SI B06 09 10 September 2010 Service ... - …downloads.innova.com/tsb-files/82000/SI B09 06...

SUBJECT Service Roundtable: September 2010 Show

MODEL ALL

SITUATION The Service Roundtable is streamed to dealers as video-on-demand (VOD). This is accessed via the ICP (Interactive Career Pathway). More details can be found in SI B06 13 06(Service Roundtable), together with show dates, training credits, etc.

On September 20, 2010, the September edition of the Service Roundtable will be released. This program will be approximately 60 minutes long and will address Service Technicians, Service Managers, Service Advisors, and Shop Foremen. Because of the VOD format, the show may be viewed at any time.

The Service Roundtable will be divided into the following parts:

Technical and product issues that BMW NA has been made aware of through customer and dealer contacts, contact with BMW AG, PuMA cases, etc.

Answers to questions that have been faxed in from BMW center service departments. A questionnaire form for this part of the broadcast is attached to this bulletin.

Workshop Technology Update

PuMA 201c;Info Only201d; Case Update

Technical Training Express

Tooltime

World According to Warranty

Aftersales Newsflash

TeileClearing

Copies of the slides presented during the show are attached to this bulletin. The slides are a valuable reference for the most current information regarding service issues, but should not be used as a substitute for watching the Service Roundtable. Because situations change as we learn more about technical issues, always refer to current Service Information bulletins for technical information before consulting the Service Roundtable slides.

A listing of the subjects covered this calendar year is attached to this SI. A listing of subjects covered in 2009 may be found in SI B06 12 09

ATTACHMENTS

SI B06 09 10 Service Roundtable

September 2010 Technical Service

Service Roundtable

TECHNICAL SESSION QUESTIONNAIRE Fax # (201)571-5478 Please write legibly

BMW Center: ______________________

Center Code: ______________________

Contact Person: ______________________

Telephone #: ______________________

Date: ______________________

Model/Year: ______________________

Chassis #: ______________________ Center Stamp ------------------------------------------------------------------------------------------------------------------------------------- Situation regarding product quality or customer concerns (no questions in this section): ------------------------------------------------------------------------------------------------------------------------------------- Question - Please be specific:

2010 Service Roundtable SubjectsNote the following abbreviations: E6x = E60, E61, E63, E64 E65 = E65, E66 E7x - E70, E71 E85 = E85, E86 E9x = E90, E91, E92, E93 F01 = F01, F02

Show Date Vehicle SubjectGroup

09/10 E70,E9016 No longer necessary to drain the active and passive DEF tanks

09/10 All7 Workshop Technology: 3g update

09/10 All7 Workshop Technology: ISTA tips and tricks - video

09/10 All7 Workshop Technology: Non electrical diagnosis (NED) - video

09/10 All7 Workshop Technology: ISTA D.22 update - video

09/10 All0 Quality Feedback Awards

09/10 E82,E88,E89,E9x28 Aftermarket scanner freeze-frame data is not stored

09/10 All11 Measuring and adjusting turbo charger wastegate actuator

09/10 All11 IMIB low pressure set up - video

09/10 All7 Warranty: Changes to the self authorization policy

09/10 E6512 Recall Campaign 10E-A01: Program Control Units

09/10 F100 F10 Early Warning Feedback Program

09/10 F07,F1062 Speedometer needle sticks

09/10 E82,E88,E9x64 New IHKA features (Intensity + "All" button) video

09/10 F0751 Window makes screeching noise when operated

09/10 All64 Nitrogen leak testing evaporators

09/10 All84 BMW Bluetooth website relaunch

09/10 F0151 Retrofit for center glove compartment - video

09/10 E82,E88,E9x65 Replacement RAD2 fails programming

09/10 E82,E88,E89,E9x65 Audio output is distorted

09/10 E82,E88,E9x12 SES light, FC 29CC

09/10 All0 Components that require DIAGCODE are not clearly specified

08/10 All3 Training: Worldwide Interactive Network (WIN)


08/10 All1 Warranty: Self-authorized goodwill policy

08/10 All41 Training: Bonding and riveting (tools, adhesives and procedures)

Wednesday, September 15, 2010 Page 1 of 7


08/10 All16 Training: N55 EVAP shut off valve

08/10 All84 Training: COMBOX introduction

08/10 All7 Training: Accessing wiring diagrams in ISTA - new procedure

08/10 All3 Training: STEP program update

08/10 F257 Training: Park lock emergency release - software solution


07/10 All54 TeileClearing: Panoramic Sunroof Repair

07/10 All0 World According to Warranty: Low mileage oil change and Brake compone

07/10 F100 F10 Early Warning Feedback Program

07/10 E8x,E9x65 RAD2 Fault pattern diagnosis (video)

07/10 All7 Workshop Technology - 3g update

07/10 E70,E717 N55 Repair manual information missing (video)

07/10 E70,E71,E7264 Fault in Heating/Air conditioning after stepper motor replacement

07/10 All7 ISTA Text search (video)

07/10 E70,E71,E7251 Quality Improvement Taskforces

07/10 E82,E88,E89,E9x65 RAD2+ is inoperative

07/10 All64 Robinair (video)

07/10 E82,E88,E9x12 SES Light is illuminated, No faults stored

07/10 All64 Accessing ISTA test plans for testing and diagnosing AC systems

07/10 E7063 Fine cracks are visible in the headlamp lens cover

07/10 E6161 Various electrical malfunctions

06/10 E82,E8863 Service Action: Replace Rear Lamps, or Replace Rear Lamp Seals

06/10 E8912 Engine idle dips low when braking at lower speeds or stopping

06/10 All34 Proper brake bleeding procedure (video)

06/10 All0 F10 Early Warning Feedback Program

06/10 All54 TeileClearing: Pano sunroof tips/New pano sunroof training (video)

06/10 All4 Tooltime: Bearing shaft tool (video)

06/10 All1 Warranty: Revised Maintenance Interval for filters

06/10 All1 Warranty: Example of a Rejected Claim

06/10 All7 Workshop Technology: IMIB USB testing (video)



06/10 All7 Workshop Technology: IMIB Bluetooth testing (video)

06/10 E70,E9016 SES, FC 4D35 for metering (dosing) valve

06/10 E70,E9012 SES, injector zero-quantity adaptation faults

06/10 All7 Workshop Technology: Release of ISTA/P 2.38 and 2.38.1

06/10 All12 N54 - Misfire test plan/fuel quality testing with ISTA D2.21 (video)

06/10 E7051 Deletion of Roller Cover

06/10 E8854 Convertible top issues

06/10 All0 "BMW search" update (video)

06/10 E7x51 Quality improvement taskforces

06/10 F1061 CC message for discharged battery, FC 213B08

06/10 F1061 Battery self test (video)


06/10 All12 N55 drivability diagnosis (video)

06/10 E70,E9016 DEF fluid level test plan (video)

06/10 All7 Workshop Technology: 3g update

06/10 E70,E9013 SES, The engine is in failsafe mode, FC 4CAF


05/10 All11 Correct way to measure valve tilt

05/10 E7x61 Energy diagnosis test plan requires a check of the battery label

05/10 All61 Energy diagnosis “Most likely causes”

05/10 All65 When replacing CIC, original map data must be installed

05/10 All3 BMW Technical Systems ST050

05/10 All4 Tooltime: Shure Workshop Technology (video)

05/10 All65 Aftersales: SIRIUS Radio Retrofit

05/10 E7x51 Quality Improvement Taskforces -Tailgate / Interior noises

05/10 E82,E88,E89,E9x65 Radio is inoperative after programming

05/10 E9063 LEDs in rear lamp are inoperative

05/10 E70,E9013 Service Actions for SES light on M57Y engines

05/10 All16 TeileClearing: Why is gas cap on TeileClearing? (video)

05/10 All54 TeileClearing: Panoramic roof versus panoramic roof frame (video)



05/10 All1 Warranty: KSD Feedback function

05/10 All1 Warranty: Panorama Sunroof Repairs

05/10 All1 Warranty: Extended Service Contract - Pre-existing conditions

05/10 All1 Warranty: Example of Submitted Claim

05/10 N543 N54 HDP – update + review of test plan (video)

05/10 All7 Workshop Tech: Diagnosis using ISTA when no Term 15 from CAS

05/10 All7 Workshop Tech: ECU does not respond (Yellow) in ISTA Vehicle Test

05/10 E82,E88,E9x64 Air conditioning system pressure line damaged

05/10 E82,E8863 Third Brake Light Cracked, Loose or Letting in Water

05/10 All0 Videos for conducting basic engine measurements now on ICP

05/10 E9x16 Gas cap stuck in filler neck (N51 engines)

04/10 B711 Engine damage due to incorrect oil filter

04/10 E6x,F0x64 Service Action: Check the Condensate Drain Hoses

04/10 E7x52 Request for info on seat wiring issues

04/10 E7x66 Top View Camera intermittently Flickers, FC AB75 or AB76

04/10 E7x61 Heated steering wheel turns off after 5-10 seconds

04/10 F0751 Wind noise from the A-pillar area/Mirror area

04/10 All65 Activating the CIC road map at QC1

04/10 E82,E88,E89,E9x65 Radio is inoperative after programming

04/10 All24 Training: New transmission emergency release

04/10 E9163 LEDs in rear lamp are inoperative

04/10 F01,F0765 Anti-theft alarm triggers unexpectedly, FC 801A3A, 801A51

04/10 M5,M612 Checking VANOS oil pump pressure

04/10 All7 Workshop Technology: ISTA/P 2.37.2

04/10 All7 Faxed in question: FASTA data

04/10 All12 N52K fuel quality detection test (video)

04/10 All4 Tooltime: 3G spare parts (video)

04/10 All7 Workshop Technology: ISTA PC client (video)

04/10 All7 Workshop Technology: Tips and tricks for BN2020 programming (video)

04/10 E727 E72 hybrid programming (video)



04/10 E7261 Proper handling of the PEB (video)

04/10 All12 M57Y diesel fuel cetane test (video)

04/10 E6x,E7x,E92,E9363 Daytime running lamp bulb has failed

04/10 All12 N54 misfire test plan (video)

03/10 All24 Mechatronic sealing sleeve - update

03/10 All1 Warranty: Transmission Oil Service

03/10 All1 Warranty: 1,200 Mile Service on M Vehicles

03/10 All1 Warranty: Diagnosis Codes

03/10 F070 Early Warning Feedback Program

03/10 All7 Workshop Technology: ISTA 2.19

03/10 All7 Workshop Technology: ISTA/P 2.37.0 and 2.37.1

03/10 All17 Cooling system evacuation and refilling tool

03/10 All4 Training: ST-921 Advanced Diagnostic Certification

03/10 E7x12 Engine lacks or looses power while running

03/10 All7 Workshop Technology: 3g update / intro of ISTA PC client

03/10 All4 Hydraulic bearing and shaft remover

03/10 E82,E8863 LEDs in rear lamp are inoperative

03/10 E7x63 Brake light bulb failed, plastic bulb holder deformed

03/10 E82,E889 Workshop Technology: Workaround for DSC Calibration

03/10 E7x66 Rear view camera replacement

03/10 E7x51 HKL spindle replacements

03/10 F0751 Gurgling noise from the sunroof

03/10 E9x72 Front seat belt does not roll up smoothly

03/10 All65 Installing road map in replacement CIC

03/10 All12 N54 HDP - update to B12 55 06, ISTA/P 2.37.0 / 2.37.1

03/10 E7x,E9x16 SCR active tank level reads 66%

02/10 E7261 Procedure to unplug the PEB

02/10 All0 Profiles In Achievement: 2009 Winners Announcement Schedule

02/10 All3 Training: 2010 Technical Training Objectives

02/10 All7 Workshop Technology: BSD diagnostics using the IMIB



02/10 All0 Workshop Technology: Retirement of WebTIS in CenterNet

02/10 All7 Workshop Technology: ISPI 2.7.1 update

02/10 E9x64 Blower noise diagnosis

02/10 F070 PuMA Info Only: Early Warning Feedback Program winners

02/10 All54 TeileClearing: Panoramic sunroof repair update

02/10 All65 iPhone not recognized when connected via Snap-In Adapter

02/10 All12 HDP update

02/10 F01,F07,E7x65 No audio output in all modes, FC B7F491 in some cases

02/10 E6512 Fault code 2FA3 after 750 retrofit

02/10 F0712 SES, FC 1D2008 – Map Thermostat

02/10 All4 Tooltime: BMW equipment program

02/10 E8961 80Ah AGM Replacement Battery Unavailable

02/10 E6563 "Bulb out" warning, FC A8B0 or A8B1 (Direction indicator)

02/10 All9 Workshop Technology: ISTA/P 2.37.0 fixes and known issues

02/10 All9 Workshop Technology: Special arrangements for ISTA/P 2.37.0 release

02/10 E82,E8851 Passenger airbag outline visible on instrument panel

02/10 E7x51 Exterior mirror glass cracks with no outside influence

02/10 F01,F0761 Service Action: Program KAFAS Control Module

02/10 F0166 RSE Remote can not be initialized

02/10 E70,E9012 M57Y: SES and/or “No engine start in 999 ml”

01/10 E7x51 Service Action to remove and reinstall windshield

01/10 All7 Workshop Technology: ISTA/P 2.36.1 programming issues

01/10 F070 PuMA Info only: Early warning program

01/10 All65 Road map installation/update

01/10 All0 TeileClearing: DME tips and tricks

01/10 All7 Workshop Technology: 3g update - release of 2.7.1

01/10 F0113 N63 mixture adaption faults

01/10 E72,E9013 Low DEF Warning in extreme cold

01/10 E7x13 Diagnosis for fuel fault 2AAE

01/10 All13 Fuel brand supplier/recommendation



01/10 E7013 SES, FC 2A15/16 diagnosis (fuel pump)

01/10 F01,F0766 Comfort access reaction time

01/10 All7 Workshop Technology: Quick delete of faults with ISTA D2.18.4

01/10 All7 Workshop Technology: IMIB alternator test

01/10 E9x1 Warranty: Neoform beam wiper blades

01/10 All4 Tooltime: Separate piece P/Ns for Cartool tools

01/10 All1 Warranty: pilot program for self authorizing refinishing

01/10 E720 PuMA Info only: E72 notable cases

01/10 All61 Wiring Hall of Fame

01/10 All12 N54 HDP updates

01/10 E63,E6463 Rear lamp bulb monitoring

01/10 E7x54 Seat noise issues

01/10 All7 Workshop Technology: K-CAN analysis with IMIB

01/10 E9x,E82,E88,E8965 Satellite radio permanently displays "acquiring"

01/10 All0 Faxed in Question: CBS shows brake service "recommended"

01/10 All1 Warranty: Change in labor rate for maintenance procedures

01/10 F0751 Window squeaking

01/10 All7 Workshop Technology: ISTA D2.18.5


Service Roundtable

• For information on how and when to view the show, training credits etc., refer to SI B06 13 06

Product Quality Update

Situation• E82/E88 (1 Series), E89 (Z4),

E9x (3 Series) from 09/09 to 06/10 with option 663 (Radio Professional, RAD2+)• In all audio modes

• Audio output is distorted− High bass and volume settings

• Interference noises− Low volume settings or radio off


Cause

• Audio settings in the RAD2+ radio


Field

• Do not replace parts! • Perform a vehicle test using ISTA• Perform and complete the test plan

"W6512_WAS29 – BMW Professional radio: Distortion of loud music“

• Reprogram the vehicle using ISTA/P 2.38.2• Refer to SI B65 13 10


Situation• E82/E88 (1 Series),E9x (3 Series)

from 09/07 to 09/09 with option 663 (Radio Professional, RAD2)• Replacement radio fails programming

• ISTA/P is requesting a different part number

• Radio is inoperative


Cause

• Incorrect programming data in ISTA/P


Field

• Avoid programming!• If a radio replacement is necessary,

submit a PuMA case to• Receive the replacement part• Get IRAP support (online coding) through

NTE• Corrected ISTA/P version expected

release in October• SI B65 16 10 will follow

• Video:• Snap-in Adapter Deletion kit for the F01/F02


Information• Relaunch of the BMW Bluetooth website

• www.bmwusa.com/bluetooth• Phones are not generally “approved”

anymore• List of tested phones with “limitations”• Customers should get pairing assistance

on any Bluetooth phone• There is no functionality guarantee on

non-tested phones


Product Quality Update Product Quality Update

Summary

• New Bluetooth website: www.bmwusa.com/bluetooth

• Phones will only be tested not “compatible”anymore

• Advantage: More phones will be tested in shorter time and posted on the website

• Pairing videos are linked• SI B84 04 10 will follow


Situation• All models

• 50% of evaporators replaced are No Trouble Found when tested


Cause• Evaporators are not being leak tested using

Nitrogen Leak test tool• Nitrogen gas is able to find even the

smallest leak


Field• If no leak is found using the dye• Prior to replacing the evaporator, perform

the Nitrogen Leak Test to confirm a leak• Nitrogen leak test equipment was supplied

to all dealers in 2008• SI B64 01 08


Situation• F07 (5 Series Gran Turismo) vehicles

produced up to 5/25/10• Window makes screeching noise when

operated resulting in possible scratching of door window


Cause• Door window is rubbing too harshly on the

cavity seal at the rear area of the window


Field• Modify existing rubber door cavity seal

Remove exterior door belt molding

Product Quality Update Product Quality Update

Remove the interior trim and both upper door panel retaining screws

Pull back the upper part of the interior door panel to expose the door cavity seal


Rubber tab to be removed is located under this area of the seal

• Peel back the door cavity seal to expose the rubber tab to be removed


• After rubber tab is removed fit the door cavity seal back in place

• Make sure to fit the seal back properly


Insert seal fully Proper fitment

• SIB 51 34 10 to be released this month• Vehicles produced after 05/25/10 already

have a modified door cavity seal


• Video:• Two new features on the IHKA controller for

the 1 Series


Situation• F10, F07 (5 Series) from 7/1/10 to 7/27/10

• Speedometer needle sticks


Cause• Interference between the concentric shafts

for:• Pointer• Cruise control


Field• Replace the instrument cluster• SIB to follow

• Tooltime• Video: Broadway Car Wash


Situation• E70 (X5) and E90 (3 Series) with the M57Y

• Proper DEF maintenance during oil service

• It is no longer necessary to drain the active and passive tanks


Field• Topping up of both tanks is now the

approved method of refilling the system during a scheduled service • Remaining DEF can stay in the system

even if it is over twelve months old • Utilize Extraction tool to drain SCR

system for related repairs


Field• SI B16 01 09 has been updated


Situation• E65/E66 (7 Series) with the N62TU engine

produced from 2/28/2005 to 7/26/2007• Voluntary Emissions Recall Campaign

10E-A01: Program Control Units (DME Retrofit)


Situation• May not be possible to read out the DME

data using a non BMW tester (i.e., scan tool, etc.)

• Vehicles may not pass a state emission inspection where the testing procedure consists of scanning OBD readiness codes


Cause• DME software error

Field• Reprogram the vehicle using ISTA/P 2.38.2

or later• Vehicle integration (new): E065-09-12-512


Field• SI B12 15 10 is released


Situation• E82/E88 (1 Series),E90/E92/E93 (3 Series)

with N55 produced up to 9/2010• The service engine soon lamp (MIL) is on• Fault code 29CC: Intake air temperature,

cold start – temperature too high


Cause• Unfavorable DME calibration


Field• Do not replace any parts!• Reprogram the vehicle using ISTA/P 2.39.2

or later – availability late September • Vehicle integration (new):

• E89X-10-09-511 or later


Field• SI B12 22 10 to be released


Information• IMIB Low Pressure Measurement

• Preparing IMIB for a low pressure measurement

• Video: • IMIB Low Pressure Test


Information• All models with N54 engine

• Measuring and adjusting turbo charger wastegate actuator

• IMIB low pressure measurement feature


• Video:• Checking the linkage for wear on the N54

turbo


Situation• E82/E88 (135i), E89 (Z4), E90/E92/E93

(M3), E92/E93 (335is) with DCT transmission up to 09/2010 • Aftermarket scanner freeze-frame data is

not stored• Error does not cause drivability

complaints or SES illumination


Cause• DCT diagnostic software error causing

OBDII non-compliance


Correction• Service Action has been released• Reprogram with ISTA/P 2.39• Target integration: E89x-10-09-501• SI B28 01 10

• Video:• STEP Participants


Situation• All models

• When performing diagnosis with ISTA, components that require DIAGCODE for warranty purposes are not clearly specified


Information

• A new look-up chart has been created for parts replacements that require either • a DIAGCODE• a TeileClearing PuMA case

• This chart provides (1) central place to check if a component/vehicle needs a DIAGCODE or Teileclearing approval

• Refer to:• SI B00 03 06• SI B01 01 10 (to be updated shortly)



Choosing the Right Defect Code• An incorrect defect code may lead to an

unnecessary DIAGCODE request • e.g. Window switch peeling:

• should be 61 31 11 78 for poor surface finish – no DIAGCODE required

Choosing the Right Defect Code


Choosing the Right Defect Code• An incorrect defect code may lead to an

unnecessary DIAGCODE request • e.g. Window switch peeling:

• should be 61 31 11 78 for poor surface finish – no DIAGCODE required

• if 61 31 11 15 for permanent malfunction is used, a DIAGCODE is required

• Quality Feedback Awards



Technician’s Award• Technician's Award Winner

• 1 per month• $200

• Technician's Award Champion• 1 per calendar year• $1,500


Technician’s Award• August Winner

• Rob Pourian – Steve Thomas BMW

Congratulations!

Vehicle: 2006 530xiT (VIN: CN00356)Mileage: 50,887

Complaint: central locking is inop via the keyintermittently.

Cause: Broken wires in the right side of thetail gate wiring harness.

Correction: After reviewing SIB 61 07 10, the wiring harness P/N: 61 11 9 231 820 was ordered to make the necessary wiring repair. - electrical connector X328 on the replacement harness has a 4 pin connector instead of a 3 pin connector. - Figure CN00356-B shows the incorrect 4 pin connector that came with the replacement harness on the right and the correct 3 pin connector to the left.- X328 is the 3 pin connector for the right side reversing light assembly- The part numbers are: 61 13 8 369 720 Three pole connector housing, Qty. 1 and 61 13 0 006 626 Bushing contact, Qty. 3


Diagnosis Feedback• Diagnosis Feedback Winner

• 3 per month• $50

• Diagnosis Feedback Champion• 1 per calendar year• $500


Diagnosis Feedback• August Winners:

• Matthew Lankford – Nalley BMW of Decatur• Ed Gutierrez – South Bay BMW• Pete Lehman – Park Avenue BMW

Congratulations!

Info Only Case Update

F10 Early Warning Feedback Program

SI B00 05 10We ask that you submit an Info Only PuMA Case on

every F10 customer complaint or problem.


F10 Early Warning Feedback ProgramAugust Winners:


F10 Early Warning Feedback ProgramAugust Winners:• Joseph Aina – Ganley BMW


F10 Early Warning Feedback ProgramAugust Winners:• Joseph Aina – Ganley BMW• Kevin Ciccariello – Tulley BMW


F10 Early Warning Feedback ProgramAugust Winners:• Joseph Aina – Ganley BMW• Kevin Ciccariello – Tulley BMW• Matthew Smith – Life Quality BMW

• 3 Videos• Update of ISTA D.22• NED• ISTA Tips and Tricks

Workshop TechnologyISTA Utilization – Worldwide Comparison

US

A

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

Ger

man

y

Can

ada

Gre

at B

ritai

n

Me

xico

Chi

na

Japa

n

86% - OUTSTANDING!

30%

40%

50%

60%

70%

80%

90%

100%

Apr May Jun Jul Aug 6-Sep

Western

Eastern

Central

Southern

Workshop TechnologyRegional ISTA Utilization

National Average: 86%

Workshop TechnologyTimeline

2010 2011Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4

W-LAN/ISAP

Platform ISIS V 2.7.1 V 2.9.0 V 3

Programming ISTA/P

V2.37.x V2.38 V2.40 V2.41

D 2.19Diagnosis ISTA D2.21 D2.23D2.20

Support Support Improvements Begin

V 2.8.0

V2.39

D2.22

TODAY

Workshop TechnologySoftware Releases

• ISTA D2.22 shipped week of Sept 6

• ISTA/P 2.39 shipped week of Sept 13

• ISIS 2.8.0 general rollout to begin October 1

Pilot in progress

Weekend installations throughout October

Workshop TechnologyISIS 2.8.0 Features

• Further stability improvements

• Improved connection management with ITOOLS

• Wireless ISID/ICOM connectivity (diagnosis only)

• Others

Workshop TechnologyISAP Preparations

• API survey in progress

Workshop TechnologySupport Improvements

• Satisfaction surveys

• Follow each support case

• Further support details in October service roundtable

• Video• Warranty Department• Changes to the Self Authorization Policy

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