AGENDA • Quick Recap on eBay Policy related to Shipping
− Effects of Shipping towards Seller’s Reputation & Performance
− Handling Disputes on Shipping
− New eTRS (US Rating) & Shipping Requirement
− Tips & Best Practice
• Introduction to key shipping providers in Thailand
− Thailand Post, DHL/DGM, FedEx, TNT, UPS, Webgistix, Quantium Solutions, Sellsabuy and SME Shipping
• Service Comparison & Summary
• Q&A
eBay Policy on Shipping • Shipping Charge and Shipping Time taken into performance evaluation
• eBay’s survey found that Buyers’ purchases are driven by
− Free Shipping
− Fast Shipping (Short Handling Time + Reasonable Shipping Duration) + Valid Trackabilty
• Listings with excessive Shipping Charge can be demoted in eBay’s Best Match system and may trigger TnS radar!
• Guidelines on Max Shipping Charge for Particular Categories Available on http://pages.ebay.com/help/sell/maximum_shipping.html
Item Not Received!
Day 1
• An INR case is filed by Buyer
• Seller has 7 days to respond & upload tracking number
• (OR) Seller provides full refund to surrender and eBay closes the case
Another 7 Days
• An INR is escalated by Buyer and eBay make judgment
• If tracking number shows the status as DELIVERED, then Seller wins
• (OR) if tracking number does NOT show the status as DELIVERED, Buyer wins
• CASE CLOSED
Another 45 Days
• Seller has only ONE chance to appeal with valid Proof of Delivery (POD)
• Appeal denied: The tracking number isn’t uploaded during the first 7 days
• Appeal denied: The tracking number doesn’t show a valid POD
• Appeal denied: More than one 1 appeal is raised
• Appeal denied: Refund was made earlier
• Appeal denied: Time Out (later than 45 days after the case is closed)
“But I got the Shipping Proof” For INR case, eBay will only take POD into consideration. POS is invalid.
POS Proof of Shipment
POD Proof of Delivery
* For the item valuing US$ 250 and higher (or local currency equivalent),
recipient’s signature is required. Negative/Neutral can be removed if valid
POD is given and the FB comment is SOLELY about shipping.
Tips for Successful Shipping
• Package Your Item Carefully
• Ship Quickly − Offer 1-day handling. Highly recommended for top-rated sellers
− Offer 3 days or less handling time
− Use business policies option to specify the reason for longer handling. Coming soon!
− Specify your cut-off time.
• Stock up on Supplies
• Automate Print Shipping Labels
• Provide POS and POD
• Generate Repeat Biz
• Save Time & Hassles with Package Pick-Up, Mailing Room service and Insurance
• Check-out New Shipping Services to Diversify the Risk and Enjoy Efficiency
Introduction to Key Shipping Providers in Thailand
Disclaimer: We are not recommending or endorsing their shipping services but merely helping to facilitate the flow of information on the available shipping options.
It is seller responsibility in choosing the best shipping service for their business.
Thailand Post
• Expertise: − Conveniently catering C2C to B2B overseas parcel delivery
− Product variety captures various demands and needs
− Support branches available from CBD to outskirt areas
− Strong brands in Thailand per its long history under State’s ownership
• Delivery Timeline: − SAL : 30 – 60 days
− Small Packet Air (Registered/Unregistered): 14-21 days (to US & UK), 7-14 days (to AU)
− Air Mail (Registered/Unregistered): 14-21 days (to US & UK), 7-14 days (to AU)
− EMS: 7-10 days (to US & UK), 5-7 days (to AU)
• Insurance: Upon request. Insurance is 100 Baht for goods valuing 1000 Baht.
• Return: When goods is caught in customs and sent back or when there’s no recipient. Surcharge may incur.
• Pick-Up Service: Yes, when sellers can build volume and become corporate clients.
• Tracking Service: Yes, available in some countries http://www.thailandpost.co.th/track.php
• Contact of Sales: N/A
• Contact of Customer Service − Tel: 662 831 3131
− Call Center 1545
− Email : [email protected]
www.thailandpost.com
Disclaimer: We are not recommending or endorsing their shipping services but merely helping to facilitate the flow of information on the available shipping options.
It is seller responsibility in choosing the best shipping service for their business.
Thailand Post Delivery Service
Disclaimer: We are not recommending or endorsing their shipping services but merely helping to facilitate the flow of information on the available shipping options.
It is seller responsibility in choosing the best shipping service for their business.
Thailand Post Tracking Service
Disclaimer: We are not recommending or endorsing their shipping services but merely helping to facilitate the flow of information on the available shipping options.
It is seller responsibility in choosing the best shipping service for their business.
DHL Express and DHL Global Mail
for eBay Webinar
Vikanda V.
Head of Global Mail
Thailand
May 10, 2012
Disclaimer: We are not recommending or endorsing their shipping services but merely helping to facilitate the flow of information on the available shipping options.
It is seller responsibility in choosing the best shipping service for their business.
Disclaimer: We are not recommending or endorsing their shipping services but merely helping to facilitate the flow of information on the available shipping options.
It is seller responsibility in choosing the best shipping service for their business.
> Tracking service
> Return
> Insurance
> CS Hotline
> Tracking service
> Return
> Insurance
> CS Hotline
Disclaimer: We are not recommending or endorsing their shipping services but merely helping to facilitate the flow of information on the available shipping options.
It is seller responsibility in choosing the best shipping service for their business.
Disclaimer: We are not recommending or endorsing their shipping services but merely
helping to facilitate the flow of information on the available shipping options. It is seller
responsibility in choosing the best shipping service for their business.
Disclaimer: We are not recommending or endorsing their shipping services but merely helping to facilitate the flow of information on the available shipping options.
It is seller responsibility in choosing the best shipping service for their business.
Disclaimer: We are not recommending or endorsing their shipping services but merely helping
to facilitate the flow of information on the available shipping options. It is seller responsibility in
choosing the best shipping service for their business.
Disclaimer: We are not recommending or endorsing their shipping services but merely
helping to facilitate the flow of information on the available shipping options. It is seller
responsibility in choosing the best shipping service for their business.
Disclaimer: We are not recommending or endorsing their shipping services but
merely helping to facilitate the flow of information on the available shipping
options. It is seller responsibility in choosing the best shipping service for their
business.
Disclaimer: We are not recommending or endorsing their shipping services but merely helping
to facilitate the flow of information on the available shipping options. It is seller responsibility in
choosing the best shipping service for their business.
Disclaimer: We are not recommending or endorsing their shipping services but merely helping to
facilitate the flow of information on the available shipping options. It is seller responsibility in
choosing the best shipping service for their business.
Disclaimer: We are not recommending or endorsing their shipping services but
merely helping to facilitate the flow of information on the available shipping
options. It is seller responsibility in choosing the best shipping service for their
business.
Disclaimer: We are not recommending or endorsing their shipping services but merely helping to
facilitate the flow of information on the available shipping options. It is seller responsibility in
choosing the best shipping service for their business.
Disclaimer: We are not recommending or endorsing their shipping services but merely helping to
facilitate the flow of information on the available shipping options. It is seller responsibility in
choosing the best shipping service for their business.
Disclaimer: We are not recommending or endorsing their shipping services but merely helping to facilitate the flow of information on the available shipping options.
It is seller responsibility in choosing the best shipping service for their business.
Disclaimer: We are not recommending or endorsing their shipping
services but merely helping to facilitate the flow of information on
the available shipping options. It is seller responsibility in choosing
the best shipping service for their business.
Disclaimer: We are not recommending or endorsing their shipping services but merely helping
to facilitate the flow of information on the available shipping options. It is seller responsibility
in choosing the best shipping service for their business.
Disclaimer: We are not recommending or endorsing their shipping services but merely helping to
facilitate the flow of information on the available shipping options. It is seller responsibility in
choosing the best shipping service for their business.
Disclaimer: We are not recommending or endorsing their shipping services but merely helping to
facilitate the flow of information on the available shipping options. It is seller responsibility in
Disclaimer: We are not recommending or endorsing their shipping services but merely helping to facilitate the flow of information on the available shipping options.
It is seller responsibility in choosing the best shipping service for their business.
Disclaimer: We are not recommending or endorsing their shipping services but merely helping to facilitate the flow of information on the available shipping options.
It is seller responsibility in choosing the best shipping service for their business.
Disclaimer: We are not recommending or endorsing their shipping services but merely helping to facilitate the flow of information on the available shipping options.
It is seller responsibility in choosing the best shipping service for their business.
Disclaimer: We are not recommending or endorsing their shipping services but merely helping to facilitate the flow of information on the available shipping options.
It is seller responsibility in choosing the best shipping service for their business.
FedEx®Express
• Expertise:
− Fast & Reliable delivery to every US address and to more than 220 countries and territories around the world.
− FedEx uses a global air-and-ground network to speed delivery of time-sensitive shipments.
• Delivery Timeline:
− FedEx International Priority (time-definite, custom-cleared & door-to-door): 1-3 business days
− FedEx International Economy (economical version): 2-4 business days
− FedEx International Priority Freight (time-definite, premium air-freight service): 1-3 business days
− FedEx International Economy Freight (economical version): 2-4 business days
− FedEx International Priority DirectDistribution (delivery bulk to distribute to multiple addresses within a single destination country): 2-4 business days
− AsiaOne: overnight Intra-Asia express transportation
− EuroOne: Speed service to Europe via connection of France customs to pre-customs clearance for Asia-Europe Shipments
• Insurance: Yes, To contact FedEx for details
• Return: Goods are returned to FedEx’s hub before further processing
• Pick-Up Service: Yes as a standard . Seller can schedule a pick-up service online
• Tracking Service http://www.fedex.com/Tracking?cntry_code=th
• Contact of Sales: N/A
• Contact of Customer Service
− Hotline: 1782
− Toll free number from outside BKK and vicinity: 1800-236-236
− International/Non-Thai line: (66)2 229 8900
− http://www.fedex.com/th/contact/
http://www.fedex.com/th/
Disclaimer: We are not recommending or endorsing their shipping services but merely helping to facilitate the flow of information on the available shipping options.
It is seller responsibility in choosing the best shipping service for their business.
FedEx Courier & Other Services
Disclaimer: We are not recommending or endorsing their shipping services but merely helping to facilitate the flow of information on the available shipping options.
It is seller responsibility in choosing the best shipping service for their business.
FedEx Tracking Service
Disclaimer: We are not recommending or endorsing their shipping services but merely helping to facilitate the flow of information on the available shipping options.
It is seller responsibility in choosing the best shipping service for their business.
TNT
• Expertise: − Strong express shipping network: Europe, Intra-Asia and Thailand Domestic
− Strong industry: Semi-conductor, Telecommunication, Automobile, Spare Part, Industrial Part and Life Science
• Delivery Timeline: − America & Europe: 3-5 days
− Asia & Australia: 2-3 days
• Insurance: Provided. Details can be requested from TNT.
• Return: Provided. Details can be requested from TNT.
• Pick-Up Service: Yes (door-to-door (pickup & delivery) and port-to-port)
• Tracking Service http://www.tnt.com/webtracker/tracker.do?navigation=1&respLang=en&respCountry=bw
• Contact of Sales: − Khun Nutt Suwansiriphat (Marketing Executives, Sales & Marketing)
− Tel: 02-257-6119
− Fax: 02-250-8853
− Mobile: 081-1926-4824
• Contact of Customer Service − Hotline: 1721
− Fax: 02-250-8850
http://www.tnt.com/express/th_th/site/home.html
Disclaimer: We are not recommending or endorsing their shipping services but merely helping to facilitate the flow of information on the available shipping options.
It is seller responsibility in choosing the best shipping service for their business.
TNT Courier & Other Services
• Time & Day Definite Services − Same day: pick up goods within 60 mins after the order − Next working day: 9:00 Express, 10:00 Express, 12:00 Express − Economy Express services: 12:00 Economy Express (on a specified day)
• Time Critical Services • Freight Services • Special Handling Services • Mailing room & Outsourcing services • Storapart & Distribution Services • Industry Expertise
− Healthcare − Hi-tech & Computing − Telecoms & Electronics
− Automotive − Industrial − Textiles & Fashion
Disclaimer: We are not recommending or endorsing their shipping services but merely helping to facilitate the flow of information on the available shipping options.
It is seller responsibility in choosing the best shipping service for their business.
TNT Tracking Service
Disclaimer: We are not recommending or endorsing their shipping services but merely helping to facilitate the flow of information on the available shipping options.
It is seller responsibility in choosing the best shipping service for their business.
UPS (United Parcel Service Inc.)
• Expertise: − Logistics and distribution; transportation and freight (air, sea, ground, rail); freight forwarding to 195
countries, international trade management and customs brokerage
− Service parts logistics, technical repair and configuration, supply chain design and planning, returns management
− Tracking API is available to integrate to seller’s intranet or enterprise application
• Delivery Timeline: − UPS Worldwide Express Plus ®: 1-3 business days (delivery as early as 8:00 am)
− UPS Worldwide Express ®: 1-3 business days (delivery typically by 10:30 am or 12:00 noon)
− UPS Worldwide Express Saver ®: 1-3 business days (delivery by end of day)
− UPS Worldwide Expedite ®: 3-5 business days (delivery by end of day)
• Insurance: Provided. Details can be requested from UPS.
• Return: Provided. Details can be requested from UPS.
• Pick-Up Service: Yes
• Tracking Service http://www.ups.com/WebTracking/track?loc=en_TH
• Contact of Sales: N/A
• Contact of Customer Service − Tel: 02-762-3300
− Email communication Sign-Up: https://wwwapps.ups.com/emailEnrollment/signIn?loc=en_TH
http://www.ups.com/asia/th/engindex.html
Disclaimer: We are not recommending or endorsing their shipping services but merely helping to facilitate the flow of information on the available shipping options.
It is seller responsibility in choosing the best shipping service for their business.
UPS Tracking Service
Disclaimer: We are not recommending or endorsing their shipping services but merely helping to facilitate the flow of information on the available shipping options.
It is seller responsibility in choosing the best shipping service for their business.
Prepared for eBay Sellers May 2012
Disclaimer: We are not recommending or endorsing their shipping services but merely helping to facilitate the flow of information on the available shipping options.
It is seller responsibility in choosing the best shipping service for their business.
Company Background
Quantium Solutions International Pte Ltd, formerly known as G3 Worldwide Aspac Pte
Ltd, was incorporated in 2001 as a joint venture with TNT, Royal Mail and Singapore
Post. The company was 100% acquired by Singapore Post Ltd on 6th May 2009, and
formally launched its new brand name “QUANTIUM SOLUTIONS” on 2nd Nov. 2009.
Quantium Solutions Thailand employ in excess of 250 staff
2001 2009 100%
owned
Disclaimer: We are not recommending or endorsing their shipping services but merely helping to facilitate the flow of information on the available shipping options.
It is seller responsibility in choosing the best shipping service for their business.
Product Introduction
Product/
Services
ezyparcels
Priority
ezyparcels
Registered
ezyparcels Standard
Postal Terminology
EMS
Registered Mail
Airmail
Weight (Max.)
Up to 20 kg (Subject to destination country’s
requirement )
Up to 2 kg
Speed (General)
Fast
Moderate
Moderate
Delivery time to
USA/Europe
(Example)
4 – 5 days
6 – 12 days
6 – 12 days
Included Insurance
(No charge)
Up to Max. of THB
3,600 per package
Up to Max. of THB
1,500 per package
NIL
Additional Insurance
available
Up to Max. of THB
120,000 per package for
1.8% of the declared
value
Up to Max. of THB
120,000 per package for
1.8% of the declared
value
Up to Max. of THB
7,200per package for
a fee of THB 230 per
piece
Disclaimer: We are not recommending or endorsing their shipping services but merely helping to facilitate the flow of information on the available shipping options.
It is seller responsibility in choosing the best shipping service for their business.
Our Value Proposition
Why eBay sellers should use Quantium Solutions
Highly competitive tariff – Our pricing is significantly reduced across all countries
and weights - immediately we can save on your postage costs!
Shipments track-able from Pickup to delivery on one website
Email notification to either buyer or seller when tracking status changes online
Online generation of CN22, Registered/EMS tracking number and address label –
(tracking number and status available immediately)
Insurance of up to 120,000 baht per shipment
Delivery confirmation to 62 countries
We can provide Fulfillment and warehousing services
Dedicated after sales support with English and Thai Account Manager
ISO Certified 9001
Free pickup service (Bangkok and outskirts) with no minimum and no bank guarantee
(other areas please enquire)
Charges in one gram increments (Ideal for light articles)
Disclaimer: We are not recommending or endorsing their shipping services but merely helping to facilitate the flow of information on the available shipping options.
It is seller responsibility in choosing the best shipping service for their business.
Tracking Sample
Track & trace by either tracking no. or
reference no.
Auto notification of updated delivery status by subscribing
to tracking status
Email tracking status to overseas receiver
Disclaimer: We are not recommending or endorsing their shipping services but merely helping to facilitate the flow of information on the available shipping options.
It is seller responsibility in choosing the best shipping service for their business.
Thank you
Please contact QS Thailand
02 712 2999 or 09 0669 9710
www.quantiumsolutions.com
www.ezyparcels.com/th
Internet trading (Health Products)
It is faster than I expect, especially during peak season like Christmas and New Year. It is reliable
and professional. It has been greatly appreciated by clients.
I like ezyparcels online platform too. Without it, my staff need to manually stick address labels, PPI
and register mail barcode etc., which takes us substantial time on mail preparation. But now, its bulk
upload function enables us to prepare shipment and print all-in-one posting document up to
hundreds at a time by simply a click of button! It is fantastic.
We can focus on our core competencies while Quantium Solutions will handle the rest for me. It has
been a pleasure working with Quantium Solutions for the past few months and we look forward to a
long relationship with them.
Customer Reference
Disclaimer: We are not recommending or endorsing their shipping services but merely helping to facilitate the flow of information on the available shipping options.
It is seller responsibility in choosing the best shipping service for their business.
E-COMMERCE SHIPPING SOLUTIONS
SME SHIPPING
Disclaimer: We are not recommending or endorsing their shipping services but merely helping to facilitate the flow of information on the available shipping options.
It is seller responsibility in choosing the best shipping service for their business.
Your Logo
•เกี่ยวกับเรา บริษัท เอสเอ็มอี ชิปปิ้ง จ ากัด ผู้เชี่ยวชาญด้านการขนส่งพัสดุภัณฑ์และ
เอกสารไปทั่วทุกมุมโลก การันตีความไว้วางใจด้วยการจัดส่งพัสดุภัณฑ์ถึงมือผู้รับ
ผ่านบริษัทขนส่งชั้นน าของโลก สามารถติดตามสถานะสินค้าการจัดส่งได้ตลอด 24
ชั่วโมง บริษัทให้บรกิารครอบคลมุการขนสง่สินค้าทุกรูปแบบทั้งทางอากาศ, ทางบก และทาง
ทะเล ในอัตราค่าบริการที่แสนประหยัด ช่วยลดต้นทุนค่าขนส่งให้กับผู้ประกอบการไดก้ว่า 30%
ปัจจุบันเราให้บริการด้านการขนส่งสินค้าไปทั่วโลก โดยได้รับความ
ไว้วางใจจากบริษัท องค์กร ห้างร้าน ชั้นน าของไทยมากกว่า 600 บริษัท นอกจากจะ
ให้บริการขนส่งสินค้าไปยังต่างประเทศในอัตราท่ีประหยัดแล้ว เรายังอัดแน่นไปด้วย
ข้อมูลในเรื่องช่องทางการขนส่งสินค้าไปยังต่างประเทศตามเงื่อนไขท่ีลูกค้าต้องการ
SME SHIPPING COMPANY LIMITED
ขอ้มูลบรษิทั
Disclaimer: We are not recommending or endorsing their shipping services but merely helping to facilitate the flow of
information on the available shipping options. It is seller responsibility in choosing the best shipping service for their
business.
• เอสเอ็มอี ชิปปิ้ง เป็นผู้เช่ียวชาญด้านการขนส่งพัสดุภัณฑ์เพื่อกลุ่มผู้ประกอบการค้าระหว่างประเทศรูปแบบธุรกิจอีคอมเมิร์ซ
• E-Commerce Shipping Solutions คือการรวบรวมโซลูชั่นของบริการการจัดส่งพัสดภุัณฑ์ระหว่างประเทศ เพื่อเสริมศักยภาพให้ผู้ประกอบการในการค้าขายและการแข่งขันกับนานาชาติ ครอบคลุมครบความต้องการของบริการจัดส่งส าหรับผู้ประกอบการค้ารูปแบบอีคอมเมิร์ซระหว่างประเทศ
Expertise E-Commerce Shipping Solutions
Disclaimer: We are not recommending or endorsing their shipping services but merely helping to facilitate the flow of
information on the available shipping options. It is seller responsibility in choosing the best shipping service for their
business.
SERVICE SME GLOBALMAIL AIRMAIL
SME GLOBALMAIL REGISTERED AIRMAIL
SME GLOBALMAIL AIRPARCEL
SME EXPRESS
TRACKING# NO YES YES YES
Delivery time 6-20 working days
6-20 working days
6-14 working days
5 working days
MAX. WEIGHT 2KG 2KG 20KG NO LIMIT
Insurance NO 40$ USD 40$ USD 100$ USD
SERVICE E-Commerce Shipping Solutions
Disclaimer: We are not recommending or endorsing their shipping services but merely helping to facilitate the flow of information on the available shipping options.
It is seller responsibility in choosing the best shipping service for their business.
SERVICE USA/CANADA EUROPE AUSTRALIA
SME GLOBAL MAIL 8 – 14 Working Days
6-12 Working Days
6-10 Working Days
SME EXPRESS Within 5 Working Days
Within 5 Working Days
Within 5 Working Days
Delivery timeline
Disclaimer: We are not recommending or endorsing their shipping services but merely helping to facilitate the flow of information on the available shipping options.
It is seller responsibility in choosing the best shipping service for their business.
• SME GLOBAL MAIL
• ประกันภัยพัสดุสูญหาย ในวงเงินมูลคา่ 40 เหรียญสหรัฐ
• SME EXPRESS
• ประกันภัยพัสดุเสียหายและสูญหาย ในวงเงินมูลค่า 100 เหรียญสหรัฐ • หรือท าประกันภัยเพิ่มเติมตามมูลค่าจริงของสินค้า
Insurance
Disclaimer: We are not recommending or endorsing their shipping services but merely helping to facilitate the flow of
information on the available shipping options. It is seller responsibility in choosing the best shipping service for their
business.
• การน าส่งพัสดุส าหรับบริการ SME GLOBAL MAIL แบบRegistered Airmail หากไม่ผู้รับพัสดุไม่ว่าเหตุผลใดๆ พัสดุจะถูกน าส่งคืนผู้ส่งโดยไม่มีค่าใช้จ่ายใดๆเพิ่มเติม
• การน าส่งพัสดุส าหรับบริการ SME EXPRESS หากต้องการเรียกพัสดุการน าส่งกลับคืนจะมีค่าใช้จ่ายเพิ่มเติม
Return
Disclaimer: We are not recommending or endorsing their shipping services but merely helping to facilitate the flow of
information on the available shipping options. It is seller responsibility in choosing the best shipping service for their
business.
• รับ-ส่ง พัสดุโดยไม่มีค่าใช้จ่ายโดยเมื่อมียอดใช้ค่าบริการ ตั้งแต่ 6,000 บาทต่อคร้ัง หากยอดค่าบริการต่อครั้งไม่ถึงที่ก าหนด มีค่าบริการรับสินค้าขั้นต่ า 100 บาท
• บริการรับถึงที่ได้ตั้งแต่ 10.00-17.00 น. ตั้งแต่วันจันทร์ – เสาร์ • หมายเลขติดต่อ แจ้งรับงาน 02-457-5588
Pick-up service
Disclaimer: We are not recommending or endorsing their shipping services but merely helping to facilitate the flow of
information on the available shipping options. It is seller responsibility in choosing the best shipping service for their
business.
• รับ Tracking No. ได้ในวันท าการถัดไป • SME GLOBAL MAIL ลูกค้าสามารถตรวจสอบสถานะได้ทางเว็บไซต์ มีข้อมูล วัน-เวลา ที่พัสดุออกจากศูนย์กระจายสินค้าและสถานะการน าส่งพัสดุถึงมือผู้รับ ในประเทศที่มีระบบข้อมูลไปรษณีย์เช่ือมต่อกับศูนย์กระจายสินค้าที่ต้นทาง
• SME EXPRESS ลูกค้าสามารถตรวจสอบสถานะได้ทางเว็บไซต์ และติดต่อ Call Center ของปลายทางได้ทั่วโลก
Tracking service
Disclaimer: We are not recommending or endorsing their shipping services but merely helping to facilitate the flow of
information on the available shipping options. It is seller responsibility in choosing the best shipping service for their
business.
• ติดต่อฝ่ายขาย Contact Center: 02-457-5588 Ext.# 1
Contact # of sales
Disclaimer: We are not recommending or endorsing their shipping services but merely helping to facilitate the flow of
information on the available shipping options. It is seller responsibility in choosing the best shipping service for their
business.
บริษัท เอสเอ็มอี ชิปปิ้ง จ ากัด 46-48 ซอยรัชดาภิเษก 16 ถนนรัชดาภิเษก แขวงวัดท่าพระ เขตบางกอกใหญ่ กรุงเทพ 10600 Contact Center: 02-457-5588 Ext.# 2
E-MAIL: [email protected] Website: www.smeshipping.com Facebook: www.facebook.com/smeshipping.com
Contact # of customer service
Disclaimer: We are not recommending or endorsing their shipping services but merely helping to facilitate the flow of
information on the available shipping options. It is seller responsibility in choosing the best shipping service for their
business.
SELLSABAY E-Solution for Easy Life
Disclaimer: We are not recommending or endorsing their shipping services but merely helping to facilitate the flow of information on the available shipping options.
It is seller responsibility in choosing the best shipping service for their business.
Expertise • Many year experience on eBay listing and order
management
• Warehouse & Shipping Integrations solutions
Disclaimer: We are not recommending or endorsing their shipping services but merely helping to facilitate the flow of information on the available shipping options.
It is seller responsibility in choosing the best shipping service for their business.
• Economy International Shipping Asia Zone : 6-8 Biz Days
Western EU Zone : 9-12 Biz Days
USA & North America : 10 – 12 Biz Days
Rest of the World : 14 – 21 Biz Days
• Expedite International Shipping Asia Zone : 2-3 Biz Days
Western EU Zone : 2-4 Biz Days
USA & North America : 3-5 Biz Days
Rest of the World : 4-7 Biz Days
Disclaimer: We are not recommending or endorsing their shipping services but merely helping to facilitate the flow of information on the available shipping options.
It is seller responsibility in choosing the best shipping service for their business.
Insurance • Up to $40 for Registered Mail
Pick-up Service • User need to drop the package at “sellsabuy” office
Tracking Service • Send via email and able to automatic upload to eBay
system
Disclaimer: We are not recommending or endorsing their shipping services but merely helping to facilitate the flow of information on the available shipping options.
It is seller responsibility in choosing the best shipping service for their business.
Contact • www.sellsabuy.com
• Tel : 02 967-1230
Disclaimer: We are not recommending or endorsing their shipping services but merely helping to facilitate the flow of information on the available shipping options.
It is seller responsibility in choosing the best shipping service for their business.
Service Comparison & Summary TH Post DHL Express DGM FedEx TNT UPS Webgistix
Quantium
Solutions SME Shipping Sellsabuy
Tracking
capability Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes
Upfront
Tracking No. Yes Yes Yes Yes Yes Yes No Yes No No
Pick-Up Service Yes Yes Yes Yes Yes Yes Yes Yes Yes No
Mailing Room
Service Yes Yes Yes No Yes No Yes
Return Handling No Yes Yes Yes Yes Yes Yes Yes No No
Insurance Yes Yes Yes Yes Yes Yes Yes Yes Yes
Strength in US Yes Yes Yes Yes
Strength in
UK/Europe Yes Yes Yes Yes Yes
Strength in AU Yes
Strength in Asia Yes Yes Yes
Summary of Contacts
Hotline / Call Center Email Website
TH Post
02 831 3131 , 1545 [email protected] www.thailandpost.com
DHL Express
02 345 5000 www.dhl.co.th
DGM
02 345 5454
Mark: 089 944 4385
Vanida: 083 833 9293
Mark: [email protected]
Vanida: [email protected]
www.dhl.co.th
FedEx
Toll free (outside BKK): 1800-236-236
Hotline: 1782
International line: 02 229 8900
www.fedex.com/th/contact
TNT
Hotline:1721
Fax: 02 250 8850
Nat Suwansiriphat: 02 257 6119, 089 1926 4824
Nat: [email protected] www.tnt.com/express/th_th/side/home.html
UPS
02 762 3300 https://wwwapps.ups.com/emailEnrollment/signIn?oc=e
n_TH
http://www.ups.com/asia/th/engindex.html
Webgistix
084 675 9035 [email protected]
http://www.webgistix.com/home.aspx
Quantium
Solutions
02 712 2999
09 0669 9710
www.quantiumsolutions.com
www.ezyparcels.com/th
SME Shipping
Sales: 02 457 5588 Ext. 1
CS: 02 457 5588 Ext. 2
[email protected] www.smeshipping.com
Sellsabuy
02 967 1230 www.sellsabuy.com