Date post: | 16-Jul-2015 |
Category: |
Software |
Upload: | colombocampscommunity |
View: | 382 times |
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Shortcuts to Delight
Hasanga Abeyaratne
delight/dɪˈlaɪt/
Noun
a high degree of pleasure or enjoyment; joy;
“She takes great delight in her job.”
We have never been this
Connected
Everybody wants to
Be different
Pleasurable
Usable
Reliable
Functional
Hierarchy of user needs
Aarron Walter, MailchimpDesigning for Emotion
Kathy Sierra
Exp
erience
Exp
erience
You might end up here
10 Usability Heuristics
1. Visibility of system status
2. Match between system and the real world
3. User control and freedom
4. Consistency and standards
5. Error prevention
6. Recognition rather than recall
7. Flexibility and efficiency of use
8. Aesthetic and minimalist design
9. Help users recognize, diagnose, and recover from errors
10.Help and documentation
Surface delight
1. Effective user acquisition
2. Be viral
3. Stakeholders will love your product
Surface delight
fades away
“You recently deleted lot of files. Do
you want help restoring them?”
When booking for 2 people
Design sprint
Design sprint
Why a design sprint?
1. Draw your journey map
2. Read about usability heuristics
3. Find a moment to improve
4. Conduct a design sprint
Homework for tomorrow!
Thank you.