!"#$%&'(& )*+,-&).//0-,1+2,.-3& 4-15& 677& *,8923& *:3:*;:<5
!
!"#$#%&#'()*+
=,>+:7&?,-</+*>@&A:-,.*&BC&D=D6@&E,:7<87+33
F+-&).77,:*@&)DG@&D7:;+2:
A,/.-&H*+;:7@&)DG@&E*::7+-1:5<:
I*(+-&C:J+@&A:-,.*&B,1:&C*:3,<:-2&).-2,-8:-2&K.*>L.*1:&A2*+2:8,:3@&A2+LL,-8&4-<032*(&6-+7(323
).-2,-8:-2&K.*>L.*1:&M:19-.7.8,:3& N L*./&B=A&2.&6MA@&E=A&2.&G-7,-:&A2+LL,-8& +-<&D;:*(29,-8& ,-&I:2O::-
,-.%$."#'()*
$%&=+*19&"#$%&$PQ##&H=M&M,/:&R?.-<.-@&H=MS&
/01$(2#)1%3"(1$()".3'43$&(&0".560(*.5"(4.7-5&#"($-#38#"$(913(&0#(35'1.()".3'43$&1%6(14.%(.%(*.5"($4"##%:(;.5(73*(3'<5$&(&0#($.5%'(9.=57#()*(5$1%6(&0#($=1'#()3"(.%(&0#(35'1.()".3'43$&1%6(14.%:(!"#$%"&%'(%)**+,-.+*/0+1,0/ #22344% 2(53%660%7*/%*.,%8335%93$:;%<(&'#2'%=>?%2@4'(A3B%43BC"23%#'%)**%D-E,-/%F7*%//17%(B%A3AG3B43BC"234H4'#II"&J"&5@4'BKL2(A
• Listen through your computer by turning on your speakers after you log into the event. Sound will be coming through this icon:
• Do not close this audio broadcast box. • To increase the volume of sound coming
through your computer speakers adjust the sound bar on the audio Broadcast box shown above.
• If you continue to have trouble, please submit your need for assistance in the Q&A section.
Audio
Audio issues? Dial in to +44-‐203-‐478-‐5287access code 668 947 432 Need help? Contact SIA customer service at +44 (0)207 194 7759 or [email protected]
• Questions may be submitted at any time during the presentation. To submit a question:
• Click on the Question Mark icon (?) on the floating toolbar (as shown at the right).
• This will open the Q&A window on your system only.
• Type your question into the small dialog box and click the Send Button.
Questions?Q&A icon
©2016 by Crain Communications Inc. All rights reserved.
E0.(E#(A"#,&3@@1%6(F%'5$&"*(A%3=*$&$(1$(&0#(6=.)3=(3'91$."(.%($&3@@1%6(3%'(2."8@."4#($.=5&1.%$
* G0*&32+LL,-8&L,*/&/:/':*39,U& ,3&1./U.3:<&.L&/+-(&.L&29:&7+*8:32&*:8,.-+7@&\5A5&+-<&87.'+7&32+LL,-8&L,*/3&,-&+<<,2,.-& 2.&*:U*:3:-2+2,;:3&L*./&+77&U+*23&.L&29:&1.-2,-8:-2&O.*>L.*1:&,-<032*(5
* G0*&)KA&).0-1,7&/:/':*39,U& *:U*:3:-23&.;:*&]$##&',77,.-& ,-&+--0+7&1.-2,-8:-2&O.*>L.*1:&3U:-<5
* K:&+*:&+&2*032:<&+<;,3.*&U*.;,<,-8& .'W:12,;:& *:3:+*19&O,29,-&29:&1.-2,-8:-2&O.*>L.*1:&:1.3(32:/5
G.5%'#'(1%(HIJI* 61[0,*:<&'(&)*+,-&).//0-,1+2,.-3& R]"##=&/:<,+&1.-87./:*+2:S&,-&
"##^@&9:+<[0+*2:*3&,-&=.0-2+,-&B,:O@&)+7,L.*-,+& +-<&?.-<.-@& D-87+-<
* )./U*:9:-3,;:& +-<&;+32&,-<032*(& +-<&+<;,3.*(& 3:*;,1:& :VU:*,:-1:&+/.-8&:V:102,;:@&+<;,3.*(& +-<&*:3:+*19&2:+/
!"#$%&'(& )*+,-&).//0-,1+2,.-3& 4-15& 677& *,8923& *:3:*;:<5
!"#$ !%&'()*$+,-.,/0$ 123/4)3*$ 2&.*)($*)045
©2016 by Crain Communications Inc. All rights reserved.
!!"6$!%'4)'&)'7$89&(34)%'$3'9$:,(,/4);)(34)%'$6/%7/3-$8'<3'(,-,'4$=''%&'(,-,'4
!"#$%&'()%*"%$'#+%,-%.#$/0*)1!"#$%230#/%4'#*(%,-%.#$/0*)%'5'06'76$1
!"#$%'8*"9'*0"+%*"%)8790*%,-%.#$/0*)%$'#+$/1!"#$%'::"#/'76$;
-<2-=>%("8#%,,?4,$#*0:0.'*0"+%:"#%'+%@//0*0"+'6%23#$$%A$'#)B
+(,-./0%123&)-4%$552),-)'2%6%7%8819%8:;%842,&5
<=>7?% 3.% 84-&)% 8(@@A)&'-5&()0% B)'!%$CC%4&DE50% 42024F2,!
!!"6> ?2(%-)'7$!*300,06U*,7&$$N$"@&"#$%&_&?.-<.-6U*,7&"PN"%@&"#$%&_&).1+N).7+&`X@&627+-2+@&H6a0-:&$PN$%@&"#$%&_&IC&`X@&`.032.-@&Mb
/03%8(*.5(&.(.5"($-.%$."K
<=>7?% 3.% 84-&)% 8(@@A)&'-5&()0% B)'!%$CC%4&DE50% 42024F2,!
A.0*1:Q&A2+LL,-8&4-<032*(&6-+7(323
/0#(E."8@."4#(,.=5&1.%$(L4.$*$(F==5$&"3&#$(,.-01$&143&1.%(3%'(M.7-=#N1&*
F%4"#3$1%6(O1$1)1=1&*( AP?(M*4=143=1&*
Future of Workforce Management• Employees
– Full time or part time – Apprentices, trainees, and paid interns
• Non-‐Employees– Temporary workers– Independent contractors or consultants/freelancers– Online workers (e.g. micro tasks, crowdsourced, etc.)– Professional services (e.g. management consultants, lawyers)– Outsourced services (e.g. security guards, maintenance)– Partners (e.g. supply chain, partnerships, joint ventures) – Formal and informal volunteers (e.g. self-‐service customers)– Franchisees/affiliates/associates (e.g. marketing, sales activities, etc.)– Robots/drones/cognitive computing applications
© 2015 Crain Communications Inc. All rights reserved. ©2015 by Crain Communications Inc. All rights reserved.
Projected Contingent Share of Workforce
Source: Staffing Industry Analysts – Contingent Workforce Managers Survey 2014
©2015 by Crain Communications Inc. All rights reserved.
R#@."#(2#(6#&($&3"&#'K::R#@."#(2#(6#&($&3"&#'K::
!&"#$P&)*+,-&).//0-,1+2,.-3&4-15&677&*,8923&*:3:*;:<5
Next generation?Online Staffing -‐ An online platform (Human Cloud) model that enables specific hirers and specific (typically contingent) workers to enter into, complete and transact work arrangements. It is the oldest “human cloud” model (arising in the early 2000s). there are more than 60 different kinds of businesses in this segment, which accounted for about $1 billion in global billings in 2012).
Freelancer Management System(s) (FMS) —A category of contingent workforce management technology that enables enterprises to self-‐manage their engagements with independent contractors and freelancers. To fall within the FMS category, a solution provider must provide a complete, end-‐to-‐end technology system that can enable users in an organization to search for and find a particular worker and activate, complete and pay for the work engagement within the system.
© 2015 Crain Communications Inc. All rights reserved.
S%=1%#(,&3@@1%6+(/0#(,37#(3%'(?1@@#"#%&
M:/U.*+*(&A2+LL,-8S%=1%#(
,&3@@1%6VGQ,
E*::7+-1:K.*>:*
H422C-)'29C-5I(4@
!*),'40
M:/U.*+*(&K.*>:*
94&F-52%:@JC(.@2)5%$D2)'.
!*),'40
<=>7?% 3.% 84-&)% 8(@@A)&'-5&()0% B)'!%$CC% 4&DE50% 42024F2,!
G0*&AU:+>:*3&M.<+(l
=,>+:7&?,-</+*>@&A:-,.*&BC&D=D6@&E,:7<87+33
F+-&).77,:*@&)DG@&D7:;+2:
A,/.-&H*+;:7@&)DG@&E*::7+-1:5<:
=.<:*+2.*QI*(+-&C:J+@&A:-,.*&B,1:&C*:3,<:-2&).-2,-8:-2&K.*>L.*1:&A2*+2:8,:3@&A2+LL,-8&4-<032*(&6-+7(323
7?5E K-4'EL%=>7?
!%'4)'7,'4$"%/@;%/(,$A,(<'%*%7),0$> ;/%-$B+#$4%$=A#C$D+#$4%$E'*)',$ #43;;)'7$ 3'9$8F,/G4<)'7$ )'$H,4I,,'
© 2016 SAP SE or an SAP affiliate company. All rights reserved. 18Internal
Agenda
Services Procurement Evolution
The Freelancer Market - Overview and Trends
VMS and FMS providers – How do they work together?
Panel Discussion
< =>7?%M$9%M:%(4%-)%M$9%-II&C&-52%'(@J-).!%$CC%4&DE50%42024F2,! 7XB)524)-C
J&-3'$#,/F)(,0$6/%(&/,-,'4$ K LMNOP0
! Decentralized buying! Lots of human capital suppliers! Private talent databases
Business Units
Large Firm
Vendors
S2),(4%$
S2),(4%Y
S2),(4%8
S2),(4%W
< =>7?%M$9%M:%(4%-)%M$9%-II&C&-52%'(@J-).!%$CC%4&DE50%42024F2,! 7XB)524)-C
J&-3'$#,/F)(,0$6/%(&/,-,'4$ K LMNOP0
! Decentralized buying! Lots of human capital suppliers! Private talent databases
Business Units
Large Firm
Vendors
S2),(4%$
S2),(4%Y
S2),(4%8
S2),(4%W
S2),(4%:
Worker
< =>7?%M$9%M:%(4%-)%M$9%-II&C&-52%'(@J-).!%$CC%4&DE50%42024F2,! =>B)524)-C
! Centralized buying! Fewer suppliers! Emergence of Job Boards
Vendors
S2),(4%$
S2),(4%Y
S2),(4%8
S2),(4%W
S2),(4%:
Business Units
M(A4'&)D%Z4(AJ
Large Firm
< =>7?%M$9%M:%(4%-)%M$9%-II&C&-52%'(@J-).!%$CC%4&DE50%42024F2,! =>B)524)-C
! Centralized buying! Fewer suppliers! Emergence of Job Boards
Vendors
S2),(4%$
S2),(4%Y
S2),(4%8
S2),(4%W
S2),(4%:
Business Units
M(A4'&)D%Z4(AJ
Large FirmJob
Boards Worker
J&-3'$#,/F)(,0$6/%(&/,-,'4$ K ,3/*G$LMMOP0
< =>7?%M$9%M:%(4%-)%M$9%-II&C&-52%'(@J-).!%$CC%4&DE50%42024F2,! =7B)524)-C
J&-3'$#,/F)(,0$6/%(&/,-,'4$ KQOOO
! Vendor as VOP/MSP! Further reduction in supply base
Fortune 500 Firm
Business Units
M(A4'&)D%Z4(AJ
Vendors
S2),(4%$
S2),(4%Y
S2),(4%8
S2),(4%W
S2),(4%:
< =>7?%M$9%M:%(4%-)%M$9%-II&C&-52%'(@J-).!%$CC%4&DE50%42024F2,! =7B)524)-C
J&-3'$#,/F)(,0$6/%(&/,-,'4$ KQOOO
! Vendor as VOP/MSP! Further reduction in supply base
Business Units
M(A4'&)D%Z4(AJ
Fortune 500 Firm
Vendors
S2),(4%$
S2),(4%Y
S2),(4%8
S2),(4%W
S2),(4%:
SQ9
Job Boards Worker
< =>7?%M$9%M:%(4%-)%M$9%-II&C&-52%'(@J-).!%$CC%4&DE50%42024F2,! ==B)524)-C
J&-3'$!32)43*$6/%(&/,-,'4$ K QOOR
Business Units
M(A4'&)D%Z4(AJ
Large Firm
KM994(D4-@
+2'E)(C(D.
Vendors
S2),(4%$
S2),(4%Y
< =>7?%M$9%M:%(4%-)%M$9%-II&C&-52%'(@J-).!%$CC%4&DE50%42024F2,! ==B)524)-C
J&-3'$!32)43*$6/%(&/,-,'4$ K QOOR
Business Units
M(A4'&)D%Z4(AJ
Large Firm
KM994(D4-@
+2'E)(C(D.
Vendors
S2),(4%$
S2),(4%Y
S2),(4%8
WorkerJob
Boards
9-.4(CC
Y9Q
QII0E(42
Direct source contractors
Worker
< =>7?%M$9%M:%(4%-)%M$9%-II&C&-52%'(@J-).!%$CC%4&DE50%42024F2,! =[B)524)-C
A<,$D/,,*3'(,/$ +3/@,4$ S0$8F%*F)'7$ :32)9*G
* \2R%0(A4'20%(I%5-C2)5%2@24D&)D
* B)'42-02,%&)524205%&)%'245-&)%&),A054&20%#%'-52D(4&20%]B+L%'42-5&F2L%I&2C,%024F&'20L%25'!^
* \2R%2)D-D2@2)5%@(,2C0%,2F2C(J&)D%R&5E%42D&()-C_'(A)54.P3-02,%F-4&-5&()0 +=:T8A6U=!8#
6E:A=U#
D:88U=V!8:#
!:8=ASB8$!EVA8VA
MONTHM + 1 HK + M
!:8=ASB8$!EVA8VA
6E:A=U#
© 2016 SAP SE or an SAP affiliate company. All rights reserved. 24Internal
Market Trends UK
� UK’s recruitment industry as seen a turnover of £31.5bn in 2014/15
� 3.6% increase in temporary workers to 1.2m on any day
� Permanent placements remained static
� Technical engineering, industrial/blue collar and secretarial/ clerical are generating the most revenue
Source: REC.co.uk
© 2016 SAP SE or an SAP affiliate company. All rights reserved. 25Internal
Market Trends Germany
• German enterprises are developing digital roadmaps as they recognise the strategic value in technology for their businesses
• The DACH market (Germany, Austria, Switzerland) is experiencing over a longer period of time shortage of qualified staff
• The usage of freelancers in enterprises of all sizes has been growing continuously year to year and has now become a critical success factor for project execution
• Freelancer of all specialties, particularly IT, Engineering, PMO are being hired in growing numbers to support organisations with their expertise and flexibility
• The preferred sourcing channel for freelancers is still direct hiring but the values have changed dramatically in the last years in favor of online market places, FMS and service providers
Source: Freelance.de Trend Study 2015
< =>7?%M$9%M:%(4%-)%M$9%-II&C&-52%'(@J-).!%$CC%4&DE50%42024F2,! =?B)524)-C
SA$D/,,*3'(,/$ +3/@,4$W,/-3'G
+E2%B+%H422C-)'24%@-4O25% &)%Z24@-).%%&0%'()05-)5C.%D4(R&)D
M(A4'2d%jk)2),()O Z@3U
© 2016 SAP SE or an SAP affiliate company. All rights reserved. 27Internal
How can VMS and FMS solutions work together?
© 2016 SAP SE or an SAP affiliate company. All rights reserved. 28Internal
Value for the End User and the Business
Hiring Manager Needs� Easily find freelance talent� Quickly on-board pre-identified freelancers
� Track deliverables� Automate invoicing
Business Needs� Facilitate talent access� Drive optimal value/cost ratio by providing alternatives
� Enforce compliance
HIRING MANAGER
BUSINESS
© 2016 SAP SE or an SAP affiliate company. All rights reserved. 29Internal
Panel
Mikael Lindmark Simon GravelDan Collier
< =>7?%M$9%M:%(4%-)%M$9%-II&C&-52%'(@J-).!%$CC%4&DE50%42024F2,! [>B)524)-C
S-'-)'.%842-5&() Q)3(-4,&)D
!"#$%&'()*(+,,
%-!
./,012'3
-!#
S-'-)'.%$JJ4(F-C
S-'-)'.%W&054&3A5&()
!%-.)')'7$ B+#$3'9$D+#$> 6/%(,00
842-52%$00&D)@2)5 +&@20E2250
S-'-)'.%e2JC&'-52,
K-5'E2,L%K-4O252,%#%e-)O2,
8-),&,-52%MA3@&55-C
B)F(&'&)D
+&@20E2250842-52%8()54-'5
B)F(&'&)D
8()54-'5%\(5&I&'-5&()
9-.@2)50
© 2016 SAP SE or an SAP affiliate company. All rights reserved. 31Internal
About Elevate
• 70 applicants per role, within 48-72 hours
• Ranked based on culture fit, skills fit, tenure and more
• Coverage across all white collar disciplines where average day rates are north of £400, specific vertical deep expertise in IT/Technology
• Talent pool in hundreds of thousands with tens of thousands live and looking at any one time.
• Integration points with VMS are ability to pick up vacancies, and push candidates back to VMS
• -Payroll covered via 3rd party payroll firms
© 2016 SAP SE or an SAP affiliate company. All rights reserved. 32Internal
About Freelance.de
• Online marketplace for freelancer staffing, launched in 2007 (D/A/CH-region)
• Average project value ist 52000€, average hourly rate is 72€/hour (day rate is then 72*8 = 576€). Average project length ist around 6 months (90 days)
• Freelance talent pool 80000 in Germany, 8000 in Austria, 2000 in Switzerland
• Over 1000 freelancers online simultaneously (per App, webbrowser) searching for projects
• 3 to 5 prequalified applicants per posting on average within one week
• Integration points:• VMS to FMS -> Posting projects / integrated search of DB (over FMS)• VMS to FMS -> Pools postings• FMS to VSM -> Applications with profiles in desired formate, availability and calendars, validated candidates
© 2016 SAP SE or an SAP affiliate company. All rights reserved. 33Internal
Questions?
A<3'@$G%& !%'43(4$ )';%/-34)%'\
K&O-2C%j&),@-4O T M$9%H&2C,DC-00@&O-2C!C&),@-4Op0-J!'(@
W-)%8(CC&24%T :C2F-52%9C-5I(4@%j5,!,'p2C2F-52,&42'5!'(@
M&@()%Z4-F2C%T H422C-)'2!,20!D4-F2CpI422C-)'2!,2
© 2016 SAP SE or an SAP affiliate company. All rights reserved. 35Internal
© 2016 SAP SE or an SAP affiliate company. All rights reserved.
No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission ofSAP SE or an SAP affiliate company.
SAP and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP SE (or an SAP affiliate company) in Germany and other countries. Please see http://global12.sap.com/corporate-en/legal/copyright/index.epxfor additional trademark information and notices.
Some software products marketed by SAP SE and its distributors contain proprietary software components of other software vendors.
National product specifications may vary.
These materials are provided by SAP SE or an SAP affiliate company for informational purposes only, without representation orwarranty of any kind, and SAP SE or its affiliated companies shall not be liable for errors or omissions with respect to the materials. The only warranties for SAP SE or SAP affiliate company products and services are those that are set forth in the express warranty statements accompanying such products and services, if any. Nothing herein should be construed as constituting an additional warranty.
In particular, SAP SE or its affiliated companies have no obligation to pursue any course of business outlined in this document or any related presentation, or to develop or release any functionality mentioned therein. This document, or any related presentation, and SAP SE’s or its affiliated companies’ strategy and possible future developments, products, and/or platform directions and functionality are all subject to change and may be changed by SAP SE or its affiliated companies at any time for any reason without notice. The information in this document is not a commitment, promise, or legal obligation to deliver anymaterial, code, or functionality. All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ materially from expectations. Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of their dates, and they should not be relied upon in making purchasing decisions.
© 2016 SAP SE or an SAP affiliate company. All rights reserved. 36Internal
© 2016 SAP SE oder ein SAP-Konzernunternehmen. Alle Rechte vorbehalten.
Weitergabe und Vervielfältigung dieser Publikation oder von Teilen daraus sind, zu welchem Zweck und in welcher Form auch immer, ohne die ausdrückliche schriftliche Genehmigung durch SAP SE oder ein SAP-Konzernunternehmen nicht gestattet.
SAP und andere in diesem Dokument erwähnte Produkte und Dienstleistungen von SAP sowie die dazugehörigen Logos sind Marken oder eingetragene Marken der SAP SE (oder von einem SAP-Konzernunternehmen) in Deutschland und verschiedenen anderen Ländern weltweit.Weitere Hinweise und Informationen zum Markenrecht finden Sie unter http://global.sap.com/corporate-de/legal/copyright/index.epx.
Die von SAP SE oder deren Vertriebsfirmen angebotenen Softwareprodukte können Softwarekomponenten auch anderer Softwarehersteller enthalten.
Produkte können länderspezifische Unterschiede aufweisen.
Die vorliegenden Unterlagen werden von der SAP SE oder einem SAP-Konzernunternehmen bereitgestellt und dienen ausschließlich zu Informationszwecken. Die SAP SE oder ihre Konzernunternehmen übernehmen keinerlei Haftung oder Gewährleistung für Fehler oder Unvollständigkeiten in dieser Publikation.Die SAP SE oder ein SAP-Konzernunternehmen steht lediglich für Produkte und Dienstleistungen nach der Maßgabe ein, die in der Vereinbarung über die jeweiligen Produkte und Dienstleistungen ausdrücklich geregelt ist. Keine der hierin enthaltenen Informationen ist als zusätzliche Garantie zu interpretieren.
Insbesondere sind die SAP SE oder ihre Konzernunternehmen in keiner Weise verpflichtet, in dieser Publikation oder einer zugehörigen Präsentation dargestellte Geschäftsabläufe zu verfolgen oder hierin wiedergegebene Funktionen zu entwickeln oder zu veröffentlichen. Diese Publikation oder eine zugehörige Präsentation, die Strategie und etwaige künftige Entwicklungen, Produkte und/oder Plattformen der SAP SE oder ihrer Konzernunternehmen können von der SAP SE oder ihren Konzernunternehmen jederzeit und ohne Angabe von Gründen unangekündigt geändert werden.Die in dieser Publikation enthaltenen Informationen stellen keine Zusage, kein Versprechen und keine rechtliche Verpflichtungzur Lieferung von Material, Code oder Funktionen dar. Sämtliche vorausschauenden Aussagen unterliegen unterschiedlichen Risiken und Unsicherheiten, durch die die tatsächlichen Ergebnisse von den Erwartungen abweichen können. Die vorausschauenden Aussagen geben die Sicht zu dem Zeitpunkt wieder, zu dem sie getätigt wurden. Dem Leser wird empfohlen, diesen Aussagen kein übertriebenes Vertrauen zu schenken und sich bei Kaufentscheidungen nicht auf sie zu stützen.
©2016 by Crain Communications Inc. All rights reserved.
2016 Webinars
6/04/2016 What’s hot in 2016? A taste of CWS Summit Europe
21/04/2016 When is RPO (Recruitment Process Outsourcing) a good workforce solution fit, and not so good?
05/05/2016 Leveraging the Flexible Workforce: Buyer Perspectives on the Promise of Total Talent Management
11/05/2016 Total Talent Management-‐Fact or Fiction?9/06/2016 Keeping Pace with Worker Misclassifications in the Gig Economy14/07/2016 SOW and Program Management, Metrics and Measurements That Make Sense20/07/2016 The Legal Minefield -‐ What is your organisation ultimately accountable for?11/08/2016 Leveraging the Human Cloud for Competitive "Talent" Advantage!08/09/2016 Setting the Bar: Standards to Drive CW Program Success14/09/2016 Contingent Workforce Policies That Stick13/10/2016 Legal Update 201619/10/2016 Global SOW Trends and Strategy10/11/2016 VMS / MSP Landscape 2016: The State of the Art
• Copies of the slides and a link to the audio recording will be distributed to all attendees within 48 hours following the webinar
• A replay of the webinar will be available for CWS Council Members at www.staffingindustry.com
©2016 by Crain Communications Inc. All rights reserved.