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SHOPPERTRONMODEL 431

Operator's GuideCopyright © 7-98

4310101CRANE - National Vendors

This machine has been engineered to our own rigid safety and perfor-mance standards. It has been designed to comply with sanitation andhealth guidelines recommended by the Automatic Merchandising Health-Industry Council (AMHIC) and it conforms with all other NAMA safetyrecommendations.

This machine has been manufactured in accordance with the safetystandards of both Underwriter’s Laboratories and the Canadian Stan-dards Association. To maintain this degree of safety and to continue toachieve the level of performance built into this machine, it is importantthat installation and maintenance be performed so as to not alter theoriginal construction or wiring and that replacement parts are asspecified in the Parts Manual. Your investment in this equipment will beprotected by using this Operator’s Guide and the Parts Manual in youroperation, service and maintenance work. By following prescribedprocedures, machine performance and safety will be preserved.

Copyright © 7-98National VendorsA Division of CRANE CO

Page i4310101 July, 1998

SHOPPERTRON™ OPERATOR'S GUIDE

TABLE OF CONTENTS

SPECIFICATIONS ........................................................................................................ III

SECTION I. PREPARING THE MERCHANDISER FOR VENDING ......................... 1-1HEALTH CONTROL ............................................................................................. 1-2INITIAL SET-UP ................................................................................................... 1-3

UNPACK AND INSPECT ................................................................................. 1-3UTILITY REQUIREMENTS .............................................................................. 1-3INSTALLATION ................................................................................................. 1-4INSTALL THE COIN MECHANISM ................................................................. 1-7INSTALL THE DOOR LOCK............................................................................. 1-9INSTALL THE MONEY BOX LOCK ............................................................... 1-10LOAD THE MERCHANDISER ....................................................................... 1-11

SECTION 2. PROGRAM OPERATIONS .................................................................. 2-1THE DISPLAYS .................................................................................................... 2-2THE FUNCTION KEYS ........................................................................................ 2-2OTHER KEYS ...................................................................................................... 2-2CONTROL PANEL SWITCH FUNCTIONS EXPLAINED ..................................... 2-3PROGRAMMING FLOW CHARTS ...................................................................... 2-4GAIN ACCESS TO THE SUPERVISOR MODE .................................................. 2-8ENTER A NEW SUPERVISOR CODE ................................................................ 2-8LOCK OR UNLOCK MODE OR PAYOUT KEYS ................................................. 2-9LOCK OR UNLOCK DATA CLEARING ACCESS ............................................... 2-9SET PRINTER OR DEX OPTIONS .................................................................... 2-10SELECT DISPLAY LANGUAGE ........................................................................ 2-10SELECT COIN MECHANISM AND OPTIONS ................................................. 2-11SELECT BILL VALIDATOR AND OPTIONS ..................................................... 2-12SELECT CARD READER OPTIONS................................................................. 2-13SELECT MONETARY OPTIONS ....................................................................... 2-14

SET DECLINING BALANCE .......................................................................... 2-14SET LAST BILL STACKING OPTIONS .......................................................... 2-14SET CURRENCY ACCEPTANCE ON LOW CHANGE ................................. 2-14SET OVERBUY OPTIONS ............................................................................. 2-15

SET UP WINNER MODE .................................................................................. 2-16SELECT PRINTER BAUD RATE (PRINTER MODE ONLY) ............................ 2-18SET SHOP ZONES ............................................................................................ 2-18SET NUMBER OF COMPARTMENTS ............................................................. 2-19SET ZONE PREFERENCE................................................................................ 2-20SET VIEW DELAY TIME .................................................................................... 2-20SET DOOR DELAY TIME .................................................................................. 2-20SET ALIGN/NO ALIGN OPTIONS ..................................................................... 2-21TURN TAMPER CHECK ON OR OFF .............................................................. 2-21CHECK FOR TAMPERING ............................................................................... 2-22VIEW SOFTWARE VERSION ............................................................................ 2-23SET THE TIME ................................................................................................... 2-23SET THE DAY OF THE WEEK, MONTH, DATE, AND YEAR .......................... 2-24SET TIME-OF-DAY INHIBITED VENDING ....................................................... 2-24SET TIME-OF-DAY FREE VENDING ............................................................... 2-25SET TIME-OF-DAY DISCOUNT VENDING ...................................................... 2-25TIME INTERVAL EDITING ................................................................................ 2-26SELECT A STANDBY MESSAGE ..................................................................... 2-28SELECT AN OUT-OF-SERVICE MESSAGE .................................................... 2-28

Page iiJuly, 1998 4310101


SELECT A FREEVEND MESSAGE .................................................................. 2-29EDIT CUSTOM MESSAGES ............................................................................. 2-30VIEW MACHINE TEMPERATURE ................................................................... 2-32PAYOUT COINS ................................................................................................ 2-32SET PRICES ...................................................................................................... 2-33VIEW NONRESETTABLE SALES AND VEND DATA ...................................... 2-33VIEW TOTAL PAID SALES ................................................................................ 2-34VIEW TOTAL PAID SALES BY ZONE .............................................................. 2-34VIEW TOTAL PAID SALES BY LEVEL ............................................................. 2-34VIEW DISCOUNT SALES BY TIME INTERVAL ............................................... 2-35VIEW TOTAL PAID VENDS ............................................................................... 2-35VIEW CARD READER PAID SALES ................................................................ 2-35VIEW TOTAL UNPAID SALES .......................................................................... 2-36VIEW TOTAL UNPAID SALES BY ZONE ......................................................... 2-36VIEW TOTAL UNPAID SALES BY LEVEL ........................................................ 2-36VIEW FREE VENDS .......................................................................................... 2-37VIEW WINNERS ................................................................................................ 2-37VIEW FREEVEND SALES BY TIME INTERVAL .............................................. 2-37VIEW TIME DATA .............................................................................................. 2-38VIEW MACHINE ID NUMBER ......................................................................... 2-39CLEAR ALL RESETTABLE DATA ..................................................................... 2-40CLEAR PAID SALES DATA ONLY .................................................................... 2-40TEST VEND SELECTIONS AND VERIFY CREDIT ADDED ............................ 2-41TEST THE DISPLAY .......................................................................................... 2-41DOWNLOAD DATA TO A PDCD ....................................................................... 2-41VIEW DIAGNOSTIC MESSAGES ..................................................................... 2-42SET FREEVEND OPTIONS ............................................................................... 2-45

SECTION 3. ROUTINE SERVICE AND SANITATION ............................................. 3-1GENERAL ............................................................................................................ 3-2DAILY SERVICE .................................................................................................. 3-2DAILY SANITATION ............................................................................................. 3-3WEEKLY SERVICE .............................................................................................. 3-3WEEKLY SANITATION ........................................................................................ 3-3MONTHLY SERVICE ........................................................................................... 3-3MONTHLY SANITATION ..................................................................................... 3-3SEMI-ANNUAL SERVICE .................................................................................... 3-4SEMI-ANNUAL SANITATION .............................................................................. 3-4CLEANING THE COIN VALIDATOR AND COIN CHUTE ................................... 3-4CLEANING THE BILL VALIDATOR ..................................................................... 3-4

SECTION 4. ADJUSTMENT, REMOVAL, AND REPLACEMENT PROCEDURES . 4-1ADJUSTING THE PRODUCT DIVIDERS ............................................................ 4-1ADJUSTING THE DELIVERY DOOR STOPS ..................................................... 4-3SHELF ASSEMBLY REMOVAL AND REPLACEMENT ...................................... 4-3DRUM ASSEMBLY REMOVAL AND REPLACEMENT ....................................... 4-4STOP PIN ADJUSTMENT ................................................................................... 4-6DOOR SIDE TRIM REMOVAL AND REPLACEMENT ........................................ 4-8

Page iii4310101 July, 1998


SPECIFICATIONS

SPECIFICATIONS COMMON TO ALL MACHINES

DIMENSIONS 72" (183 cm) high38.3" (96.8 cm) wide31.5" (80 cm) deep

WEIGHT 757 lbs (343.4 kg)

AMBIENT TEMPERATURE Minimum: 41° F (5° C)Maximum: 90° F (32° C)

OPERATING ENVIRONMENT For indoor use only

CAPACITIES Standard - 138 itemsMinimum - 54 itemsMaximum - 216 items

OPTIONS AND ACCESSORIES

Coin box lockBase grille kitFlex Ace door lock & keyVan door lock & keyData printerDebit card reader (future)

SPECIFICATIONS UNIQUE TO 115 VOLT MACHINES

ELECTRICAL 115 Volts AC60 Hertz12 AmpsSingle phase

REFRIGERATION Refrigerant 134aCharge - 10.9 oz


COIN MECHANISM MARS TRC-6000COINTRON 3000MARS MC 5000COINCO 9300LMARS TRC-6010XV (24 V)Maka/Conlux Model USLX-00401F (24 V)Coin Acceptors Model 9302-LF (24 V)MDB Coin Mechanism

BILL VALIDATORS Maka NB-10-400Mars VFM1-L1-U4CMars VN2521-U3E

Page ivJuly, 1998 4310101


SPECIFICATIONS (continued)

SPECIFICATIONS UNIQUE TO 220 - 240 VOLT MACHINES

ELECTRICAL 220-240 Volts AC50 Hertz8 Amps750 Watts

REFRIGERATION Refrigerant 134aCharge - 290 grams


COIN MECHANISM Executive coin mechanism interfaceDEXPrinter InterfaceSpeech Synthesizer

Page 1-14310101 July, 1998


SECTION IPREPARING THE MERCHANDISER FOR VENDING

OFF

ON

FOODDRUM

˜

STORAGEAREADRIVE MOTOR

ASSEMBLY

˜

HEALTHCONTROL

TEMPERATURESENSOR

ANDLOAD SWITCH

COINBOX

VEND DOORFILTER

LINTSCREEN

ELECTRICALPANEL COVER

˜

˜

DOORSWITCH

MAINPOWERSWITCH

˜˜

LEVEL 1

LEVEL 9

INTERLOCKSWITCH

(230V MODEL ONLY)

.

.

.

.

.

.

.

Page 1-2July, 1998 4310101


NOTE: Replace U4 as shown:

28 PIN PART32 PIN PART

LIGHTS

1 ON-POWER

2 SHORT FLASH-OKAY

OTHER-ERROR 12

U4U4

U4

1571042

CABINET DOOR(REF)

SERVICEKEYPAD

BILLVALIDATOR(OPTIONAL)

COINMECHANISM(OPTIONAL)

MONETARYDOOR

˜

˜

COINRETURN

CUP

˜

CONTROLLERASSEMBLY

˜

HEALTH CONTROL

The Shoppertron merchandiser isequipped with an electronic healthcontrol (required by most state andlocal health authorities). The healthcontrol prevents vending merchan-dise which could be spoiled.

The merchandiser will automaticallygo into an out-of-service mode andfood will not be vended if either ofthese two conditions occur:

The temperature of the refrigeratedcabinet will not fall to 45° F (7° C)within 30 minutes after the door of therefrigerated cabinet is closed

The temperature of the cabinet risesabove 45° F (7° C) without the door ofthe refrigerated cabinet having beenopen.

When health control is triggered, thedisplay will read “TEMPORARY OUTOF SERVICE”. When the monetary door is opened, the message “HEALTH OFF”,and the date, time, and maximum cabinet temperature reached are displayed. To re-set the health control, the refrigerated cabinet door must be opened and closed again.

The out-of-service condition usually occurs at initial setup. Therefore, National Ven-dors recommends the merchandiser be operated with the refrigerated compartmentleft empty until the temperature reaches a level low enough to satisfy the health con-trol.

Page 1-34310101 July, 1998


INITIAL SET-UP

UNPACK AND INSPECT

1. Carefully remove the merchandiser from its shipping carton and place it on a levelsurface.

2. Inspect the outside of the merchandiser for dents, scratches, or any damage re-sulting from improper handling.

3. Open the monetary compartment. If the merchandiser has the optional door lock,the key will be in the coin return receptacle.

4. Inspect the inside of the cabinet. Observe the location and position of the packingmaterial should you need to reuse it. Carefully remove all packing material.

IMPORTANT

If you saw any damage when you unpacked the merchandiser, file aclaim immediately with the carrier.

5. Instructions for installing the optional Base Plate are included with the Base PlateAssembly when shipped.

6. Inspect the merchandiser’s electrical connectors and components.

UTILITY REQUIREMENTSThis merchandiser is supplied with a service cord for the country of use and is terminatedin a grounding type plug. The wall receptacle used for this merchandiser must be properlypolarized, grounded, and of the correct voltage. Operating the merchandiser from asource of low voltage will VOID YOUR WARRANTY. Each merchandiser should have itsown electrical circuit and that circuit should be protected with a circuit breaker or fuseconforming to local regulations.

Voltage Check - Place the leads of a voltmeter across the LINE (LIVE) and NEU-TRAL terminals of the wall receptacle. The voltmeter should indicate 110-130 volts acfor 120 volt, 60 Hz locations, or 220-240 volts ac for 230 volt, 50 Hz locations.

Polarity Check - Place the leads of a voltmeter across the LINE (LIVE) and GROUNDterminals of the wall receptacle. The voltmeter should indicate 110-130 volts ac for120 volt, 60 Hz locations, or 220-240 volts ac for 230 volt, 50 Hz locations.

Noise Potential Check - Place the leads of a voltmeter across the NEUTRAL andGROUND terminals of the wall receptacle. The voltmeter should indicate 0 volts ac.A measurement greater than 1.5-2.0 volts ac could result in problems for themerchandiser's electronic circuitry caused by electrical noise.

Any deviation from these requirements could result in unreliable performance from yourmerchandiser.

Page 1-4July, 1998 4310101


INSTALLATION

NOTICE

This merchandiser is intended for INDOOR use only.

CAUTION

Make sure the merchandiser is properly leveled on a flat, solid,stable floor or base foundation. IF THIS IS NOT DONE, PERSONALINJURY AND/OR DAMAGE TO EQUIPMENT MAY RESULT!

1. Move the merchandiser to the desired location. It may be necessary to remove thedoor in order to move the merchandiser through a narrow doorway. Be careful whendisconnecting the wiring harness. To reconnect wiring, refer to the figure below

2. Position the merchandiser at least 6 inches (15 cm) from any wall.

J59

J59

J124

J124

J95

J95

4319

005

HA

RN

ES

SC

AB

DC

4319

005

HA

RN

ES

SC

AB

DC

4319

011

HA

RN

ES

SC

AB

AC

4319

011

HA

RN

ES

SC

AB

AC

J83

PW

R T

O F

AN

J83

PW

R T

O F

AN

LOO

SE

N S

CR

EW

S A

ND

PIV

OT

CH

AS

SIS

FO

RW

AR

D T

OA

CC

ES

S J

83 A

ND

J84

LOO

SE

N S

CR

EW

S A

ND

PIV

OT

CH

AS

SIS

FO

RW

AR

D T

OA

CC

ES

S J

83 A

ND

J84

J84

FLS

T L

TJ8

4 F

LST

LT

J82

J82

OR

NO

RN

BLK

BLK RE

DR

ED

BR

NB

RN

MO

TO

RD

IRE

CT

ION

CA

PA

CIT

OR

MO

TO

RD

IRE

CT

ION

CA

PA

CIT

OR

J58

J58

J81

CO

MP

RE

SS

OR

TR

IAC

J81

CO

MP

RE

SS

OR

TR

IAC

RD

RD

GR

OU

ND

WIR

EG

RO

UN

D W

IRE

Page 1-54310101 July, 1998


3. Level the machine:a. Place a spirit level on the top front edge of the cabinet with the door fully closed.

Adjust the front legs only until the cabinet is reasonably level , as shown.

Figure A-5

LEG

LEGLEVELER

SPIRIT LEVEL

VEND POSITION

VEND POSITION

INSERT COINSOR DOLLAR BILLINSERT COINS

OR DOLLAR BILL

PRESS BUTTONS BELOWTO PREVIEW ITEM

PRESS BUTTONS BELOWTO PREVIEW ITEM

MAKE YOUR SELECTION

CHANGE RETURNED BELOWCHANGE RETURNED BELOW

b. Hold the door open about 4 inches.

WARNING:

HAVE AN ASSISTANT HOLD THE MERCHANDISER WHILE YOUADJUST THE LEG LEVELERS.

Page 1-6July, 1998 4310101


LEFT REARLEG

1-1/2 TURNS

FRONT

c. Adjust the back legs so that the back leg leveler on the hinge side is off the floorjust enough so a piece of paper can slide under it with only a bit of resistance.

d. For proper weight distribution on all four legs, raise the back leg on the hinge sideby unscrewing the leveler 1½ turns.

NOTICE

You may need to use pliers or channel locks to loosen the leg levelers.

3. For “bank style” installations of multiple merchandisers:A. Position the first machine in the location, or at the highest spot if the floor is not

level. Extend the leg levelers only as required to level the machine.B. Position and level the remaining machines.

4. Set the main power switch to OFF.

IMPORTANT

Do not apply power to the merchandiser until you have done the powersource checks outlined above. Possible equipment damage couldresult from improper supply voltage.

4. Plug in the merchandiser.5. Turn the main power switch ON and close the cabinet door. The display lamp will

light, and the vent fan motor will run.

Page 1-74310101 July, 1998


COINMECHANISM

COINCHUTE

MOUNTINGPLATE

INSTALL THE COIN MECHANISM

Install the coin mechanism as follows:

WARNING

Make sure the main power switch is turned OFF before you work onthe merchandiser. Failure to do so could result in death or injury.

1. Turn OFF the main power switch. Refer to the instructions provided with the coinmechanism and remove the coin validator assembly.

2. Set any option switches as desired. On a Mars TRC 6000, switch 2 should beset to high quarter sens. (off).

3. Loosen the coin mechanism mounting screws on the merchandiser so they standoff about 1/8" (0.3 cm).

4. Position the coin mechanism so the three keyed holes fit over the mountingscrews. Pull down on the coin mechanism to seat the screws in the keyways.

5. Tighten the mounting screws and reinstall the coin validator assembly.

Page 1-8July, 1998 4310101


5. The following figure shows a coin mechanism, bill validator, and card reader con-nected to one another via an MDB. Some monetary configurations may not in-clude all of these devices. Connect your coin MDB mechanism as shown:

6. Turn ON the main power switch. Select the proper coin mechanism in the SE-

LECT COIN MECHANISM AND OPTIONS procedure. Press until the

standby message is displayed, then press .

7. Insert enough coins through the coin slot into the coin tubes to more than coverthe empty sensor. Insert coins one at a time and ensure they lay flat in the tubes.The amount of coins you insert is internally recorded.

8. Manually finish filling all the tubes with coins.9. Visually check the coin tubes to make sure coins are not shingled.10. Turn OF the main power switch.

Page 1-94310101 July, 1998


INSTALL THE DOOR LOCK

There are two optional door locks available from National Vendors:

FLEX-ACE (P/N 9992000)Corresponding key (P/N 9994000)

VAN LOCK (P/N 3112163)Coresponding key (P/N 3112164)Lock and key kit (P/N 3122165)

Install the door lock as follows:

1. Remove the lock spring.2. Depress the lock pin and push the lock cylinder in the lever until the pin snaps into

place.3. Test the lock mechanism with the key.

LOCKSPRING

KEY

LOCKCYLINDER

LEVER

SQUAREHOLE

Page 1-10July, 1998 4310101


INSTALL THE MONEY BOX LOCK

Install the optional money box lock as follows:

LOCK

MONEYBOX

CAM

SCREWNUT

WASHER

1. Remove the money box from the merchandiser.2. Remove the screw, cam, nut, and washer from the lock assembly.3. Insert the lock into the opening in the money box. Secure with the washer and

nut.4. Install the cam and secure with the screw.5. Place the money box back in the merchandiser and test the lock with the key

(provided).

Page 1-114310101 July, 1998


LOAD THE MERCHANDISER

There are two modes of loading: The first is Full Shop, in which the entire drum isloaded. The second is Limited Shop, where only one or two zones of the drum areloaded. Limited Shop is usually used in smaller locations where all food in the mer-chandiser may not be vended before the freshness dates expire. To set the loadingmode, refer to SET SHOP ZONES, Section 2. The general loading procedure is asfollows:

1. Adjust the product dividers, if necessary. See ADJUSTING PRODUCT DIVID-ERS, Section 4.

2. Set new prices, if desired. See SETTING PRICES, Section 2.3. Set discount prices, if desired. See SET TIME OF DAY DISCOUNT VENDING,

Section 2.

IMPORTANT

The load switch overrides the Limited Shop mode, which allowsunused zone(s) of the drum to be loaded.

NOTICE

If the drum is loaded with food which is too large for the compart-ments, the drum will not rotate properly.

4. Push the loading switch plunger until the drum rotates to the position where youwant to load food items, then release the plunger.

NOTE

You can pull out the loading switch plunger and the drum willrotate continuously until you push the plunger in to the midposition.

5. Load the food drum, then repeat step 4 until the drum is loaded.6. Tell the machine that it is full. You do this by performing the CHECK FOR TAM-

PERING procedure in Section 2.7. Close the refrigeration door.

Page 1-12July, 1998 4310101


THIS

PAG

E IN

TEN

TIO

NAL

LY L

EFT

BLAN

K


Page 2-14310101 July, 1998

SECTION 2PROGRAM OPERATIONS

Some setup, test, and maintenance operations are computer controlled. The control panelswitches (see figure 2-1) and the selection panel switches (see figure 2-2) regulate theseoperations.

Figure 2-1. Control Panel

Figure 2-2. Selection Panel

Page 2-2July, 1998


4310101

The Displays

During programming, the 10-character display performs two functions, and is referredto in this book as "the display":

1. It shows the customer's selection and how much credit is in the machine,as well as the ready, service, and time of day messages.

2. It provides information and feedback to the service person duringmaintenance.

3. The other displays are the PRICE DISPLAYS, present on each level of themachine. These display the selection price and zone information.

The keys on the control panel can be used for up to three things:

THE NUMBERYOU MIGHT BE ASKED TO ENTER ANUMERICAL VALUE. PRESSING THISKEY WILL ENTER A "5".

THE PRIMARY PURPOSETHIS IS THE MAIN JOB OF THE KEY. FROMTHE STANDBY MESSAGE, IT WILL ALLOWYOU TO ENTER A PROGRAMMING MODE.IN THIS EXAMPLE, YOU CAN VIEW STOREDSALES DATA.

THE SECONDARY PURPOSETHIS IS THE KEY'S "SECOND JOB". FOREXAMPLE, THIS KEY CAN BE USED TO DELETEA CHARACTER WHEN YOU ARE EDITINGCUSTOM MESSAGES.

The Function Keys

The MOVEMENT keys on the control panel let you move inside a mode, and back andforth between modes. To see how these keys let you move around, study the flowdiagram on the next page.

Other Keys

The up and down arrow keys are your "legs", which let you moveup and down the list of tasks. These keys are what let you continuefrom one step to the next in programming procedures.

This is your "activate" or "choose" key. It "opens a door" to additionalinformation and lets you begin a programming task once you are insideof a mode. Sometimes, it is used as a toggle switch to show you yourchoices during a programming task.

This is your "end" key. Pressing it one or more times will move you backto the start of the mode, or all the way back to the standby message.

D I S P L A Y


Page 2-34310101 July, 1998

By the way . . .

In most instances, the right arrow key on the selection panel does the same thingsas the down arrow key on the control panel.

The left arrow key on the selection panel does the same things as the EDIT key onthe control panel.

Control Panel Switch Functions Explained

Each of the control panel switches has one or more jobs to do. This list will give you a shortoverview of those jobs.

Press this button to place the Shoppertron into a Free Vend mode. Allselections will vend with no money required. To remove the machine fromfree vend, press the button again.

Press this button to set the Shoppertron into the Price Setting mode. Youcan see maximum and minimum machine prices, and the price for thecurrent zone.

Press this button to view machine temperature, software versionnumber, status of unsold product in tamper check or prefer max.

Press this button to view total sales and vends by whole machine, zone,or level. Clear resettable data.

Press this button to:• Download data into your portable data collection device (PDCD)• Select the baud rate of your printer

Co

ntro

l Pan

el S

wit

ch F

unct

ions

Exp

lain

ed

=

=

Press this button to:• Select display language• Select coin mechanism and op-

tions• Select bill validator and options

• Select card reader andoptions

• Select monetary options• Set winner feature

Page 2-4July, 1998


4310101

Control Panel Switch Functions Explained (continued)

Press this button to:• Set number of products per

tray• Set shop zones• Set zone preference

• Set door and view delays• Set drum alignment• Set up tamper protection

PROGRAMMING FLOW CHARTS

After you become familiar with the programming functions, you will be able to perform themwithout using the detailed, step-by-step tables. The following group of flow charts will giveyou a quick reference to the functions each key performs. If you need additional information,just refer to the page shown in the chart.

Press this button to:• Set time of day• Set day, month, year• Set up time of day intervals for

inhibit, freevend, and discountvending

Press this button to pay one or more coins from the coin mechanism.

• Allows you to see any fault or condition that may place the machineout of service

Press this button to:• Perform TEST VENDS• Test displays

Press this button to:• Enter the SUPERVISOR mode• Change the SUPERVISOR access code• Lock and unlock access to functions

• Select display messages• Edit messages


Page 2-54310101 July, 1998

Pricing

VIEW MAXIMUM AND MINIMUM

PRICESPAGE 2-31

SET SELECTION PRICES

PAGE 2-31

Tests

MAKE A TEST VENDPAGE 2-39

TEST THE DISPLAYSPAGE 2-39

Machine Configuration Functions

SELECT DISPLAY LANGUAGE PAGE 2-10

SELECT TYPE OF BILL VALIDATOR USED

PAGE 2-12

SELECT TYPE OF COIN MECHANISM USED

PAGE 2-11

SELECT TYPE OF CARD READER USED

PAGE 2-13

SELECT CHANGE RETURN OPTIONS

PAGE 2-14

SELECT CURRENCY ACCEPTANCE ON LOW

CHANGE, OVERBUY AND LAST BILL STACK OPTIONS

PAGE 2-14

SELECT CHANGE SET POINT OF "USE EXACT CHANGE"

MESSAGEPAGE 2-11

SELECT DECLINING

BALANCE OR NO DECLINING

BALANCEPAGE 2-14

SELECT CARD READER

REVALUE ON OR REVALUE

OFFPAGE 2-13

SELECT WINNER OPTIONS

PAGE 2-16

NOTE:SOME OPTIONS ARE

SKIPPED DEPENDING ON THE CONFIGURATION

CHOSEN.

Page 2-6July, 1998


4310101

Misc.

VIEW THE INTERNAL

TEMPERATUREPAGE 2-30

CHECK FOR TAMPERINGPAGE 2-20

VIEW SOFTWARE VERSION NUMBER

PAGE 2-21

Supervisor Functions

ASSIGN A NEW ACCESS CODE FOR THE SUPERVISOR

PAGE 2-8

LOCK OR UNLOCK DATA CLEARING CAPABILITY FOR

NON-SUPERVISORSPAGE 2-9

PRINTER OR DEX OPTIONS

PAGE 2-10

LOCK/UNLOCK MODE & PAYOUT

KEYSPAGE 2-9

Time of Day

SET TIME, DAY, MONTH, DATE,

YEARPAGE 2-21, 2-22

SELECT CUSTOM MESSAGES

PAGES 2-26, 2-27

SET TIME OF DAY INTERVALS

(INHIBIT, FREEVEND, DISCOUNT)

PAGE 2-22, 2-23

EDIT CUSTOM MESSAGESPAGE 2-28

PAYOUT NICKELS, DIMES, OR QUARTERSPAGE 2-30

PayoutCoins

Free Vend

SELECT FREE VEND OPTIONS

PAGE 2-42


Page 2-74310101 July, 1998

ProductConfiguration

Functions

SET NUMBER OF COMPARTMENTS

PAGE 2-17

SET ZONE PREFERENCES

PAGE 2-18

SET SHOP ZONESPAGE 2-16

SET VIEW DELAY TIME

PAGE 2-18

SET DOOR DELAY TIME

PAGE 2-18

SET ALIGN/NO ALIGN OPTION

PAGE 2-19

TURN TAMPER CHECK ON/OFF

PAGE 2-19

View and/or Clear Data

VIEW SALES AND VEND DATA, BILL ACCEPTANCE DATA, HEALTH CONTROL

DATA, PRICE/TIME SET DATA, AND DOOR OPENING DATA

PAGES 2-31 THRU 2-37

CLEAR RESETTABLE DATA

PAGE 2-38

CLEAR PAID SALES DATA ONLYPAGE 2-38

VIEW MACHINE ID NUMBER

PAGE 2-37

View Diagnostics

VIEW ACTIVE DIAGNOSTIC MESSAGESPAGE 2-40

DEX/Printer

DOWNLOAD DATA INTO PDCD.PAGE 2-39

SELECT PRINTER BAUD RATE.PAGE 2-16

DEX PRINTER

Page 2-8July, 1998


4310101

GAIN ACCESS TO THE SUPERVISOR MODE

1. Press . The display shows: ENTER CODE . You must enter the

four-digit supervisor code within 6 seconds to gain access.

NOTEA new machine has a factory-set supervisor code of 0000.

When you have entered the right code, you will hear two beeps and see

UNLOCKED in the display. After a few moments, the standby messagereturns.

2. At the standby message, press , then . You are now

ready to perform various supervisor functions.

ENTER A NEW SUPERVISOR CODE

1. Follow the steps in GAIN ACCESS TO THE SUPERVISOR MODE.

2. Press until the display shows SUPER XXXX. The X's represent

the current supervisor code. Use the number keys to enter a new code.

IMPORTANT!If you enter a new code, be sure to keep a written record of it.There is no other way to access the SUPERVISOR mode.

3. Press until you have left the function.

SPECIAL NOTE

If the display shows FREE 0000:This is a freevend code that is not applicable to thismachine. DO NOT enter a number to replace the zeros.


Page 2-94310101 July, 1998

LOCK OR UNLOCK MODE OR PAYOUT KEYS


2. Press until the display shows either #. LOCKED or

#. UNLOCKED. "#" refers to the key. To see if a key (1 through

9, # and *) is locked or unlocked, press that key.

3. Press to change between locked and unlocked. When anyone

other than the supervisor tries to enter a locked mode, the display shows

LOCKED.NOTE

The following mode keys cannot be locked out:


LOCK OR UNLOCK DATA CLEARING ACCESS


2. Press until the display shows either #. LOCKED or

#. UNLOCKED. LOCKED means that non-supervisors cannot clear

resettable machine sales and vend data from the key.

3. Press to switch between #. LOCKED and #. UNLOCKED.

NOTEThe supervisor can clear data regardless of this setting,provided the supervisor code was correctly entered first.


Page 2-10July, 1998


4310101

SET PRINTER OR DEX OPTIONS


2. Press until the display shows PRINTER, DEX ONLY, or DEX +CLR.

3. PRINTER means that data will be sent directly to a printer.

DEX ONLY means that data remains in memory after it is downloaded intoa portable data collection device.

DEX +CLR means that resettable data is cleared after it is downloadedinto a portable data collection device.

4. Press to switch between the three choices.


SELECT DISPLAY LANGUAGE

1. Press . The current LANGUAGE is shown in the display. Press

to choose the desired language. Your choices are: ENGLISH,

DEUTSCH, FRANCAIS, ESPANOL, PORTUGUES, SWEDISH, or

NEDERLANDS.



Page 2-114310101 July, 1998

SELECT COIN MECHANISM AND OPTIONS

1. Press , then press until the current COIN MECHANISM is

shown in the display. Press to choose the desired coin mecha-

nism. Your choices are: DUMB MECH, MDB MECH, EXEC MECH, FASTEXEC, or NO MECH

NOTE

Choose EXEC MECH or FAST EXEC even if the exec device is

a card reader. If you selected NO MECH, go to step 3.

CAUTION

FAST EXEC makes certain assumptions about the coinmechanism operation in order to speed up the vend dooroperation. It should be selected for the majority of exec

devices. Certain exec card readers may require the EXECMECH option.

2. Press until the display shows CHANGE X.XX.

Coins and bills which are less than or equal to this value will be returnedwithout a purchase being made.Examples:

CHANGE 0.00 - Forced vend; NO change returned without a purchase.

CHANGE .25 - Nickels, dimes, and quarters returned withoutpurchase.

CHANGE 1.00 - $1 bills and SBAs will be returned as change withoutpurchase. Nickels, dimes, and quarters are alsoreturned.

3. Press until the display shows: LOW.MSG X.XX. The display will

show USE EXACT CHANGE when the amount of available change in thecoin mechanism falls below the value of "X.XX". Enter a value with the

number keys. For example, if LOW.MSG 1.00 is displayed, the USE

EXACT CHANGE message is displayed when less than a dollar's worth ofchange is in the coin mechanism.


Page 2-12July, 1998


4310101

SELECT BILL VALIDATOR AND OPTIONS

1. Press , then press until one of the following is displayed:

NO DBV - No bills will be accepted or there is no bill validatorinstalled (you can exit the function).

SER.1.2.5.10.20 - The serial bill validator is selected and will accept$1, $2, $5, $10, and $20 bills. Use BILL SELEC-TION METHOD below to change the bills which willbe accepted.

MDB.1.2.5.10.20 - A standard MDB bill validator is selected. It willaccept $1, $2, $5, $10 and $20 bills. Use BILLSELECTION METHOD below to change the billswhich will be accepted.

BILL SELECTION METHOD:The standard $1, $2, $5, $10 and $20 bills areenabled by pressing the 1, 2, 5, 6, or 7 key(s),respectively, to display which bill(s) will beaccepted.

MDB. <*> - An MDB bill validator which accepts non-standardbills or tokens is connected and operating. Press

to enter list of bills. (See INITIAL SETUP

OF NON-STANDARD BILL VALIDATOR on thefollowing page.)

BILL LIST OPERATION:

Use and to scroll through the list of

bills.

Use to turn the bill acceptance ON or OFF.

Use to move up to the top level screen.

1. 1.00 ON - 1. = Bill validator channel 1, eachbill has its own channel1.00 = Bill valueON = $1.00 bill will be accepted

1. 1.00 OFF - OFF = $1.00 bill will not be accepted


Page 2-134310101 July, 1998

TKN - Token bills (same as coupon bills)

INITIAL SETUP OF NON-STANDARD BILLVALIDATOR:

Connect the bill validator, select MDB in the billvalidator selection screens. The standard

"MDB.1.2.5.10.20" screen will appear first. Exit

the bill validator setup by pressing . Bill

information is now collected from the validator. Re-enter the bill validator selection screen and the

non-standard screen "MDB. <*>" will appear.

PULSE DBV - The pulse bill validator will accept $1 bills.

Press to choose the desired option.


SELECT CARD READER AND OPTIONS

1. Press , then press until the current card reader is shown in

the display. Press to choose the desired card reader.

Your choices are: NO CARD, DUMB CARD, or MDB CARD.NOTE

If you selected NO CARD you can exit the function.

2. Press until one of the following is displayed:

REVALUE.ON - Allows credit to be transferred onto the card

REVALUE.OFF - Credit cannot be transferred to the card

Press to display the desired choice.


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4310101

SELECT MONETARY OPTIONSThis function lets you:• Set declining balance,• Set currency acceptance on low change,• Set overbuy options,• Set last bill stacking options


DECLINE.ON - More than one vend is allowed, with a declining balance.OR

DECLINE.OFF - A declining balance is not allowed.



ACC <$$ X.XX - The last bill which meets or exceeds maximum price willbe held in escrow.

OR

ACC.STK X.XX - The last bill which meets or exceeds maximum price andMDB coupon bills (token bills) will be immediatelystacked. (This is the preferred setting for fastervend door operation.)

Example: If setting is ACC.STK 1.00 and maximum price is $1.50.This setting will immediately stack the second $1.00 billinserted.


The value of "X.XX" has two purposes:

a. The value of "X.XX" tells the machine how big a bill or coin to accepteven though there is not enough change in the coin mech to cover allpossible paybacks.

• For example, enter 1.00. Therefore, the machine will take a dollar bill orcoin even though there is less than $1.00's worth of change. Entering5.00 tells the machine to take a five even though there is less than$5.00's worth of change, and so forth.

NOTE: This could cause a customer to be short-changed.

DECLININGBALANCE

Once credit is established, multiple vendsmay occur until the coin return is pressed.


Page 2-154310101 July, 1998

• Entering 0.00 means that bills or coins will only be accepted if there isenough change to cover them.

b. The value of "X.XX" tells the machine how much the customer is allowedto overbuy a product. The customer will be short-changed when anoverbuy occurs.

Example:For a value of $0.25: if there is no change in the machine and thecustomer insers a $1.00 bill. The customer can purchase a product for$0.75 even though the change cannot be paid back. The customer willbe short-changed. Normally a purchase will not be approved unless allchange can be paid.

Entering 0.00 means that the vend will only be approved when thecorrect change can be returned (overbuy disabled).


Page 2-16July, 1998


4310101

SET UP WINNER MODE


WINNER OFF Winner function is disabled.OR

WIN XXX Winners are allowed at certain intervals, represented by "XXX".


If you selected WINNER OFF, you can exit the function.

2. The display shows WIN XXX. XXX represents the number of vendswhich must occur per each winner vend. For example, an interval numberof 50 means that a winner can happen any one time during the next 50vends. Using the number keys, enter an interval number between 10 and9999.

3. Press . The display shows *. - - - - - - - - - . The asterisk means

that all 3 zones are enabled for a winner vend. If you press "1", "2", or"3", you can limit winners to the respective zone. The dashes in thedisplay represent which levels are allowed winners. Slide the appropriatedoor to the right to enable a level, slide the door again to disable it. Forexample, sliding the doors to levels 1, 3, and 5 will cause the display to

look like this: *. 1 - 3 - 5 - - - -_, meaning that all zones on levels 1, 3, and5 can have a winner. The price display for each level will show which (ifany) zones are eligible for a winner.

WINNER At preselected intervals, customers receive arefund for a selection. You can select theinterval and qualifying selections.


Page 2-174310101 July, 1998

ADVANCED OPTIONS:

• Press to enable all levels.

• Press to deactivate all levels.

AN EXAMPLE . . .

You want to enable winners in zone 1 on all levels except level 4. Do thefollowing:

a. At the winner screen, press "1". 1 is shown in the display instead of

*.

b. Press . The numbers 1 through 9 appear in the display

instead of the dashes, and 1 is on all price displays.

c. Slide the door to level 4 to the right. The number 4 in the display isreplaced by a dash, and the price display for level 4 returns to alldashes.


Page 2-18July, 1998


4310101

SELECT PRINTER BAUD RATE (PRINTER MODE ONLY)

1. Press . One of the following is displayed:

BAUD 1200, BAUD 2400, BAUD 4800, BAUD 9600

2. Press until the correct baud rate for your printer is displayed.


SET SHOP ZONES

You have the option of locking out 1 or 2 zones. This can be used to reserve productsfor people who arrive later, such as second or third shift personnel.

1. Press . Press until the display shows one of the following:

SHOP ALL - Entire drum is available.- OR -

SHOP 1 - Zone 1 only is available (zones 2 and 3 are locked out).- OR -

SHOP 1 - 2 - Zones 1 and 2 are available (zone 3 is locked out).

2. Press until the shopping configuration you want is displayed.


BAUDRATE

The speed of data transfer, expressed in bytes persecond. Your printer can receive data at a certainrate, and you must tell the machine what that rate is.


Page 2-194310101 July, 1998

SET NUMBER OF COMPARTMENTS

Each zone on a level has two trays, and each tray can have from one to four compartments(see figure below). HOWEVER, all trays on a level must have the same number ofcompartments. Make sure the numbers you enter agree with the actual physicalconfiguration of the compartments. If not, the drum will not stop at the proper location,nor will the tamper check feature work properly.

The following example demonstrates how to set up level 4 to have 3 compartments pertray. First, make sure the physical configuration is established by correct placement oftray dividers.. (There will be a total of 18 compartments on level 4.)

1. Press . The display shows TRAYS ( 1 - 4 ).

2. Enter the number 3, then slide the delivery door on level 4 to the right.

The price display at level 4 shows 3.


ZONE 1ZONE 1

ZO

NE

2Z

ON

E2 ZO

NE

3

ZON

E3

THE DRUM IS DIVIDED INTO 3 ZONES . . .

YOU CAN DIVIDE EACH TRAY INTO COMPARTMENTS.NO DIVIDERS = 1 COMPARTMENT, BUT . . .

EACH ZONE ON A LEVEL ISDIVIDED INTO 2 TRAYS . . .

1 DIVIDER= 2 COMPARTMENTS

3 DIVIDERS= 4 COMPARTMENTS2 DIVIDERS

= 3 COMPARTMENTS

Page 2-20July, 1998


4310101

SET ZONE PREFERENCE

You can select one of three drum movements to occur after a vend:


PREFER. 1 - The drum rotates to zone 1 after a vend.- OR -

PREFER. MAX - The drum rotates to the fullest zone after a vend.- OR -

NO PREFER - The drum centers itself on the present zone after a vend.

2. Press until the zone preference you want is displayed.


SET VIEW DELAY TIME

After a vend, the drum will remain stationary for a preset amount of time before rotating:

1. Press . Press until the display shows VW.DELAY XX .

"XX" is the number of seconds the drum waits before rotating after avend.

2. Enter a new number between 10 and 99, if desired.


SET DOOR DELAY TIME

After a vend, the door will remain unlocked for a preset amount of time before locking:

1. Press . Press until the display shows DR.DELAY XX .

"XX" is the number of seconds the drum remains unlocked after a vend.

2. Enter a new number between 10 and 99, if desired.



Page 2-214310101 July, 1998

SET ALIGN/NO ALIGN OPTIONS

A customer may try to open a vend door when the compartment is one step out ofalignment. This function allows you to choose whether the drum automatically correctsitself, or the customer gets a display instructing him to rotate the drum:


ALIGN ON - The drum moves itself to the correct position.- OR -

ALIGN OFF - If the customer attempts to open a vend door when thecompartment is not aligned, the following message is displayed:

OFF-LINE, PUSH ARROWS

2. Press until the option you want is displayed.


TURN TAMPER CHECK ON OR OFF

If a vend door has been moved and there is still a product in that location it is consideredto have been tampered with, and should not be sold. Proper operation of this featureassumes that you have configured the machine so that the actual number of compart-ments per tray agrees with the quantity you entered in SET NUMBER OF COMPART-MENTS.


TAMPER OFF - The tamper check feature is inoperative.- OR -

TAMPER ON - The tamper check feature is operating.

2. Press to switch between tamper check on and off.


Page 2-22July, 1998


4310101

CHECK FOR TAMPERING

The following example shows you how to perform a tamper check on a machinewhich is configured to have 3 compartments per tray on all 9 levels. Our examplemachine has a total of 24 out of 27 possible items visible in the half-zone behindthe delivery doors.

1. Press , and press until the display shows - 1 QTY 23.

This means that the tamper check feature is on and the machine thinks there are 23 itemsremaining behind the doors (the - 1 shows that the right half of zone 1 is behind the doors).Remember that with 3 compartments per level, there is a maximum of 27 items thatcan be present behind the doors. Therefore, there is one item that is considered soldbut is still present.

Next, look at the price displays. Each price display shows whether one or more of the

products at that level has been sold. On level 1, the price display shows 1 2 3. This meansthat all three compartments on level 1 should be full. You count the products on level 1,

and they are all there. On level 2, the price display shows 1 3. This means that the middlecompartment should be empty, but it has a product in it. This product has been tamperedwith and should be removed.

After the product is removed, the number of full compartments agrees with the number23 in the display. At this point, you can leave the function, OR2. Add products to the four empty compartments, then press and hold

. The display shows CLEARING, then FINISHED. You have now

indicated that all the compartments in the machine have products.

3. Repeat the above steps until all half-zones in the machine have beenchecked.



Page 2-234310101 July, 1998

VIEW SOFTWARE VERSION

1. Press , and press until the display shows VER XXXXXX.

"XXXXXX" represents the curent software version number.


SET THE TIME

1. Press . The display shows TIME HH.MM. "HH.MM" is the time of

day in 24-hour format.

2. Enter the current time using the number keys.

NOTE9:00 am is entered with a leading zero, like this: 0900; 9:00pm is entered as 2100.


Page 2-24July, 1998


4310101

SET THE DAY OF THE WEEK, MONTH, DATE, AND YEAR

1. Press , and press until the display shows @ SMTWTFS.

The letter representing the currently set day of the week will be flashing.

2. Press until the correct day of the week is flashing.

3. Press until the display shows MM/DD YY. "MM" is the month,

"DD" is the date, YY is the year.

4. Enter the current month, date, and year using the number keys.

For example, press the following keys to enter February 22, 1996:

0, 2, 2, 2, 9, 6

5. Press to switch between MM/DD and DD/MM formats


SET TIME-OF-DAY INHIBITED VENDINGVending can be inhibited up to four times a day. This is useful when you want to reservea zone for a later shift of workers.

1. Press , then press until the display shows INHIB - - - -.

2. Go to the TIME INTERVAL EDITING procedure for an example of how toset up time-of-day inhibited vending.

NOTEZones inhibited under SET SHOP ZONES are always inhibited.


Page 2-254310101 July, 1998

SET TIME-OF-DAY FREE VENDINGVending can be free up to four times a day.

1. Press , then press until the display shows FREEV - - - - .

2. Go to the TIME INTERVAL EDITING procedure for an example of how toset up time-of-day free vending.

SET TIME-OF-DAY DISCOUNT VENDINGVending can be discounted up to four times a day. For example, this can be used to favorearly-arriving employees.

1. Press , then press until the display shows DISCT - - - - .

2. Go to the TIME INTERVAL EDITING procedure for an example of how toset up time-of-day discount vending.

Page 2-26July, 1998


4310101

TIME INTERVALEDITING

You can select up to four times of day for each special vending period.

NOTEIf two or more of these time periods overlap, the interval withthe highest priority will overrule the other(s). This order ofprecedence is:

1. INHIBIT2. FREEVEND3. DISCOUNT

For example, if a DISCOUNT time period is scheduled for acertain area before the end of an INHIBIT time period,DISCOUNT does not begin until the INHIBIT interval has endedfor that area.

The time interval editing procedure is almost the same for the INHIBIT, FREEVEND, andDISCOUNT intervals. There is one difference for the DISCOUNT time interval, so we willuse it in our example. Assume you just finished the SET TIME-OF-DAY DISCOUNTVENDING procedure. Step 1 picks up where you left off . . .

1. The display shows DISCT - - - - . Press the number of the time interval

you want to edit, or to edit time interval 1 (we'll use interval 1 for

this example).

2. The display shows 1.DISCT ON or 1.DISCT OFF This display tells you

whether your time interval (represented by 1) is on or off. Press

to change the condition of the time interval.

NOTEIf you turn an interval ON, it must be edited. You can edit atime interval now, then turn it OFF until another time.

3. Press . The display shows 1.DSCT X . "X" represents the

discount percentage for this period. Enter a discount percentage of 25with the number keys. (Discount percentages of from 0 to 99 are permit-ted.) The machine will apply a 25% discount to each price, rounding up tothe nearest nickel (or whatever is the smallest coin accepted by the coinmechanism).


Page 2-274310101 July, 1998

4. Press . The display shows 1.STRT X.XX. "X.XX is the currently

set start time. Enter a new start time (24-hour format) for this interval. Toenter the time for 3:30 pm, enter 1530.

5. Press . The display shows 1.STOP X.XX. "X.XX is the currently

set stop time. Enter a new stop time (24-hour format) for this interval. Toenter the time for 6:00 pm, enter 1800. You have now established a 25%discount that starts at 3:30 pm and ends at 6:00 pm.

6. Press . The display shows 1.@ - - - - - - - . The dashes represent

the days that this time interval is active. Pressing number keys 1 through7 switches the days on/off. For example, press "2", "4", and "6". The

display now shows

1.@ - M - W - F -. This discount interval is only active on Monday, Wednes-day, and Friday.

7. Press . The display shows *. - - - - - - - - - . The asterisk means

that all 3 zones are affected by the discount. Press 1, 2, or 3 to make thediscount effective for the respective zone only. The dashes represent thelevels affected by this time interval. Slide the appropriate delivery door tothe right to turn the levels on/off. For example, slide the doors to levels 1,

3, 4, and 6 to the right. The display now shows *. 1 - 3 4 - 6 - - -.

Press to turn on all levels; press to turn all levels off.

8. Press . The display shows 1. MESG OFF or 1. MESG X. "OFF"

means there is no custom message selected, and "X" represents thecustom message number set for this interval. Press the number key ofthe message (1 through 8) you want displayed, or press 0 to turn the

message OFF for this time interval. To edit this message, press

and follow the procedure given in EDIT CUSTOM MESSAGES. Press 0to turn the message OFF for this time interval.

YOU CAN SET UP THE CUSTOM MESSAGE BY FOLLOWING THE CUS-TOM MESSAGE EDITING PROCEDURE.


Page 2-28July, 1998


4310101

STANDBY The message that is displayed during normal vending periodsMESSAGE: when there are no out-of-service faults on the machine.

SELECT A STANDBY MESSAGE

1. Press , then press until the display shows STANDBY XX.

"XX" represents the current message number selected for the standbymessage. Two dashes mean that the factory-set message is selected.

2. To select a message, just press the corresponding number (1 through 8).To display the factory-set message, press 0.

3. The selected message (except the factory-set message) can be edited.

To do this, press and follow the procedure given in EDIT CUS-

TOM MESSAGES.


SELECT AN OUT-OF-SERVICE MESSAGE

1. Press , then press until the display shows SERVICE XX.

"XX" represents the current message number selected to display whenthe machine is out-of-service. Two dashes mean that the factory-setmessage is selected.




TOM MESSAGES.



Page 2-294310101 July, 1998

SELECT A FREEVEND MESSAGE

1. Press , then press until the display shows FREEVEND

XX. "XX" represents the current message number selected for themessage that displays when the machine is in the freevend mode. Twodashes mean that the factory-set message is selected.




TOM MESSAGES.


Page 2-30July, 1998


4310101

THE END OF MESSAGE CHARACTERThis is the most important character in your message, because it tells themachine when the message is ended. If you don't use this character,your message will be followed by a bunch of zeros. This character can beselected either from the character set or by a direct key entry (see thenext page).

EDIT CUSTOM MESSAGES

1. Press , and press until the display shows EDIT MSG X.

2. Press the number of the message you want to edit then press .

The message text is displayed with the first character flashing.

3. To view the message, press . The message scrolls across the

display. To stop the scrolling, press .

4. When the character you want to change is flashing, either enter it directly,

or use and to step through the character set until the

desired character is displayed. Use the arrow keys to highlight differentcharacters. See the section on the next page for an explanation of specialkeys and the character set.

SHORTCUTInstead of stepping through the whole character set to enter aletter that is not on your keypad, enter one close to the one youwant, then step to it. Example: If you want to enter an L, first

press , then press six times. Your L should

now be displayed.


Page 2-314310101 July, 1998

ENTERING YOUR MESSAGE

Most of the keys on the control panel have a special purpose to help you create andedit your messages:

THE CHARACTER SET

0123456789

ABCDEFGHI

J

KLMNOPQRST

UVWXYZ

(SPACE)_$'

()#*+-

/.<=

>?@o

THIS IS THE END OF MESSAGE CHARACTER.

"Pages" through the message,ten characters (one screen) ata time.

Steps forward and backward through the character list, onecharacter at a time.

Steps forward and backward through the message, one characterat a time.

Inserts an R at the flashingcharacter.

Inserts an S at the flashingcharacter.

Inserts a T at the flashingcharacter.

Repeats the letter to the left ofthe flashing character.

Inserts a space at the flashingcharacter.

Deletes the current characterand closes up the space.

Deletes the current characterand leaves the space.

Enters the special "end ofmessage" character, whichdenotes the end of themessage.

Page 2-32July, 1998


4310101

VIEW MACHINE TEMPERATURE

1. Press . The display shows TEMP 31 ° F. This example shows that

the machine temperature is 31 degrees Farenheit.

NOTEIf the auxiliary (cold) door has been opened recently, the abovedisplay will include a numerical value indicating how manyminutes remain in the health control grace period.

2. To change the display units, press . The display now shows

TEMP -1 ° C.


PAYOUT COINS

1. Press . If a dumb mech was selected, the display shows

NDQ =123; if an MDB mech was selcted the display shows PAY 123.

2. Press . A dumb mech pays out one Nickel; an MDB mech pays a

coin from tube 1. Press . A dumb mech pays out one Dime; an

MDB mech pays a coin from tube 2. Press . A dumb mech pays

out one Quarter; an MDB mech pays a coin from tube 3.3. To continuously pay out coins, hold down the appropriate key.



Page 2-334310101 July, 1998

SET PRICES

1. Press . The display shows ** 2.50 .25. This display shows

the maximum and minimum prices set in the machine. In this example, themaximum price is $2.50 and the minimum is $0.25.

2. Enter a price using the number keys. For example, the drum is stopped

on zone 1 and you entered a price of $1.25. The display would now show

1* 1.25 . As you can see, one * was replaced by the current zonenumber. This number will change as you move the drum around to helpyou see what zone you are in.

3. To assign prices to the various levels, slide the appropriate delivery doorsto the right. For example, you slid the door to level 4 to the right. The

display now shows 14 1.25. As you can see, the other * was replacedby the number of the level you just selected. In addition, the price displayfor level 4 shows the new price of $1.25. If you want all zones on that level

to have the same price, press .

4. Repeat steps 2 and 3 for any other levels in the current zone you wish togive different prices.

5. Press the right or left arrow on the selection panel to move the drum to thenext zone. Repeat steps 2 and 3 for this and the final zone.


VIEW NONRESETTABLE SALES AND VEND DATA

1. Press . The display shows NR$ XX.XX. "XX.XX" is a dollar and

cents figure showing the total of all sales in the machine. This is a runningtotal, and is not resettable.

2. Press . The display shows NR X. "X" is the total number of sales

made by the machine. This is a running total, and is not resettable.


Page 2-34July, 1998


4310101

VIEW TOTAL PAID SALES

1. Press , then press until the display shows **$ XX.XX.

"XX.XX" is a dollar and cents figure showing the total of all PAID sales inthe machine (as opposed to unpaid sales like winner and free vends).This is the total since the last time it was cleared.


VIEW TOTAL PAID SALES BY ZONE


2. Press 1, 2, or 3. The display shows Z* XX.XX, where "Z" is the zone

number and "XX.XX" is the total for all levels of the zone. Press or

to switch between all three zones. The price displays show the

total paid sales for that level of the current zone.


VIEW TOTAL PAID SALES BY LEVEL


2. Slide the door of the level you are interested in. The display shows

*L XX.XX, where "L" is the zone number and "XX.XX" is the total for the

entire level. Press or to switch between all nine levels.

The price displays show the total paid sales for that level of the currentzone.



Page 2-354310101 July, 1998

VIEW DISCOUNT SALES BY TIME INTERVAL


2. Press . The display shows 1.DSC .00. This is the total sales for

discount interval 1 (not shown if zero).

3. Press to view intervals 2 through 4.


VIEW TOTAL PAID VENDS

1. Press , then press until the display shows ** XX. "XX"

is the total number of paid vends for the entire machine.


VIEW CARD READER PAID SALES (NOT SHOWN IF ZERO)


2. Press . The display shows DBT XX.XX. "XX.XX" is the amount

of money collected from card reader sales.


Page 2-36July, 1998


4310101

VIEW TOTAL UNPAID SALESNOTE

This does not appear if the total of unpaid sales is zero.

1. Press , then press until the display shows _0$ XX.XX.

"XX.XX" is the total unpaid sales (free vends, winner vends, 100%discounts, zero price vends) for the entire machine.


VIEW TOTAL UNPAID SALES BY ZONE

NOTEThis does not appear if the total is zero.


2. Press 1, 2, or 3. The display shows Z0 XX.XX, where "Z" is the zone

number and "XX.XX" is the total for all levels of the zone. Press or

to switch between all three zones. The price displays show the

total unpaid sales for that level of the current zone.


VIEW TOTAL UNPAID SALES BY LEVELNOTE

This does not appear if the total is zero.


2. Slide the door of the level you are interested in. The display shows

0L XX.XX, where "L" is the zone number and "XX.XX" is the total for the

entire level. Press or to switch between all nine levels.

The price displays show the total unpaid sales for that level of the currentzone.



Page 2-374310101 July, 1998

VIEW FREE VENDS (NOT SHOWN IF ZERO)


2. Press , then press until the display shows FRV XX.XX.

"XX.XX" is the total machine-wide freevends, shown even if zero.


VIEW WINNERS (NOT SHOWN IF ZERO)

1. Press , then press until the display shows 00$ XX.XX.

2. Press , then press until the display shows WIN XX.XX.

"XX.XX" is the total machine-wide winners, shown even if zero.


VIEW FREEVEND SALES BY TIME INTERVAL (NOT SHOWN IF ZERO)


2. Press , then press until the display shows 1.FRV .00.

This is the total sales for freevend interval 1, shown even if zero.

3. Press to view intervals 2 through 4.


Page 2-38July, 1998


4310101

VIEW TIME DATA

1. Press , then press until the display shows TIME DATA.

2. Press . The following message scrolls across the display:

MAIN.1 237M 01/30 10.13This example shows the latest time interval the main (monetary) door wasopen (1). It was open for 237 minutes, and was opened on January 30

(01/30) at 10:13 am (10.13). Press . If applicable, similar displays

will appear for intervals 2, 3, and 4. Otherwise, go to the next step.

3. The following message scrolls across the display:

AUX.1 33M 01/30 10.58This example shows the latest time interval the auxiliary (cold) door wasopen (1). It was open for 33 minutes, and was opened on January 30 (01/

30) at 10:58 am (10.58). Press . If applicable, similar displays will

appear for intervals 6, 7, and 8. Otherwise, go to the next step.

4. The following message scrolls across the display:

HEALTH OFF 01/30 14.09 MAX. 69 ° FThis example shows that the health control timer turned off on January 30(01/30) at 2:09 pm (14.09), and the maximum temperature reached was69°F.

NOTEThe temperature display units will be in °C if you selectedCelsius during the temperature display function.


LAST POWER 01/30 13.51 FOR 00. 0.23This example shows that the last time the machine lost power was onJanuary 30 (01/30) at 1:51pm (13.51) for zero days, zero hours, and 23minutes (00. 0.23).


LONGS.T POWER 01/30 10.58 FOR 00. 2.47This example shows that the longest time the machine was without powerwas on January 30 (01/30) at 10:58am (10.58) for zero days, 2 hours and47 minutes (00. 2.47).


Page 2-394310101 July, 1998


FULL CLEAR 01/30 8.58This example shows that the last time resettable sales was fully clearedwas on January 30 (01/30) at 8:58am (8.58).


TIME SET 01/30 9.15This example shows that the last time the time or date was set was onJanuary 30 (01/30) at 9:15 am (9.15).


PRICE SET 01/30 9.42This example shows that the last time prices were set was on January 30(01/30) at 9:42 am (9.42).


VIEW MACHINE ID NUMBER

1. Press , then press until the display shows I.D. XXXXXX .

The X's represent the 6-digit machine ID number.

2. You can edit the machine ID number if the SUPERVISOR access code hasbeen previously entered.


Page 2-40July, 1998


4310101

CLEAR ALL RESETTABLE DATA

1. Press . The display shows NR$ XX.XX. This is a running total,

and is not resettable.

2. Press and hold . Two beeps sound and the display shows

CLEARING momentarily, and then changes to FINISHED. All data iscleared.


CLEAR PAID SALES DATA ONLY


"XX.XX" is a dollar and cents figure showing the total of all PAID sales inthe machine (as opposed to unpaid sales like winner and free vends).This is the total since the last time it was cleared.

2. Press and hold . Two beeps sound and the display shows

CLEARING momentarily, and then changes to FINISHED. All paid salesdata is cleared; other data is not cleared.



Page 2-414310101 July, 1998

TEST VEND SELECTIONS AND VERIFY CREDIT ADDED

1. Press . The display shows TEST .00. You may now test vend

selections. If you insert money into the machine, the zeros in the displaywill be replaced with the amount of the credit. After the item vends, yourmoney will be returned.

NOTEYou may make one more test vend if you close the door whilestill in TEST VEND mode.


TEST THE DISPLAY

1. Press , then press until the display shows DSPLY TEST.

2. Press to light all display segments; press to turn them off.

3. Pressing a NUMBER KEY on the control panel causes all segments todisplay that character.


DOWNLOAD DATA TO A PDCD

1. Connect your portable data collection device (PDCD) per its operatinginstructions.

2. Press . Data is downloaded into your PDCD.

NOTEDepending upon the setting selected in SET OPTION OFCLEARING DATA UPON DOWNLOAD, data may be clearedafter the download is complete.


Page 2-42July, 1998


4310101

VIEW DIAGNOSTIC MESSAGES

1. Press . the display shows any of the following diagnostic mes-

sages, depending upon any fault(s) present:

NO ERRORS . . . . . . . . . . . . . . None of the following errors are detected:

KEYPAD XY . . . . . . . . . . . . . . Key(s) x, y stuck.

ROM ERROR . . . . . . . . . . . . . . Error in the programming EPROM. Machine will notoperate.

RAM ERROR . . . . . . . . . . . . . . RAM is not initialized or is not compatible with thecurrently loaded software. If this message appears,initialize your RAM by performing the followingprocedure:NOTE: Initializing RAM will erase all your data andsettings. Be sure you have written this information downbefore continuing.

Press AND HOLD until two beeps are heard,

and the display shows FINISHED. Reconfigure themerchandiser.

TEMP REF . . . . . . . . . . . . . . . The temperature reference on the main PCB cannot beread.

TEMP SENSE . . . . . . . . . . . . . The temperature sensor cannot be read.

TEMP RANGE . . . . . . . . . . . . The temperature sensor is out of range.

CHK PRICE . . . . . . . . . . . . . . . Price error detected and changed to maximum -check prices.

CHK CONFIG . . . . . . . . . . . . . A PRODUCT CONFIG value was out of bounds andset to nominal - check all PRODUCT CONFIGs.

HEALTH OFF . . . . . . . . . . . . . Presently out of service because of a health controltemperature error (MAX. xxoF). Machine will notoperate.

NONE READY . . . . . . . . . . . No selection is ready to vend. Check that no time-of-day inihibits are active.

NO MECH . . . . . . . . . . . . . . . . Coin mech not detected - machine will not operate ifconfigured for coin mech.

MECH.COMM . . . . . . . . . . . . . . Incomplete coin mech communications -- checkharness.

MECH.SENSOR . . . . . . . . . . . Coin mech reporting a bad tube sensor - replacemech.


Page 2-434310101 July, 1998

MECH.JAM . . . . . . . . . . . . . . . One or more coin tubes are jammed. Pay a coinfrom each tube until the jam is cleared.

ORCoin is jammed in the acceptor section. Check thecoin mechanism for a jam in this position. Insertcoins and cycle machine power OFF and then ON.

MECH.ROM . . . . . . . . . . . . . . . Replace the coin mechanism.

MECH.ACCEPT . . . . . . . . . . . Coin mechanism acceptor section is unplugged fromthe main body of the coin mech. Connect the cableand cycle machine power OFF and then ON.

ORThe vending machine is telling the coin mech not toaccept any coins.

DBV.COMM . . . . . . . . . . . . . . . Incomplete bill validator communications -- checkharness.

DBV.SENSOR . . . . . . . . . . . . One of the sensors in the bill validator has failed.The unit will disable itself until the error is corrected.Check for bill stuck in the acceptance path. If no billis present, replace the validator. Cycle machinepower OFF and then ON.

DBV.ROM . . . . . . . . . . . . . . . . ROM checksum failure. The unit will disable itselfuntil the error is corrected. Replace the validator.

DBV.JAM . . . . . . . . . . . . . . . . A bill is jammed in the acceptance path. The unit willdisable itself until the error is corrected. Remove billstuck in the acceptance path. Cycle machine powerOFF and then ON.

DBV.MOTOR . . . . . . . . . . . . . One of the motors has failed. The unit will disableitself until the error is corrected. Check for bill stuckin the acceptance path. If no bill is present, replacethe validator. Cycle machine power OFF and thenON.

DBV.STACKR . . . . . . . . . . . . The stacker is open or removed. The unit willdisable itself until the error is corrected. Install thestacker correctly.

ORThe stacker is full of bills. Remove bills from thestacker.

DBV.ACCEPT . . . . . . . . . . . . The vending machine is telling the bill validator not toaccept any bills. Check the enabled channels of thebill validator.

CARD.F.COMM . . . . . . . . . . . . Incomplete card reader communications - checkcables. The card reader is not operational.

CARD.COMM . . . . . . . . . . . . . . Incomplete card reader communications. Checkcables or replace unit.

CARD.ERR . . . . . . . . . . . . . . . Card reader is indicating it has a problem.

CARD.F.ERR . . . . . . . . . . . . . Card reader is indicating it has failed. Replace unit.

Page 2-44July, 1998


4310101

CARD.ERRXX . . . . . . . . . . . . Card reader has an error and indicates code XX.The code is defined by the card reader manufac-turer. To correct, contact card reader manufacturer.The unit is still operational.

CARD.F.ERRXX . . . . . . . . . . Card reader has failed and indicates code XX. Thecode is defined by the card reader manufacturer.To correct, contact card reader manufacturer.

CARD.F.JAM . . . . . . . . . . . . . Card reader has failed because card is jammed inthe unit. Remove the jammed card.

CARD.SERV . . . . . . . . . . . . . . Card reader requires service. The unit is still

operational.SOLENOID Lock solenoid switch notdetected after command to operate solenoid. Machinewill not operate.

MOTOR JAM . . . . . . . . . . . . . . Motor movement not detected in either direction. Machinewill not operate.

NO WHEEL . . . . . . . . . . . . . . . No valid drum sensor wheel detected after command toturn drum. Machine will not operate.

CANT HOME . . . . . . . . . . . . . . No drum home position detected. If no other drum relatederrors are present, check if home switch operates prop-erly. Machine will not operate.

TAMPER 123 . . . . . . . . . . . . . Attempt to buy a sold compartment in zone 1, 2, or 3.


Page 2-454310101 July, 1998

SET FREEVEND OPTIONS


FREE OFF - Normal vending mode. No items are on freevend. A closureon the keyswitch input causes the machine to go out of service.

- OR -

FREE ALL - All items are on freevend. The credit display shows

NO MONEY REQUIRED

A closure on the keyswitch causes the machine to go out of service.- OR -

FREE W/KEY - All items are freevended while there is a closure on thekeyswitch input. Normal cash sales are supported when the keyswitchinput is open.

- OR -

FREE ONCE - A closure on the keyswitch input causes only the next itemto be freevended. Coin mechanism errors are ignored. this state isdesigned for card or token systems where one item is vended per token.Normal cash sales are also supported.

2. Press until the option you want is displayed.


Page 3-1


4310101 July, 1998

SECTION 3ROUTINE SERVICE AND SANITATION

Sanitation is an important phase of merchandiser operation. The lack of proper service andsanitation can cause merchandiser malfunction and loss of sales.

The periods and suggested procedures for service and sanitation are daily, weekly, monthly,and semi-annually. These periods and procedures are given as guides only, and are not tobe construed as absolute or invariable. Local conditions must always be taken intoconsideration. Certain installations require that some or all of the steps under Monthly Serviceand Sanitation be performed weekly. Each merchandiser must be maintained individually inaccordance with its particular requirements. National Vendors, however, stresses "A CLEANMERCHANDISER IS THE MOST PROFITABLE MERCHANDISER".

Sanitizing means effective bactericidal treatment of clean surfaces of equipment and utensilsby a process which has been approved by the health authority as being effective in destroyingmicroorganisms, including pathogens.

Sanitizing processes generally accepted by the health authority are as follows:

1. Immersion for at least one-half minute in clean hot water at a temperature not lower than170° F (77° C).

2. Immersion for a period of at least one minute in a sanitizing solution containing:a. At least 50 ppm of available chlorine at a temperature of not lower than 75° F (24° C);

orb. At least 12.5 ppm of available iodine in a solution having a pH not higher than 5.0 and

a temperature not lower than 75° F (24° C); orc. Any other chemical-sanitizing agent which has been proven to be effective and non-

toxic under usage conditions, and for which a suitable field test is available.

The following warnings and cautions are applicable to the service and sanitation proceduresgiven in this section:

CAUTIONMilk and other foods are perishable products. Followlocal health authorities' rules and regulations forstorage and handling of these items.

IMPORTANTAll loose food particles or spillage, whether wet or dry,must be removed from the inside and outside of themerchandiser.

CAUTIONDo not get electrical connections or electrical componentsdamp or wet.

NOTICEDo not uses waxes or lubricants which contain silicone on orin the merchandiser. Silicone or silicone vapors can causeelectrical failure.

Page 3-2


4310101July, 1998

GENERAL

Set the main power switch OFF before cleaning or servicing the merchandiser. Use aerosolspray cleaners or spray waxes only in well-ventilated areas. NEVER use any spray productcontaining silicone. Silicone sprays can coat electrical contacts, causing a machinemalfunction.

WARNINGBefore using any liquid cleaner, unplug themerchandiser power cord or shut off power to the wallreceptacle to avoid any possibility of electrical shock.Make certain all components are thoroughly dry andproperly installed before restoring power.

Refer to the Parts Manual for additional service information and replacement parts. Forfactory assistance, contact the nearest National Vendors representative.

Contact the local health authorities and obtain their acceptance of the sanitizer you intend touse when cleaning and sanitizing the merchandiser.

When cleaning and sanitizing the merchandiser, use CLEAN, DISPOSABLE PAPER WIPESrather than cloths.

DAILY SERVICE

1. Replace burned-out or discolored light bulbs.2. Replenish coin tubes in the coin mechanism.3. Empty the bill validator (figure 3-1).4. Test vend the merchanidser. See TEST VEND SELECTIONS AND VERIFY CREDIT

ADDED, section 2.5. Check the temperature of the cabinet. See VIEW MACHINE TEMPERATURE , section

2.6. Follow the daily sanitation procedures, then reload the merchandiser.

3. REMOVEDOLLARBILLS

2. PULL DOWN BILL STACKER

1. PUSH UP LATCH

Figure 3-1. Removing a Dollar Bill From The Bill Validator

Page 3-3


4310101 July, 1998

DAILY SANITATION

1. Remove all past-date merchandise from the merchandiser.2. Check for liquid spillage on the merchandiser modules. If there is spillage, remove the

module shelves and dividers affected. Wash and sanitize the shelves and dividers witha clean, damp disposable paper wiper or a clean soft-bristle brush. Rinse with clean hotwater and dry thoroughly.

3. Wipe the exterior of the merchandiser with a damp disposable paper wiper and drythoroughly.

4. Fill in the appropriate columns on the record of cleaning card.

WEEKLY SERVICE

1. Follow the daily service instructions.2. Brush the vent screens.3. Inspect the refrigeration screen. Remove any accumulated dust.4. Inspect the exhaust filter. Clean and replace it before it becomes clogged.5. Inspect the coin mechanism, coin validator, and bill validator. Clean if necessary.

WEEKLY SANITATION

1. Follow the daily sanitation instructions.2. Inspect the merchandiser for overall cleanliness, especially the corners.3. Wash and sanitize the merchandiser food compartment with a clean, damp disposable

paper wiper. Dry thoroughly.4. Fill in the appropriate columns on the record of cleaning card.

MONTHLY SERVICE

1. Follow the weekly service instructions.

WARNINGBe sure the area is well ventilated and no open flamesare present before using any aerosol spray can.

WARNINGUse protective glasses or a protective shield if an airhose is used for drying.

2. Clean the coin chute and coin validator. (See the appropriate procedures in this section.)3. Clean the bill validator. (See the appropriate procedure in this section.)4. Remove the vent fan filters. Clean the screens with a dry cloth, then wash with a warm

detergent solution. Rinse, dry, and reassemble.

MONTHLY SANITATION

1. Follow the weekly sanitation procedures.2. Fill in the appropriate columns on the record of cleaning card.

Page 3-4


4310101July, 1998

SEMI-ANNUAL SERVICE

1. Follow the weekly service instructions.2. Inspect the merchandiser for worn parts and replace where necessary.

NOTICEDo not use silicone lubricants. Silicone can causeelectrical contact failures.

National Vendors recommends using LubriplatePortable Tool Grease No. 905 (or equivalent), availablefrom:Industrial Lubricating Company, Inc.P.O. Box 3871St. Louis, MO 63122

3. Lubricate the drive motor stop pin. DO NOT OVER-LUBRICATE!4. Lubricate all moving parts that do not come into contact with food.

SEMI-ANNUAL SANITATION

1. Follow the monthly sanitation instructions.

CLEANING THE COIN VALIDATOR AND COIN CHUTE

Inspect the coin validator and coin chute at regular intervals. Clean them on approximatelya monthly schedule.

1. Remove the coin validator assembly from the merchandiser.2. Clean the coin chute with a tube cleaning brush to remove any accumulated dust and

foreign matter.3. Refer to the coin validator instruction booklet and follow the recommended cleaning

procedure.

CLEANING THE BILL VALIDATOR

1. Refer to the bill validator instruction booklet and follow the recommended cleaningprocedure.

Page 4-1


4310101 July, 1998

SECTION 4ADJUSTMENT, REMOVAL, AND REPLACEMENT

PROCEDURES

ADJUSTING THE PRODUCT DIVIDERS

Add or remove product dividers to accomodate various size products. Each level hasthree zones, each zone has two trays. Each tray can be left alone or divided into 2, 3, or4 compartments, allowing the machine to vend 6, 12, 18, or 24 products per level (figure4-1).

ZONE 1ZONE 1

ZO

NE

2Z

ON

E2 ZO

NE

3

ZON

E3

THE DRUM IS DIVIDED INTO 3 ZONES . . .

YOU CAN DIVIDE EACH TRAY INTO COMPARTMENTS.NO DIVIDERS = 1 COMPARTMENT, BUT . . .

EACH ZONE ON A LEVEL ISDIVIDED INTO 2 TRAYS . . .

1 DIVIDER= 2 COMPARTMENTS

3 DIVIDERS= 4 COMPARTMENTS2 DIVIDERS

= 3 COMPARTMENTS

Figure 4-1. Product Divider Usage

Page 4-2


July, 1998 4310101

Adjust the dividers as follows (see figure 4-2):

IMPORTANTWhen adjusting product dividers, make sure that all six trays on eachlevel are set the same.

1. Firmly grasp the retainer and slide it out towards you.2. Remove the divider.3. Replace the product divider in the desired configuration by reversing steps 1 and 2.4. Change the machine program to match the new configuration (see CONFIGURE THE

TRAYS in section 2).5. Adjust the delivery door stops to match the new tray configuration for each level.

SCREW

RETAINER

DIVIDERRAIL

PRODUCTSHELF

RAIL

DRUMASSEMBLY

˜

Figure 4-2. Product Dividers and Shelf Assembly Removal and Replacement

Page 4-3


4310101 July, 1998

ADJUSTING THE DELIVERY DOOR STOPSEach delivery door has a set of delivery door stops mounted on the bottom of the door guiderail. When the door stop is adjusted correctly, the customer will be able to remove a singleproduct when the door is opened.

1. Adjust each set of door stop(s) as shown (figure 4-3) to match the number of selectionson that level.

24 PRODUCTS

18PRODUCTS

12PRODUCTS

VEND DOOR(REF)

˜

Figure 4-3. Product Door Stop Adjustment

SHELF ASSEMBLY REMOVAL AND REPLACEMENT

1. Rotate the drum until the shelf to be removed is directly in front.2. See figure 4-2. Remove dividers, if applicable.3. Remove screws and the rails on both sides of the shelf.4. Slide out the shelf assembly.5. Replace the shelf by reversing steps 1 through 4.

Page 4-4


July, 1998 4310101

DRUM ASSEMBLY REMOVAL AND REPLACEMENT

WARNING

The Shoppertron door is heavy. The cabinet could tip over ifthe door is open and weight is removed from the inside of thecabinet. Use the support leg or a solid object to brace the endof the door farthest away from the hinges prior to removinganything from the Shoppertron cabinet.

DOOR

SCREWSSUPPORT LEG

Figure 4-4. Extending the Support Leg

1. Loosen the two screws holding the support leg to the door.2. Slide the support leg all the way down toward the floor.3. Securely tighten the screws.

Page 4-5


4310101 July, 1998

CAUTION

The EMPTY weight of the food drum is approximately 75 lbs(34.0 kg). Do not attempt to remove or install the food drumwithout help.

4. Remove the food from the drum assembly.5. See figure 4-5. Loosen two screws and remove the top bracket assembly.6. Lift the drum assembly up and out, clearing the drive motor assembly.7. To reinstall the drum, reverse steps 1 through 3.

SCREWS

BRACKETASSEMBLY

DRUMASSEMBLY

Figure 4-5. Drum Assembly Removal and Replacement

Page 4-6


July, 1998 4310101

STOP PIN ADJUSTMENT

Solenoid Position Adjustment1. Turn the machine power switch OFF.2. See figure 4-7. Remove the solenoid cover plate screws (2) and the cover plate (4).3. Locate the two adjusting screws in the slotted holes to the right of the solenoid. Loosen,

but DO NOT REMOVE the adjusting screws.4. Pull the stop pin down and rotate the drum by hand so the pin rides on the bottom of the

drum stop plates.5. Place a .078 thick shim (or use approximately one to two dimes) under the plunger of the

solenoid as shown.6. Push up on the bottom of the solenoid to raise the assembly to the working position.

Tighten the two adjusting screws.7. Rotate the drum by hand until the stop pin seats into a hole. Remove the shim(s).8. Turn the machine power switch ON.9. Test run the drum rotation and locating stop features. If needed, the stop switch can be

adjusted for proper engagement.10. Install the solenoid cover plate to the front of the assembly and secure with two screws.

If necessary, perform the following procedure:

Stop Switch Adjustment1. Remove electrical power from the machine.2. Remove the stop pin assembly (1) from your machine.3. Remove the cover and loosen both stop switch mounting screws.4. Unhook one end of the spring.5. Rotate the stop delay cam until the switch roller rides on the cam high point just below the

cam dimple.6. Rotate the switch until the switch roller bracket just bottoms out on the switch housing.7. Tighten the switch mounting screws.8. Replace the spring.9. Replace the stop pin assembly (1) in the machine. Be sure the harness (3) is properly

connected.10. Restore electrical power to the machine and verify that the turret can find its home position.12. Perform the solenoid position adjustment procedure again, if necessary, to ensure proper

stop pin operation.

Page 4-7


4310101 July, 1998

SWITCHROLLER

CAM DIMPLE

CAM HIGH POINT

SWITCHROLLERBRACKET

STOPDELAYCAM TURRET MOTOR

STOP SWITCH

SCREWS(WITH NUTSON BACKSIDE)

1

2

3

4

2

PLACE SHIM(S)HERE

STOP PIN

CONNECTIONS:

ORANGEBLACK

WIRE SWITCH PIN

3 (COMMON )2 (N.O.)

SWITCH

COMMONN.O.N.C.

Figure 4-7. Stop Pin Adjustment

Page 4-8


July, 1998 4310101

DOOR SIDE TRIM REMOVAL AND REPLACEMENT

1. See figure 4-6. Starting at the top of the door, insert a straight slot screwdriver betweenthe door frame and the door trim, and turn it ¼ turn.

2. Using a rubber mallet, tap the door trim off as shown.3. Move the screwdriver down the door until the door trim is completely removed.4. Replace the door trim by aligning the trim on the door and tapping it into place with a rubber

mallet.

Figure 4-6. Door Side Trim Removal and Replacement

This Merchandiser is warranted for one (1) year against defective partsand workmanship. Any part or parts which are proven to be defectivewithin one (1) year of the date of shipment will be repaired or replacedfree of charge when the defective part is returned, with transportationcharges prepaid, to the destination designated by the National VendorsWarranty Department.

This warranty applies only to the original purchaser of the Merchandiserand is null and void if the Merchandiser is sold during the period ofwarranty.

This warranty does not apply to a) electrical components, wiring, orcircuits and/or for all mechanical parts or assemblies damaged as aresult of operating the Merchandiser at other than the design voltageand frequency specified on the Electrical Rating Tag, or b) in event ofvandalism, fire or negligence, or c) incandescent lamps, neon lamps,fluorescent lamps, ballasts, starters or other expendable items or d)when other manufactured components are installed in National Ven-dors Merchandisers.

National Vendors is not responsible for any cost of service rendered orrepairs made by customer or its agents on Merchandiser or parts unlessauthorization to incur such expense has been given in writing byNational Vendors prior to incurring such expense.

THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES EX-PRESSED OR IMPLIED, INCLUDING WITHOUT LIMITATION, WAR-RANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULARPURPOSE. NATIONAL VENDORS SHALL NOT BE RESPONSIBLEFOR CONSEQUENTIAL OR PUNITIVE DAMAGES. National Vendorsneither assumes nor authorizes any person to assume for it anyobligation or liability in connection with the sale of said equipment or anypart thereof.

National VendorsA Division of CRANE CO12955 Enterprise WayBridgeton, MO 63044

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