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6 July 2016
Silver Fern FarmsPresentation to Sustainable Business Council Jane Taylor – Independent Director
“Sustainability is one of those words meaning everything and nothing at the same time”
LordJohnBrowne– formerCEOofBPfrom1995to2007
[Thisaddressdraws heavilyfromtheinsightsofLordBrowne,whohascommentedextensivelyontheroleofbusinessanditsnecessaryconnectiontosociety]
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A lesson from history….
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• ThelifeexpectancyofleadingUScompaniesinthe1920swas67years;todayitisonly15years.By2020itisestimatedthatmorethanthree-quartersoftheS&P500willbecurrentlyunknown firms.
• NZstatistics(anecdotally)tellasimilarstoryforlistedcompanies.
• Reasonsoftencitedfortheincreaseintherateofcorporatefailuresincludethepressuresofglobalisationandincreasingcompetition,accesstocapital,changingconsumerpreferencesinrapidlyevolvingmarketsanddisruptivetechnologies.Indeed,allofthesearerelevantfactors.
• However,recentstudiesofthehistoryofcorporatefailurehavefoundthatlongtermsurvivalisdirectlyrelatedtoacompany’sabilitytoconnecteffectivelywithexternalstakeholdersandcontributepositivelytosociety.
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What do we mean by corporate sustainability?
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• Theessenceofcorporatesustainabilityisthattosurviveandgrowoverthelongterm,companiesmustcreatevalueforbusinessANDforsociety.Todothissuccessfully, companiesmustembedsocietalvaluesintotheircorepurposeandstrategy.
• Purposeiscritical:aclearpurposewillensurethatacompany’sproductsorservicesmeettheneedsofthesociety itengageswith.Toachievethis,acompany’spurposeneedstoconsiderwhatvaluethecompanywillcreateforsociety.Inotherwords,itshoulddefinethecontributionthatthebusinesswillmaketosociety– whatthecompanybelievesandwhatitstandsfor.Bydefiningcontributioninthisway,acompanycanformulateaclearengagementstrategywithexternalstakeholders.
• Indefiningpurpose,focusonlyontheissuesthataremostrelevanttothecompany’scorecommercialactivity.Winswillonlybeobtainedinalimitednumberofenvironmentalandsocietalareas.Aimtomeetminimumstandardsinareasthatarelessapplicable.
• Sustainabilityisthelifebloodoflongtermbusinessprosperity,growthandultimatelysurvival.Itisasintegraltostrategyaspurposeandstrategyaretocorporatesuccess.
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“Corporate Social Responsibility” is not enough
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• CorporateSocialResponsibility(CSRorESG)haslargelyfailedtodeliversustainablebusinessesbecauseitsinitiativesareusuallydisconnectedfromacompany’scorepurposeandstrategy. Asaresult,theeffectivenessofCSRincreatinglongtermvalueforeitherbusinessorsocietyisseriouslyindoubt.
• ExecutivesoftenviewESGascomprising“fluffy”andlargelyirrelevantprojectsthatnegativelyimpactthebottomline. ESGprojectsoftensurviveatthewhimofseniorexecutivesratherthanbecauseofthevaluethattheycreateforthebusiness.
• Astutestakeholders increasinglyconsiderESGreportingtobemeaninglesspropagandaatbestor,atworst,anoutrightattemptbycompaniestomasktheirfailuretoresponsiblyaddressrealenvironmentalorsocialissues.
• ThespectaculardemiseofEnronillustratesthedangersthatcanbeassociatedwithCSR.
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Sustainability delivers a competitive advantage
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• Astrongconnectionwithsocietyis“thenewfrontierofcompetitiveadvantage”.
• Connectingeffectivelywithsocietycandifferentiateabusiness inmanyways,fromthegenerationofnewrevenuestreamstoreducedregulatoryrisk,marketaccessandlowerresourcecosts. Forgingaconnectionwithsocietyimpactspositivelyonacompany’sreputationthroughbuildinga‘reservoirofgoodwill’thatcanbeaccessedwhenitinevitablymakesacriticalmistake.
• ReputationisnotanartificialconstructcreatedbycleverPRoradvertising;itisanoutcome thatisdeterminedbyhowwellacompanymeetssociety’sdemandsintheconductofitsbusinessactivities.Companiesthatintegrateexternalengagementintocorestrategyarefarbetterpositionedtoacquireastrongreputationandmorelikelytosurviveaproductsafetycrisis,aseriousenvironmentalincidentoracorruptionscandal.
• Acompany’sreservoirofgoodwillultimatelydeterminesitscompetitivenessand,inamajorcrisis,viability.Itisoneofthemostvaluableassetsabusinesspossesses.
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A sustainable approach
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• Thelongtermsuccessofacompanywilldependonitsrelationshipswiththeexternalenvironmentthatitoperatesin– which includescustomers,suppliers,investors,employees,regulators,politicians,NGOs,theenvironmentandtechnology.
• Foracompanytobesuccessfulintoday’sworld,societaldemandsmustbeincorporatedintocommercialstrategyandoperationsateverylevelofthebusiness.
• Choicesmadethroughoutthebusiness,fromtheboardroomtothefactoryfloor,affectacompany’srelationshipswithitsexternalstakeholders. ForSilverFernFarmstodeliveronitsstrategy,everyoneofour7,000employeesand16,000farmersuppliersmusttakeresponsibilityforsocialissues.
• Buildingthetrustandconfidenceofallstakeholdersisvitaltothesuccessofanybusinessstrategy.Institutionaltrustisoneofthemostpowerfultoolsacorporatecanhave.
• Strongleadershipisrequiredtofocusontheissuesthatdefinethecompany’scorepurpose,ofwhichthecompany’srelationshipwithsocietyisoneofthemostfundamental.
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About the companySilverFernFarmsisNewZealand’sleadingprocessor,marketerandexporterofpremiumqualitylamb,beef,venisonandassociatedproducts.
IncorporatedasthePrimaryProducersCo-operativeSociety(PPCS)in1948,thecompanyre-brandedtoSilverFernFarmsin2008,heraldingitstransformationfrommeatprocessortoconsumer-drivenfoodproducer.Whilethestrategyhasevolved,thecompanyhasretaineditsco-operativestatus,todayrepresentingmorethan16,000sheep,beefanddeerfarmersthroughoutNewZealand.
Produces Started in
Over
Sheep,beefanddeerfarmerpartners
BecameSilverFernFarmsin2008
PlantsthroughoutNewZealand
Staffinthepeakoftheseason
2.4
OfallNZLamb,BeefandVenison
30% 1948
16,000
7,000
19
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Annualsales
Billion
Silver Fern Farms – a work in progress
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• Followingtwoyearsinsurvivalmode,SilverFernfarmsisfirmlyfocusedonsecuringanenduring,sustainablefuturebyembeddingsustainabilityprinciplesandgoalsintoitscoreoperationalstrategyandbusinessmodelataverypracticallevel.
• Thestepsinvolvedcomprised:(i) Re-evaluationofourpurpose,beliefsandvaluesinlightoftheprinciplesofsustainability.(ii) Identificationofthekeymaterialissuesthatmightaffecttheachievementofthecompany’s
purpose,deliveryofitsstrategy,orimpactaccesstocapital.Thisstepinvolvedcanvassingawiderangeofinternalandexternalstakeholderstorankwhattheyperceivedtobethekeymaterialissues.
(iii) Sustainabilitygoalswerethenidentifiedforthe9keymaterialissues.(iv) Thenextstep(currentlyunderway)istointegratethesustainabilitygoalsintothecorebusiness
strategythroughappropriateinitiatives,tosetrelevantKPIsandtoestablisharobustmeansofmeasuringandverifyingachievementagainstthebusinessplan.
• Itisnocoincidencethatthematerialissuesidentifiedcorrelatetothekeystrategicrisksfacingthecompany.Sustainabilityandriskmanagementgohandinhand.
• Thefollowingslideisanearlydraftofourkeymaterialissuesandassociatedsustainabilitygoals,asanillustration.
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Governance observations…..
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• Thepositiveimpactofsustainabilityonorganisationalcultureshouldnotbeunderestimated.
• ExamplesfromSilverFernFarmsinclude:(i) ThebeneficialimpactofourORAhealthandsafetyinitiativeonemployeeengagement(which
pre-datedthepresentsustainabilityinitiative)hasbeensignificant.Employeesthatfeelcaredforandlistenedtoaremuchmorelikelytobeproductiveandinnovative.
(ii) TheCOO-ledenergysavinginitiative,inpartnershipwithECCA,hasresultedinveryearlywinswithout theneedforsignificantcapitalexpenditure.
(iii) Theseniormanagementinspired2020goalofachievingasustainabilityawardforwatermanagementwouldnotpreviouslyhavebeenconsideredachievable.
• Alloftheseexamplesdemonstratethepositiveeffectthatincorporatingtheprinciplesofsustainabilityhavenotonlyonculture,whichiscriticaltothesuccessofacompany,buttooverallcorporateperformanceincluding,inparticular,financialperformance. 10
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