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Confidential Siirto & Instant Payments Update on Open Payment Ecosystem 13.12.2018 Sami Uski
Transcript

Confidential

Siirto & Instant PaymentsUpdate on Open Payment Ecosystem

13.12.2018

Sami Uski

© Tieto Corporation

Public

Agenda• Background

• Update

• Siirto status

• Instant payments

• Our ecosystem Work Packages

• E-commerce

• Instore

• E-Receipt – TRECO

• Nordic co-op & harmonisation

• Next?

• Q&A

2

Public

BackgroundWhat, how and why?

© Tieto Corporation

Public

WHY - We need strong ecosystem for consumer

payments developmentAll stakeholders are needed to make a good service for consumer

4

Payment

platforms

Banks

P2P

Personal Finance

Management (PFM)

PSP

Retailer

PISP

Autho-

rities

Service

provider

Ticketing

Nearfield

payments

eCommerce

Financing

Regulations

PSD2

Receiver register

(Siirto)

Realtime payments

(ARPP)

CardSCT inst

Merchant services

E-receipt

Stored value/time

Tieto Experience Hub

POS terminals

© Tieto Corporation

Public

Tieto Experience Hub

Core

Team

START-UP

RETAILER

TECHO-

NOLGY

PROVIDER

BANK

/ PSP

SERVICE

PROVIDER

XSolution

shaping

Cross-

industry

WS

Ideation

WS

Hackathon

Vol 1

ADVI-

SORY

BOARD

Gives the direction for

development

Many smaller meetings

lead to one cross

industry WSWSWS

WS

WS

Working group to

shape one area

solution

HOW - Set-up overview and way-of-working

© Tieto Corporation

Public

Public

WHAT - Next in our roadmap

Consumer

payments

In-store

payments

eCommerce

payments

E-receipt

We are following the Pan-European development:SEPA Instant Payments – SCT Inst AND national schemes

Experiences with Instant Payments – that’s why Tieto?

PesaLink launch in February

2017

2

Siirto launch in March 2017

Swish partnership in 2017

1

3 4

Connectivity service 2018

Consultancy

& ready services

& software for

Banks/PSPs

5

© Tieto Corporation

Public

Public

Update

ENABLES DIFFERENT PAYMENT USE CASES

Person-to-person

Also from one bank to another,

one application/ wallet to another

E-commerce Retail

© Tieto Corporation

Public

© Tieto Corporation

Public

© Tieto Corporation

Confidential

Payment wallet examples

12

Open platform for multiple wallets Closed platforms

© Tieto Corporation

Confidential

Simple API hiding the complexity of the

instant payment infrastructure

13

Instant Payment API

INITIATEPAYMENT

STATUS

PAYMENT

REQUESTPROXY

LOOK-UP

INTRODUCTION

REQUEST

P2P MERCHANT PAY B2C B2B

Siirto

registry

Automatia

ARPP

Swish

registry

Bankgirot

BIR

© Tieto Corporation

Confidential

14 https://www.project27.info/

© Tieto Corporation

Public

STATUS

Ecosystem for

Real Time Money

in Finland

Tieto Experience Hub

Confidential

Confidential

Next in our roadmap for open ecosystem project

WP2 - In-store

payments

WP1 - eCommerce

payments

WP3 - E-receipt

We are following the Pan-European development:- SEPA Instant Payments – SCT Inst AND national schemes

- SWISH, VIPPS, Mobile Pay

- Other Nordic initiatives

Q1-2 / 201803 / 2017

P2P Launch

06 / 2017

E-commerce

In platform

Q4 / 2018

Specs

Q3-4 / 2018

Pilot / PoCRTECO

Rulebook

Pilots /

PoC

Q3 / 2018

Confidential

Confidential

E-Commerce

WP1 - eCommerce

payments

03 / 2017

P2P Launch

06 / 2017

E-commerce

In platform

Confidential

© Tieto Corporation

Confidential

Siirto eCommerce – payment request

Tieto Experience Hub

Confidential

© Tieto Corporation

Confidential

Siirto eCommerce – payment request approved

Tieto Experience Hub

© Tieto Corporation

Confidential

20

© Tieto Corporation

Public

Public

In-store

WP2 - In-store

payments

Q1-2 / 2018

Specs

Q3-4 / 2018

Pilot / PoC

Confidential

Next - in-store payments with Siirto

Traditional

POS

New generation

POS

Tieto Experience Hub

Study for Siirto completed with

initial recommendations.

First conceps implemented

for the need.

Confidential

Completed - in-store PoCs and Pilots

Tieto Experience Hub

Finland with Siirto Sweden with Swish

QR

BLE

pilot

BLE

pilot

QR

© Tieto Corporation

Confidential

24

Instore payments with Swish in Sweden

© Tieto Corporation

Confidential

Suggestion in May 2018 - Pilot in Finland?

25

Swish is currently in a prototyping phase of a

multi-vendor BLE payment terminal solution.

Initial pilots should begin early 2018.

What is the

interest to start

similar pilot in

Finland?

© Tieto Corporation

Confidential

Ajatus in-store ratkaisun mallista?

26

Keskitetysti Siirtoon

SDK-paketti, jonka

kautta tuki 3-4 BLE

ratkaisulle.

Näiden kautta

varmistetaan tuki

pääosalle

nykytoimijoista- Nets, Verifone, …

Sekä kuvattuna

ekosysteemin

yhteinen speksi

maksun flowsta.

Pilottitoteutukset

SDK Payment flow Pilotti

Otetaan opit SWISHillä tehdystä pilotista

© Tieto Corporation

Confidential

Introduction – Roles for common In-store paymentAll stakeholders are needed to make a good service for consumer

27

Payment

platforms

Banks

(AS-PSP)

PSP

Retailer

PISP

Autho-

rities

Service

provider

Tieto Experience Hub

Common Specs

+ rulebook

Investment on BLE

Technology in the stores

Package common

SDK Incl 3-4 BLE

drivers

Take Siirto SDK

In wallet app

Commit to common

flow specs + rulebook

Payment terminals

with BLE support and

service able to call

Automatia Siirto API

Need: Loyalty

schemes supported

in flow

QR as back-up ?

Payment

terminal

POS

PSP

SIirto

AS-PSP

PSP

AS-PSP

Payment

request

Provide

proxy

© Tieto Corporation

Confidential

Introduction – Roles & flow for common In-store specsEnd-to-end solution flow

28Tieto Experience Hub

Step 6 Approve

payment with Payment

request

Payment

terminal

POS

PSP

SIirto

AS-PSP

PSP

AS-PSP

Step 1. Provide

proxy

Step 3. Provide

IDs based on

proxy eg loyalty,

e-receipt delivery

address

Step 2 & 5

Facilitation &

routing

Step 4 Provide final

payment amount eg

based on loyalty ID

Step 7 Distribute e-

receipt to the delivery

address

© Tieto Corporation

Confidential

29

Initiating WS suggested 29/12 – the decision needed in the ecosystem if it’s time to put this forward?

Next?

Confidential

Confidential

E-receipt

& RTECO

WP3 - E-receipt

Q4 / 2018

RTECO

Rulebook

Pilots /

PoC

Q3 / 2018

Confidential

© Tieto Corporation

Confidential

Real Time Ecosystem - RTECO-hanke

31https://teknologiateollisuus.fi/fi/ekuitti-eroon-paperikuiteista

Confidential

© Tieto Corporation

Confidential

RTECO – työ operationalisoitunut

32

Confidential

© Tieto Corporation

Confidential

Common flows for In-store payment with e-receiptEnd-to-end solution flow

33Tieto Experience Hub

https://teknologiateollisuus.fi/sites/default/files/file_attachments/2018_ekuitti_eng_sisus_vedos_6_0.pdf

Confidential

© Tieto Corporation

Confidential

34

© Tieto Corporation

Public

Tieto Experience Hub

Value addes services - E-receipts pilotCard payment and providing e-receipt both as image for visualization and as structured data

(format: Finvoice) routed to automated book keeping

Payment and

e-receipt data

Routing for

visualisationValue of

structure data

PilotMarch

2017

Confidential

Nordic co-opWe are following the Pan-European development:

- SEPA Instant Payments – SCT Inst AND national schemes

- SWISH, VIPPS, Mobile Pay

- Other Nordic initiatives

© Tieto Corporation

Confidential

Swish – statistics in Sweden

37

Case Swedish Railway:

Only few days after launching Swish

as payment option for train tickets

1/3 of the customers have paid their

tickets with Swish app.

In less than 6 months 40% of all

payment in their digital channels is

done with Swish

Case Svenska Spel:

With Swish 20% less drop-out in

check out

https://www.getswish.se/sv-press/statistik/

© Tieto Corporation

Confidential

38

© Tieto Corporation

Confidential

39

© Tieto Corporation

Confidential

Some experience so far

40

E-commerce

Rapid growth and adoptation

by users in Sweden.

Over 60% conversions

in web-shops in 6 months.

Better user experience compared to

complexity by PCI/DSS and 3D security.

In-store

Very hard to beat card payment user

exeperience – especially contactless cards

and connect to loyalty schmes.

Or Apple Pay with high user activity.

BUT value can be found on new user flows

in different situations eg restaurants.

Source:

http://www.ehandel.se

© Tieto Corporation

Confidential

Harmonisation?

41

Specifications Technology

implementationsPlatforms

© Tieto Corporation

Confidential

42 https://www.project27.info/

© Tieto Corporation

Confidential

Some speculation on P27?

43

Instant Payment API

INITIATEPAYMENT

STATUS

PAYMENT

REQUESTPROXY

LOOK-UP

INTRODUCTION

REQUEST

P2P MERCHANT PAY B2C B2B

Siirto

registry

Automatia

ARPP

Swish

registry

Bankgirot

BIR

Confidential

What we don’t do in

ecosystem?

© Tieto Corporation

Confidential

Payment applications on top of shared infrastructure or

on common specifications

45

Instant Payment API

INITIATEPAYMENT

STATUS

PAYMENT

REQUESTPROXY

LOOK-UP

INTRODUCTION

REQUEST

P2P MERCHANT PAY B2C B2B

PSP APP / API CORP APP / APIPAY APP

POST PRE

CORP APP / API

Scheduled …

E-comm Restau-rant

Store Ticketing

ERP

B2B e-comm

Purchase to pay

Order to cash

POST PRE

Instant

Salary…

RefundPayment

request

© Tieto Corporation

Public

Public

Next?

Confidential

Confidential

Next in our roadmap for open ecosystem project

WP2 - In-store

payments

WP1 - eCommerce

payments

WP3 - E-receipt

We are following the Pan-European development:- SEPA Instant Payments – SCT Inst AND national schemes

- SWISH, VIPPS, Mobile Pay

- Other Nordic initiatives

Q1-2 / 201803 / 2017

P2P Launch

06 / 2017

E-commerce

In platform

Q4 / 2018

Specs

Q3-4 / 2018

Pilot / PoCRTECO

Rulebook

Pilots /

PoC

Q3 / 2018

Confidential


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