accordance with the terms of your membership.

Extrication: Your vehicle will be extricated when it can be safely reached from a normally travelled and maintained road or thoroughfare. This excludes beaches, vacant lots, private logging roads, frozen lakes, winter roads, fields, tote roads and any other hard-to-reach place requiring special equipment.

Roadside assistance cannot be rendered to a vehicle that is snowbound in a driveway, lane, road or street. If special equipment, more than one vehicle, or more than one person is required, the associated cost will be at the Member’s expense. CAA Plus and Premier extends coverage to include, as required, the service of a second vehicle for up to one hour at the scene of disablement. If the vehicle is unable to be operated after the extrication, the extended towing benefit will apply.

Towing: When your vehicle cannot be safely driven after attempting any of the listed roadside assistance services, it will be towed at no charge to the nearest contract facility or five kilometres - 160 km for CAA Plus and Premier Members - from the point of disablement in any direction. CAA Premier Members are entitled to one tow of up to 320 km per year (as part of their five eligible calls). A charge per kilometre will be applied by the service facility to any additional mileage over the 5 km, 160 km or the one time 320 km limit. A Member requiring more than their four,or five for Premier, roadside assistance calls in a membership year will be charged for subsequent calls. 10 year (consecutive) Members also receive an additional Roadside Assistance call.

Under your membership, roadside assistance will be provided without charge from the nearest available CAA contractor.

For your protection, service cannot be provided to an unattended vehicle. In extenuating circumstances, an exception may be made if prior arrangements have been made with CAA Saskatchewan.

In certain areas, service is provided by independent contractors who are not employees of CAA Saskatchewan or its affiliates. Responsibility for loss, damage or unsatisfactory workmanship lies with the contractor providing the service.

CAA Saskatchewan disclaims any responsibility for loss of work time or any other expenses resulting from service delay.

Alternate ServicesService delays are sometimes unavoidable due to heavy demands during extreme weather conditions. If you are at your home address, you may experience our Express automation that puts your request to the front of the line. You can also avoid telephone delays by requesting roadside assistance online at caask.ca

Scope of Service

or through the CAA mobile app. If you are unable to reach CAA, you may call the nearest available source of service. For reimbursement consideration, you must provide the original receipt within 30 days

of the date of service. Please include your name, membership number, date, nature and location of service.

The rules and regulations of Roadside Assistance Services are subject to change. If you have any questions, please contact a CAA Saskatchewan office.

Damage claims and service complaints must be reported to CAA Saskatchewan within 30 days of a roadside assistance request.

All claims are investigated and fraudulent claims will be prosecuted .

Extreme WeatherCAA Roadside Assistance may not be available during severe weather, such as blizzards or whiteout conditions, when poor visibility and unsafe roads may prevent our service providers from reaching stranded motorists. Before travelling, please follow these important tips:

1. Check road and weather conditions and delay travel if they are poor.

2. Pack a vehicle emergency survival kit, including a fully-charged cell phone and car charger.

3. Plan your route in advance and let others know your route and expected travel time.

4. Bring clothing appropriate for the weather.

Service limitationsServices not covered by your membership include:

Towing as a result of fire, theft, damage or motor vehicle accident where insurance company (SGI) or third party pre-empts CAA towing.

Towing when in violation of the law. (example: illegal parking)

Towing or servicing of an abandoned or dismantled vehicle.

Repairs, parts or labour.

Repeated towing or servicing of a vehicle in need of maintenance or repairs (one call per vehicle breakdown).

Towing of unregistered or uninsured vehicles.

Delivery of propane or compressed natural gas (vehicle will be towed).

Service to a vehicle equipped with an alcohol interlock system that has been violated.

Service to a vehicle equipped with security wheel locks. The Member must supply the service personnel with a functional security key to obtain tire service.

Towing from SGI or police compound.

Service to livestock trailers with or without living quarters.

Service to a vehicle hauling livestock and/or equipment used to haul livestock.

Service to pick-up trucks with loads.

Towing a vehicle to a scrap yard or unwanted scrap vehicles to a recycler.

Service to cube vans, flat decks, limos, farm trucks or semi units.

Service to altered and modified vehicles at the discretion of the roadside assistance provider. Surcharges may apply.

CAA Saskatchewan is not responsible for after market non OEM equipment and electrical devices installed on a vehicle.

For environmental reasons, diesel fuel systems cannot be bled by CAA contractors.

Roadside Assistance Services not available in Mexico.

Note: Passengers allowed in tow vehicle are limited to the number of seat belts available. Alternate transportation for additional passengers will be arranged at the Member’s expense.

Regina . . . . . . . . . . . . . . . . . . . . . . . . . 791-4357

Elsewhere in Saskatchewan, Canada and the United States . . . . . . . . . . . 1-800-222-4357

Online . . . . . . . . . . . . . . . . . caask.ca/roadside

Request through the CAA mobile app.

How to obtain Roadside Assistance

Ride Assist With BreakdownIf you are involved in an accident or a breakdown, a CAA representative can help you make rental car and other transportation reservations.

Accident AssistAt the time of an accident or breakdown, when you call for Roadside Assistance, a CAA representative can help you contact family members, locate restaurants and find hotel accommodations if you are out of town.

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In fairness to all Members, Roadside Assistance Services are not to be used as a substitute for proper vehicle maintenance.

Excessive use

It is CAA Saskatchewan’s goal to provide you with the highest quality Roadside Assistance Services available. All CAA/AAA organizations maintain the highest

Service comments

As a CAA Premier Member, you’ll enjoy even more benefits on the road:

Two-day Complimentary Rental Car (In Conjunction With a Tow)

If your vehicle is towed and you are stranded without transportation—just ask us for help. Each Premier Member (including Associates) is entitled to one, complimentary, consecutive two-day rental car per membership year from CAA’s preferred rental car provider, when the tow is one of the five allowable Roadside Assistance calls. This benefit is valid for Premier Members who are within 160 km of their residence. If the breakdown is more than 160 km from the Member’s residence, please refer to “Trip Interruption” service on page 5. Service must be provided by the preferred rental car provider and arranged through CAA. The CAA Premier Member has up to 48 hours from the time of the tow to call CAA and request the service. Please note: CAA Premier Members are responsible for making their own arrangements directly with the rental company for extra day rental charges, upgrades, vehicle insurance, mileage and fuel charges, and any other charges, fees and taxes. Normal rental qualifications, including age and other restrictions, apply.

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Additional Premier Roadside Assistance

quality services available throughout Canada and the United States, including Alaska and Hawaii. However, certain benefits may vary from club to club. Any comments you may have will enable us to continue improving our service.

Please address your comments to: CAA Saskatchewan Roadside Assistance Services200 Albert Street North, Regina, SK S4R 5E2or by e-mail at: caa .admin@caask .ca

Owned and operated by CAA Saskatchewan, CAA Car Care locations in Regina and Saskatoon offer professional automotive maintenance and repair services, including:

CAA Vehicle InspectionComplete Factory Approved MaintenanceOil ServiceTiresElectrical System RepairComplete DiagnosticsShocks & StrutsAir ConditioningRadiator & Cooling SystemSteering & SuspensionBrake ServiceSGI InspectionWheel AlignmentEngine & Transmission Repair

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Battery Service

The Approved Auto Repair Services (AARS) program is designed to take the guesswork out of vehicle repairs. Garages displaying the AARS symbol guarantee quality service and repairs to CAA Members’ vehicles and accept

CAA as the arbitrator in the case of a complaint or dispute. Service may be offered or performed in the following areas:

Approved Auto Repair Services (AARS)

Light mechanicalAuto electricalAutomatic transmissionEngine tune-upSpecialized auto services such as body and muffler repair and lube specialty

Heating, air conditioningMajor engine repairs and rebuildingManual transmission, rear axleTires, steering and suspension

Please note that only garages bearing the AARS sign are part of the network. For service at an AARS facility, just call for an appointment and identify yourself as a CAA Saskatchewan Member. You should also present your CAA membership card when you drop your vehicle off for servicing or repairs. AARS outlets across North America provide a 20,000 kilometre/one-year warranty on all replaced parts and labour.

For a complete listing of AARS facilities, visit caask.ca.

With CAA Battery Service, we will come to you, test and install a new battery if needed. The test is quick, accurate and best of all, it’s performed by CAA.

No need to make an appointment, no need to be towed.

If you require a new battery, as a Member, you can purchase one on the spot, and our technicians will install a new CAA battery in your vehicle while you wait. Our specially-designed Battery Service vehicles are equipped with a full line of batteries and accessories to fit almost any vehicle. Original bill of sale is required for warranty purposes. Warranty work must be completed by mobile Battery Service or CAA Car Care Centre (Regina and Saskatoon). For warranties outside Regina or Saskatoon, please call 1-306-791-4376.(The Battery Service program is currently only available in Regina and Saskatoon.)

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CAA Saskatchewan Travel Agency offers you a unique range of travel services, packages, exclusive group departures and special Member advantages.

Whatever your destination, CAA Travel Agency’s thoroughly trained and qualified consultants will use their experience and up-to-date knowledge to provide you with the best products and services to meet your travel needs.

Our travel counsellors can help you with the following travel arrangements:

Fee Free Flying — CAA Members pay no travel agency service fees on airline tickets

Reservations and tickets for Air, Rail, Cruises, etc.

Holiday packages and tour programs for many destinations around the world

Hotel/motel and car reservations

Group tours by plane, train or motorcoach

Charter flight reservations

Travel documents including:

Passport photos

Passport Applications

Camping Carnets

Visas

Carnet de passages en douane

International Driving Permits (IDPs)

CAA Travel Agency

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CAA Saskatchewan’s wholly-owned motorcoach company offers fully escorted tours to a variety of destinations. CAA Members earn CAA Dollars on WestWorld Tours over $500.

For complete details on the tours visit www.westworldtours.com or pick up the latest brochure at any CAA Travel office.

For alternative tourism products such as horseback trips, coastal cruises, grizzly bear viewing, canoeing, kayaking, rafting and other adventures, visit www.greatexcursions.travel.

Our national tour company provides unique and specially-priced, top quality vacations for CAA Members.

For more information, visit a CAA Travel Agency and speak to one of our certified Travel Counsellors.

Exclusive CAA Group DeparturesTravel Options with a Difference Our dedicated group department produces exclusive departures just for you. These quality tour and cruise trips are often in conjunction with our preferred travel partners and provide stress free holidays. Arrangements include many components of your trip in one price as well as many value added extras. Join us as we travel the world!

THEGreat Excursions

Company

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Travel Accident InsuranceWith the purchase of your airline ticket through CAA Saskatchewan Travel Agency, you automatically receive $100,000 travel accident insurance ($500,000 with CAA Plus and Premier membership).

Whether you are travelling for business or pleasure, CAA Saskatchewan Travel Agency can offer hospital and medical insurance to supplement your government health plan while you are away from home. Our Travel Agency also offers comprehensive travel insurance that includes cancellation and interruption coverage.

Corporate TravelFor the exclusive use of our business travel clients, our computerized reservations system links our travel consultants to the world and North America’s largest database.

Flight schedules, hotel accommodations and car rentals

Best available schedules and fares

Traveller profile permanently retained in our system

Affiliations

When you travel with the CAA Travel Agency, there are CAA and AAA offices throughout North America to assist you with any changes in itineraries, accommodations or ticketing.

CAA Dollars®

To help offset the costs of your vacation, CAA Members can redeem CAA Dollars (see pg. 33) at any CAA Saskatchewan Travel Agency.

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As a CAA Premier Member, you can rest easy the next time you’re on a domestic or international vacation. If you have an emergency while travelling 160 km or more from your primary residence, you may call for Emergency Travel and Medical Assistance 24 hours a day, 7 days a week.

Assistance includes:

Medical provider referrals, appointments and admission arrangements.

Emergency medical transportation arrangements.

Prescription replacement arrangements.

Emergency medical visitation arrangements.

Emergency cash transfer arrangements.

Emergency message centre service

Emergency translation assistance services.

Lost tickets and document replacement arrangements.

Emergency travel information and assistance.

*Insurance services provided by World Travel Protection Canada Inc.

Worldwide Emergency Travel and Medical Assistance*

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Worldwide Assistance

Within Canada and the USA, call. . . . . . . . . . . . . . . . . . . . . . . . . 1-800-222-4357

Outside Canada and the USA, call collect. . . . . . . . . . . . . . . . . . . . . . . . . 1-800-222-4357

Worldwide Concierge Services*As a CAA Premier Member, you can receive easy access to many services when you’re travelling on a domestic or international vacation 160 km or more from your primary residence.

Services include: Theatre, sporting event and other

entertainment ticketing/reservations.

Limousine and car service information including reservations.

Shopping and health club referrals and information.

Exhibition, show and festival information.

Messenger service referral and arrangements.

Golf tee times and reservations (reservations subject to availability).

Gift basket and floral delivery arrangements.

ATM location information.

Weather forecast information.

Travel information and assistance.

*Emergency Travel and Medical Assistance and Concierge Services are applicable only to planned leisure trips 160 km from the CAA Premier Member’s primary residence which include at least one overnight stay and are not more than 45 days in duration. The Member must purchase the CAA Premier service prior to the travel departure date in order to use these services. The information, referral, arrangement, ticketing and reservation services for Emergency Travel and Medical Assistance and Concierge Services are provided without charge, and the CAA Premier Member is responsible for all fees, expenses and other amounts charged by outside entities. Emergency Travel and Medical Assistance and Concierge Services are provided by World Travel Protection Canada Inc., an independent contractor. Certain restrictions and limitations may apply. Benefits and service provider are subject to change without notice.

Within Canada and the USA, call. . . . . . . . . . . . . . . . . . . . . . . . . 1-800-222-4357

Outside Canada and the USA, call collect. . . . . . . . . . . . . . . . . . . . . . . . . 1-800-222-4357

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As a CAA Member, you know that you can trust CAA Saskatchewan to give you security and peace of mind on the road. Now let CAA Saskatchewan extend your security and protection with our full suite of insurance products. Our programs offer members choice and the opportunity to design their insurance plans to suit their needs.

Types of CoverageCAA Insurance offers a variety of packages such as:

AutoBusinessHealth & Dental

We not only offer the best insurance coverage possible, we also go that extra mile to ensure your peace of mind.

PlatesPluS Package PolicyCAA Saskatchewan offers extension auto coverage exclusively for Members that works with your SGI plate coverage. Underwritten by CAA Saskatchewan-owned AssurePro

Insurance, it is designed by CAA for CAA with the best combination of coverages and rates including:

Increased liability limits and family security up to $2,000,000.

Lower deductible options for collision and other risks like fire, wind, hail and theft.

No deductible for wildlife damage, theft of the entire vehicle or total fire damage.

Insurance Agency

Home (tenant, condo, farm, seasonal)Life

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EARNCAA $

Accident benefits for income replacement, education, funeral benefits and more.

Loss of use transportation allowance.

Downtime rider coverage for rental vehicles.

Replacement cost and limited waiver of depreciation on newer vehicles.

Windshield protection against cracks and chips.

Multi-vehicle discounts.

Low interest monthly finance plans.

And much more.

For more information visit us at a CAA Insurance office nearest you, at caask.ca/PlatesPLUS, or call one of our qualified brokers at 1-800-564-6222 ext. 2.

CAA Advantage Home Insurance

CAA Saskatchewan offers an exclusive home insurance program for Members.

Exclusive to CAA Saskatchewan

Member discounts and rewards

24-hour emergency claims service

Low interest monthly financing

Guaranteed replacement value on your home

For information on CAA Saskatchewan’s home insurance or a no-obligation quote visit us at the CAA insurance office nearest you, at caask.ca/insurance, or call one of our insurance experts at 1-800-564-6222 ext. 2.

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Health & Dental Insurance

CAA Saskatchewan offers supplementary health and dental insurance. Our plan provides comprehensive care for individuals, couples and families and will help fill the gap in your provincial health insurance for things like: medical prescriptions, everyday dental cleanings and fillings, eye glasses, preferred hospital accommodations, visits to chiropractors and other services.

The CAA Health & Dental Plan lets you customize your plan to meet your family’s needs. That way you only pay for the coverage you need. Start with the base plan, then add on drug or dental coverage or a combination of both. There are three levels of drug and dental coverage, each with increasing benefits.

The CAA Health & Dental Plan offers you coverage for:

Prescription Drugs

Vision Care

Registered Specialists and Therapists

Accidental Dental

Medical Equipment and Supplies

Prosthetic Appliances

Accidental Death and Dismemberment

Dental Care

Private/Semi-Private Hospital Accommodation

Ambulance Services

Home Care and Nursing

Hearing Aids

Lifeline Personal Response Service

Survivor Benefits

Best Doctor Solutions Services

Did you know that your health and dental insurance premiums may be tax deductible? CAA Members also earn CAA Dollars upon purchase. For more information, call 1-866-999-4222.

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life InsuranceCAA Saskatchewan has partnered with Manulife Financial to provide a unique Member insurance program that offers term life and guaranteed issue life insurance exclusively for CAA Saskatchewan Members and their spouses.

Term lifeLimits as high as $500,000Critical illness benefits up to $20,000 in cashLiving benefits up to 50% of policy limits (after two years of continuous coverage)Non-smoker ratesPayment options to suit your budgetChild Life Benefit Rider30-day money-back guarantee

NOTE: CAA Members can receive a 15% discount on large face amounts.

Guaranteed LifeNo medical questionnaireCAA Member bonus increase of 2% every yearNon-smoker rates (savings up to 20%)Premiums that never increase30-day money-back guarantee

For more information, visit a CAA Saskatchewan office, go online at caask.ca or call 1-877-942-4222.

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Out-of-Province Medical InsuranceCAA Saskatchewan offers members emergency medical and travel insurance options which include packages at competitive rates. Top up of existing plans is available. Member discounts are available on selected plans. For information on CAA’s travel insurance or to get a no obligation quote visit a CAA Saskatchewan office and

talk to an insurance expert, see us online at caask.ca/travel_insurance or call 1-800-564-6222 ext. 3.

Additional Services & BenefitsSafety and Advocacy ProgramsIn addition to the many personal services you enjoy as a CAA Member, you can be proud of your part in the support of the many safety and advocacy programs CAA Saskatchewan promotes including:

Safe winter driving

Distracted driving awareness

Senior driver safety

Impaired driving awareness

Eco driving

School Safety Patrols in elementary schools involving more than 6,000 Saskatchewan school students

CAA Saskatchewan also hosts an annual Provincial School Safety Patrol Jamboree as a reward to our young people who take responsibility for the protection of their fellow students.

Westworld Saskatchewan MagazineYour CAA membership includes Westworld Saskatchewan magazine. This colourful publication features news of membership services and benefits; articles on exotic, domestic and group travel destinations; tips on car maintenance and safe driving; and stories about Saskatchewan.

Automotive Consumer InformationYou will find numerous benefits related to your motoring needs at CAA. Consumer information specialists can advise you on:

New vehicle road testsBuying and selling vehiclesMarket price of used vehicles

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Vehicles ActVehicle defects/recallsProduct complaintsSeat beltsRepairs

This department also fields complaints, analyzes them and advises you on what steps to take. If required, the Club will assist you in your attempts to settle a problem satisfactorily.

In addition, the department has access to research with regard to:

Costs of driving a vehicleSurvey on the reliability of North American and imported used vehiclesArticles of general interest to motorists

For more information, call 1-800-667-3319.

Vehicle Inspection ServiceCAA Saskatchewan’s Vehicle Inspection Service provides you with an evaluation of the condition of your vehicle, as well as advice on repairs at selected garages under the CAA AARS designations and CAA Car Care Centres. A technician inspects more than 100 items* and provides you with a thorough, accurate and objective report on the vehicle’s condition. This service is particularly valuable:

When you are buying or selling a used vehicleWhen you are concerned about safetyBefore leaving on a long road tripBefore warranty expiresTo detect special mechanical problemsAfter you’ve made repairs

*A manual compression test is not included in the vehicle inspection. If this test is requested, there is a charge for this service based on a flat rate time.

Vehicle Registration and Driver licence ServicesVehicle registration and operator’s licence renewals are available at any* CAA Saskatchewan office. Offices are open Monday through Saturday. The staff will assist you in all areas of SGI issuing from renewals to permits. SGI online services can also be accessed through our website at caask.ca. *except Estevan

Theft RewardA $200 reward is offered for information leading to the arrest and conviction of anyone who steals a Member’s vehicle. This offer does not apply to police officers engaged in normal performance of duty, or to

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personnel of CAA or its subsidiaries, or to the Member and the immediate family of the Member whose vehicle was stolen.

Auto Travel Services

When planning your vacation, CAA Saskatchewan offers a variety of up-to-date travel information. You can choose from TourBooks; CampBooks; and regional, provincial, state and city maps.

If you want a personalized routing for your trip, we can prepare a TripTik for you*. This CAA/AAA exclusive system is a bound set of strip maps marked for your particular journey. Each page shows a small section of your route and includes mileage, driving times, local attractions and any highway construction or detours. TripTiks are also available online.

Our updated TourBooks are one of the best authoritative information sources available. They contain points of interest, historical sites, tourist attractions, entrance fees (many are discounted to CAA Saskatchewan Members), hours of operation, detailed city centre maps, and lists of accommodations, resorts and restaurants.

If you need additional maps or require more information while you are away on your vacation, as a CAA Saskatchewan Member, you can go to any of more than 1,000 CAA/AAA offices in Canada or the United States.*Please allow up to 7 days for processing.

Approved Hotels, Motels and CampgroundsEach year thousands of establishments are inspected to be CAA/AAA approved. Besides meeting the CAA/AAA high standard of quality, many display the CAA/AAA “approved” emblem that indicates a particular interest in serving Members. These establishments are given “Diamond Ratings” (one to five diamonds) to reflect quality.

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While these establishments are not required to offer a discount to CAA/AAA Members, if they choose to do so, the red Show Your Card & Save icon appears in the listing. To learn more about these discounts and other rate options, consult the TourBook. To obtain a rate guarantee, you must give your membership number when making a reservation or registering.

If you are overcharged or dissatisfied with a service you receive, complete a comment form available at any CAA office and we will assist you in resolving the problem. Original receipts are required.

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HERTZ® CAR RENTAl DISCOuNTSHertz and CAA have teamed up to provide you with money-saving discounts and exclusive services. As a Member, you can save on all Hertz leisure and promotional rates. And there’s no charge for additional drivers who are CAA Members and who meet standard rental qualifications.

No long lines . No unnecessary paperwork .

As a CAA Member, the $60 annual membership fee for Hertz #1 Club Gold is waived.

With Hertz#1 Club Gold, there’s no need to stop at any car rental counters at over 40 of the world’s busiest airports. Your name and car location are in lights, and your car is waiting in a weather-protected area. Simply go to your car, briefly stop by the exit gate and you are off. And at over 1,000 other locations around the world simply go to the specially designated Gold counter, show your license and pick up your keys.

No matter where you rent with Gold, your paperwork will be waiting when you arrive.**

Once you enrol, indicating your preferred car type, optional coverage and payment method, your rental information is stored in our database.

Wheelchair AccessFor those Members who are physically challenged or who are travelling with someone who is physically challenged, the TourBook also lists those establishments that are wheelchair accessible. Wheelchair access is indicated by the international symbol of access, preceding the phone number. This symbol appears only in listings of establishments that have met the criteria adapted from the American Standards Association’s publication “Making Buildings and Facilities Accessible to, and Usable by the Physically Handicapped.”

Dining room facilities available at these lodgings are also accessible, as are separate restaurants whose listings carry the symbol.

CAA Travel Money ProductsYou may purchase fee-free Travellers Cheques in US and Canadian funds.

Pre-paid MasterCard® Cash Passport and foreign currency are also available. Travel money cards are available in CAD, US, pound sterling and euro. For complete details, visit a CAA Saskatchewan office or go online at caask.ca/travel_money. For payment acceptance guidelines, please check with your local office.

legal Advice and Bail BondCAA will assist in providing free legal advice - to a maximum of $100 plus GST & PST ($300 for CAA Premier) - on traffic violations and motor vehicle accident issues.

If you receive a ticket for a traffic violation in the United States, CAA Saskatchewan’s Bail Bond program will cover the fine payment up to a maximum of $200. Our affiliate clubs in the United States will represent you in court with a guilty plea and pay the fine on your behalf. You will have to temporarily relinquish your membership card, but it will be returned to you when you arrive home and arrange to pay the fine through your CAA office. You remain liable to the Club for any amount paid in your name.

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For our loyal members, Hertz offers special service and benefits, including upgrades and earned free rental days. Enrol today and enter the following fields:

Company Name: CAA Saskatchewan

CDP ID#: 00286 Promo Code: 4771**The first rental under Gold requires that renters stop at the counter to verify their identification.

The Show Your Card & Save® program offers CAA Members substantial savings at thousands of establishments, attractions, retailers

and merchants throughout the world. Just show your CAA membership card wherever you see this sign and enjoy the savings and service of an ever-growing network of partners.

The Member Rewards program offers CAA Members two ways to save:

The CAA Dollars® program allows CAA Members to earn dollars equivalent to Canadian dollars that can be used to purchase a variety of CAA products and services, such as luggage, airline tickets, travel, insurance or your next membership renewal. Just show your membership card at any of the CAA Dollar Partners and you will automatically accumulate CAA Dollars in your membership account. You can use a portion or the entire balance in your membership account toward your purchases from CAA. Redeem often or let your CAA Dollar balance grow — the choice is yours!

Some partners offer an immediate, point-of-sale discount on their merchandise or products. Just show your membership card at time of purchase, and reap the rewards!

For the most up-to-date information regarding the program, including monthly promotions and contests, visit the Member Rewards section of our website at caask.ca/savings or pick up a savings directory from any CAA office.

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Member Rewards

MerchandiseCAA Saskatchewan offers a wide variety of merchandise including Samsonite luggage, auto and travel accessories, auto anti-theft devices, and attraction tickets to Disneyland, Walt Disney World, Sea World, Universal Studios and others. Members are often eligible for exclusive offers and savings from our attraction partners, plus earn CAA Dollars on most merchandise purchases.

StoreFront

Exclusion: The bond is not valid if you are accused of driving under the influence of alcohol, drugs or narcotics, or if you are charged with any other violation of a criminal nature.

Moose Jaw80 Caribou Street West(306) 693-5195

Prince Albert South Hill Mall#29-2995, 2nd Avenue W.(306) 764-6818

Regina South4528 Albert Street(306) 791-4322

Saskatoon Main150 1st Avenue South(306) 668-3737

Swift Current15 Dufferin Street West(306) 773-3193

Yorkton159 Broadway Street East(306) 783-6536

Estevan - Shoppers Mall1340-400 King Street(306) 637-2185

North Battleford2002-100th Street(306) 445-9451

Regina North200 Albert Street (306) 791-4337

Regina East2510 East Quance Street(306) 791-4323

Saskatoon East3110-8th Street East(306) 668-3770

Weyburn110 Souris Avenue(306) 842-6651

1-800-JOIN-CAA(1-800-564-6222)

Visit caask .ca

locations to serve you

MSHB05/1206/12/15M

Saskatoon2112 Millar Avenue668-3768

Regina1501 - 4th Avenue791-9500